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Benefits and Insights

Why use healow?

Key differentiators & advantages of healow

  • Built for the Patient: The system is patient-centered. It offers a first-party telemedicine solution, patient scheduling, medical charting, medication management and family healthcare administration.
  • Fully Mobile: eClinicalWorks offers Healow as a mobile-only application, which means patients can access important medical information, schedule appointments or monitor charts from anywhere. 
  • Saves Time: By cutting out lengthy phone calls and enabling instant scheduling, users can save time and avoid long waits on the phone. They also won’t have to call to obtain access to lab results or medical records. 
  • Empowers Users: The application offers a complete, patient-accessible medical record, including lab results, medications, pre-existing conditions and doctor notes. It puts a user’s medical history and charting information back in their hands. 

Industry Expertise

eClinicalWorks is a veteran of the digital medical industry. In business since 1999, the company has served numerous customers across the healthcare industry. Some major clients include Arkansas Heart Hospital, Coastal Medical Inc, Granger Medical Clinic, Norman Regional Health Center, Spectrum Family Medicine and more.

Key Features

  • Automated Reminders: Healow can send automatic reminders for when an appointment is approaching, as well as view past appointments. 
  • Medicine Management: When a user logins to the application, they are presented with the option to log all of their prescriptions and when they’ll require refills. Prescribers will be able to update this list and transfer prescription information to pharmacies. 
  • Built for Mobile: Healow is a mobile-only application that is accessible from anywhere at any time. 
  • Trackers: The application can track user health metrics and easily transfer that information to healthcare providers. 
  • Interactive Alerts: Users can take action on alerts and engage with healthcare providers directly from the mobile application. 
  • Manage Multiple Accounts: With the proper permissions set up in the app, users can manage the healthcare records for their children, spouses and aging parents. 
  • Online Booking: Digital booking portals mean users spend less time on the phone, and more time taking control of their schedule. 
  • Patient Notes: With patient notes, users can take notes on their own experiences with healthcare providers, and then forward those notes to doctors and clinicians. 

Healow Health and Online Wellness Suite Support Suite Support

The majority of eClinicalWork’s support options are hidden behind a login screen. Users should visit my.eclinicalworks.com and login with their account information for assistance.
mail_outlineEmail: Users can contact [email protected] to receive email assistance.
phonePhone: Phone support is available from the eClinicalWorks. Users should call (508) 475-0450 at any time for free phone support.
schoolTraining: There are no formal training options available.
local_offerTickets: There are no ticketing options for Healow at this time.

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