[Home](https://www.selecthub.com/) \> [CRM](https://www.selecthub.com/category/customer-relationship-management/) \> [CRM Software](https://www.selecthub.com/c/crm-software/) \> [Zoho CRM](https://www.selecthub.com/p/crm-software/zoho-crm/) \> Zoho CRM vs Freshsales 

#  Zoho CRM vs Freshsales 

 Last Updated: April 6th, 2026 

Our analysts compared [Zoho CRM](https://www.selecthub.com/p/crm-software/zoho-crm/) vs [Freshsales](https://www.selecthub.com/p/crm-software/freshsales/) based on data from our 400+ point analysis of [CRM Software](https://www.selecthub.com/c/crm-software/), user reviews and our own crowdsourced data from our [free software selection platform](https://www.selecthub.com/about/start-free-selection-project-site/?category=CRM Software&cta=crm-software).

[Overview](#product-overview) [Pricing](#product-pricing) [Our Review](#product-analyst-summary) [Features](#product-benefits-features) [Analyst Ratings](#analyst-rating-section) [Comparison Charts](#product-comparison-charts) [User Ratings](#user-sentiment-section) [Screenshots](#product-screenshots) 

[![Zoho CRM Software Tool](https://cdn.selecthub.com/products/1a5b1e4daae265b790965a275b53ae50-27100143c091e2ff8532000c516b55f7/resources/normal/logo.png?1724433236)](https://www.selecthub.com/p/crm-software/zoho-crm/) 

[ ![Product Awards](https://www.selecthub.com/display/images/awards_badge.svg) ](#awards-section) 

[![Freshsales Software Tool](https://cdn.selecthub.com/products/5a570102ff1655264e06f782078b5af0-8adac7661793c403cdf8c471bd0e4898/resources/normal/logo.png?1736505837)](https://www.selecthub.com/p/crm-software/freshsales/) 

[ ![Product Awards](https://www.selecthub.com/display/images/awards_badge.svg) ](#awards-section) 

[Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=CRM+Software&product%5Fname=Zoho%2BCRM&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F1a5b1e4daae265b790965a275b53ae50-27100143c091e2ff8532000c516b55f7%2Fresources%2Fnormal%2Flogo.png%3F1724433236) [Demo](https://pmo.selecthub.com/get-product-demo/?category=CRM+Software&product%5Fname=Zoho%2BCRM&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F1a5b1e4daae265b790965a275b53ae50-27100143c091e2ff8532000c516b55f7%2Fresources%2Fnormal%2Flogo.png%3F1724433236) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=CRM+Software&product%5Fname=Zoho%2BCRM&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F1a5b1e4daae265b790965a275b53ae50-27100143c091e2ff8532000c516b55f7%2Fresources%2Fnormal%2Flogo.png%3F1724433236&price=2) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=CRM+Software&product%5Fname=Zoho%2BCRM&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F1a5b1e4daae265b790965a275b53ae50-27100143c091e2ff8532000c516b55f7%2Fresources%2Fnormal%2Flogo.png%3F1724433236&price=2) 

[Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=CRM+Software&product%5Fname=Freshsales&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F5a570102ff1655264e06f782078b5af0-8adac7661793c403cdf8c471bd0e4898%2Fresources%2Fnormal%2Flogo.png%3F1736505837) [Demo](https://pmo.selecthub.com/get-product-demo/?category=CRM+Software&product%5Fname=Freshsales&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F5a570102ff1655264e06f782078b5af0-8adac7661793c403cdf8c471bd0e4898%2Fresources%2Fnormal%2Flogo.png%3F1736505837) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=CRM+Software&product%5Fname=Freshsales&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F5a570102ff1655264e06f782078b5af0-8adac7661793c403cdf8c471bd0e4898%2Fresources%2Fnormal%2Flogo.png%3F1736505837&price=1) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=CRM+Software&product%5Fname=Freshsales&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F5a570102ff1655264e06f782078b5af0-8adac7661793c403cdf8c471bd0e4898%2Fresources%2Fnormal%2Flogo.png%3F1736505837&price=1) 

###  Products Insights

 Overall Rating Comparison

[ Analyst Rating  87 Detailed Analysis ](#analyst-rating-section) [ User Sentiment ![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) (11346 Reviews) ](#user-sentiment-section) 

[ Analyst Rating  78 Detailed Analysis ](#analyst-rating-section) [ User Sentiment ![Excellent User Sentiment](https://www.selecthub.com/display/images/scores/excellent.svg) (2245 Reviews) ](#user-sentiment-section) 

 Price Starts From

$14/User, Monthly, Freemium 

[ 15-30 Day Free Trial is available →](https://pmo.selecthub.com/free-trial/?product%5Fname=Zoho CRM&category=CRM Software&product%5Flogo=https://d3uimxdj41cg3o.cloudfront.net/products/1a5b1e4daae265b790965a275b53ae50-27100143c091e2ff8532000c516b55f7/resources/normal/logo.png?1724433236) 

[Get a free price quote](https://pmo.selecthub.com/get-product-pricing/?category=CRM+Software&product%5Fname=Zoho%2BCRM&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fcrm-software%2Fzoho-crm-vs-freshsales%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F1a5b1e4daae265b790965a275b53ae50-27100143c091e2ff8532000c516b55f7%2Fresources%2Fnormal%2Flogo.png%3F1724433236&price=2) 

Tailored to your specific needs

$9/User, Monthly, Freemium 

[ 21 Day Free Trial is available →](https://pmo.selecthub.com/free-trial/?product%5Fname=Freshsales&category=CRM Software&product%5Flogo=https://d3uimxdj41cg3o.cloudfront.net/products/5a570102ff1655264e06f782078b5af0-8adac7661793c403cdf8c471bd0e4898/resources/normal/logo.png?1736505837) 

[Get a free price quote](https://pmo.selecthub.com/get-product-pricing/?category=CRM+Software&product%5Fname=Freshsales&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fcrm-software%2Fzoho-crm-vs-freshsales%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F5a570102ff1655264e06f782078b5af0-8adac7661793c403cdf8c471bd0e4898%2Fresources%2Fnormal%2Flogo.png%3F1736505837&price=1) 

Tailored to your specific needs

 Pros

 What we like about Zoho CRM and Freshsales:

**Work Offline:** Users who mention this feature say the platform functions well even when used in offline mode. 

**Business Management:** The system monitors business performance, populates the website with suitable visitors and keeps a tab on productivity and output, eliminating unmatched customers and removing hassle according to users who mention this aspect. 

**Affordable:** Users said the software is budget-friendly as compared to other CRM systems and has considerably more adaptive features for the price. 

**Integrations:** Reviewers appreciated Zoho’s integration with in-house tools that support unified workflows, flexibility and email functionality. 

**Customer Support:** Freshsales’ responsive and helpful support team provides 24/7 phone assistance, guiding users through smooth onboarding and quickly resolving any queries. 

**User Experience:** The CRM is designed with user-friendliness in mind, offering an interface that is straightforward to navigate. 

**Customization Options:** It provides flexible customization features that can adapt to unique workflow requirements and processes. 

 Cons

 What we dislike about Zoho CRM and Freshsales:

**Learning Curve:** Users mentioned some features and customization requires additional time and learning to implement. 

**Customer Support:** Zoho’s customer support and inquiry resolution isn’t very responsive, according to users who refer to support. However, the chat support is comparatively better. 

**Lags and Delays:** Reviewers noted there is sometimes a lag in notifications for email tracking and updates. 

**Limited Integration Capabilities:** Users may find the current range of third-party integrations somewhat restricted, potentially creating challenges for businesses with complex software ecosystems. 

**Feature Constraints:** Some users report that Freshsales has a limited feature set, including the lack of order history, search history and styling options for forms. It might not meet the advanced requirements of larger or more complex sales organizations. 

###  Our Review

 Zoho CRM is a cloud-based CRM solution that serves businesses of all sizes and across various industries. It provides users with real-time data analysis, AI-powered sales performance optimization and extensive automation and customization. You can streamline workflows and improve sales efficiency with lead nurturing, deal management, and third-party integrations. With an analyst rating of 87, Zoho is one of the top CRM products in the market, according to our research, right alongside industry heavyweights like Salesforce and ahead of CRM giants like HubSpot and Oracle Sales Cloud.Here's how Mistras Group, a multinational asset protection provider, improved its sales processes with Zoho. They tackled inconsistent record-keeping by implementing standardized workflows, hierarchical roles and custom modules in Zoho CRM. The transition helped them capture customer information, specifically during trade shows, using Zoho Scanner while setting clear workflow rules for timely updates and accurate reporting. With over 40 standard reports and 50-70 custom reports, Mistras gained full visibility into their operations, helping them track high-value clients worth over $1 million and make data-driven forecasts. This systematic practice of customer data management has helped them win new business and strengthen existing partnerships.During the test run of their free trial, I loved working with standout features like the customizable dashboard, automated lead creation via the email parser and drop-down linking for account, product, lead and quote creation. Zoho’s AI assistant, Zia, recommends product matches for users based on the behavioral patterns of all customers. You can control the AI’s recommendation model. Set one up from scratch or use a predefined option.Zoho’s mobile app is just as powerful as the desktop version, giving you access to all its features on the go. Plus, it has in-depth reporting capabilities, which can help identify improvement areas. However, I found that these reports, while extensive, might not be as visually appealing as the graphs and infographics you’d find on other platforms like HubSpot.If you’re looking for an all-in-one CRM that does pretty much everything, you can’t go wrong with Zoho CRM. According to our data, it fully supports 86% of key CRM requirements out of the box. And only 5% aren’t supported at all. In fact, it fully supports more features out of the box than CRM juggernauts, Salesforce (81%) and HubSpot (80%).Despite delivering a ton of helpful features, Zoho CRM does lack a few tools, according to our research. It doesn’t offer mobile push notifications. If you need a system to manage contracts and quotes, you’ll need to connect with other platforms, such as Zoho Contracts and Zoho Subscriptions, each of which costs extra. Zoho CRM also doesn’t integrate with CPQ solutions.Users report a learning curve associated with full feature utilization and customization. Additionally, some advanced features and functionalities require upgrades to higher tiers, making it expensive for smaller teams. Overall, Zoho CRM offers an interoperable solution for businesses looking for a customizable, affordable CRM platform. 

[Show more](#) 

 I tested out Freshsales’ Enterprise plan to get a close look at what this CRM can really do. The platform feels like it's built with product sales in mind, which means you’ll have to get creative about fitting a service-based business into its framework.Freshsales gave me exactly what I needed without drowning me in unnecessary features. Making calls and sending SMS directly from the system was super convenient, and the dialer tracked everything automatically, which saved me tons of time.But it wasn't all smooth sailing. The configuration settings are scattered everywhere and hard to navigate. I found myself clicking through way too many steps to do simple tasks. The online help documentation didn't always match what I was seeing on the platform, which made learning the system even trickier.For task management, I'm used to a Kanban board to visualize my workflow, but Freshsales doesn’t support it. Another small but annoying issue is that the system doesn't remember my previous contact searches, so I'm constantly retyping names.Senior Lead Generation Specialist at Alore and Freshsales user Sampath S said:Freshsales is incredibly user-friendly, making it easy for sales teams to adopt and start using it quickly. It also integrates with other business apps, such as email marketing tools, calendar apps and CRM systems.While Freshsales is excellent for small to medium-sized businesses, it may lack some advanced features required by larger enterprises. The mobile app, while improved, still has some limitations compared to the desktop version.”The mobile app was the most disappointing part of my experience. It ran slowly and had fewer features than the web version. I even ran into a bizarre login problem where the app claimed my domain was invalid — even though I had the dashboard open right in front of me.On the bright side, the web app is clean and functional. I could easily track deals, manage product information and see my team's activities. The platform gives a straightforward way to manage sales without any unnecessary complexity.If you're a sales team that sells products and doesn't mind adapting to a somewhat rigid system, Freshsales could be a good fit. It requires some patience and creative thinking, but it offers a focused approach to sales management that cuts out the fluff. 

[Show more](#) 

###  Key Features

* **Sales Force Automation:** Automate tedious sales tasks such as lead generation and routing, data entry, email notifications, field updates and more. Optimize lead management, deal management, account management, contact management, and manage workflow and assignment rules.
* **Process Management:** Enable your sales team to follow a standardized sales strategy. Use the blueprint feature to log offline processes such as order management or deal closure, ensuring consistent execution. Create automated approvals for common activities such as vacation time requests, capital expense reports and pricing discount requests. Additionally, you can set rules for assigning leads, escalating cases and validating CRM data.
* **Opportunity Management:** Keep everyone’s antennas tuned to the same channel with Zoho’s activity tracking for all customer interactions like emails, calls, tasks and notes. Create deals and associate them with campaigns with drop-down fields and generate multiple pipelines using the standard template or your own personalized fields You can create a custom Kanban view using dropdown options and fields.
* **Multichannel Support:** Connect with your email platform to send emails directly from the CRM. Connect your brand’s social media channel to respond in real-time, follow relevant conversations and automate lead generation. Use the Phonebridge integration to enable sales reps to easily log and track information from calls. You can also embed live chat and lead capture forms on your website to facilitate sales, marketing and customer service efforts.
* **Sales Enablement:** Aid sales reps in their daily jobs using features like quotes and purchase orders (via integration with Zoho’s Finance Suite), a documents library, integration with Zoho’s presentation and document creation applications, and external-facing portals for partners and vendors. It also offers a calendar, a feature called SalesInbox for prioritizing the most lucrative emails, a web meeting platform through the Zoho Meeting integration, real-time notifications, collaboration feeds and more.

[read more...](#) 

* **Product Catalog:** Scoring a 100 for product management from our analysts, Freshsales allows you to catalog products or services with detailed tracking and management capabilities. The products module includes default fields like product name, SKU number and product category, with the ability to create custom filters and pricing structures in multiple currencies.
* **Activity Timeline:** This feature offers real-time tracking of visitor activities across websites and in-app interactions, providing a complete view of user engagement. It captures upcoming and overdue scheduled events, gives you insights into the most-used product features and monitors customer interactions.
* **Deal Management:** The CRM allows you to create, track and progress deals through the sales pipeline. It automatically generates deal names, enables custom field additions and provides automatic deal value calculations based on product pricing, quantity and applicable discounts.
* **Team Inbox:** You can create a centralized communication hub for sales, support and marketing queries, automatically creating and associating contacts from incoming communications. The inbox ensures collaboration by automatically managing user access. It removes deactivated users and makes new team inboxes accessible to all users by default.
* **Built-in Phone:** The integrated phone system in Freshsales enables you to make direct calls from laptops or smart devices, with the ability to purchase local and toll-free numbers from various countries. You can access call logs, view detailed caller information, including name and company, and maintain detailed communication notes with prospects.

[read more...](#) 

###  Analyst Rating Summary

 Overall Scores

 Based on the research and analysis by SelectHub's team of research analysts, Zoho CRM has an analyst rating of 87\. By comparison Freshsales has an analyst rating of 78.

 87 

 78 

 Features Comparison

**Account and Contact Management**  
 Manage and organize every detail about your customers and prospects in one central place, so you always have the full history at your fingertips. 

 100 

 71 

**Communication Channels**  
 Connect every email, call, and social media message to the right customer record, giving you a complete, organized view of all interactions. 

 92 

 96 

**Dashboards and Reports**  
 Analyze sales trends and customer engagement instantly using visual reports and customizable dashboards, helping you understand performance at a glance. 

 93 

 100 

[Show More](#) [Show More](https://pmo.selecthub.com/customize-data/?category=CRM Software) 

 Strengths

 The best features of Zoho CRM and Freshsales as judged by user reviews and analyst validation. 

Account and Contact Management

Lead Management

Opportunity Management

Platform Security

Product Management

Dashboards and Reports

Lead Management

Opportunity Management

Product Management

Communication Channels

###  Analyst Ratings for Functional Requirements [Customize This Data](#) [Customize This Data](https://pmo.selecthub.com/customize-data/?category=CRM Software) 

 How Zoho CRM and Freshsales compare against the top 13 functional requirements as defined by SelectHub project data.

Zoho CRM Freshsales 

\+ Add Product [\+ Add Product](https://pmo.selecthub.com/customize-data/?category=CRM Software) 

 Account and Contact Management CommunicationChannels Dashboards And Reports Document Management Lead Management Mobile Capabilities OpportunityManagement Partner RelationshipManagement Platform Capabilities Product Management Quotes, Orders, AndContracts Management Sales PerformanceManagement Team Collaboration 100 92 93 97 100 84 100 60 95 100 84 91 93 71 96 100 56 100 79 100 0 79 100 54 82 83 0 25 50 75 100 

 Implementation Level of Effort Estimation

**Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. [Read more](#) 

**Tier 2:** Supported with workarounds or add-ons that may require additional costs. 

**Tier 3:** Requires partner integrations or custom development that is often at an additional cost. 

**Account And Contact Management**   
Manage and organize every detail about your customers and prospects in one central place, so you always have the full history at your fingertips. 

100%

0%

0%

71%

0%

29%

**Communication Channels**   
Connect every email, call, and social media message to the right customer record, giving you a complete, organized view of all interactions. 

92%

0%

8%

92%

0%

8%

**Dashboards And Reports**   
Analyze sales trends and customer engagement instantly using visual reports and customizable dashboards, helping you understand performance at a glance. 

83%

17%

0%

100%

0%

0%

**Document Management**   
Store and share all relevant files, contracts, and proposals directly on the customer's record, so you can easily find any document when you need it. 

100%

0%

0%

20%

60%

20%

**Lead Management**   
Nurture incoming leads by automatically assigning them, tracking their progress through the pipeline, and prioritizing the ones most likely to buy. 

100%

0%

0%

100%

0%

0%

**Mobile Capabilities**   
Access all your customer data, update deals, and log activities from your phone or tablet, so you can work effectively wherever you go. 

86%

0%

14%

71%

0%

29%

**Opportunity Management**   
Track your sales deals from start to finish, see exactly what stage each one is in, and forecast revenue with high accuracy. 

100%

0%

0%

100%

0%

0%

**Partner Relationship Management**   
Manage, track, and reward the activity of your external partners and resellers, ensuring everyone stays aligned on sales goals and progress. 

60%

0%

40%

0%

0%

100%

**Platform Capabilities**   
Customize the software's look, add unique fields, and connect it easily to other business tools, making it fit your specific way of working. 

95%

0%

5%

71%

10%

19%

**Product Management**   
Track details for every product or service you sell, making it simple to generate accurate quotes and manage related inventory records. 

100%

0%

0%

100%

0%

0%

**Quotes, Orders, And Contracts Management**   
Generate accurate sales quotes, convert them into orders, and manage all contracts directly, eliminating errors and speeding up your approval process. 

67%

33%

0%

11%

56%

33%

**Sales Performance Management**   
Monitor team sales goals, track individual progress against quotas, and provide coaching, all to help your team perform their best. 

88%

0%

12%

75%

0%

25%

**Team Collaboration**   
Work together seamlessly by assigning tasks, sharing notes, and mentioning teammates directly on customer records for faster problem-solving. 

83%

17%

0%

83%

0%

17%

**Customize This Data For Your Unique Needs** and compare feature capabilities head-to-head [CUSTOMIZE NOW](#) [CUSTOMIZE NOW](https://pmo.selecthub.com/customize-data/?category=CRM Software) 

###  Analyst Ratings for Technical Requirements [Customize This Data](#) [Customize This Data](https://pmo.selecthub.com/customize-data/?category=CRM Software) 

 Implementation Level of Effort Estimation

**Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. [Read more](#) 

**Tier 2:** Supported with workarounds or add-ons that may require additional costs. 

**Tier 3:** Requires partner integrations or custom development that is often at an additional cost. 

**Integrations And Extensibility**   
Connect your CRM easily to other tools you already use, like email and accounting, creating a seamless, centralized system for all your work. 

88%

0%

12%

88%

0%

12%

**Platform Security**   
Protect your essential customer information by setting precise access permissions and ensuring only authorized people can view sensitive data. 

100%

0%

0%

86%

0%

14%

**Requirements Summary** Of typical requirements, 85.8% are fully supported out of the box by Zoho CRM including Account And Contact Management, Lead Management and Opportunity Management. Freshsales supports 73.8% and excels at Dashboards And Reports, Lead Management and Opportunity Management. Zoho CRM has an analyst rating of 87 and a user sentiment rating of 'great' based on 11346 reviews, while Freshsales has an analyst rating of 78 and a user sentiment rating of 'excellent' based on 2245 reviews. 

###  User Sentiment Summary

 Zoho CRM has a user sentiment rating of 85 based on 11346 reviews. Freshsales has a user sentiment rating of 90 based on 2245 reviews. 

![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) 11346 reviews 

![Excellent User Sentiment](https://www.selecthub.com/display/images/scores/excellent.svg) 2245 reviews 

 Synopsis

 Evaluating all review platforms, our market analysts have compiled the following user sentiment data.

 85%

of users recommend this product

 Zoho CRM has a 'great' User Satisfaction Rating of 85% when considering 11346 user reviews from 5 recognized software review sites.

 90%

of users recommend this product

 Freshsales has a 'excellent' User Satisfaction Rating of 90% when considering 2245 user reviews from 5 recognized software review sites.

 User Review Scores

**FinancesOnline** 

**5.0** (20) 

**5.0** (19) 

**G2.com, Inc** 

**4.1** (2826) 

**4.5** (1224) 

**Capterra Inc** 

**4.3** (6966) 

**4.5** (620) 

**Gartner, Inc** 

**4.4** (542) 

**4.4** (248) 

**TrustRadius** 

**4.2** (992) 

**4.2** (134) 

###  Awards

SelectHub awards earned by these products based on a comprehensive analysis by our research analysts.

 SelectHub research analysts have evaluated Zoho CRM and concluded it earns best-in-class honors for Account and Contact Management, Lead Management, Opportunity Management and Platform Security. 

![Account and Contact Management Award]()

![Lead Management Award]()

Show more

![Opportunity Management Award]()

![Platform Security Award]()

 SelectHub research analysts have evaluated Freshsales and concluded it earns best-in-class honors for Lead Management and Opportunity Management. Freshsales stands above the rest by achieving an ‘Excellent’ rating as a User Favorite. 

![User Favorite Award]()

![Lead Management Award]()

Show more

![Opportunity Management Award]()

###  Product Assistance

 Training Resources

Documentation

In Person

Live Online

Videos

Webinars

Documentation

In Person

Live Online

Videos

Webinars

 Support

Email

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

Email

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

###  Product Basics

 Company Size 

 i

Small

Medium

Large

Small

Medium

Large

 Platforms Supported

Windows

Mac

Linux

Android

Chromebook

Windows

Mac

Linux

Android

Chromebook

 Deployment Supported

Cloud

On-Premise

Mobile

Cloud

On-Premise

Mobile

 Comparison of Top Alternatives

[ Zoho CRM Alternatives](https://www.selecthub.com/crm-software/zoho-crm/alternatives/) 

[ Freshsales Alternatives](https://www.selecthub.com/crm-software/freshsales/alternatives/) 

###  Screenshots

![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() 

![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() 

Our analysts compared Zoho CRM vs Freshsales based on data from our 400 point analysis of CRM Software, users reviews, and our own crowdsourced data from our free software selection platform. 

[ Get Your Free Comparison Report](https://pmo.selecthub.com/request-custom-scorecard/?category=CRM%20Software)

###  Top Alternatives in CRM Software 

[  Copper CRM ](https://www.selecthub.com/p/crm-software/copper-crm/) [  Creatio ](https://www.selecthub.com/p/crm-software/creatio/) [  Dynamics 365 Sales ](https://www.selecthub.com/p/sales-force-automation-software/dynamics-365-sales/) [  Freshsales ](https://www.selecthub.com/p/crm-software/freshsales/) [  HubSpot Sales ](https://www.selecthub.com/p/sales-force-automation-software/hubspot-sales/) [  Infor CloudSuite CRM ](https://www.selecthub.com/p/crm-software/infor-crm/) [  Insightly ](https://www.selecthub.com/p/crm-software/insightly/) [  monday CRM ](https://www.selecthub.com/p/crm-software/monday-crm/) [  NetSuite CRM ](https://www.selecthub.com/p/crm-software/netsuite-crm/) [  Nimble CRM ](https://www.selecthub.com/p/crm-software/nimble-crm/) [  Oracle Sales Cloud ](https://www.selecthub.com/p/crm-software/oracle-sales-cloud/) [  Pega CRM ](https://www.selecthub.com/p/crm-software/pega-crm/) [  Pipedrive ](https://www.selecthub.com/p/crm-software/pipedrive/) [  Pipeliner CRM ](https://www.selecthub.com/p/crm-software/pipeliner/) [  Salesforce Sales Cloud ](https://www.selecthub.com/p/crm-software/salesforce-sales-cloud/) 

###  Related Categories

 Zoho CRM and Freshsales can also be found with other leading products in these categories:

[ Contact Management Software ](https://www.selecthub.com/c/contact-management-software/) 

[ Lead Management Software ](https://www.selecthub.com/c/lead-management-software/) 

[ Sales Force Automation Software ](https://www.selecthub.com/c/sales-force-automation-software/) 

[Show more](#read-more-categories) 

[ Contact Management Software ](https://www.selecthub.com/c/contact-management-software/) 

[ Lead Management Software ](https://www.selecthub.com/c/lead-management-software/) 

[ Sales Acceleration Software ](https://www.selecthub.com/c/sales-acceleration-software/) 

[ Sales Force Automation Software ](https://www.selecthub.com/c/sales-force-automation-software/) 

[Show more](#read-more-categories) 

### Compare other software products using the SelectHub platform

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Choose a Category to Select a Product  Compare 

###  Head-to-Head Comparison

![Zoho CRM Software Tool]() 

![Copper CRM Software Tool]() 

[Zoho CRM VS Copper CRM](https://www.selecthub.com/crm-software/zoho-crm-vs-copper-crm/) 

![Zoho CRM Software Tool]() 

![Creatio Software Tool]() 

[Zoho CRM VS Creatio](https://www.selecthub.com/crm-software/zoho-crm-vs-creatio/) 

![Zoho CRM Software Tool]() 

![Freshsales Software Tool]() 

[Zoho CRM VS Freshsales](https://www.selecthub.com/crm-software/zoho-crm-vs-freshsales/) 

![Zoho CRM Software Tool]() 

![Infor CloudSuite CRM Software Tool]() 

[Zoho CRM VS Infor CloudSuite CRM](https://www.selecthub.com/crm-software/zoho-crm-vs-infor-crm/) 

![Zoho CRM Software Tool]() 

![Insightly Software Tool]() 

[Zoho CRM VS Insightly](https://www.selecthub.com/crm-software/zoho-crm-vs-insightly/) 

![Zoho CRM Software Tool]() 

![monday CRM Software Tool]() 

[Zoho CRM VS monday CRM](https://www.selecthub.com/crm-software/zoho-crm-vs-monday-crm/) 

![Zoho CRM Software Tool]() 

![Nimble CRM Software Tool]() 

[Zoho CRM VS Nimble CRM](https://www.selecthub.com/crm-software/zoho-crm-vs-nimble-crm/) 

![Zoho CRM Software Tool]() 

![Oracle Sales Cloud Software Tool]() 

[Zoho CRM VS Oracle Sales Cloud](https://www.selecthub.com/crm-software/zoho-crm-vs-oracle-sales-cloud/) 

![Zoho CRM Software Tool]() 

![Pega CRM Software Tool]() 

[Zoho CRM VS Pega CRM](https://www.selecthub.com/crm-software/zoho-crm-vs-pega-crm/) 

![Zoho CRM Software Tool]() 

![Pipedrive Software Tool]() 

[Zoho CRM VS Pipedrive](https://www.selecthub.com/crm-software/pipedrive-vs-zoho-crm/) 

![Zoho CRM Software Tool]() 

![Pipeliner CRM Software Tool]() 

[Zoho CRM VS Pipeliner CRM](https://www.selecthub.com/crm-software/zoho-crm-vs-pipeliner/) 

![Zoho CRM Software Tool]() 

![Sugar Sell Software Tool]() 

[Zoho CRM VS Sugar Sell](https://www.selecthub.com/crm-software/zoho-crm-vs-sugar-sell/) 

**Need expert advice?** Let us know, we're here to help you [GET ADVICE NOW](https://pmo.selecthub.com/guided-services/?category=CRM Software) 

**About SelectHub (and our data)** 

We’re the employee-owned Austin-based startup democratizing software data so you can make your decisions in an influence-free zone. Our market data is crowdsourced from our user-base of 100,000+ companies.

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

![SelectHub Products Reporting and Analytics]() 

[ Build Your Requirements](https://pmo.selecthub.com/crm-requirements-template-tool-site-vers/)

![SelectHub Products Cost and Pricing Guide]() 

[ Get Your Free Comparison Report](https://pmo.selecthub.com/request-custom-scorecard/?category=CRM%20Software)

**Tier 1:**  
 Fully/moderately supported out-of-the-box allowing for quick and easy deployment.  
Fully or moderately supported out-of-the-box with industry-leading capabilities and is immediately available after installation without needing any add-ons, integrations, or custom development. 

**Tier 2:**  
 Supported with workarounds or add-ons that may require additional costs.  
Not directly available in the software, but can be accomplished using other built-in features, workarounds, or add-ons/products from the vendor with or without any additional cost. 

**Tier 3:**  
 Requires partner integrations or custom development that is often at an additional cost.  
Requires additional integrations, plugins, marketplace applications from a third-party vendor, or custom development using the APIs, libraries, extensions, and development framework supported by the software, with or without any additional cost. 

[Close](#) 

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