[Home](https://www.selecthub.com/) \> [EHR](https://www.selecthub.com/category/ehr/) \> [EHR Software](https://www.selecthub.com/c/ehr-software/) \> [eClinicalWorks](https://www.selecthub.com/p/ehr-software/eclinicalworks/) \> eClinicalWorks vs NextGen Enterprise # eClinicalWorks vs NextGen Enterprise Last Updated: May 25th, 2026 Our analysts compared [eClinicalWorks](https://www.selecthub.com/p/ehr-software/eclinicalworks/) vs [NextGen Enterprise](https://www.selecthub.com/p/ehr-software/nextgen-enterprise/) based on data from our 400+ point analysis of [EHR Software](https://www.selecthub.com/c/ehr-software/), user reviews and our own crowdsourced data from our [free software selection platform](https://www.selecthub.com/about/start-free-selection-project-site/?category=EHR Software&cta=ehr-software). [Overview](#product-overview) [Pricing](#product-pricing) [Our Review](#product-analyst-summary) [User Ratings](#user-sentiment-section) [Features](#product-benefits-features) [Analyst Ratings](#analyst-rating-section) [Comparison Charts](#product-comparison-charts) [Screenshots](#product-screenshots) Remove Add to Compare [![eClinicalWorks Software Tool](https://cdn.selecthub.com/products/03e7ef47cee6fa4ae7567394b99912b7-6f6fc2fd3398ac350fc379ebe952ee5f/resources/normal/logo.png?1733758201)](https://www.selecthub.com/p/ehr-software/eclinicalworks/) Remove Add to Compare [![NextGen Enterprise Software Tool](https://cdn.selecthub.com/products/deb54ffb41e085fd7f69a75b6359c989-9b8683ca872ac917383deb22cf69f0cd/resources/normal/logo.png?1776183630)](https://www.selecthub.com/p/ehr-software/nextgen-enterprise/) [ ![Product Awards](https://www.selecthub.com/display/images/awards_badge.svg) ](#awards-section) [Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=EHR+Software&product%5Fname=eClinicalWorks&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F03e7ef47cee6fa4ae7567394b99912b7-6f6fc2fd3398ac350fc379ebe952ee5f%2Fresources%2Fnormal%2Flogo.png%3F1733758201) [Demo](https://pmo.selecthub.com/get-product-demo/?category=EHR+Software&product%5Fname=eClinicalWorks&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F03e7ef47cee6fa4ae7567394b99912b7-6f6fc2fd3398ac350fc379ebe952ee5f%2Fresources%2Fnormal%2Flogo.png%3F1733758201) [Request Pricing](https://pmo.selecthub.com/get-product-pricing-medical/?category=EHR+Software&product%5Fname=eClinicalWorks&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F03e7ef47cee6fa4ae7567394b99912b7-6f6fc2fd3398ac350fc379ebe952ee5f%2Fresources%2Fnormal%2Flogo.png%3F1733758201&price=3) [Pricing](https://pmo.selecthub.com/get-product-pricing-medical/?category=EHR+Software&product%5Fname=eClinicalWorks&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F03e7ef47cee6fa4ae7567394b99912b7-6f6fc2fd3398ac350fc379ebe952ee5f%2Fresources%2Fnormal%2Flogo.png%3F1733758201&price=3) [Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=EHR+Software&product%5Fname=NextGen%2BEnterprise&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fdeb54ffb41e085fd7f69a75b6359c989-9b8683ca872ac917383deb22cf69f0cd%2Fresources%2Fnormal%2Flogo.png%3F1776183630) [Demo](https://pmo.selecthub.com/get-product-demo/?category=EHR+Software&product%5Fname=NextGen%2BEnterprise&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fdeb54ffb41e085fd7f69a75b6359c989-9b8683ca872ac917383deb22cf69f0cd%2Fresources%2Fnormal%2Flogo.png%3F1776183630) [Request Pricing](https://pmo.selecthub.com/get-product-pricing-medical/?category=EHR+Software&product%5Fname=NextGen%2BEnterprise&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fdeb54ffb41e085fd7f69a75b6359c989-9b8683ca872ac917383deb22cf69f0cd%2Fresources%2Fnormal%2Flogo.png%3F1776183630&price=3) [Pricing](https://pmo.selecthub.com/get-product-pricing-medical/?category=EHR+Software&product%5Fname=NextGen%2BEnterprise&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fdeb54ffb41e085fd7f69a75b6359c989-9b8683ca872ac917383deb22cf69f0cd%2Fresources%2Fnormal%2Flogo.png%3F1776183630&price=3) ### Products Insights Overall Rating Comparison [ Analyst Rating 81 Detailed Analysis ](#analyst-rating-section) [ User Sentiment ![Fair User Sentiment](https://www.selecthub.com/display/images/scores/fair.svg) (581 Reviews) ](#user-sentiment-section) [ Analyst Rating 83 Detailed Analysis ](#analyst-rating-section) [ User Sentiment ![Good User Sentiment](https://www.selecthub.com/display/images/scores/good.svg) (254 Reviews) ](#user-sentiment-section) Price Starts From $449/Provider, Monthly Free Trial is unavailable → Custom Quote i Free Trial is unavailable → Pros What we like about eClinicalWorks and NextGen Enterprise: * AI tools like Sunoh and Image AI cut charting and fax-matching time significantly. * Strong scheduling features with automated reminders, color-coded calendar and online booking. * Accepts payments via bank transfer, card and digital wallets like Apple Pay and Google Pay. * Compliance tools cover HIPAA, FIPS 140-2 and HL7 with role-based access and audit trails. * ePrescribing tools let you check formulary coverage, drug-allergy alerts and prior auths from one screen. * Mobile app supports voice dictation, photo uploads and real-time alerts on any screen size. * Ambient Assist listens to patient conversations and auto-generates notes without manual input. * Serves a wide range of specialties with built-in specialty-specific templates and workflows. Cons What we dislike about eClinicalWorks and NextGen Enterprise: * Steep learning curve can slow workflows during onboarding and training. * Customer support response times are inconsistent, especially during critical issues. * No offline mobile access, limiting use in areas with poor connectivity. * Doesn't support team messaging with multiple care team members in a single patient thread. * Integration support is limited, requiring API connections for many third-party tools. * Implementation demands significant time, resources and upfront investment. * Doesn't support ACH payments, Apple Pay or Google Pay for patient billing. * Doesn't send push notifications to mobile devices, reducing real-time awareness on the go. ### Our Review **Bottom line:** eClinicalWorks is the better fit if revenue cycle management and patient payments are your top priorities. NextGen Enterprise is the stronger pick if you need a robust mobile experience, deep ePrescribing tools and AI-assisted documentation. eClinicalWorks covers the full billing workflow well. You can batch-submit claims, auto-fill CMS-1500 forms and track them by payer or status. It also accepts payments via bank transfer, card and digital wallets — something NextGen Enterprise doesn't support, as it lacks Apple Pay, Google Pay and ACH options. NextGen Enterprise pulls ahead on the clinical side. Its ePrescribing tools let you check formulary coverage, run drug-allergy checks and initiate prior authorizations without jumping between screens. Its mobile app supports voice dictation, photo uploads and real-time alerts on any device. eClinicalWorks has mobile access too, but it doesn't work offline and scores lower in our analysis for mobile tools. For documentation, both products use AI to reduce charting time. eClinicalWorks offers Sunoh for voice-to-text notes and Image AI to match incoming faxes to the right patient. NextGen Enterprise's Ambient Assist listens to patient conversations and auto-creates structured notes. NextGen also has broader template support, including SOAP notes and customizable progress note formats. eClinicalWorks starts at $449 per provider per month. NextGen Enterprise doesn't publish pricing — you'll need to contact their sales team for a quote. If you're a smaller practice that wants predictable pricing, strong billing automation and solid AI charting tools, eClinicalWorks is worth a close look. If you're a multi-specialty or larger practice that needs flexible mobile workflows, comprehensive ePrescribing and specialty-specific templates, NextGen Enterprise is the stronger fit — just budget for a more involved implementation. ### Analyst Rating Summary Overall Scores Based on the research and analysis by SelectHub's team of research analysts, eClinicalWorks has an analyst rating of 81\. By comparison NextGen Enterprise has an analyst rating of 83\. 81 83 Features Comparison **Clinical Charts** Effortlessly track patient health over time, viewing visit notes, lab results, and medications in one clear, organized timeline so you always have the full picture. 100 92 **Clinical Documentation** Quickly capture important details during patient visits, like symptoms and diagnoses, and easily access them later, ensuring thorough and accurate records without slowing you down. 89 100 **Dashboards and Reporting** Instantly see key practice metrics like appointment volume and revenue, presented in easy-to-understand charts, so you can quickly identify trends and make informed decisions. 83 93 [Show More](#) [Show More](https://pmo.selecthub.com/customize-data/?category=EHR Software) Strengths The best features of eClinicalWorks and NextGen Enterprise as judged by user reviews and analyst validation. Clinical Charts Medical Billing Patient Engagement Platform Security and Compliance Clinical Documentation Clinical Documentation Electronic Prescriptions Notes and Templates Mobile Capabilities Dashboards and Reporting ### Analyst Ratings for Functional Requirements [Customize This Data](#) [Customize This Data](https://pmo.selecthub.com/customize-data/?category=EHR Software) How eClinicalWorks and NextGen Enterprise compare against the top 11 functional requirements as defined by SelectHub project data. eClinicalWorks NextGen Enterprise \+ Add Product [\+ Add Product](https://pmo.selecthub.com/customize-data/?category=EHR Software) Clinical Charts ClinicalDocumentation Dashboards AndReporting ElectronicPrescriptions Medical Billing Mobile Capabilities Notes And Templates Patient Engagement Platform Capabilities Platform Security AndCompliance Telehealth 100 89 83 78 99 71 86 95 73 94 62 92 100 93 100 91 96 100 80 82 91 81 0 25 50 75 100 Implementation Level of Effort Estimation **Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. [Read more](#) **Tier 2:** Supported with workarounds or add-ons that may require additional costs. **Tier 3:** Requires partner integrations or custom development that is often at an additional cost. **Clinical Charts** Effortlessly track patient health over time, viewing visit notes, lab results, and medications in one clear, organized timeline so you always have the full picture. 100% 0% 0% 80% 20% 0% **Clinical Documentation** Quickly capture important details during patient visits, like symptoms and diagnoses, and easily access them later, ensuring thorough and accurate records without slowing you down. 75% 13% 12% 100% 0% 0% **Dashboards And Reporting** Instantly see key practice metrics like appointment volume and revenue, presented in easy-to-understand charts, so you can quickly identify trends and make informed decisions. 83% 0% 17% 83% 17% 0% **Electronic Prescriptions** Electronically send prescriptions directly to the patient's preferred pharmacy with a few clicks, improving accuracy and convenience for both you and your patients. 64% 18% 18% 100% 0% 0% **Medical Billing** Simplify your payment process by generating accurate claims, tracking payments, and managing invoices all in one place, helping you get paid faster and more efficiently. 100% 0% 0% 88% 0% 12% **Mobile Capabilities** Access your patient information and manage key tasks securely from your phone or tablet, giving you the flexibility to provide care wherever you are. 63% 0% 37% 100% 0% 0% **Notes And Templates** Create customized templates for common visit types and quickly jot down patient encounters, making documentation faster and more consistent without sacrificing important details. 80% 0% 20% 100% 0% 0% **Patient Engagement** Connect with your patients beyond appointments by easily sharing educational materials, sending reminders, and offering secure messaging, fostering stronger relationships and better health outcomes. 93% 0% 7% 60% 0% 40% **Platform Capabilities** Connect seamlessly with other healthcare systems and tools you already use, sharing information securely and streamlining your workflow without complicated integrations. 73% 0% 27% 80% 0% 20% **Platform Security And Compliance** Rest assured that sensitive patient data is protected with advanced security measures and adherence to regulations, allowing you to focus on care with complete confidence. 94% 0% 6% 88% 0% 12% **Telehealth** Conduct secure virtual appointments with patients from the comfort of their homes, expanding your reach and providing convenient care without the need for in-person visits. 62% 0% 38% 69% 0% 31% **Customize This Data For Your Unique Needs** and compare feature capabilities head-to-head [CUSTOMIZE NOW](#) [CUSTOMIZE NOW](https://pmo.selecthub.com/customize-data/?category=EHR Software) ### Analyst Ratings for Technical Requirements [Customize This Data](#) [Customize This Data](https://pmo.selecthub.com/customize-data/?category=EHR Software) Implementation Level of Effort Estimation **Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. [Read more](#) **Tier 2:** Supported with workarounds or add-ons that may require additional costs. **Tier 3:** Requires partner integrations or custom development that is often at an additional cost. **Integration And Extensibility** Connect with other essential tools and systems you rely on, easily tailoring your software to fit your unique practice needs without complex setups. 86% 0% 14% 69% 0% 31% **Requirements Summary** Of typical requirements, 78.7% are fully supported out of the box by eClinicalWorks including Clinical Charts, Medical Billing and Platform Security And Compliance. NextGen Enterprise supports 79.4% and excels at Clinical Documentation, Electronic Prescriptions and Notes And Templates. eClinicalWorks has an analyst rating of 81 and a user sentiment rating of 'fair' based on 581 reviews, while NextGen Enterprise has an analyst rating of 83 and a user sentiment rating of 'good' based on 254 reviews. eClinicalWorks and NextGen Enterprise are both SelectHub award-winners. ### User Sentiment Summary eClinicalWorks has a user sentiment rating of 69 based on 581 reviews. NextGen Enterprise has a user sentiment rating of 77 based on 254 reviews. ![Fair User Sentiment](https://www.selecthub.com/display/images/scores/fair.svg) 581 reviews ![Good User Sentiment](https://www.selecthub.com/display/images/scores/good.svg) 254 reviews Synopsis Evaluating all review platforms, our market analysts have compiled the following user sentiment data. 69% of users recommend this product eClinicalWorks has a 'fair' User Satisfaction Rating of 69% when considering 581 user reviews from 3 recognized software review sites. 77% of users recommend this product NextGen Enterprise has a 'good' User Satisfaction Rating of 77% when considering 254 user reviews from 4 recognized software review sites. User Review Scores **FinancesOnline** n/a **4.4** (17) **G2.com, Inc** **3.6** (148) **3.7** (157) **Capterra Inc** **3.3** (381) **4.1** (26) **TrustRadius** **4.4** (52) **4.1** (54) ### Awards SelectHub awards earned by these products based on a comprehensive analysis by our research analysts. No awards. SelectHub research analysts have evaluated NextGen Enterprise and concluded it earns best-in-class honors for Electronic Prescriptions and Mobile Capabilities. ![Electronic Prescriptions Award]() ![Mobile Capabilities Award]() ### Product Assistance Training Resources Documentation In Person Live Online Videos Webinars Documentation In Person Live Online Videos Webinars Support Email Phone Chat FAQ Forum Knowledge Base 24/7 Live Support Email Phone Chat FAQ Forum Knowledge Base 24/7 Live Support ### Product Basics Company Size i Small Medium Large Small Medium Large Platforms Supported Windows Mac Linux Android Chromebook Windows Mac Linux Android Chromebook Deployment Supported Cloud On-Premise Mobile Cloud On-Premise Mobile Comparison of Top Alternatives [ eClinicalWorks Alternatives](https://www.selecthub.com/ehr-software/eclinicalworks/alternatives/) [ NextGen Enterprise Alternatives](https://www.selecthub.com/ehr-software/nextgen-enterprise/alternatives/) ### Screenshots ![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() ![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() ### Key Features * **Claims management** – Lets you batch-submit claims, auto-fill CMS-1500 forms, track by payer or status, and catch coding errors with CPT, ICD, HCPCS and NDC support before submission. * **AI documentation tools** – Sunoh transcribes patient-provider conversations into structured notes, while Image AI automatically matches incoming faxes to the correct patient record. * **Patient payments** – Healow Pay lets patients view and pay balances online through a secure gateway, with support for bank transfers, cards and digital wallets like Apple Pay and Google Pay. * **Scheduling and no-show management** – Automated reminders, a color-coded calendar and the healow No-Show AI prediction model help reduce missed appointments and fill open slots faster. * **Population health** – PRISMA aggregates patient data from hospitals, providers and wearables, with customizable alerts for chronic condition management and preventive screenings. * **Claims scrubbing and submission** – Automatically checks claims for missing info, coding mismatches and payer-specific rule violations before submission, with real-time status tracking and denial categorization. * **Ambient Assist** – Listens to patient conversations during visits and auto-creates notes in the system, reducing manual charting without requiring structured input from the provider. * **ePrescribing** – Lets you send prescriptions directly to pharmacies via Surescripts, check formulary coverage, run drug-allergy alerts and initiate prior authorizations from the prescribing window. * **Mobile app** – Supports voice dictation, photo uploads, document signing and real-time alerts on any screen size, so you can work through clinical tasks without being tied to a desktop. * **Regulatory reporting** – Automates MIPS/MACRA data collection and UDS reporting for FQHCs, helping you track quality measures and meet HRSA requirements without manual data pulls. ### Top Alternatives in EHR Software [ AdvancedMD ](https://www.selecthub.com/p/medical-software/advancedmd/) [ athenaOne ](https://www.selecthub.com/p/ehr-software/athenaone/) [ CareCloud Central ](https://www.selecthub.com/p/medical-practice-management-software/carecloud-central/) [ ChartLogic ](https://www.selecthub.com/p/ehr-software/chartlogic/) [ CureMD ](https://www.selecthub.com/p/ehr-software/curemd/) [ DrChrono ](https://www.selecthub.com/p/ehr-software/drchrono/) [ Elation Health ](https://www.selecthub.com/p/ehr-software/elation-health/) [ EpicCare ](https://www.selecthub.com/p/ehr-software/epiccare/) [ Intergy ](https://www.selecthub.com/p/ehr-software/intergy/) [ MEDITECH Expanse ](https://www.selecthub.com/p/ehr-software/meditech/) [ NextGen Enterprise ](https://www.selecthub.com/p/ehr-software/nextgen-enterprise/) [ Oracle Ambulatory EHR ](https://www.selecthub.com/p/ehr-software/oracle-ambulatory-ehr/) [ Praxis EMR ](https://www.selecthub.com/p/emr-software/praxis-emr/) [ Tebra EHR ](https://www.selecthub.com/p/ehr-software/tebra-ehr/) [ Veradigm ](https://www.selecthub.com/p/medical-practice-management-software/veradigm/) ### Related Categories eClinicalWorks and NextGen Enterprise can also be found with other leading products in these categories: [ EMR Software ](https://www.selecthub.com/c/emr-software/) [ Medical Billing Software ](https://www.selecthub.com/c/medical-billing-software/) [ Medical Practice Management Software ](https://www.selecthub.com/c/medical-practice-management-software/) [ Mental Health Software ](https://www.selecthub.com/c/mental-health-software/) [ Patient Scheduling Software ](https://www.selecthub.com/c/patient-scheduling-software/) Show more [ EMR Software ](https://www.selecthub.com/c/emr-software/) [ Medical Billing Software ](https://www.selecthub.com/c/medical-billing-software/) [ Medical Coding Software ](https://www.selecthub.com/c/medical-coding-software/) [ Medical Practice Management Software ](https://www.selecthub.com/c/medical-practice-management-software/) [ Mental Health Software ](https://www.selecthub.com/c/mental-health-software/) [ Patient Engagement Software ](https://www.selecthub.com/c/patient-engagement-software/) [ Patient Scheduling Software ](https://www.selecthub.com/c/patient-scheduling-software/) [ Telehealth Platforms ](https://www.selecthub.com/c/telehealth-platforms/) [ Telemedicine Software ](https://www.selecthub.com/c/telemedicine-software/) Show more ### Head-to-Head Comparison ![eClinicalWorks Software Tool]() ![CompuGroup Medical Software Tool]() [eClinicalWorks VS CompuGroup Medical](https://www.selecthub.com/ehr-software/eclinicalworks-vs-compugroup-medical/) ![eClinicalWorks Software Tool]() ![CureMD Software Tool]() [eClinicalWorks VS CureMD](https://www.selecthub.com/ehr-software/eclinicalworks-vs-curemd/) ![eClinicalWorks Software Tool]() ![EpicCare Software Tool]() [eClinicalWorks VS EpicCare](https://www.selecthub.com/ehr-software/eclinicalworks-vs-epiccare/) ![eClinicalWorks Software Tool]() ![Intergy Software Tool]() [eClinicalWorks VS Intergy](https://www.selecthub.com/ehr-software/eclinicalworks-vs-intergy/) ![eClinicalWorks Software Tool]() ![Meditab Software Tool]() [eClinicalWorks VS Meditab](https://www.selecthub.com/ehr-software/eclinicalworks-vs-meditab/) ![eClinicalWorks Software Tool]() ![MEDITECH Expanse Software Tool]() [eClinicalWorks VS MEDITECH Expanse](https://www.selecthub.com/ehr-software/eclinicalworks-vs-meditech/) ![eClinicalWorks Software Tool]() ![NextGen Enterprise Software Tool]() [eClinicalWorks VS NextGen Enterprise](https://www.selecthub.com/ehr-software/eclinicalworks-vs-nextgen-enterprise/) ![eClinicalWorks Software Tool]() ![Oracle Ambulatory EHR Software Tool]() [eClinicalWorks VS Oracle Ambulatory EHR](https://www.selecthub.com/ehr-software/eclinicalworks-vs-oracle-ambulatory-ehr/) ![eClinicalWorks Software Tool]() ![Practice Fusion Software Tool]() [eClinicalWorks VS Practice Fusion](https://www.selecthub.com/ehr-software/practice-fusion-vs-eclinicalworks/) ![eClinicalWorks Software Tool]() ![Praxis EMR Software Tool]() [eClinicalWorks VS Praxis EMR](https://www.selecthub.com/ehr-software/eclinicalworks-vs-praxis-emr/) ![eClinicalWorks Software Tool]() ![Tebra EHR Software Tool]() [eClinicalWorks VS Tebra EHR](https://www.selecthub.com/ehr-software/eclinicalworks-vs-tebra-ehr/) ![eClinicalWorks Software Tool]() ![Tebra Practice Management Software Tool]() [eClinicalWorks VS Tebra Practice Management](https://www.selecthub.com/ehr-software/eclinicalworks-vs-tebra-practice-management/) **About SelectHub (and our data)** We’re the employee-owned Austin-based startup democratizing software data so you can make your decisions in an influence-free zone. Our market data is crowdsourced from our user-base of 100,000+ companies. WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more... ![SelectHub Products Reporting and Analytics]() [ Build Your Requirements](https://pmo.selecthub.com/emr-ehr-requirements-template-site-vers/) ![SelectHub Products Cost and Pricing Guide]() [ Get Your Free Comparison Report](https://pmo.selecthub.com/request-custom-scorecard/?category=EHR%20Software) **Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. Fully or moderately supported out-of-the-box with industry-leading capabilities and is immediately available after installation without needing any add-ons, integrations, or custom development. **Tier 2:** Supported with workarounds or add-ons that may require additional costs. Not directly available in the software, but can be accomplished using other built-in features, workarounds, or add-ons/products from the vendor with or without any additional cost. **Tier 3:** Requires partner integrations or custom development that is often at an additional cost. Requires additional integrations, plugins, marketplace applications from a third-party vendor, or custom development using the APIs, libraries, extensions, and development framework supported by the software, with or without any additional cost. 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