[Home](https://www.selecthub.com/) \> [CRM](https://www.selecthub.com/category/customer-relationship-management/) \> [CRM Software](https://www.selecthub.com/c/crm-software/) \> [Brivity](https://www.selecthub.com/p/crm-software/brivity/) \> Brivity vs Salsa CRM # Brivity vs Salsa CRM Last Updated: April 6th, 2026 Our analysts compared [Brivity](https://www.selecthub.com/p/crm-software/brivity/) vs [Salsa CRM](https://www.selecthub.com/p/non-profit-crm-software/salsa-crm/) based on data from our 400+ point analysis of [CRM Software](https://www.selecthub.com/c/crm-software/), user reviews and our own crowdsourced data from our [free software selection platform](https://www.selecthub.com/about/start-free-selection-project-site/?category=CRM Software&cta=crm-software). [Overview](#product-overview) [Pricing](#product-pricing) [Our Review](#product-analyst-summary) [Features](#product-benefits-features) [User Ratings](#user-sentiment-section) [Screenshots](#product-screenshots) [![Brivity Software Tool](https://cdn.selecthub.com/products/29f3a1e25bd95e7d181c7c3e12fd9321-f5f0575d7f9af5f55c3dad82f5f74a99/resources/normal/logo.png?1749062364)](https://www.selecthub.com/p/crm-software/brivity/) [ ![Product Awards](https://www.selecthub.com/display/images/awards_badge.svg) ](#awards-section) [![Salsa CRM Software Tool](https://cdn.selecthub.com/products/fd5ac6ce504b74460b93610f39e481f7-ac4c58110eaa3b9fcbeb00e09ad9a97f/resources/normal/logo.png?1693317366)](https://www.selecthub.com/p/non-profit-crm-software/salsa-crm/) [Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=CRM+Software&product%5Fname=Brivity&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F29f3a1e25bd95e7d181c7c3e12fd9321-f5f0575d7f9af5f55c3dad82f5f74a99%2Fresources%2Fnormal%2Flogo.png%3F1749062364) [Demo](https://pmo.selecthub.com/get-product-demo/?category=CRM+Software&product%5Fname=Brivity&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F29f3a1e25bd95e7d181c7c3e12fd9321-f5f0575d7f9af5f55c3dad82f5f74a99%2Fresources%2Fnormal%2Flogo.png%3F1749062364) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=CRM+Software&product%5Fname=Brivity&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F29f3a1e25bd95e7d181c7c3e12fd9321-f5f0575d7f9af5f55c3dad82f5f74a99%2Fresources%2Fnormal%2Flogo.png%3F1749062364&price=2) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=CRM+Software&product%5Fname=Brivity&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F29f3a1e25bd95e7d181c7c3e12fd9321-f5f0575d7f9af5f55c3dad82f5f74a99%2Fresources%2Fnormal%2Flogo.png%3F1749062364&price=2) [Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=CRM+Software&product%5Fname=Salsa%2BCRM&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Ffd5ac6ce504b74460b93610f39e481f7-ac4c58110eaa3b9fcbeb00e09ad9a97f%2Fresources%2Fnormal%2Flogo.png%3F1693317366) [Demo](https://pmo.selecthub.com/get-product-demo/?category=CRM+Software&product%5Fname=Salsa%2BCRM&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Ffd5ac6ce504b74460b93610f39e481f7-ac4c58110eaa3b9fcbeb00e09ad9a97f%2Fresources%2Fnormal%2Flogo.png%3F1693317366) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=CRM+Software&product%5Fname=Salsa%2BCRM&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Ffd5ac6ce504b74460b93610f39e481f7-ac4c58110eaa3b9fcbeb00e09ad9a97f%2Fresources%2Fnormal%2Flogo.png%3F1693317366&price=2) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=CRM+Software&product%5Fname=Salsa%2BCRM&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Ffd5ac6ce504b74460b93610f39e481f7-ac4c58110eaa3b9fcbeb00e09ad9a97f%2Fresources%2Fnormal%2Flogo.png%3F1693317366&price=2) ### Products Insights Product Ranking ## #14 among all CRM Software ## #187 among all CRM Software [Find out who the leaders are](https://pmo.selecthub.com/top-crm-analyst-report-site-vers?post%5Ftype=auto%5Fvs%5Farticle&category%5Fslug=crm-software&product%5Fslug=brivity&category=CRM+Software) Price Starts From $99/User, Monthly Free Trial is unavailable → [Get a free price quote](https://pmo.selecthub.com/get-product-pricing/?category=CRM+Software&product%5Fname=Brivity&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fcrm-software%2Fbrivity-vs-salsa-crm%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F29f3a1e25bd95e7d181c7c3e12fd9321-f5f0575d7f9af5f55c3dad82f5f74a99%2Fresources%2Fnormal%2Flogo.png%3F1749062364&price=2) Tailored to your specific needs Custom Quote i [ Free Trial is available →](https://pmo.selecthub.com/free-trial/?product%5Fname=Salsa CRM&category=CRM Software&product%5Flogo=https://d3uimxdj41cg3o.cloudfront.net/products/fd5ac6ce504b74460b93610f39e481f7-ac4c58110eaa3b9fcbeb00e09ad9a97f/resources/normal/logo.png?1693317366) [Get a free price quote](https://pmo.selecthub.com/get-product-pricing/?category=CRM+Software&product%5Fname=Salsa%2BCRM&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fcrm-software%2Fbrivity-vs-salsa-crm%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Ffd5ac6ce504b74460b93610f39e481f7-ac4c58110eaa3b9fcbeb00e09ad9a97f%2Fresources%2Fnormal%2Flogo.png%3F1693317366&price=2) Tailored to your specific needs Pros What we like about Brivity and Salsa CRM: **Easy to Use:** Users consistently praise Brivity's intuitive interface, making it easy to navigate and manage contacts, even for those new to CRM systems. **Streamlined Communication:** Brivity's email and text messaging features allow users to easily communicate with clients and prospects, keeping track of all interactions in one place. **Time-Saving Automation:** Users appreciate Brivity's automation features, such as automated email sequences and task reminders, which free up time for more strategic work. **Strong Reporting Capabilities:** Brivity provides insightful reports that help users track progress, identify trends, and make data-driven decisions. **Robust Database:** Salsa CRM excels in managing and organizing constituent data, allowing nonprofits to create comprehensive donor profiles and track interactions effectively. **User-Friendly Reporting:** The platform is praised for its intuitive reporting tools, empowering users to easily generate insightful reports on fundraising campaigns and donor activity. **Excellent Customer Support:** Salsa CRM is known for its responsive and helpful customer support team, ensuring that users receive timely assistance when needed. Cons What we dislike about Brivity and Salsa CRM: **Limited Customization:** Some users have found Brivity's customization options to be limited, making it difficult to tailor the platform to their specific business needs. For example, they may want to add custom fields or reports that are not available in the standard Brivity interface. **Steep Learning Curve:** Brivity's interface can be complex and challenging to navigate, especially for users who are new to CRM software. This can lead to frustration and a longer time to get up to speed with the platform. **Limited Integrations:** Brivity's integration capabilities are somewhat limited, which can make it difficult to connect with other essential business tools. For example, some users have reported difficulty integrating Brivity with their accounting software or email marketing platform. **Customer Support Issues:** Some users have reported issues with Brivity's customer support, including slow response times and difficulty getting their questions answered. This can be a major frustration for users who need help with the platform. **Clunky Interface:** Users have reported that navigating the system can be counterintuitive and cumbersome, particularly when it comes to reporting and correspondence tasks. **Integration Issues:** Salsa CRM has been criticized for its poor integration capabilities, particularly with other software commonly used by nonprofits. This lack of seamless integration can lead to data silos and inefficiencies in workflows. **Outdated Design:** Some users have described the platform's design and user experience as outdated, particularly when compared to more modern CRM solutions. This can make the system feel clunky and less user-friendly, potentially impacting staff productivity. ### Our Review User reviews from the past year highlight Brivity as a comprehensive platform excelling in lead management and automation. Users rave about its intuitive interface and robust features, particularly the automated lead nurturing and follow-up systems. For instance, agents praise the platform's ability to instantly trigger personalized texts and emails, ensuring timely communication and enhanced client engagement. This sets it apart from competitors with less sophisticated automation capabilities. However, some users express that the reporting features could be more robust, limiting their ability to gain deeper insights into marketing campaign effectiveness. Overall, Brivity is best suited for high-performing real estate agents and teams who value automation and streamlined workflows. Its comprehensive features, intuitive design, and focus on lead management make it a powerful tool for agents seeking to optimize their operations and drive business growth. [Show more](#) Can Salsa CRM spice up your nonprofit's operations? User reviews from the past year suggest that Salsa CRM is a robust tool for nonprofits, particularly larger organizations, seeking to enhance their fundraising and donor management. Users consistently applaud its comprehensive features, especially its robust reporting capabilities and user-friendly design, making it a breeze to track donations, manage donor relationships, and streamline fundraising campaigns. For instance, one user praised the platform's ability to generate acknowledgments for donations, simplifying a task that can often be time-consuming. However, some users have pointed out a steeper learning curve, which might be daunting for smaller organizations with limited staff. Additionally, there have been occasional concerns raised about customer service, with some users experiencing delays or difficulties in getting issues resolved promptly. A recurring sentiment among users is that while Salsa CRM is a powerful tool, its complexity might be better suited for larger organizations with dedicated resources to maximize its potential. Smaller nonprofits might find more user-friendly and affordable options in the market. One of the standout features of Salsa CRM is its seamless integration with Salsa Engage, a marketing-focused platform, creating a "fierce force" for nonprofits. This integration allows organizations to manage everything from constituent logging and donor retention to marketing automation and peer-to-peer fundraising, all within a unified system. This comprehensive approach makes Salsa CRM a compelling choice for nonprofits looking for an all-in-one solution to manage their fundraising and engagement efforts. However, potential users should be aware that, like many complex CRM systems, Salsa CRM can have occasional bugs and technical glitches. [Show more](#) ### Key Features * **Lead Generation:** Capture and manage leads efficiently through integrated web forms and landing pages. * **Task Management:** Assign and track tasks with automated reminders to ensure nothing falls through the cracks. * **Customizable Pipelines:** Tailor your sales pipelines to match your unique business processes and stages. * **Automated Follow-Ups:** Set up automated email and text follow-ups to nurture leads and maintain client relationships. * **Contact Management:** Store and organize contact information with detailed profiles and interaction history. [read more...](#) * **Donor Management:** The platform enables users to track donor contact data, relationships, interests, demographics and social media information. This helps with role-based restrictions, security and de-duplication of features that keep the system data clean. * **Digital Presence:** This feature covers all the essentials of digital marketing from an NGO perspective such as marketing automation, email marketing, social media marketing, drag-and-drop sign up forms and marketing dashboard analytics. Users can manage and execute their marketing campaigns from one dashboard. * **Online Fundraising:** It’s easy for donors and users to generate and maintain funds and records through online donation forms, automated gift acknowledgments, online event registration, secure payment processing and fundraising dashboard analytics. * **Peer-to-Peer Fundraising:** The software encourages donors to engage through custom event pages, personal and team fundraising pages, built-in fundraiser coaching and a free P2P mobile fundraiser app. Users can track analytics on a unified P2P dashboard. * **Data Insights:** Users gain greater visibility into business performance with the ability to create, track and analyze reports that consist of key metrics and database information. This information, along with dashboard customization, helps them generate actionable insights for better inputs in a campaign. [read more...](#) ### User Sentiment Summary Brivity has a user sentiment rating of 95 based on 33 reviews. Salsa CRM has a user sentiment rating of 80 based on 212 reviews. ![Excellent User Sentiment](https://www.selecthub.com/display/images/scores/excellent.svg) 33 reviews ![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) 212 reviews Synopsis Evaluating all review platforms, our market analysts have compiled the following user sentiment data. 95% of users recommend this product Brivity has a 'excellent' User Satisfaction Rating of 95% when considering 33 user reviews from 1 recognized software review sites. 80% of users recommend this product Salsa CRM has a 'great' User Satisfaction Rating of 80% when considering 212 user reviews from 3 recognized software review sites. User Review Scores **Software Advice, Inc** **4.76** (33) **4.0** (1) **GetApp** n/a **4.0** (1) **Capterra Inc** n/a **4.0** (210) ### Awards SelectHub awards earned by these products based on a comprehensive analysis by our research analysts. Brivity stands above the rest by achieving an ‘Excellent’ rating as a User Favorite. ![User Favorite Award]() No awards. ### Product Assistance Training Resources Documentation In Person Live Online Videos Webinars Documentation In Person Live Online Videos Webinars Support Email Phone Chat FAQ Forum Knowledge Base 24/7 Live Support Email Phone Chat FAQ Forum Knowledge Base 24/7 Live Support ### Product Basics Company Size i Small Medium Large Small Medium Large Platforms Supported Windows Mac Linux Android Chromebook Windows Mac Linux Android Chromebook Deployment Supported Cloud On-Premise Mobile Cloud On-Premise Mobile Comparison of Top Alternatives [ Brivity Alternatives](https://www.selecthub.com/crm-software/brivity/alternatives/) [ Salsa CRM Alternatives](https://www.selecthub.com/non-profit-crm-software/salsa-crm/alternatives/) ### Screenshots ![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() ![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() Our analysts compared Brivity vs Salsa CRM based on data from our 400 point analysis of CRM Software, users reviews, and our own crowdsourced data from our free software selection platform. [ Get Your Free Comparison Report](https://pmo.selecthub.com/request-custom-scorecard/?category=CRM%20Software) ### Top Alternatives in CRM Software [ Copper CRM ](https://www.selecthub.com/p/crm-software/copper-crm/) [ Creatio ](https://www.selecthub.com/p/crm-software/creatio/) [ Dynamics 365 Sales ](https://www.selecthub.com/p/sales-force-automation-software/dynamics-365-sales/) [ Freshsales ](https://www.selecthub.com/p/crm-software/freshsales/) [ HubSpot Sales ](https://www.selecthub.com/p/sales-force-automation-software/hubspot-sales/) [ Infor CloudSuite CRM ](https://www.selecthub.com/p/crm-software/infor-crm/) [ Insightly ](https://www.selecthub.com/p/crm-software/insightly/) [ monday CRM ](https://www.selecthub.com/p/crm-software/monday-crm/) [ NetSuite CRM ](https://www.selecthub.com/p/crm-software/netsuite-crm/) [ Nimble CRM ](https://www.selecthub.com/p/crm-software/nimble-crm/) [ Oracle Sales Cloud ](https://www.selecthub.com/p/crm-software/oracle-sales-cloud/) [ Pega CRM 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Software Tool]() [Brivity VS Freshsales](https://www.selecthub.com/crm-software/brivity-vs-freshsales/) ![Brivity Software Tool]() ![Infor CloudSuite CRM Software Tool]() [Brivity VS Infor CloudSuite CRM](https://www.selecthub.com/crm-software/brivity-vs-infor-crm/) ![Brivity Software Tool]() ![Insightly Software Tool]() [Brivity VS Insightly](https://www.selecthub.com/crm-software/insightly-vs-brivity/) ![Brivity Software Tool]() ![monday CRM Software Tool]() [Brivity VS monday CRM](https://www.selecthub.com/crm-software/brivity-vs-monday-crm/) ![Brivity Software Tool]() ![Nimble CRM Software Tool]() [Brivity VS Nimble CRM](https://www.selecthub.com/crm-software/brivity-vs-nimble-crm/) ![Brivity Software Tool]() ![Oracle Sales Cloud Software Tool]() [Brivity VS Oracle Sales Cloud](https://www.selecthub.com/crm-software/brivity-vs-oracle-sales-cloud/) ![Brivity Software Tool]() ![Pega CRM Software Tool]() [Brivity VS Pega CRM](https://www.selecthub.com/crm-software/brivity-vs-pega-crm/) ![Brivity Software Tool]() ![Pipedrive Software Tool]() [Brivity VS Pipedrive](https://www.selecthub.com/crm-software/pipedrive-vs-brivity/) ![Brivity Software Tool]() ![Salesforce Sales Cloud Software Tool]() [Brivity VS Salesforce Sales Cloud](https://www.selecthub.com/crm-software/brivity-vs-salesforce-sales-cloud/) ![Brivity Software Tool]() ![Sugar Sell Software Tool]() [Brivity VS Sugar Sell](https://www.selecthub.com/crm-software/brivity-vs-sugar-sell/) ![Brivity Software Tool]() ![Zoho CRM Software Tool]() [Brivity VS Zoho CRM](https://www.selecthub.com/crm-software/zoho-crm-vs-brivity/) **Need expert advice?** Let us know, we're here to help you [GET ADVICE NOW](https://pmo.selecthub.com/guided-services/?category=CRM Software) **About SelectHub (and our data)** We’re the employee-owned Austin-based startup democratizing software data so you can make your decisions in an influence-free zone. Our market data is crowdsourced from our user-base of 100,000+ companies. WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more... ![SelectHub Products Reporting and Analytics]() [ Build Your Requirements](https://pmo.selecthub.com/crm-requirements-template-tool-site-vers/) ![SelectHub Products Cost and Pricing Guide]() [ Get Your Free Comparison Report](https://pmo.selecthub.com/request-custom-scorecard/?category=CRM%20Software) **Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. Fully or moderately supported out-of-the-box with industry-leading capabilities and is immediately available after installation without needing any add-ons, integrations, or custom development. **Tier 2:** Supported with workarounds or add-ons that may require additional costs. Not directly available in the software, but can be accomplished using other built-in features, workarounds, or add-ons/products from the vendor with or without any additional cost. **Tier 3:** Requires partner integrations or custom development that is often at an additional cost. Requires additional integrations, plugins, marketplace applications from a third-party vendor, or custom development using the APIs, libraries, extensions, and development framework supported by the software, with or without any additional cost. 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