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Benefits and Insights

Why use Intergy?

Key differentiators & advantages of Intergy

  • Minimize Errors: Electronic medical information documentation can reduce mistakes in manual documentation due to human error. Mistakes due to handwriting, legibility issues and manual double-entry of data can all be eliminated. 
  • Accurate Treatment: Provides accurate diagnoses and proper treatment by maintaining records of the patients’ complete medical history, recognizing patterns and eliminating the chances of receiving the same treatment twice. 
  • Increased Productivity and Efficiency: Spend less time dealing with charting and documentation and focus on patients. By automating time-consuming and tedious tasks, health organizations can earn more revenue and increase daily traffic without sacrificing each individual’s healthcare quality. 
  • Information Security: Instead of physical storage locations, medical documents storage in this system can eliminate the risk of sensitive information being misplaced, destroyed or tampered with. Enables the control of information access with varying security levels. 
  • Deployment: Allows deployment through the cloud as well as on-premise servers. With on-premise deployment, users can access the EHR without an internet connection. 

Industry Expertise

Intergy EHR serves a variety of clients in the medical industry and healthcare organizations of virtually any size. It caters to over 40 specialties, including multi-specialty, family practices, internal medicine, OB/GYN, pediatrics, infectious disease and more.

Key Features

  • Practice Analytics: Offers data analytics by analyzing A/R, patient charges, key performance indicators and financial performance information. 
  • Patient Engagement: Physicians and patients can interact with one another through its patient engagement feature. Send out reminders and real-time messages, while patients can request refills, view lab results and access additional information using its online device. 
  • Clearinghouse: Manage and deal with claims using clearinghouse. Before claims are submitted, they are scrubbed and ridden of any errors that might cause rejection, in turn expediting reimbursement. 
  • Interoperability: Enables easy integration of practice management systems with other systems. Using Health Level Seven (HL7) interfaces, it can connect with other practices, hospitals and health information exchanges. 

Limitations

User feedback indicates the following limitations of Intergy EHR, as of the time of this review:

  • Training support services are limited
  • Not compliant with CPT codes
  • Built-in forms and notes do not offer customization for specific specialties

Suite Support

mail_outlineEmail: Email support isn’t mentioned. However, a live chat option with a representative is available on the website.
phonePhone: For in-depth assistance or advanced questions, customers can call 877-932-6301.
schoolTraining: It offers paid training modules, remote or on-site training sessions and certifications. Users can access blogs, webinars, e-books, infographics and more on its website.
local_offerTickets: Customers can log in on My Greenway and access answers to FAQs online as well as submit cases and receive status updates.

Cost of Ownership

License/Subscription Cost
  • On-premise: One-time license fee plus an additional service fee for implementation and added features
  • Cloud-based: User-based monthly subscription - per user, per month
Maintenance Cost
  • 24/7 software maintenance and online support services
  • On-premise: Users must sign an annual maintenance and support services contract — cost is not included with license fee
  • Cloud-based: Maintenance cost is included with monthly subscription
Installation/Implementation Cost
  • Both on-premise and cloud-based require an additional implementation fee which must be paid upfront
Customization Cost
  • Cost will vary depending on the functional requirements or features being added
Data Migration Cost/Change Management/Upfront Switching Cost
  • Cost may vary based on the amount of EHR data to be migrated as well as which type of data it is
Recurring/Renewal Costs
  • On-premise: Annual renewal of license as well as maintenance/support services and add-on costs
  • Cloud-based: Cost is equal to the monthly subscription fee, which is based on the number of users and customization add-ons

Intergy Reviews

Average customer reviews & user sentiment summary:

89 reviews

84%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • User-Friendly: It is easy to deploy and offers a user-friendly layout, as noted by around 92% of reviewers who mention ease of use.
  • Customization: It offers highly customizable templates according to varied customer preferences, as observed by 100% of the users specifying customization.
  • Reporting: It provides a comprehensive practice analytics reporting system, as stated by over 63% of reviewers who refer to reporting capabilities.
  • Navigation: Nearly 100% of users who mention navigation note that it is simple to navigate throughout the software.

Cons

  • Vaccine Tracking: All the reviewers who refer to tracking systems report that it has an inefficient vaccine recording and tracking system.
  • Digital Signatures: It does not allow digital signature capture, as stated by 100 % of the users referring to digital signatures.
  • Integration: Around 75% of the users specifying integration observe that integration with other systems is cumbersome.
  • Data-Storage: All the users mentioning data storage report that it lacks cloud-based data storage services.

Researcher's Summary:

Intergy is an easily deployable cloud-based electronic health record and practice management solution for user-friendly healthcare operations. It offers customizable templates according to customer preferences that can fulfill varied medical practice needs. Many reviewers have reported that its integration system is cumbersome, and the inefficient vaccine tracking system makes it difficult to keep patients’ medication records. Also, managing data can be challenging due to the lack of a cloud-based data storage system. Nonetheless, its comprehensive practice analytics reporting system and easy navigation capabilities can satisfy the overall user experience.

User Sentiment i

Based on 89 reviews:

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