[Home](https://www.selecthub.com/) \> [Marketing Automation](https://www.selecthub.com/category/marketing-automation/) \> [CRO Software](https://www.selecthub.com/c/cro-software/) \> [Hotjar](https://www.selecthub.com/p/cro-software/hotjar/) \> Hotjar vs Lucky Orange # Hotjar vs Lucky Orange Last Updated: June 15th, 2026 Our analysts compared [Hotjar](https://www.selecthub.com/p/cro-software/hotjar/) vs [Lucky Orange](https://www.selecthub.com/p/cro-software/lucky-orange/) based on data from our 400+ point analysis of [CRO Software](https://www.selecthub.com/c/cro-software/), user reviews and our own crowdsourced data from our [free software selection platform](https://www.selecthub.com/about/start-free-selection-project-site/?category=CRO Software&cta=cro-software). [Overview](#product-overview) [Pricing](#product-pricing) [Our Review](#product-analyst-summary) [User Ratings](#user-sentiment-section) [Features](#product-benefits-features) [Screenshots](#product-screenshots) Remove Add to Compare [![Hotjar Software Tool](https://cdn.selecthub.com/products/82d0e1beec7c6f769b97b4420a384716-9be2a95da11b5b3c248fec5d25229e3b/resources/normal/logo.png?1740754710)](https://www.selecthub.com/p/cro-software/hotjar/) [ ![Product Awards](https://www.selecthub.com/display/images/awards_badge.svg) ](#awards-section) Remove Add to Compare [![Lucky Orange Software Tool](https://cdn.selecthub.com/products/50e8d294d7bce40086885257076ede3f-d5735c37ee64f00c78ac4cd622a3b371/resources/normal/logo.png?1740720845)](https://www.selecthub.com/p/cro-software/lucky-orange/) [ ![Product Awards](https://www.selecthub.com/display/images/awards_badge.svg) ](#awards-section) [Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=CRO+Software&product%5Fname=Hotjar&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F82d0e1beec7c6f769b97b4420a384716-9be2a95da11b5b3c248fec5d25229e3b%2Fresources%2Fnormal%2Flogo.png%3F1740754710) [Demo](https://pmo.selecthub.com/get-product-demo/?category=CRO+Software&product%5Fname=Hotjar&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F82d0e1beec7c6f769b97b4420a384716-9be2a95da11b5b3c248fec5d25229e3b%2Fresources%2Fnormal%2Flogo.png%3F1740754710) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=CRO+Software&product%5Fname=Hotjar&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F82d0e1beec7c6f769b97b4420a384716-9be2a95da11b5b3c248fec5d25229e3b%2Fresources%2Fnormal%2Flogo.png%3F1740754710&price=2) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=CRO+Software&product%5Fname=Hotjar&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F82d0e1beec7c6f769b97b4420a384716-9be2a95da11b5b3c248fec5d25229e3b%2Fresources%2Fnormal%2Flogo.png%3F1740754710&price=2) [Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=CRO+Software&product%5Fname=Lucky%2BOrange&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F50e8d294d7bce40086885257076ede3f-d5735c37ee64f00c78ac4cd622a3b371%2Fresources%2Fnormal%2Flogo.png%3F1740720845) [Demo](https://pmo.selecthub.com/get-product-demo/?category=CRO+Software&product%5Fname=Lucky%2BOrange&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F50e8d294d7bce40086885257076ede3f-d5735c37ee64f00c78ac4cd622a3b371%2Fresources%2Fnormal%2Flogo.png%3F1740720845) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=CRO+Software&product%5Fname=Lucky%2BOrange&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F50e8d294d7bce40086885257076ede3f-d5735c37ee64f00c78ac4cd622a3b371%2Fresources%2Fnormal%2Flogo.png%3F1740720845&price=2) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=CRO+Software&product%5Fname=Lucky%2BOrange&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F50e8d294d7bce40086885257076ede3f-d5735c37ee64f00c78ac4cd622a3b371%2Fresources%2Fnormal%2Flogo.png%3F1740720845&price=2) ### Products Insights Product Ranking ## #1 among all CRO Software ## #3 among all CRO Software [Find out who the leaders are](https://pmo.selecthub.com/request-custom-scorecard?post%5Ftype=auto%5Fvs%5Farticle&category%5Fslug=cro-software&product%5Fslug=hotjar&category=CRO+Software) Price Starts From $32 Monthly, Freemium [Free Trial is available →](https://pmo.selecthub.com/free-trial/?product%5Fname=Hotjar&category=CRO Software&product%5Flogo=https://d3uimxdj41cg3o.cloudfront.net/products/82d0e1beec7c6f769b97b4420a384716-9be2a95da11b5b3c248fec5d25229e3b/resources/normal/logo.png?1740754710) $32 Monthly, Freemium [Free Trial is available →](https://pmo.selecthub.com/free-trial/?product%5Fname=Lucky Orange&category=CRO Software&product%5Flogo=https://d3uimxdj41cg3o.cloudfront.net/products/50e8d294d7bce40086885257076ede3f-d5735c37ee64f00c78ac4cd622a3b371/resources/normal/logo.png?1740720845) Pros What we like about Hotjar and Lucky Orange: * Users find the interface intuitive and easy to navigate for beginners and seasoned marketers alike * Heatmaps and session recordings give a clear visual read on how visitors actually use your site * You can tie session recordings to specific A/B tests or event triggers for targeted feedback * Surveys and feedback widgets capture customer sentiment in more than 40 languages * Users praise the clean, intuitive design that makes visitor data easy to read * Built-in live chat lets you talk to visitors in real time alongside the analytics tools * Conversion funnel analysis shows exactly where visitors drop off in the buying process * Form analytics flag the specific fields causing friction and abandonment Cons What we dislike about Hotjar and Lucky Orange: * Analytical depth is thinner than competing tools, especially for form analysis * The conversion funnel feature lacks the event tracking depth of Google Analytics * Reporting can't segment by custom date ranges or show trends over time * Users note costs add up quickly as feature and usage needs grow * Users report inaccurate data at times, including conversions that fail to record * Occasional bugs surface and disrupt day-to-day workflow * Some users hit video playback issues that slow down session review * Users mention slow customer support response times and occasional HubSpot integration hiccups ### Our Review **Bottom line:** Hotjar and Lucky Orange both tackle CRO with heatmaps, session recordings and surveys, but they fit different buyers. Pick Hotjar if you want a polished, widely-used platform with strong qualitative feedback tools. Pick Lucky Orange if you want live chat, form analytics and funnel analysis bundled into one CRO app. Hotjar suits small to mid-sized businesses that don't have a dedicated data analyst on staff. The visual heatmaps and session playback make user behavior easy to read, and surveys plus feedback widgets pull in qualitative input in more than 40 languages. It works well across e-commerce, SaaS and digital marketing teams. Lucky Orange leans toward e-commerce shops, digital marketers and site admins who want real-time analytics paired with live chat. The form analytics and conversion funnels go deeper into where users get stuck, and integrations with Shopify, WordPress and Google Analytics make it easy to slot into existing stacks. Both products start at $32 per month on a freemium model, so price isn't the deciding factor. Hotjar's analytical depth is thinner, especially for form tracking and segmented reporting. Lucky Orange has had user reports of inaccurate data and occasional bugs, so reliability matters more than budget when you compare them. Go with Hotjar if you value a smooth setup, strong survey tooling and broad integrations like Slack, Zapier and HubSpot. Go with Lucky Orange if live chat, deeper funnel analysis and form-level diagnostics matter more than rock-solid reporting consistency. ### User Sentiment Summary Hotjar has a user sentiment rating of 92 based on 1121 reviews. Lucky Orange has a user sentiment rating of 94 based on 219 reviews. ![Excellent User Sentiment](https://www.selecthub.com/display/images/scores/excellent.svg) 1121 reviews ![Excellent User Sentiment](https://www.selecthub.com/display/images/scores/excellent.svg) 219 reviews Synopsis Evaluating all review platforms, our market analysts have compiled the following user sentiment data. 92% of users recommend this product Hotjar has a 'excellent' User Satisfaction Rating of 92% when considering 1121 user reviews from 5 recognized software review sites. 94% of users recommend this product Lucky Orange has a 'excellent' User Satisfaction Rating of 94% when considering 219 user reviews from 2 recognized software review sites. User Review Scores **FinancesOnline** **5.0** (11) n/a **G2.com, Inc** **4.3** (194) n/a **Software Advice, Inc** **4.66** (450) **4.72** (106) **Capterra Inc** **4.7** (368) **4.7** (113) **TrustRadius** **4.3** (98) n/a ### Awards SelectHub awards earned by these products based on a comprehensive analysis by our research analysts. Hotjar stands above the rest by achieving an ‘Excellent’ rating as a User Favorite. ![User Favorite Award]() Lucky Orange stands above the rest by achieving an ‘Excellent’ rating as a User Favorite. ![User Favorite Award]() ### Product Assistance Training Resources Documentation In Person Live Online Videos Webinars Documentation In Person Live Online Videos Webinars Support Email Phone Chat FAQ Forum Knowledge Base 24/7 Live Support Email Phone Chat FAQ Forum Knowledge Base 24/7 Live Support ### Product Basics Company Size i Small Medium Large Small Medium Large Platforms Supported Windows Mac Linux Android Chromebook Windows Mac Linux Android Chromebook Deployment Supported Cloud On-Premise Mobile Cloud On-Premise Mobile Comparison of Top Alternatives [Hotjar Alternatives ](https://www.selecthub.com/cro-software/hotjar/alternatives/) [Lucky Orange Alternatives ](https://www.selecthub.com/cro-software/lucky-orange/alternatives/) ### Screenshots ![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() ![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() ### Key Features * **Heatmaps** – Show where visitors click, scroll and move so you can spot underperforming pages, broken forms and unclickable links across devices. * **Session recordings** – Play back live visitor sessions with filters for rage clicks and custom segments like loyalty or at-risk customers. * **Surveys and feedback** – Run customizable NPS, CSAT and CES surveys plus on-page feedback widgets that collect input in over 40 languages. * **Integrations** – Connects with Google Optimize, Slack, Zapier, Segment, HubSpot and Omniconvert to fit existing marketing stacks. * **Security and compliance** – Runs on Amazon Web Services with PCI compliance and ISO-27001 certification for data protection. * **Dynamic heatmaps** – Filter heatmap data by device type, traffic source or other criteria for a more nuanced view of user interactions. * **Session recordings** – Capture and replay individual visitor journeys to pinpoint friction points on specific pages. * **Live chat** – Includes a customizable chat widget so you can answer visitor questions in real time without bolting on another tool. * **Conversion funnels and form analytics** – Tracks step-by-step drop-offs and identifies which form fields cause abandonment. * **Integrations** – Connects with Shopify, WordPress and Google Analytics to keep your analytics stack in sync. ### Top Alternatives in CRO Software [ Altify ](https://www.selecthub.com/p/cro-software/altify/) [ Barilliance ](https://www.selecthub.com/p/cro-software/barilliance/) [ BirdSeed ](https://www.selecthub.com/p/cro-software/birdseed-io/) [ ConvertFlow ](https://www.selecthub.com/p/cro-software/convertflow/) [ CredSpark ](https://www.selecthub.com/p/cro-software/credspark/) [ CUX ](https://www.selecthub.com/p/cro-software/cux/) [ DemandFarm ](https://www.selecthub.com/p/cro-software/demandfarm/) [ Insightech ](https://www.selecthub.com/p/cro-software/insightech/) [ Lucky Orange ](https://www.selecthub.com/p/cro-software/lucky-orange/) [ Taplytics ](https://www.selecthub.com/p/cro-software/taplytics/) ### Related Categories Hotjar and Lucky Orange can also be found with other leading products in these categories: [Customer Experience Software ](https://www.selecthub.com/c/customer-experience-software/) [Experience Management Software ](https://www.selecthub.com/c/experience-management-software/) [Product Analytics Software ](https://www.selecthub.com/c/product-analytics-software/) Show more [Customer Experience Software ](https://www.selecthub.com/c/customer-experience-software/) [eCommerce Platforms ](https://www.selecthub.com/c/ecommerce-platforms/) [Marketing Automation Software ](https://www.selecthub.com/c/marketing-automation-software/) Show more ### Head-to-Head Comparison ![Hotjar Software Tool]() ![BirdSeed Software Tool]() [Hotjar VS BirdSeed](https://www.selecthub.com/cro-software/hotjar-vs-birdseed-io/) ![Hotjar Software Tool]() ![ConvertFlow Software Tool]() [Hotjar VS ConvertFlow](https://www.selecthub.com/cro-software/hotjar-vs-convertflow/) ![Hotjar Software Tool]() ![CUX Software Tool]() [Hotjar VS CUX](https://www.selecthub.com/cro-software/hotjar-vs-cux/) ![Hotjar Software Tool]() ![Insightech Software Tool]() [Hotjar VS Insightech](https://www.selecthub.com/cro-software/hotjar-vs-insightech/) ![Hotjar Software Tool]() ![Lucky Orange Software Tool]() [Hotjar VS Lucky Orange](https://www.selecthub.com/cro-software/hotjar-vs-lucky-orange/) ![Hotjar Software Tool]() ![Taplytics Software Tool]() [Hotjar VS Taplytics](https://www.selecthub.com/cro-software/hotjar-vs-taplytics/) ![Hotjar Software Tool]() ![Tontine Software Tool]() [Hotjar VS Tontine](https://www.selecthub.com/cro-software/hotjar-vs-tontine/) ![Hotjar Software Tool]() ![UpSellit Software Tool]() [Hotjar VS UpSellit](https://www.selecthub.com/cro-software/hotjar-vs-upsellit/) ![Hotjar Software Tool]() ![Vizury Software Tool]() [Hotjar VS Vizury](https://www.selecthub.com/cro-software/hotjar-vs-vizury/) **About SelectHub (and our data)** We’re the employee-owned Austin-based startup democratizing software data so you can make your decisions in an influence-free zone. Our market data is crowdsourced from our user-base of 100,000+ companies. WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more... ![SelectHub Products Reporting and Analytics]() ![SelectHub Products Cost and Pricing Guide]() **Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. Fully or moderately supported out-of-the-box with industry-leading capabilities and is immediately available after installation without needing any add-ons, integrations, or custom development. **Tier 2:** Supported with workarounds or add-ons that may require additional costs. Not directly available in the software, but can be accomplished using other built-in features, workarounds, or add-ons/products from the vendor with or without any additional cost. **Tier 3:** Requires partner integrations or custom development that is often at an additional cost. Requires additional integrations, plugins, marketplace applications from a third-party vendor, or custom development using the APIs, libraries, extensions, and development framework supported by the software, with or without any additional cost. [Close](#) ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://www.selecthub.com/" }, { "@type": "ListItem", "position": 2, "name": "Marketing Automation", "item": "https://www.selecthub.com/category/marketing-automation/" }, { "@type": "ListItem", "position": 3, "name": "CRO Software", "item": "https://www.selecthub.com/c/cro-software/" }, { "@type": "ListItem", "position": 4, "name": "Hotjar", "item": "https://www.selecthub.com/p/cro-software/hotjar/" }, { "@type": "ListItem", "position": 5, "name": "Hotjar Vs Lucky Orange" } ] } ```