[Home](https://www.selecthub.com/) \> [Call Center Management](https://www.selecthub.com/category/call-center/) \> [Call Tracking Software](https://www.selecthub.com/c/call-tracking-software/) \> [Kixie](https://www.selecthub.com/p/call-tracking-software/kixie/) \> Kixie vs 800.com # Kixie vs 800.com Last Updated: June 8th, 2026 Our analysts compared [Kixie](https://www.selecthub.com/p/call-tracking-software/kixie/) vs [800.com](https://www.selecthub.com/p/call-tracking-software/800-com/) based on data from our 400+ point analysis of [Call Tracking Software](https://www.selecthub.com/c/call-tracking-software/), user reviews and our own crowdsourced data from our [free software selection platform](https://www.selecthub.com/about/start-free-selection-project-site/?category=Call Tracking Software&cta=call-tracking-software). [Overview](#product-overview) [Pricing](#product-pricing) [Our Review](#product-analyst-summary) [User Ratings](#user-sentiment-section) [Features](#product-benefits-features) [Screenshots](#product-screenshots) Remove Add to Compare [![Kixie Software Tool](https://cdn.selecthub.com/products/162d18156abe38a3b32851b72b1d44f5-1de9ed657fe4b4ed9f0cfb8a8b305663/resources/normal/logo.png?1736279817)](https://www.selecthub.com/p/call-tracking-software/kixie/) [ ![Product Awards](https://www.selecthub.com/display/images/awards_badge.svg) ](#awards-section) Remove Add to Compare [![800.com Software Tool](https://cdn.selecthub.com/products/3ec7b0f8bc5bf7eb2a73ea78a115d94a-e8e3b9f30b459c88eefc9e5d07ff13da/resources/normal/logo.png?1737904595)](https://www.selecthub.com/p/call-tracking-software/800-com/) [ ![Product Awards](https://www.selecthub.com/display/images/awards_badge.svg) ](#awards-section) [Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Call+Tracking+Software&product%5Fname=Kixie&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F162d18156abe38a3b32851b72b1d44f5-1de9ed657fe4b4ed9f0cfb8a8b305663%2Fresources%2Fnormal%2Flogo.png%3F1736279817) [Demo](https://pmo.selecthub.com/get-product-demo/?category=Call+Tracking+Software&product%5Fname=Kixie&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F162d18156abe38a3b32851b72b1d44f5-1de9ed657fe4b4ed9f0cfb8a8b305663%2Fresources%2Fnormal%2Flogo.png%3F1736279817) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Call+Tracking+Software&product%5Fname=Kixie&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F162d18156abe38a3b32851b72b1d44f5-1de9ed657fe4b4ed9f0cfb8a8b305663%2Fresources%2Fnormal%2Flogo.png%3F1736279817&price=2) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Call+Tracking+Software&product%5Fname=Kixie&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F162d18156abe38a3b32851b72b1d44f5-1de9ed657fe4b4ed9f0cfb8a8b305663%2Fresources%2Fnormal%2Flogo.png%3F1736279817&price=2) [Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Call+Tracking+Software&product%5Fname=800.com&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F3ec7b0f8bc5bf7eb2a73ea78a115d94a-e8e3b9f30b459c88eefc9e5d07ff13da%2Fresources%2Fnormal%2Flogo.png%3F1737904595) [Demo](https://pmo.selecthub.com/get-product-demo/?category=Call+Tracking+Software&product%5Fname=800.com&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F3ec7b0f8bc5bf7eb2a73ea78a115d94a-e8e3b9f30b459c88eefc9e5d07ff13da%2Fresources%2Fnormal%2Flogo.png%3F1737904595) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Call+Tracking+Software&product%5Fname=800.com&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F3ec7b0f8bc5bf7eb2a73ea78a115d94a-e8e3b9f30b459c88eefc9e5d07ff13da%2Fresources%2Fnormal%2Flogo.png%3F1737904595&price=2) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Call+Tracking+Software&product%5Fname=800.com&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F3ec7b0f8bc5bf7eb2a73ea78a115d94a-e8e3b9f30b459c88eefc9e5d07ff13da%2Fresources%2Fnormal%2Flogo.png%3F1737904595&price=2) ### Products Insights Product Ranking ## #5 among all Call Tracking Software ## #12 among all Call Tracking Software [Find out who the leaders are](https://pmo.selecthub.com/request-custom-scorecard?post%5Ftype=auto%5Fvs%5Farticle&category%5Fslug=call-tracking-software&product%5Fslug=kixie&category=Call+Tracking+Software) Price Starts From Custom Quote i [Free Trial is available →](https://pmo.selecthub.com/free-trial/?product%5Fname=Kixie&category=Call Tracking Software&product%5Flogo=https://d3uimxdj41cg3o.cloudfront.net/products/162d18156abe38a3b32851b72b1d44f5-1de9ed657fe4b4ed9f0cfb8a8b305663/resources/normal/logo.png?1736279817) $23 Monthly Free Trial is unavailable → Pros What we like about Kixie and 800.com: **Seamless CRM Integration:** User reviews highlight Kixie's ability to integrate with popular CRM systems, simplifying workflows and improving efficiency for sales teams. **Improved Sales Engagement:** Kixie is praised for its effectiveness in boosting sales team performance through features like click-to-call, automated voicemail drops, and sales-specific SMS templates, enabling representatives to connect with more prospects and close deals faster. **User-Friendly Interface:** Many user reviews emphasize Kixie's ease of use, with features like its intuitive click-to-dial functionality and straightforward setup process, making it accessible even for teams with limited technical expertise. **Seamless Call Management:** User reviews highlight 800.com's strength in call forwarding and voicemail, ensuring efficient handling of customer interactions. **Enhanced Customer Engagement:** The platform's call tracking and text messaging features empower businesses to monitor interactions and engage with customers proactively. **Work-Life Boundary:** Users appreciate the ability to separate business and personal communications, improving work-life balance. **User-Friendly Interface:** The service is praised for its ease of use, making it simple for businesses to manage their communication effectively. Cons What we dislike about Kixie and 800.com: **Reliability Issues:** User reviews frequently mention call outages and problems with dropped calls, raising concerns about the platform's stability. **Data Synchronization Problems:** Some users have reported instances where Kixie failed to log calls in their CRM or logged them to incorrect accounts, highlighting potential data accuracy issues. **Inconsistent Customer Support:** While some users praise Kixie's customer support, others describe it as slow, unhelpful, or even non-existent, suggesting potential inconsistencies in the quality and responsiveness of support interactions. **Limited Feature Set:** User reviews don't mention advanced features beyond call forwarding and voicemail, potentially lacking unified communications tools like video conferencing or instant messaging that modern businesses often require. **Price Variation:** With a price range from $19 to $127, the lack of transparent pricing tiers in user reviews makes it difficult to assess value for specific business needs and may lead to unexpected costs. ### Our Review Is Kixie the bee's knees or does it just plain stinkie? User reviews from the past year present a mixed bag for Kixie. While many users praise its user-friendliness and seamless integration with platforms like HubSpot, allowing for "one-touch dialing" and efficient prospect outreach, some have reported serious concerns. A recurring theme among negative reviews is the presence of bugs, including instances of data loss and call outages, which can be detrimental to sales teams relying on the platform for their daily operations. For instance, one user reported that "SMS stopped showing on contact activity in HubSpot," a critical issue that remained unresolved despite months of back-and-forth with Kixie's support team. This inconsistency in performance, coupled with concerns about the responsiveness of customer support, has led some users to search for alternative solutions. Kixie shines in its ability to streamline sales workflows, particularly for teams heavily reliant on outbound calling. Its intuitive interface and robust integration capabilities make it easy for sales development representatives (SDRs) to upload contact lists, automate dialing, and log calls directly into their CRM. However, the reported bugs and inconsistencies raise concerns about its reliability as a mission-critical tool. Ultimately, Kixie seems best suited for small to medium-sized businesses prioritizing ease of use and CRM integration for their outbound sales efforts, but who may be willing to overlook occasional hiccups in performance. Larger enterprises or those requiring rock-solid stability might find the current iteration of Kixie a bit too risky for their needs. Show more Want to know if 800.com is all it's cracked up to be? User reviews from the past year paint a largely positive picture of 800.com, particularly for its ease of use and stellar customer service. Users rave about the platform's intuitive interface, highlighting its simplicity even for those who aren't tech-savvy. One user, Jennifer R., emphasized that the customer service team was "exceptional" whenever she had questions, adding that this was "very important" to her. This sentiment is echoed by others who praise the company's responsiveness and commitment to resolving issues. However, some users point out the limited third-party integrations as a drawback, wishing for more seamless connections with other business tools. This limitation is noteworthy for businesses heavily reliant on a diverse range of software. What truly sets 800.com apart, according to users, is its dedication to customer satisfaction. A recurring theme in reviews is the company's proactive approach to addressing feedback and ensuring a smooth experience. For instance, one review mentions 800.com directly addressing a user's concern and taking steps to improve their service. This customer-centric approach seems to resonate deeply with users, solidifying 800.com's reputation as a reliable and trustworthy provider. In conclusion, 800.com emerges as a strong contender for businesses, particularly startups and entrepreneurs, seeking a straightforward and dependable business phone solution. Its user-friendly interface, coupled with exceptional customer support, makes it an attractive option for those who prioritize ease of use and a hassle-free experience. However, businesses heavily reliant on extensive integrations with other platforms might find the limited integration options a drawback to consider. Show more ### User Sentiment Summary Kixie has a user sentiment rating of 94 based on 317 reviews. 800.com has a user sentiment rating of 94 based on 67 reviews. ![Excellent User Sentiment](https://www.selecthub.com/display/images/scores/excellent.svg) 317 reviews ![Excellent User Sentiment](https://www.selecthub.com/display/images/scores/excellent.svg) 67 reviews Synopsis Evaluating all review platforms, our market analysts have compiled the following user sentiment data. 94% of users recommend this product Kixie has a 'excellent' User Satisfaction Rating of 94% when considering 317 user reviews from 3 recognized software review sites. 94% of users recommend this product 800.com has a 'excellent' User Satisfaction Rating of 94% when considering 67 user reviews from 1 recognized software review sites. User Review Scores **G2.com, Inc** **4.6** (174) n/a **Software Advice, Inc** n/a **4.72** (67) **Capterra Inc** **4.8** (142) n/a **TrustRadius** **4.5** (1) n/a ### Awards SelectHub awards earned by these products based on a comprehensive analysis by our research analysts. Kixie stands above the rest by achieving an ‘Excellent’ rating as a User Favorite. ![User Favorite Award]() 800.com stands above the rest by achieving an ‘Excellent’ rating as a User Favorite. ![User Favorite Award]() ### Product Assistance Training Resources Documentation In Person Live Online Videos Webinars Documentation In Person Live Online Videos Webinars Support Email Phone Chat FAQ Forum Knowledge Base 24/7 Live Support Email Phone Chat FAQ Forum Knowledge Base 24/7 Live Support ### Product Basics Company Size i Small Medium Large Small Medium Large Platforms Supported Windows Mac Linux Android Chromebook Windows Mac Linux Android Chromebook Deployment Supported Cloud On-Premise Mobile Cloud On-Premise Mobile Comparison of Top Alternatives [Kixie Alternatives ](https://www.selecthub.com/call-tracking-software/kixie/alternatives/) [800.com Alternatives ](https://www.selecthub.com/call-tracking-software/800-com/alternatives/) ### Screenshots ![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() ![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() ### Key Features * **Connection Boost:** Help representatives crack more deals by reaching out to leads faster and more effectively. Use advanced AI algorithms to increase the chances of clients answering the phone. Automatically rotate between different phone numbers to avoid scaring off respondents. * **Local Presence:** Enable AI-driven technology to create meaningful connections from calls. Integrate with CRMs like Hubspot, Zoho and Salesforce. Use real numbers to ensure that callers can reconnect with the appropriate representatives. Automatically eliminate flagged numbers. * **Voicemail Drop:** Allow agents to drop a message with a single click as soon as the greeting plays. Personalize settings and make sure employees waste less time leaving voicemails. Provide agents with predefined messages to speed up the process. * **Text Messages:** Communicate with customers using inbound and outbound text messaging. Use SMS templates to save time. Send pre-templated messages to customers. * **Intelligent Auto Dialer:** Allow representatives to connect automatically with leads. Make calls directly from the CRM. Contact leads and assign particular agents to respondents while customizing call flows. read more... * **Virtual Phone Numbers:** Obtain toll-free or local numbers to establish a professional presence without physical limitations. * **Call Forwarding:** Seamlessly redirect incoming calls to any device, ensuring you never miss important communications. * **Voicemail Transcription:** Convert voicemail messages into text, allowing for quick review and easy reference. * **Call Recording:** Record calls for quality assurance, training, or compliance purposes, with easy access to playback. * **Custom Greetings:** Create personalized greetings to enhance caller experience and reinforce brand identity. read more... ### Top Alternatives in Call Tracking Software [ 800.com ](https://www.selecthub.com/p/call-tracking-software/800-com/) [ 800response ](https://www.selecthub.com/p/call-tracking-software/800response/) [ Analytic Call Tracking ](https://www.selecthub.com/p/call-tracking-software/analytic-call-tracking/) [ Call Box ](https://www.selecthub.com/p/call-tracking-software/call-box/) [ Call Tracker io ](https://www.selecthub.com/p/call-tracking-software/call-tracker-io/) [ Callcap ](https://www.selecthub.com/p/call-tracking-software/callcap/) [ CallRail ](https://www.selecthub.com/p/call-tracking-software/callrail/) [ CallRevu ](https://www.selecthub.com/p/call-tracking-software/callrevu/) [ CallTrackingMetrics ](https://www.selecthub.com/p/call-tracking-software/calltrackingmetrics/) [ Convirza ](https://www.selecthub.com/p/call-tracking-software/convirza/) [ Hot Prospector ](https://www.selecthub.com/p/call-tracking-software/hot-prospector/) [ Infinity Call Tracking ](https://www.selecthub.com/p/call-tracking-software/infinity-call-tracking/) [ Invoca ](https://www.selecthub.com/p/call-tracking-software/invoca/) [ Marchex ](https://www.selecthub.com/p/call-tracking-software/marchex/) [ MyOperator ](https://www.selecthub.com/p/call-tracking-software/myoperator/) [ Nimbata ](https://www.selecthub.com/p/call-tracking-software/nimbata/) [ Phonexa ](https://www.selecthub.com/p/call-tracking-software/phonexa/) [ Retreaver ](https://www.selecthub.com/p/call-tracking-software/retreaver/) [ Ringba ](https://www.selecthub.com/p/call-tracking-software/ringba/) [ Yobi ](https://www.selecthub.com/p/call-tracking-software/yobi/) ### Head-to-Head Comparison ![Kixie Software Tool]() ![800.com Software Tool]() [Kixie VS 800.com](https://www.selecthub.com/call-tracking-software/kixie-vs-800-com/) ![Kixie Software Tool]() ![800response Software Tool]() [Kixie VS 800response](https://www.selecthub.com/call-tracking-software/kixie-vs-800response/) ![Kixie Software Tool]() ![Call Box Software Tool]() [Kixie VS Call Box](https://www.selecthub.com/call-tracking-software/call-box-vs-kixie/) ![Kixie Software Tool]() ![Callcap Software Tool]() [Kixie VS Callcap](https://www.selecthub.com/call-tracking-software/kixie-vs-callcap/) ![Kixie Software Tool]() ![CallRail Software Tool]() [Kixie VS CallRail](https://www.selecthub.com/call-tracking-software/callrail-vs-kixie/) ![Kixie Software Tool]() ![CallTrackingMetrics Software Tool]() [Kixie VS CallTrackingMetrics](https://www.selecthub.com/call-tracking-software/calltrackingmetrics-vs-kixie/) ![Kixie Software Tool]() ![Convirza Software Tool]() [Kixie VS Convirza](https://www.selecthub.com/call-tracking-software/kixie-vs-convirza/) ![Kixie Software Tool]() ![Invoca Software Tool]() [Kixie VS Invoca](https://www.selecthub.com/call-tracking-software/invoca-vs-kixie/) ![Kixie Software Tool]() ![Marchex Software Tool]() [Kixie VS Marchex](https://www.selecthub.com/call-tracking-software/kixie-vs-marchex/) ![Kixie Software Tool]() ![Phonexa Software Tool]() [Kixie VS Phonexa](https://www.selecthub.com/call-tracking-software/kixie-vs-phonexa/) ![Kixie Software Tool]() ![Ringba Software Tool]() [Kixie VS Ringba](https://www.selecthub.com/call-tracking-software/kixie-vs-ringba/) ![Kixie Software Tool]() ![Yobi Software Tool]() [Kixie VS Yobi](https://www.selecthub.com/call-tracking-software/kixie-vs-yobi/) **About SelectHub (and our data)** We’re the employee-owned Austin-based startup democratizing software data so you can make your decisions in an influence-free zone. Our market data is crowdsourced from our user-base of 100,000+ companies. WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more... ![SelectHub Products Reporting and Analytics]() ![SelectHub Products Cost and Pricing Guide]() **Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. Fully or moderately supported out-of-the-box with industry-leading capabilities and is immediately available after installation without needing any add-ons, integrations, or custom development. **Tier 2:** Supported with workarounds or add-ons that may require additional costs. Not directly available in the software, but can be accomplished using other built-in features, workarounds, or add-ons/products from the vendor with or without any additional cost. **Tier 3:** Requires partner integrations or custom development that is often at an additional cost. Requires additional integrations, plugins, marketplace applications from a third-party vendor, or custom development using the APIs, libraries, extensions, and development framework supported by the software, with or without any additional cost. [Close](#) ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://www.selecthub.com/" }, { "@type": "ListItem", "position": 2, "name": "Call Center Management", "item": "https://www.selecthub.com/category/call-center/" }, { "@type": "ListItem", "position": 3, "name": "Call Tracking Software", "item": "https://www.selecthub.com/c/call-tracking-software/" }, { "@type": "ListItem", "position": 4, "name": "Kixie", "item": "https://www.selecthub.com/p/call-tracking-software/kixie/" }, { "@type": "ListItem", "position": 5, "name": "Kixie Vs 800.com" } ] } ```