[Home](https://www.selecthub.com/) \> [EDI](https://www.selecthub.com/category/electronic-data-interchange/) \> [EDI Software](https://www.selecthub.com/c/edi-software/) \> [IBM Sterling B2B Integrator](https://www.selecthub.com/p/edi-software/ibm-sterling-b2b-integrator/) \> IBM Sterling B2B Integrator vs Cleo Integration Cloud 

#  IBM Sterling B2B Integrator vs Cleo Integration Cloud 

 Last Updated: May 25th, 2026 

Our analysts compared [IBM Sterling B2B Integrator](https://www.selecthub.com/p/edi-software/ibm-sterling-b2b-integrator/) vs [Cleo Integration Cloud](https://www.selecthub.com/p/edi-software/cleo-integration-cloud/) based on data from our 400+ point analysis of [EDI Software](https://www.selecthub.com/c/edi-software/), user reviews and our own crowdsourced data from our [free software selection platform](https://www.selecthub.com/about/start-free-selection-project-site/?category=EDI Software&cta=edi-software).

[Overview](#product-overview) [Pricing](#product-pricing) [Our Review](#product-analyst-summary) [User Ratings](#user-sentiment-section) [Features](#product-benefits-features) [Analyst Ratings](#analyst-rating-section) [Comparison Charts](#product-comparison-charts) [Screenshots](#product-screenshots) 

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[![IBM Sterling B2B Integrator Software Tool](https://cdn.selecthub.com/products/81baadacf39a11c56ee30acd5455fced-37575e21476c2cfdf091358aac38cb4b/resources/normal/logo.png?1693319205)](https://www.selecthub.com/p/edi-software/ibm-sterling-b2b-integrator/)

[ ![Product Awards](https://www.selecthub.com/display/images/awards_badge.svg) ](#awards-section) 

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[![Cleo Integration Cloud Software Tool](https://cdn.selecthub.com/products/b2dc449578a4744a1684d3b0ea933702-1cc8f9dabd14e4332c305f287f155913/resources/normal/logo.png?1718835865)](https://www.selecthub.com/p/edi-software/cleo-integration-cloud/)

[ ![Product Awards](https://www.selecthub.com/display/images/awards_badge.svg) ](#awards-section) 

[Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=EDI+Software&product%5Fname=IBM%2BSterling%2BB2B%2BIntegrator&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F81baadacf39a11c56ee30acd5455fced-37575e21476c2cfdf091358aac38cb4b%2Fresources%2Fnormal%2Flogo.png%3F1693319205) [Demo](https://pmo.selecthub.com/get-product-demo/?category=EDI+Software&product%5Fname=IBM%2BSterling%2BB2B%2BIntegrator&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F81baadacf39a11c56ee30acd5455fced-37575e21476c2cfdf091358aac38cb4b%2Fresources%2Fnormal%2Flogo.png%3F1693319205) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=EDI+Software&product%5Fname=IBM%2BSterling%2BB2B%2BIntegrator&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F81baadacf39a11c56ee30acd5455fced-37575e21476c2cfdf091358aac38cb4b%2Fresources%2Fnormal%2Flogo.png%3F1693319205&price=2) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=EDI+Software&product%5Fname=IBM%2BSterling%2BB2B%2BIntegrator&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F81baadacf39a11c56ee30acd5455fced-37575e21476c2cfdf091358aac38cb4b%2Fresources%2Fnormal%2Flogo.png%3F1693319205&price=2) 

[Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=EDI+Software&product%5Fname=Cleo%2BIntegration%2BCloud&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fb2dc449578a4744a1684d3b0ea933702-1cc8f9dabd14e4332c305f287f155913%2Fresources%2Fnormal%2Flogo.png%3F1718835865) [Demo](https://pmo.selecthub.com/get-product-demo/?category=EDI+Software&product%5Fname=Cleo%2BIntegration%2BCloud&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fb2dc449578a4744a1684d3b0ea933702-1cc8f9dabd14e4332c305f287f155913%2Fresources%2Fnormal%2Flogo.png%3F1718835865) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=EDI+Software&product%5Fname=Cleo%2BIntegration%2BCloud&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fb2dc449578a4744a1684d3b0ea933702-1cc8f9dabd14e4332c305f287f155913%2Fresources%2Fnormal%2Flogo.png%3F1718835865&price=3) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=EDI+Software&product%5Fname=Cleo%2BIntegration%2BCloud&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fb2dc449578a4744a1684d3b0ea933702-1cc8f9dabd14e4332c305f287f155913%2Fresources%2Fnormal%2Flogo.png%3F1718835865&price=3) 

###  Products Insights

 Overall Rating Comparison

[ Analyst Rating  100 Detailed Analysis ](#analyst-rating-section) [ User Sentiment ![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) (67 Reviews) ](#user-sentiment-section) 

[ Analyst Rating  97 Detailed Analysis ](#analyst-rating-section) [ User Sentiment ![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) (395 Reviews) ](#user-sentiment-section) 

 Price Starts From

$48.99 Monthly 

 Free Trial is unavailable →

$400 Monthly 

 Free Trial is unavailable →

 Pros

 What we like about IBM Sterling B2B Integrator and Cleo Integration Cloud:

**Extensive Protocol Support:** Handles various protocols like AS2, SFTP, FTPS, and HTTPS, ensuring smooth data exchange with diverse partners.

**Robust Partner Management:** Simplifies onboarding and managing trading partners, streamlining communication and collaboration.

**Scalability and Performance:** Adapts to growing business needs, accommodating increasing transaction volumes and complex workflows.

**Data Transformation Capabilities:** Efficiently translates data between different formats, ensuring compatibility and seamless integration.

**Ease of Use:** The system has a user-friendly UI, with ease of use, navigation and accessibility, noted by about 94% of reviewers. 

**Support:** Support is quick to respond, friendly and knowledgeable, according to about 84% of users. 

**Functionality:** About 71% of users who mentioned functionality found its features and resources very robust and useful. 

**Scalability/Flexibility:** The platform is designed to scale according to business needs, as reviewed by all users who reviewed its scalability. 

 Cons

 What we dislike about IBM Sterling B2B Integrator and Cleo Integration Cloud:

**Steep Learning Curve:** The software's complexity can overwhelm new users, requiring significant time investment to understand its functionalities and effectively build and manage B2B integrations. This can lead to frustration and delays in implementation.

**Resource-Intensive:** IBM Sterling B2B Integrator often demands substantial hardware resources, especially for high-volume transaction processing. This can translate into higher infrastructure costs and potential performance bottlenecks for organizations with limited resources.

**Costly Licensing:** The licensing structure can be expensive, particularly for smaller businesses or those with limited integration needs. The cost factor may deter some potential users from adopting the platform.

**Learning Curve:** About 88% of respondents who reviewed its learning curve found that it’s difficult to operate for new users, taking a while to get used to the system. 

**Performance:** About 61% of reviewers who reviewed performance experienced bugs, glitches and connectivity issues. 

**Cost:** The platform can be expensive, training and unlimited licensing cost-prohibitive, as mentioned by about 83% of reviewers mentioning cost. 

**Reporting:** Although only mentioned by a few reviewers, all of them who reviewed reporting found the feature underdeveloped, with room for improvement. 

###  Our Review

Over the past year, IBM Sterling B2B Integrator has been consistently praised for its robustness and reliability in handling complex B2B transactions and integrations, particularly in environments that demand high levels of data security and compliance. Users have highlighted its comprehensive suite of features, including powerful EDI capabilities, as a significant strength, allowing for seamless integration with a wide range of systems and protocols. This versatility makes it a go-to solution for enterprises looking to streamline their B2B communications and operations. However, some users have pointed out its steep learning curve and the need for substantial technical expertise to fully leverage the platform. This aspect, while indicative of its advanced capabilities, contrasts with some competitors that offer more user-friendly interfaces at the expense of customization and depth of functionality. What sets IBM Sterling B2B Integrator apart from similar products is its exceptional scalability and the ability to handle massive volumes of transactions without compromising performance. This capability is crucial for large enterprises and organizations in industries like finance, retail, and manufacturing, where the volume and complexity of B2B transactions can be overwhelming. Additionally, its strong security features and compliance tools are often cited as key differentiators, providing peace of mind for businesses operating in regulated sectors. Despite its advantages, the product's complexity and resource requirements may pose challenges for smaller businesses or those with limited IT support. IBM Sterling B2B Integrator is most suited for large enterprises and organizations that prioritize security, compliance, and the ability to handle complex, high-volume B2B transactions. Its comprehensive feature set and scalability make it an ideal choice for industries such as finance, manufacturing, and retail, where these capabilities can translate into significant efficiency gains and cost savings. However, businesses with simpler needs or limited technical resources might find it more challenging to adopt, making it less suitable for small to medium-sized enterprises looking for a plug-and-play solution.

 Show more 

 Cleo Integrated Cloud provides a robust suite of features and communication protocols. Users were satisfied with the accessibility and ease of configuration. The system supports FTP, SFTP and AS2 protocols, and its proxy server enables secure transactions. Users could leverage multiple schemas, such as Json, XML, EDI, Txt, MFT and API for data transformation and integration. Users specifically praised their customer support, mentioning that they take the time to resolve any problems that occur. Users found the system capable of real-time data exchange and processes. It also empowered better collaboration with options to collaborate on projects and numerous preconfigured connections. However, there were mixed reviews when it came to customization, with some claiming that the cloud-based system takes away some control. Some users experienced occasional performance and connectivity issues. Several issues were raised by a few reviewers, including difficulty in troubleshooting, limited reporting and analytics. Overall, it’s a robust application for connection management and mapping. 

 Show more 

###  Analyst Rating Summary

 Overall Scores

 Based on the research and analysis by SelectHub's team of research analysts, IBM Sterling B2B Integrator has an analyst rating of 100\. By comparison Cleo Integration Cloud has an analyst rating of 97\. 

 100 

 97 

 Features Comparison

**Document Management**  
 Handle all common business documents automatically—like purchase orders and invoices—to eliminate manual entry and speed up your transactions. 

 100 

 100 

**EDI Protocols and Standards**  
 Connect and exchange data with any trading partner worldwide, regardless of the industry standard or communication method they require you to use. 

 100 

 92 

**EDI Transaction and Community Management**  
 Manage all relationships with your suppliers and customers while quickly adding new ones to start sending and receiving documents right away. 

 100 

 99 

[Show More](#) [Show More](https://pmo.selecthub.com/customize-data/?category=EDI Software) 

 Strengths

 The best features of IBM Sterling B2B Integrator and Cleo Integration Cloud as judged by user reviews and analyst validation. 

Document Management

EDI Protocols and Standards

EDI Transaction and Community Management

EDI Translation and Mapping

Integrations and Extensibility

Document Management

EDI Translation and Mapping

Integrations and Extensibility

EDI Transaction and Community Management

EDI Protocols and Standards

###  Analyst Ratings for Functional Requirements [Customize This Data](#) [Customize This Data](https://pmo.selecthub.com/customize-data/?category=EDI Software) 

 Implementation Level of Effort Estimation

**Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. [Read more](#) 

**Tier 2:** Supported with workarounds or add-ons that may require additional costs. 

**Tier 3:** Requires partner integrations or custom development that is often at an additional cost. 

**Document Management**   
Handle all common business documents automatically—like purchase orders and invoices—to eliminate manual entry and speed up your transactions. 

100%

0%

0%

100%

0%

0%

**EDI Protocols And Standards**   
Connect and exchange data with any trading partner worldwide, regardless of the industry standard or communication method they require you to use. 

100%

0%

0%

92%

0%

8%

**EDI Transaction And Community Management**   
Manage all relationships with your suppliers and customers while quickly adding new ones to start sending and receiving documents right away. 

100%

0%

0%

92%

0%

8%

**EDI Translation And Mapping**   
Automatically convert documents from your trading partners into a format your existing business systems can understand and process instantly. 

100%

0%

0%

100%

0%

0%

**Customize This Data For Your Unique Needs** and compare feature capabilities head-to-head [CUSTOMIZE NOW](#) [CUSTOMIZE NOW](https://pmo.selecthub.com/customize-data/?category=EDI Software) 

###  Analyst Ratings for Technical Requirements [Customize This Data](#) [Customize This Data](https://pmo.selecthub.com/customize-data/?category=EDI Software) 

 Implementation Level of Effort Estimation

**Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. [Read more](#) 

**Tier 2:** Supported with workarounds or add-ons that may require additional costs. 

**Tier 3:** Requires partner integrations or custom development that is often at an additional cost. 

**Integrations And Extensibility**   
Connect this solution to your existing accounting and warehouse systems, making it a seamless part of your daily business operations. 

100%

0%

0%

100%

0%

0%

**Platform Capabilities And Security**   
Ensure your crucial business data is always protected and available, giving you the reliability and security needed for round-the-clock operations. 

100%

0%

0%

91%

0%

9%

**Requirements Summary** Of typical requirements, 100% are fully supported out of the box by IBM Sterling B2B Integrator including Document Management, EDI Protocols And Standards and EDI Transaction And Community Management. Cleo Integration Cloud supports 95.7% and excels at Document Management, EDI Translation And Mapping and Integrations And Extensibility. IBM Sterling B2B Integrator has an analyst rating of 100 and a user sentiment rating of 'great' based on 67 reviews, while Cleo Integration Cloud has an analyst rating of 97 and a user sentiment rating of 'great' based on 395 reviews. 

###  User Sentiment Summary

 IBM Sterling B2B Integrator has a user sentiment rating of 89 based on 67 reviews. Cleo Integration Cloud has a user sentiment rating of 89 based on 395 reviews. 

![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) 67 reviews 

![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) 395 reviews 

 Synopsis

 Evaluating all review platforms, our market analysts have compiled the following user sentiment data.

 89%

of users recommend this product

 IBM Sterling B2B Integrator has a 'great' User Satisfaction Rating of 89% when considering 67 user reviews from 2 recognized software review sites.

 89%

of users recommend this product

 Cleo Integration Cloud has a 'great' User Satisfaction Rating of 89% when considering 395 user reviews from 5 recognized software review sites.

 User Review Scores

**FinancesOnline** 

n/a 

**5.0** (1) 

**G2.com, Inc** 

**4.2** (41) 

**4.4** (276) 

**Software Advice, Inc** 

n/a 

**4.25** (34) 

**Capterra Inc** 

n/a 

**4.6** (81) 

**Gartner, Inc** 

**4.8** (26) 

n/a 

**TrustRadius** 

n/a 

**4.5** (3) 

###  Awards

SelectHub awards earned by these products based on a comprehensive analysis by our research analysts.

 SelectHub research analysts have evaluated IBM Sterling B2B Integrator and concluded it deserves the award for the Best Overall EDI Software available today and earns best-in-class honors for EDI Protocols and Standards, EDI Translation and Mapping and Platform Capabilities and Security. 

![Analysts' Pick Award]()

![EDI Protocols and Standards Award]()

Show more

![EDI Translation and Mapping Award]()

![Platform Capabilities and Security Award]()

 SelectHub research analysts have evaluated Cleo Integration Cloud and concluded it earns best-in-class honors for EDI Translation and Mapping. 

![EDI Translation and Mapping Award]()

###  Product Assistance

 Training Resources

Documentation

In Person

Live Online

Videos

Webinars

Documentation

In Person

Live Online

Videos

Webinars

 Support

Email

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

Email

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

###  Product Basics

 Company Size 

 i

Small

Medium

Large

Small

Medium

Large

 Platforms Supported

Windows

Mac

Linux

Android

Chromebook

Windows

Mac

Linux

Android

Chromebook

 Deployment Supported

Cloud

On-Premise

Mobile

Cloud

On-Premise

Mobile

 Customers

we're gathering data

AT and T

Barilla

CTSI Global

Duraflame

Jack Cooper

Kelloggs

Lipari

Mohawk Global Logistics

New Balance

TaylorMade

 Comparison of Top Alternatives

[ IBM Sterling B2B Integrator Alternatives](https://www.selecthub.com/edi-software/ibm-sterling-b2b-integrator/alternatives/) 

[ Cleo Integration Cloud Alternatives](https://www.selecthub.com/edi-software/cleo-integration-cloud/alternatives/) 

###  Screenshots

![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() 

![Screenshots]()![Screenshots]()![Screenshots]() 

###  Key Features

* **Visual Management:** Gain visibility into workflows, cost containment, risk mitigation and trading partner activities with blockchain-enabled solutions and visual management tools like a dashboard.
* **Role-Based Security:** Limit user access to files, business processes and interfaces based on the role users have in the account.
* **Tracking and Searching:** Search for specific information, monitor processes and track the state of data in the operation cycle.
* **Trading Profile Management:** Define the business and communication capabilities of trading partners engaged in e-business with other partners.
* **Pre-Defined Business Process Model:** Pre-configure business processes for convenience. Create models which will consist of a series of softwares activities that will help accomplish the task.

 read more... 

* **Robust Integrations:** With API, EDI and file integration it helps users discover new opportunities while boosting agility and minimizing complexity. It can also extend marketplace reach with included digital marketplace and e-commerce channels.
* **Transportation and Logistics:** Supports supply chain integration and EDI logistics to optimize, streamline workflows and save money with features that support trucking, air freight, 3PL and warehouse processes.
* **Centralized EDI:** Optimize EDI and non-EDI integrations by uniting them on a single platform. This consolidation helps streamline the creation of a business flow between applications and partners.
* **Manufacturing Support:** Supports manufacturing integrations and can help accelerate order-to-cash cycles, resolve disputes, connect pharmaceutical manufacturers to logistics providers and suppliers and more.
* **Wholesale and Distribution:** Optimizing digital integration processes across a supply chain can boost sourcing and distribution performance. It also helps users integrate EDI and APIs to connect to their retail, manufacturing and e-commerce channels.

 read more... 

###  Top Alternatives in EDI Software 

[  Adeptia Connect ](https://www.selecthub.com/p/edi-software/adeptia-connect/) [  Anypoint Platform ](https://www.selecthub.com/p/edi-software/anypoint-platform/) [  ArcESB ](https://www.selecthub.com/p/edi-software/arcesb/) [  B2B Data Exchange ](https://www.selecthub.com/p/edi-software/b2b-data-exchange/) [  B2Bi ](https://www.selecthub.com/p/edi-software/b2bi/) [  Babelway ](https://www.selecthub.com/p/edi-software/babelway/) [  Biztalk Server ](https://www.selecthub.com/p/edi-software/biztalk-server/) [  Boomi ](https://www.selecthub.com/p/ipaas-solutions/boomi/) [  Cleo Integration Cloud ](https://www.selecthub.com/p/edi-software/cleo-integration-cloud/) [  Comarch EDI ](https://www.selecthub.com/p/edi-software/comarch-edi/) 

###  Head-to-Head Comparison

![IBM Sterling B2B Integrator Software Tool]() 

![Anypoint Platform Software Tool]() 

[IBM Sterling B2B Integrator VS Anypoint Platform](https://www.selecthub.com/edi-software/anypoint-platform-vs-ibm-sterling-b2b-integrator/) 

![IBM Sterling B2B Integrator Software Tool]() 

![ArcESB Software Tool]() 

[IBM Sterling B2B Integrator VS ArcESB](https://www.selecthub.com/edi-software/arcesb-vs-ibm-sterling-b2b-integrator/) 

![IBM Sterling B2B Integrator Software Tool]() 

![B2B Data Exchange Software Tool]() 

[IBM Sterling B2B Integrator VS B2B Data Exchange](https://www.selecthub.com/edi-software/ibm-sterling-b2b-integrator-vs-b2b-data-exchange/) 

![IBM Sterling B2B Integrator Software Tool]() 

![B2Bi Software Tool]() 

[IBM Sterling B2B Integrator VS B2Bi](https://www.selecthub.com/edi-software/b2bi-vs-ibm-sterling-b2b-integrator/) 

![IBM Sterling B2B Integrator Software Tool]() 

![Babelway Software Tool]() 

[IBM Sterling B2B Integrator VS Babelway](https://www.selecthub.com/edi-software/ibm-sterling-b2b-integrator-vs-babelway/) 

![IBM Sterling B2B Integrator Software Tool]() 

![Biztalk Server Software Tool]() 

[IBM Sterling B2B Integrator VS Biztalk Server](https://www.selecthub.com/edi-software/biztalk-server-vs-ibm-sterling-b2b-integrator/) 

![IBM Sterling B2B Integrator Software Tool]() 

![CircleCI Software Tool]() 

[IBM Sterling B2B Integrator VS CircleCI](https://www.selecthub.com/edi-software/circleci-vs-ibm-sterling-b2b-integrator/) 

![IBM Sterling B2B Integrator Software Tool]() 

![Cleo Integration Cloud Software Tool]() 

[IBM Sterling B2B Integrator VS Cleo Integration Cloud](https://www.selecthub.com/edi-software/ibm-sterling-b2b-integrator-vs-cleo-integration-cloud/) 

![IBM Sterling B2B Integrator Software Tool]() 

![Epicor EDI Software Tool]() 

[IBM Sterling B2B Integrator VS Epicor EDI](https://www.selecthub.com/edi-software/epicor-edi-vs-ibm-sterling-b2b-integrator/) 

![IBM Sterling B2B Integrator Software Tool]() 

![eZCom Software Tool]() 

[IBM Sterling B2B Integrator VS eZCom](https://www.selecthub.com/edi-software/ezcom-vs-ibm-sterling-b2b-integrator/) 

![IBM Sterling B2B Integrator Software Tool]() 

![SPS Commerce Fulfillment Software Tool]() 

[IBM Sterling B2B Integrator VS SPS Commerce Fulfillment](https://www.selecthub.com/edi-software/sps-commerce-fulfillment-vs-ibm-sterling-b2b-integrator/) 

![IBM Sterling B2B Integrator Software Tool]() 

![TrueCommerce Software Tool]() 

[IBM Sterling B2B Integrator VS TrueCommerce](https://www.selecthub.com/edi-software/truecommerce-vs-ibm-sterling-b2b-integrator/) 

**About SelectHub (and our data)** 

We’re the employee-owned Austin-based startup democratizing software data so you can make your decisions in an influence-free zone. Our market data is crowdsourced from our user-base of 100,000+ companies.

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

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[ Build Your Requirements](https://pmo.selecthub.com/edi-software-requirements-onsite/)

![SelectHub Products Cost and Pricing Guide]() 

[ Get Your Free Comparison Report](https://pmo.selecthub.com/request-custom-scorecard/?category=EDI%20Software)

**Tier 1:**  
 Fully/moderately supported out-of-the-box allowing for quick and easy deployment.  
Fully or moderately supported out-of-the-box with industry-leading capabilities and is immediately available after installation without needing any add-ons, integrations, or custom development. 

**Tier 2:**  
 Supported with workarounds or add-ons that may require additional costs.  
Not directly available in the software, but can be accomplished using other built-in features, workarounds, or add-ons/products from the vendor with or without any additional cost. 

**Tier 3:**  
 Requires partner integrations or custom development that is often at an additional cost.  
Requires additional integrations, plugins, marketplace applications from a third-party vendor, or custom development using the APIs, libraries, extensions, and development framework supported by the software, with or without any additional cost. 

[Close](#) 

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