[Home](https://www.selecthub.com/) \> [EHR](https://www.selecthub.com/category/ehr/) \> [EHR Software](https://www.selecthub.com/c/ehr-software/) \> Prime Suite Categories: * [EHR Software](https://www.selecthub.com/c/ehr-software/) * [EMR Software](https://www.selecthub.com/c/emr-software/) * [Medical Practice Management Software](https://www.selecthub.com/c/medical-practice-management-software/) * [...](#) ## What Is Prime Suite? **Industry Specialties:** Serves the medical industry Based in the cloud, Prime Suite EHR system provides electronic healthcare services to clinicians and other specialists. The company features a full suite of practice management, analytics, public service and electronic health records technologies, enabling users to handle large volumes of patients and growing practices. It’s ideal for practices of all sizes, and because it’s based in the cloud, it’s hardware agnostic. PRICE $ $ $ $ $ COMPANY SIZE S M L DEPLOYMENT PLATFORM [ Try Before You Buy. Request a Free Demo Today! Request Demo It's completely free! ](https://pmo.selecthub.com/get-product-demo/?category=EHR+Software&product%5Fname=Prime%2BSuite&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Fehr-software%2Fprimesuite%2F&product%5Flogo=https%3A%2F%2Fcdn.selecthub.com%2Fproducts%2F4afd521d77158e02aed37e2274b90c9c-2aa632b462fdbda2ef43e9df3c9021ed%2Fresources%2Foriginal%2Flogo.svg%3F1749843962) [Contributors](#view-contributors) ![Divya Dugar]() Written by Divya Dugar Technical Content Writer [Read Bio ](https://www.selecthub.com/author/divya-dugar/) ![Hunter Lowe]() Edited by Hunter Lowe Content Editor [Read Bio ](https://www.selecthub.com/author/hunter-lowe/) User Sentiment i ![User satisfaction level icon: good]() Based on 252 reviews: Add your rating: ![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() Product Screenshots and Videos ## #42 Prime Suite is ranked #42 in the EHR Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report. [Get the Report Now ](https://pmo.selecthub.com/request-custom-scorecard?category%5Fslug=ehr-software&product%5Fslug=primesuite&page%5Ftype=product&slug=primesuite&product%5Fname=Prime+Suite&category=EHR+Software&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Fehr-software%2Fprimesuite%2F) ## Prime Suite Pricing Based on our most recent analysis, Prime Suite pricing starts in the range of $10 - $100. [Get Price Quote](https://pmo.selecthub.com/get-product-pricing-medical/?category=EHR+Software&product%5Fname=Prime%2BSuite&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Fehr-software%2Fprimesuite%2F&product%5Flogo=https%3A%2F%2Fcdn.selecthub.com%2Fproducts%2F4afd521d77158e02aed37e2274b90c9c-2aa632b462fdbda2ef43e9df3c9021ed%2Fresources%2Foriginal%2Flogo.svg%3F1749843962&price=2) Price $ $ $ $ $ i Starting From Custom Quote i Pricing Model Monthly, Quote-Based Free Trial No ## Training Resources Prime Suite is supported with the following types of training: Documentation In Person Live Online Videos Webinars ## Support The following support services are available for Prime Suite: Email Phone Chat FAQ Forum Help Desk Knowledge Base Tickets Training 24/7 Live Support ## Prime Suite Benefits and Insights Why use Prime Suite? ### Key differentiators & advantages of Prime Suite * **Drive Performance:** Optimize the practice’s performance to keep patients healthy and returning for critical procedures or routine checkups. * **Freedom of Mobility:** Enables users to work from anywhere across any device, with their mobile app, Prime Mobile. * **Interoperability:** Take patient’s healthcare records anywhere and import them to any number of alternative EHR systems. * **Fewer Clicks, More Revenue:** Simplifies moving between charting, noting, flowsheets, ordering and care. Save patients’ time to keep them coming back for the quality of care. * **Specialty Specific:** Tackles any specialty and is adaptable to professionals operating in spaces like behavioral health, gastroenterology, eyecare and more. ### Industry Expertise The company boasts a 98% overall satisfaction rate and was named a 2019 integrity “best in klas” technology. Greenway, Prime Suite’s parent company, has been in service since 2013. ## Prime Suite Reviews Based on our most recent analysis, Prime Suite reviews indicate a 'good' User Satisfaction Rating of 78% based on 252 user reviews from 3 recognized software review sites. ![User satisfaction level icon: good]() 252 reviews 78% of users would recommend this product ### Synopsis of User Ratings and Reviews Based on an aggregate of Prime Suite reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst. #### Pros * **User-Friendly:** The system is easy to use and intuitive, as noted by approximately 100% of users who mention the system’s usability. * **Functionality:** PrimeSuite offers a robust suite of successful business management tools, as reported by 58% of the users who mention the product’s functionality. * **Customizations:** About 100% of users who referred to customization noted that this system is easy to customize as per their business’s needs. * **User Interface:** About 88% of users who mentioned the platform’s interface noted that it is intuitive and easy to navigate. #### Cons * **Reporting:** Nearly 75% of the users who mention the reporting feature said it lacks features. * **Support:** Support for the system can be slow, with some users noting that their support can be expensive and time-consuming, as reported by 50% of users who mention support. * **Bugs:** The system slows down frequently and doesn’t have current updates, as stated by 100% of the users who mention bugs. #### Researcher's Summary: PrimeSuite provides a suite of business management tools that most users find intuitive. Quite a few users mention that it is not being maintained anymore. Users found the interface to be intuitive and useful. A few issues with document browsers have not been resolved for an extended period of time. Service and response time to resolve issues is slow. Also, it does not have a current update. ## Key Features * **More than 4,000 Customizable Clinical Templates:** Has more than 4,000 pre-made (and customizable) clinical templates. * **Clinical Alerts:** Clinical alerts enable users to intervene on behalf of patients who classify as “high risk.”” * **Rapid Access to Data:** Access to historical data across different EHR systems gives users rapid access to important clinical data, patient history and clinical documentation. * **Regulatory Compliance:** Compliance with different regulations is a critical feature of EHR solutions. Compliant with several different regulations, including HIPAA. * **Dictation:** Dictation features allow clinicians to take notes without manually entering information to reduce transcription errors, which plague the medical industry. * **Robust Analytics:** More than 500 reports and 15 different dashboards are available for users. Track practice performance and provide even more advanced features like exporting to CMSs and group reporting with dashboards. * **Population Health:** Greenway Community, Prime Suite’s population health management software, comes loaded with features to help manage the health of large segments of populations. Assist in establishing care plans, tracking patient metrics, manage reimbursement and billing and connect to multiple databases to preload information like diseases, prescriptions and drug interactions. * **Online Patient Portal:** Online patient portals enable both clinicians and patients to access their health care records from anywhere. Use the portals to store clinical notes and documentation. * **Medical Practice Management:** Allows users to streamline important parts of managing a practice. Centralize billing with its integrated clearinghouse services, access and code patient information for easy billing and create, submit and follow up on at-risk claims with its revenue cycle management tools. * **Professional Services:** Receive personalized and advanced training from Prime Suite’s award-winning support staff. ## Limitations Some of the product limitations include: * Custom reports are difficult to build. * The tool has a steep learning curve. * Customer support is lacking in promptness. ## Suite Support _mail\_outline_Email: The company does not currently offer any email support options. _phone_Phone: Calling 877-932-6301 will put you in touch with a support agent, though available times will vary. You’re instead encouraged to take advantage of their professional services. _school_Training: Via the company’s professional services, you can obtain advanced and specialized training. They offer long term setup, support and consultation. Support specialists will also adapt to your specific operating schedule, so available times are varied. Apart from their professional services offering, they also have a robust knowledge library, featuring whitepapers, webinars, user documentation, infographics, podcasts and more. _local\_offer_Tickets: For support issues, you should visit the online support portal and log in. Turnaround times for issues are currently unknown. ![Banner of Pricing guide for Prime Suite]() ## Pricing & Cost Details See the Price/User for the top EHR software… plus the most important considerations and questions to ask when shopping. See Pricing Details ## Pricing for EHR Software ![Banner of Pricing guide for EHR Software]() ## Similar Products Here are the most similar products to Prime Suite. [ Tamanu ](https://www.selecthub.com/p/ehr-software/tamanu-ehr/) [ RevenueXL ](https://www.selecthub.com/p/ehr-software/revenuexl/) [ BreezyNotes ](https://www.selecthub.com/p/ehr-software/breezynotes/) [ Oracle Ambulatory EHR ](https://www.selecthub.com/p/ehr-software/oracle-ambulatory-ehr/) [ Tebra EHR ](https://www.selecthub.com/p/ehr-software/tebra-ehr/) [ Doxer.io ](https://www.selecthub.com/p/ehr-software/doxer/) [ MyBestPractice ](https://www.selecthub.com/p/ehr-software/my-best-practice/) [ atheηaClinicalട ](https://www.selecthub.com/p/ehr-software/athenaclinicals/) [ Visual HealthNet ](https://www.selecthub.com/p/ehr-software/visual-healthnet/) [ Carepatron ](https://www.selecthub.com/p/ehr-software/carepatron/) ## About the Contributors The following expert team members are responsible for creating, reviewing, and fact checking the accuracy of this content. [ ](https://www.selecthub.com/author/divya-dugar/) Written by [Divya Dugar](https://www.selecthub.com/author/divya-dugar/) Technical Content Writer Divya Dugar is a Marketing Analyst at SelectHub. At SelectHub, she writes for three software categories: Marketing Automation, EHR and Construction. She also designs and executes email marketing nurtures and campaigns. An avid reader, she graduated as an English major from Presidency College, Calcutta. She enjoys painting, creative writing and boxing. She geeks out on Robert Greene, Tom Bilyeu and Joe Rogan. [See Full Bio](https://www.selecthub.com/author/divya-dugar/) [ ](https://www.selecthub.com/author/hunter-lowe/) Edited by [Hunter Lowe](https://www.selecthub.com/author/hunter-lowe/) Content Editor Hunter Lowe is a Content Editor, Writer and Market Analyst at SelectHub. His team covers categories that range from ERP and business intelligence to transportation and supply chain management. Hunter is an avid reader and Dungeons and Dragons addict who studied English and Creative Writing through college. In his free time, you'll likely find him devising new dungeons for his players to explore, checking out the latest video games, writing his next horror story or running around with his daughter. [See Full Bio](https://www.selecthub.com/author/hunter-lowe/) Your review has been submitted and should be visible within 24 hours. Review Title Pros Cons Overall feedback Your name Your job title Industry [Choose your main industry ](javascript:void%28%29) * [Accounting / CPA](javascript:void%28%29) * [Advertising](javascript:void%28%29) * [Aerospace & Defense](javascript:void%28%29) * [Agriculture](javascript:void%28%29) * [Apparel](javascript:void%28%29) * [Architecture](javascript:void%28%29) * [Auto Dealership](javascript:void%28%29) * [Automotive](javascript:void%28%29) * [Banking & Financial Services](javascript:void%28%29) * [Banking & Mortgage](javascript:void%28%29) * [Chemicals](javascript:void%28%29) * [Construction & Engineering](javascript:void%28%29) * [Construction / Contracting](javascript:void%28%29) * [Consulting](javascript:void%28%29) * [Consumer Products](javascript:void%28%29) * [Distribution](javascript:void%28%29) * [E-commerce](javascript:void%28%29) * [Education](javascript:void%28%29) * [Electronics](javascript:void%28%29) * [Energy & Utilities](javascript:void%28%29) * [Federal Government](javascript:void%28%29) * [Field Maintenance](javascript:void%28%29) * [Food & Beverage](javascript:void%28%29) * [Healthcare / Social Services](javascript:void%28%29) * [Hospitality / Gaming / Travel](javascript:void%28%29) * [Human Resources](javascript:void%28%29) * [Industrial Machinery](javascript:void%28%29) * [Information Technology & High Tech](javascript:void%28%29) * [Insurance](javascript:void%28%29) * [Legal](javascript:void%28%29) * [Maintenance / Field Service](javascript:void%28%29) * [Manufacturing](javascript:void%28%29) * [Marketing Services](javascript:void%28%29) * [Media & Communications / Entertainment](javascript:void%28%29) * [Mill Products](javascript:void%28%29) * [Mining / Metals](javascript:void%28%29) * [Mortgage](javascript:void%28%29) * [Non-Profit](javascript:void%28%29) * [Not Available](javascript:void%28%29) * [Oil & Gas](javascript:void%28%29) * [Other](javascript:void%28%29) * [Other Services](javascript:void%28%29) * [Payroll Provider](javascript:void%28%29) * [Pharmaceuticals](javascript:void%28%29) * [Professional Employer Organization](javascript:void%28%29) * [Professional Services](javascript:void%28%29) * [Property Management](javascript:void%28%29) * [Public Sector](javascript:void%28%29) * [Real Estate](javascript:void%28%29) * [Recruiting Agency](javascript:void%28%29) * [Religious Institutions](javascript:void%28%29) * [Retail](javascript:void%28%29) * [Sales & Marketing](javascript:void%28%29) * [Semiconductors](javascript:void%28%29) * [Software / IT](javascript:void%28%29) * [Sports and Recreation](javascript:void%28%29) * [Staffing Agency](javascript:void%28%29) * [State & Local Government](javascript:void%28%29) * [Telecommunications](javascript:void%28%29) * [Third-Party Administrator](javascript:void%28%29) * [Transportation & Logistics](javascript:void%28%29) * [Wholesale Distribution](javascript:void%28%29) Company Size [Choose your company size ](javascript:void%28%29) * [1 employee](javascript:void%28%29) * [2 to 9 employees](javascript:void%28%29) * [10 - 19 employees](javascript:void%28%29) * [20 - 49 employees](javascript:void%28%29) * [50 - 99 employees](javascript:void%28%29) * [100 - 499 employee](javascript:void%28%29) * [500 - 999 employees](javascript:void%28%29) * [1,000 - 2,499 employees](javascript:void%28%29) * [2,500 - 4,999 employees](javascript:void%28%29) * [5,000 - 9,999 employees](javascript:void%28%29) * [10,000 - 24,999 employees](javascript:void%28%29) * [25,000 - 49,999 employees](javascript:void%28%29) * [50,000 + employees](javascript:void%28%29) ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://www.selecthub.com/" }, { "@type": "ListItem", "position": 2, "name": "EHR", "item": "https://www.selecthub.com/category/ehr/" }, { "@type": "ListItem", "position": 3, "name": "EHR Software", "item": "https://www.selecthub.com/c/ehr-software/" }, { "@type": "ListItem", "position": 4, "name": "Prime Suite" } ] } { "@context": "http://schema.org", "@type": "SoftwareApplication", "name": "Prime Suite", "description": "Based in the cloud, Prime Suite EHR system provides electronic healthcare services to clinicians and other specialists. The company features a full suite of practice management, analytics, public service and electronic health records technologies, enabling users to handle large volumes of patients and growing practices. It’s ideal for practices of all sizes, and because it’s based in the cloud, it’s hardware agnostic.", "review": { "@type": "Review", "author": { "@type": "Person", "name": "Divya Dugar", "reviewBody": "PrimeSuite provides a suite of business management tools that most users find intuitive. Quite a few users mention that it is not being maintained anymore. Users found the interface to be intuitive and useful. A few issues with document browsers have not been resolved for an extended period of time. Service and response time to resolve issues is slow. Also, it does not have a current update." } }, "image": "https://cdn.selecthub.com/products/4afd521d77158e02aed37e2274b90c9c-2aa632b462fdbda2ef43e9df3c9021ed/resources/original/logo.svg?1749843962", "aggregateRating": { "@type": "AggregateRating", "ratingValue": "78", "bestRating": "100", "worstRating": "1", "ratingCount": "252" }, "positiveNotes": { "@type": "ItemList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "User-Friendly: The system is easy to use and intuitive, as noted by approximately 100% of users who mention the system’s usability." }, { "@type": "ListItem", "position": 2, "name": "Functionality: PrimeSuite offers a robust suite of successful business management tools, as reported by 58% of the users who mention the product’s functionality." }, { "@type": "ListItem", "position": 3, "name": "Customizations: About 100% of users who referred to customization noted that this system is easy to customize as per their business’s needs." } ] }, "negativeNotes": { "@type": "ItemList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Reporting: Nearly 75% of the users who mention the reporting feature said it lacks features." }, { "@type": "ListItem", "position": 2, "name": "Support: Support for the system can be slow, with some users noting that their support can be expensive and time-consuming, as reported by 50% of users who mention support." }, { "@type": "ListItem", "position": 3, "name": "Bugs: The system slows down frequently and doesn’t have current updates, as stated by 100% of the users who mention bugs." } ] }, "applicationCategory": "EHR Software" } ```