[Home](https://www.selecthub.com/) \> [CRM](https://www.selecthub.com/category/customer-relationship-management/) \> [CRM Software](https://www.selecthub.com/c/crm-software/) \> [SuiteCRM](https://www.selecthub.com/p/crm-software/suitecrm/) \> SuiteCRM vs CiviCRM 

#  SuiteCRM vs CiviCRM 

 Last Updated: May 25th, 2026 

Our analysts compared [SuiteCRM](https://www.selecthub.com/p/crm-software/suitecrm/) vs [CiviCRM](https://www.selecthub.com/p/non-profit-crm-software/civicrm/) based on data from our 400+ point analysis of [CRM Software](https://www.selecthub.com/c/crm-software/), user reviews and our own crowdsourced data from our [free software selection platform](https://www.selecthub.com/about/start-free-selection-project-site/?category=CRM Software&cta=crm-software).

[Overview](#product-overview) [Pricing](#product-pricing) [Our Review](#product-analyst-summary) [User Ratings](#user-sentiment-section) [Features](#product-benefits-features) [Screenshots](#product-screenshots) 

Remove Add to Compare 

[![SuiteCRM Software Tool](https://cdn.selecthub.com/products/692baebec3bb4b53d7ebc3b9fabac31b-4d331c5c8e952544333000a4361aa25e/resources/normal/logo.png?1693318173)](https://www.selecthub.com/p/crm-software/suitecrm/)

Remove Add to Compare 

[![CiviCRM Software Tool](https://cdn.selecthub.com/products/64c53a52cb3bd1a01c03a64db985c0cc-467daf70a924c5be426ab2235b4aed10/resources/normal/logo.png?1693317438)](https://www.selecthub.com/p/non-profit-crm-software/civicrm/)

[Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=CRM+Software&product%5Fname=SuiteCRM&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F692baebec3bb4b53d7ebc3b9fabac31b-4d331c5c8e952544333000a4361aa25e%2Fresources%2Fnormal%2Flogo.png%3F1693318173) [Demo](https://pmo.selecthub.com/get-product-demo/?category=CRM+Software&product%5Fname=SuiteCRM&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F692baebec3bb4b53d7ebc3b9fabac31b-4d331c5c8e952544333000a4361aa25e%2Fresources%2Fnormal%2Flogo.png%3F1693318173) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=CRM+Software&product%5Fname=SuiteCRM&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F692baebec3bb4b53d7ebc3b9fabac31b-4d331c5c8e952544333000a4361aa25e%2Fresources%2Fnormal%2Flogo.png%3F1693318173&price=3) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=CRM+Software&product%5Fname=SuiteCRM&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F692baebec3bb4b53d7ebc3b9fabac31b-4d331c5c8e952544333000a4361aa25e%2Fresources%2Fnormal%2Flogo.png%3F1693318173&price=3) 

[Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=CRM+Software&product%5Fname=CiviCRM&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F64c53a52cb3bd1a01c03a64db985c0cc-467daf70a924c5be426ab2235b4aed10%2Fresources%2Fnormal%2Flogo.png%3F1693317438) [Demo](https://pmo.selecthub.com/get-product-demo/?category=CRM+Software&product%5Fname=CiviCRM&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F64c53a52cb3bd1a01c03a64db985c0cc-467daf70a924c5be426ab2235b4aed10%2Fresources%2Fnormal%2Flogo.png%3F1693317438) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=CRM+Software&product%5Fname=CiviCRM&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F64c53a52cb3bd1a01c03a64db985c0cc-467daf70a924c5be426ab2235b4aed10%2Fresources%2Fnormal%2Flogo.png%3F1693317438&price=1) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=CRM+Software&product%5Fname=CiviCRM&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F64c53a52cb3bd1a01c03a64db985c0cc-467daf70a924c5be426ab2235b4aed10%2Fresources%2Fnormal%2Flogo.png%3F1693317438&price=1) 

###  Products Insights

 Product Ranking 

## #25

 among all   
 CRM Software

## #185

 among all   
 CRM Software

[Find out who the leaders are](https://pmo.selecthub.com/top-crm-analyst-report-site-vers?post%5Ftype=auto%5Fvs%5Farticle&category%5Fslug=crm-software&product%5Fslug=suitecrm&category=CRM+Software) 

 Price Starts From

$175 Monthly, Freemium, Open-Source 

[ Free Trial is available →](https://pmo.selecthub.com/free-trial/?product%5Fname=SuiteCRM&category=CRM Software&product%5Flogo=https://d3uimxdj41cg3o.cloudfront.net/products/692baebec3bb4b53d7ebc3b9fabac31b-4d331c5c8e952544333000a4361aa25e/resources/normal/logo.png?1693318173) 

$0 Free, Open-Source 

[ Free Trial is available →](https://pmo.selecthub.com/free-trial/?product%5Fname=CiviCRM&category=CRM Software&product%5Flogo=https://d3uimxdj41cg3o.cloudfront.net/products/64c53a52cb3bd1a01c03a64db985c0cc-467daf70a924c5be426ab2235b4aed10/resources/normal/logo.png?1693317438) 

 Pros

 What we like about SuiteCRM and CiviCRM:

* Open-source with no user limits and extensive customization options
* Includes pipeline, quote, invoice, and sales forecasting tools out of the box
* Rule-based workflow automation handles tasks and reminders across the sales process

* Free to download and use with no licensing fees
* Built specifically for nonprofits with donation, membership, and advocacy tools
* Integrates natively with WordPress, Drupal, and Joomla for smoother data flow

 Cons

 What we dislike about SuiteCRM and CiviCRM:

* Interface feels outdated, which adds to the learning curve for new users
* Significant customizations typically require help from an external developer
* Built-in reports lack depth for advanced analysis without extra plugins

* Users find the interface outdated and frustrating to navigate daily
* Initial configuration often requires dedicated IT staff or a hired developer
* Designed narrowly for nonprofits and civic organizations, not general business use

###  Our Review

**Bottom line:** SuiteCRM fits well if you need a general-purpose CRM for sales and customer management across any industry. CiviCRM is the stronger pick if you work in the nonprofit or civic sector and need tools built around fundraising, membership, and advocacy.

Both are open-source, so neither locks you into licensing fees. SuiteCRM starts at $175 per month, while CiviCRM is free to download and use. If you're running on a tight budget and your work centers on nonprofit operations, CiviCRM's free model is hard to beat.

SuiteCRM gives you a well-rounded business CRM: contact and account management, a sales pipeline, quoting, invoicing, and workflow automation. It works across industries and handles most standard CRM needs without extra configuration. If you're in sales or need to manage a traditional customer lifecycle, it covers a lot of ground out of the box.

CiviCRM goes deep on nonprofit-specific tools that SuiteCRM doesn't have. Peer-to-peer fundraising, donation tracking, membership programs, advocacy campaigns, and event management are all built in. If those are central to how your organization runs, CiviCRM's feature set is purpose-made for you. It also connects directly with WordPress, Drupal, and Joomla, which matters if your website is built on one of those platforms.

Both products share a common weakness: their interfaces feel dated, and getting either one properly configured takes real technical effort. SuiteCRM's customizations often need a developer. CiviCRM's setup typically requires IT staff or an outside hire.

If you're a nonprofit or similar organization, CiviCRM's specialized tools and free pricing make it the clearer choice. If you're running a business in any other industry and need a solid, customizable CRM, SuiteCRM is worth a closer look.

###  User Sentiment Summary

 SuiteCRM has a user sentiment rating of 84 based on 93 reviews. CiviCRM has a user sentiment rating of 88 based on 45 reviews. 

![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) 93 reviews 

![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) 45 reviews 

 Synopsis

 Evaluating all review platforms, our market analysts have compiled the following user sentiment data.

 84%

of users recommend this product

 SuiteCRM has a 'great' User Satisfaction Rating of 84% when considering 93 user reviews from 3 recognized software review sites.

 88%

of users recommend this product

 CiviCRM has a 'great' User Satisfaction Rating of 88% when considering 45 user reviews from 2 recognized software review sites.

 User Review Scores

**FinancesOnline** 

n/a 

**5.0** (10) 

**Software Advice, Inc** 

**4.2** (44) 

n/a 

**Capterra Inc** 

**4.2** (44) 

**4.2** (35) 

**TrustRadius** 

**4.2** (5) 

n/a 

###  Product Assistance

 Training Resources

Documentation

In Person

Live Online

Videos

Webinars

Documentation

In Person

Live Online

Videos

Webinars

 Support

Email

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

Email

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

###  Product Basics

 Company Size 

 i

Small

Medium

Large

Small

Medium

Large

 Platforms Supported

Windows

Mac

Linux

Android

Chromebook

Windows

Mac

Linux

Android

Chromebook

 Deployment Supported

Cloud

On-Premise

Mobile

Cloud

On-Premise

Mobile

 Comparison of Top Alternatives

[ SuiteCRM Alternatives](https://www.selecthub.com/crm-software/suitecrm/alternatives/) 

[ CiviCRM Alternatives](https://www.selecthub.com/non-profit-crm-software/civicrm/alternatives/) 

###  Screenshots

![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() 

![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() 

###  Key Features

* **Contact and account management** – Stores and organizes all contacts, leads, and accounts with grouping, segmentation, and custom fields.
* **Campaign management** – Tracks marketing campaigns at each pipeline stage, including engagement detail tied to individual contacts.
* **Workflow automation** – Lets you build rule-based workflows that trigger tasks, notifications, and reminders automatically.
* **Quote and invoice tools** – Supports creating product catalogs, generating professional quotes, and issuing invoices from a single module.

* **Contact management** – Builds a unified constituent database with unlimited custom fields, multiple addresses, and relationship categorization.
* **Reporting** – Supports standard and custom reports in HTML or PDF formats, with automated delivery, access controls, and CSV export.
* **Fundraising and donation management** – Handles single, recurring, pledge, and in-kind donations with receipt generation and full contribution tracking.
* **Event management** – Lets you set up event registration pages, define capacity and fees, track attendance, and send event reminders.

###  Top Alternatives in CRM Software 

[  Copper CRM ](https://www.selecthub.com/p/crm-software/copper-crm/) [  Creatio ](https://www.selecthub.com/p/crm-software/creatio/) [  Dynamics 365 Sales ](https://www.selecthub.com/p/sales-force-automation-software/dynamics-365-sales/) [  Freshsales ](https://www.selecthub.com/p/crm-software/freshsales/) [  HubSpot Sales ](https://www.selecthub.com/p/sales-force-automation-software/hubspot-sales/) [  Infor CloudSuite CRM ](https://www.selecthub.com/p/crm-software/infor-crm/) [  Insightly ](https://www.selecthub.com/p/crm-software/insightly/) [  monday CRM ](https://www.selecthub.com/p/crm-software/monday-crm/) [  NetSuite CRM ](https://www.selecthub.com/p/crm-software/netsuite-crm/) [  Nimble CRM ](https://www.selecthub.com/p/crm-software/nimble-crm/) [  Oracle Sales Cloud ](https://www.selecthub.com/p/crm-software/oracle-sales-cloud/) [  Pega CRM ](https://www.selecthub.com/p/crm-software/pega-crm/) [  Pipedrive ](https://www.selecthub.com/p/crm-software/pipedrive/) [  Pipeliner CRM ](https://www.selecthub.com/p/crm-software/pipeliner/) [  Salesforce Sales Cloud ](https://www.selecthub.com/p/crm-software/salesforce-sales-cloud/) 

###  Head-to-Head Comparison

![SuiteCRM Software Tool]() 

![Creatio Software Tool]() 

[SuiteCRM VS Creatio](https://www.selecthub.com/crm-software/suitecrm-vs-creatio/) 

![SuiteCRM Software Tool]() 

![Freshsales Software Tool]() 

[SuiteCRM VS Freshsales](https://www.selecthub.com/crm-software/suitecrm-vs-freshsales/) 

![SuiteCRM Software Tool]() 

![Infor CloudSuite CRM Software Tool]() 

[SuiteCRM VS Infor CloudSuite CRM](https://www.selecthub.com/crm-software/suitecrm-vs-infor-crm/) 

![SuiteCRM Software Tool]() 

![Insightly Software Tool]() 

[SuiteCRM VS Insightly](https://www.selecthub.com/crm-software/insightly-vs-suitecrm/) 

![SuiteCRM Software Tool]() 

![monday CRM Software Tool]() 

[SuiteCRM VS monday CRM](https://www.selecthub.com/crm-software/suitecrm-vs-monday-crm/) 

![SuiteCRM Software Tool]() 

![Nimble CRM Software Tool]() 

[SuiteCRM VS Nimble CRM](https://www.selecthub.com/crm-software/suitecrm-vs-nimble-crm/) 

![SuiteCRM Software Tool]() 

![Oracle Sales Cloud Software Tool]() 

[SuiteCRM VS Oracle Sales Cloud](https://www.selecthub.com/crm-software/suitecrm-vs-oracle-sales-cloud/) 

![SuiteCRM Software Tool]() 

![Pega CRM Software Tool]() 

[SuiteCRM VS Pega CRM](https://www.selecthub.com/crm-software/suitecrm-vs-pega-crm/) 

![SuiteCRM Software Tool]() 

![Pipedrive Software Tool]() 

[SuiteCRM VS Pipedrive](https://www.selecthub.com/crm-software/pipedrive-vs-suitecrm/) 

![SuiteCRM Software Tool]() 

![Salesforce Sales Cloud Software Tool]() 

[SuiteCRM VS Salesforce Sales Cloud](https://www.selecthub.com/crm-software/suitecrm-vs-salesforce-sales-cloud/) 

![SuiteCRM Software Tool]() 

![Sugar Sell Software Tool]() 

[SuiteCRM VS Sugar Sell](https://www.selecthub.com/crm-software/suitecrm-vs-sugar-sell/) 

![SuiteCRM Software Tool]() 

![Zoho CRM Software Tool]() 

[SuiteCRM VS Zoho CRM](https://www.selecthub.com/crm-software/zoho-crm-vs-suitecrm/) 

**About SelectHub (and our data)** 

We’re the employee-owned Austin-based startup democratizing software data so you can make your decisions in an influence-free zone. Our market data is crowdsourced from our user-base of 100,000+ companies.

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

![SelectHub Products Reporting and Analytics]() 

[ Build Your Requirements](https://pmo.selecthub.com/crm-requirements-template-tool-site-vers/)

![SelectHub Products Cost and Pricing Guide]() 

[ Get Your Free Comparison Report](https://pmo.selecthub.com/request-custom-scorecard/?category=CRM%20Software)

**Tier 1:**  
 Fully/moderately supported out-of-the-box allowing for quick and easy deployment.  
Fully or moderately supported out-of-the-box with industry-leading capabilities and is immediately available after installation without needing any add-ons, integrations, or custom development. 

**Tier 2:**  
 Supported with workarounds or add-ons that may require additional costs.  
Not directly available in the software, but can be accomplished using other built-in features, workarounds, or add-ons/products from the vendor with or without any additional cost. 

**Tier 3:**  
 Requires partner integrations or custom development that is often at an additional cost.  
Requires additional integrations, plugins, marketplace applications from a third-party vendor, or custom development using the APIs, libraries, extensions, and development framework supported by the software, with or without any additional cost. 

[Close](#) 

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