[Home](https://www.selecthub.com/) \> [Learning Management](https://www.selecthub.com/category/learning-management/) \> [Digital Adoption Platforms](https://www.selecthub.com/c/digital-adoption-platforms/) \> [WalkMe](https://www.selecthub.com/p/digital-adoption-platforms/walkme/) \> WalkMe vs UserGuiding 

#  WalkMe vs UserGuiding 

 Last Updated: May 25th, 2026 

Our analysts compared [WalkMe](https://www.selecthub.com/p/digital-adoption-platforms/walkme/) vs [UserGuiding](https://www.selecthub.com/p/digital-adoption-platforms/userguiding/) based on data from our 400+ point analysis of [Digital Adoption Platforms](https://www.selecthub.com/c/digital-adoption-platforms/), user reviews and our own crowdsourced data from our [free software selection platform](https://www.selecthub.com/about/start-free-selection-project-site/?category=Digital Adoption Platforms&cta=digital-adoption-platforms).

[Overview](#product-overview) [Pricing](#product-pricing) [Our Review](#product-analyst-summary) [User Ratings](#user-sentiment-section) [Features](#product-benefits-features) [Screenshots](#product-screenshots) 

Remove Add to Compare 

[![WalkMe Software Tool](https://cdn.selecthub.com/products/68e4bdc24afcc8110cfbcbec24f12770-f66af24e4c1232db410fc822c22b20c0/resources/normal/logo.png?1735760032)](https://www.selecthub.com/p/digital-adoption-platforms/walkme/)

Remove Add to Compare 

[![UserGuiding Software Tool](https://cdn.selecthub.com/products/6f467e9654331d7ad85ed630906ac10b-779b7513263ef185b6d094af290ef540/resources/normal/logo.png?1736360565)](https://www.selecthub.com/p/digital-adoption-platforms/userguiding/)

[ ![Product Awards](https://www.selecthub.com/display/images/awards_badge.svg) ](#awards-section) 

[Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Digital+Adoption+Platforms&product%5Fname=WalkMe&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F68e4bdc24afcc8110cfbcbec24f12770-f66af24e4c1232db410fc822c22b20c0%2Fresources%2Fnormal%2Flogo.png%3F1735760032) [Demo](https://pmo.selecthub.com/get-product-demo/?category=Digital+Adoption+Platforms&product%5Fname=WalkMe&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F68e4bdc24afcc8110cfbcbec24f12770-f66af24e4c1232db410fc822c22b20c0%2Fresources%2Fnormal%2Flogo.png%3F1735760032) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Digital+Adoption+Platforms&product%5Fname=WalkMe&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F68e4bdc24afcc8110cfbcbec24f12770-f66af24e4c1232db410fc822c22b20c0%2Fresources%2Fnormal%2Flogo.png%3F1735760032&price=2) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Digital+Adoption+Platforms&product%5Fname=WalkMe&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F68e4bdc24afcc8110cfbcbec24f12770-f66af24e4c1232db410fc822c22b20c0%2Fresources%2Fnormal%2Flogo.png%3F1735760032&price=2) 

[Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Digital+Adoption+Platforms&product%5Fname=UserGuiding&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F6f467e9654331d7ad85ed630906ac10b-779b7513263ef185b6d094af290ef540%2Fresources%2Fnormal%2Flogo.png%3F1736360565) [Demo](https://pmo.selecthub.com/get-product-demo/?category=Digital+Adoption+Platforms&product%5Fname=UserGuiding&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F6f467e9654331d7ad85ed630906ac10b-779b7513263ef185b6d094af290ef540%2Fresources%2Fnormal%2Flogo.png%3F1736360565) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Digital+Adoption+Platforms&product%5Fname=UserGuiding&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F6f467e9654331d7ad85ed630906ac10b-779b7513263ef185b6d094af290ef540%2Fresources%2Fnormal%2Flogo.png%3F1736360565&price=2) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Digital+Adoption+Platforms&product%5Fname=UserGuiding&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F6f467e9654331d7ad85ed630906ac10b-779b7513263ef185b6d094af290ef540%2Fresources%2Fnormal%2Flogo.png%3F1736360565&price=2) 

###  Products Insights

 Product Ranking 

## #1

 among all   
 Digital Adoption Platforms

## #6

 among all   
 Digital Adoption Platforms

[Find out who the leaders are](https://pmo.selecthub.com/request-custom-scorecard?post%5Ftype=auto%5Fvs%5Farticle&category%5Fslug=digital-adoption-platforms&product%5Fslug=walkme&category=Digital+Adoption+Platforms) 

 Price Starts From

 Custom Quote 

 i

[ Free Trial is available →](https://pmo.selecthub.com/free-trial/?product%5Fname=WalkMe&category=Digital Adoption Platforms&product%5Flogo=https://d3uimxdj41cg3o.cloudfront.net/products/68e4bdc24afcc8110cfbcbec24f12770-f66af24e4c1232db410fc822c22b20c0/resources/normal/logo.png?1735760032) 

$99 Monthly, Quote-Based 

[ Free Trial is available →](https://pmo.selecthub.com/free-trial/?product%5Fname=UserGuiding&category=Digital Adoption Platforms&product%5Flogo=https://d3uimxdj41cg3o.cloudfront.net/products/6f467e9654331d7ad85ed630906ac10b-779b7513263ef185b6d094af290ef540/resources/normal/logo.png?1736360565) 

 Pros

 What we like about WalkMe and UserGuiding:

* Smart Walk-Thrus and SmartTips guide users through complex tasks inside the app.
* Strong fit for enterprise rollouts with segmentation, automation, and integrations across big tech stacks.
* Customizable flows let you match onboarding and support content to your brand and user roles.

* No-code builder lets non-technical team members create guides and onboarding flows on their own.
* Users call out competitive pricing that works for smaller teams and startups.
* Personalized onboarding flows adapt the experience to specific user roles and needs.

 Cons

 What we dislike about WalkMe and UserGuiding:

* Users find the wide feature set hard to master, which stretches the implementation timeline.
* Some users struggle to quantify ROI and show value to internal stakeholders.
* Analytics and bot tools feel less intuitive than what some competitors offer.

* Initial setup takes longer than expected, especially for solo admins wearing multiple hats.
* Built-in analytics feel light, and users often lean on outside tools for deeper insight.
* Guide builder lacks advanced conditional logic, which limits more complex walkthrough designs.

###  Our Review

**Bottom line:** WalkMe and UserGuiding both help you guide users through software, but they aim at different buyers. WalkMe fits large enterprises running complex digital transformation work. UserGuiding fits startups and small-to-medium teams that want a no-code tool without a heavy lift.

WalkMe leans into depth. You get Smart Walk-Thrus, SmartTips, segmentation, automation, and integrations across enterprise apps. Our analysis points to strong onboarding and user education for teams managing many tools and roles at once.

UserGuiding leans into speed and ease. The no-code builder lets product or marketing folks ship interactive guides without engineering help. Users like how fast they can stand up walkthroughs, tooltips, and onboarding checklists tied to their brand.

Pricing isn't published for either product. WalkMe runs on a per-user, monthly, quote-based model, and UserGuiding uses a monthly, quote-based model. You'll need to contact each vendor for a quote tied to your user count and feature needs.

Analytics is where the split shows up. WalkMe gives you reporting built for enterprise rollouts, though some users find it less intuitive than competing dashboards. UserGuiding offers a simpler analytics view and integrates with tools like Google Analytics when you want more depth.

Pick WalkMe if you run a large, multi-app environment and need segmentation, automation, and detailed user education at scale. Pick UserGuiding if you're a smaller team that values quick setup, a no-code approach, and a friendlier learning curve over enterprise-grade depth.

###  User Sentiment Summary

 WalkMe has a user sentiment rating of 88 based on 58 reviews. UserGuiding has a user sentiment rating of 94 based on 100 reviews. 

![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) 58 reviews 

![Excellent User Sentiment](https://www.selecthub.com/display/images/scores/excellent.svg) 100 reviews 

 Synopsis

 Evaluating all review platforms, our market analysts have compiled the following user sentiment data.

 88%

of users recommend this product

 WalkMe has a 'great' User Satisfaction Rating of 88% when considering 58 user reviews from 1 recognized software review sites.

 94%

of users recommend this product

 UserGuiding has a 'excellent' User Satisfaction Rating of 94% when considering 100 user reviews from 2 recognized software review sites.

 User Review Scores

**Software Advice, Inc** 

**4.4** (58) 

**4.66** (50) 

**Capterra Inc** 

n/a 

**4.7** (50) 

###  Awards

SelectHub awards earned by these products based on a comprehensive analysis by our research analysts.

No awards.

 UserGuiding stands above the rest by achieving an ‘Excellent’ rating as a User Favorite. 

![User Favorite Award]()

###  Product Assistance

 Training Resources

Documentation

In Person

Live Online

Videos

Webinars

Documentation

In Person

Live Online

Videos

Webinars

 Support

Email

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

Email

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

###  Product Basics

 Company Size 

 i

Small

Medium

Large

Small

Medium

Large

 Platforms Supported

Windows

Mac

Linux

Android

Chromebook

Windows

Mac

Linux

Android

Chromebook

 Deployment Supported

Cloud

On-Premise

Mobile

Cloud

On-Premise

Mobile

 Comparison of Top Alternatives

[ WalkMe Alternatives](https://www.selecthub.com/digital-adoption-platforms/walkme/alternatives/) 

[ UserGuiding Alternatives](https://www.selecthub.com/digital-adoption-platforms/userguiding/alternatives/) 

###  Screenshots

![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() 

![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() 

###  Key Features

* **Walk-Thrus and SmartTips** – Interactive on-screen guides and contextual tooltips lead users step by step through tasks inside the application.
* **Segmentation** – Target specific user groups with tailored content so different roles see guidance that fits their work.
* **Analytics** – Collects data on user behavior and engagement with digital tools, though some users find the dashboards less intuitive than competing options.
* **Automation** – Handles repetitive in-app tasks so users can focus on higher-value work.
* **Resource Center** – Centralized hub that gives users one place to access guides, support content, and announcements.

* **Interactive walkthroughs** – Step-by-step guides built with a no-code editor, so non-technical team members can create flows without engineering help.
* **User segmentation** – Show personalized guides and messages based on user behavior and role, with a lighter setup than enterprise-tier tools.
* **Analytics dashboard** – Tracks guide engagement and effectiveness, and connects with tools like Google Analytics when you want deeper data.
* **Onboarding checklists** – Help users work through the steps they need to complete during signup and product setup.
* **Customizable templates** – Pre-built designs let you launch branded guides quickly without starting from a blank canvas.

###  Top Alternatives in Digital Adoption Platforms 

[  Appcues ](https://www.selecthub.com/p/digital-adoption-platforms/appcues/) [  AppLearn ](https://www.selecthub.com/p/digital-adoption-platforms/applearn/) [  Apty ](https://www.selecthub.com/p/digital-adoption-platforms/apty/) [  Inline Manual ](https://www.selecthub.com/p/digital-adoption-platforms/inline-manual/) [  MyGuide ](https://www.selecthub.com/p/digital-adoption-platforms/myguide/) [  Newired ](https://www.selecthub.com/p/digital-adoption-platforms/newired/) [  OnScreen ](https://www.selecthub.com/p/digital-adoption-platforms/onscreen/) [  Shortways ](https://www.selecthub.com/p/digital-adoption-platforms/shortways/) [  Toonimo ](https://www.selecthub.com/p/digital-adoption-platforms/toonimo/) [  UserGuiding ](https://www.selecthub.com/p/digital-adoption-platforms/userguiding/) 

###  Related Categories

 WalkMe and UserGuiding can also be found with other leading products in these categories:

[ Customer Experience Software ](https://www.selecthub.com/c/customer-experience-software/) 

 Show more 

[ Customer Experience Software ](https://www.selecthub.com/c/customer-experience-software/) 

[ Customer Success Software ](https://www.selecthub.com/c/customer-success-software/) 

 Show more 

###  Head-to-Head Comparison

![WalkMe Software Tool]() 

![Appcues Software Tool]() 

[WalkMe VS Appcues](https://www.selecthub.com/digital-adoption-platforms/walkme-vs-appcues/) 

![WalkMe Software Tool]() 

![AppLearn Software Tool]() 

[WalkMe VS AppLearn](https://www.selecthub.com/digital-adoption-platforms/walkme-vs-applearn/) 

![WalkMe Software Tool]() 

![MyGuide Software Tool]() 

[WalkMe VS MyGuide](https://www.selecthub.com/digital-adoption-platforms/walkme-vs-myguide/) 

![WalkMe Software Tool]() 

![Newired Software Tool]() 

[WalkMe VS Newired](https://www.selecthub.com/digital-adoption-platforms/walkme-vs-newired/) 

![WalkMe Software Tool]() 

![OnScreen Software Tool]() 

[WalkMe VS OnScreen](https://www.selecthub.com/digital-adoption-platforms/walkme-vs-onscreen/) 

![WalkMe Software Tool]() 

![Shortways Software Tool]() 

[WalkMe VS Shortways](https://www.selecthub.com/digital-adoption-platforms/walkme-vs-shortways/) 

![WalkMe Software Tool]() 

![Toonimo Software Tool]() 

[WalkMe VS Toonimo](https://www.selecthub.com/digital-adoption-platforms/walkme-vs-toonimo/) 

![WalkMe Software Tool]() 

![UserGuiding Software Tool]() 

[WalkMe VS UserGuiding](https://www.selecthub.com/digital-adoption-platforms/walkme-vs-userguiding/) 

![WalkMe Software Tool]() 

![Userlane Software Tool]() 

[WalkMe VS Userlane](https://www.selecthub.com/digital-adoption-platforms/walkme-vs-userlane/) 

**About SelectHub (and our data)** 

We’re the employee-owned Austin-based startup democratizing software data so you can make your decisions in an influence-free zone. Our market data is crowdsourced from our user-base of 100,000+ companies.

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

![SelectHub Products Reporting and Analytics]() 

![SelectHub Products Cost and Pricing Guide]() 

**Tier 1:**  
 Fully/moderately supported out-of-the-box allowing for quick and easy deployment.  
Fully or moderately supported out-of-the-box with industry-leading capabilities and is immediately available after installation without needing any add-ons, integrations, or custom development. 

**Tier 2:**  
 Supported with workarounds or add-ons that may require additional costs.  
Not directly available in the software, but can be accomplished using other built-in features, workarounds, or add-ons/products from the vendor with or without any additional cost. 

**Tier 3:**  
 Requires partner integrations or custom development that is often at an additional cost.  
Requires additional integrations, plugins, marketplace applications from a third-party vendor, or custom development using the APIs, libraries, extensions, and development framework supported by the software, with or without any additional cost. 

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