[Home](https://www.selecthub.com/) \> [EDI](https://www.selecthub.com/category/electronic-data-interchange/) \> [EDI Software](https://www.selecthub.com/c/edi-software/) \> [eZCom](https://www.selecthub.com/p/edi-software/ezcom/) \> eZCom vs B2Bi # eZCom vs B2Bi Last Updated: June 8th, 2026 Our analysts compared [eZCom](https://www.selecthub.com/p/edi-software/ezcom/) vs [B2Bi](https://www.selecthub.com/p/edi-software/b2bi/) based on data from our 400+ point analysis of [EDI Software](https://www.selecthub.com/c/edi-software/), user reviews and our own crowdsourced data from our [free software selection platform](https://www.selecthub.com/about/start-free-selection-project-site/?category=EDI Software&cta=edi-software). [Overview](#product-overview) [Pricing](#product-pricing) [Our Review](#product-analyst-summary) [User Ratings](#user-sentiment-section) [Features](#product-benefits-features) [Analyst Ratings](#analyst-rating-section) [Comparison Charts](#product-comparison-charts) [Screenshots](#product-screenshots) Remove Add to Compare [![eZCom Software Tool](https://cdn.selecthub.com/products/d0f5722f11a0cc839fa2ca6ea49d8585-a3786552f2433d20db9fe0c1f527f9bd/resources/normal/logo.png?1693317869)](https://www.selecthub.com/p/edi-software/ezcom/) [ ![Product Awards](https://www.selecthub.com/display/images/awards_badge.svg) ](#awards-section) Remove Add to Compare [![B2Bi Software Tool](https://cdn.selecthub.com/products/6f8805c87ad80ed936bcd5ce4bebe65d-5f5791e3ba6dffdc3722b7cd34e34891/resources/normal/logo.png?1693319204)](https://www.selecthub.com/p/edi-software/b2bi/) [Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=EDI+Software&product%5Fname=eZCom&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fd0f5722f11a0cc839fa2ca6ea49d8585-a3786552f2433d20db9fe0c1f527f9bd%2Fresources%2Fnormal%2Flogo.png%3F1693317869) [Demo](https://pmo.selecthub.com/get-product-demo/?category=EDI+Software&product%5Fname=eZCom&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fd0f5722f11a0cc839fa2ca6ea49d8585-a3786552f2433d20db9fe0c1f527f9bd%2Fresources%2Fnormal%2Flogo.png%3F1693317869) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=EDI+Software&product%5Fname=eZCom&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fd0f5722f11a0cc839fa2ca6ea49d8585-a3786552f2433d20db9fe0c1f527f9bd%2Fresources%2Fnormal%2Flogo.png%3F1693317869&price=2) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=EDI+Software&product%5Fname=eZCom&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fd0f5722f11a0cc839fa2ca6ea49d8585-a3786552f2433d20db9fe0c1f527f9bd%2Fresources%2Fnormal%2Flogo.png%3F1693317869&price=2) [Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=EDI+Software&product%5Fname=B2Bi&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F6f8805c87ad80ed936bcd5ce4bebe65d-5f5791e3ba6dffdc3722b7cd34e34891%2Fresources%2Fnormal%2Flogo.png%3F1693319204) [Demo](https://pmo.selecthub.com/get-product-demo/?category=EDI+Software&product%5Fname=B2Bi&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F6f8805c87ad80ed936bcd5ce4bebe65d-5f5791e3ba6dffdc3722b7cd34e34891%2Fresources%2Fnormal%2Flogo.png%3F1693319204) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=EDI+Software&product%5Fname=B2Bi&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F6f8805c87ad80ed936bcd5ce4bebe65d-5f5791e3ba6dffdc3722b7cd34e34891%2Fresources%2Fnormal%2Flogo.png%3F1693319204&price=5) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=EDI+Software&product%5Fname=B2Bi&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F6f8805c87ad80ed936bcd5ce4bebe65d-5f5791e3ba6dffdc3722b7cd34e34891%2Fresources%2Fnormal%2Flogo.png%3F1693319204&price=5) ### Products Insights Overall Rating Comparison [ Analyst Rating we're gathering data ](#analyst-rating-section) [ User Sentiment ![Excellent User Sentiment](https://www.selecthub.com/display/images/scores/excellent.svg) (37 Reviews) ](#user-sentiment-section) [ Analyst Rating 95 Detailed Analysis ](#analyst-rating-section) [ User Sentiment ![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) (88 Reviews) ](#user-sentiment-section) Price Starts From $75 Monthly, Quote-Based Free Trial is unavailable → $14,325 Annually Free Trial is unavailable → Pros What we like about eZCom and B2Bi: **User-Friendly Interface:** eZCom's software is designed with an intuitive interface that makes it easy for users to understand and navigate, even those who are new to EDI. **Excellent Customer Support:** Users consistently praise eZCom's customer support for its responsiveness, helpfulness, and expertise in resolving issues promptly. **Streamlined Order Processing:** eZCom simplifies the entire order-to-invoice process, automating tasks such as order receipt, acknowledgment generation, and invoice creation, which saves time and reduces errors. **Reduced Errors:** B2Bi's ability to automate data entry and validation checks helps minimize the risk of human error, leading to more accurate transactions and fewer costly mistakes. **Improved Efficiency:** Automating EDI processes with B2Bi frees up valuable time and resources, allowing businesses to focus on other important tasks and improve overall operational efficiency. **Enhanced Visibility:** B2Bi provides real-time visibility into EDI transactions, enabling businesses to track the status of orders, shipments, and invoices, and quickly identify and resolve any issues that may arise. **Scalability:** B2Bi is a scalable solution that can grow with your business, accommodating increasing transaction volumes and evolving business needs. Cons What we dislike about eZCom and B2Bi: **Limited Reporting:** eZCom EDI lacks robust reporting tools, making it difficult for businesses to analyze EDI data and track key metrics. **Occasional Slowness:** Some users report experiencing occasional slowness with the platform, which can impact productivity and cause delays in processing EDI transactions. **Limited Customization:** Businesses with unique EDI needs may find eZCom EDI's customization options to be somewhat limited, potentially requiring workarounds or compromises in their workflows. **Difficult to Use:** The user interface can be confusing and challenging to navigate, especially for those new to EDI or B2B integration. The learning curve can be steep, requiring significant time and effort to become proficient. **Limited Functionality:** B2Bi may lack certain features or capabilities required for specific EDI workflows or industry-standard transactions. This can lead to the need for workarounds or additional software, increasing complexity and cost. **Performance Issues:** Some users report experiencing performance problems, such as slow processing times or system instability, particularly when handling large volumes of EDI data. This can impact business operations and lead to delays. **Cost:** B2Bi can be expensive, especially for smaller businesses or those with limited EDI needs. The licensing fees, implementation costs, and ongoing maintenance can strain budgets. ### Our Review Is eZCom EDI really eZ to use, or does it leave users feeling like they're stuck in the Stone Age of technology? User reviews from the past year paint a picture of a platform that, while generally well-regarded for its user-friendliness and robust customer support, suffers from some noteworthy drawbacks. Many users praise eZCom for its intuitive interface, highlighting its ability to simplify complex EDI processes. For instance, one user, a Wholesale Sales Support Specialist, mentions that eZCom "is very user friendly" and that their "customer service team is amazing," adding that the software effectively "converted raw data to readable data that everyone in the team can understand." This ease of use makes it particularly appealing to businesses new to EDI or those without dedicated IT resources. However, this apparent simplicity comes at a cost, as several users point out limitations in eZCom's reporting tools and customization options. Some find the search functionality cumbersome, particularly when dealing with large volumes of data. Occasional slowness and a lack of advanced features further detract from the user experience. One user specifically notes that "the customization seems pretty limited as of now," while another expresses frustration with the "lack of reporting tools." What truly sets eZCom apart, according to many users, is its exceptional customer support. Users consistently commend the responsiveness, knowledge, and helpfulness of the support team, emphasizing their ability to quickly resolve issues and provide clear explanations. This high level of support proves invaluable, particularly for businesses navigating the complexities of EDI. One user, for example, shares that "the customer service's availability and attention to detail are excellent." Another user echoes this sentiment, stating that "customer support is always a call away." In conclusion, eZCom appears to be a mixed bag – a user-friendly platform held back by limited functionality and occasional performance issues, but redeemed by its stellar customer support. It seems best suited for small to medium-sized businesses new to EDI or those prioritizing ease of use and reliable support over advanced features and customization. However, businesses with more complex needs or those handling large data volumes might find eZCom's limitations too restrictive and may want to consider alternatives like SPS Commerce Fulfillment EDI or TrueCommerce EDI, which offer more comprehensive feature sets. Show more Over the past year, B2Bi has carved out a commendable niche for itself among software solutions managing tasks like Electronic Data Interchange (EDI) and more complex business-to-business integrations. Users have lauded its robustness and reliability, particularly highlighting its ability to handle large volumes of transactions without a hitch. This strength is often contrasted with similar products, where users have experienced performance issues under heavy loads. B2Bi's comprehensive feature set, including support for a wide array of data formats and communication protocols, sets it apart from competitors that may offer more limited options. However, it's not without its weaknesses. The steep learning curve and complexity of initial setup have been points of contention. New users find the interface less intuitive than some of B2Bi's competitors, like MuleSoft or IBM Sterling, which are perceived to offer a more streamlined user experience. Despite this, the depth of customization and flexibility B2Bi offers is seen as a significant advantage for businesses with specific, complex integration needs, making the initial investment in learning the system worthwhile. What truly differentiates B2Bi is its scalability and adaptability to a business's evolving needs. Users have shared examples of expanding their use of B2Bi as their businesses grow, without the need for major system overhauls. This adaptability is crucial in today's fast-paced business environment, where agility and the ability to quickly respond to market changes are key to staying competitive. B2Bi is most suited for medium to large enterprises that require robust, scalable solutions for complex B2B integrations. Its comprehensive feature set, reliability under heavy transaction volumes, and adaptability make it an ideal choice for businesses looking to streamline their integration processes, despite the initial learning curve. For companies prioritizing depth of functionality and scalability over immediate ease of use, B2Bi emerges as a compelling option. Show more ### Analyst Rating Summary Overall Scores Based on the research and analysis by SelectHub's team of research analysts, B2Bi has an analyst rating of 95\. Our analysts are still gathering data for eZCom. we're gathering data 95 Features Comparison **Document Management** Handle all common business documents automatically—like purchase orders and invoices—to eliminate manual entry and speed up your transactions. we're gathering data 100 **EDI Protocols and Standards** Connect and exchange data with any trading partner worldwide, regardless of the industry standard or communication method they require you to use. we're gathering data 92 **EDI Transaction and Community Management** Manage all relationships with your suppliers and customers while quickly adding new ones to start sending and receiving documents right away. we're gathering data 98 [Show More](#) [Show More](https://pmo.selecthub.com/customize-data/?category=EDI Software) ### Analyst Ratings for Functional Requirements [Customize This Data](#) [Customize This Data](https://pmo.selecthub.com/customize-data/?category=EDI Software) Implementation Level of Effort Estimation **Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. [Read more](#) **Tier 2:** Supported with workarounds or add-ons that may require additional costs. **Tier 3:** Requires partner integrations or custom development that is often at an additional cost. **Document Management** Handle all common business documents automatically—like purchase orders and invoices—to eliminate manual entry and speed up your transactions. we're gathering data N/A we're gathering data N/A we're gathering data N/A 100% 0% 0% **EDI Protocols And Standards** Connect and exchange data with any trading partner worldwide, regardless of the industry standard or communication method they require you to use. we're gathering data N/A we're gathering data N/A we're gathering data N/A 92% 0% 8% **EDI Transaction And Community Management** Manage all relationships with your suppliers and customers while quickly adding new ones to start sending and receiving documents right away. we're gathering data N/A we're gathering data N/A we're gathering data N/A 92% 8% 0% **EDI Translation And Mapping** Automatically convert documents from your trading partners into a format your existing business systems can understand and process instantly. we're gathering data N/A we're gathering data N/A we're gathering data N/A 91% 0% 9% **Customize This Data For Your Unique Needs** and compare feature capabilities head-to-head [CUSTOMIZE NOW](#) [CUSTOMIZE NOW](https://pmo.selecthub.com/customize-data/?category=EDI Software) ### Analyst Ratings for Technical Requirements [Customize This Data](#) [Customize This Data](https://pmo.selecthub.com/customize-data/?category=EDI Software) Implementation Level of Effort Estimation **Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. [Read more](#) **Tier 2:** Supported with workarounds or add-ons that may require additional costs. **Tier 3:** Requires partner integrations or custom development that is often at an additional cost. **Integrations And Extensibility** Connect this solution to your existing accounting and warehouse systems, making it a seamless part of your daily business operations. we're gathering data N/A we're gathering data N/A we're gathering data N/A 100% 0% 0% **Platform Capabilities And Security** Ensure your crucial business data is always protected and available, giving you the reliability and security needed for round-the-clock operations. we're gathering data N/A we're gathering data N/A we're gathering data N/A 96% 0% 4% **Requirements Summary** Of typical requirements, the level of support for eZCom is still being evaluated at this time. B2Bi supports 92.4% and excels at Document Management, Integrations And Extensibility and Platform Capabilities And Security. eZCom has a user sentiment rating of 'excellent' based on 37 reviews, while B2Bi has an analyst rating of 95 and a user sentiment rating of 'great' based on 88 reviews. ### User Sentiment Summary eZCom has a user sentiment rating of 93 based on 37 reviews. B2Bi has a user sentiment rating of 89 based on 88 reviews. ![Excellent User Sentiment](https://www.selecthub.com/display/images/scores/excellent.svg) 37 reviews ![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) 88 reviews Synopsis Evaluating all review platforms, our market analysts have compiled the following user sentiment data. 93% of users recommend this product eZCom has a 'excellent' User Satisfaction Rating of 93% when considering 37 user reviews from 2 recognized software review sites. 89% of users recommend this product B2Bi has a 'great' User Satisfaction Rating of 89% when considering 88 user reviews from 2 recognized software review sites. User Review Scores **G2.com, Inc** **4.0** (2) **4.5** (82) **Capterra Inc** **4.7** (35) n/a **Gartner, Inc** n/a **4.0** (6) ### Awards SelectHub awards earned by these products based on a comprehensive analysis by our research analysts. eZCom stands above the rest by achieving an ‘Excellent’ rating as a User Favorite. ![User Favorite Award]() No awards. ### Product Assistance Training Resources Documentation In Person Live Online Videos Webinars Documentation In Person Live Online Videos Webinars Support Email Phone Chat FAQ Forum Knowledge Base 24/7 Live Support Email Phone Chat FAQ Forum Knowledge Base 24/7 Live Support ### Product Basics Company Size i Small Medium Large Small Medium Large Platforms Supported Windows Mac Linux Android Chromebook Windows Mac Linux Android Chromebook Deployment Supported Cloud On-Premise Mobile Cloud On-Premise Mobile Comparison of Top Alternatives [ eZCom Alternatives](https://www.selecthub.com/edi-software/ezcom/alternatives/) [ B2Bi Alternatives](https://www.selecthub.com/edi-software/b2bi/alternatives/) ### Screenshots ![Screenshots]()![Screenshots]() ![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() ### Key Features * **Automation:** Save time, reduce errors and eliminate manual entry by automating work processes. Users can seamlessly merge information and share files with an integrated file connector, server connections(FTP, SFTP and FTPs), Dropbox and more. * **Validation Check:** Provides integrated validation checks to maintain EDI compliance and prevent errors. It offers four validation levels, ensuring excellent business partnerships (and no chargebacks). * **Batch Processing:** Create and process hundreds of documents, such as ASNs and invoices, quickly and easily without entering data manually.; * **Dropship:** The system handles every shipping process, from EDI data to shipping labels, packing slips and invoices. Rather than spending hours on a single direct-to-consumer order, they're moving thousands of them at once, with no copying and pasting.. * **Custom Branded Packing Slips:** It automatically creates paying slips with the appropriate brand properties like logo, name, URL, address and more. read more... * **B2B Integration:** Ensure seamless interaction between business, supply chain and trading partners. Minimize manual intervention and boost response with operational APIs and DevOps-friendly configuration. Integrate cloud apps with low code integration into B2B processes. * **Security:** Eliminate downtime and avoid penalties of missed SLAs with multi-cluster support. Meet industry standards with certified AS2 and AS4 interoperability. Ensure data integrity and get support for strict security protocols. * **Consultancy:** Simplify B2B integration by letting experts manage the intricacies of the environment. Minimize the possibility of risk with outsourcing. * **Mapping and Translation:** Convert documents from one format to another, whether it’s X12 to XML or EDIFACT to ASCX12\. Eliminate language barriers. Allow communication with partners who are not versed in EDI. * **Analytics and Insights:** Gain coherent visibility of different aspects of business processes. Enhance the decision-making process with actionable insights. read more... ### Top Alternatives in EDI Software [ Adeptia Connect ](https://www.selecthub.com/p/edi-software/adeptia-connect/) [ Anypoint Platform ](https://www.selecthub.com/p/edi-software/anypoint-platform/) [ ArcESB ](https://www.selecthub.com/p/edi-software/arcesb/) [ B2B Data Exchange ](https://www.selecthub.com/p/edi-software/b2b-data-exchange/) [ B2Bi ](https://www.selecthub.com/p/edi-software/b2bi/) [ Babelway ](https://www.selecthub.com/p/edi-software/babelway/) [ Biztalk Server ](https://www.selecthub.com/p/edi-software/biztalk-server/) [ Boomi ](https://www.selecthub.com/p/ipaas-solutions/boomi/) [ Cleo Integration Cloud ](https://www.selecthub.com/p/edi-software/cleo-integration-cloud/) [ Comarch EDI ](https://www.selecthub.com/p/edi-software/comarch-edi/) [ DataTrans Solutions ](https://www.selecthub.com/p/edi-software/datatrans-solutions/) [ IBM Sterling B2B Integrator ](https://www.selecthub.com/p/edi-software/ibm-sterling-b2b-integrator/) [ Oracle B2B ](https://www.selecthub.com/p/edi-software/oracle-b2b/) [ SPS Commerce Fulfillment ](https://www.selecthub.com/p/edi-software/sps-commerce-fulfillment/) [ TrueCommerce ](https://www.selecthub.com/p/edi-software/truecommerce/) ### Head-to-Head Comparison ![eZCom Software Tool]() ![Anypoint Platform Software Tool]() [eZCom VS Anypoint Platform](https://www.selecthub.com/edi-software/anypoint-platform-vs-ezcom/) ![eZCom Software Tool]() ![ArcESB Software Tool]() [eZCom VS ArcESB](https://www.selecthub.com/edi-software/ezcom-vs-arcesb/) ![eZCom Software Tool]() ![B2B Data Exchange Software Tool]() [eZCom VS B2B Data Exchange](https://www.selecthub.com/edi-software/ezcom-vs-b2b-data-exchange/) ![eZCom Software Tool]() ![B2Bi Software Tool]() [eZCom VS B2Bi](https://www.selecthub.com/edi-software/ezcom-vs-b2bi/) ![eZCom Software Tool]() ![Babelway Software Tool]() [eZCom VS Babelway](https://www.selecthub.com/edi-software/ezcom-vs-babelway/) ![eZCom Software Tool]() ![Biztalk Server Software Tool]() [eZCom VS Biztalk Server](https://www.selecthub.com/edi-software/biztalk-server-vs-ezcom/) ![eZCom Software Tool]() ![CircleCI Software Tool]() [eZCom VS CircleCI](https://www.selecthub.com/edi-software/circleci-vs-ezcom/) ![eZCom Software Tool]() ![Cleo Integration Cloud Software Tool]() [eZCom VS Cleo Integration Cloud](https://www.selecthub.com/edi-software/ezcom-vs-cleo-integration-cloud/) ![eZCom Software Tool]() ![Epicor EDI Software Tool]() [eZCom VS Epicor EDI](https://www.selecthub.com/edi-software/epicor-edi-vs-ezcom/) ![eZCom Software Tool]() ![IBM Sterling B2B Integrator Software Tool]() [eZCom VS IBM Sterling B2B Integrator](https://www.selecthub.com/edi-software/ezcom-vs-ibm-sterling-b2b-integrator/) ![eZCom Software Tool]() ![SPS Commerce Fulfillment Software Tool]() [eZCom VS SPS Commerce Fulfillment](https://www.selecthub.com/edi-software/ezcom-vs-sps-commerce-fulfillment/) ![eZCom Software Tool]() ![TrueCommerce Software Tool]() [eZCom VS TrueCommerce](https://www.selecthub.com/edi-software/truecommerce-vs-ezcom/) **About SelectHub (and our data)** We’re the employee-owned Austin-based startup democratizing software data so you can make your decisions in an influence-free zone. Our market data is crowdsourced from our user-base of 100,000+ companies. WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more... ![SelectHub Products Reporting and Analytics]() [ Build Your Requirements](https://pmo.selecthub.com/edi-software-requirements-onsite/) ![SelectHub Products Cost and Pricing Guide]() [ Get Your Free Comparison Report](https://pmo.selecthub.com/request-custom-scorecard/?category=EDI%20Software) **Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. Fully or moderately supported out-of-the-box with industry-leading capabilities and is immediately available after installation without needing any add-ons, integrations, or custom development. **Tier 2:** Supported with workarounds or add-ons that may require additional costs. Not directly available in the software, but can be accomplished using other built-in features, workarounds, or add-ons/products from the vendor with or without any additional cost. **Tier 3:** Requires partner integrations or custom development that is often at an additional cost. Requires additional integrations, plugins, marketplace applications from a third-party vendor, or custom development using the APIs, libraries, extensions, and development framework supported by the software, with or without any additional cost. 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