Based on the latest available data we've collected, the following solutions are the top enterprise feedback management software: Why Trust SelectHub We focus on providing you with accurate and transparent data so you can make clear, confident decisions about which product will best meet your needs. Our analyst scores are based on our evaluation of products across 100+ features. See the full methodology below for what we scored and how we weighted it. We also offer an analyst-led evaluation program that vendors can purchase to receive direct analyst collaboration, a comprehensive product audit, and request for information (RFI) validation. The program doesn't allow vendors to pay for a specific score, though verification informs final placement. Full details on how verification affects rankings are in the methodology. Product User Sentiment i The percentage of users who would recommend this product based on user reviews collected from popular reviews sites. Company Size Start Price Free Trial 1\. [ Canny ](#product-canny) #### 92% Excellent Small companies $150 Monthly 2\. [ Delighted ](#product-delighted) #### 95% Excellent Any company size $17 Monthly, Freemium 3\. [ Alida ](#product-alida) #### 100% Excellent Medium & large companies Custom Quote i Alida doesn't have a fixed starting price. For pricing details, you'll need to request a custom quote. Factors that can influence final pricing for Enterprise Feedback Management Software typically include number of users, chosen modules or features, level of support, services like implementation, and add-ons. 4\. [ XM Discover ](#product-xm-discover) #### 84% Great Any company size Custom Quote i XM Discover doesn't have a fixed starting price. For pricing details, you'll need to request a custom quote. Factors that can influence final pricing for Enterprise Feedback Management Software typically include number of users, chosen modules or features, level of support, services like implementation, and add-ons. 5\. [ Tracx ](#product-tracx) #### 74% Good Any company size Custom Quote i Tracx doesn't have a fixed starting price. For pricing details, you'll need to request a custom quote. Factors that can influence final pricing for Enterprise Feedback Management Software typically include number of users, chosen modules or features, level of support, services like implementation, and add-ons. 6\. [ Alchemer Mobile ](#product-alchemer-mobile) #### 88% Great Any company size $55 Per User, Monthly 7\. [ Survicate ](#product-survicate) #### 93% Excellent Any company size $53 Monthly, Freemium 8\. [ HappyOrNot ](#product-happyornot) #### 100% Excellent Any company size Custom Quote i HappyOrNot doesn't have a fixed starting price. For pricing details, you'll need to request a custom quote. Factors that can influence final pricing for Enterprise Feedback Management Software typically include number of users, chosen modules or features, level of support, services like implementation, and add-ons. 9\. [ SmileBack ](#product-smileback) #### 98% Excellent Any company size $105 Monthly 10\. [ Chattermill ](#product-chattermill) #### 82% Great Any company size Custom Quote i Chattermill doesn't have a fixed starting price. For pricing details, you'll need to request a custom quote. Factors that can influence final pricing for Enterprise Feedback Management Software typically include number of users, chosen modules or features, level of support, services like implementation, and add-ons. [See All Enterprise Feedback Management Software ](#view-products) #### Methodology: How We Score Products For our analysis of enterprise feedback management software, our research and content teams gather information from multiple sources including user reviews from leading reviews sites, the vendor website, and supplemental vendor materials such as help articles, case studies, spec sheets, and product videos on YouTube. This multi-source approach helps eliminate bias and gives you the full picture of what to expect from each product. [ ](https://www.selecthub.com/p/enterprise-feedback-management-software/canny/) [Canny](https://www.selecthub.com/p/enterprise-feedback-management-software/canny/) [View Product Details ](https://www.selecthub.com/p/enterprise-feedback-management-software/canny/) User Sentiment: 92% of users recommend this product i Based on user reviews collected from popular reviews sites. Start Price: [ $150Monthly ](https://pmo.selecthub.com/get-product-pricing/?category=Enterprise+Feedback+Management+Software&product%5Fname=Canny&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fenterprise-feedback-management-software%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F256bf8e6923a52fda8ddf7dc050a1148-d1886a2bf356b4d3dbeb1e29ac65bfac%2Fresources%2Fnormal%2Flogo.png%3F1693318676&price=3) Free Trial: Yes ([Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=Canny&category=Enterprise+Feedback+Management+Software&product%5Flogo=https://cdn.selecthub.com/products/256bf8e6923a52fda8ddf7dc050a1148-d1886a2bf356b4d3dbeb1e29ac65bfac/resources/normal/logo.png?1693318676)) Good For: Small companies * Pros & Cons * Review * Key Features * Media * **Customer Feedback Hub:** Centralizes all customer feedback from various channels, providing a comprehensive view of customer sentiment and requests. * **Feedback Prioritization:** Enables users to prioritize feedback based on customer demand, impact, and alignment with business objectives. * **Roadmap Planning:** Integrates with product roadmap tools to help teams plan and track feature development based on customer feedback. * **Customer Engagement:** Provides channels for customers to engage with the product team, share ideas, and track the progress of their feedback. * **Analytics and Reporting:** Offers robust analytics and reporting capabilities to measure the impact of customer feedback on product development and customer satisfaction. * **Lack of Customization:** Canny's user interface is inflexible, making it challenging to tailor the software to specific team needs and branding guidelines. * **Limited Reporting Capabilities:** Canny's reporting features are basic, providing limited insights into customer feedback and product roadmap progress. * **Slow Response Times:** Users have reported experiencing delays in Canny's response time, affecting their ability to efficiently manage customer feedback. * **Lack of Integrations:** Canny's limited integrations with other tools make it difficult to connect with existing workflows and software. * **Pricing Concerns:** Some users have expressed concerns about Canny's pricing model, finding it expensive for the value provided. [ Read Full Review](https://www.selecthub.com/p/enterprise-feedback-management-software/canny/) [Visit Site](https://canny.io/) [ ![Saumya Anand](https://www.selecthub.com/wp-content/uploads/2021/11/Saumya-Anand-96x96.jpg) Written By Saumya Anand, Technical Content Writer ](https://www.selecthub.com/author/saumya-anand/) Canny has received high marks from users over the last year, with an average rating of 4.5 out of 5 stars. It is praised for its intuitive interface, powerful features, and excellent customer support. One of Canny's key strengths is its ability to collect and organize customer feedback, making it easy for teams to identify and prioritize issues. Its roadmap feature is also highly valued, as it allows teams to plan and track their progress on customer-driven initiatives. Canny compares favorably to similar products in several ways. First, its focus on customer feedback sets it apart from other tools that prioritize internal communication. Second, its powerful analytics and reporting capabilities give teams deep insights into customer sentiment and behavior. Third, Canny's roadmap feature is unique in its ability to link customer feedback directly to product development, ensuring that customer needs are met. These differentiating factors are important because they enable teams to build products and services that are truly customer-centric. By understanding customer needs and feedback, teams can make better decisions and deliver a better customer experience. Canny is most suited for companies that are committed to customer-centricity and want to improve their product development process. Its powerful features and ease of use make it an ideal tool for teams of all sizes. [ Read Full Review](https://www.selecthub.com/p/enterprise-feedback-management-software/canny/) [Visit Site](https://canny.io/) * **Feedback Management:** Collect customer feedback from multiple sources in a centralized place. Create a uniform data gathering process across the entire team. * **Comments:** Ensure important reviews stay on top. Enhance readability by formatting posts. * **Customization:** Incorporate brand logo, colors and prompts. * **Board:** Gather insights privately and publicly through a feedback board. Limit access to boards by selecting privacy settings. Add custom fields like company type and monthly expenditure. * **Profiles:** Tie feedback with existing accounts and automatically categorize similar requests. See votes from customers on their profiles. * **Comments:** Ensure important reviews stay on top. Enhance readability by formatting posts. * **Customization:** Incorporate brand logo, colors and prompts. * **Board:** Gather insights privately and publicly through a feedback board. Limit access to boards by selecting privacy settings. Add custom fields like company type and monthly expenditure. * **Profiles:** Tie feedback with existing accounts and automatically categorize similar requests. See votes from customers on their profiles. [ Read Full Review](https://www.selecthub.com/p/enterprise-feedback-management-software/canny/) [Visit Site](https://canny.io/) ![Screenshots]()![Screenshots]()![Screenshots]() [ Read Full Review](https://www.selecthub.com/p/enterprise-feedback-management-software/canny/) [Visit Site](https://canny.io/) [ ](https://www.selecthub.com/p/enterprise-feedback-management-software/delighted/) [Delighted](https://www.selecthub.com/p/enterprise-feedback-management-software/delighted/) [View Product Details ](https://www.selecthub.com/p/enterprise-feedback-management-software/delighted/) User Sentiment: 95% of users recommend this product i Based on user reviews collected from popular reviews sites. Start Price: [ $17Monthly, Freemium ](https://pmo.selecthub.com/get-product-pricing/?category=Enterprise+Feedback+Management+Software&product%5Fname=Delighted&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fenterprise-feedback-management-software%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fa9fb9e6ef40426e9add520623d521ab8-ee28f9fa5f0c52941ca423da8fcd7fae%2Fresources%2Fnormal%2Flogo.png%3F1735631352&price=2) Free Trial: Yes ([Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=Delighted&category=Enterprise+Feedback+Management+Software&product%5Flogo=https://cdn.selecthub.com/products/a9fb9e6ef40426e9add520623d521ab8-ee28f9fa5f0c52941ca423da8fcd7fae/resources/normal/logo.png?1735631352)) Good For: Any company size * Pros & Cons * Review * Key Features * Media * **Easy to Use:** User reviews consistently highlight Delighted's user-friendly interface, making it simple for businesses to set up and conduct surveys, even without prior experience. * **Multiple Survey Options:** Delighted supports various survey types, including NPS, CSAT, and CES, providing flexibility to gather diverse customer feedback. * **Seamless Integrations:** The platform's ability to integrate with tools like Zapier streamlines workflows by connecting customer data with other business applications. * **Multi-Channel Distribution:** Delighted enables reaching customers through various channels such as email, web, and mobile apps, maximizing response rates. * **Limited Customization:** While Delighted offers branding and logic options, user reviews suggest that more flexibility in customization could be beneficial. [ Read Full Review](https://www.selecthub.com/p/enterprise-feedback-management-software/delighted/) [Visit Site](https://delighted.com/) [ ![Saumya Anand](https://www.selecthub.com/wp-content/uploads/2021/11/Saumya-Anand-96x96.jpg) Written By Saumya Anand, Technical Content Writer ](https://www.selecthub.com/author/saumya-anand/) Are you delighted with your customer experience management software, or are you just saying that? Delighted, the CX platform, has garnered largely positive reviews from users over the past year, particularly for its user-friendly interface and focus on simplicity. Users rave about its intuitive design, especially for NPS surveys, making it a breeze to create and send surveys even for those new to the CX game. They also appreciate the robust reporting dashboard, which provides a clear, real-time snapshot of customer sentiment. However, no software is without its hiccups. Some users have pointed out occasional issues with data cleanliness, which could potentially skew analysis. Additionally, the absence of a dedicated mobile app makes it less convenient for users who are constantly on the go. Think of it like a well-maintained car - it's reliable for the daily commute but might need a little extra care to handle off-road adventures. Delighted shines brightest for small to mid-sized businesses or teams dipping their toes into the CX waters. Its straightforward approach to gathering and analyzing feedback, coupled with its user-friendly design, makes it a great starting point for businesses looking to gain basic but valuable insights into their customer's experiences. It's like a trusty bicycle - easy to handle, reliable for short trips, and a great way to get a feel for the terrain before investing in a more complex vehicle. [ Read Full Review](https://www.selecthub.com/p/enterprise-feedback-management-software/delighted/) [Visit Site](https://delighted.com/) * **Surveys:** Create and send mobile- and web-optimized surveys. Track various metrics through Net Promoter Score, Customer Satisfaction, Customer Effort Score, 5-star, smileys, thumbs and eNPS. * **Email Surveys:** Collect feedback by delivering surveys that customers can respond to directly via email. Provides email throttling to prevent survey fatigue. * **Web Surveys:** Receive customer insights directly through websites. Combine it with email, link and SMS survey methods. * **SMS Surveys:** Get quick feedback by sending surveys via text message. Use autopilot to share surveys automatically. * **Link Surveys:** Share survey links across multiple channels like email, chat, social media and QR code. * **Customizations:** Create brand-specific surveys by adding logos and colors. Add introductory messages, customized questions, visualizations and thank you messages. Provides multi-language support and custom DNS configuration. * **Email Surveys:** Collect feedback by delivering surveys that customers can respond to directly via email. Provides email throttling to prevent survey fatigue. * **Web Surveys:** Receive customer insights directly through websites. Combine it with email, link and SMS survey methods. * **SMS Surveys:** Get quick feedback by sending surveys via text message. Use autopilot to share surveys automatically. * **Link Surveys:** Share survey links across multiple channels like email, chat, social media and QR code. [ Read Full Review](https://www.selecthub.com/p/enterprise-feedback-management-software/delighted/) [Visit Site](https://delighted.com/) ![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() [ Read Full Review](https://www.selecthub.com/p/enterprise-feedback-management-software/delighted/) [Visit Site](https://delighted.com/) [ ](https://www.selecthub.com/p/enterprise-feedback-management-software/alida/) [Alida](https://www.selecthub.com/p/enterprise-feedback-management-software/alida/) [View Product Details ](https://www.selecthub.com/p/enterprise-feedback-management-software/alida/) User Sentiment: 100% of users recommend this product i Based on user reviews collected from popular reviews sites. Start Price: [ Custom Quote i Alida doesn't have a fixed starting price. For pricing details, you'll need to request a custom quote. Factors that can influence final pricing for Enterprise Feedback Management Software typically include number of users, chosen modules or features, level of support, services like implementation, and add-ons. ](https://pmo.selecthub.com/get-product-pricing/?category=Enterprise+Feedback+Management+Software&product%5Fname=Alida&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fenterprise-feedback-management-software%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F2711ab32f69d23c546d5411382c724a6-53e670a8b0bfb5e2e3ca3b912b8bc5a6%2Fresources%2Fnormal%2Flogo.png%3F1693319175&price=3) Free Trial: No Good For: Medium & large companies * Pros & Cons * Review * Key Features * Media * **Customization:** Alida's dashboards are highly customizable, allowing users to tailor their view with features like drag-and-drop functionality and personalized widgets to display the most relevant information. * **Integrations:** The platform seamlessly integrates with various business tools, such as Salesforce and Marketo, enabling users to centralize customer data and streamline workflows. * **Usability:** Alida prioritizes user-friendliness with an intuitive interface and clear navigation, making it accessible for users of all technical skill levels. * **Support:** Users consistently praise Alida's customer support team for their responsiveness, helpfulness, and expertise in resolving issues and providing guidance. * **Steep Learning Curve:** Alida's interface can be overwhelming for new users due to its extensive features and functionalities. The platform's complexity may require significant time investment to learn and navigate effectively. * **Customization Challenges:** While Alida offers customization options, they can be intricate and demand technical expertise. Users might encounter difficulties tailoring the platform to their specific needs without assistance from Alida's support or professional services. * **Reporting Limitations:** Generating specific or customized reports can be cumbersome. Users may find it challenging to extract the exact data insights they require without relying on pre-built reporting templates or seeking additional support. [ Read Full Review](https://www.selecthub.com/p/enterprise-feedback-management-software/alida/) [Visit Site](https://www.alida.com/) [ ![Saumya Anand](https://www.selecthub.com/wp-content/uploads/2021/11/Saumya-Anand-96x96.jpg) Written By Saumya Anand, Technical Content Writer ](https://www.selecthub.com/author/saumya-anand/) Over the past year, Alida has carved out a distinctive niche in the customer experience management software arena, as evidenced by user reviews. Users have lauded Alida for its robust, intuitive platform that excels in gathering and analyzing customer feedback across various channels. This strength is particularly highlighted when compared to some competitors that may offer narrower feedback mechanisms. Alida's comprehensive dashboard and analytics tools are frequently mentioned as key differentiators, enabling businesses to derive actionable insights from customer data more efficiently. However, some users have pointed out that the learning curve can be steep for newcomers, which contrasts with more user-friendly interfaces offered by some other products in the market. Another aspect where Alida stands out is its customization capabilities, allowing businesses to tailor the platform to their specific needs. This flexibility is crucial for companies in niche markets or those with unique customer engagement strategies, and it's an area where generic solutions often fall short. Despite these strengths, a few users have noted that Alida's pricing can be on the higher side, which might deter smaller businesses or startups with limited budgets. Yet, the consensus suggests that the investment is justified by the value Alida delivers in terms of deep customer insights and the potential for driving business growth. Given its features and capabilities, Alida is most suited for medium to large enterprises that prioritize a deep understanding of their customer base and are willing to invest in a comprehensive solution. Its advanced analytics and customization options make it particularly appealing for businesses looking to go beyond surface-level customer feedback, aiming instead for a nuanced, actionable understanding of their market. Companies in sectors where customer experience is a key differentiator, such as retail, hospitality, and services, will find Alida an invaluable tool in their arsenal. [ Read Full Review](https://www.selecthub.com/p/enterprise-feedback-management-software/alida/) [Visit Site](https://www.alida.com/) * **Automated Actions:** Automate feedback collection based on customer transactions or events. Close the loop by creating and managing cases and alerting relevant representatives regarding further actions. Trigger automated actions according to keywords in reviews and surveys via a configurable custom rule engine. * **Case Management Dashboard:** Gain visibility into performance metrics through real-time, dynamic and customizable dashboards. Display configured rules, triggered actions and case status. View review activities, average ratings, sentiment scores and direct review links. [ Read Full Review](https://www.selecthub.com/p/enterprise-feedback-management-software/alida/) [Visit Site](https://www.alida.com/) ![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() [ Read Full Review](https://www.selecthub.com/p/enterprise-feedback-management-software/alida/) [Visit Site](https://www.alida.com/) [ ](https://www.selecthub.com/p/enterprise-feedback-management-software/xm-discover/) [XM Discover](https://www.selecthub.com/p/enterprise-feedback-management-software/xm-discover/) [View Product Details ](https://www.selecthub.com/p/enterprise-feedback-management-software/xm-discover/) User Sentiment: 84% of users recommend this product i Based on user reviews collected from popular reviews sites. Start Price: [ Custom Quote i XM Discover doesn't have a fixed starting price. For pricing details, you'll need to request a custom quote. Factors that can influence final pricing for Enterprise Feedback Management Software typically include number of users, chosen modules or features, level of support, services like implementation, and add-ons. ](https://pmo.selecthub.com/get-product-pricing/?category=Enterprise+Feedback+Management+Software&product%5Fname=XM%2BDiscover&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fenterprise-feedback-management-software%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Ff81398ac7249eab440df0219892f3dd5-573442f9c9def7f4c7fb2e0fa2c5f8c1%2Fresources%2Fnormal%2Flogo.png%3F1735635496&price=3) Free Trial: No Good For: Any company size * Pros & Cons * Review * Key Features * Media * **Omnichannel Feedback Aggregation:** XM Discover unifies customer feedback from various communication channels, including surveys, social media, online reviews, and support interactions, providing a centralized view of customer sentiment. * **Actionable Insights:** The platform's robust analytics engine, powered by natural language processing and machine learning, identifies patterns and trends in customer feedback, enabling businesses to understand the root causes of customer issues. * **Proactive Customer Experience Management:** By surfacing insights from customer conversations, XM Discover helps businesses anticipate customer needs and proactively address potential issues before they escalate. * **Pricing:** User reviews indicate that Qualtrics XM Discover can be expensive, potentially impacting its suitability for businesses with budget constraints. * **Advanced Research Features:** Some user reviews suggest that certain features, such as the server builder, could benefit from improvements to better support advanced research tasks. [ Read Full Review](https://www.selecthub.com/p/enterprise-feedback-management-software/xm-discover/) [Visit Site](https://www.clarabridge.com/) [ ![Saumya Anand](https://www.selecthub.com/wp-content/uploads/2021/11/Saumya-Anand-96x96.jpg) Written By Saumya Anand, Technical Content Writer ](https://www.selecthub.com/author/saumya-anand/) Is XM Discover truly a revelation in customer experience, or does it leave users feeling a bit lost? Qualtrics XM Discover is a robust customer experience management platform that excels at transforming contact centers into customer experience hubs. Its strength lies in its ability to unify data from various communication channels, including social media, phone calls, and emails, providing a holistic view of customer interactions. For instance, users praise its effectiveness in social media management, where it helps track brand sentiment and respond to customer queries in real-time. This is particularly important in today's digitally-driven world, where social media plays a significant role in shaping brand perception. However, while XM Discover shines in its comprehensive features, some users find its pricing structure to be a significant barrier, particularly for smaller businesses or those with limited budgets. Additionally, there are calls for improvements to the platform's server builder, suggesting that it may not be as intuitive or user-friendly as it could be, especially for more complex research tasks. Overall, Qualtrics XM Discover is best suited for medium to large businesses with the financial resources to invest in a premium customer experience management solution. Its robust features, particularly in social media management and analytics, make it a powerful tool for organizations looking to enhance brand engagement and improve customer loyalty. However, businesses with limited budgets or those seeking a more intuitive platform may need to consider alternative options. [ Read Full Review](https://www.selecthub.com/p/enterprise-feedback-management-software/xm-discover/) [Visit Site](https://www.clarabridge.com/) * **Analytics:** Measure sentiment, root cause, effort and emotions through AI-based analytical modules. Gain comprehensive Voice of the Customer (VoC) from multiple sources like emails, calls, transcripts, chats, ratings, social media and surveys. Monitor crucial metrics in real time. * **Customer Effort:** Derive keywords from feedback to measure customer effort. * **Sentiment Analysis:** Capture contextual nuance with the 11-point sentiment scale. Analyze emotions through AI-based semantic analysis. Identify different intents like praise, churn and requests. * **Customer Effort:** Derive keywords from feedback to measure customer effort. * **Sentiment Analysis:** Capture contextual nuance with the 11-point sentiment scale. Analyze emotions through AI-based semantic analysis. Identify different intents like praise, churn and requests. * **Segmentation:** Categorize group text data into industry and organization-specific models. * **Digital Engagement:** Connect with customers on digital channels like Instagram, Twitter, Facebook, Whatsapp, WeChat, emails, blogs and more. * **Centralized Inbox:** View messages, access conversational history and respond to customers through their preferred channel in real time. Resolve issues quickly through pre-canned responses, publishing guides and crisis plans. * **SLA Monitoring:** Use the watchdog module to receive information on clients’ waiting times. Optimize resolution and reopen rates and average handling time. * **Routing:** Automatically spot topics in conversations and route them to the ideal agent. [ Read Full Review](https://www.selecthub.com/p/enterprise-feedback-management-software/xm-discover/) [Visit Site](https://www.clarabridge.com/) ![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() [ Read Full Review](https://www.selecthub.com/p/enterprise-feedback-management-software/xm-discover/) [Visit Site](https://www.clarabridge.com/) [ ](https://www.selecthub.com/p/enterprise-feedback-management-software/tracx/) [Tracx](https://www.selecthub.com/p/enterprise-feedback-management-software/tracx/) [View Product Details ](https://www.selecthub.com/p/enterprise-feedback-management-software/tracx/) User Sentiment: 74% of users recommend this product i Based on user reviews collected from popular reviews sites. Start Price: [ Custom Quote i Tracx doesn't have a fixed starting price. For pricing details, you'll need to request a custom quote. Factors that can influence final pricing for Enterprise Feedback Management Software typically include number of users, chosen modules or features, level of support, services like implementation, and add-ons. ](https://pmo.selecthub.com/get-product-pricing/?category=Enterprise+Feedback+Management+Software&product%5Fname=Tracx&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fenterprise-feedback-management-software%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fc3daba8ba04565423e12eb8cb6237b46-050be48504400bc97c683dc35fd6d5be%2Fresources%2Fnormal%2Flogo.png%3F1740683988&price=2) Free Trial: Yes ([Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=Tracx&category=Enterprise+Feedback+Management+Software&product%5Flogo=https://cdn.selecthub.com/products/c3daba8ba04565423e12eb8cb6237b46-050be48504400bc97c683dc35fd6d5be/resources/normal/logo.png?1740683988)) Good For: Any company size * Pros & Cons * Review * Key Features * Media * **Easy to Use:** User reviews consistently praise Tracx for its user-friendly interface and intuitive design, making it easy to navigate and utilize for managing customer feedback. * **Actionable Insights:** Tracx excels at providing valuable insights from customer feedback, particularly in the area of social listening, which is highly beneficial for campaign management and understanding customer sentiment. * **Social Media Management:** The platform is lauded for its effectiveness in social media management, allowing businesses to monitor and respond to customer feedback across various social channels. * **Slow Data Retrieval:** Tracx can be slow to pull in data, which may hinder real-time decision-making, according to user reviews. * **Limited Mobile App Functionality:** The mobile app's functionality is not on par with the web version, potentially limiting user experience and convenience on the go. [ Read Full Review](https://www.selecthub.com/p/enterprise-feedback-management-software/tracx/) [Visit Site](https://www.tracx.com/) Is Tracx really the cat's meow when it comes to managing feedback, or does it leave users feeling like they're stuck in a rut? User reviews from the past year paint a somewhat mixed picture of Tracx. While many appreciate its user-friendly interface, which allows for easy navigation of customer requirements and feedback, some have pointed out drawbacks. For instance, some users have reported that Tracx can be slow to pull in data and is not "real time," with some social media sources taking longer to appear, potentially due to API limitations on the social networks' end. A key strength highlighted by users is Tracx's effectiveness in managing multiple brands and campaigns, a crucial aspect for businesses juggling a diverse portfolio. However, this advantage comes with a caveat: there is a learning curve involved. This means that while Tracx offers powerful features, users may need to invest time and effort to fully utilize its capabilities. Overall, Tracx seems best suited for businesses, particularly those in small industries or enterprises, that require a user-friendly platform to manage social media and feedback effectively, and are willing to dedicate time to learn the ropes. [ Read Full Review](https://www.selecthub.com/p/enterprise-feedback-management-software/tracx/) [Visit Site](https://www.tracx.com/) * **Advanced Sentiment Analysis:** Tracx employs sophisticated algorithms to accurately gauge customer sentiment from feedback, providing nuanced insights into customer emotions. * **Multi-Channel Feedback Collection:** The platform supports gathering feedback from various channels such as social media, email, and web surveys, ensuring comprehensive data collection. * **Real-Time Analytics Dashboard:** Users can access an intuitive dashboard that updates in real-time, allowing for immediate analysis and decision-making based on current data. * **Customizable Survey Design:** Tracx offers flexible survey design options, enabling users to tailor questions and formats to suit specific business needs and objectives. * **Automated Reporting:** The software generates detailed reports automatically, saving time and ensuring that stakeholders receive consistent updates on feedback trends. [ Read Full Review](https://www.selecthub.com/p/enterprise-feedback-management-software/tracx/) [Visit Site](https://www.tracx.com/) ![Screenshots]()![Screenshots]()![Screenshots]() [ Read Full Review](https://www.selecthub.com/p/enterprise-feedback-management-software/tracx/) [Visit Site](https://www.tracx.com/) [ ](https://www.selecthub.com/p/enterprise-feedback-management-software/alchemer-mobile/) [Alchemer Mobile](https://www.selecthub.com/p/enterprise-feedback-management-software/alchemer-mobile/) [View Product Details ](https://www.selecthub.com/p/enterprise-feedback-management-software/alchemer-mobile/) User Sentiment: 88% of users recommend this product i Based on user reviews collected from popular reviews sites. Start Price: [ $55Per User, Monthly ](https://pmo.selecthub.com/get-product-pricing/?category=Enterprise+Feedback+Management+Software&product%5Fname=Alchemer%2BMobile&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fenterprise-feedback-management-software%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F002c3a40ac50dc870f1ff386f11f5bae-e88b19c6657ad0523812b6cfb873fe52%2Fresources%2Fnormal%2Flogo.png%3F1740756463&price=2) Free Trial: Yes ([Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=Alchemer+Mobile&category=Enterprise+Feedback+Management+Software&product%5Flogo=https://cdn.selecthub.com/products/002c3a40ac50dc870f1ff386f11f5bae-e88b19c6657ad0523812b6cfb873fe52/resources/normal/logo.png?1740756463)) Good For: Any company size * Pros & Cons * Review * Key Features * Media * **Intuitive Interface:** User reviews consistently highlight the user-friendliness of Alchemer Mobile, making it easy for teams to adapt and utilize the platform effectively. * **Seamless Integrations:** Alchemer Mobile is praised for its ability to integrate with other business tools, such as Salesforce, streamlining workflows and data centralization. * **Actionable Insights:** Users appreciate the platform's capacity to transform feedback data into clear, actionable insights, facilitating data-driven decision-making. * **In-App Feedback:** A key strength highlighted by users is the software's ability to capture in-app feedback, providing direct insights into the user experience within mobile applications. * **Closed-Loop Feedback:** Alchemer Mobile enables businesses to close the loop with customers by facilitating timely responses and demonstrating that their feedback is valued. * **Cost of Additional Features:** User reviews mention that while Alchemer Mobile frequently introduces new features, the pricing for these additions can be high. [ Read Full Review](https://www.selecthub.com/p/enterprise-feedback-management-software/alchemer-mobile/) [Visit Site](https://www.alchemer.com/mobile/) Is Alchemer Mobile the philosophers' stone of mobile feedback solutions? User reviews from the last year suggest it's a solid option, but not without its quirks. Alchemer Mobile is lauded for its user-friendly interface and robust integration capabilities, particularly with platforms like Salesforce. This seamless integration allows businesses to centralize customer feedback and gain a holistic view of customer sentiment. Users also appreciate the consistent updates and improvements, demonstrating a commitment to refining the user experience. However, some users find creating surveys specifically optimized for mobile devices to be somewhat cumbersome. This is a notable drawback, as mobile optimization is crucial in today's mobile-first world. A key differentiator for Alchemer Mobile is its highly-regarded customer support. Users consistently praise the responsiveness and helpfulness of the support team, setting it apart from competitors who might leave users in the lurch. This dedication to customer satisfaction builds trust and confidence in the platform. While Alchemer Mobile might not be as feature-rich as some competitors, its intuitive design and strong support make it a good fit for businesses looking to dip their toes into mobile feedback without feeling overwhelmed. It's particularly well-suited for those already invested in the Alchemer ecosystem, maximizing the benefits of its integration capabilities. [ Read Full Review](https://www.selecthub.com/p/enterprise-feedback-management-software/alchemer-mobile/) [Visit Site](https://www.alchemer.com/mobile/) * **Real-Time Feedback Collection:** Capture customer insights instantly through mobile surveys and in-app feedback mechanisms. * **Advanced Survey Logic:** Utilize branching, piping, and skip logic to create dynamic and personalized survey experiences. * **Offline Data Collection:** Gather responses without an internet connection, ensuring data collection in remote or low-connectivity areas. * **Customizable Branding:** Tailor the look and feel of surveys to align with your brand identity, enhancing user engagement. * **Push Notifications:** Engage users with timely notifications to increase survey participation and response rates. [ Read Full Review](https://www.selecthub.com/p/enterprise-feedback-management-software/alchemer-mobile/) [Visit Site](https://www.alchemer.com/mobile/) ![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() [ Read Full Review](https://www.selecthub.com/p/enterprise-feedback-management-software/alchemer-mobile/) [Visit Site](https://www.alchemer.com/mobile/) [ ](https://www.selecthub.com/p/enterprise-feedback-management-software/survicate/) [Survicate](https://www.selecthub.com/p/enterprise-feedback-management-software/survicate/) [View Product Details ](https://www.selecthub.com/p/enterprise-feedback-management-software/survicate/) User Sentiment: 93% of users recommend this product i Based on user reviews collected from popular reviews sites. Start Price: [ $53Monthly, Freemium ](https://pmo.selecthub.com/get-product-pricing/?category=Enterprise+Feedback+Management+Software&product%5Fname=Survicate&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fenterprise-feedback-management-software%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F77ae1a5da3b68dc65a9d1648242a29a7-6ab333b1c0a750d0b0f885a18fd27d1b%2Fresources%2Fnormal%2Flogo.png%3F1724427275&price=2) Free Trial: Yes ([Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=Survicate&category=Enterprise+Feedback+Management+Software&product%5Flogo=https://cdn.selecthub.com/products/77ae1a5da3b68dc65a9d1648242a29a7-6ab333b1c0a750d0b0f885a18fd27d1b/resources/normal/logo.png?1724427275)) Good For: Any company size * Pros & Cons * Review * Key Features * Media * **Ease of Use:** Users praise Survicate for its intuitive design and user-friendly interface, making it easy to create and launch surveys without needing technical expertise. * **Customization Options:** Survicate offers a wide array of customization options, allowing users to tailor surveys to match their brand and specific needs. This includes using logos, custom colors, and personalized messages. * **Variety of Question Types:** Users appreciate the diverse range of question types available in Survicate, enabling them to collect different kinds of data effectively. Options include multiple choice, open-ended questions, rating scales, and more. * **Integrations:** Survicate seamlessly integrates with various popular tools and platforms, streamlining workflows and data analysis. Examples include integration with Slack, HubSpot, and Google Analytics. * **Complicated Interface:** Some users have expressed that the platform's interface can be difficult to navigate, especially for those who are new to survey creation or CX tools. * **Limited Customization:** Users have reported limitations in customizing the look and feel of their surveys, which can be a drawback for those who want to maintain brand consistency or create visually appealing surveys. * **Occasional Bugs:** While generally considered reliable, some users have encountered occasional bugs or glitches within the platform, which can disrupt workflow and impact data collection. [ Read Full Review](https://www.selecthub.com/p/enterprise-feedback-management-software/survicate/) [Visit Site](https://survicate.com/) Survicate is a user-friendly platform for gathering and analyzing customer feedback. Users praise its intuitive design and robust features, such as the drag-and-drop survey creator and diverse templates. These features streamline the process of creating and managing surveys, making it a breeze even for those new to such platforms. However, some users have expressed concerns about occasional glitches and limitations in reporting functionalities. What sets Survicate apart is its focus on ease of use and versatility. It offers multiple survey types and distribution channels, including email, website, in-product, and mobile apps, catering to a wide range of needs. This multi-channel approach allows businesses to reach their customers where they are, maximizing response rates and gathering valuable insights. Compared to competitors like Qualtrics and SurveyMonkey, Survicate is often lauded for its affordability and intuitive interface, making it a popular choice for small and medium-sized businesses. However, larger enterprises with more complex requirements might find Survicate's reporting and analytics features somewhat limited. Overall, Survicate is best suited for businesses seeking a user-friendly and affordable solution to collect customer feedback across various channels. Its intuitive design and versatile features make it a valuable tool for improving customer experience and driving business growth. [ Read Full Review](https://www.selecthub.com/p/enterprise-feedback-management-software/survicate/) [Visit Site](https://survicate.com/) * **Customizable Templates:** Create surveys using over 125 templates and 15 question types, including NPS, CSAT and CES. Modify and save custom survey themes. Insert logos and colors in line with branding. * **Dashboards:** Monitor survey responses and scores in real time and group answers using word clouds on an intuitive dashboard. Filter responses by dates, question types and survey answers. * **Reports and Analytics:** Track and analyze individual responses to better understand feedback. View survey statistics, including completion rates, response rates and impressions. Export data to spreadsheets for further analysis. * **Smart Surveys:** Implement conditional logic in surveys and change questions based on current responses. Use custom actions and redirects to point users to the next step. * **Multiple Integrations:** Connect data with various native and custom integrations ranging from CRM to analytics and marketing automation. [ Read Full Review](https://www.selecthub.com/p/enterprise-feedback-management-software/survicate/) [Visit Site](https://survicate.com/) ![Screenshots]()![Screenshots]()![Screenshots]() [ Read Full Review](https://www.selecthub.com/p/enterprise-feedback-management-software/survicate/) [Visit Site](https://survicate.com/) [ ](https://www.selecthub.com/p/enterprise-feedback-management-software/happyornot/) [HappyOrNot](https://www.selecthub.com/p/enterprise-feedback-management-software/happyornot/) [View Product Details ](https://www.selecthub.com/p/enterprise-feedback-management-software/happyornot/) User Sentiment: 100% of users recommend this product i Based on user reviews collected from popular reviews sites. Start Price: [ Custom Quote i HappyOrNot doesn't have a fixed starting price. For pricing details, you'll need to request a custom quote. Factors that can influence final pricing for Enterprise Feedback Management Software typically include number of users, chosen modules or features, level of support, services like implementation, and add-ons. ](https://pmo.selecthub.com/get-product-pricing/?category=Enterprise+Feedback+Management+Software&product%5Fname=HappyOrNot&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fenterprise-feedback-management-software%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F37e82b59af48f2014f73b0a869ebac36-719628b8cbb80c92f3834cee8ace9761%2Fresources%2Fnormal%2Flogo.png%3F1740054840&price=3) Free Trial: No Good For: Any company size * Pros & Cons * Review * Key Features * Media * **Ease of Use:** User reviews consistently highlight the platform's intuitive design and user-friendliness, making it simple for businesses to implement and start gathering feedback right away. * **Real-Time Feedback:** HappyOrNot excels at capturing immediate customer sentiment, providing businesses with instant insights into customer satisfaction levels. * **Actionable Insights:** The platform doesn't just collect data; it transforms it into clear, actionable insights. This empowers businesses to pinpoint areas for improvement and enhance operational efficiency. * **Improved Customer Experience:** By understanding customer sentiment, businesses can proactively address concerns, leading to enhanced customer satisfaction and loyalty. * **Strong Support System:** User reviews often praise the responsiveness and helpfulness of HappyOrNot's support team, ensuring a smooth experience for users. * **Limited Feedback:** User reviews mention that the simplicity of HappyOrNot's questioning limits the customization of feedback responses. * **Varied Satisfaction:** User reviews show a range of satisfaction with the software, with some users reporting lower satisfaction scores than others. [ Read Full Review](https://www.selecthub.com/p/enterprise-feedback-management-software/happyornot/) [Visit Site](https://www.happy-or-not.com/en/solution/happy-or-not-analytics/) Are your customers truly happy or are they secretly plotting your downfall? HappyOrNot is a customer feedback solution that's been making waves, but is it all sunshine and rainbows? User reviews are generally positive, praising the platform's intuitive interface and real-time data collection through its iconic Smiley terminals. Businesses find these features invaluable for identifying customer pain points and improving overall experience. Users highlight the platform's ability to provide actionable insights that drive operational excellence, setting it apart from competitors. For instance, one user mentioned how HappyOrNot helped them make data-driven decisions that significantly improved their end-users' experience. However, a notable weakness is the mobile application, which has received a lower rating on Google Play, indicating potential areas for improvement. Overall, HappyOrNot is best suited for businesses looking for a straightforward, visually engaging way to collect real-time customer feedback. Its strength lies in its simplicity and ease of use, making it ideal for businesses of all sizes, particularly those with a physical presence where customer interaction is paramount. [ Read Full Review](https://www.selecthub.com/p/enterprise-feedback-management-software/happyornot/) [Visit Site](https://www.happy-or-not.com/en/solution/happy-or-not-analytics/) * **Real-Time Feedback Collection:** Instantly captures customer satisfaction data through intuitive smiley-faced terminals. * **Customizable Surveys:** Allows businesses to tailor questions to specific needs, ensuring relevant data collection. * **Data Analytics Dashboard:** Provides a comprehensive view of customer feedback with easy-to-understand visualizations and metrics. * **Integration Capabilities:** Seamlessly integrates with existing CRM and business intelligence systems for streamlined data management. * **Multi-Location Support:** Enables centralized monitoring of feedback across various locations, ideal for businesses with multiple branches. [ Read Full Review](https://www.selecthub.com/p/enterprise-feedback-management-software/happyornot/) [Visit Site](https://www.happy-or-not.com/en/solution/happy-or-not-analytics/) ![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() [ Read Full Review](https://www.selecthub.com/p/enterprise-feedback-management-software/happyornot/) [Visit Site](https://www.happy-or-not.com/en/solution/happy-or-not-analytics/) [ ](https://www.selecthub.com/p/enterprise-feedback-management-software/smileback/) [SmileBack](https://www.selecthub.com/p/enterprise-feedback-management-software/smileback/) [View Product Details ](https://www.selecthub.com/p/enterprise-feedback-management-software/smileback/) User Sentiment: 98% of users recommend this product i Based on user reviews collected from popular reviews sites. Start Price: [ $105Monthly ](https://pmo.selecthub.com/get-product-pricing/?category=Enterprise+Feedback+Management+Software&product%5Fname=SmileBack&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fenterprise-feedback-management-software%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F7fa37b4aadce3de52314aa3ff5c6673d-bb5501e6f91f1ca896fa181df6e24b00%2Fresources%2Fnormal%2Flogo.png%3F1740758468&price=3) Free Trial: Yes ([Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=SmileBack&category=Enterprise+Feedback+Management+Software&product%5Flogo=https://cdn.selecthub.com/products/7fa37b4aadce3de52314aa3ff5c6673d-bb5501e6f91f1ca896fa181df6e24b00/resources/normal/logo.png?1740758468)) Good For: Any company size * Pros & Cons * Review * Key Features * Media * **Ease of Use:** User reviews consistently praise SmileBack for its user-friendly interface and straightforward setup process, with some stating they can implement the system in under an hour. * **High Response Rates:** Users report significant increases in customer feedback rates, attributing this to SmileBack's simple and engaging survey format. Some users experienced an increase from less than 1% to over 40% in feedback responses. * **Real-Time Feedback:** SmileBack offers real-time feedback capabilities, allowing businesses to quickly address customer issues and improve satisfaction levels. This feature enables immediate response to negative feedback and facilitates proactive service improvements. * **Seamless Integrations:** The software is praised for its seamless integration with popular helpdesk platforms like ConnectWise Manage, streamlining workflows and centralizing customer data. * **Pricing Discrepancies:** User reviews reveal inconsistencies in pricing, creating potential confusion for businesses comparing different plans or seeking transparent cost information. * **Feature Focus:** While praised for customer satisfaction features, SmileBack's specialization might lack the comprehensive functionalities required by larger enterprises seeking a broader feedback management solution. [ Read Full Review](https://www.selecthub.com/p/enterprise-feedback-management-software/smileback/) [Visit Site](https://smileback.com/) Is SmileBack a grin-inducing solution for businesses seeking robust feedback mechanisms? User reviews from the past year paint a largely positive picture of SmileBack, highlighting its user-friendly nature as a key strength. Many users, particularly those at small businesses, appreciate the straightforward setup process and intuitive interface, finding it significantly easier to implement compared to alternatives like Customer Thermometer. This simplicity extends to the client-side experience as well, with feedback mechanisms designed for effortless engagement. Users rave about the significant increase in feedback volume compared to previous methods, a testament to SmileBack's effectiveness in eliciting responses. The platform's integration capabilities with popular platforms like Connectwise Manage and Lifecycle are also frequently commended, streamlining workflows and data centralization. However, some users express a desire for more comprehensive reporting options, suggesting that while the existing dashboard provides a clear overview, deeper dives into data analysis might be limited. This feedback indicates a potential area for improvement to solidify SmileBack's standing as a comprehensive solution. Despite this, the overwhelming sentiment remains positive, with users praising the responsive and helpful customer support, further enhancing the product's appeal. In essence, SmileBack emerges as an ideal choice for small to medium-sized businesses, particularly Managed Service Providers, seeking a user-friendly and effective solution to amplify customer feedback and drive service improvements. Its simplicity, combined with robust integration capabilities and excellent customer support, makes it a compelling option for businesses looking to prioritize customer satisfaction without grappling with complex implementations. [ Read Full Review](https://www.selecthub.com/p/enterprise-feedback-management-software/smileback/) [Visit Site](https://smileback.com/) * **CSAT Surveys:** Collect customer satisfaction data with one-click surveys embedded directly in emails. * **Real-Time Feedback:** Receive immediate insights into customer experiences as feedback is submitted. * **Customizable Surveys:** Tailor survey questions and appearance to align with your brand identity. * **Integration with PSA Tools:** Seamlessly integrates with popular Professional Services Automation tools like ConnectWise and Autotask. * **Detailed Reporting:** Access comprehensive reports that break down feedback by time period, team, or individual performance. [ Read Full Review](https://www.selecthub.com/p/enterprise-feedback-management-software/smileback/) [Visit Site](https://smileback.com/) ![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() [ Read Full Review](https://www.selecthub.com/p/enterprise-feedback-management-software/smileback/) [Visit Site](https://smileback.com/) [ ](https://www.selecthub.com/p/enterprise-feedback-management-software/chattermill/) [Chattermill](https://www.selecthub.com/p/enterprise-feedback-management-software/chattermill/) [View Product Details ](https://www.selecthub.com/p/enterprise-feedback-management-software/chattermill/) User Sentiment: 82% of users recommend this product i Based on user reviews collected from popular reviews sites. Start Price: [ Custom Quote i Chattermill doesn't have a fixed starting price. For pricing details, you'll need to request a custom quote. Factors that can influence final pricing for Enterprise Feedback Management Software typically include number of users, chosen modules or features, level of support, services like implementation, and add-ons. ](https://pmo.selecthub.com/get-product-pricing/?category=Enterprise+Feedback+Management+Software&product%5Fname=Chattermill&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fenterprise-feedback-management-software%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fbc354cf7b5f838d2b1e8a51a0282acdd-0ece4f819ff11e565b364e9b76b079bd%2Fresources%2Fnormal%2Flogo.png%3F1749004727&price=4) Free Trial: No Good For: Any company size * Pros & Cons * Review * Key Features * Media * **Easy to use:** Chattermill's intuitive design makes navigating the platform and accessing data straightforward, even for team members without specialized data analysis expertise. * **Powerful segmentation:** Users can segment data by various parameters, allowing for a granular understanding of specific customer groups and their feedback. * **Effective sentiment analysis:** Chattermill excels at accurately capturing and interpreting customer sentiment from various sources, providing insights into satisfaction levels and areas for improvement. * **Extensive integrations:** With over 50 integrations, Chattermill seamlessly connects with popular tools and platforms, centralizing customer feedback from various channels. * **Strong support:** Chattermill is known for its responsive and helpful customer support team, assisting users in maximizing the platform's value. * **Reporting Inaccuracies:** Users have reported occasional inaccuracies in data reporting, which can impact the reliability of insights. * **Steep Dashboard Learning Curve:** Some users have found the dashboard difficult to navigate and master initially, requiring additional time for training and adoption. [ Read Full Review](https://www.selecthub.com/p/enterprise-feedback-management-software/chattermill/) [Visit Site](https://chattermill.com/) Is Chattermill the real "chatter" when it comes to customer feedback analysis? User reviews from the past year seem to suggest it's more than just noise. Users consistently praise Chattermill for its ability to analyze large amounts of customer feedback data from various sources, including surveys, reviews, and support tickets. This allows businesses to get a holistic view of customer sentiment and identify areas for improvement. For example, one user mentioned how Chattermill's advanced sentiment analysis helped them pinpoint specific product features that were causing frustration, leading to targeted improvements that boosted customer satisfaction. Compared to similar products, Chattermill is often lauded for its intuitive interface and robust reporting capabilities, making it easy for users to interpret data and share findings with their teams. However, some users have pointed out that the platform's extensive functionality can initially feel overwhelming, requiring some time investment to master. Chattermill's strength lies in its AI-powered analysis, which automatically categorizes feedback into themes and identifies trends, saving businesses countless hours of manual processing. This granular level of insight empowers teams to prioritize issues based on their impact on customer satisfaction metrics like NPS and CSAT. The platform's seamless integration with other business tools like Qualtrics and Reviews.io further enhances its value, enabling users to centralize all their customer data and gain a unified understanding of the customer journey. Overall, Chattermill is best suited for businesses, particularly mid-sized to large enterprises, that are serious about leveraging customer feedback for data-driven decision-making. Its comprehensive features, AI-powered analysis, and integration capabilities make it a powerful tool for any organization looking to improve customer experience and drive growth. [ Read Full Review](https://www.selecthub.com/p/enterprise-feedback-management-software/chattermill/) [Visit Site](https://chattermill.com/) * **Unified Data Analysis:** Integrates feedback from multiple channels such as email, social media, and surveys into a single platform for comprehensive analysis. * **AI-Powered Insights:** Utilizes advanced machine learning algorithms to identify trends, sentiments, and key themes in customer feedback. * **Customizable Dashboards:** Offers flexible dashboard configurations that allow users to tailor the display of metrics and insights to their specific needs. * **Real-Time Reporting:** Provides up-to-the-minute reports and visualizations, enabling businesses to act swiftly on emerging issues or opportunities. * **Text Analytics:** Employs natural language processing (NLP) to analyze open-ended responses, extracting meaningful insights from qualitative data. [ Read Full Review](https://www.selecthub.com/p/enterprise-feedback-management-software/chattermill/) [Visit Site](https://chattermill.com/) ![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() [ Read Full Review](https://www.selecthub.com/p/enterprise-feedback-management-software/chattermill/) [Visit Site](https://chattermill.com/) #### Filter Products (20) Pricing $10 or less $10 - $100 $100 - $500 $500 - $1,000 $1,000 or more Company Size Small Medium Large Deployment Cloud On-Premise Platform Linux MacOS Windows Free Trial Apply Reset filters ## All Enterprise Feedback Management Software Showing 1 - 20 of 20 Products Sort by Most Popular Starting Price (Low to High) Starting Price (High to Low) User Sentiment [ Canny by Canny ](https://www.selecthub.com/p/enterprise-feedback-management-software/canny/) [View Product Details ](https://www.selecthub.com/p/enterprise-feedback-management-software/canny/) Start Price: [ $150Monthly ](https://pmo.selecthub.com/get-product-pricing/?category=Enterprise+Feedback+Management+Software&product%5Fname=Canny&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fenterprise-feedback-management-software%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F256bf8e6923a52fda8ddf7dc050a1148-d1886a2bf356b4d3dbeb1e29ac65bfac%2Fresources%2Fnormal%2Flogo.png%3F1693318676&price=3) Free Trial: Yes ([Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=Canny&category=Enterprise+Feedback+Management+Software&product%5Flogo=https://cdn.selecthub.com/products/256bf8e6923a52fda8ddf7dc050a1148-d1886a2bf356b4d3dbeb1e29ac65bfac/resources/normal/logo.png?1693318676)) Good For: Small companies Deployment: Cloud User Sentiment: 92% of users recommend this product i Based on user reviews collected from popular reviews sites. [Visit Site](https://canny.io/) [ Delighted by Delighted LLC ](https://www.selecthub.com/p/enterprise-feedback-management-software/delighted/) [View Product Details ](https://www.selecthub.com/p/enterprise-feedback-management-software/delighted/) Start Price: [ $17Monthly, Freemium ](https://pmo.selecthub.com/get-product-pricing/?category=Enterprise+Feedback+Management+Software&product%5Fname=Delighted&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fenterprise-feedback-management-software%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fa9fb9e6ef40426e9add520623d521ab8-ee28f9fa5f0c52941ca423da8fcd7fae%2Fresources%2Fnormal%2Flogo.png%3F1735631352&price=2) Free Trial: Yes ([Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=Delighted&category=Enterprise+Feedback+Management+Software&product%5Flogo=https://cdn.selecthub.com/products/a9fb9e6ef40426e9add520623d521ab8-ee28f9fa5f0c52941ca423da8fcd7fae/resources/normal/logo.png?1735631352)) Good For: Any company size Deployment: Cloud User Sentiment: 95% of users recommend this product i Based on user reviews collected from popular reviews sites. [Visit Site](https://delighted.com/) [ Alida by Alida ](https://www.selecthub.com/p/enterprise-feedback-management-software/alida/) [View Product Details ](https://www.selecthub.com/p/enterprise-feedback-management-software/alida/) Start Price: [ Custom Quote i Alida doesn't have a fixed starting price. For pricing details, you'll need to request a custom quote. Factors that can influence final pricing for Enterprise Feedback Management Software typically include number of users, chosen modules or features, level of support, services like implementation, and add-ons. ](https://pmo.selecthub.com/get-product-pricing/?category=Enterprise+Feedback+Management+Software&product%5Fname=Alida&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fenterprise-feedback-management-software%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F2711ab32f69d23c546d5411382c724a6-53e670a8b0bfb5e2e3ca3b912b8bc5a6%2Fresources%2Fnormal%2Flogo.png%3F1693319175&price=3) Free Trial: No Good For: Medium & large companies Deployment: Cloud User Sentiment: 100% of users recommend this product i Based on user reviews collected from popular reviews sites. [Visit Site](https://www.alida.com/) [ XM Discover by Clarabridge ](https://www.selecthub.com/p/enterprise-feedback-management-software/xm-discover/) [View Product Details ](https://www.selecthub.com/p/enterprise-feedback-management-software/xm-discover/) Start Price: [ Custom Quote i XM Discover doesn't have a fixed starting price. For pricing details, you'll need to request a custom quote. Factors that can influence final pricing for Enterprise Feedback Management Software typically include number of users, chosen modules or features, level of support, services like implementation, and add-ons. ](https://pmo.selecthub.com/get-product-pricing/?category=Enterprise+Feedback+Management+Software&product%5Fname=XM%2BDiscover&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fenterprise-feedback-management-software%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Ff81398ac7249eab440df0219892f3dd5-573442f9c9def7f4c7fb2e0fa2c5f8c1%2Fresources%2Fnormal%2Flogo.png%3F1735635496&price=3) Free Trial: No Good For: Any company size Deployment: Cloud, On-Premise User Sentiment: 84% of users recommend this product i Based on user reviews collected from popular reviews sites. [Visit Site](https://www.clarabridge.com/) [ Tracx by Tracx ](https://www.selecthub.com/p/enterprise-feedback-management-software/tracx/) [View Product Details ](https://www.selecthub.com/p/enterprise-feedback-management-software/tracx/) Start Price: [ Custom Quote i Tracx doesn't have a fixed starting price. For pricing details, you'll need to request a custom quote. Factors that can influence final pricing for Enterprise Feedback Management Software typically include number of users, chosen modules or features, level of support, services like implementation, and add-ons. ](https://pmo.selecthub.com/get-product-pricing/?category=Enterprise+Feedback+Management+Software&product%5Fname=Tracx&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fenterprise-feedback-management-software%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fc3daba8ba04565423e12eb8cb6237b46-050be48504400bc97c683dc35fd6d5be%2Fresources%2Fnormal%2Flogo.png%3F1740683988&price=2) Free Trial: Yes ([Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=Tracx&category=Enterprise+Feedback+Management+Software&product%5Flogo=https://cdn.selecthub.com/products/c3daba8ba04565423e12eb8cb6237b46-050be48504400bc97c683dc35fd6d5be/resources/normal/logo.png?1740683988)) Good For: Any company size Deployment: Cloud User Sentiment: 74% of users recommend this product i Based on user reviews collected from popular reviews sites. [Visit Site](https://www.tracx.com/) [ Alchemer Mobile by Alchemer LLC ](https://www.selecthub.com/p/enterprise-feedback-management-software/alchemer-mobile/) [View Product Details ](https://www.selecthub.com/p/enterprise-feedback-management-software/alchemer-mobile/) Start Price: [ $55Per User, Monthly ](https://pmo.selecthub.com/get-product-pricing/?category=Enterprise+Feedback+Management+Software&product%5Fname=Alchemer%2BMobile&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fenterprise-feedback-management-software%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F002c3a40ac50dc870f1ff386f11f5bae-e88b19c6657ad0523812b6cfb873fe52%2Fresources%2Fnormal%2Flogo.png%3F1740756463&price=2) Free Trial: Yes ([Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=Alchemer+Mobile&category=Enterprise+Feedback+Management+Software&product%5Flogo=https://cdn.selecthub.com/products/002c3a40ac50dc870f1ff386f11f5bae-e88b19c6657ad0523812b6cfb873fe52/resources/normal/logo.png?1740756463)) Good For: Any company size Deployment: Cloud User Sentiment: 88% of users recommend this product i Based on user reviews collected from popular reviews sites. [Visit Site](https://www.alchemer.com/mobile/) [ Survicate by Survicate ](https://www.selecthub.com/p/enterprise-feedback-management-software/survicate/) [View Product Details ](https://www.selecthub.com/p/enterprise-feedback-management-software/survicate/) Start Price: [ $53Monthly, Freemium ](https://pmo.selecthub.com/get-product-pricing/?category=Enterprise+Feedback+Management+Software&product%5Fname=Survicate&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fenterprise-feedback-management-software%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F77ae1a5da3b68dc65a9d1648242a29a7-6ab333b1c0a750d0b0f885a18fd27d1b%2Fresources%2Fnormal%2Flogo.png%3F1724427275&price=2) Free Trial: Yes ([Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=Survicate&category=Enterprise+Feedback+Management+Software&product%5Flogo=https://cdn.selecthub.com/products/77ae1a5da3b68dc65a9d1648242a29a7-6ab333b1c0a750d0b0f885a18fd27d1b/resources/normal/logo.png?1724427275)) Good For: Any company size Deployment: Cloud User Sentiment: 93% of users recommend this product i Based on user reviews collected from popular reviews sites. [Visit Site](https://survicate.com/) [ HappyOrNot by HappyOrNot ](https://www.selecthub.com/p/enterprise-feedback-management-software/happyornot/) [View Product Details ](https://www.selecthub.com/p/enterprise-feedback-management-software/happyornot/) Start Price: [ Custom Quote i HappyOrNot doesn't have a fixed starting price. For pricing details, you'll need to request a custom quote. Factors that can influence final pricing for Enterprise Feedback Management Software typically include number of users, chosen modules or features, level of support, services like implementation, and add-ons. ](https://pmo.selecthub.com/get-product-pricing/?category=Enterprise+Feedback+Management+Software&product%5Fname=HappyOrNot&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fenterprise-feedback-management-software%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F37e82b59af48f2014f73b0a869ebac36-719628b8cbb80c92f3834cee8ace9761%2Fresources%2Fnormal%2Flogo.png%3F1740054840&price=3) Free Trial: No Good For: Any company size Deployment: Cloud User Sentiment: 100% of users recommend this product i Based on user reviews collected from popular reviews sites. [Visit Site](https://www.happy-or-not.com/en/solution/happy-or-not-analytics/) [ SmileBack by SmileBack ](https://www.selecthub.com/p/enterprise-feedback-management-software/smileback/) [View Product Details ](https://www.selecthub.com/p/enterprise-feedback-management-software/smileback/) Start Price: [ $105Monthly ](https://pmo.selecthub.com/get-product-pricing/?category=Enterprise+Feedback+Management+Software&product%5Fname=SmileBack&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fenterprise-feedback-management-software%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F7fa37b4aadce3de52314aa3ff5c6673d-bb5501e6f91f1ca896fa181df6e24b00%2Fresources%2Fnormal%2Flogo.png%3F1740758468&price=3) Free Trial: Yes ([Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=SmileBack&category=Enterprise+Feedback+Management+Software&product%5Flogo=https://cdn.selecthub.com/products/7fa37b4aadce3de52314aa3ff5c6673d-bb5501e6f91f1ca896fa181df6e24b00/resources/normal/logo.png?1740758468)) Good For: Any company size Deployment: Cloud User Sentiment: 98% of users recommend this product i Based on user reviews collected from popular reviews sites. [Visit Site](https://smileback.com/) [ Chattermill by Chattermill ](https://www.selecthub.com/p/enterprise-feedback-management-software/chattermill/) [View Product Details ](https://www.selecthub.com/p/enterprise-feedback-management-software/chattermill/) Start Price: [ Custom Quote i Chattermill doesn't have a fixed starting price. For pricing details, you'll need to request a custom quote. Factors that can influence final pricing for Enterprise Feedback Management Software typically include number of users, chosen modules or features, level of support, services like implementation, and add-ons. ](https://pmo.selecthub.com/get-product-pricing/?category=Enterprise+Feedback+Management+Software&product%5Fname=Chattermill&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fenterprise-feedback-management-software%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fbc354cf7b5f838d2b1e8a51a0282acdd-0ece4f819ff11e565b364e9b76b079bd%2Fresources%2Fnormal%2Flogo.png%3F1749004727&price=4) Free Trial: No Good For: Any company size Deployment: Cloud User Sentiment: 82% of users recommend this product i Based on user reviews collected from popular reviews sites. [Visit Site](https://chattermill.com/) [ Simplesat by Simplesat ](https://www.selecthub.com/p/enterprise-feedback-management-software/simplesat/) [View Product Details ](https://www.selecthub.com/p/enterprise-feedback-management-software/simplesat/) Start Price: [ $119Monthly ](https://pmo.selecthub.com/get-product-pricing/?category=Enterprise+Feedback+Management+Software&product%5Fname=Simplesat&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fenterprise-feedback-management-software%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F783efccaaa732b206beec7bf11885866-eacf331f0ffc35d4b482f1d15a887d3b%2Fresources%2Fnormal%2Flogo.png%3F1693327177&price=3) Free Trial: Yes ([Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=Simplesat&category=Enterprise+Feedback+Management+Software&product%5Flogo=https://cdn.selecthub.com/products/783efccaaa732b206beec7bf11885866-eacf331f0ffc35d4b482f1d15a887d3b/resources/normal/logo.png?1693327177)) Good For: Any company size Deployment: Cloud User Sentiment: 96% of users recommend this product i Based on user reviews collected from popular reviews sites. [Visit Site](https://www.simplesat.io/) [ EVAA by Northware ](https://www.selecthub.com/p/enterprise-feedback-management-software/evaa/) [View Product Details ](https://www.selecthub.com/p/enterprise-feedback-management-software/evaa/) Start Price: [ $39Monthly ](https://pmo.selecthub.com/get-product-pricing/?category=Enterprise+Feedback+Management+Software&product%5Fname=EVAA&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fenterprise-feedback-management-software%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F0102678d1922799cf9122b3f103975f1-9b61a6afdf25988ef1d1a92d6e7af05e%2Fresources%2Fnormal%2Flogo.png%3F1740759061&price=2) Free Trial: Yes ([Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=EVAA&category=Enterprise+Feedback+Management+Software&product%5Flogo=https://cdn.selecthub.com/products/0102678d1922799cf9122b3f103975f1-9b61a6afdf25988ef1d1a92d6e7af05e/resources/normal/logo.png?1740759061)) Good For: Any company size Deployment: Cloud, On-Premise User Sentiment: 100% of users recommend this product i Based on user reviews collected from popular reviews sites. [Visit Site](https://evaasurvey.com/en/) [ Mopinion by Mopinion ](https://www.selecthub.com/p/enterprise-feedback-management-software/mopinion/) [View Product Details ](https://www.selecthub.com/p/enterprise-feedback-management-software/mopinion/) Start Price: [ $362.90Monthly ](https://pmo.selecthub.com/get-product-pricing/?category=Enterprise+Feedback+Management+Software&product%5Fname=Mopinion&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fenterprise-feedback-management-software%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F1dfd06d3b151a21b879f3710d6b49786-d484e0d270b50285a2c2df6e282817cc%2Fresources%2Fnormal%2Flogo.png%3F1740760391&price=3) Free Trial: Yes ([Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=Mopinion&category=Enterprise+Feedback+Management+Software&product%5Flogo=https://cdn.selecthub.com/products/1dfd06d3b151a21b879f3710d6b49786-d484e0d270b50285a2c2df6e282817cc/resources/normal/logo.png?1740760391)) Good For: Any company size Deployment: Cloud User Sentiment: 82% of users recommend this product i Based on user reviews collected from popular reviews sites. [Visit Site](https://mopinion.com/) [ FeatureOS by Skcript ](https://www.selecthub.com/p/enterprise-feedback-management-software/featureos/) [View Product Details ](https://www.selecthub.com/p/enterprise-feedback-management-software/featureos/) Start Price: [ $60Monthly ](https://pmo.selecthub.com/get-product-pricing/?category=Enterprise+Feedback+Management+Software&product%5Fname=FeatureOS&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fenterprise-feedback-management-software%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F2a3e953a5e3d81e67945bce5519f84c8-11deaf632d284d89682cc635aaffeef1%2Fresources%2Fnormal%2Flogo.png%3F1740760655&price=2) Free Trial: Yes ([Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=FeatureOS&category=Enterprise+Feedback+Management+Software&product%5Flogo=https://cdn.selecthub.com/products/2a3e953a5e3d81e67945bce5519f84c8-11deaf632d284d89682cc635aaffeef1/resources/normal/logo.png?1740760655)) Good For: Any company size Deployment: Cloud, On-Premise User Sentiment: 100% of users recommend this product i Based on user reviews collected from popular reviews sites. [Visit Site](https://featureos.app/) [ Trustmary by Trustmary ](https://www.selecthub.com/p/enterprise-feedback-management-software/trustmary/) [View Product Details ](https://www.selecthub.com/p/enterprise-feedback-management-software/trustmary/) Start Price: [ $19Monthly, Freemium ](https://pmo.selecthub.com/get-product-pricing/?category=Enterprise+Feedback+Management+Software&product%5Fname=Trustmary&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fenterprise-feedback-management-software%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fc79d3508e2dc8fe8524e6b88ba662656-ee91bda33ffaee8b5cac635f39e9c37c%2Fresources%2Fnormal%2Flogo.png%3F1740763556&price=2) Free Trial: Yes ([Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=Trustmary&category=Enterprise+Feedback+Management+Software&product%5Flogo=https://cdn.selecthub.com/products/c79d3508e2dc8fe8524e6b88ba662656-ee91bda33ffaee8b5cac635f39e9c37c/resources/normal/logo.png?1740763556)) Good For: Any company size Deployment: Cloud User Sentiment: 92% of users recommend this product i Based on user reviews collected from popular reviews sites. [Visit Site](https://www.trustmary.com/) [ UserReport by AudienceProject ](https://www.selecthub.com/p/enterprise-feedback-management-software/userreport/) [View Product Details ](https://www.selecthub.com/p/enterprise-feedback-management-software/userreport/) Start Price: [ Custom Quote i UserReport doesn't have a fixed starting price. For pricing details, you'll need to request a custom quote. Factors that can influence final pricing for Enterprise Feedback Management Software typically include number of users, chosen modules or features, level of support, services like implementation, and add-ons. ](https://pmo.selecthub.com/get-product-pricing/?category=Enterprise+Feedback+Management+Software&product%5Fname=UserReport&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fenterprise-feedback-management-software%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F7da8cfbdd6bebb76e383c1ecf334e522-23d93129fe1cd28ae7c43b1c01328761%2Fresources%2Fnormal%2Flogo.png%3F1742495621&price=3) Free Trial: Yes ([Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=UserReport&category=Enterprise+Feedback+Management+Software&product%5Flogo=https://cdn.selecthub.com/products/7da8cfbdd6bebb76e383c1ecf334e522-23d93129fe1cd28ae7c43b1c01328761/resources/normal/logo.png?1742495621)) Good For: Any company size Deployment: Cloud User Sentiment: 90% of users recommend this product i Based on user reviews collected from popular reviews sites. [Visit Site](https://www.userreport.com) [ Appzi by Appzi ](https://www.selecthub.com/p/enterprise-feedback-management-software/appzi/) [View Product Details ](https://www.selecthub.com/p/enterprise-feedback-management-software/appzi/) Start Price: [ $29Monthly, Freemium ](https://pmo.selecthub.com/get-product-pricing/?category=Enterprise+Feedback+Management+Software&product%5Fname=Appzi&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fenterprise-feedback-management-software%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F33463bc0c4fcc9398bdb211fd530afa4-37ac27d04faee56c5fb0455e9e9972f6%2Fresources%2Fnormal%2Flogo.png%3F1740071266&price=2) Free Trial: Yes ([Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=Appzi&category=Enterprise+Feedback+Management+Software&product%5Flogo=https://cdn.selecthub.com/products/33463bc0c4fcc9398bdb211fd530afa4-37ac27d04faee56c5fb0455e9e9972f6/resources/normal/logo.png?1740071266)) Good For: Any company size Deployment: Cloud User Sentiment: 90% of users recommend this product i Based on user reviews collected from popular reviews sites. [Visit Site](https://appzi.io) [ ProductMix by Stratiq LLC ](https://www.selecthub.com/p/enterprise-feedback-management-software/productmix/) [View Product Details ](https://www.selecthub.com/p/enterprise-feedback-management-software/productmix/) Start Price: [ $20Monthly, Freemium ](https://pmo.selecthub.com/get-product-pricing/?category=Enterprise+Feedback+Management+Software&product%5Fname=ProductMix&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fenterprise-feedback-management-software%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F48d876f58339d8b4ed094c76f77ed049-56c346143c3b7372f758188e2e1f3741%2Fresources%2Fnormal%2Flogo.png%3F1740073749&price=2) Free Trial: Yes ([Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=ProductMix&category=Enterprise+Feedback+Management+Software&product%5Flogo=https://cdn.selecthub.com/products/48d876f58339d8b4ed094c76f77ed049-56c346143c3b7372f758188e2e1f3741/resources/normal/logo.png?1740073749)) Good For: Any company size Deployment: Cloud, On-Premise User Sentiment: 98% of users recommend this product i Based on user reviews collected from popular reviews sites. [Visit Site](https://productmix.com/) [ Hello Customer by Insider Metrics ](https://www.selecthub.com/p/enterprise-feedback-management-software/hello-customer/) [View Product Details ](https://www.selecthub.com/p/enterprise-feedback-management-software/hello-customer/) Start Price: [ Custom Quote i Hello Customer doesn't have a fixed starting price. For pricing details, you'll need to request a custom quote. Factors that can influence final pricing for Enterprise Feedback Management Software typically include number of users, chosen modules or features, level of support, services like implementation, and add-ons. ](https://pmo.selecthub.com/get-product-pricing/?category=Enterprise+Feedback+Management+Software&product%5Fname=Hello%2BCustomer&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fenterprise-feedback-management-software%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F6cbab356d49502660d99ed767604a327-eacf331f0ffc35d4b482f1d15a887d3b%2Fresources%2Fnormal%2Flogo.png%3F1693324203&price=5) Free Trial: No Good For: Medium & large companies Deployment: Cloud User Sentiment: 84% of users recommend this product i Based on user reviews collected from popular reviews sites. [Visit Site](https://www.hellocustomer.com/en/) [ SoGoSurvey by SogoSurvey ](https://www.selecthub.com/p/experience-management-software/sogosurvey/) [View Product Details ](https://www.selecthub.com/p/experience-management-software/sogosurvey/) Start Price: [ $25Monthly ](https://pmo.selecthub.com/get-product-pricing/?category=Enterprise+Feedback+Management+Software&product%5Fname=SoGoSurvey&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fenterprise-feedback-management-software%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fc0d58683701171db454d0456f2508f90-61c197ef302cd9e81c3c1ea7a6e5faae%2Fresources%2Fnormal%2Flogo.png%3F1693319172&price=2) Free Trial: Yes ([Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=SoGoSurvey&category=Enterprise+Feedback+Management+Software&product%5Flogo=https://cdn.selecthub.com/products/c0d58683701171db454d0456f2508f90-61c197ef302cd9e81c3c1ea7a6e5faae/resources/normal/logo.png?1693319172)) Good For: Any company size Deployment: Cloud User Sentiment: 94% of users recommend this product i Based on user reviews collected from popular reviews sites. [Visit Site](https://www.sogosurvey.com/) ## Enterprise Feedback Management Software Buyer's Guide ## What is Enterprise Feedback Management Software? Enterprise feedback management software acts as a skilled interpreter for your customers and employees, consolidating feedback from multiple channels into a clear view of what's working and what's not. It solves the problem of siloed data, giving leaders across industries a holistic view. Key functionalities include automated surveys and sentiment analysis. While the software can't fix underlying issues, it provides actionable data. Emerging features like AI-driven insights and predictive modeling are helping businesses anticipate customer needs. The overall value is a more strategic and customer-centric approach that drives growth and improves satisfaction. ### What are the Key Benefits of Enterprise Feedback Management Software? * Holistic feedback insights. * Improved customer experience. * Enhanced employee engagement. * Data-driven action planning. * Centralized feedback collection. * Advanced sentiment analysis. * Reduced customer churn. * Proactive issue resolution. * Increased brand loyalty. * Optimized business processes. ### Product Comparisons Compare other enterprise feedback management software products: Select a category 360 Degree Feedback Software 3D Design Software 3PL Software ABA Software Account-Based Marketing Software Accounting Practice Management Software Accounting Software Accounts Payable Software Accounts Receivable Software Agile Project Management Software AI Agent Builders AI Agent Frameworks AI Agent Orchestration Platforms AI Agents AI Assistants AI Chatbots AI Customer Service Agents AI 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a category to select a product Compare ## About The Contributors The following expert team members are responsible for creating, reviewing, and fact checking the accuracy of this content. [ ](https://www.selecthub.com/author/manogna-chandrika-matta/) Written By [Manogna Chandrika Matta](https://www.selecthub.com/author/manogna-chandrika-matta/) Technical Content Writer Manogna Matta was a Technical Content Writer at SelectHub who delivered content for CRM, mental health, marketing and fundraising. An alum of the University of Hyderabad, Manogna did Communication and Psychology courses in her B.A. and M.A. She's also an avid coin collector and a fashion enthusiast. When not typing away on the keyboard, Manogna plays mother hen to her tiny birds, watches sitcoms and makes bad-quality dad jokes. [See Full Bio](https://www.selecthub.com/author/manogna-chandrika-matta/) [ ](https://www.selecthub.com/author/saumya-anand/) By [Saumya Anand](https://www.selecthub.com/author/saumya-anand/) Technical Content Writer Saumya Anand is a Market Analyst and Technical Content Writer at Selecthub. She curates content for fundraising, CPQ and CX. She completed her Master’s in Communication from the University of Hyderabad. When not tapping away at the keyboard, she can be found trying various coffee blends, catching up on TV shows and going through her to-read list. [See Full Bio](https://www.selecthub.com/author/saumya-anand/) [ ](https://www.selecthub.com/author/joan-akash/) Technical Research By [Joan Akash](https://www.selecthub.com/author/joan-akash/) Senior Analyst Joan Akash, a Senior Research Analyst at SelectHub, holds a Post-Graduate Diploma in Management with a specialization in Marketing. Her expertise as a researcher and reviewer spans diverse software categories, including Project Management, Customer Relationship Management, Live Chat, and Help Desk. Beyond her professional pursuits, Joan is spiritually driven, with a passion for teaching children and a penchant for reading biblical blogs and crafting poetry. [See Full Bio](https://www.selecthub.com/author/joan-akash/) [ ](https://www.selecthub.com/author/manan-roy/) Technical Review By [Manan Roy](https://www.selecthub.com/author/manan-roy/) Principal Analyst Manan is a native of Tezpur, Assam (India), who currently lives in Kolkata, West Bengal (India). At SelectHub, he works on categories like CRM, HR, PPM, BI, and EHR. He has a Bachelor of Technology in CSE from The Gandhi Institute of Engineering and Technology, a Master of Technology from The Institute of Engineering and Management IT, and an MBA in Finance from St. Xavier's College. He's published two research papers, one in a conference and the other in a journal, during his Master of Technology. [See Full Bio](https://www.selecthub.com/author/manan-roy/) [ ](https://www.selecthub.com/author/pooja-verma/) Edited By [Pooja Verma](https://www.selecthub.com/author/pooja-verma/) Content Editor Pooja Verma is a Content Editor and Technical Content Writer at SelectHub. She has over 5 years of experience covering software categories like CRM, marketing automation, supply chain management and endpoint security. Pooja earned a literature degree from Miranda House, DU and also holds a Master’s in Journalism from Symbiosis Institute of Media and Communication in India. 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