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Benefits and Insights

Why use Vivantio?

Key differentiators & advantages of Vivantio

  • Incident, problem and change management

  • Client, asset, knowledge and task management

  • Configurable ticket types

  • Automation – ticket triggers, escalation and routing

  • Configurable, branded customer portals

  • Mobile-friendly

  • Full roles and permissions configuration

  • Extensive report builder and customizable dashboards

  • Chat

  • Surveys

  • Full API and out-of-the-box integrations

Vivantio Reviews

Average customer reviews & user sentiment summary:

205 reviews

80%

of users would recommend this product

User Sentiment i

Based on 205 reviews:

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