UpKeep CMMS helps property managers schedule work orders, perform preventive maintenance, manage assets and keep their facility up and running.
With UpKeep facility managers can add premade or create custom checklists within work orders. They can attach pre-set responses such as pass, flag and fail or let technicians create their own responses as well as view the history of these responses. UpKeep also offers preventive maintenance scheduling to create calendar-based PMs as far out into the future as needed.
The reporting features give insight into both high-level metrics and granular details. Users can generate reports on individual assets or whole facilities to identify which assets require the most maintenance, gauge technician efficiency, calculate work order completion rates and much more. These reports can be customized or chosen from out-of-the-box industry standards.
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Work Order Requests
Role-based access lets users of various types (tenants, technicians, managers, etc.) create work order requests through the customer portal or mobile app. The requester can view the progress of their work order as well as edit details if necessary.
Once the work order is created, managers can update and assign it to the proper technician. The solution offers a list or calendar-based overview of all upcoming work orders as well as filtering capabilities to search based on assignment, asset, location or priority level.
UpKeep’s mobile app lets technicians send in-app messages to communicate with management and each other as well as update work orders in the field. They can view asset profiles, interact with checklists and attach photos of assets to document issues.
UpKeep keeps detailed records with information on asset usage, facility usage, occupancy and more. It tracks lockout-tagout actions by technicians for audits and logs room usage to facilitate accountability. Users can add notes, floorplans and a range of other documents to these histories for optimized maintenance and record-keeping.