What is Infoplus?
Industry Specialties: Serves e-commerce, retail, wholesale and 3PL industries
Infoplus is a cloud-based software solution built to consolidate and streamline inventory, order and shipping management for multiple warehouses and multiple clients using a single platform.
Infoplus manages unique workflows for different lines of business, using customizable templates and automation to scale operations.
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Benefits and Insights
Why use Infoplus?
Key differentiators & advantages of Infoplus
- Increased Efficiency and Productivity: With automated processes, optimized routes, pick-and-pack support and real-time updates, Infoplus helps its clients increase productivity and streamline labor and time management.
- Customizable Reports: Infoplus allows users to build, access and export custom reports on predefined metrics so that they can get useful and actionable insights when they need them.
- Reduced Shipping Costs: Infoplus has pre-built integrations with shipping carriers, which help users increase margins by comparing and choosing the best-suited shipping partner, based on order volumes and costs.
- Reliable Customer Service: With 24/7 live chat support, Infoplus ensures quick turnaround time for all issues and requests raised by its users.
- Customizable Workflows: Infoplus offers custom workflows and rule-based automation to its users so that everything they need to scale their business can be made available.
- Mobile Accessibility: Infoplus has a native mobile application, as well as Android and iOS applications, which makes it easy for the users to manage and track their operations virtually.
Infoplus is best suited for small to mid-sized businesses in e-commerce, retail, wholesale and 3PL industries.
- Inventory Management: Infoplus gives complete inventory visibility and control to its users. With real-time stock-level alerts, lot control and inventory adjustments, users can track and manage inventories and stock movements at various geographic locations.
- Order Management: Infoplus automates and manages order processing and fulfilment based on their priority level, with quick turnaround time, increasing efficiency and productivity for its users.
- Warehouse Management: Infoplus helps users manage their end-to-end warehouse operations with features like automation, inbound receiving, picking, packing and shipping.
- Purchasing: Infoplus’s purchasing feature enables users to monitor suppliers and products as well as manage purchase requests, supplier invoices and reorders.
- Integrations: Infoplus provides pre-built integrations with e-commerce carts, shipping partners, channel partners, financial tools and EDI. It also has a completely open API to easily integrate with specific partners.
- 3PL Management: Infoplus gives the users complete control and easy management of 3PL clients with permission-based roles and data access.
Infoplus Suite SupportInfoplus offers support to its users through a 24/7 web-based ticket support system, in addition to documentation and a community forum.
mail_outlineEmail: Infoplus does not have direct email support available for its users.
phonePhone: Infoplus does not offer phone support to its users.
schoolTraining: In terms of training, Infoplus offers three options to its users — self-paced training with the help of knowledge base, user guides and video-based walkthroughs; people-based training through sandbox, web-based and in-person sessions; and ad-hoc training on-request or for newly released features.
local_offerTickets: Users can reach Infoplus support experts by raising a ticket on their web-based platform. Depending on the priority level and severity of the issue, the support experts respond to users in a 24-hour window.
Average customer reviews & user sentiment summary:
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