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Benefits and Insights

Why use Ventyx?

Key differentiators & advantages of Ventyx

  • Automate Service Workflow: As a workforce management solution, this platform offers end-to-end workflow management from forecasting to scheduling to reporting.
  • Do More With Less: Users can get capabilities of a CMMS, EAM, BI, inventory management, fleet management and HR solution in a single platform, reducing the costs and complexity of multiple software solutions.
  • Boost Asset Reliability: Automates the asset service lifecycle, including budgeting, routine maintenance scheduling and asset monitoring, to increase asset lifespans.
  • Reduce Costs: Improves resource utilization, asset lifespan, labor allocation and overall business operations to lower costs.
  • Increase ROA: The combination of better reliability and a longer lifespan result in better overall return-on-asset, boosting an organization’s bottom line.
  • Optimize Workforce Productivity: Maintenance schedules, labor allocation and people management features help improve overall workforce management and facilitate improved productivity.
  • Improve Safety: Standardization driven by industry best practices and standardized configuration management improves safety and ensures regulatory compliance.

Industry Expertise

ABB serves a wide range of organizations, but it specializes in asset-heavy industries such as mining, energy, transportation and public infrastructure. It is designed for use by workforces of over 100 users.

Key Features

  • Contact Management: Stores relevant information for clients, contractors, employees and suppliers in a convenient database. Information can include names, addresses, email addresses, phone numbers, etc.
  • Work Order Management: Allows users to create and track work order requests through the completion process. Offers real-time visibility into work order progress to manage them more effectively.
  • Inventory Management: Helps users manage inventory, stockroom levels, orders, procurement and deliveries.
  • Scheduling: Facilitates the scheduling of technicians, contractors, drivers, etc. Tracks hours, tasks and overtime in a convenient interface. Helps techs get the right job done correctly and efficiently.
  • Dispatch: Dispatchers can use the system to assign tasks to fleet drivers from a central hub. Users can rearrange routes, monitor fleets and get a better understanding of fleet performance. It makes it easier for managers to react to emergencies in real-time.
  • Reporting and Analytics: Generate reports on or offline to gain insight into operations and make data-driven decisions.
  • Data Import/Export: Streamlines both the import and export of crucial data in multiple formats.
  • Integrations: Integrates with a variety of other solutions to allow access to different and additional capabilities.

Ventyx Suite Support

mail_outlineEmail: United States users can email support at [email protected] Global users can visit the “contact centers” page to find their regional contact email address. Users can also use this page to find operational hours to live chat with a representative in their language or submit a web inquiry form through the “contact us” page.
phonePhone: Users in the U.S. can call support at 1-800-4357. Global users can visit the “contact centers” page to find their regional contact phone numbers.
schoolTraining: Users can access a range of webinars, case studies, white papers, downloads and other reference materials to self-train. Additionally, they can choose to purchase courses from a huge variety of training courses offered on ABB premises or in person at the user’s facility, as well as remote classes through ABB University.
local_offerTickets: Users can contact support at any of the aforementioned channels to open a support ticket.

Pricing for CMMS Software