[Home](https://www.selecthub.com/) \> [CRM](https://www.selecthub.com/category/customer-relationship-management/) \> [CRM Software](https://www.selecthub.com/c/crm-software/) \> [Zoho CRM](https://www.selecthub.com/p/crm-software/zoho-crm/) \> Zoho CRM vs monday CRM # Zoho CRM vs monday CRM Last Updated: May 11th, 2026 Our analysts compared [Zoho CRM](https://www.selecthub.com/p/crm-software/zoho-crm/) vs [monday CRM](https://www.selecthub.com/p/crm-software/monday-crm/) based on data from our 400+ point analysis of [CRM Software](https://www.selecthub.com/c/crm-software/), user reviews and our own crowdsourced data from our [free software selection platform](https://www.selecthub.com/about/start-free-selection-project-site/?category=CRM Software&cta=crm-software). [Overview](#product-overview) [Pricing](#product-pricing) [Our Review](#product-analyst-summary) [User Ratings](#user-sentiment-section) [Features](#product-benefits-features) [Analyst Ratings](#analyst-rating-section) [Comparison Charts](#product-comparison-charts) [Screenshots](#product-screenshots) Remove Add to Compare [![Zoho CRM Software Tool](https://cdn.selecthub.com/products/1a5b1e4daae265b790965a275b53ae50-27100143c091e2ff8532000c516b55f7/resources/normal/logo.png?1724433236)](https://www.selecthub.com/p/crm-software/zoho-crm/) [ ![Product Awards](https://www.selecthub.com/display/images/awards_badge.svg) ](#awards-section) Remove Add to Compare [![monday CRM Software Tool](https://cdn.selecthub.com/products/f96f40bdb8cb393c6e35be1f7464e339-d57f6f274d6a418582b17daa0ec5a658/resources/normal/logo.png?1724443714)](https://www.selecthub.com/p/crm-software/monday-crm/) [ ![Product Awards](https://www.selecthub.com/display/images/awards_badge.svg) ](#awards-section) [Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=CRM+Software&product%5Fname=Zoho%2BCRM&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F1a5b1e4daae265b790965a275b53ae50-27100143c091e2ff8532000c516b55f7%2Fresources%2Fnormal%2Flogo.png%3F1724433236) [Demo](https://pmo.selecthub.com/get-product-demo/?category=CRM+Software&product%5Fname=Zoho%2BCRM&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F1a5b1e4daae265b790965a275b53ae50-27100143c091e2ff8532000c516b55f7%2Fresources%2Fnormal%2Flogo.png%3F1724433236) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=CRM+Software&product%5Fname=Zoho%2BCRM&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F1a5b1e4daae265b790965a275b53ae50-27100143c091e2ff8532000c516b55f7%2Fresources%2Fnormal%2Flogo.png%3F1724433236&price=2) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=CRM+Software&product%5Fname=Zoho%2BCRM&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F1a5b1e4daae265b790965a275b53ae50-27100143c091e2ff8532000c516b55f7%2Fresources%2Fnormal%2Flogo.png%3F1724433236&price=2) [Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=CRM+Software&product%5Fname=monday%2BCRM&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Ff96f40bdb8cb393c6e35be1f7464e339-d57f6f274d6a418582b17daa0ec5a658%2Fresources%2Fnormal%2Flogo.png%3F1724443714) [Demo](https://pmo.selecthub.com/get-product-demo/?category=CRM+Software&product%5Fname=monday%2BCRM&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Ff96f40bdb8cb393c6e35be1f7464e339-d57f6f274d6a418582b17daa0ec5a658%2Fresources%2Fnormal%2Flogo.png%3F1724443714) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=CRM+Software&product%5Fname=monday%2BCRM&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Ff96f40bdb8cb393c6e35be1f7464e339-d57f6f274d6a418582b17daa0ec5a658%2Fresources%2Fnormal%2Flogo.png%3F1724443714&price=2) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=CRM+Software&product%5Fname=monday%2BCRM&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Ff96f40bdb8cb393c6e35be1f7464e339-d57f6f274d6a418582b17daa0ec5a658%2Fresources%2Fnormal%2Flogo.png%3F1724443714&price=2) ### Products Insights Overall Rating Comparison [ Analyst Rating 87 Detailed Analysis ](#analyst-rating-section) [ User Sentiment ![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) (11346 Reviews) ](#user-sentiment-section) [ Analyst Rating 79 Detailed Analysis ](#analyst-rating-section) [ User Sentiment ![Excellent User Sentiment](https://www.selecthub.com/display/images/scores/excellent.svg) (1544 Reviews) ](#user-sentiment-section) Price Starts From $14/User, Monthly, Freemium [ 15-30 Day Free Trial is available →](https://pmo.selecthub.com/free-trial/?product%5Fname=Zoho CRM&category=CRM Software&product%5Flogo=https://d3uimxdj41cg3o.cloudfront.net/products/1a5b1e4daae265b790965a275b53ae50-27100143c091e2ff8532000c516b55f7/resources/normal/logo.png?1724433236) $12/User, Monthly, Freemium [ Free Trial is available →](https://pmo.selecthub.com/free-trial/?product%5Fname=monday CRM&category=CRM Software&product%5Flogo=https://d3uimxdj41cg3o.cloudfront.net/products/f96f40bdb8cb393c6e35be1f7464e339-d57f6f274d6a418582b17daa0ec5a658/resources/normal/logo.png?1724443714) Pros What we like about Zoho CRM and monday CRM: * AI assistant Zia predicts lead and deal success and suggests the best times to reach contacts * Strong out-of-box feature set with territory management, multichannel support and 50+ integrations * Mobile app includes full offline access and geo-location tools for field sales teams * Intuitive no-code interface makes it easy to set up pipelines and workflows without IT help * No-code automation builder handles routing, reminders and status changes without any coding * Strong security compliance including GDPR, CCPA and HIPAA certifications Cons What we dislike about Zoho CRM and monday CRM: * Steep learning curve — full customization takes significant time and additional training * Customer support responsiveness gets mixed marks from users * Contracts, quotes and CPQ support require separate Zoho add-ons, each at extra cost * Contact records don't split first and last names, which can complicate data management * Every minor update triggers a notification, flooding inboxes and making it hard to spot what matters * Proposal generation lacks flexibility and customization options, limiting quote workflows ### Our Review **Bottom line:** Zoho CRM is the better pick if you need deep CRM functionality — AI-powered sales tools, territory management and broad integration coverage. monday CRM is worth a look if you prioritize an easy-to-use interface and want to get your team up and running fast without a lot of technical setup. Zoho's AI assistant, Zia, sets it apart from monday in meaningful ways. It predicts which leads and deals are most likely to close, recommends the best times to send emails or make calls and analyzes sentiment in customer messages. monday doesn't have a comparable AI layer — its strength is in visual pipeline management and no-code workflow automation that non-technical users can configure themselves. Zoho starts at $14 per user per month and monday starts at $12 per user per month. The gap is small at entry level, but both platforms get considerably more expensive as you add users or unlock advanced features. On monday, most integrations and multi-board dashboards require the Standard or Pro plan. On Zoho, contract and quote tools live in separate add-on products like Zoho Contracts and Zoho Subscriptions. monday fits small and mid-sized teams that want a visual, flexible workspace without a heavy implementation. Zoho fits a wider range of company sizes and industries — it covers more CRM ground out of the box, including multichannel outreach across email, phone, social and live chat. That breadth comes with a steeper learning curve, though, and users note that customizing the platform takes real time to master. If your team needs a full-featured CRM with AI sales tools and doesn't mind investing in setup, Zoho is the stronger choice. If you want something your team can start using quickly with minimal training, monday's simpler interface and workflow tools make it easier to adopt — even if it trades some CRM depth to get there. ### Analyst Rating Summary Overall Scores Based on the research and analysis by SelectHub's team of research analysts, Zoho CRM has an analyst rating of 87\. By comparison monday CRM has an analyst rating of 79. 87 79 Features Comparison **Account and Contact Management** Manage and organize every detail about your customers and prospects in one central place, so you always have the full history at your fingertips. 100 82 **Communication Channels** Connect every email, call, and social media message to the right customer record, giving you a complete, organized view of all interactions. 92 69 **Dashboards and Reports** Analyze sales trends and customer engagement instantly using visual reports and customizable dashboards, helping you understand performance at a glance. 93 100 [Show More](#) [Show More](https://pmo.selecthub.com/customize-data/?category=CRM Software) Strengths The best features of Zoho CRM and monday CRM as judged by user reviews and analyst validation. Account and Contact Management Lead Management Opportunity Management Platform Security Product Management Dashboards and Reports Platform Security Product Management Integrations and Extensibility ### Analyst Ratings for Functional Requirements [Customize This Data](#) [Customize This Data](https://pmo.selecthub.com/customize-data/?category=CRM Software) How Zoho CRM and monday CRM compare against the top 13 functional requirements as defined by SelectHub project data. Zoho CRM monday CRM \+ Add Product [\+ Add Product](https://pmo.selecthub.com/customize-data/?category=CRM Software) Account and Contact Management CommunicationChannels Dashboards And Reports Document Management Lead Management Mobile Capabilities OpportunityManagement Partner RelationshipManagement Platform Capabilities Product Management Quotes, Orders, AndContracts Management Sales PerformanceManagement Team Collaboration 100 92 93 97 100 84 100 60 95 100 84 91 93 82 69 100 80 75 57 78 0 84 100 83 59 75 0 25 50 75 100 Implementation Level of Effort Estimation **Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. [Read more](#) **Tier 2:** Supported with workarounds or add-ons that may require additional costs. **Tier 3:** Requires partner integrations or custom development that is often at an additional cost. **Account And Contact Management** Manage and organize every detail about your customers and prospects in one central place, so you always have the full history at your fingertips. 100% 0% 0% 71% 0% 29% **Communication Channels** Connect every email, call, and social media message to the right customer record, giving you a complete, organized view of all interactions. 92% 0% 8% 54% 0% 46% **Dashboards And Reports** Analyze sales trends and customer engagement instantly using visual reports and customizable dashboards, helping you understand performance at a glance. 83% 17% 0% 100% 0% 0% **Document Management** Store and share all relevant files, contracts, and proposals directly on the customer's record, so you can easily find any document when you need it. 100% 0% 0% 80% 0% 20% **Lead Management** Nurture incoming leads by automatically assigning them, tracking their progress through the pipeline, and prioritizing the ones most likely to buy. 100% 0% 0% 57% 0% 43% **Mobile Capabilities** Access all your customer data, update deals, and log activities from your phone or tablet, so you can work effectively wherever you go. 86% 0% 14% 57% 0% 43% **Opportunity Management** Track your sales deals from start to finish, see exactly what stage each one is in, and forecast revenue with high accuracy. 100% 0% 0% 75% 0% 25% **Partner Relationship Management** Manage, track, and reward the activity of your external partners and resellers, ensuring everyone stays aligned on sales goals and progress. 60% 0% 40% 0% 0% 100% **Platform Capabilities** Customize the software's look, add unique fields, and connect it easily to other business tools, making it fit your specific way of working. 95% 0% 5% 81% 0% 19% **Product Management** Track details for every product or service you sell, making it simple to generate accurate quotes and manage related inventory records. 100% 0% 0% 100% 0% 0% **Quotes, Orders, And Contracts Management** Generate accurate sales quotes, convert them into orders, and manage all contracts directly, eliminating errors and speeding up your approval process. 67% 33% 0% 67% 0% 33% **Sales Performance Management** Monitor team sales goals, track individual progress against quotas, and provide coaching, all to help your team perform their best. 88% 0% 12% 50% 0% 50% **Team Collaboration** Work together seamlessly by assigning tasks, sharing notes, and mentioning teammates directly on customer records for faster problem-solving. 83% 17% 0% 67% 0% 33% **Customize This Data For Your Unique Needs** and compare feature capabilities head-to-head [CUSTOMIZE NOW](#) [CUSTOMIZE NOW](https://pmo.selecthub.com/customize-data/?category=CRM Software) ### Analyst Ratings for Technical Requirements [Customize This Data](#) [Customize This Data](https://pmo.selecthub.com/customize-data/?category=CRM Software) Implementation Level of Effort Estimation **Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. [Read more](#) **Tier 2:** Supported with workarounds or add-ons that may require additional costs. **Tier 3:** Requires partner integrations or custom development that is often at an additional cost. **Integrations And Extensibility** Connect your CRM easily to other tools you already use, like email and accounting, creating a seamless, centralized system for all your work. 88% 0% 12% 77% 0% 23% **Platform Security** Protect your essential customer information by setting precise access permissions and ensuring only authorized people can view sensitive data. 100% 0% 0% 100% 0% 0% **Requirements Summary** Of typical requirements, 85.8% are fully supported out of the box by Zoho CRM including Account And Contact Management, Lead Management and Opportunity Management. monday CRM supports 68.8% and excels at Dashboards And Reports, Platform Security and Product Management. Zoho CRM has an analyst rating of 87 and a user sentiment rating of 'great' based on 11346 reviews, while monday CRM has an analyst rating of 79 and a user sentiment rating of 'excellent' based on 1544 reviews. ### User Sentiment Summary Zoho CRM has a user sentiment rating of 85 based on 11346 reviews. monday CRM has a user sentiment rating of 92 based on 1544 reviews. ![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) 11346 reviews ![Excellent User Sentiment](https://www.selecthub.com/display/images/scores/excellent.svg) 1544 reviews Synopsis Evaluating all review platforms, our market analysts have compiled the following user sentiment data. 85% of users recommend this product Zoho CRM has a 'great' User Satisfaction Rating of 85% when considering 11346 user reviews from 5 recognized software review sites. 92% of users recommend this product monday CRM has a 'excellent' User Satisfaction Rating of 92% when considering 1544 user reviews from 5 recognized software review sites. User Review Scores **FinancesOnline** **5.0** (20) **4.6** (12) **G2.com, Inc** **4.1** (2826) **4.6** (921) **Capterra Inc** **4.3** (6966) **4.7** (405) **Gartner, Inc** **4.4** (542) **4.0** (33) **TrustRadius** **4.2** (992) **4.3** (173) ### Awards SelectHub awards earned by these products based on a comprehensive analysis by our research analysts. SelectHub research analysts have evaluated Zoho CRM and concluded it earns best-in-class honors for Account and Contact Management, Lead Management, Opportunity Management and Platform Security. ![Account and Contact Management Award]() ![Lead Management Award]() Show more ![Opportunity Management Award]() ![Platform Security Award]() SelectHub research analysts have evaluated monday CRM and concluded it earns best-in-class honors for Platform Security. monday CRM stands above the rest by achieving an ‘Excellent’ rating as a User Favorite. ![User Favorite Award]() ![Platform Security Award]() ### Product Assistance Training Resources Documentation In Person Live Online Videos Webinars Documentation In Person Live Online Videos Webinars Support Email Phone Chat FAQ Forum Knowledge Base 24/7 Live Support Email Phone Chat FAQ Forum Knowledge Base 24/7 Live Support ### Product Basics Company Size i Small Medium Large Small Medium Large Platforms Supported Windows Mac Linux Android Chromebook Windows Mac Linux Android Chromebook Deployment Supported Cloud On-Premise Mobile Cloud On-Premise Mobile Comparison of Top Alternatives [ Zoho CRM Alternatives](https://www.selecthub.com/crm-software/zoho-crm/alternatives/) [ monday CRM Alternatives](https://www.selecthub.com/crm-software/monday-crm/alternatives/) ### Screenshots ![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() ![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() ### Key Features * **AI sales assistant** – Zia predicts lead and deal success, recommends the best outreach timing and flags sentiment in customer emails to help reps prioritize their pipeline. * **Custom reporting** – Build standard and custom reports with multidimensional blending, filter by any metric and surface trends with heat maps and KPI dashboard widgets. * **Multichannel outreach** – Connect email, social media, phone and live chat in one place so reps can engage customers across every channel without switching apps. * **Offline mobile access** – Field reps can view schedules, use geo-location for in-person meetings and update records offline, with changes syncing automatically when reconnected. * **No-code automation** – Build workflow automations from scratch or modify pre-built templates to handle lead routing, deadline reminders and status changes without writing any code. * **Real-time dashboards** – Connect boards to a live sales dashboard and monitor wins, conversion rates, pipeline progress and quota performance as data updates. * **Platform security** – Complies with GDPR, CCPA, HIPAA and SOC Type 2, with an activity log that tracks all board changes including status updates and group movements. * **Inline contact editing** – Update contact details directly in the row without opening a separate window, reducing clicks and speeding up data entry for the whole team. ### Top Alternatives in CRM Software [ Copper CRM ](https://www.selecthub.com/p/crm-software/copper-crm/) [ Creatio ](https://www.selecthub.com/p/crm-software/creatio/) [ Dynamics 365 Sales ](https://www.selecthub.com/p/sales-force-automation-software/dynamics-365-sales/) [ Freshsales ](https://www.selecthub.com/p/crm-software/freshsales/) [ HubSpot Sales ](https://www.selecthub.com/p/sales-force-automation-software/hubspot-sales/) [ Infor CloudSuite CRM ](https://www.selecthub.com/p/crm-software/infor-crm/) [ Insightly ](https://www.selecthub.com/p/crm-software/insightly/) [ monday CRM ](https://www.selecthub.com/p/crm-software/monday-crm/) [ NetSuite CRM ](https://www.selecthub.com/p/crm-software/netsuite-crm/) [ Nimble CRM ](https://www.selecthub.com/p/crm-software/nimble-crm/) [ Oracle Sales Cloud ](https://www.selecthub.com/p/crm-software/oracle-sales-cloud/) [ Pega CRM ](https://www.selecthub.com/p/crm-software/pega-crm/) [ Pipedrive ](https://www.selecthub.com/p/crm-software/pipedrive/) [ Pipeliner CRM ](https://www.selecthub.com/p/crm-software/pipeliner/) [ Salesforce Sales Cloud ](https://www.selecthub.com/p/crm-software/salesforce-sales-cloud/) ### Related Categories Zoho CRM and monday CRM can also be found with other leading products in these categories: [ Contact Management Software ](https://www.selecthub.com/c/contact-management-software/) [ Lead Management Software ](https://www.selecthub.com/c/lead-management-software/) [ Sales Force Automation Software ](https://www.selecthub.com/c/sales-force-automation-software/) Show more [ Contact Management Software ](https://www.selecthub.com/c/contact-management-software/) [ Financial Services CRM Software ](https://www.selecthub.com/c/financial-services-crm-software/) Show more ### Head-to-Head Comparison ![Zoho CRM Software Tool]() ![Copper CRM Software Tool]() [Zoho CRM VS Copper CRM](https://www.selecthub.com/crm-software/zoho-crm-vs-copper-crm/) ![Zoho CRM Software Tool]() ![Creatio Software Tool]() [Zoho CRM VS Creatio](https://www.selecthub.com/crm-software/zoho-crm-vs-creatio/) ![Zoho CRM Software Tool]() ![Freshsales Software Tool]() [Zoho CRM VS Freshsales](https://www.selecthub.com/crm-software/zoho-crm-vs-freshsales/) ![Zoho CRM Software Tool]() ![Infor CloudSuite CRM Software Tool]() [Zoho CRM VS Infor CloudSuite CRM](https://www.selecthub.com/crm-software/zoho-crm-vs-infor-crm/) ![Zoho CRM Software Tool]() ![Insightly Software Tool]() [Zoho CRM VS Insightly](https://www.selecthub.com/crm-software/zoho-crm-vs-insightly/) ![Zoho CRM Software Tool]() ![monday CRM Software Tool]() [Zoho CRM VS monday CRM](https://www.selecthub.com/crm-software/zoho-crm-vs-monday-crm/) ![Zoho CRM Software Tool]() ![Nimble CRM Software Tool]() [Zoho CRM VS Nimble CRM](https://www.selecthub.com/crm-software/zoho-crm-vs-nimble-crm/) ![Zoho CRM Software Tool]() ![Oracle Sales Cloud Software Tool]() [Zoho CRM VS Oracle Sales Cloud](https://www.selecthub.com/crm-software/zoho-crm-vs-oracle-sales-cloud/) ![Zoho CRM Software Tool]() ![Pega CRM Software Tool]() [Zoho CRM VS Pega CRM](https://www.selecthub.com/crm-software/zoho-crm-vs-pega-crm/) ![Zoho CRM Software Tool]() ![Pipedrive Software Tool]() [Zoho CRM VS Pipedrive](https://www.selecthub.com/crm-software/pipedrive-vs-zoho-crm/) ![Zoho CRM Software Tool]() ![Pipeliner CRM Software Tool]() [Zoho CRM VS Pipeliner CRM](https://www.selecthub.com/crm-software/zoho-crm-vs-pipeliner/) ![Zoho CRM Software Tool]() ![Sugar Sell Software Tool]() [Zoho CRM VS Sugar Sell](https://www.selecthub.com/crm-software/zoho-crm-vs-sugar-sell/) **About SelectHub (and our data)** We’re the employee-owned Austin-based startup democratizing software data so you can make your decisions in an influence-free zone. Our market data is crowdsourced from our user-base of 100,000+ companies. WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more... ![SelectHub Products Reporting and Analytics]() [ Build Your Requirements](https://pmo.selecthub.com/crm-requirements-template-tool-site-vers/) ![SelectHub Products Cost and Pricing Guide]() [ Get Your Free Comparison Report](https://pmo.selecthub.com/request-custom-scorecard/?category=CRM%20Software) **Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. Fully or moderately supported out-of-the-box with industry-leading capabilities and is immediately available after installation without needing any add-ons, integrations, or custom development. **Tier 2:** Supported with workarounds or add-ons that may require additional costs. Not directly available in the software, but can be accomplished using other built-in features, workarounds, or add-ons/products from the vendor with or without any additional cost. **Tier 3:** Requires partner integrations or custom development that is often at an additional cost. Requires additional integrations, plugins, marketplace applications from a third-party vendor, or custom development using the APIs, libraries, extensions, and development framework supported by the software, with or without any additional cost. 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