Product Information

Benefits and Insights

Why use NextGen?

Key differentiators & advantages of NextGen

  • Scalability: Although this program isn't a one-size-fits-all solution, depending on the size of your practice and what you need out of an EHR, NextGen provides options for individual practitioners to multispecialty group practices. 
  • Increase Revenue: With easier documentation and fewer errors leading to a greater quality of treatment, health organizations using NextGen are noticing a boost in revenue. Medical practices can see more patients daily while also obtaining a hefty return on investment. 
  • Quality Reporting: Registry reporting can be automated, saving physicians time as well as providing them with accurate information in real time. 
  • Streamlined Workflow: Allows physicians to spend less time dealing with documentation and focus more of their efforts on improving treatment and care. Its easy-to-use charting features make documentation a breeze while reducing the hassle of filtering through countless physical documents searching for a single patient’s file. 
  • Patient Experience: Customer service is a priority for any business, with many customers (patients) of medical practices often frustrated with the time-consuming appointment process. Patient portals allow patients to check-in online as well as view their medical history and keep track of their health, giving them more control and confidence throughout their treatment. 
  • Ease of Use: Provides an intuitive and user-friendly interface, making navigation as well as accessing patient data fast and simple. 

Industry Expertise

NextGen is used by a variety of health organizations, both big and small. A wide range of specialty clinics, such as OB/GYN, pediatrics, podiatry, primary care, urgent care and more also use this software solution to manage their operations. More than one million healthcare providers are connected through NextGen, with over 150,000 total users.

Key Features

  • Patient Information: Like other EHRs, NextGen allows physicians to chart and document medical data electronically. Its cloud-based server enables clinicians to access, create and edit a patient’s medical information anytime, anywhere. 
  • Health Analytics: NextGen offers an extensive number of health analytics capabilities, such as population health, risk stratification, care coordination and more. These analytics are used to provide diagnoses and recommend treatments. 
  • Patient Portal: NextGen’s patient portal allows patients to schedule appointments, make payments and request medication refills online. Patients can communicate with their physicians through messaging and can attend video chats and telehealth visits from any location. 
  • Specialty Focus: A wide range of specialty clinics use NextGen to manage their operations — when treatment types vary, so should software features. NextGen can be tailored to fit various practices, with special features and tools available for different specialties. 
  • Interoperability: NextGen’s interoperability solutions allow practices to easily exchange medical information throughout the clinical workflow. Interoperability helps improve clinical, financial and patient outcomes by saving a person’s information and making it accessible whenever, wherever. 
  • Claims Management: Clearinghouse, NextGen’s in-house claims management tool, handles the entire billing process — insurance verification, scrubbing claims of errors, automated billing statements and more. In turn, health facilities can avoid missing out on revenue to denied, lost or ignored insurance claims. 

NextGen Suite Support

NextGen comes with 24/7 customer support, eliminating any worries of downtime and providing alerts and updates to the system. For support issues and questions, users can either sign-in to NextGen’s Success Community on the website or contact support via phone.

schoolTraining: NextGen offers two levels of training classes to familiarize and allow users to become more comfortable with the EHR. Along with public courses, NextGen also provides on-site, certified training sessions for up to 12 people at a time. Free webinars and peer-to-peer collaboration are also accessible through the Success Community, along with training simulations and guides.

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