Benefits and Insights

Why use Axxerion?

Key differentiators & advantages of Axxerion

Axxerion Facilities and Maintenance Management (CMMS) solution is a completely web-based software environment for corrective, preventive, predictive and planned maintenance. It is integrated with Axxerion Properties, Assets and Inventory solutions.

It addresses the following areas:

Service Requests

  • Self-Service Requests- Employees and authorized personnel can submit requests for maintenance, services, personnel, etc. You can easily design the request and its approval and routing process.

  • Service Desk- Manage help desk functions parallel to the self service maintenance requests. Setup different problem types and automatic routing to the correct maintenance personnel.

  • Smart Dispatch- From simple description of the problem, the system finds who it would need to dispatch it to.

  • Reports & Dashboard- Instantly find out how many requests over a period of time, how many outstanding, how many overdue and many other Key Performance Indicators.

  • Public Portal- As needed, deploy Axxerion's public portal for easy access by your facility users (like tenants, facility users, students, patents, etc.) to submit their requests online.

Work Orders  (Corrective and Preventive Work orders)

  • Work Orders- Create corrective and preventive work orders and track labor, parts and execution of work orders. Charge back or invoice as needed.

  • Scheduled (Preventive) Maintenance- Setup regularly scheduled maintenance for assets, equipment and properties. Automatically generate and schedule maintenance work orders.

  • Maintenance Procedures- Create maintenance procedures for different types of assets and equipment.

  • Planned or Deferred Maintenance- Manage various short term and long term recurring maintenance plans.

  • Mobile Device Support- Axxerion supports the leading mobile platforms. Work orders, tasks and requests can be accessed and managed on iPhones, Blackberries and Google Android phones.

Parts and Inventory

  • Parts Inventory- Maintain parts inventory with min and max levels. Automatic purchasing of parts when the numbers below the minimum level.

  • Manage Parts Storage- Manage parts storage or warehouse all the way to the location and quantity of items in the storage.

  • Tools & Vehicles Inventory- Check in/check out for tools and vehicles

Inspections & Surveys

  • Inspections- Easily setup various inspections with checklists and meter readings.
- Schedule inspections and perform on mobile devices.
- Automatically follow up with workorders to fix any issues.

  • Send Satisfaction Surveys- If interested, automatically send out surveys at the completion of a work order for feedback. Tabulate and report survey results.

  • Setup and Manage Surveys- Easily put together and keep a library of different survey forms and results of previously run surveys.

Centralized Database for Documents and Work Orders

  • Documents management- Attach documents to any items. Reference library of equipment manuals and procedures.

  • Powerful search- Easily find any document, work order or request.

Properties & Spaces

  • Properties- tracking properties and spaces in different types of buildings.

Assets & Preventive Maintenance

  • Assets- Work orders can refer to assets as applicable. Complete history of asset maintenance is maintained.

  • Integration with Projects

  • Projects- Setup and manage projects with multiple work orders.


  • Maintenance Costs- Carry costs for labor and materials. Can charge back the costs or invoice them.

  • Maintenance and Property Budget- Setup budget and funding for maintenance activities. Post against the budget or create chargebacks.

  • Maintenance Invoicing- Generate invoice for work performed and parts used.

  • Maintenance Contracts- Manage maintenance contracts. Tie corrective or preventive work orders to one or more contracts.

  • Integration with Accounting- You can easily integrate Axxerion with your accounting system using our built-in tools.

Maintenance Labor Management

  • Planboard for Instant View of Operations- With one click see the entire operation with assignments on a calendar. See the important company dates. Drag and drop and move around assignments with your mouse.

  • Maintenance Employee Management- Review the work load for each employee and set up the work assignment accordingly. Create assignment calendar and schedules.

  • Expertise Database- Easily setup categories of expertise for maintenance resources. Use these categories to easily find and assign requests and work orders.

  • Outsource Management- Manage outsourced maintenance through contracts. Maintain history of service for service providers.

Reports & Dashboards

  • Powerful Reporting- You can use any of many standard reports or create your own custom report. Include charts, graphs, totals and many different formulas.

  • Scheduled Reports- Schedule reports to be issued and distributed automatically.

  • Digital Dashboards- You can keep track of your "key performance indicators" and instantly access them in easy to view and understand graphics using the system's digital dashboards.

User Satisfaction i

Based on 21 reviews:

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Axxerion Reviews

The following reviews for Axxerion are taken from the SelectHub ReviewFeed which collects and aggregates reviews from across a variety of online review platforms.

Real Estate
2 - 9
Software Advice
1. Very user friendly and easy to use 2. Good generation of reports 3. Good after sales customer support
1. Missing some basic project management features 2. The prices of the product are not very reasonable compared to the software
Construction / Contracting
100 - 499
Software Advice
We had a good feeling with Axxerion from the beginning. The way it approaches things fits with how we work
I dont think there are any w.r.t. this product as is a good product for various organizations.......
If you're looking for a full-functioning business automation platform, this is it. I was amazed at how customisible the software is, everything from invoice automation to check printing to lease notifications. This is a heavy-duty application so make sure you know what you want up front and have clear specifications for your software development plan.
Real Estate
20 - 49
Software Advice
We selected Axxerion after reviewing the available options in the market and we are very happy with our decision. The system provides a lot of functionality and is very easy to implement and use. The support is excellent and ready to help. We highly recommend Axxerion.
Nothing negative about the system or its support. We are planning to allocate some time to explore the new functionality that Axxerion has introduced lately.
Axxerion's process for updating the system is very smooth. It does not disrupt anything and all your configurations are preserved. We do appreciate this a lot.
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