[Home](https://www.selecthub.com/) \> [Field Service Management](https://www.selecthub.com/category/field-service-management/) \> [Field Service Management Software](https://www.selecthub.com/c/field-service-software/) \> [FieldEdge](https://www.selecthub.com/p/field-service-software/fieldedge/) \> FieldEdge vs ReachOut Suite 

#  FieldEdge vs ReachOut Suite 

 Last Updated: May 18th, 2026 

Our analysts compared [FieldEdge](https://www.selecthub.com/p/field-service-software/fieldedge/) vs [ReachOut Suite](https://www.selecthub.com/p/field-service-software/reachout-suite/) based on data from our 400+ point analysis of [Field Service Management Software](https://www.selecthub.com/c/field-service-software/), user reviews and our own crowdsourced data from our [free software selection platform](https://www.selecthub.com/about/start-free-selection-project-site/?category=Field Service Management Software&cta=field-service-software).

[Overview](#product-overview) [Pricing](#product-pricing) [Our Review](#product-analyst-summary) [User Ratings](#user-sentiment-section) [Features](#product-benefits-features) [Analyst Ratings](#analyst-rating-section) [Comparison Charts](#product-comparison-charts) [Screenshots](#product-screenshots) 

Remove Add to Compare 

[![FieldEdge Software Tool](https://cdn.selecthub.com/products/fe2b952bd6b9030970b3866b328bd9c7-ae4e40f5d7262362ec36e23891588500/resources/normal/logo.png?1693318633)](https://www.selecthub.com/p/field-service-software/fieldedge/)

Remove Add to Compare 

[![ReachOut Suite Software Tool](https://cdn.selecthub.com/products/72a8ab4748d4707fda159db0088d85de-82c12c53db2ec72d182bdd89dfc7eccb/resources/normal/logo.png?1693318861)](https://www.selecthub.com/p/field-service-software/reachout-suite/)

[ ![Product Awards](https://www.selecthub.com/display/images/awards_badge.svg) ](#awards-section) 

[Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Field+Service+Management+Software&product%5Fname=FieldEdge&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Ffe2b952bd6b9030970b3866b328bd9c7-ae4e40f5d7262362ec36e23891588500%2Fresources%2Fnormal%2Flogo.png%3F1693318633) [Demo](https://pmo.selecthub.com/get-product-demo/?category=Field+Service+Management+Software&product%5Fname=FieldEdge&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Ffe2b952bd6b9030970b3866b328bd9c7-ae4e40f5d7262362ec36e23891588500%2Fresources%2Fnormal%2Flogo.png%3F1693318633) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Field+Service+Management+Software&product%5Fname=FieldEdge&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Ffe2b952bd6b9030970b3866b328bd9c7-ae4e40f5d7262362ec36e23891588500%2Fresources%2Fnormal%2Flogo.png%3F1693318633&price=2) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Field+Service+Management+Software&product%5Fname=FieldEdge&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Ffe2b952bd6b9030970b3866b328bd9c7-ae4e40f5d7262362ec36e23891588500%2Fresources%2Fnormal%2Flogo.png%3F1693318633&price=2) 

[Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Field+Service+Management+Software&product%5Fname=ReachOut%2BSuite&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F72a8ab4748d4707fda159db0088d85de-82c12c53db2ec72d182bdd89dfc7eccb%2Fresources%2Fnormal%2Flogo.png%3F1693318861) [Demo](https://pmo.selecthub.com/get-product-demo/?category=Field+Service+Management+Software&product%5Fname=ReachOut%2BSuite&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F72a8ab4748d4707fda159db0088d85de-82c12c53db2ec72d182bdd89dfc7eccb%2Fresources%2Fnormal%2Flogo.png%3F1693318861) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Field+Service+Management+Software&product%5Fname=ReachOut%2BSuite&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F72a8ab4748d4707fda159db0088d85de-82c12c53db2ec72d182bdd89dfc7eccb%2Fresources%2Fnormal%2Flogo.png%3F1693318861&price=2) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Field+Service+Management+Software&product%5Fname=ReachOut%2BSuite&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F72a8ab4748d4707fda159db0088d85de-82c12c53db2ec72d182bdd89dfc7eccb%2Fresources%2Fnormal%2Flogo.png%3F1693318861&price=2) 

###  Products Insights

 Overall Rating Comparison

[ Analyst Rating  75 Detailed Analysis ](#analyst-rating-section) [ User Sentiment ![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) (596 Reviews) ](#user-sentiment-section) 

[ Analyst Rating we're gathering data ](#analyst-rating-section) [ User Sentiment ![Excellent User Sentiment](https://www.selecthub.com/display/images/scores/excellent.svg) (38 Reviews) ](#user-sentiment-section) 

 Price Starts From

$100/User, Monthly 

 Free Trial is unavailable →

 Custom Quote 

 i

[ Free Trial is available →](https://pmo.selecthub.com/free-trial/?product%5Fname=ReachOut Suite&category=Field Service Management Software&product%5Flogo=https://d3uimxdj41cg3o.cloudfront.net/products/72a8ab4748d4707fda159db0088d85de-82c12c53db2ec72d182bdd89dfc7eccb/resources/normal/logo.png?1693318861) 

 Pros

 What we like about FieldEdge and ReachOut Suite:

**Streamlined Scheduling and Dispatching:** FieldEdge simplifies the process of scheduling jobs and dispatching technicians, ensuring efficient use of resources and timely service delivery. Users appreciate the ability to track job progress, technician locations, and customer information in real-time, leading to improved communication and coordination.

**Enhanced Customer Management:** The platform offers robust customer management features, allowing businesses to maintain detailed customer profiles, track service history, and manage communication effectively. This comprehensive view of customer interactions helps build stronger relationships and improve customer satisfaction.

**Mobile Accessibility:** FieldEdge's mobile app empowers technicians with on-the-go access to job details, customer information, and invoicing capabilities. Technicians can update job statuses, capture signatures, and process payments directly from their mobile devices, increasing productivity and reducing paperwork.

**Improved Financial Management:** FieldEdge facilitates efficient financial management by providing tools for invoicing, payment processing, and expense tracking. Users can generate invoices, accept payments, and monitor expenses, streamlining financial operations and improving cash flow.

**Easy to Use:** User reviews frequently mention the software is easy to use and understand, even for non-technical users. 

**Feature Rich:** ReachOut Suite offers a wide array of features, including scheduling, dispatching, work order management, and customer relationship management, all in one platform.

**Mobile App:** Technicians can manage their work orders, access customer information, and track their time using the mobile app, increasing efficiency and productivity. 

**Paperless Solution:** ReachOut Suite helps businesses go paperless by providing digital forms, eliminating the need for physical paperwork, and reducing errors.

 Cons

 What we dislike about FieldEdge and ReachOut Suite:

**Limited Customization:** FieldEdge's interface and workflow might feel rigid and lack the flexibility for extensive customization to fit specific business processes, especially for dispatch-heavy operations with unique requirements.

**Mobile App Functionality:** The mobile app, while functional, may not have the full feature parity with the desktop version, potentially hindering field technicians' efficiency and access to information on the go.

**Learning Curve:** FieldEdge can have a steeper learning curve compared to simpler solutions, requiring more time investment for users to become proficient, which might impact productivity during the initial adoption phase.

**Integrations:** While FieldEdge offers integrations, the range and depth of integrations with other software tools businesses might be using could be limited, potentially creating data silos and hindering workflow efficiency.

**Limited Customization:** User reviews indicate challenges with customization, such as adding custom columns in customer and inventory sections, which might not suit businesses requiring tailored workflows.

**Email Concerns:** Some users have reported that invoices are sent from a ReachOut Suite email address rather than their own, leading to confusion and potential deliverability issues into spam folders.

**Occasional Bugs:** While generally well-regarded, user reviews mention occasional bugs and missing features, potentially impacting productivity for some users.

###  Our Review

FieldEdge users frequently highlight its scheduling and dispatching capabilities as major strengths. The software's ability to optimize routes and track technicians in real-time helps businesses boost efficiency and keep customers informed. Its integration with QuickBooks is also a significant advantage, streamlining accounting processes. However, some users find the mobile app's interface clunky and occasionally unreliable. Compared to competitors like ServiceTitan and Housecall Pro, FieldEdge offers a more comprehensive range of features but at a higher price point. This makes it ideal for larger, established businesses with complex operations that require robust functionality. Smaller companies or startups with tighter budgets might find more value in simpler, more affordable options. Ultimately, FieldEdge empowers field service businesses to elevate their game by centralizing operations and enhancing communication, but its cost and complexity should be carefully considered.

 Show more 

 Is ReachOut Suite the total package for field service management, or does it leave users feeling out of reach of their goals? User reviews from the last year paint a largely positive picture of ReachOut Suite, highlighting its user-friendliness and comprehensive features as key strengths. Customers rave about the software's intuitive interface, noting that it's a breath of fresh air compared to more cumbersome systems with convoluted menus. This ease of use, coupled with robust features like customizable digital forms and real-time tracking, makes it a powerful tool for managing field operations efficiently. However, some users have reported that the software's customization options, while generally praised, may not fully cater to the highly specific needs of certain industries. This limitation, while not a deal-breaker for most, suggests that businesses with very unique workflows might need to carefully evaluate if ReachOut Suite can fully accommodate their requirements. Another area of concern stems from the Android app, which receives a lower rating compared to its desktop counterpart, indicating potential areas for improvement in the mobile experience. Despite these drawbacks, ReachOut Suite stands out for its exceptional customer support, which is consistently lauded for its responsiveness and helpfulness. Users appreciate the quick resolution of issues and the proactive approach of the support team. This commitment to customer satisfaction, combined with the software's affordability and regular updates, makes ReachOut Suite a compelling choice for businesses of all sizes looking to streamline their field service operations. Its particularly well-suited for companies transitioning from paper-based systems or those seeking a user-friendly solution with robust features and reliable support.

 Show more 

###  Analyst Rating Summary

 Overall Scores

 Based on the research and analysis by SelectHub's team of research analysts, FieldEdge has an analyst rating of 75\. Our analysts are still gathering data for ReachOut Suite. 

 75 

we're gathering data

 Features Comparison

**Billing and Invoicing**  
 Generate accurate invoices instantly right from the field, so your customers get billed faster and you improve your cash flow. 

 94 

we're gathering data

**Customer Management**  
 Access every customer's full service history, location details, and contact information instantly, making every interaction personal and efficient. 

 87 

we're gathering data

**Dispatching**  
 Assign the best-suited technician for any job quickly by seeing everyone's real-time location and current workload on a single map. 

 59 

we're gathering data

[Show More](#) [Show More](https://pmo.selecthub.com/customize-data/?category=Field Service Management Software) 

###  Analyst Ratings for Functional Requirements [Customize This Data](#) [Customize This Data](https://pmo.selecthub.com/customize-data/?category=Field Service Management Software) 

 How FieldEdge compares against the top 11 functional requirements as defined by SelectHub project data.

FieldEdge ReachOut Suite 

\+ Add Product [\+ Add Product](https://pmo.selecthub.com/customize-data/?category=Field Service Management Software) 

 Billing and Invoicing Customer Management Dispatching Equipment And AssetManagement Inventory Management Mobile Capabilities Reporting AndDashboards Routing Scheduling Technician AndContractor Management Work Order Management 94 87 59 67 80 95 97 23 69 82 63 0 25 50 75 100 

 Implementation Level of Effort Estimation

**Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. [Read more](#) 

**Tier 2:** Supported with workarounds or add-ons that may require additional costs. 

**Tier 3:** Requires partner integrations or custom development that is often at an additional cost. 

**Billing And Invoicing**   
Generate accurate invoices instantly right from the field, so your customers get billed faster and you improve your cash flow. 

100%

0%

0%

we're gathering data

N/A

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N/A

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N/A

**Customer Management**   
Access every customer's full service history, location details, and contact information instantly, making every interaction personal and efficient. 

78%

0%

22%

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N/A

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N/A

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**Dispatching**   
Assign the best-suited technician for any job quickly by seeing everyone's real-time location and current workload on a single map. 

63%

0%

37%

we're gathering data

N/A

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N/A

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N/A

**Equipment And Asset Management**   
Track and manage all customer assets, including maintenance schedules and repair histories, ensuring you always have the right parts for the job. 

71%

0%

29%

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N/A

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N/A

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N/A

**Inventory Management**   
Keep an accurate count of all parts in your warehouse and on your trucks, so you know what is available before starting a job. 

88%

0%

12%

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N/A

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**Mobile Capabilities**   
Equip your field team with an app to view their schedule, complete forms, and collect payments, even without an internet connection. 

91%

9%

0%

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N/A

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**Reporting And Dashboards**   
Analyze key performance indicators like first-time fix rates and technician utilization through easy-to-read charts, helping you make smarter business decisions. 

100%

0%

0%

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N/A

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N/A

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N/A

**Routing**   
Calculate the most efficient daily route for your technicians, minimizing travel time and fuel costs so they can complete more jobs. 

13%

0%

87%

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N/A

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N/A

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N/A

**Scheduling**   
Drag and drop jobs onto a visual calendar to easily schedule and reschedule appointments for your entire team without overbooking or creating conflicts. 

71%

0%

29%

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N/A

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N/A

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N/A

**Technician And Contractor Management**   
Track your team's certifications, skills, and work hours in one place to ensure you always send the most qualified person to every job. 

83%

0%

17%

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N/A

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**Work Order Management**   
Create, track, and update all service requests from initial call to completion in a single view, ensuring nothing ever falls through the cracks. 

63%

0%

37%

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N/A

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N/A

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**Customize This Data For Your Unique Needs** and compare feature capabilities head-to-head [CUSTOMIZE NOW](#) [CUSTOMIZE NOW](https://pmo.selecthub.com/customize-data/?category=Field Service Management Software) 

###  Analyst Ratings for Technical Requirements [Customize This Data](#) [Customize This Data](https://pmo.selecthub.com/customize-data/?category=Field Service Management Software) 

 Implementation Level of Effort Estimation

**Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. [Read more](#) 

**Tier 2:** Supported with workarounds or add-ons that may require additional costs. 

**Tier 3:** Requires partner integrations or custom development that is often at an additional cost. 

**Integrations And Extensibility**   
Connect seamlessly with your existing accounting or CRM software to automatically share data, eliminating double entry and keeping all systems updated. 

45%

0%

55%

we're gathering data

N/A

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**Requirements Summary** Of typical requirements, 53.8% are fully supported out of the box by FieldEdge including Reporting And Dashboards, Technician And Contractor Management and Mobile Capabilities. We are still evaluating data for ReachOut Suite at this time. ReachOut Suite has an analyst rating of and a user sentiment rating of 'excellent' based on 38 reviews, while FieldEdge has an analyst rating of 75 and a user sentiment rating of 'great' based on 596 reviews. 

###  User Sentiment Summary

 FieldEdge has a user sentiment rating of 85 based on 596 reviews. ReachOut Suite has a user sentiment rating of 96 based on 38 reviews. 

![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) 596 reviews 

![Excellent User Sentiment](https://www.selecthub.com/display/images/scores/excellent.svg) 38 reviews 

 Synopsis

 Evaluating all review platforms, our market analysts have compiled the following user sentiment data.

 85%

of users recommend this product

 FieldEdge has a 'great' User Satisfaction Rating of 85% when considering 596 user reviews from 3 recognized software review sites.

 96%

of users recommend this product

 ReachOut Suite has a 'excellent' User Satisfaction Rating of 96% when considering 38 user reviews from 2 recognized software review sites.

 User Review Scores

**G2.com, Inc** 

**4.1** (55) 

n/a 

**Software Advice, Inc** 

**4.23** (286) 

**4.79** (19) 

**Capterra Inc** 

**4.3** (255) 

**4.8** (19) 

###  Awards

SelectHub awards earned by these products based on a comprehensive analysis by our research analysts.

No awards.

 ReachOut Suite stands above the rest by achieving an ‘Excellent’ rating as a User Favorite. 

![User Favorite Award]()

###  Product Assistance

 Training Resources

Documentation

In Person

Live Online

Videos

Webinars

Documentation

In Person

Live Online

Videos

Webinars

 Support

Email

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

Email

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

###  Product Basics

 Company Size 

 i

Small

Medium

Large

Small

Medium

Large

 Platforms Supported

Windows

Mac

Linux

Android

Chromebook

Windows

Mac

Linux

Android

Chromebook

 Deployment Supported

Cloud

On-Premise

Mobile

Cloud

On-Premise

Mobile

 Comparison of Top Alternatives

[ FieldEdge Alternatives](https://www.selecthub.com/field-service-software/fieldedge/alternatives/) 

[ ReachOut Suite Alternatives](https://www.selecthub.com/field-service-software/reachout-suite/alternatives/) 

###  Screenshots

![Screenshots]()![Screenshots]()![Screenshots]() 

![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() 

###  Key Features

* **Scheduling and Dispatch:** Assign the right individual for jobs with location and skill set-based recommendations. The capacity planner helps schedule customer appointments and optimize technician routes. Update tech status in real time, add changes to dashboards from anywhere and send automatic customer updates through emails, calls and texts.
* **Performance Dashboard:** Offers overviews of actual vs. planned sales performances, due and expiring service agreements and ticket value, including average job profitability. Enables managers to coach sales representatives using call performance metrics and audio recordings.
* **Customer Management:** Supports effective customer management with saved details, calls, images, equipment used and their histories. Allows clients to identify customers using aging assets to boost equipment replacement prospects.
* **QuickBooks Integration:** Provides seamless integration with QuickBooks solutions with inventory management and live integration capabilities. Transactional data flows directly to QuickBooks. Eliminates double entries to avoid accounting errors. Enables inventory tracking and management from warehouses to work orders.
* **Service Agreements:** Bill all jobs and track any service agreement. Sends automatic invoices and reminders to customers, boosts recurring income and enables quick payment collection. Offers program management to automate agreements.

 read more... 

* **Scheduling:** Assign work orders to field staff and teams with the drag-and-drop feature through a color-coded calendar.
* **Dispatch Management:** Dispatch field staff to assigned jobs with routes and work order details, along with required materials and resources.
* **Routing and GPS Tracking:** Save time and fuel costs with efficient routes. Track field staff navigation in real time with GPS to re-route in case of traffic delays.
* **Work Order Management:** Create and manage work order requests, allocate staff, tools and devices, assign tasks and track real-time task completion to ensure timely service delivery.
* **Customer Data Management:** Maintain a central database of all customers with details including address, phone numbers, email ID, service history, payment records, feedback and more to aid communication with quick referencing.

 read more... 

###  Top Alternatives in Field Service Management Software 

[  Dynamics 365 Field Service ](https://www.selecthub.com/p/field-service-software/dynamics-365-field-service/) [  Housecall Pro ](https://www.selecthub.com/p/field-service-software/housecall-pro/) [  IFS Field Service Management ](https://www.selecthub.com/p/field-service-software/ifs-field-service-management/) [  Jobber ](https://www.selecthub.com/p/field-service-software/jobber/) [  Kickserv ](https://www.selecthub.com/p/field-service-software/kickserv/) [  mHelpDesk ](https://www.selecthub.com/p/field-service-software/mhelpdesk/) [  Oracle Field Service ](https://www.selecthub.com/p/field-service-software/oracle-field-service/) [  Salesforce Field Service ](https://www.selecthub.com/p/field-service-software/salesforce-field-service/) [  Service Fusion ](https://www.selecthub.com/p/field-service-software/service-fusion/) [  ServiceMax ](https://www.selecthub.com/p/field-service-software/servicemax/) 

###  Head-to-Head Comparison

![FieldEdge Software Tool]() 

![Dynamics 365 Field Service Software Tool]() 

[FieldEdge VS Dynamics 365 Field Service](https://www.selecthub.com/field-service-software/fieldedge-vs-dynamics-365-field-service/) 

![FieldEdge Software Tool]() 

![Housecall Pro Software Tool]() 

[FieldEdge VS Housecall Pro](https://www.selecthub.com/field-service-software/housecall-pro-vs-fieldedge/) 

![FieldEdge Software Tool]() 

![IFS Field Service Management Software Tool]() 

[FieldEdge VS IFS Field Service Management](https://www.selecthub.com/field-service-software/fieldedge-vs-ifs-field-service-management/) 

![FieldEdge Software Tool]() 

![Jobber Software Tool]() 

[FieldEdge VS Jobber](https://www.selecthub.com/field-service-software/jobber-vs-fieldedge/) 

![FieldEdge Software Tool]() 

![mHelpDesk Software Tool]() 

[FieldEdge VS mHelpDesk](https://www.selecthub.com/field-service-software/mhelpdesk-vs-fieldedge/) 

![FieldEdge Software Tool]() 

![Oracle Field Service Software Tool]() 

[FieldEdge VS Oracle Field Service](https://www.selecthub.com/field-service-software/fieldedge-vs-oracle-field-service/) 

![FieldEdge Software Tool]() 

![Salesforce Field Service Software Tool]() 

[FieldEdge VS Salesforce Field Service](https://www.selecthub.com/field-service-software/fieldedge-vs-salesforce-field-service/) 

![FieldEdge Software Tool]() 

![Service Fusion Software Tool]() 

[FieldEdge VS Service Fusion](https://www.selecthub.com/field-service-software/service-fusion-vs-fieldedge/) 

![FieldEdge Software Tool]() 

![ServiceMax Software Tool]() 

[FieldEdge VS ServiceMax](https://www.selecthub.com/field-service-software/fieldedge-vs-servicemax/) 

![FieldEdge Software Tool]() 

![ServicePower Software Tool]() 

[FieldEdge VS ServicePower](https://www.selecthub.com/field-service-software/fieldedge-vs-servicepower/) 

![FieldEdge Software Tool]() 

![ServiceTitan Software Tool]() 

[FieldEdge VS ServiceTitan](https://www.selecthub.com/field-service-software/servicetitan-vs-fieldedge/) 

![FieldEdge Software Tool]() 

![Workiz Software Tool]() 

[FieldEdge VS Workiz](https://www.selecthub.com/field-service-software/fieldedge-vs-workiz/) 

**About SelectHub (and our data)** 

We’re the employee-owned Austin-based startup democratizing software data so you can make your decisions in an influence-free zone. Our market data is crowdsourced from our user-base of 100,000+ companies.

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

![SelectHub Products Reporting and Analytics]() 

[ Build Your Requirements](https://pmo.selecthub.com/fss-requirements-onsite/)

![SelectHub Products Cost and Pricing Guide]() 

[ Get Your Free Comparison Report](https://pmo.selecthub.com/request-custom-scorecard/?category=Field%20Service%20Management%20Software)

**Tier 1:**  
 Fully/moderately supported out-of-the-box allowing for quick and easy deployment.  
Fully or moderately supported out-of-the-box with industry-leading capabilities and is immediately available after installation without needing any add-ons, integrations, or custom development. 

**Tier 2:**  
 Supported with workarounds or add-ons that may require additional costs.  
Not directly available in the software, but can be accomplished using other built-in features, workarounds, or add-ons/products from the vendor with or without any additional cost. 

**Tier 3:**  
 Requires partner integrations or custom development that is often at an additional cost.  
Requires additional integrations, plugins, marketplace applications from a third-party vendor, or custom development using the APIs, libraries, extensions, and development framework supported by the software, with or without any additional cost. 

[Close](#) 

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