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Benefits and Insights

Why use Asset Panda?

Key differentiators & advantages of Asset Panda

  • No Hardware Required: Remove the need for server hardware in the facility with a combination of cloud hosting and a free mobile app. Perform all tasks on mobile devices, such as tablets or smartphones, or connect via a computer.
  • Configured to Suit Your Needs: Extensive personalization options and custom fields help configure the platform according to company requirements.
  • Replace Spreadsheets: Replace spreadsheets with a single system that stores contacts, offers asset profiles and manages maintenance tasks. All data can be exported back and forth from Excel.
  • Automated Reporting: Easily generate reports for audits, budgeting or gaining insight into business to help keep all parties up-to-date. Offers a drag-and-drop interface that lets non-technical users create intuitive reports.
  • Centralized Contact Management: Store contact information for vendors, clients, contractors and more, reducing the chances of lost emails or missed correspondence. Filter and sort based on custom attributes for easy management.
  • Maintain Security: Ensure data security and responsibility with role-based access that restricts sensitive information and activities based on designation.
  • Leverage Custom Ticketing System: Lets users both within the organization or outside of it create work order requests, track asset repair work and resolve issues from a convenient centralized hub.

Industry Expertise

Specializes in IT, education, emergency services, nonprofits, religious organizations, hospitality, healthcare, government and equipment leasing industries.

Key Features

  • Asset Tracking: Advanced tracking features include pick lists, asset grouping, location mapping and bulk asset updates. Asset profiles support uploading images, documents, videos and audio notes.
  • Maintenance Management: Lets multiple user types (client, guest, admin) create work orders. Also offers email notifications for upcoming due dates, automated reporting, optimizes WOM processes and helps execute preventive maintenance plans.
  • Transaction Configuration: Enables configuration even after implementation. Options include limited user access, custom fields, configurable notifications, custom reports and a range of other unlimited custom actions.
  • Mobile Barcode Scanner: Allows mobile phones to scan barcodes to pull up important asset information for assets logged in the system such as repair history, warranties, images and more.
  • Free Mobile App: Log into the system through a free Android or iOS app that syncs with the cloud-hosted solution for easy access on the go.
  • Integrations: Data can be exported and imported from a variety of sources in a range of formats. Generate custom APIs to ensure the system is specialized to individual needs.
  • User-Friendly Interface: Provides an intuitive experience with built-in search functions, user-configurable views, dashboard creation and the capability to link groups of data for easier analysis.

Limitations

These limitations, based on user feedback, are accurate at the time of this review:

  •  Reports don’t show rollover from month to month and year to year. 
  •  Logs users out too quickly. 
  •  Steep learning curve in the beginning. 

Asset Panda Suite Support

mail_outlineEmail: [email protected] or submit a contact request through the web form on the “contact us” page.
phonePhone: Call 855-898-6058 between 8:30 a.m. and 5:30 p.m. during the business week.
schoolTraining: Training materials include videos, FAQ pages, a blog, whitepapers, case studies and personalized training at an additional cost.
local_offerTickets: Submit by logging into an Asset Panda account.

Asset Panda Reviews

Average customer reviews & user sentiment summary:

1117 reviews

92%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Asset Tracking: This feature tracks assets in multiple locations, as noted by 92% of reviewers mentioning this feature.
  • Customer Support: Customer service is patient and helpful, according to more than 90% of users mentioning support.
  • Easy to Use: Every user mentioning usability said that Asset Panda has a user-friendly interface.
  • Customization: Extensive customizations help users fit the software to their company, according to 95% of reviews referring to this feature.
  • Inventory Management: Asset Panda helps keep track of maintenance updates, assets and failure patterns, according to 90% of users who mention this feature.
  • Mobile Application: It’s easier to track assets and continue working from anywhere, according to more than 80% of reviews on the mobile app.

Cons

  • Barcode Scanner: Barcode scanning on the mobile interface needs improvement, according to 70% of reviews mentioning this feature.
  • Reporting: The reports are complicated, as observed by 70% of users who mention reporting.
  • Cost: More than 60% of reviewers who refer to price mentioned that it’s on the higher end compared to other products, especially considering the features offered.
  • Log Out: The system logs out users unexpectedly, forcing them to sign in frequently, according to all the users who reference this feature.

Researcher's Summary:

Asset Panda helps users track assets, manage inventory and plan for maintenance. Notable features include tracking, integration and customization. Reviewers also appreciated the mobile application and top-notch customer support team. In contrast, users indicated that the reporting and barcode scanner weren’t robust enough. However, the system can be a good fit for businesses that aren’t overly reliant on those features, have an adequate budget and are looking for a user-friendly CMMS solution.

User Sentiment i

Based on 1117 reviews:

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