EHR Software Buyer's Guide
By Hunter Lowe, Team Lead Editor and Market Analyst
Like most professions, medical providers were once trapped in endless mazes of paper charts, test results and treatment profiles. Moving them around within a practice was scattered enough, but getting them to a new provider was a monumental task. Luckily, EHR systems and EMR software turned this labyrinthine method of patient care around and pushed pen-and-paper records into the digital environment.
Electronic health records (EHR) bring numerous benefits, features and advantages to medical providers around the globe. However, choosing the perfect EHR program for your practice is a daunting task with numerous considerations to keep in mind. We created this article hoping to guide interested parties toward a successful solution while answering any lingering questions about these powerful software suites you may have.
- Medical EHR software systems are helping healthcare organizations increase their revenue and traffic.
- The use of software has led to better health care on individual as well as group scales.
- Electronic health records software handles a variety of tasks, freeing up more time to focus on patients.
- Implementing electronic health records can be a difficult and time-consuming process, but the return in the end more than makes up for it.
- What are EHR Systems?
- Deployment Methods
- Implementation Goals
- Basic Features & Functionality
- Advanced Features to Consider
- EHR vs. EMR
- Upcoming Trends
- How to Begin a Software Comparison
- Cost & Pricing Considerations
- The Best EHR Software Systems
- Questions to Ask Yourself
- Questions to Ask Vendors
- Product Comparisons
- Additional Resources
What are EHR Systems?
In a nutshell, electronic healthcare records software is responsible for creating, organizing, storing and continually updating a patient’s electronic medical records as they seek treatment from one or multiple EHR providers. They share many similarities with EMRs, also known as electronic medical records, but while EMRs are mainly for internal use, EHRs are digitally formatted for use across numerous medical providers.
EHR contain everything a provider needs to streamline and automate tasks that used to require manual attention. EHR also provides vital patient information like medications, treatment plans, test results, diagnoses, immunization information and important medical histories.
While the debate between cloud-based or on-premise deployment strategies is seeing significant victories going toward the cloud, medical providers have a harder choice to make. Instead of worrying about sensitive business information being inaccessible or targeted, medical professionals deal with very personal, private data that requires a specialized touch. There are a few different flavors of deployment to consider, like hybrid, hosted, SaaS and more.
Adopting the cloud comes with numerous benefits, especially for those looking to fully digitize their practices:
- No lengthy in-house installation is required for a system based on the cloud. Instead of interrupting the daily flow of your practice with a crew of technicians and making room for an on-site IT department, your software is completely based online.
- Smaller practices can often benefit from monthly subscription-based payments instead of large upfront investments that on-premise systems require.
- Instead of dragging charts around to each patient, cloud-based systems provide robust mobile options. Bring everything you need to every visit on a single tablet, or access patient notes from a smartphone with mobile apps.
- Security has been a concern for cloud-hosted systems, mainly because the vendor has to store all of your vital information over active Internet connections. However, as the cloud has gained popularity, security concerns have shrunk as vendors continue to innovate and implement better security measures.
As you can see, the cloud’s popularity is well earned. However, there are a few downsides to keep in mind, especially when it comes to an EHR system:
- Monthly subscriptions are great, but these payments can add up over time. If you’re considering sticking with a EHR system for a long period of time, make sure that you don’t end up losing money down the line.
- These EHR platforms, obviously, require an internet connection to function. Unplanned downtime or other internet issues can throw a wrench into your daily processes.
- Cloud-based systems require a level of dependence on your chosen vendor. All updates, access and support for your system depend on the reliability of your software provider.
- Due to being hosted via the Internet, there are more points that are vulnerable to external attack than an on-premise system.
On-premise deployments are seeing less use by small to medium-sized practices and are more common among larger entities, but they do have some advantages to mention:
- If security is a top concern, on-premise systems keep your EHR data stored in a central location without passing through multiple internet-enabled devices.
- On-premise systems can be customized to fit your practice’s unique needs. Since the hardware is on site, a professional can physically change features and processes to your liking.
- There is no internet connection required to access the information located in these systems. Your ISP dropping out won’t cripple your operations and slow down your daily processes.
When it comes to sensitive information, on-premise systems provide a stable, secure and reliable platform to ensure consistent uptime. Just like its cloud-based counterpart, this deployment strategy does have drawbacks:
- Customization and better security are great, but maintaining, installing and supporting these systems requires expensive in-house IT professionals.
- Large, up-front investments are tough for many businesses to swallow. Not only that, but some updates that aren’t present in current versions could cost more time and money to implement after the fact.
- Setting up space for infrastructure, like servers, can be difficult for small practices without the physical space required.
- While data is safe from external attacks, physical harm to servers and back-up hardware can put critical information at risk in the event of a disaster.
At the end of the day, your practice should discuss which method can provide you with the EHR system you need at a price point you can handle.
Expert recommendations and analysis of the top EHR systems
Benefits & Advantages
Adopting EHR programs comes with significant advantages:
|Improved Patient Care||
The main focus of EHR platforms, outside of digitizing physical files, is strengthening patient care. Features like decision support, e-prescribing, lab orders and real-time reports let providers do their jobs as optimally as possible.
They also make patients’ lives easier by cutting down on the paperwork they have to deal with, providing helpful portals that display their information and letting them self-schedule appointments.
|Better Reporting Practices||
Moving a patient’s medical history to an electronic environment gives healthcare providers critical information in an organized environment to identify early warning signs and involve their patients in their recoveries.
Stronger reporting can also identify common medical trends within groups or for individuals and then track them. Reporting tools are also required for any organizations or practices looking to leverage Medicare programs.
|Increased Data Security||
Instead of dedicating an entire room to securely storing documents, EHR platforms protect user and practice data by restricting access to sensitive information. Only those with security clearance can access important documents that contain patient data.
If your system is cloud-based, your vendor provides the security measures to protect your information. On-premise systems require their own security measures but avoid internet-based threats.
|More Patient Involvement||
Getting patients actively involved with their treatments is vital to achieving the best outcomes. Patient portals give them a secure location to read their medical reports, view provider notes, schedule appointments and submit questions.
These tools also help drive patient loyalty by opening up communication channels between patients and their doctors. Instead of feeling like an isolated medical chart, patients can openly communicate with their providers and foster open relationships.
As we said earlier, electronic health records software can open up a variety of doors when it comes to government-based incentives. In some cases, simply adopting and implementing an EHR platform is enough to qualify for rewards.
Remaining compliant with meaningful use standards lines your organization up for valuable rewards while also ensuring that you aren’t penalized for missing technology requirements.
|More Care Coordination||
Every patient has limited interactions with numerous providers throughout their treatment cycles. Specialists, nurses and primary care providers deal with different aspects of a patient’s care, and coordination features help bring these disparate pieces together for quick analysis and referral.
Electronic systems also speed up document transfers between locations instead of waiting for mailed or faxed paperwork.
Providing insurance companies with complete documentation to reduce rejected claims. Included coding features ensure that visits and billing items can be coded correctly.
Expert recommendations and analysis on the top EHR
One of the first things to consider before adopting an EHR system, or any software system, are your current weaknesses. Your new system should address any inefficiencies in your processes while improving your daily operations. Sure, you know the advantages EHR platforms bring to the table, but what should your concrete goals be for implementing a new system?
Below are some of the most common goals that software has helped healthcare organizations achieve. While every facility is different, it’s a good idea to keep these particular goals in mind when implementing electronic health records.
More accurate diagnosis & treatment
Electronic health records have greatly reduced the number of documentation errors due to handwriting or legibility issues. Documenting medical information electronically gives your clinicians the full medical history of a given patient, making more accurate diagnosis more likely to be achieved the first time around.
Many electronic health records software systems provide health analytics and health population capabilities to help you keep track of a group of patients and compare data. A patient's health patterns can be recognized by the software and used to automatically provide a predicted diagnosis and recommend the proper treatment.
Increase productivity & efficiency
In addition to helping provide more accurate diagnoses and treatment, electronic health records have also helped health organizations increase the amount of patients they are able to treat. When you combine these things, you get happier patients and customers.
By increasing the overall daily traffic of your health facility, you can increase your revenue as well. Automating tedious tasks such as scheduling, billing and payment allows you to spend more time focusing on the patient. Health facilities are able to increase their profits without having to sacrifice their quality of treatment or service.
More patient involvement
With the introduction of patient portals to EHR systems, patients are able to communicate with physicians through instant messaging or even face-to-face video calls in real time. Additionally, patients can schedule appointments, view lab and test results, and make payments online.
Physicians can send out notifications and reminders to alert patients of any upcoming appointments, prescription updates or payments due. Giving the patient more access and involvement helps give them more control over their entire health treatment process.
Implementing the first software you come across is not a very effective way to achieve these goals - you’ll have to do extensive research as well as requirements gathering before choosing an EHR program to ensure the software you choose properly fits your specific health organization. Throughout the rest of this article, we’ll discuss the core and secondary electronic health records features you’ll need as well as the most important questions to ask yourself and companies during the selection process.
Expert recommendations and analysis on the top EHR programs
Basic Features & Functionality
While there are a variety of helpful tools offered with EHR programs, knowing which ones you’ll need your EHR to include can be tricky. There are, however, certain features that your healthcare organization will absolutely not want to be without. When deciding between potential providers, the following features are essential for virtually any healthcare organization, regardless of size or treatment specialty.
|Charting and Documentation||
It should come as no surprise that charting and documentation are the main features of electronic health records software. Swapping old pen-and-paper charting with a single, digitized location to store all of a patient’s health information streamlines the caregiving process.
When paired with mobile applications, providers can keep all of their patient’s information with them on a single tablet. Depending on the EHR program, many of these digital forms can be customized and re-tuned to fit your practice’s needs.
Electronic health records software can handle practically every aspect of a healthcare facility’s scheduling, from patient appointments to the staff work schedule.
Many EHRs come with smart or dynamic scheduling, which automates and color-codes the schedule of employees, specialty equipment, exam rooms and more. For example, many health facilities have a limited amount of specialty equipment. Smart scheduling helps coordinate the necessary equipment with the proper physician, exam room, and appointment time. This eliminates the chance of specialty equipment being assigned to multiple physicians at one time, leading to less delays.
While staff can use the electronic health records for scheduling, so too can the patient. Using patient portals (which we’ll discuss next), clients are able to schedule appointments from their mobile devices. At any time of the day, not just during business hours, patients can select an appointment time that fits their schedule as well as meets their physicians availability.
As a way to provide better customer (patient) service, EHR programs introduced patient portals. These patient-accessible modules have lead to more patient participation and involvement and help give patients more control over their health in general.
In addition to appointment scheduling, patients are able to view lab results, update payment information and send messages to physicians.
Both physicians and patients can also use the patient portal to communicate with one another in real time, either through instant messaging or face-to-face video calls. Patients can even schedule online doctor appointments.
Larger healthcare organizations, such as hospitals with multiple departments, are able to store a patient’s information in one department and then allow others to access it.
This helps streamline patient operations and provides clinicians with the patient’s full medical history throughout the facility.
With e-prescribing, patients are able to manage their medication, request refills and make payments electronically. Physicians can send out prescription requests to a number of pharmacies around the US as well as track whether or not a prescription has been picked up by the patient.In an effort to reduce prescription drug abuse in the US, especially the recent opioid epidemic, many states have implemented (or are soon implementing) laws mandating the electronic prescription of medications. While some states may only require e-prescribing for controlled substances, others require all prescription drugs to be prescribed electronically.
Prior to filling out a prescription, pharmacists are able to check for any drug-to-drug or drug-to-allergy interactions that might take place based on a patient’s current medication and diagnosis. There is also no risk of a pharmacist prescribing the wrong medication due to legibility issues with handwritten scripts.
Patients come with a lot of information, and clinical decision support (CDS) features help providers sift through all of that data and highlight dangerous medical interactions, missed information and potential treatment issues.
These features require well-thought-out integrations to ensure that users aren’t desensitized by a constant barrage of unhelpful notifications.
|Computerized Provider Order Entry||
More commonly known as order entry, this feature helps providers enter in and order treatments, medications and tests for their patients. They also help ensure that orders are standardized and complete without errors.
When integrated with practice management, these tools can also help highlight anything that requires pre-approval to cut down on rejected claims.
Voice recognition technology takes the inefficiency out of old dictation and translates short, trained codes into accurate notes and documentation. These features also completely remove the need for expensive transcription services.
Speech recognition can also make a provider’s life easier by eliminating hundreds of clicks when filling out manual exam notes.
Expert recommendations and analysis on the top EHR platforms
Advanced Features to Consider
While you’ll want to be sure the system you choose to manage your electronic health records comes with the features above, there are several additional tools and features that are also worth considering. These secondary features will vary depending on the vendor you choose (some of these features are included in electronic health records while others will require integration or even an additional cost) so it’s key that you do your research beforehand and find out which tools you will and won’t need.
|Billing & Payment||
Nearly every EHR program supports integration with billing and payment tools, which can automatically generate billing statements as well as customized billing templates.
Physicians can review a patient’s payment information in addition to sending out alerts and notifications. Similarly, patients can access billing statements, update insurance information and make payments online.
Patients can set up payment plans or enroll in auto-pay to make managing their statements simpler. They can also receive reminders when an upcoming payment is due or past due.
Sometimes considered a feature of medical billing software, claims management tools are also often integrated with electronic health records.
Before you submit an insurance claim, this tool looks over and scrubs claims of any CCI, HIPAA or LCD errors - these errors often prevent insurance claims from being accepted. Sequentially, this leads to higher first-time acceptance rates, allowing your healthcare facility to get paid faster while avoiding the loss of earnings due to unqualified or unsolved claims.
EHR programs can automatically verify insurance as well as alert you if a particular coverage is not permitted.
|Customizable Templates||Patients and physicians can use customization tools as a means of tracking health and treatment progress. Customizable health templates allow users to tailor a treatment plan to a specific patient.Additionally, users are able to create and edit custom billing templates. Depending on the type of treatment your clinic provides, templates can be customized to fit your healthcare organization’s unique needs.|
Most EHR programs provide at least some form of customer support in addition to routine updates. This can be in the form of phone support, emailing and online chatting. Certain electronic health records companies may even help with the installation and implementation process.
While select vendors may offer unlimited 24/7 support, price points tend to vary depending on the level of customer service required. Many companies provide training tutorials and webinars on their websites.
One way to help determine which additional or secondary features you might need is to come up with a list of EHR software systems requirements. Remember, the features you require should be specific to your healthcare organization and might not be included with all EHR programs.
Expert recommendations and analysis on the top EHR systems
EHR vs. EMR
These two different software systems often get used interchangeably in conversation. They both reduce pen-and-paper documentation by digitizing and compiling patient charts into an accessible system. However there are some key distinctions between the two:
- EMR systems can digitize patient records for a single practice, while EHR systems can share files with other providers and specialists in multiple external locations.
- Electronic health records cover a broader spectrum of patient health information. Electronic medical records are often more narrow, location-based reports.
- EHRs usually include extra features like e-prescribing and communication tools.
By 2024, the global market for electronic health records software is expected to rise to nearly $40 billion. As the medical world continues to be bombarded by life in a post-pandemic environment, vendors will find ways to innovate and strengthen their platforms. EHR systems have become critical in a disaster-prone world; here are some trends to keep an eye on for the future of electronic health records:
Increased AI Adoption
Many industries are seeing a boom in artificial intelligence integration, most often due to the efficiency-boosting automation techniques these features provide. While there are far more exciting robotic enhanced things going on in the world of medicine, AI-assisted voice recognition is poised to make a difference in the world of electronic health records software.
In the near future, developers hope to let doctors ask for specific information from their software. For example, a physician would be able to ask about a patient’s various mineral and vitamin levels and receive a detailed response as well as how healthy their values are.
Predictive Analytics & Interoperability
Predictive analytics tools are seeing rapid adoption in a variety of industries, and the medical EHR software systems market is no different. These features help take clinical decision support algorithms to the next level and combine information from separate applications into a single location. The challenge of passing data between external providers and organizations to meet interoperability standards can also benefit from predictive analytics integration.
Keeping up with ISA standards is an important part of an EHR system and is critical for maintaining data transfers between external organizations. As more and more vendors include robust interoperability tools the creation of valuable health information networks is sure to follow.
More Reliance on Telehealth
Creating a safe environment for employees and patients has led to many providers switching to video or phone-based appointments for minor questions and checkups. As hospitals and practices adapt to an increasingly virtual world, robust telehealth features will be required to safely communicate with patients.
It has already been shown that adding tools to increase the flow of communication between physician and patient and boosting engagement increases patient satisfaction. Instead of feeling isolated, patients can leverage their EHR features to schedule a telehealth visit, speak to their physician and gain peace of mind.
Cloud Adoptions Skyrocket
The cloud is experiencing a boom of popularity in most industries these days, but even more so for medically focused businesses. Maintaining physical space for servers and storage is a huge drain on resources, but cloud computing removes the need for all of that wasted space and capital.
Keeping a locally-hosted EHR system up-to-date with in-house IT experts ready to put out fires requires large amounts of resources that could be better used elsewhere. Removing these variables can open up rooms for more treatment, storage or office space.
Expert recommendations and analysis on the top EHR programs
When comparing electronic health records software, there are a few key things to look for when creating your shortlist of vendors:
- Documentation and Clinical Workflows
- Billing Support
- Available Deployments
- Data Migration Needs
- Population Health Management
Cost & Pricing Considerations
When it comes to price, things can vary depending on your medical EHR software vendor and your deployment strategy of choice. We’ve already talked about some of the differences between cloud-based and on-premise pricing, but here are some more variables to consider:
- How many users do you require? Many SaaS options charge by the user — a system may sound cheap until you add up how many people need access.
- Implementation costs are another addition to consider. If you’re going to be adding physical hardware to your organization expect much higher implementation costs than leveraging something a vendor hosts.
- How much are upgrades, and does it come with everything you need out of the box? Finding out that a system is missing a feature you require can leave you open to unexpected charges.
- Your patient data migration needs and panel size can also affect the final price tag of your EHR program.
The Best EHR Software Systems
The market for electronic health records software is becoming more crowded by the day. The Selecthub Analyst team dove in to discover some top performing software and help cut down your search for the perfect system:
Virence Health’s Centricity platform provides ambulatory clinics with features that streamline daily processes that support specialties like cardiology, neurology, oncology, ICUs and more.
It integrates with other Centricity programs, including revenue and practice management systems. E-prescribing, voice and handwriting recognition, billing management and health analytics features are also available.
MEDITECH supports organizations of all sizes with electronic documentation that helps reduce errors, boost practice efficiency and improve treatment. Its population health feature can identify local health trends and compare medical data to strengthen treatment processes.
It supports interoperability with Expanse EHR for one-touch record access and exchange ordering. Mobile applications can display real-time results with accompanying document accessibility.
McKesson EMR provides robust inclusions like specialty practice systems and pharmacy services to operations and practices of all sizes. Its intraFUSION tool provides more than 20 outpatient treatments and transparent drug purchasing features.
Claims and patient management features streamline billing and payment processes while organizing patient charts, documents and information. Business consultations are provided for organizations looking to improve revenue with strategic project management.
Quanum EHR, from Quest Diagnostics, provides organizations of all sizes with features that include charting, billing, lab management and more. It offers e-prescribing for 24/7 renewals, real-time patient specific analytics and electronic lab management for increased accessibility, improved treatment and lowered costs.
It’s interoperability ensures that it can connect with primary care practices and hospitals to transmit and receive critical patient data. Patient engagement tools help keep patients up-to-date and active in their treatments and preventative measures.
Intergy, from Greenway Health, serves ambulatory clinics of all sizes. It’s automation features can handle appointment scheduling, prescription refills, discharge summaries and more. It can be deployed on premise or as a cloud-based service and caters to over 40 specialties.
Its HL7 interface helps users connect with other practices and hospitals to exchange patient information and other vital data. Clearinghouse features expedite and simplify claims for quicker reimbursements.
Expert recommendations and analysis on the top EHR platforms
Questions to Ask Yourself
Before you start putting together a vendor shortlist, take some time to ask yourself and your team members some of the following questions:
- What do your staff/users want out of an EHR?
- Which device(s) would you prefer to document information with?
- Do you have previously built templates that you’d like to leverage for future use?
- Do your providers wish to use speech recognition software?
- Which additional/secondary EHR features do you require?
Questions to Ask Vendors
Before signing up with a vendor, be sure to ask them some of the following questions:
About the Software
- Is the system customizable?
- What integration options are available?
- Can the system scale with my practice/organization?
- Is your system ONC certified?
About the Vendor
- Is this software suitable for my healthcare facility's size and/or specialty?
- What support options do you offer?
- How is EHR data security handled?
- What are your strengths as software providers?
Adopting electronic health records software is a big choice, but the journey to finding the perfect software is a daunting task. Make sure that you spend ample time discovering your requirements and talk to your teams to guarantee you get the features they need. We hope that this guide can help get you started on the path to finding a successful EHR program!
Expert recommendations and analysis on the top EHR systems
EpicCare is an ambulatory solution which allows physicians to chronicle a patient’s healthcare over time. Health organizations all over the world use it to manage a handful of their daily operations, from appointment scheduling to billing and payment. It's got modules for just about every need. From clinical trials to a mobile application to analytics, it goes above and beyond portable medical records. Healthcare facilities using it have noticed improvements in their physicians’ efficiency and productivity as well as an increase in overall revenue. In turn, practices are able to increase their daily traffic without compromising the quality of patient treatment. Clinicians especially will notice an increase in workflow efficiency.
AthenaClinicals EHR, by athenahealth, helps healthcare organizations maximize productivity and efficiency by handling repetitive, time-consuming tasks. Physicians use this product to manage appointment scheduling, medical documentation, patient information, diagnosis, health analytics and more.The system allows physicians to spend more of their time focusing on the patient and less time dealing with tedious clerical work. This vendor connects over 160,000 providers and 100 million patients to help provide the most informed, accurate and quality treatment possible.
AdvancedMD EHR is built to be cloud-based and integrated for advanced medical note-taking. It’s flexible, feature-packed and suitable for practices of any size or scope. It’s intended for use on-the-go, on tablets or phones, but can easily be installed on any desktop environment. An organization utilizing it can increase practice traffic and generate more revenue without having to sacrifice the quality of care.
WebPT is a cloud-based medical product designed to help doctors and clinicians keep track of patient medical records, store information and share important documentation. Primarily designed for physical therapists, it can deliver documents, translate handwriting, fax, email and share vital medical records from any web-based device. Ideal for businesses of all sizes, it keeps patient records secure and accurate.
Serving nearly one million medical professionals around the globe, eClinicalWorks is a popular EHR system with solutions for clinical documentation, practice management, patient engagement and more. Medical practices rely on eClinicalWorks to help perform tasks like scheduling, revenue management, and data analytics.Like similar software, eClinicalWorks offers medical charting and documentation to eliminate the need for hand-written documentation. Healthcare organizations are using eClinicalWorks to increase their revenue as well as their quality of treatment and service.
Cerner is a cloud-based medical product used by health organizations of various sizes and specialties to streamline their operations and provide greater healthcare. It offers charting, documentation, revenue management and health analytics. These capabilities ensure up-to-date patient information and accurate diagnosis and treatment. It caters to more than 40 specialties, with task automation and simple recording that enables healthcare professionals to focus more on patients. Physicians are able to see more patients on a given day, increasing overall revenue without sacrificing the quality of care.
Practice Fusion is an ambulatory solution used by smaller, specialized health clinics to handle a variety of tasks such as charting, scheduling, medication prescribing, labs and imaging, revenue management, and more. It delivers care to over 5 million patients each month and enables medical practices to boost efficiency and overall revenue.
Compulink’s all-in-one solution combines our expert billing services with the industry’s leading EHR and Practice Management solution to increase your income and take the pain out of getting paid. Learn More Request Pricing
Care360 EHR, now known has Quanum EHR, is a comprehensive set of medical EHR software system made to compete with the best practice tool sets in the industry. As a versatile web-based solution that can support a small, independent doctor’s office or a larger multi-specialty physician practice, this cloud-based software can accommodate many types of improvements in handling digital files and patient care and health data.
MEDITECH helps health facilities manage their day-to-day operations to provide effective treatment and greater customer service. Health organizations of all sizes rely on it to handle tasks such as charting and documentation, scheduling, revenue management, and more.It allows physicians to document and chart patient information electronically, leading to an improvement in efficiency, an increase in revenue and improved healthcare quality.
DrChrono is a platform for organizations ranging from smaller ambulatory clinics to larger hospitals to enterprises. It includes configurable medical forms, e-prescribing, scheduling, and more with access to over 40,000 labs. Organizations can use it to manage every aspect of their patient intake to streamline everyday operations and focus on quality healthcare.
Nextech enables specialty practices to automate and streamline administrative processes and workflows. It aims to drive productivity and revenue while complying with laws to enhance the patient experience. It offers several solutions, including EMR, practice management, revenue cycle management (RCM), patient engagement and compliance. Key features include billing, automation, compliance, charting and a patient portal.
Kareo Clinical is designed for independent medical practices. It includes a comprehensive dashboard, calendar, patient portal, telehealth capabilities and more to streamline daily operations and allow physicians to spend more time focusing on patients. It helps health organizations increase productivity, boost revenue and provide improved healthcare.
TherapyNotes is a cloud-based solution specifically tailored for behavioral and mental health facilities. Treatment centers of all sizes rely on it to automate tasks, streamline daily operations and optimize workflows to improve the quality of healthcare with accurate documentation. Key features include billing, electronic health records, a calendar and a client portal.
CareCloud Central is used by health organizations of all sizes to track, manage and optimize financial as well as administrative processes by streamlining operations. It helps manage workflows and optimize the completion of daily time-consuming tasks to save time and money. This leads to an increase in daily traffic, greater care and a better patient experience.
CareLogic is a web-based electronic health record system designed specifically for mental health and human services organizations. It is configurable and empowers healthcare service providers with a suite of clinical, administrative and financial capabilities including scheduling, intake, treatment planning, service documentation, e-prescribing, consumer engagement, billing and reporting. It can provide better client outcomes using numerous clinical inclusions designed to extend service reach and depth. It also increases staff efficiency as it is integrable with their workflows.
CentralReach is a single one-stop solution to organize all practice requirements from scheduling to billing to authorization and claims management. It increases the productivity of the practice by bringing all the ABA critical workflows in one place. It has different offerings tailor-made for new and small practices and large and multi-site practices. It is specifically designed for behavioral health, speech therapy, speech therapy, multi-specialty and PK-12 education industries.
Centricity is a software solution by Virence Health designed for ambulatory medical practices. Aims to yield health care that is personalized to each patient’s needs in order to provide more quality treatment and better patient outcomes.A variety of ambulatory clinics use the Centricity practice solution to streamline day-to-day operations and increase revenue. Supported specialties include breast health, cardiology, neurology, ICU, oncology, electrophysiology and more.
TouchWorks EHR is used by large ambulatory and multispecialty health organizations to streamline administrative tasks, manage workflows and more. It allows physicians to access and share medical knowledge on the go by bringing all data sources together.Health facilities can leverage it to effectively coordinate and deliver primary and specialized care. Key features include patient history, a patient portal and a configurable desktop. It also offers mobile accessibility.
Azalea Health is used by ambulatory clinics, rural health facilities and larger hospitals to streamline operations for higher revenue and increase the quality of healthcare. It offers revenue cycle management, data encryption, real-time data, a patient portal, telehealth and more. Health professionals and staff can leverage it for scheduling, remote treatment and patient communication. Its intuitive and easy-to-navigate interface allows physicians to access everything from one screen.
One of the first in its industry, ChartLogic EMR and EHR assists with digital charting and record keeping, as well as a bevy of other functions. Built with the patient and provider in mind, it's ideal for businesses of any size, and is priced in the lower-end of the electronic medical record pricing spectrum. It maintains ONC-ACB, in accordance with the applicable certification criteria adopted by the Secretary of Health and Human Services, as well as HIPAA compliance.Some standout features of ChartLogic are its custom notes templates, dashboards, voice dictation, electronic prescribing, labs and much, much more. It also integrates with ChartLogic’s suite of medical software, like its practice management software, patient portal and revenue management technologies.
InSync is used by ambulatory health organizations of all sizes, from smaller clinics to larger, multi-location facilities. Speciality practices like behavioral health, substance abuse, OB/GYN and more use it to streamline their operations and speed up the process of charting and documenting patient information with accuracy. It allows an increase in the daily traffic of patients without sacrificing the quality of treatment. A central dashboard enables easy navigation and a mobile app provides flexible access. Other key features include a patient portal, revenue cycle management and telemedicine capabilities.
Valant is designed specifically for mental health practices to help manage operations and streamline workflow. Behavioral health clinics, agencies and clinicians use it to help provide greater quality care and improve outcomes.Healthcare professionals use this to increase their productivity and efficiency, saving time without sacrificing quality treatment. It automates tasks and provides physicians with analytics and insights in real time with the click of a button.
NextGen Enterprise provides robust capabilities for larger ambulatory facilities, including practice management, charting, telehealth, a patient portal, analytics and more. Designed for multi-specialty and single specialty practices, it handles clinical and administrative tasks like appointment scheduling and revenue management. It helps practitioners save time and provide accurate, quality healthcare with an increase in the overall revenue and patient satisfaction. A mobile app and workflows enhance efficiency.
Praxis EMR uses artificial intelligence to learn from its users, allowing physicians to practice medicine uniquely rather than limiting their expertise with built-in templates. For this reason, it’s been known to provide consistent user satisfaction with faster charting. Features include a document manager, a knowledge exchanger, a patient portal and more.
NueMD is a cloud-based, customizable solution built for a multitude of health organizations. Different medical specialties use it to handle scheduling, billing, health records, reporting and more for a quick return on investment, along with improvements regarding daily operations.
Based in the cloud, Prime Suite EHR provides electronic healthcare services to clinicians and other specialists. The company features a full suite of practice management, analytics, public service and EHR technologies, enabling users to handle large volumes of patients and growing practices. It’s ideal for practices of all sizes, and because it’s based in the cloud, it’s hardware agnostic.
Based in the cloud, Sevocity EHR provides flexible healthcare technology for practices of any size or budget, though it’s mostly used by practices with one to 100 users. The company offers amenities to support its users, like advanced 24/7 support, as well as additional features.
AntWorks Healthcare is a cloud-based system built for health organizations of various sizes and specialties, from private practices and medical centers to hospitals and specialty clinics. It helps out physicians by giving them access to medical records, diagnostic data and more during the point of care.Health facilities use this to increase their revenue while improving the quality of patient care and treatment they provide. It allows healthcare professionals to spend more time with patients and less time dealing with time-consuming administrative and clerical tasks.
EHR Your Way serves practices and hospitals of any size and can be tailored to fit any general or specific need. It’s full-spectrum, covering practice needs from EHR charting to practice management for professionals working in the behavioral and physical health fields.
Intergy EHR by Greenway Health is a software solution built for ambulatory health practices of every size. Its electronic clinical option can help create, store and retrieve patient data. In addition to electronically documenting patient information and medical records, it handles a variety of a practice’s daily tasks. It provides over 15 dashboards, 500 reports and 5,000 reportable clinical fields. It automates discharge summaries, appointment scheduling, prescription refills and more.
CureMD is a cloud-based solution that handles a number of a healthcare facility’s administrative and clinical tasks, from appointment scheduling and patient documentation all the way through the billing and payment process. It’s suitable for a variety of healthcare organizations and specialities of all sizes. Users can easily access and update a patient’s medical information as well as automate repetitive, time-consuming tasks.
Sometimes shortened to ModMed, Modernizing Medicine has been serving the medical IT community since 2010. They offer support for users seeking to enter the medical space with their EHR, EMR, billing, practice management and scheduling implementations. Modernizing Medicine offers an integrated telehealth module, called modmed® Telehealth, enabling audio and video telemedicine capabilities for the provider and patient.
In practice since the year 2000, iSalus serves small to medium-sized businesses operating in the medical space. The company bills itself as an affordable, agile way to manage medical records, practices, revenue and more. The company can provide powerful benefits through its dedicated mobile application, patient portals, telehealth portals, chronic care services, urology neurology treatment IT services, medical billing and more.
Celerity LLC's CAM, is a cloud-based solution exclusively designed for mental and behavioral health and substance abuse practices in the US. It has separate dashboards for addiction treatment, behavioral and mental health practitioners. It has a full-service billing module that is user-friendly and has intuitive inclusions that result in better care. It has clean claims submission and follow-up processes to ensure payment. It can be easily integrated and deployed. It is HIPAA, JCAHO, CARF and other state agency regulation compliant.
ICANotes enables users to take simple, comprehensive notes. It’s built for behavioral health specialists, clinicians and back-office managers to integrate easily into a user’s workflow and deploy just as fast. It’s ideal for practices of any size and budget is hardware and software agnostic and facilitates a paperless practice through its digital note-taking and billing tools.
Pricing & Cost Guide
See the Price/User for the top EHR software… plus the most important considerations and questions to ask when shopping.
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