The Best Property Maintenance Management Software For 2020

1 comment

Home may be where the heart is, but the walls around you shouldn’t be neglected lest they fall into disrepair. Property maintenance software (also known as facility management software) helps make maintaining those walls just a little easier. But what is property management maintenance software? What features does it offer? What is the best property maintenance software in the current year? This article will answer these questions and more, so let’s get started.

Compare Top Facilities Management Software Leaders

Best Property Maintenance Software

What is Property Maintenance Software?

Property maintenance may also be referred to as property management, facility management, facilities maintenance or building maintenance. It may also be offered by enterprise asset management software or computerized maintenance management software solutions.

As you can probably guess based on the name, its primary purpose is to take care of your various properties. It’s most commonly used by commercial property owners, but it’s also useful for anyone whose business relies on its buildings (such as a manufacturing facility).

The most important aspect of property maintenance is organizing repairs and preventive maintenance for the facility in order to keep it in peak condition. But it also includes other types of care, according to Universal Site Services. Lawn maintenance, painting, snow removal, graffiti cleaning and plumbing all fall under the property maintenance umbrella as well. Also included are life-cycle management, space utilization and resource allocation features.

Key Features

Just like property management maintenance software goes by many names, it offers many different features. A user in the aerospace industry, for example, won’t need all the same features as someone maintaining a college campus. That being said, there are some core features you can expect to find. Here’s a handy checklist:

  • Work Order Management
  • QR Code and Barcode Scanning
  • Event Planning
  • Room Booking
  • Reporting
  • Inventory Management
  • Meter Readings
  • Contact Management
  • Warranty Tracking
  • Integrations

For a more detailed list that breaks down these features, check out our facility management requirements template.

Get our Facilities Management Software Requirements Template

Features of Property Maintenance Software

Best Property Maintenance Software

Our analysts used these features to identify the best property maintenance management systems on the market in 2020. Here’s a breakdown of their selections.

FMX

Facilities Management Express offers CMMS and FM capabilities that make it an ideal option for property maintenance. It is cloud-hosted and best-suited for SMBs looking to optimize their property maintenance.

Work Order Management

FMX lets users submit maintenance requests and automatically routes them to the appropriate team member. These requests can be configured to meet organizational needs, including guest permissions and role-based access.

Ticketing

Staff members can submit IT tickets directly through FMX, without switching to a different system. It allows tech support to communicate directly with staff on the tickets, view request histories, offer status updates and more.

Event Planning/Scheduling

FMX provides event scheduling days, weeks, months and years in advance with the option for event restrictions due to holidays and facility closures. Management can set blackout dates, recurring events, holidays and more. The organization can customize the chain of approval that work requests must follow in order to be created, as well as communicate with schedulers directly in the event request. The system also detects when a room or piece of equipment is already booked and prevents double-bookings.

Compare Facilities Management Pricing & Costs with our Pricing Guide

Centralized Communication

Tenants can submit work orders directly through the access portal and receive updates as they are processed. It lets management add vendors as users, allowing them to submit work orders and receive notifications on progress. The system tracks labor rates for individual team members to accurately communicate costs, as well as help managers identify trends and improve performance.

Invoice Management

FMX offers features to create estimates, send invoices, track unpaid balances and calculate revenue for events. It also provides purchase order management that can be processed via customized approval chains. The system sends automated reorders to suppliers when inventory dips below a threshold and automatically checks items off when they are scanned into the facility.

FMX

Price: $$$$$
Deployment:
Platform:

Company Size Suitability: S M L

UpKeep

UpKeep CMMS helps property managers schedule work orders, perform preventive maintenance, manage assets and keep their facility up and running.

Maintenance Tasks

With UpKeep facility managers can add premade or create custom checklists within work orders. They can attach pre-set responses such as pass, flag and fail or let technicians create their own responses as well as view the history of these responses. UpKeep also offers preventive maintenance scheduling to create calendar-based PMs as far out into the future as needed.

Reporting

The reporting features give insight into both high-level metrics and granular details. Users can generate reports on individual assets or whole facilities to identify which assets require the most maintenance, gauge technician efficiency, calculate work order completion rates and much more. These reports can be customized or chosen from out-of-the-box industry standards.

Compare Facilities Management Pricing & Costs with our Pricing Guide

Work Order Requests

Role-based access lets users of various types (tenants, technicians, managers, etc.) create work order requests through the customer portal or mobile app. The requester can view the progress of their work order as well as edit details if necessary.

Once the work order is created, managers can update and assign it to the proper technician. The solution offers a list or calendar-based overview of all upcoming work orders as well as filtering capabilities to search based on assignment, asset, location or priority level.

Mobile App

UpKeep’s mobile app lets technicians send in-app messages to communicate with management and each other as well as update work orders in the field. They can view asset profiles, interact with checklists and attach photos of assets to document issues.

Usage History

UpKeep keeps detailed records with information on asset usage, facility usage, occupancy and more. It tracks lockout-tagout actions by technicians for audits and logs room usage to facilitate accountability. Users can add notes, floorplans and a range of other documents to these histories for optimized maintenance and record-keeping.

UpKeep

Price: $$$$$
Deployment:
Platform:

Company Size Suitability: S M L

Fiix

Fiix offers cloud-based computerized facility and maintenance management software that helps teams organize their assets, manage repair work, integrate their operations through connected business software and make decisions based on data.

Multi-Site Management

Fiix helps facility managers coordinate multiple sites in real time across time zones, languages and currencies. The rotating asset tracking feature helps manage assets such as tools, vehicles and spare parts between facilities.

Multiple Asset Functionality

Asset hierarchies keep asset relationships organized and centralize all asset information into a single database. Users can customize categories to group assets and establish SOPs for related assets. The solution also provides multi-asset work order options that let managers create a single work order for multiple assets. A search tool brings up asset profiles when users search nameplate data, warranty number, asset name or other identifying details.

Compare Facilities Management Pricing & Costs with our Pricing Guide

Advanced Communication

Users can set automated alerts that send users emails about work order updates, notifications of low inventory, recurring maintenance tasks, asset condition, etc. Fiix can also generate and send automated reports to stakeholders such as plant managers that alert them when an asset goes offline.

Integrations

The Fiix integration hub connects users to data at its source, collects relevant information and shares that data on a secure server. It comes equipped with out-of-the-box smart connectors for IoT devices as well as pre-built developer tools. Users can connect sensors, meters and a variety of other smart devices in addition to disparate software systems.

Asset Details

This platform keeps detailed records of all assets in a centralized repository for easy access and convenient searchability. Users can generate QR codes for assets and print those tags to affix to physical stock or locations. It can also be set to automatically assign work orders to designated technicians or teams.

Fiix

Price: $$$$$
Deployment:
Platform:

Company Size Suitability: S M L

Maxpanda

Maxpanda is a cloud-based CMMS offering robust property maintenance features like asset management, preventive maintenance and building management. It caters to companies of all sizes and specializes in facility-focused industries.

Asset Database

Maxpanda’s asset database improves asset visibility by collecting information on location, usage, service history and profile information. Users can search for warranty status, plan maintenance activities and attach images.

Reporting

Users can generate a variety of report types to gain insight into their operations and make informed service choices. Some of these reports include manufacturer-specific fault analysis, lifetime equipment costs, inventory, stock levels, collective costs and more.

Compare Facilities Management Pricing & Costs with our Pricing Guide

User-Friendly Interface

Technicians, managers and tenants can all access Maxpanda’s work order request portal, and engineers can use the quick sign-in option to go straight to the features they need. Maxpanda facilitates collaboration between maintenance technicians, clients, contractors and management without hassle.

Access Anywhere

Because it is cloud-based, the mobile app can be accessed by multiple users at a time on any internet-connected device. This also makes the solution scalable for any size organization.

Maxpanda

Price: $$$$$
Deployment:
Platform:

Company Size Suitability: S M L

eMaint

eMaint is a CMMS solution hosted in the cloud that helps businesses manage assets, optimize workflows, manage inventory and schedule preventive and predictive maintenance. It is an excellent option for property maintenance for businesses of all sizes.

Work Orders

Guests can request work orders through a user portal and receive email updates as the work order is processed. Users can schedule recurring maintenance tasks and assign them to technicians on-site or in the field. It also offers a digital signature option for admins to sign off on completed work online. Management can oversee work permits, store records and edit permissions with the built-in PDF editor.

Mobile App

Technicians and administrators alike can utilize the full suite of eMaint’s features from a mobile app. It offers real-time data, facilitates immediate emergency responses, provides push notifications or text alerts and lets technicians update work orders from the field.
Compare Facilities Management Pricing & Costs with our Pricing Guide

Account Management

Account managers can consolidate accounts with enterprise-level reporting and data integration. They can compare performance across locations and break them down by facility. Managers can also utilize global accounts to edit work orders for multiple regions.

Planned Maintenance

eMaint lets users create an unlimited number of preventive maintenance tasks on a calendar-based interface or based on meter readings for individual assets. They can create a task, associate it with an asset, schedule it and assign it to a technician as well as set the system to automatically duplicate the work order for recurring tasks. Work orders offer fields for detailed instructions and procedures as well as relevant repair history.

Condition Monitoring

The condition-based maintenance tool monitors asset metrics such as noise, pressure, vibration, temperature, flow, lubrication, wear and corrosion. Users can define upper and lower thresholds for these metrics and the system will trigger an alert if those thresholds are exceeded so technicians can immediately perform maintenance.

eMaint

Price: $$$$$
Deployment:
Platform:

Company Size Suitability: S M L


Conclusion

These five solutions have received the best scores for property maintenance features overall, but they might not be the best property maintenance software for your unique business. Check out our facility management requirements template to discover which features are most vital to you and then compare the industry leaders with our performance report. You can also find pricing for the products featured in this article as well as many others in this pricing guide.

What system does your organization use for property maintenance? Let us know in the comments!

Analyst-Picked Related Content
Facility Management Software Pricing Guide: Discover the true cost of Facility Management Software solutions
Facility Management Comparison Report: An Interactive analyst report with comparison ratings, reviews and pricing

Bergen AdairThe Best Property Maintenance Management Software For 2020

1 comment

Join the conversation
  • Deb Pearl - April 2, 2018 reply

    Thank you for all the information about CMMS. I didn’t know that it was a computerized maintenance management system. That is really cool that most common software used by businesses. I didn’t know that it was so commonly used. If it can help you with all your tasks I can see why it would be so helpful.

Leave a Reply to Deb Pearl Cancel reply

Your email address will not be published. Required fields are marked *