[Home](https://www.selecthub.com/) \> [CRM](https://www.selecthub.com/category/customer-relationship-management/) \> [CRM Software](https://www.selecthub.com/c/crm-software/) \> [Brivity](https://www.selecthub.com/p/crm-software/brivity/) \> Brivity vs OnContact 

# Brivity vs OnContact 

Last Updated: June 15th, 2026 

Our analysts compared [Brivity](https://www.selecthub.com/p/crm-software/brivity/) vs [OnContact](https://www.selecthub.com/p/crm-software/oncontact/) based on data from our 400+ point analysis of [CRM Software](https://www.selecthub.com/c/crm-software/), user reviews and our own crowdsourced data from our [free software selection platform](https://www.selecthub.com/about/start-free-selection-project-site/?category=CRM Software&cta=crm-software). 

[Overview](#product-overview) [Pricing](#product-pricing) [Our Review](#product-analyst-summary) [User Ratings](#user-sentiment-section) [Features](#product-benefits-features) [Screenshots](#product-screenshots) 

Remove Add to Compare 

[![Brivity Software Tool](https://cdn.selecthub.com/products/29f3a1e25bd95e7d181c7c3e12fd9321-f5f0575d7f9af5f55c3dad82f5f74a99/resources/normal/logo.png?1749062364)](https://www.selecthub.com/p/crm-software/brivity/)

[ ![Product Awards](https://www.selecthub.com/display/images/awards_badge.svg) ](#awards-section) 

Remove Add to Compare 

[![OnContact Software Tool](https://cdn.selecthub.com/products/228e338fddcdf62a8065110d0b5f87fb-3589f58a7d2140c4625747113c554b8e/resources/normal/logo.png?1693318278)](https://www.selecthub.com/p/crm-software/oncontact/)

[Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=CRM+Software&product%5Fname=Brivity&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F29f3a1e25bd95e7d181c7c3e12fd9321-f5f0575d7f9af5f55c3dad82f5f74a99%2Fresources%2Fnormal%2Flogo.png%3F1749062364) [Demo](https://pmo.selecthub.com/get-product-demo/?category=CRM+Software&product%5Fname=Brivity&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F29f3a1e25bd95e7d181c7c3e12fd9321-f5f0575d7f9af5f55c3dad82f5f74a99%2Fresources%2Fnormal%2Flogo.png%3F1749062364) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=CRM+Software&product%5Fname=Brivity&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F29f3a1e25bd95e7d181c7c3e12fd9321-f5f0575d7f9af5f55c3dad82f5f74a99%2Fresources%2Fnormal%2Flogo.png%3F1749062364&price=2) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=CRM+Software&product%5Fname=Brivity&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F29f3a1e25bd95e7d181c7c3e12fd9321-f5f0575d7f9af5f55c3dad82f5f74a99%2Fresources%2Fnormal%2Flogo.png%3F1749062364&price=2) 

[Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=CRM+Software&product%5Fname=OnContact&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F228e338fddcdf62a8065110d0b5f87fb-3589f58a7d2140c4625747113c554b8e%2Fresources%2Fnormal%2Flogo.png%3F1693318278) [Demo](https://pmo.selecthub.com/get-product-demo/?category=CRM+Software&product%5Fname=OnContact&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F228e338fddcdf62a8065110d0b5f87fb-3589f58a7d2140c4625747113c554b8e%2Fresources%2Fnormal%2Flogo.png%3F1693318278) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=CRM+Software&product%5Fname=OnContact&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F228e338fddcdf62a8065110d0b5f87fb-3589f58a7d2140c4625747113c554b8e%2Fresources%2Fnormal%2Flogo.png%3F1693318278&price=2) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=CRM+Software&product%5Fname=OnContact&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F228e338fddcdf62a8065110d0b5f87fb-3589f58a7d2140c4625747113c554b8e%2Fresources%2Fnormal%2Flogo.png%3F1693318278&price=2) 

### Products Insights 

Product Ranking 

## #14

among all   
CRM Software

## #77

among all   
CRM Software

[Find out who the leaders are](https://pmo.selecthub.com/top-crm-analyst-report-site-vers?post%5Ftype=auto%5Fvs%5Farticle&category%5Fslug=crm-software&product%5Fslug=brivity&category=CRM+Software) 

Price Starts From 

$99/User, Monthly 

Free Trial is unavailable → 

$50 Monthly 

[Free Trial is available →](https://pmo.selecthub.com/free-trial/?product%5Fname=OnContact&category=CRM Software&product%5Flogo=https://d3uimxdj41cg3o.cloudfront.net/products/228e338fddcdf62a8065110d0b5f87fb-3589f58a7d2140c4625747113c554b8e/resources/normal/logo.png?1693318278) 

Pros 

What we like about Brivity and OnContact: 

**Easy to Use:** Users consistently praise Brivity's intuitive interface, making it easy to navigate and manage contacts, even for those new to CRM systems. 

**Streamlined Communication:** Brivity's email and text messaging features allow users to easily communicate with clients and prospects, keeping track of all interactions in one place. 

**Time-Saving Automation:** Users appreciate Brivity's automation features, such as automated email sequences and task reminders, which free up time for more strategic work. 

**Strong Reporting Capabilities:** Brivity provides insightful reports that help users track progress, identify trends, and make data-driven decisions. 

**Sales and Marketing Automation:** OnContact CRM streamlines sales and marketing processes, eliminating the need for separate vendors. 

**Customizable Interface:** The software adapts to unique business processes with customizable screens, toolbars, icons, and fields.

**Mobile Accessibility:** The OnContact mobile app, available on Android and iOS, empowers users to manage contacts, update sales pipelines, and access important data from any location.

**Comprehensive Customer View:** OnContact provides a 360-degree view of customer data and interactions, enabling businesses to build stronger relationships.

Cons 

What we dislike about Brivity and OnContact: 

**Limited Customization:** Some users have found Brivity's customization options to be limited, making it difficult to tailor the platform to their specific business needs. For example, they may want to add custom fields or reports that are not available in the standard Brivity interface.

**Steep Learning Curve:** Brivity's interface can be complex and challenging to navigate, especially for users who are new to CRM software. This can lead to frustration and a longer time to get up to speed with the platform.

**Limited Integrations:** Brivity's integration capabilities are somewhat limited, which can make it difficult to connect with other essential business tools. For example, some users have reported difficulty integrating Brivity with their accounting software or email marketing platform.

**Customer Support Issues:** Some users have reported issues with Brivity's customer support, including slow response times and difficulty getting their questions answered. This can be a major frustration for users who need help with the platform.

**Mobile App Issues:** The mobile app version of OnContact has garnered negative feedback from users. It has been described as a "repackaged mobile browser version of the website" rather than a standalone app. Users report experiencing "scrolling pages within scrolling pages," which poses a significant usability challenge. Additionally, there have been reports of data loss when inputting information, creating frustration and potentially impacting productivity for individuals who rely on mobile access.

**Limited Storage Space:** While OnContact offers a generous 2TB of storage, some businesses with extensive data storage requirements might find this limit restrictive in the long run. 

### Our Review 

 User reviews from the past year highlight Brivity as a comprehensive platform excelling in lead management and automation. Users rave about its intuitive interface and robust features, particularly the automated lead nurturing and follow-up systems. For instance, agents praise the platform's ability to instantly trigger personalized texts and emails, ensuring timely communication and enhanced client engagement. This sets it apart from competitors with less sophisticated automation capabilities. However, some users express that the reporting features could be more robust, limiting their ability to gain deeper insights into marketing campaign effectiveness. Overall, Brivity is best suited for high-performing real estate agents and teams who value automation and streamlined workflows. Its comprehensive features, intuitive design, and focus on lead management make it a powerful tool for agents seeking to optimize their operations and drive business growth. 

Show more 

 Want to know if OnContact is the bee's knees for your business? OnContact receives mostly positive reviews from users, who appreciate its user-friendly interface and comprehensive features, particularly for sales and marketing automation. For example, the platform's split-screen view allows users to see large amounts of data at once, improving efficiency in tracking key performance indicators. Additionally, the seamless integration of web forms and lead scoring streamlines lead capture and qualification, a significant advantage over some competitors. However, the mobile app has drawn criticism for its clunky design and occasional bugs, with some users finding it "virtually unusable" due to scrolling issues and data synchronization problems. While the desktop version is generally praised for its intuitive design, some users have noted a steep learning curve for customization and a less-than-ideal user experience when running reports or adding activities. Overall, OnContact is best suited for small to medium-sized businesses seeking a robust CRM solution with strong sales and marketing automation capabilities. Its comprehensive features, user-friendly desktop interface, and generally positive user feedback make it a strong contender in the CRM market. However, businesses heavily reliant on mobile functionality may want to consider alternatives until the reported mobile app issues are resolved. 

Show more 

### User Sentiment Summary 

Brivity has a user sentiment rating of 95 based on 33 reviews. OnContact has a user sentiment rating of 48 based on 3 reviews. 

![Excellent User Sentiment](https://www.selecthub.com/display/images/scores/excellent.svg) 33 reviews 

![Poor User Sentiment](https://www.selecthub.com/display/images/scores/poor.svg) 3 reviews 

Synopsis 

Evaluating all review platforms, our market analysts have compiled the following user sentiment data. 

95% 

of users recommend this product

Brivity has a 'excellent' User Satisfaction Rating of 95% when considering 33 user reviews from 1 recognized software review sites. 

48% 

of users recommend this product

OnContact has a 'poor' User Satisfaction Rating of 48% when considering 3 user reviews from 1 recognized software review sites. 

User Review Scores 

**Software Advice, Inc** 

**4.76** (33) 

n/a 

**TrustRadius** 

n/a 

**2.4** (3) 

### Awards 

SelectHub awards earned by these products based on a comprehensive analysis by our research analysts. 

Brivity stands above the rest by achieving an ‘Excellent’ rating as a User Favorite. 

![User Favorite Award]()

No awards.

### Product Assistance 

Training Resources 

Documentation

In Person

Live Online

Videos

Webinars

Documentation

In Person

Live Online

Videos

Webinars

Support 

Email

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

Email

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

### Product Basics 

Company Size 

i 

Small

Medium

Large

Small

Medium

Large

Platforms Supported 

Windows

Mac

Linux

Android

Chromebook

Windows

Mac

Linux

Android

Chromebook

Deployment Supported 

Cloud

On-Premise

Mobile

Cloud

On-Premise

Mobile

Comparison of Top Alternatives 

[Brivity Alternatives ](https://www.selecthub.com/crm-software/brivity/alternatives/) 

[OnContact Alternatives ](https://www.selecthub.com/crm-software/oncontact/alternatives/) 

### Screenshots 

![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() 

![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() 

### Key Features 

* **Lead Generation:** Capture and manage leads efficiently through integrated web forms and landing pages.
* **Task Management:** Assign and track tasks with automated reminders to ensure nothing falls through the cracks.
* **Customizable Pipelines:** Tailor your sales pipelines to match your unique business processes and stages.
* **Automated Follow-Ups:** Set up automated email and text follow-ups to nurture leads and maintain client relationships.
* **Contact Management:** Store and organize contact information with detailed profiles and interaction history.

read more... 

* **Contact Management:** OnContact enables users to focus on building relationships with customers, facilitated by a 360-degree view of data and interactions, along with a scheduling tool for activities like tasks, meetings, events and emails. Additional features include document upload, custom fields, contact status, quick search and advanced filters to find whatever data desired.
* **Opportunity Management:** This feature helps boost the bottom line by helping sales reps stay on top of every deal and gain full visibility into opportunities. Users can apply a defined structure to the sales cycle and see how the cycle works to improve methods. Forecasts can be generated in a few clicks and assessed in real time.
* **Lead Management:** Users can make the most of the leads they capture and improve selling performance by leveraging this toolset. Lead tracking shows where leads originated from and complete contact details assist with lead nurturing. Users can also create a system for easily defining which leads are the most valuable.
* **Business Card Reader:** Available on the platform’s mobile app, this feature lets users quickly and reliably capture contact information from business cards. Language processing reads the card info and assigns it to the appropriate database fields.
* **Quotation Management:** Users can generate quotes in-platform without needing to integrate with a third-party tool, streamlining the quote process. Users can create quotes from companies, contacts and opportunities, with customizations allowing them to address any unique needs. Quotes can be exported as PDF or Word doc files.

read more... 

### Top Alternatives in CRM Software 

[  Coevera ](https://www.selecthub.com/p/crm-software/pipeliner/) [  Copper CRM ](https://www.selecthub.com/p/crm-software/copper-crm/) [  Creatio ](https://www.selecthub.com/p/crm-software/creatio/) [  Dynamics 365 Sales ](https://www.selecthub.com/p/sales-force-automation-software/dynamics-365-sales/) [  Freshsales ](https://www.selecthub.com/p/crm-software/freshsales/) [  HubSpot Sales ](https://www.selecthub.com/p/sales-force-automation-software/hubspot-sales/) [  Infor CloudSuite CRM ](https://www.selecthub.com/p/crm-software/infor-crm/) [  Insightly ](https://www.selecthub.com/p/crm-software/insightly/) [  monday CRM ](https://www.selecthub.com/p/crm-software/monday-crm/) [  NetSuite CRM ](https://www.selecthub.com/p/crm-software/netsuite-crm/) [  Nimble CRM ](https://www.selecthub.com/p/crm-software/nimble-crm/) [  Oracle Sales Cloud ](https://www.selecthub.com/p/crm-software/oracle-sales-cloud/) [  Pega CRM ](https://www.selecthub.com/p/crm-software/pega-crm/) [  Pipedrive ](https://www.selecthub.com/p/crm-software/pipedrive/) [  Salesforce Sales Cloud ](https://www.selecthub.com/p/crm-software/salesforce-sales-cloud/) 

### Head-to-Head Comparison 

![Brivity Software Tool]() 

![Creatio Software Tool]() 

[Brivity VS Creatio](https://www.selecthub.com/crm-software/brivity-vs-creatio/) 

![Brivity Software Tool]() 

![Freshsales Software Tool]() 

[Brivity VS Freshsales](https://www.selecthub.com/crm-software/brivity-vs-freshsales/) 

![Brivity Software Tool]() 

![Infor CloudSuite CRM Software Tool]() 

[Brivity VS Infor CloudSuite CRM](https://www.selecthub.com/crm-software/brivity-vs-infor-crm/) 

![Brivity Software Tool]() 

![Insightly Software Tool]() 

[Brivity VS Insightly](https://www.selecthub.com/crm-software/insightly-vs-brivity/) 

![Brivity Software Tool]() 

![monday CRM Software Tool]() 

[Brivity VS monday CRM](https://www.selecthub.com/crm-software/brivity-vs-monday-crm/) 

![Brivity Software Tool]() 

![Nimble CRM Software Tool]() 

[Brivity VS Nimble CRM](https://www.selecthub.com/crm-software/brivity-vs-nimble-crm/) 

![Brivity Software Tool]() 

![Oracle Sales Cloud Software Tool]() 

[Brivity VS Oracle Sales Cloud](https://www.selecthub.com/crm-software/brivity-vs-oracle-sales-cloud/) 

![Brivity Software Tool]() 

![Pega CRM Software Tool]() 

[Brivity VS Pega CRM](https://www.selecthub.com/crm-software/brivity-vs-pega-crm/) 

![Brivity Software Tool]() 

![Pipedrive Software Tool]() 

[Brivity VS Pipedrive](https://www.selecthub.com/crm-software/pipedrive-vs-brivity/) 

![Brivity Software Tool]() 

![Salesforce Sales Cloud Software Tool]() 

[Brivity VS Salesforce Sales Cloud](https://www.selecthub.com/crm-software/brivity-vs-salesforce-sales-cloud/) 

![Brivity Software Tool]() 

![Sugar Sell Software Tool]() 

[Brivity VS Sugar Sell](https://www.selecthub.com/crm-software/brivity-vs-sugar-sell/) 

![Brivity Software Tool]() 

![Zoho CRM Software Tool]() 

[Brivity VS Zoho CRM](https://www.selecthub.com/crm-software/zoho-crm-vs-brivity/) 

**About SelectHub (and our data)** 

We’re the employee-owned Austin-based startup democratizing software data so you can make your decisions in an influence-free zone. Our market data is crowdsourced from our user-base of 100,000+ companies.

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

![SelectHub Products Reporting and Analytics]() 

[Build Your Requirements](https://pmo.selecthub.com/crm-requirements-template-tool-site-vers/)

![SelectHub Products Cost and Pricing Guide]() 

[Get Your Free Comparison Report](https://pmo.selecthub.com/request-custom-scorecard/?category=CRM%20Software)

**Tier 1:**  
Fully/moderately supported out-of-the-box allowing for quick and easy deployment.  
Fully or moderately supported out-of-the-box with industry-leading capabilities and is immediately available after installation without needing any add-ons, integrations, or custom development. 

**Tier 2:**  
Supported with workarounds or add-ons that may require additional costs.  
Not directly available in the software, but can be accomplished using other built-in features, workarounds, or add-ons/products from the vendor with or without any additional cost. 

**Tier 3:**  
Requires partner integrations or custom development that is often at an additional cost.  
Requires additional integrations, plugins, marketplace applications from a third-party vendor, or custom development using the APIs, libraries, extensions, and development framework supported by the software, with or without any additional cost. 

[Close](#)

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