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Benefits and Insights

Why use MPulse?

Key differentiators & advantages of MPulse

  • Extend Asset Life: Conduct routine repairs and manage preventive maintenance schedules to help keep assets in better shape for longer, improving their lifespan.
  • Create Maintenance Schedules: Schedule recurring or one-time maintenance tasks and assign technicians to them to prevent tasks from falling through the cracks.
  • Improve ROA: Maintain assets on a routine basis to keep them running longer and reduce downtime, both of which improve their profitability.
  • Stay Organized: Keep inventory organized by linking specific inventory items to work orders, track part consumption, manage stock levels and more.
  • Gain Business Insights: Generate reports on business data in order to gain deeper insights into operations, make predictions and take data-driven action.
  • Streamline Workflows: Keep all asset information, work orders, inventory, contact management and scheduling organized in a single interface to reduce confusion, eliminate task-switching and improve workflows.

Industry Expertise

This solution serves all asset-heavy industries but specializes in government, healthcare, manufacturing, telecom, energy, education, gaming and entertainment.

Key Features

  • Asset Management: Helps track, monitor and manage physical assets, as well as create asset profiles.
  • Inventory Management: Offers transferring of inventory between locations, tracking spare parts, quantifying materials and organizing stockrooms. Sends alerts when stock reaches certain levels to prevent running out.
  • Maintenance Scheduling: Schedule one-time or recurring maintenance events from a calendar interface.
  • Work Order Management: Tracks work order requests from opening to completion. Assign tasks to technicians and restrict access to closing orders to admin levels.
  • Mobile Access: Available on all mobile devices, including iOS, Android and tablets as long as there’s an internet connection.
  • Vendor Management: Store contracts and communications with subcontractors, vendors and more in the system to avoid losing emails or other crucial information. Available with the platinum version.
  • Preventive Maintenance: Automate PM task scheduling and spot problems before they occur. PM scheduling automatically generates work order before an asset breaks down.
  • Customization: Customize list layout, form layout, language and theme. Create special codes, new tabs and fields, include specific internal data in the database, and get customized reports.
  • Integration: Import and export from files, the database or other applications in use. Collect data faster with the DataLink Integration Adapter and Industrial Internet of Things.
  • Barcode Scanning: Easily set up and print barcode labels that can be recognized by commonly used devices like mobile, tablet and a barcode scanner. Scan the barcode to access all the relevant information saved on the assets.
  • Advisor Dashboard: Configure the dashboard to show important information in the front and middle. Attach charts, graphs, photos, videos documents and websites to the dashboard.
  • Labor Resource Management: Track vendor and employee contact information, skill level, billing rate, attendance and work history. Match and link people to work orders, assigning tasks according to availability and skill set.
  • Asset Status Board: View the health of assets, facility footprint and fleet vehicles on a single board. Configure boards to accommodate production lines, departments, systems or assets, using colors to indicate asset health.
  • Role-Based Access Control: Control viewing of documents and filter data based on departments, work order types and locations. Eliminate data clutter and manage which employees can view and edit information.
  • Media Management: Attach media files, photos, videos, a supplier website, intranets and documents to any record, maintenance manuals and internal documents. All the stored information is saved with the record and can be accessed at any time.

Suite Support

mail_outlineEmail: [email protected]
phonePhone: U.S. and Canada users can contact support at (800) 944-1796. Other regions can call at +1 (541) 302-6677. Support hours are 8 a.m. – 5 p.m. PST on weekdays.
schoolTraining: Users can access a range of training materials. Implementation consulting aims to keep them from needing further training, but if they do need additional courses, they can sign up for premium onsite training, four-day courses at MPulse’s Oregon headquarters, or recorded online training and videos.
local_offerTickets: Submit through the user portal.

MPulse Reviews

Average customer reviews & user sentiment summary:

144 reviews

92%

of users would recommend this product

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