[Home](https://www.selecthub.com/) \> [CRM](https://www.selecthub.com/category/customer-relationship-management/) \> [CRM Software](https://www.selecthub.com/c/crm-software/) \> [Bitrix24](https://www.selecthub.com/p/crm-software/bitrix24/) \> Bitrix24 vs Siebel CRM # Bitrix24 vs Siebel CRM Last Updated: April 13th, 2026 Our analysts compared [Bitrix24](https://www.selecthub.com/p/crm-software/bitrix24/) vs [Siebel CRM](https://www.selecthub.com/p/crm-software/siebel/) based on data from our 400+ point analysis of [CRM Software](https://www.selecthub.com/c/crm-software/), user reviews and our own crowdsourced data from our [free software selection platform](https://www.selecthub.com/about/start-free-selection-project-site/?category=CRM Software&cta=crm-software). [Overview](#product-overview) [Pricing](#product-pricing) [Our Review](#product-analyst-summary) [Features](#product-benefits-features) [User Ratings](#user-sentiment-section) [Screenshots](#product-screenshots) [![Bitrix24 Software Tool](https://cdn.selecthub.com/products/702cafa3bb4c9c86e4a3b6834b45aedd-1bb87d41d15fe27b500a4bfcde01bb0e/resources/normal/logo.png?1693317499)](https://www.selecthub.com/p/crm-software/bitrix24/) [![Siebel CRM Software Tool](https://cdn.selecthub.com/products/95f6870ff3dcd442254e334a9033d349-4416768dd008a8aa59c7475245a7e450/resources/normal/logo.jpeg?1693316579)](https://www.selecthub.com/p/crm-software/siebel/) [Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=CRM+Software&product%5Fname=Bitrix24&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F702cafa3bb4c9c86e4a3b6834b45aedd-1bb87d41d15fe27b500a4bfcde01bb0e%2Fresources%2Fnormal%2Flogo.png%3F1693317499) [Demo](https://pmo.selecthub.com/get-product-demo/?category=CRM+Software&product%5Fname=Bitrix24&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F702cafa3bb4c9c86e4a3b6834b45aedd-1bb87d41d15fe27b500a4bfcde01bb0e%2Fresources%2Fnormal%2Flogo.png%3F1693317499) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=CRM+Software&product%5Fname=Bitrix24&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F702cafa3bb4c9c86e4a3b6834b45aedd-1bb87d41d15fe27b500a4bfcde01bb0e%2Fresources%2Fnormal%2Flogo.png%3F1693317499&price=2) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=CRM+Software&product%5Fname=Bitrix24&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F702cafa3bb4c9c86e4a3b6834b45aedd-1bb87d41d15fe27b500a4bfcde01bb0e%2Fresources%2Fnormal%2Flogo.png%3F1693317499&price=2) [Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=CRM+Software&product%5Fname=Siebel%2BCRM&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F95f6870ff3dcd442254e334a9033d349-4416768dd008a8aa59c7475245a7e450%2Fresources%2Fnormal%2Flogo.jpeg%3F1693316579) [Demo](https://pmo.selecthub.com/get-product-demo/?category=CRM+Software&product%5Fname=Siebel%2BCRM&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F95f6870ff3dcd442254e334a9033d349-4416768dd008a8aa59c7475245a7e450%2Fresources%2Fnormal%2Flogo.jpeg%3F1693316579) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=CRM+Software&product%5Fname=Siebel%2BCRM&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F95f6870ff3dcd442254e334a9033d349-4416768dd008a8aa59c7475245a7e450%2Fresources%2Fnormal%2Flogo.jpeg%3F1693316579&price=2) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=CRM+Software&product%5Fname=Siebel%2BCRM&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F95f6870ff3dcd442254e334a9033d349-4416768dd008a8aa59c7475245a7e450%2Fresources%2Fnormal%2Flogo.jpeg%3F1693316579&price=2) ### Products Insights Product Ranking ## #13 among all CRM Software ## #60 among all CRM Software [Find out who the leaders are](https://pmo.selecthub.com/top-crm-analyst-report-site-vers?post%5Ftype=auto%5Fvs%5Farticle&category%5Fslug=crm-software&product%5Fslug=bitrix24&category=CRM+Software) Price Starts From $49 Monthly [ Free Trial is available →](https://pmo.selecthub.com/free-trial/?product%5Fname=Bitrix24&category=CRM Software&product%5Flogo=https://d3uimxdj41cg3o.cloudfront.net/products/702cafa3bb4c9c86e4a3b6834b45aedd-1bb87d41d15fe27b500a4bfcde01bb0e/resources/normal/logo.png?1693317499) [Get a free price quote](https://pmo.selecthub.com/get-product-pricing/?category=CRM+Software&product%5Fname=Bitrix24&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fcrm-software%2Fbitrix24-vs-siebel%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F702cafa3bb4c9c86e4a3b6834b45aedd-1bb87d41d15fe27b500a4bfcde01bb0e%2Fresources%2Fnormal%2Flogo.png%3F1693317499&price=2) Tailored to your specific needs $50/User, Monthly Free Trial is unavailable → [Get a free price quote](https://pmo.selecthub.com/get-product-pricing/?category=CRM+Software&product%5Fname=Siebel%2BCRM&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fcrm-software%2Fbitrix24-vs-siebel%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F95f6870ff3dcd442254e334a9033d349-4416768dd008a8aa59c7475245a7e450%2Fresources%2Fnormal%2Flogo.jpeg%3F1693316579&price=2) Tailored to your specific needs Pros What we like about Bitrix24 and Siebel CRM: **Budget-Friendly:** 87% of users mentioning this aspect suggested that the software is inexpensive and fits well for any size organizations, providing good value for the price. **Workflows:** It automates many tasks to make work easier, according to 88% of reviews about workflows. **Report Generation:** 64% of user reviews referencing this feature indicated the reporting tool is useful. **Integration:** The platform integrates all the necessary applications that users need, as observed by 67% of reviewers mentioning integration. **Centralized Customer Data:** Siebel CRM provides a single platform for managing all customer data, offering a 360-degree view of customer interactions and relationships across sales, marketing, and service. **Improved Sales Efficiency:** Siebel CRM automates workflows, streamlines opportunity management, and provides data-driven insights to improve sales forecasting and close rates. **Enhanced Customer Service:** Siebel CRM facilitates collaboration between different departments, ensuring consistent and efficient service delivery across all touchpoints. **Increased Customer Satisfaction:** By providing a personalized customer experience and resolving issues quickly, Siebel CRM helps businesses improve customer satisfaction and loyalty. Cons What we dislike about Bitrix24 and Siebel CRM: **User Interface:** 57% of users mentioning the UI said it was difficult to understand and use for daily operational tasks. **Customer Support:** 100% of users who talked about support remarked that it wasn’t prompt and supportive in solving product-related queries. **Unnecessary Features:** 50% of the users referring to capabilities noted the platform has many unnecessary features that never come to use. "The extensive range of features can be a bit overwhelming initially, and the learning curve may require some patience." - Amit Raj **Steeper Learning Curve:** Siebel CRM's extensive functionality can be complex to learn and navigate, particularly for users with limited experience with CRM systems. **High Price Point:** The cost of licensing, implementation, and maintenance for Siebel CRM can be significantly higher than other CRM solutions, making it less accessible for small businesses and startups. **Limited Mobile Functionality:** While mobile apps are available, some users report limitations in functionality and user experience compared to the desktop version. **Overkill for Simple Needs:** For businesses with straightforward sales processes and limited customer data, Siebel CRM's extensive features may be unnecessary and cumbersome. ### Our Review Bitrix24 is a collaboration platform that handles various tasks such as communications, notifications, subscriptions, reporting, workflow management and more. Automation, customization and integrations are a few noteworthy features. However, reviews noted that there are too many features and that the platform isn’t user-friendly. In addition, users found customer support unhelpful. Overall, it has all the basic CRM features along with extras like project management not always found in CRMs. That, along with a free subscription, makes it a good choice for companies on a tight budget. [Show more](#) Siebel CRM receives mixed reviews, with users praising its robust features and scalability while criticizing its steep learning curve and high price point. One user noted that "Siebel is like the Cadillac of CRMs – powerful and feature-rich," but also acknowledged that "it's not for the faint of heart and requires significant training." Conversely, others found it overwhelming compared to simpler alternatives, lamenting that "it's like trying to drive a Formula One race car to the grocery store." When comparing Siebel to competitors like Salesforce, users often highlighted the difference in focus. They recognized Salesforce's user-friendliness and flexibility for small businesses, but believed Siebel offered deeper functionality and customization options for complex sales processes. One user commented, "Salesforce feels like a friendly neighborhood store, while Siebel is like a high-end boutique with everything you could ever need – but only if you can afford it and know how to use it." Ultimately, Siebel appears best suited for large enterprises with complex needs and the resources to invest in its implementation and ongoing maintenance. As one user summarized, "If you're a small business or have simple needs, there are better options out there. But if you're a large organization with a lot of data and complex workflows, Siebel is the most powerful and customizable tool on the market." [Show more](#) ### Key Features * **Pipeline Management:** A kanban layout provides a visual view of your pipeline. The software supports custom deal stages and multiple pipelines. * **Campaign Management:** This feature lets you build dynamic or static audience segments, run advertising campaigns on social networks, and set up campaigns across channels such as bulk mail and instant messaging. It includes campaign templates and metrics. * **Call Center Capabilities:** Features include: * PBX (private branch exchange) functionality for routing, queueing, voicemail, call transfers and forwarding, employee extensions, and recording. * Telemarketing features such as voice or SMS broadcasting, automatic call transcribing and callback requests. [read more...](#) * **Sales Tools:** On-the-go sales reps can access information while in person, respond to inquiries faster and increase sales. Capturing quotes and orders makes tracking products easier and offers insights that optimize product bundle targeting, prices, and cross-sell and upsell. * **Marketing Capabilities:** Manage everything from events to email marketing and web marketing. Plan and track budgets while analyzing marketing activities via the resource management module. * **Dynamic Catalog:** Define selling rules and maintain catalogs with this module. It integrates product selection and configuration to support comprehensive search options, configurations, and targeted upsell and cross-sell offers. * **Pricing Analytics:** Make context-based decisions using consistent data. Determine product demand and gauge the overall effectiveness and pricing impact across various regions and offers such as discounts, incentives and more. * **Quote and Order Lifecycle Management:** Ensure order completion, validity and accuracy. Support pricing and product configurations. Approve quotes, verify credit and payment, and analyze orders for greater understanding of the process and pipeline. [read more...](#) ### User Sentiment Summary Bitrix24 has a user sentiment rating of 82 based on 1460 reviews. Siebel CRM has a user sentiment rating of 72 based on 485 reviews. ![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) 1460 reviews ![Good User Sentiment](https://www.selecthub.com/display/images/scores/good.svg) 485 reviews Synopsis Evaluating all review platforms, our market analysts have compiled the following user sentiment data. 82% of users recommend this product Bitrix24 has a 'great' User Satisfaction Rating of 82% when considering 1460 user reviews from 5 recognized software review sites. 72% of users recommend this product Siebel CRM has a 'good' User Satisfaction Rating of 72% when considering 485 user reviews from 5 recognized software review sites. User Review Scores **FinancesOnline** **4.7** (19) **4.8** (10) **G2.com, Inc** **4.1** (515) **3.4** (367) **Software Advice, Inc** n/a **4.6** (11) **Capterra Inc** **4.1** (804) n/a **Gartner, Inc** **4.2** (27) **4.2** (13) **TrustRadius** **4.1** (95) **4.0** (84) ### Product Assistance Training Resources Documentation In Person Live Online Videos Webinars Documentation In Person Live Online Videos Webinars Support Email Phone Chat FAQ Forum Knowledge Base 24/7 Live Support Email Phone Chat FAQ Forum Knowledge Base 24/7 Live Support ### Product Basics Company Size i Small Medium Large Small Medium Large Platforms Supported Windows Mac Linux Android Chromebook Windows Mac Linux Android Chromebook Deployment Supported Cloud On-Premise Mobile Cloud On-Premise Mobile Comparison of Top Alternatives [ Bitrix24 Alternatives](https://www.selecthub.com/crm-software/bitrix24/alternatives/) [ Siebel CRM Alternatives](https://www.selecthub.com/crm-software/siebel/alternatives/) ### Screenshots ![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() ![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() Our analysts compared Bitrix24 vs Siebel CRM based on data from our 400 point analysis of CRM Software, users reviews, and our own crowdsourced data from our free software selection platform. [ Get Your Free Comparison Report](https://pmo.selecthub.com/request-custom-scorecard/?category=CRM%20Software) ### Top Alternatives in CRM Software [ Copper CRM ](https://www.selecthub.com/p/crm-software/copper-crm/) [ Creatio ](https://www.selecthub.com/p/crm-software/creatio/) [ Dynamics 365 Sales ](https://www.selecthub.com/p/sales-force-automation-software/dynamics-365-sales/) [ Freshsales ](https://www.selecthub.com/p/crm-software/freshsales/) [ HubSpot Sales ](https://www.selecthub.com/p/sales-force-automation-software/hubspot-sales/) [ Infor CloudSuite CRM ](https://www.selecthub.com/p/crm-software/infor-crm/) [ Insightly ](https://www.selecthub.com/p/crm-software/insightly/) [ monday CRM ](https://www.selecthub.com/p/crm-software/monday-crm/) [ NetSuite CRM ](https://www.selecthub.com/p/crm-software/netsuite-crm/) [ Nimble CRM ](https://www.selecthub.com/p/crm-software/nimble-crm/) [ Oracle Sales Cloud ](https://www.selecthub.com/p/crm-software/oracle-sales-cloud/) [ Pega CRM ](https://www.selecthub.com/p/crm-software/pega-crm/) [ Pipedrive ](https://www.selecthub.com/p/crm-software/pipedrive/) [ Pipeliner CRM ](https://www.selecthub.com/p/crm-software/pipeliner/) [ Salesforce Sales Cloud ](https://www.selecthub.com/p/crm-software/salesforce-sales-cloud/) ### Compare other software products using the SelectHub platform Select a Category 360 Degree Feedback Software 3D Design Software 3PL Software ABA Software Account-Based Marketing Software Accounting Practice Management Software Accounting Software Accounts Payable Software Accounts Receivable Software Agile Project Management Software AI Agent Builders AI Agent Frameworks AI Agent Orchestration Platforms AI Agents AI Assistants AI Chatbots AI Customer Service Agents AI Integration Solutions AI Marketing Agents AI Sales Agents AI Sales Assistant Software AI Video Generators AI Voice Agents AI Voice Assistants AI Workflow Automation Tools AI Writing Assistants Animation Software Antivirus Software Apparel 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Software Tool]() [Bitrix24 VS Freshsales](https://www.selecthub.com/crm-software/bitrix24-vs-freshsales/) ![Bitrix24 Software Tool]() ![Infor CloudSuite CRM Software Tool]() [Bitrix24 VS Infor CloudSuite CRM](https://www.selecthub.com/crm-software/bitrix24-vs-infor-crm/) ![Bitrix24 Software Tool]() ![Insightly Software Tool]() [Bitrix24 VS Insightly](https://www.selecthub.com/crm-software/insightly-vs-bitrix24/) ![Bitrix24 Software Tool]() ![monday CRM Software Tool]() [Bitrix24 VS monday CRM](https://www.selecthub.com/crm-software/bitrix24-vs-monday-crm/) ![Bitrix24 Software Tool]() ![Nimble CRM Software Tool]() [Bitrix24 VS Nimble CRM](https://www.selecthub.com/crm-software/bitrix24-vs-nimble-crm/) ![Bitrix24 Software Tool]() ![Oracle Sales Cloud Software Tool]() [Bitrix24 VS Oracle Sales Cloud](https://www.selecthub.com/crm-software/bitrix24-vs-oracle-sales-cloud/) ![Bitrix24 Software Tool]() ![Pega CRM Software Tool]() [Bitrix24 VS Pega CRM](https://www.selecthub.com/crm-software/bitrix24-vs-pega-crm/) ![Bitrix24 Software Tool]() ![Pipedrive Software Tool]() [Bitrix24 VS Pipedrive](https://www.selecthub.com/crm-software/pipedrive-vs-bitrix24/) ![Bitrix24 Software Tool]() ![Salesforce Sales Cloud Software Tool]() [Bitrix24 VS Salesforce Sales Cloud](https://www.selecthub.com/crm-software/bitrix24-vs-salesforce-sales-cloud/) ![Bitrix24 Software Tool]() ![Sugar Sell Software Tool]() [Bitrix24 VS Sugar Sell](https://www.selecthub.com/crm-software/bitrix24-vs-sugar-sell/) ![Bitrix24 Software Tool]() ![Zoho CRM Software Tool]() [Bitrix24 VS Zoho CRM](https://www.selecthub.com/crm-software/zoho-crm-vs-bitrix24/) **Need expert advice?** Let us know, we're here to help you [GET ADVICE NOW](https://pmo.selecthub.com/guided-services/?category=CRM Software) **About SelectHub (and our data)** We’re the employee-owned Austin-based startup democratizing software data so you can make your decisions in an influence-free zone. Our market data is crowdsourced from our user-base of 100,000+ companies. WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more... ![SelectHub Products Reporting and Analytics]() [ Build Your Requirements](https://pmo.selecthub.com/crm-requirements-template-tool-site-vers/) ![SelectHub Products Cost and Pricing Guide]() [ Get Your Free Comparison Report](https://pmo.selecthub.com/request-custom-scorecard/?category=CRM%20Software) **Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. Fully or moderately supported out-of-the-box with industry-leading capabilities and is immediately available after installation without needing any add-ons, integrations, or custom development. **Tier 2:** Supported with workarounds or add-ons that may require additional costs. Not directly available in the software, but can be accomplished using other built-in features, workarounds, or add-ons/products from the vendor with or without any additional cost. **Tier 3:** Requires partner integrations or custom development that is often at an additional cost. Requires additional integrations, plugins, marketplace applications from a third-party vendor, or custom development using the APIs, libraries, extensions, and development framework supported by the software, with or without any additional cost. 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