Benefits and Insights

Why use LiveChat?

Key differentiators & advantages of LiveChat

  • Quickly respond to your customers and handle several chats at once using the chat improvements. 
  • Keep the communication going and handle cases via tickets. 
  • Fine-tune the look of your live chat and develop your brand awareness. 
  • Assign case-specific tags to chats and tickets to easily find them in the Archives. 
  • Share file with your website visitors over chat. 
  • A wide range of applications you can use to monitor your site and chat with visitors. 
  • Easy access to your previous communication with visitors. 
  • Encourage your online visitors to start a chat with you through a personalized chat greeting or a custom chat button. 
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