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# Top Infusionsoft Alternatives & Competitors For 2026 

Last Updated: July 6th, 2026 

Looking for alternatives to [Infusionsoft](https://www.selecthub.com/p/crm-software/infusionsoft/)? Many users crave user-friendly and feature-rich solutions for tasks like Account and Contact Management, Communication Channels, and Dashboards and Reports. Leveraging crowdsourced data from over 1,000 real [CRM Software](https://www.selecthub.com/c/crm-software/) selection projects based on 400+ capabilities, we present a comparison of Infusionsoft to leading industry alternatives like Pipedrive, Apptivo, Salesforce, and Flowlu. 

Remove Add to Compare 

Select Product Act! CRM AddressTwo Agile CRM AllClients Apptivo Avid CRM BenchmarkONE BIGContacts Bitrix24 Brivity Capsule CRM CINC Cirrus Insight Claritysoft CRM Coevera ConvergeHub Copper CRM Creatio Daylite DripJobs Dynamics 365 CRM Dynamics 365 Sales Dynamo CRM EngageBay Flowlu FreeAgent CRM Freshsales Freshworks CRM GoldMine GreenRope HoneyBook HubSpot CRM HubSpot Sales Infor CloudSuite CRM Infusionsoft Insightly Keap Kommo LeadMaster Less Annoying CRM Maximizer CRM MediaOS Membrain monday CRM NetHunt CRM NetSuite CRM Nimble CRM Nutshell CRM Odoo CRM OnContact OnePageCRM Oracle Sales Cloud Pega CRM Pipedrive Results CRM Ringy Sage CRM Salesflare Salesforce Salesforce Sales Cloud Salesmate SalesNexus SalesNow SAP CRM SAP Sales Cloud Siebel CRM SmartOffice Spiro Streak CRM Sugar Sell SugarCRM SuiteCRM TeamWave Vendasta Vtiger Workbooks Zendesk Sell Zoho CRM Zoho CRM Plus 

[![Infusionsoft Software Tool](https://cdn.selecthub.com/products/14bfa6bb14875e45bba028a21ed38046-e60beda25683c61d7d3ec9594edc3e71/resources/normal/logo.png?1749062203)](https://www.selecthub.com/p/crm-software/infusionsoft/) 

Remove Add to Compare 

Select Product Act! CRM AddressTwo Agile CRM AllClients Apptivo Avid CRM BenchmarkONE BIGContacts Bitrix24 Brivity Capsule CRM CINC Cirrus Insight Claritysoft CRM Coevera ConvergeHub Copper CRM Creatio Daylite DripJobs Dynamics 365 CRM Dynamics 365 Sales Dynamo CRM EngageBay Flowlu FreeAgent CRM Freshsales Freshworks CRM GoldMine GreenRope HoneyBook HubSpot CRM HubSpot Sales Infor CloudSuite CRM Infusionsoft Insightly Keap Kommo LeadMaster Less Annoying CRM Maximizer CRM MediaOS Membrain monday CRM NetHunt CRM NetSuite CRM Nimble CRM Nutshell CRM Odoo CRM OnContact OnePageCRM Oracle Sales Cloud Pega CRM Pipedrive Results CRM Ringy Sage CRM Salesflare Salesforce Salesforce Sales Cloud Salesmate SalesNexus SalesNow SAP CRM SAP Sales Cloud Siebel CRM SmartOffice Spiro Streak CRM Sugar Sell SugarCRM SuiteCRM TeamWave Vendasta Vtiger Workbooks Zendesk Sell Zoho CRM Zoho CRM Plus 

[![Pipedrive Software Tool](https://cdn.selecthub.com/products/c24cd76e1ce41366a4bbe8a49b02a028-0647f3614f371b8db9ea6881234b2c83/resources/normal/logo.png?1734459911)](https://www.selecthub.com/p/crm-software/pipedrive/) 

[ ![Product Awards](https://www.selecthub.com/display/images/awards_badge.svg) ](#awards-section) 

Remove Add to Compare 

Select Product Act! CRM AddressTwo Agile CRM AllClients Apptivo Avid CRM BenchmarkONE BIGContacts Bitrix24 Brivity Capsule CRM CINC Cirrus Insight Claritysoft CRM Coevera ConvergeHub Copper CRM Creatio Daylite DripJobs Dynamics 365 CRM Dynamics 365 Sales Dynamo CRM EngageBay Flowlu FreeAgent CRM Freshsales Freshworks CRM GoldMine GreenRope HoneyBook HubSpot CRM HubSpot Sales Infor CloudSuite CRM Infusionsoft Insightly Keap Kommo LeadMaster Less Annoying CRM Maximizer CRM MediaOS Membrain monday CRM NetHunt CRM NetSuite CRM Nimble CRM Nutshell CRM Odoo CRM OnContact OnePageCRM Oracle Sales Cloud Pega CRM Pipedrive Results CRM Ringy Sage CRM Salesflare Salesforce Salesforce Sales Cloud Salesmate SalesNexus SalesNow SAP CRM SAP Sales Cloud Siebel CRM SmartOffice Spiro Streak CRM Sugar Sell SugarCRM SuiteCRM TeamWave Vendasta Vtiger Workbooks Zendesk Sell Zoho CRM Zoho CRM Plus 

[![Apptivo Software Tool](https://cdn.selecthub.com/products/98d6f58ab0dafbb86b083a001561bb34-5631dbcc648e4f95702275ce198f0900/resources/normal/logo.png?1693316263)](https://www.selecthub.com/p/crm-software/apptivo/) 

Remove Add to Compare 

Select Product Act! CRM AddressTwo Agile CRM AllClients Apptivo Avid CRM BenchmarkONE BIGContacts Bitrix24 Brivity Capsule CRM CINC Cirrus Insight Claritysoft CRM Coevera ConvergeHub Copper CRM Creatio Daylite DripJobs Dynamics 365 CRM Dynamics 365 Sales Dynamo CRM EngageBay Flowlu FreeAgent CRM Freshsales Freshworks CRM GoldMine GreenRope HoneyBook HubSpot CRM HubSpot Sales Infor CloudSuite CRM Infusionsoft Insightly Keap Kommo LeadMaster Less Annoying CRM Maximizer CRM MediaOS Membrain monday CRM NetHunt CRM NetSuite CRM Nimble CRM Nutshell CRM Odoo CRM OnContact OnePageCRM Oracle Sales Cloud Pega CRM Pipedrive Results CRM Ringy Sage CRM Salesflare Salesforce Salesforce Sales Cloud Salesmate SalesNexus SalesNow SAP CRM SAP Sales Cloud Siebel CRM SmartOffice Spiro Streak CRM Sugar Sell SugarCRM SuiteCRM TeamWave Vendasta Vtiger Workbooks Zendesk Sell Zoho CRM Zoho CRM Plus 

[![Salesforce Software Tool](https://cdn.selecthub.com/products/d37b3ca37106b2bfdeaa12647e3bb1c9-cd0ca102b274dff639e18f212afbf662/resources/normal/logo.png?1693316921)](https://www.selecthub.com/p/crm-software/salesforce/) 

Remove Add to Compare 

Select Product Act! CRM AddressTwo Agile CRM AllClients Apptivo Avid CRM BenchmarkONE BIGContacts Bitrix24 Brivity Capsule CRM CINC Cirrus Insight Claritysoft CRM Coevera ConvergeHub Copper CRM Creatio Daylite DripJobs Dynamics 365 CRM Dynamics 365 Sales Dynamo CRM EngageBay Flowlu FreeAgent CRM Freshsales Freshworks CRM GoldMine GreenRope HoneyBook HubSpot CRM HubSpot Sales Infor CloudSuite CRM Infusionsoft Insightly Keap Kommo LeadMaster Less Annoying CRM Maximizer CRM MediaOS Membrain monday CRM NetHunt CRM NetSuite CRM Nimble CRM Nutshell CRM Odoo CRM OnContact OnePageCRM Oracle Sales Cloud Pega CRM Pipedrive Results CRM Ringy Sage CRM Salesflare Salesforce Salesforce Sales Cloud Salesmate SalesNexus SalesNow SAP CRM SAP Sales Cloud Siebel CRM SmartOffice Spiro Streak CRM Sugar Sell SugarCRM SuiteCRM TeamWave Vendasta Vtiger Workbooks Zendesk Sell Zoho CRM Zoho CRM Plus 

[![Flowlu Software Tool](https://cdn.selecthub.com/products/0cc24cb7c26586310cc95c8cb1a81cbc-35ddbe369bcdcbd689411aa520ce2d23/resources/normal/logo.png?1749062544)](https://www.selecthub.com/p/crm-software/flowlu/) 

[ ![Product Awards](https://www.selecthub.com/display/images/awards_badge.svg) ](#awards-section) 

[Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=CRM+Software&product%5Fname=Infusionsoft&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F14bfa6bb14875e45bba028a21ed38046-e60beda25683c61d7d3ec9594edc3e71%2Fresources%2Fnormal%2Flogo.png%3F1749062203) 

[Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=CRM+Software&product%5Fname=Pipedrive&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fc24cd76e1ce41366a4bbe8a49b02a028-0647f3614f371b8db9ea6881234b2c83%2Fresources%2Fnormal%2Flogo.png%3F1734459911) 

[Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=CRM+Software&product%5Fname=Apptivo&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F98d6f58ab0dafbb86b083a001561bb34-5631dbcc648e4f95702275ce198f0900%2Fresources%2Fnormal%2Flogo.png%3F1693316263) 

[Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=CRM+Software&product%5Fname=Salesforce&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fd37b3ca37106b2bfdeaa12647e3bb1c9-cd0ca102b274dff639e18f212afbf662%2Fresources%2Fnormal%2Flogo.png%3F1693316921) 

[Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=CRM+Software&product%5Fname=Flowlu&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F0cc24cb7c26586310cc95c8cb1a81cbc-35ddbe369bcdcbd689411aa520ce2d23%2Fresources%2Fnormal%2Flogo.png%3F1749062544) 

### Product Insights 

 Overall Rating Comparison 

[ Analyst Rating we're gathering data ](#analyst-rating-section) [  User Sentiment ![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) (2245 Reviews) ](#user-sentiment-section) 

[ Analyst Rating 73 Detailed Analysis ](#analyst-rating-section) [  User Sentiment ![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) (6492 Reviews) ](#user-sentiment-section) 

[ Analyst Rating we're gathering data ](#analyst-rating-section) [  User Sentiment ![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) (481 Reviews) ](#user-sentiment-section) 

[ Analyst Rating we're gathering data ](#analyst-rating-section) [  User Sentiment ![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) (28305 Reviews) ](#user-sentiment-section) 

[ Analyst Rating we're gathering data ](#analyst-rating-section) [  User Sentiment ![Excellent User Sentiment](https://www.selecthub.com/display/images/scores/excellent.svg) (276 Reviews) ](#user-sentiment-section) 

Price Starts From 

$159 Monthly 

[Free Trial is available →](https://pmo.selecthub.com/free-trial/?product%5Fname=Infusionsoft&category=CRM Software&product%5Flogo=https://d3uimxdj41cg3o.cloudfront.net/products/14bfa6bb14875e45bba028a21ed38046-e60beda25683c61d7d3ec9594edc3e71/resources/normal/logo.png?1749062203) 

$14/Seat, Monthly 

[14 Day Free Trial is available →](https://pmo.selecthub.com/free-trial/?product%5Fname=Pipedrive&category=CRM Software&product%5Flogo=https://d3uimxdj41cg3o.cloudfront.net/products/c24cd76e1ce41366a4bbe8a49b02a028-0647f3614f371b8db9ea6881234b2c83/resources/normal/logo.png?1734459911) 

$20/User, Monthly, Quote-Based 

[Free Trial is available →](https://pmo.selecthub.com/free-trial/?product%5Fname=Apptivo&category=CRM Software&product%5Flogo=https://d3uimxdj41cg3o.cloudfront.net/products/98d6f58ab0dafbb86b083a001561bb34-5631dbcc648e4f95702275ce198f0900/resources/normal/logo.png?1693316263) 

$25/User, Monthly 

[Free Trial is available →](https://pmo.selecthub.com/free-trial/?product%5Fname=Salesforce&category=CRM Software&product%5Flogo=https://d3uimxdj41cg3o.cloudfront.net/products/d37b3ca37106b2bfdeaa12647e3bb1c9-cd0ca102b274dff639e18f212afbf662/resources/normal/logo.png?1693316921) 

$29 Monthly, Freemium 

[Free Trial is available →](https://pmo.selecthub.com/free-trial/?product%5Fname=Flowlu&category=CRM Software&product%5Flogo=https://d3uimxdj41cg3o.cloudfront.net/products/0cc24cb7c26586310cc95c8cb1a81cbc-35ddbe369bcdcbd689411aa520ce2d23/resources/normal/logo.png?1749062544) 

Product Ranking 

## #2

among all   
CRM Software

## #3

among all   
CRM Software

## #27

among all   
CRM Software

## #1

among all   
CRM Software

## #54

among all   
CRM Software

[Find out who the leaders are](https://pmo.selecthub.com/top-crm-analyst-report-site-vers?post%5Ftype=alt%5Farticle&name=crm-software%5F%5Finfusionsoft&category%5Fslug=crm-software&product%5Fslug=infusionsoft&product%5Fname=Flowlu&category=CRM+Software&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fcrm-software%2Finfusionsoft%2Falternatives%2F) 

Pros 

* **Process Automation:** Every user who mentions this feature notes the system has vast automation scope including automating customer acquisition and marketing processes.
* **Campaign Builder:** It offers a robust, flexible and feature-rich campaign builder with excellent controls, as observed by 85% of reviewers who reference campaign management.
* **Email Marketing:** According to almost 90% of reviewers who mention email marketing, Infusionsoft by Keap has a responsive, user-friendly interface that aids segmentation, sends mass emails and offers templates.
* **Contact Management:** 85% of users who reference managing client databases feel it’s possible to manage databases efficiently with the ability to create, organize and configure contact lists.

* **Intuitive Interface:** Pipedrive has an intuitive, user-friendly interface, ensuring smooth and straightforward navigation.
* **Efficient Pipeline Management:** The platform provides a visual pipeline management system that helps track and move deals efficiently through the sales cycle.
* **Affordable Solution:** Pipedrive stands out as a cost-effective CRM that attracts users with its competitive pricing compared to other market solutions.

* **User Friendly:** The system is easy to use and intuitive, as noted by approximately 84% of users who mention the system’s usability.
* **Support:** Support for the system is prompt and helpful, as noted by 100% of the users who mention its support. Not only did users find the documentation helpful but also very helpful with implementing the software.
* **Flexibility:** Apptivo offers an easily configurable and customizable platform, as reported by 85% of the users who mention the product’s flexibility.
* **Cost:** Nearly 100% of users who mentioned cost reported that Apptivo’s functionality and price point make it suitable for smaller businesses.

* **Highly Customizable:** The level of personalization is helpful for managing tasks, report 60% of users who reviewed customizations.
* **Accurate Data and Analytics:** The system offers a catalog for data and analytics and categorizes tasks using performance metrics, a key benefit according to 80% of reviews on analytics.
* **Intuitive AI:** All users mentioning AI indicate it’s very intuitive and helps drive team productivity.
* **User-Friendly:** The software is easy to use and doesn't require technical knowledge, making it easy to adapt to, say 61% of reviews on usability.

* **Easy to Use:** Users praise Flowlu's intuitive interface, making it easy to navigate and manage tasks, projects, and customer interactions. They appreciate the straightforward design, which allows them to quickly find what they need without getting lost in complex menus.
* **Comprehensive Features:** Flowlu offers a wide range of features, including CRM, project management, task management, and communication tools. Users appreciate having all these tools in one place, eliminating the need for multiple applications and streamlining their workflow.
* **Strong Collaboration Tools:** Flowlu's collaboration features, such as shared task lists, project boards, and team chat, enable seamless communication and teamwork. Users find it easy to stay on top of projects and collaborate effectively with colleagues, regardless of their location.
* **Affordable Pricing:** Flowlu offers flexible pricing plans that cater to different business needs and budgets. Users appreciate the value for money, especially compared to other CRM and project management solutions that can be significantly more expensive.

Cons 

* **Learning Curve:** The system is confusing to learn, requires a lot of training and has some features that are hard to find, as noted by more than 80% of customers who refer to training.
* **Price:** The cost of the software is on the higher side, according to 90% of reviewers who mention pricing.
* **Custom Fields:** It’s difficult to search fields and the platform doesn’t support more than 100 fields, according to every user who mentions custom fields and tools.
* **Document Storage:** It doesn’t store documents or client information internally or in the cloud, as indicated by each customer who mentions storage.

* **Initial Complexity:** New users may experience a moderate learning curve when first adapting to Pipedrive's feature set and workflow.
* **Limited Reporting Capabilities:** It offers basic reporting tools but lacks advanced and highly customizable reporting options that some sales teams might require.
* **Lack of Advanced Customization:** Pipedrive provides limited customization options, which may be constraining for businesses with complex sales processes.

* **Implementation:** The physical implementation process can be time-consuming and difficult, according to 57% of reviewers who mention implementation.

* **Clunky and Slow:** The software is heavy on the network and takes time to install, with 80% of reviews on the matter suggesting it’s best not run on mobile network connectivity to avoid poor speed.
* **Outdated UI:** The UI and interactiveness of the application is outdated and needs an upgrade, according to 61% of users reviewing this feature.
* **Weak Automation:** The marketing automation feature doesn't allow users to generate suggestions and implement organizational conversations, leading to difficult functionality according to 66% of users referencing automation.
* **Too Many Features:** The system offers robust features that aren’t always useful, and 60% of reviews on this topic suggest they found some additional features complex to use and unnecessary for their needs.

* **Limited Customization:** Some users have found Flowlu's customization options to be limited, making it difficult to tailor the platform to their specific workflows. For example, they may not be able to create custom fields or reports that meet their unique needs.
* **Steep Learning Curve:** Flowlu's interface can be complex and overwhelming for new users, requiring significant time and effort to learn the system. This can be particularly challenging for teams with limited technical expertise.
* **Limited Integrations:** Flowlu's integration capabilities are somewhat limited, making it difficult to connect with other essential business tools. This can lead to data silos and inefficient workflows.
* **Mobile App Issues:** Some users have reported issues with Flowlu's mobile app, including slow performance and limited functionality. This can be a major drawback for teams that rely on mobile access to manage their projects and customer relationships.

### Our Review 

 Infusionsoft by Keap is a comprehensive CRM platform that helps SMBs automate processes, connect with prospects and customers, and increase ROI. As many reviews noted, the price is on the high end for a small business, and it has some features that work best for enterprises. It also has a learning curve and limitations with storage and custom fields. However, it provides robust email marketing and campaign management tools, and its wide range of automations can save users a lot of time. There are mixed reviews about customer service, as some find it satisfactory while others believe it’s inadequate. Overall, the product can be a good choice for companies with a large enough budget. 

Show more 

 After exploring Pipedrive, I've found it to be a solid CRM solution with both strengths and limitations. While the platform delivers an intuitive interface and excellent pipeline visualization, it's not as feature-rich as some competing CRM systems such as Zoho, Salesforce and HubSpot.The pricing is definitely a highlight. Many users are attracted to Pipedrive for its affordability compared to other CRM solutions. However, to unlock its full potential, you'll need to invest in additional services and add-ons. The base tier is somewhat restrictive, especially for small startups looking for advanced tools.One of Pipedrive's strongest points is the thoroughness of prospect data compilation. The activity calendar, contact mapping and sales assistant features provide impressive depth for tracking and managing sales processes.Anil Sharma, Associate Manager at CRM Masters, said:Pipedrive is one of the best in the CRM market. Its user-friendly interface and pipeline visualization make it easy to manage deals and sales activities. Fields, pipelines and workflows can be tailored without much effort. It also has seamless connections with tools like Google Workspace, Slack and Zapier.However, it lacks some advanced CRM features, reporting capabilities and customization options. Although the support team is responsive, live chat is not always available for all plans. Some businesses prefer support options like 24/7 phone support.”Customization is where Pipedrive falls short. It limits options for creating custom reports, and many advanced features require higher-priced tiers. This can be challenging for businesses with unique reporting needs. While Pipedrive offers a marketplace with numerous integrations, many of the most useful tools are, again, only available in more expensive pricing tiers.The learning curve is moderate and while the platform is intuitive, it does require some time to fully understand and utilize its capabilities. In my experience, the mobile app feels limited and less robust compared to the web platform. The app’s loading times are slow, and its core features are limited to contacts, activities and deal pipelines.Overall, Pipedrive is an ideal choice for small to medium-sized businesses looking for an affordable, visually appealing CRM with solid core functionality. Just be strategic about which add-ons and higher tiers you invest in. 

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 Apptivo provides a robust suite of CRM tools that most users find accessible and intuitive. All the users who mentioned Apptivo’s support found it to be very approachable and helpful. Its interface is easy to navigate and learn. The system’s flexibility and customization capabilities have also been praised by its users. A couple of reviewers mentioned that a better reporting feature would have made their experience with the software better. 

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 As the undeniable powerhouse in the CRM space, Salesforce offers a suite of products with vast capabilities to enhance organizational performance and drive business growth. Its AI capabilities, level of customization available and mobile app to deliver flexible access are among its most cited benefits. Users also call out its data analytics and communication features, which enable optimal performance and better connection with customers. Some limitations include slow performance, high price and missing automation features. Due to its size, it suffers from an overload of features that many find overwhelming, confusing and a distraction from core functionality they need. Users also find it difficult to navigate in many cases. Most smaller companies that don’t require a host of features and desire a more straightforward experience should look at alternatives. It’s best for businesses that need end-to-end, advanced capabilities for complex business operations and that have the technical resources and budget to use the system to its fullest. 

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 Does Flowly make business processes flow smoothly? Over the past year, users have consistently praised Flowlu for its comprehensive suite of features, particularly highlighting its effectiveness as an all-in-one solution for project management and CRM. Users rave about its user-friendly interface and robust project management capabilities, such as automated task flows and insightful project progress visualizations. The platform's ability to streamline workflows, manage finances, and track customer interactions within a single platform is a major selling point for many. For example, one user, a self-described chronic multitasker, shared how Flowlu's scheduling and task management features helped them stay organized and overcome their tendency to juggle too many tasks at once. However, some users have expressed that while Flowlu excels in many areas, its customer support could be more responsive. Despite this drawback, the overwhelming sentiment is that Flowlu offers exceptional value for its price, especially considering the free plan's impressive features. Flowlu is an ideal solution for small to midsize businesses seeking a centralized platform to manage projects, CRM, finances, and team collaboration. Its intuitive design and comprehensive features make it a suitable choice for businesses looking to streamline operations and enhance productivity without juggling multiple software solutions. 

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### Analyst Rating Summary 

Overall Scores 

Based on the research and analysis by SelectHub's team of research analysts, Infusionsoft does not yet have an analyst rating. By comparison to Infusionsoft alternatives, Pipedrive has an analyst rating of 73, Apptivo does not yet have an analyst rating, Salesforce does not yet have an analyst rating, and Flowlu does not yet have an analyst rating. 

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73 

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Features Comparison 

**Account and Contact Management**  
Manage and organize every detail about your customers and prospects in one central place, so you always have the full history at your fingertips. 

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90 

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**Communication Channels**  
Connect every email, call, and social media message to the right customer record, giving you a complete, organized view of all interactions. 

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82 

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**Dashboards and Reports**  
Analyze sales trends and customer engagement instantly using visual reports and customizable dashboards, helping you understand performance at a glance. 

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100 

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[Show More](#) [Show More](https://pmo.selecthub.com/customize-data/?category=CRM Software) 

Strengths 

The best features of Infusionsoft, Pipedrive, Apptivo, Salesforce and Flowlu as judged by user reviews and analyst validation. 

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Dashboards and Reports

Platform Security

Product Management

Account and Contact Management

Integrations and Extensibility

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### Analyst Ratings for Functional Requirements [Customize This Data](#) [Customize This Data](https://pmo.selecthub.com/customize-data/?category=CRM Software) 

How all solutions compare against the top 13 functional requirements as defined by SelectHub project data. 

Infusionsoft Pipedrive Apptivo Salesforce Flowlu 

\+ Add Product [\+ Add Product](https://pmo.selecthub.com/customize-data/?category=CRM Software) 

Account and Contact Management CommunicationChannels Dashboards And Reports Document Management Lead Management Mobile Capabilities OpportunityManagement Partner RelationshipManagement Platform Capabilities Product Management Quotes, Orders, AndContracts Management Sales PerformanceManagement Team Collaboration 90 82 100 77 78 79 65 0 69 100 62 68 75 0 25 50 75 100 

Implementation Level of Effort Estimation 

**Supported:**  
Fully / moderately supported out-of-the-box allowing for quick and easy deployment. 

**Not Supported:**  
Requires workarounds, add-ons, partner integrations or custom development with or without additional costs. 

[Read more](#) 

**Account and Contact Management**   
Manage and organize every detail about your customers and prospects in one central place, so you always have the full history at your fingertips. 

unsupported

71%

29%

unsupported

unsupported

unsupported

**Communication Channels**   
Connect every email, call, and social media message to the right customer record, giving you a complete, organized view of all interactions. 

unsupported

62%

38%

unsupported

unsupported

unsupported

**Dashboards and Reports**   
Analyze sales trends and customer engagement instantly using visual reports and customizable dashboards, helping you understand performance at a glance. 

unsupported

100%

unsupported

unsupported

unsupported

**Document Management**   
Store and share all relevant files, contracts, and proposals directly on the customer's record, so you can easily find any document when you need it. 

unsupported

80%

20%

unsupported

unsupported

unsupported

**Lead Management**   
Nurture incoming leads by automatically assigning them, tracking their progress through the pipeline, and prioritizing the ones most likely to buy. 

unsupported

57%

43%

unsupported

unsupported

unsupported

**Mobile Capabilities**   
Access all your customer data, update deals, and log activities from your phone or tablet, so you can work effectively wherever you go. 

unsupported

71%

29%

unsupported

unsupported

unsupported

**Opportunity Management**   
Track your sales deals from start to finish, see exactly what stage each one is in, and forecast revenue with high accuracy. 

unsupported

63%

37%

unsupported

unsupported

unsupported

**Partner Relationship Management**   
Manage, track, and reward the activity of your external partners and resellers, ensuring everyone stays aligned on sales goals and progress. 

unsupported

unsupported

unsupported

unsupported

unsupported

**Platform Capabilities**   
Customize the software's look, add unique fields, and connect it easily to other business tools, making it fit your specific way of working. 

unsupported

62%

38%

unsupported

unsupported

unsupported

**Product Management**   
Track details for every product or service you sell, making it simple to generate accurate quotes and manage related inventory records. 

unsupported

100%

unsupported

unsupported

unsupported

**Quotes, Orders, and Contracts Management**   
Generate accurate sales quotes, convert them into orders, and manage all contracts directly, eliminating errors and speeding up your approval process. 

unsupported

33%

67%

unsupported

unsupported

unsupported

**Sales Performance Management**   
Monitor team sales goals, track individual progress against quotas, and provide coaching, all to help your team perform their best. 

unsupported

63%

37%

unsupported

unsupported

unsupported

**Team Collaboration**   
Work together seamlessly by assigning tasks, sharing notes, and mentioning teammates directly on customer records for faster problem-solving. 

unsupported

67%

33%

unsupported

unsupported

unsupported

### Analyst Ratings for Technical Requirements [Customize This Data](#) [Customize This Data](https://pmo.selecthub.com/customize-data/?category=CRM Software) 

Implementation Level of Effort Estimation 

**Supported:**  
Fully / moderately supported out-of-the-box allowing for quick and easy deployment. 

**Not Supported:**  
Requires workarounds, add-ons, partner integrations or custom development with or without additional costs. 

[Read more](#) 

**Integrations and Extensibility**   
Connect your CRM easily to other tools you already use, like email and accounting, creating a seamless, centralized system for all your work. 

unsupported

85%

15%

unsupported

unsupported

unsupported

**Platform Security**   
Protect your essential customer information by setting precise access permissions and ensuring only authorized people can view sensitive data. 

unsupported

100%

unsupported

unsupported

unsupported

**Analyst Message:**In effort to simplify your complex software decisions, this information is based on all industries and company sizes. We advise you to drill further into our data to discover how this information looks for your unique needs. 

[CUSTOMIZE THIS DATA ](#) [CUSTOMIZE NOW](https://pmo.selecthub.com/customize-data/?category=CRM Software) 

### User Sentiment Summary 

Infusionsoft has a user sentiment rating of 82 based on 2245 reviews. Pipedrive has a user sentiment rating of 88 based on 6492 reviews. Apptivo has a user sentiment rating of 87 based on 481 reviews. Salesforce has a user sentiment rating of 86 based on 28305 reviews. Flowlu has a user sentiment rating of 97 based on 276 reviews. 

![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) 2245 reviews 

![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) 6492 reviews 

![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) 481 reviews 

![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) 28305 reviews 

![Excellent User Sentiment](https://www.selecthub.com/display/images/scores/excellent.svg) 276 reviews 

Synopsis 

Evaluating all review platforms, our market analysts have compiled the following user sentiment data. 

82% 

of users recommend this product

Infusionsoft has a 'great' User Satisfaction Rating of 82% when considering 2245 user reviews from 5 recognized software review sites. 

88% 

of users recommend this product

Pipedrive has a 'great' User Satisfaction Rating of 88% when considering 6492 user reviews from 5 recognized software review sites. 

87% 

of users recommend this product

Apptivo has a 'great' User Satisfaction Rating of 87% when considering 481 user reviews from 5 recognized software review sites. 

86% 

of users recommend this product

Salesforce has a 'great' User Satisfaction Rating of 86% when considering 28305 user reviews from 5 recognized software review sites. 

97% 

of users recommend this product

Flowlu has a 'excellent' User Satisfaction Rating of 97% when considering 276 user reviews from 1 recognized software review sites. 

User Review Scores 

**FinancesOnline** 

**5.0** (20) 

**5.0** (24) 

**5.0** (1) 

**4.9** (14) 

n/a 

**G2.com, Inc** 

**4.1** (930) 

**4.3** (2576) 

**4.2** (91) 

**4.2** (10786) 

n/a 

**Software Advice, Inc** 

n/a 

n/a 

n/a 

n/a 

**4.85** (276) 

**GetApp** 

n/a 

n/a 

**4.4** (337) 

n/a 

n/a 

**Capterra Inc** 

**4.1** (1061) 

**4.5** (3060) 

n/a 

**4.4** (14890) 

n/a 

**Gartner, Inc** 

**4.3** (15) 

**4.2** (346) 

**4.4** (48) 

**4.4** (38) 

n/a 

**TrustRadius** 

**3.8** (219) 

**4.1** (486) 

**4.0** (4) 

**4.2** (2577) 

n/a 

### Awards 

SelectHub awards earned by these products based on a comprehensive analysis by our research analysts. 

No awards.

![Platform Security Award]()

No awards.

No awards.

![User Favorite Award]()

### Product Assistance 

Training Resources 

Documentation

In Person

Live Online

Videos

Webinars

Documentation

In Person

Live Online

Videos

Webinars

Documentation

In Person

Live Online

Videos

Webinars

Documentation

In Person

Live Online

Videos

Webinars

Documentation

In Person

Live Online

Videos

Webinars

Support 

Email

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

Email

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

Email

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

Email

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

Email

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

### Product Basics 

Company Size 

i 

Small

Medium

Large

Small

Medium

Large

Small

Medium

Large

Small

Medium

Large

Small

Medium

Large

Platforms Supported 

Windows

Mac

Linux

Android

Chromebook

Windows

Mac

Linux

Android

Chromebook

Windows

Mac

Linux

Android

Chromebook

Windows

Mac

Linux

Android

Chromebook

Windows

Mac

Linux

Android

Chromebook

Deployment Supported 

Cloud

On-Premise

Mobile

Cloud

On-Premise

Mobile

Cloud

On-Premise

Mobile

Cloud

On-Premise

Mobile

Cloud

On-Premise

Mobile

### Top Alternatives in CRM Software 

[  Coevera ](https://www.selecthub.com/p/crm-software/pipeliner/) [  Copper CRM ](https://www.selecthub.com/p/crm-software/copper-crm/) [  Creatio ](https://www.selecthub.com/p/crm-software/creatio/) [  Dynamics 365 Sales ](https://www.selecthub.com/p/sales-force-automation-software/dynamics-365-sales/) [  Freshsales ](https://www.selecthub.com/p/crm-software/freshsales/) [  HubSpot Sales ](https://www.selecthub.com/p/sales-force-automation-software/hubspot-sales/) [  Infor CloudSuite CRM ](https://www.selecthub.com/p/crm-software/infor-crm/) [  Insightly ](https://www.selecthub.com/p/crm-software/insightly/) [  monday CRM ](https://www.selecthub.com/p/crm-software/monday-crm/) [  NetSuite CRM ](https://www.selecthub.com/p/crm-software/netsuite-crm/) [  Nimble CRM ](https://www.selecthub.com/p/crm-software/nimble-crm/) [  Oracle Sales Cloud ](https://www.selecthub.com/p/crm-software/oracle-sales-cloud/) [  Pega CRM ](https://www.selecthub.com/p/crm-software/pega-crm/) [  Pipedrive ](https://www.selecthub.com/p/crm-software/pipedrive/) [  Salesforce Sales Cloud ](https://www.selecthub.com/p/crm-software/salesforce-sales-cloud/) 

### Related Categories 

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**About SelectHub (and our data)** 

We’re the employee-owned Austin-based startup democratizing software data so you can make your decisions in an influence-free zone. Our market data is crowdsourced from our user-base of 100,000+ companies.

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**Supported:**  
Fully or moderately supported out-of-the-box with industry-leading capabilities and is immediately available after installation without needing any add-ons, integrations, or custom development. 

**Not Supported:**  
Not directly available in the software, but can be accomplished using other built-in features, workarounds, or add-ons/products from the vendor at an additional cost. At most, requires additional integrations, plugins, marketplace applications from a third-party vendor, or custom development using the APIs, libraries, extensions, and development framework supported by the software, with or without any additional cost. 

[Close](#)

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