---
description: Find the best IT Asset Management Software for your company. Compare top IT Asset Management Software vendors. Get FREE price quotes, demos, and analyst reviews and recommendations!
---

Our analysts spent hundreds of hours researching and comparing IT asset management software to find the top performers across a range of business needs.

View Scores by:

- Best Overall
- SelectHub Award Winners
- Asset Discovery and Inventory
- Asset Lifecycle Management
- Hardware Asset Management
- IT Asset Dashboard and Reports
- Platform Capabilities
- Integrations
- Security
- Show more..
- Show less..

The table below highlights the strengths and pricing of the top IT asset management software overall to help you find your ideal match.

Compare up to **5 products** at a time below:

Why Trust SelectHub

We focus on providing you with accurate and transparent data so you can make clear, confident decisions about which product will best meet your needs. Our analyst scores are based on our evaluation of products across 100+ features. See the full methodology below for what we scored and how we weighted it.  
  
 We also offer an analyst-led evaluation program that vendors can purchase to receive direct analyst collaboration, a comprehensive product audit, and request for information (RFI) validation. The program doesn't allow vendors to pay for a specific score, though verification informs final placement. Full details on how verification affects rankings are in the methodology.

 

Product

Score 

i

Our Overall analyst rating for IT Asset Management Software products is based on scores in our selection platform for 35 functional requirements, 14 technical requirements and 8 analyst verification questions. Each functional and technical requirement is scored on a scale of 0 (not supported) to 100 (fully supported out of the box). The analyst verification questions are scored as Yes (100) or No (0).

Best For

Top Features

Start Price

Free Trial

[BMC Helix ITSM](#product-bmc-itsm)

BMC Helix ITSM - Score: 84 out of 100

84 Details

Best Overall, Integrations, Security

\+ 2 more

![BMC Helix ITSM Awards](https://www.selecthub.com/site/assets/img/analysts-pick.svg "Analyst's Pick")

Best Overall

Best for Integrations

Best for Security

[Hardware Asset Management,](#leaderboard-compare-section) [IT Asset Dashboard and Reports,](#leaderboard-compare-section) [Integrations](#leaderboard-compare-section)

&dollar;114.75

Per User, Monthly

[Device42](#product-device42)

Device42 - Score: 84 out of 100

84 Details

Best Overall, Asset Discovery and Inventory

[Asset Discovery and Inventory,](#leaderboard-compare-section) [Asset Lifecycle Management,](#leaderboard-compare-section) [Hardware Asset Management](#leaderboard-compare-section)

Custom Quote 

i

Device42 doesn't have a fixed starting price. For pricing details, you'll need to request a custom quote. Factors that can influence final pricing for IT Asset Management Software typically include number of users, chosen modules or features, level of support, services like implementation, and add-ons.

[ServiceNow ITAM](#product-servicenow-itam)

ServiceNow ITAM - Score: 84 out of 100

84 Details

Best Overall, Asset Discovery and Inventory, Security

\+ 2 more

![ServiceNow ITAM Awards](https://www.selecthub.com/site/assets/img/analysts-pick.svg "Analyst's Pick")

Best Overall

Best for Asset Discovery and Inventory

Best for Security

[Asset Discovery and Inventory,](#leaderboard-compare-section) [Asset Lifecycle Management,](#leaderboard-compare-section) [Hardware Asset Management](#leaderboard-compare-section)

&dollar;100

Per User, Monthly

[NinjaONE](#product-ninjaone)

NinjaONE - Score: 83 out of 100

83 Details

Best for Platform Capabilities

[Hardware Asset Management,](#leaderboard-compare-section) [IT Asset Dashboard and Reports,](#leaderboard-compare-section) [Platform Capabilities](#leaderboard-compare-section)

&dollar;4

Per Endpoint, Monthly

[SolarWinds Service Desk](#product-solarwinds-service-desk)

SolarWinds Service Desk - Score: 83 out of 100

83 Details

−−−

[Asset Lifecycle Management,](#leaderboard-compare-section) [IT Asset Dashboard and Reports,](#leaderboard-compare-section) [Asset Discovery and Inventory](#leaderboard-compare-section)

&dollar;39

Per User, Monthly

[GroWrk](#product-growrk)

GroWrk - Score: 82 out of 100

82 Details

Best for Integrations

[Asset Lifecycle Management,](#leaderboard-compare-section) [Hardware Asset Management,](#leaderboard-compare-section) [IT Asset Dashboard and Reports](#leaderboard-compare-section)

&dollar;12,000

Annually

[Ivanti Neurons for Discovery](#product-ivanti-neurons-for-discovery)

Ivanti Neurons for Discovery - Score: 82 out of 100

82 Details

Best for Asset Discovery and Inventory

[Asset Discovery and Inventory,](#leaderboard-compare-section) [Asset Lifecycle Management,](#leaderboard-compare-section) [Hardware Asset Management](#leaderboard-compare-section)

&dollar;50

Per User, Annually

[ManageEngine AssetExplorer](#product-manageengine-assetexplorer)

ManageEngine AssetExplorer - Score: 81 out of 100

81 Details

−−−

[Asset Lifecycle Management,](#leaderboard-compare-section) [Hardware Asset Management,](#leaderboard-compare-section) [IT Asset Dashboard and Reports](#leaderboard-compare-section)

&dollar;115

Monthly

[SysAid](#product-sysaid)

SysAid - Score: 81 out of 100

81 Details

−−−

[Hardware Asset Management,](#leaderboard-compare-section) [IT Asset Dashboard and Reports,](#leaderboard-compare-section) [Asset Discovery and Inventory](#leaderboard-compare-section)

&dollar;89

Per Agent, Monthly

[FreshService](#product-freshservice)

FreshService - Score: 80 out of 100

80 Details

−−−

[Asset Lifecycle Management,](#leaderboard-compare-section) [Hardware Asset Management,](#leaderboard-compare-section) [Asset Discovery and Inventory](#leaderboard-compare-section)

&dollar;19

Per User, Monthly

Compare Products Compare Compare the top leaders [See All IT Asset Management Software](#view-products)

#### Methodology: How We Score Products

Here's how our rankings work.

##### How we collect the data

- **Selecting products to score:** We define the category scope, including what features should be included for this type of software. Our analysts identify all products that fit the defined scope, then narrow down to 15 based on market presence, user ratings, feature comprehensiveness, and category fit.
- **Default scoring process:** Our analysts complete a 100+ question RFI for each product using publicly available data from user reviews, product demos, documentation, vendor websites, and case studies.
- **Verification program:** Vendors can pay for our analyst-led verification service. Their product team submits responses to our standard category RFI, which our analysts then independently review and validate.

**Note:** Vendors can't pay to rank or influence their position on our leaderboards. Our scoring criteria is the same for all products, whether a vendor partners with us or not.

##### What we score

For our analysis of IT asset management software, we scored 35 features across these groups:

- Asset Discovery and Inventory
- Asset Lifecycle Management
- Hardware Asset Management
- IT Asset Dashboard and Reports
- Platform Capabilities

We also scored 14 technical capabilities in these groups:

- Integrations
- Security

##### How we score and weight features

Our Analyst Score measures what you get out of the box versus what requires add-ons, integrations, or custom development — because implementation complexity and hidden costs matter to your decision.

Here’s how our scoring scale works:

| Level of Support | Score | Description |
| --- | --- | --- |
| Fully Supported Out of the Box | 100 | This feature is comprehensively supported out of the box with industry-leading capabilities and is immediately available after installation, without needing any additional modules, integrations, or custom development. |
| Moderately Supported Out of the Box | 85 | This feature is moderately supported out of the box and is immediately available after installation, without needing any additional modules, integrations, or custom development. |
| Supported with Workarounds | 70 | This feature is not directly available in the software but can be accomplished using other built-in features or any other workarounds, without any additional cost. |
| Supported with Additional Modules | 60 | This feature is available through additional modules or products from the vendor at an additional cost. |
| Supported with Partner Integrations | 50 | This feature is available through additional integrations, plugins, or marketplace applications from a third-party vendor at an additional cost. |
| Supported with Custom Development | 25 | This feature is not built in, and cannot be added by purchasing additional modules or integrations, but can be custom developed using the APIs, libraries, extensions, and development framework supported by the software, with or without any additional cost. |
| Not Supported | 0 | This feature isn't supported. |

Each feature carries a default priority — high, medium, or low — set by our analysts based on market research. Higher-priority features have more influence on the final Analyst Score. You can view all priority assignments for free in our comparison platform.

##### How we rank products

- The 10 products with the highest overall score are ranked on the overall leaderboard.
- The 10 products with the highest score for each feature group are ranked on the respective sub-leaderboards for each group.
- **Note:** Some products may not rank on the overall leaderboard but still rank on the sub-leaderboards because they perform well in specific areas. Conversely, products that rank on the overall leaderboard might not rank on sub-leaderboards if they don’t perform well in those areas.

![Best overall award](https://www.selecthub.com/display/images/best%20overall.svg)

[![BMC Helix ITSM](<> "BMC Helix ITSM")](https://www.selecthub.com/p/itsm-software/bmc-itsm/)

[BMC Helix ITSM](https://www.selecthub.com/p/itsm-software/bmc-itsm/)

Analyst Score

BMC Helix ITSM - Score: 84 out of 100

84

Compare Compare the top leaders

Best for

IntegrationsSecurity

User sentiment

76%

of users recommend this product, based on 664 reviews

i

Based on user reviews collected from popular reviews sites.

Start price

&dollar;114.75

Per User, Monthly

[Get custom pricing](https://pmo.selecthub.com/get-product-pricing/?category=IT+Asset+Management+Software&product_name=BMC%2BHelix%2BITSM&origin_url=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fit-asset-management-software%2F&product_logo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F7fea637fd6d02b8f0adf6f7dc36aed93-fcf5f049b98eab92fc0c3ee45150c42a%2Fresources%2Fnormal%2Flogo.png%3F1693316465&price=3)

Good for

Medium & large companies

Free trial

Yes [Request for free](https://pmo.selecthub.com/free-trial/?product_name=BMC+Helix+ITSM&category=IT+Asset+Management+Software&product_logo=https://cdn.selecthub.com/products/7fea637fd6d02b8f0adf6f7dc36aed93-fcf5f049b98eab92fc0c3ee45150c42a/resources/normal/logo.png?1693316465)

Feature Scores

Asset Discovery and Inventory Asset Lifecycle Management Hardware Asset Management IT Asset Dashboard and Reports Platform Capabilities

96 97 100 100 93 0 25 50 75 100

expand scores

- Pros & Cons
- Review
- Key Features
- Media

**Pros**

- **Great Customization:** Its tools are highly customizable to suit the unique requirements of businesses, according to 85% of reviews on feature customization.
- **Easy Integration:** The software offers a range of easy integration possibilities, which is an advantage according to all reviews on this aspect.
- **Implementation and Maintenance:** It’s quick and easy to implement and maintain, as 80% of reviews on this feature state.

**Cons**

- **Reporting Capabilities:** The Remedy On-Premise feature has challenging and inadequate reporting capabilities, according to more than 75% of reviews on the topic.
- **Upgrading Production System:** It’s slow and tedious to upgrade the production system, as 100% of reviews on the topic suggest.
- **Internal Search Engine:** All reviews on the topic suggest that the internal search engine of the solution runs slow and may crash sometimes.

[Read Full Review](https://www.selecthub.com/p/itsm-software/bmc-itsm/)        [Visit Site](https://www.bmc.com/it-solutions/bmc-helix-itsm.html)

[![Aditi Parihar](https://secure.gravatar.com/avatar/d9898f91a737263ddd0cf950fe0109cdf501d5a410bf915130edab1dea3f9195?s=96&d=mm&r=g) Written By Aditi Parihar, Technical Content Writer](https://www.selecthub.com/author/aditi/)

Is BMC Helix ITSM the "remedy" for your IT service management woes? User reviews from the past year paint a somewhat complicated picture. While BMC Helix ITSM is praised for its robust features, particularly its automation capabilities and integration options, it seems some users find its complexity a double-edged sword. For instance, users highlight the "modernized tool" for automating and managing operations, specifically mentioning its efficacy in tracking tickets, tasks, changes, and data. However, this power comes at a price, as some users find it "expensive compared to other ITSM tools" and "not easy to maintain," with occasional "performance issues" adding to their frustrations. Think of it like owning a high-performance sports car – exhilarating to drive but demanding meticulous upkeep.

The platform's integration with popular tools like DevOps tools, New Relic, and OIC is a significant plus, enabling seamless workflows for organizations heavily reliant on these technologies. However, the lack of JSON support in its language might deter some developers accustomed to more modern standards. The user interface, while generally considered modern, has its detractors, with some users finding it "laggy" and desiring a more intuitive design, especially compared to competitors like ServiceNow. Ultimately, BMC Helix ITSM, much like a Swiss Army knife, offers a comprehensive set of tools, making it best suited for large enterprises that require extensive customization and integration capabilities and have the resources to navigate its complexities. Smaller organizations, however, might find more user-friendly and cost-effective solutions elsewhere.

[Read Full Review](https://www.selecthub.com/p/itsm-software/bmc-itsm/)        [Visit Site](https://www.bmc.com/it-solutions/bmc-helix-itsm.html)

- **Asset Management:** Helps manage the entire lifecycle of IT assets that starts from the procurement stage and completes at delivery. 
- **Multi-Cloud Service Compatibility:** Delivers solutions from the cloud depending upon the user’s cloud computing service. Supports BMC, AWS/Azure or private networks. 
- **Proactive Service Resolution:** Proactively perform service resolutions by identifying, monitoring, servicing and taking necessary action to remediate cases whenever required. 
- **Knowledge Management:** Provides a built-in KCS (Knowledge Centered Service) to deliver essential information to customers and improve customer satisfaction rates. 
- **Incident and Problem Management:** Create and resolve issues easily and quickly using context-aware, smart and proactive incident matching. 

[Read Full Review](https://www.selecthub.com/p/itsm-software/bmc-itsm/)        [Visit Site](https://www.bmc.com/it-solutions/bmc-helix-itsm.html)

![Screenshots]()![Screenshots]()![Screenshots]()

[Read Full Review](https://www.selecthub.com/p/itsm-software/bmc-itsm/)        [Visit Site](https://www.bmc.com/it-solutions/bmc-helix-itsm.html)

![Best overall award](https://www.selecthub.com/display/images/best%20overall.svg)

[![Device42](<> "Device42")](https://www.selecthub.com/p/it-asset-management-software/device42/)

[Device42](https://www.selecthub.com/p/it-asset-management-software/device42/)

Analyst Score

Device42 - Score: 84 out of 100

84

Compare Compare the top leaders

Best for

Asset Discovery and Inventory

User sentiment

96%

of users recommend this product, based on 114 reviews

i

Based on user reviews collected from popular reviews sites.

Start price

Custom Quote 

i

Device42 doesn't have a fixed starting price. For pricing details, you'll need to request a custom quote. Factors that can influence final pricing for IT Asset Management Software typically include number of users, chosen modules or features, level of support, services like implementation, and add-ons.

[Get custom pricing](https://pmo.selecthub.com/get-product-pricing/?category=IT+Asset+Management+Software&product_name=Device42&origin_url=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fit-asset-management-software%2F&product_logo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F9670c7ffe205da4e538326c9691fa4f2-3def03b281dc929806effc1a45dd0265%2Fresources%2Fnormal%2Flogo.png%3F1743012773&price=3)

Good for

Any company size

Free trial

Yes [Request for free](https://pmo.selecthub.com/free-trial/?product_name=Device42&category=IT+Asset+Management+Software&product_logo=https://cdn.selecthub.com/products/9670c7ffe205da4e538326c9691fa4f2-3def03b281dc929806effc1a45dd0265/resources/normal/logo.png?1743012773)

Feature Scores

Asset Discovery and Inventory Asset Lifecycle Management Hardware Asset Management IT Asset Dashboard and Reports Platform Capabilities

100 100 100 100 97 0 25 50 75 100

expand scores

- Pros & Cons
- Review
- Key Features
- Media

**Pros**

- **Automated Discovery:** Device42 excels at automatically discovering and cataloging IT assets, eliminating the tedious task of manual documentation, as highlighted in user reviews.
- **Centralized Management:** Users appreciate the centralized repository for managing both hardware and software assets, simplifying tracking and overall management.
- **User-Friendly Interface:** Device42 is praised for its intuitive interface, making it easy for users to navigate and utilize its features effectively.
- **Proactive Support:** User reviews consistently mention the responsive and helpful customer support provided by Device42.

**Cons**

- **Bulk Removal of Assets:** User reviews have noted the platform lacks a bulk-remove feature, making it time-consuming to delete numerous assets.
- **Manual Upgrades:** Some users have mentioned that Device42 requires manual upgrades, which can be inconvenient and time-consuming for IT teams.
- **Jira Integration Issues:** Challenges have been reported regarding the integration between Device42 and Jira, impacting seamless workflow for users who rely on both tools.

[Read Full Review](https://www.selecthub.com/p/it-asset-management-software/device42/)        [Visit Site](https://www.device42.com)

Is Device42 the device to manage your IT environment? User reviews from the past year paint a largely positive picture of this robust IT asset management solution. Device42 shines in its intuitive, agentless discovery process, which simplifies the often-cumbersome task of gaining visibility into intricate IT ecosystems. One user praised the platform's comprehensive nature, allowing them to populate data in one area and seamlessly connect it to others, highlighting its adaptability to diverse organizational needs. The dependency mapping feature is another standout, enabling IT teams to understand the complex relationships between assets, as exemplified by a user who found the dependency chart invaluable for their change manager. This granular insight streamlines change management and minimizes potential disruptions.

However, some users suggest areas for improvement. While generally responsive, the support could be enhanced with a more robust knowledge base for increased self-service options. Additionally, modernizing the user interface and dashboard to align with contemporary design standards is a recurring suggestion. Despite these points, Device42's strengths lie in its powerful API, robust IPAM capabilities, and detailed data export options, facilitating seamless integration with other tools. This flexibility is exemplified by a user who appreciated the ability to export data to Excel for modification and then import it back into the system.

Device42 is best suited for large enterprises seeking a comprehensive solution to optimize IT asset visibility, streamline workflows, and ensure compliance. Its user-friendly approach, agentless discovery, and dependency mapping capabilities make it a valuable tool for organizations aiming to gain control over their IT infrastructure. However, those prioritizing a modern UI and extensive self-service options might need to weigh these factors against Device42's strengths in other areas.

[Read Full Review](https://www.selecthub.com/p/it-asset-management-software/device42/)        [Visit Site](https://www.device42.com)

- **Comprehensive Asset Discovery:** Automatically discovers and maps IT assets across your network, including servers, switches, and software.
- **Real-Time Dependency Mapping:** Visualizes application dependencies and interconnections in real-time, aiding in impact analysis and troubleshooting.
- **Powerful Visualization Tools:** Offers dynamic visualizations of your IT infrastructure, including rack diagrams and floor plans, for better spatial understanding.
- **Integrated IP Address Management (IPAM):** Manages IP addresses efficiently with automated tracking and allocation, reducing the risk of conflicts.
- **Comprehensive Software License Management:** Tracks software licenses and usage to ensure compliance and optimize license allocation.

[Read Full Review](https://www.selecthub.com/p/it-asset-management-software/device42/)        [Visit Site](https://www.device42.com)

![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()

[Read Full Review](https://www.selecthub.com/p/it-asset-management-software/device42/)        [Visit Site](https://www.device42.com)

![Best overall award](https://www.selecthub.com/display/images/best%20overall.svg)

[![ServiceNow ITAM](<> "ServiceNow ITAM")](https://www.selecthub.com/p/it-asset-management-software/servicenow-itam/)

[ServiceNow ITAM](https://www.selecthub.com/p/it-asset-management-software/servicenow-itam/)

Analyst Score

ServiceNow ITAM - Score: 84 out of 100

84

Compare Compare the top leaders

Best for

Asset Discovery and InventorySecurity

User sentiment

86%

of users recommend this product, based on 196 reviews

i

Based on user reviews collected from popular reviews sites.

Start price

&dollar;100

Per User, Monthly

[Get custom pricing](https://pmo.selecthub.com/get-product-pricing/?category=IT+Asset+Management+Software&product_name=ServiceNow%2BITAM&origin_url=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fit-asset-management-software%2F&product_logo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F3a0b86bff1bab2d03baa6b260e578b50-fe1714e17178f68b4de19c50536f3017%2Fresources%2Foriginal%2Flogo.svg%3F1732154625&price=2)

Good for

Medium & large companies

Free trial

No

Feature Scores

Asset Discovery and Inventory Asset Lifecycle Management Hardware Asset Management IT Asset Dashboard and Reports Platform Capabilities

100 100 100 100 92 0 25 50 75 100

expand scores

- Pros & Cons
- Review
- Key Features
- Media

**Pros**

- **Automation of Routine Tasks:** ServiceNow ITAM can automate tasks such as asset discovery, inventory management, and license tracking, freeing up IT staff to focus on more strategic initiatives.
- **Centralized Asset Repository:** Provides a single source of truth for all IT asset information, improving accuracy and visibility.
- **Improved Asset Lifecycle Management:** Tracks assets from procurement to disposal, enabling better cost optimization and compliance.
- **Integration with Other ServiceNow Products:** Seamlessly integrates with other ServiceNow products, such as ITSM and ITOM, providing a unified view of IT operations.

**Cons**

- **Price:** ServiceNow ITAM can be cost-prohibitive, especially for smaller businesses, as it often requires significant investment.
- **Complexity:** The software is known for its steep learning curve, potentially requiring extensive training and expertise for users to become proficient.
- **Performance:** Some users report slowness and unresponsiveness with ServiceNow ITAM, particularly when handling a large volume of assets, which can hinder productivity.

[Read Full Review](https://www.selecthub.com/p/it-asset-management-software/servicenow-itam/)        [Visit Site](https://www.servicenow.com/products/it-asset-management.html)

Is ServiceNow ITAM the bee's knees when it comes to IT Asset Management, or does it fall short? User reviews from the past year paint a somewhat mixed picture of ServiceNow ITAM. While many appreciate its robust feature set and seamless integration with other ServiceNow products, some users, particularly those in larger organizations, have pointed out limitations.

A key strength highlighted by users is ServiceNow ITAM's comprehensive approach to asset management. The platform excels at automating tasks like tracking software licenses and managing hardware inventory, freeing up IT teams to focus on more strategic initiatives. However, this strength can also be a double-edged sword. Some users find the platform's complexity overwhelming, particularly during the initial implementation phase. The learning curve can be steep, and maximizing the platform's potential often requires significant time and effort.

Another point of contention is ServiceNow ITAM's pricing. While the platform's robust functionality is undeniably valuable, some users, especially those from smaller organizations, find the cost prohibitive. They suggest that the pricing model may not be as flexible or scalable as some of its competitors, potentially limiting its appeal to a narrower range of businesses. Overall, ServiceNow ITAM appears best suited for mid-to-large enterprises with the resources and technical expertise to navigate its complexities and leverage its full potential. Smaller organizations with tighter budgets and less IT maturity may find more value in alternative solutions that offer a better balance of features and affordability.

[Read Full Review](https://www.selecthub.com/p/it-asset-management-software/servicenow-itam/)        [Visit Site](https://www.servicenow.com/products/it-asset-management.html)

- **Comprehensive Asset Lifecycle Management:** Tracks assets from procurement to retirement, ensuring complete visibility and control over the asset lifecycle.
- **Automated Discovery:** Utilizes ServiceNow Discovery to automatically identify and track IT assets across your network, reducing manual entry and errors.
- **Software Asset Management:** Manages software licenses and compliance, helping to optimize software spend and reduce risks associated with non-compliance.
- **Hardware Asset Management:** Provides detailed tracking and management of physical assets, including desktops, servers, and mobile devices.
- **Contract Management:** Integrates contract management to track warranties, leases, and vendor agreements, ensuring timely renewals and compliance.

[Read Full Review](https://www.selecthub.com/p/it-asset-management-software/servicenow-itam/)        [Visit Site](https://www.servicenow.com/products/it-asset-management.html)

![Screenshots]()

[Read Full Review](https://www.selecthub.com/p/it-asset-management-software/servicenow-itam/)        [Visit Site](https://www.servicenow.com/products/it-asset-management.html)

[![NinjaONE](<> "NinjaONE")](https://www.selecthub.com/p/unified-endpoint-management-tools/ninjaone/)

[NinjaONE](https://www.selecthub.com/p/unified-endpoint-management-tools/ninjaone/)

Analyst Score

NinjaONE - Score: 83 out of 100

83

Compare Compare the top leaders

Best for

Platform Capabilities

User sentiment

94%

of users recommend this product, based on 3,240 reviews

i

Based on user reviews collected from popular reviews sites.

Start price

&dollar;4

Per Endpoint, Monthly

[Get custom pricing](https://pmo.selecthub.com/get-product-pricing/?category=IT+Asset+Management+Software&product_name=NinjaONE&origin_url=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fit-asset-management-software%2F&product_logo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F3c69ccff8acc065aa5618b36b74703de-a66605f9c7fede9c29f7253d606add0a%2Fresources%2Fnormal%2Flogo.png%3F1715908373&price=1)

Good for

Any company size

Free trial

Yes [Request for free](https://pmo.selecthub.com/free-trial/?product_name=NinjaONE&category=IT+Asset+Management+Software&product_logo=https://cdn.selecthub.com/products/3c69ccff8acc065aa5618b36b74703de-a66605f9c7fede9c29f7253d606add0a/resources/normal/logo.png?1715908373)

Feature Scores

Asset Discovery and Inventory Asset Lifecycle Management Hardware Asset Management IT Asset Dashboard and Reports Platform Capabilities

98 97 100 100 100 0 25 50 75 100

expand scores

- Pros & Cons
- Review
- Key Features
- Media

**Pros**

- **Simple Remote Management:** Provides effective remote access tools that don't interrupt end-users, similar to a skilled air traffic controller who guides aircraft remotely without disrupting passenger experience.
- **Effortless Automation:** Offers pre-built automation scripts and a scripting module for custom automations, like having a tireless assistant who handles repetitive tasks, freeing up IT staff for more strategic projects.
- **Streamlined Patching:** Simplifies the process of patching across various clients and locations, akin to a well-coordinated orchestra ensuring all instruments are in tune and ready to perform.

**Cons**

- **Limited Mac Automation:** Automating tasks and scheduling on macOS devices is not as robust as it is for Windows, potentially creating extra manual work for administrators managing Apple devices.
- **Basic Ticketing:** While functional, the built-in ticketing system lacks the advanced features found in dedicated IT service management solutions, potentially hindering ITIL processes and reporting.
- **Location-Based Grouping:** Managing systems spread across different offices or regions can be cumbersome, as the platform relies heavily on creating location-based groups for targeted actions.

[Read Full Review](https://www.selecthub.com/p/unified-endpoint-management-tools/ninjaone/)        [Visit Site](https://www.ninjaone.com/)

Is NinjaOne a silent warrior in the IT management software arena, or does it get defeated by the competition? User reviews from the past year paint a largely positive picture of NinjaOne, particularly highlighting its user-friendly approach and robust features. Users rave about the intuitive interface, making it a breeze to navigate even for those less tech-savvy. The NinjaRemote client receives high praise for its swift and efficient connections to systems, enabling seamless remote management. Another standout feature is the robust patch management system, simplifying the often-dreaded task of handling patches across numerous clients and locations. Users also commend the exceptional customer support, consistently reported as prompt and helpful. However, some users express that the ticketing system could benefit from improvements for smoother workflow management. Additionally, the process of creating groups for targeted updates or software deployments, while deemed necessary, is sometimes perceived as cumbersome. Overall, NinjaOne emerges as a top contender for organizations, especially small to medium-sized businesses, seeking a comprehensive and user-friendly IT management solution that doesn't skimp on powerful features.

[Read Full Review](https://www.selecthub.com/p/unified-endpoint-management-tools/ninjaone/)        [Visit Site](https://www.ninjaone.com/)

- **Asset Management:** The asset management attribute permits users to ascertain if a device has an operating system (OS), is nearing its end of life (EOL) or is in need of an upgrade. This tool provides asset summary report details on Windows and Mac devices such as vendor and model, OS version, installation date and uptime amongst others. Users can analyze the full blend of network management software (NMS) gadgets per location by type and vendor because this appliance offers details on make, model, and status of multiple networking devices at each of their patron's offices or facilities. 
- **Verify Operation Health:** It's possible for users to verify if a device's components are up-to-date, warrantied and operating at full capacity with the asset management element. Users can watch the health and status of their inventory and processors, video cards and hard drives while adding value to their clientele and associates.  
- **Reporting:** The report building tool on the reporting appliance offers a multitude of reports intended for customers, business users or a user's internal archive. Elaborate reports that users can create include infrastructure health, asset and hardware inventory, license keys, alerts and active issues reports, scripts, remote access reports, antivirus activity and compliance, network health and performance, device addition and removal reports, patch status and compliance, software inventory and changes, Windows events, management notes and task history. This tool also grants users permission to personalize reports with their company name and logo. Custom or ad-hoc reports can be generated such as marketing and sales activities, client retention, IT asset management and compliance reporting.  
- **Credential Exchange:**  Users can implement the credential exchange trait to run scripts on Windows or Mac with custom credentials, providing them with a new tier of control and pliancy when running scripts on endpoints. Scripts effortlessly run without disturbing end-users. This tool enables users to install Windows and third-party patches on any device while using administrator credentials to avert error patches or permission issues. Users can also instantly connect to a Windows gadget with a remote desktop protocol (RDP) that has pre-engineered credentials. 
- **Patch Management:** The patch management component aids users in monitoring every user's endpoints with Windows and MacOS operating system patching, automatic patches, Windows driver and feature updates, management over patch schedules, approvals, overrides and reboot options. The third-party patching engine will keep endpoints current with support for typical business software without interference. And keeps devices updated with the latest features while securing their endpoints to avoid security breaches. There are patches for more than 135 applications. 

[Read Full Review](https://www.selecthub.com/p/unified-endpoint-management-tools/ninjaone/)        [Visit Site](https://www.ninjaone.com/)

![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()

[Read Full Review](https://www.selecthub.com/p/unified-endpoint-management-tools/ninjaone/)        [Visit Site](https://www.ninjaone.com/)

[![SolarWinds Service Desk](<> "SolarWinds Service Desk")](https://www.selecthub.com/p/itsm-software/solarwinds-service-desk/)

[SolarWinds Service Desk](https://www.selecthub.com/p/itsm-software/solarwinds-service-desk/)

Analyst Score

SolarWinds Service Desk - Score: 83 out of 100

83

Compare Compare the top leaders

Best for SolarWinds Service Desk didn’t receive any best-in-class awards in the areas we scored.

User sentiment

92%

of users recommend this product, based on 536 reviews

i

Based on user reviews collected from popular reviews sites.

Start price

&dollar;39

Per User, Monthly

[Get custom pricing](https://pmo.selecthub.com/get-product-pricing/?category=IT+Asset+Management+Software&product_name=SolarWinds%2BService%2BDesk&origin_url=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fit-asset-management-software%2F&product_logo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F57b4b4a28e16316cdd028bf6e23ae100-f328c490190a0841fc3096507173a8aa%2Fresources%2Fnormal%2Flogo.png%3F1732152971&price=2)

Good for

Any company size

Free trial

Yes [Request for free](https://pmo.selecthub.com/free-trial/?product_name=SolarWinds+Service+Desk&category=IT+Asset+Management+Software&product_logo=https://cdn.selecthub.com/products/57b4b4a28e16316cdd028bf6e23ae100-f328c490190a0841fc3096507173a8aa/resources/normal/logo.png?1732152971)

Feature Scores

Asset Discovery and Inventory Asset Lifecycle Management Hardware Asset Management IT Asset Dashboard and Reports Platform Capabilities

98 100 96 100 94 0 25 50 75 100

expand scores

- Pros & Cons
- Review
- Key Features
- Media

**Pros**

- **Ease of Use:** Users praise the intuitive interface, which makes submitting and managing tickets, tracking assets, and generating reports straightforward.
- **Customization:** The platform offers extensive customization options, allowing users to tailor dashboards and workflows to their specific needs. This flexibility ensures a personalized experience that aligns with unique business processes.
- **Asset Management:** SolarWinds Service Desk excels in asset management, providing a centralized repository for tracking IT assets, including devices and software licenses. This comprehensive view simplifies asset management tasks and ensures accurate inventory.
- **Automation:** The software's robust automation capabilities streamline IT processes, such as automatically routing tickets to the appropriate personnel and escalating issues based on predefined rules. This automation reduces manual effort and improves overall efficiency.

**Cons**

- **Slow Reporting:** Users have reported that generating reports can be slow, especially when dealing with a large number of entries.
- **Limited Data Export:** The software is limited in its ability to export data, which can be a problem for businesses that rely on in-depth data analysis.
- **Customization Limitations:** While the software offers some customization, users have expressed a desire for more flexibility in renaming fields and sections to better suit their specific needs.

[Read Full Review](https://www.selecthub.com/p/itsm-software/solarwinds-service-desk/)        [Visit Site](https://www.solarwinds.com/service-desk)

Is SolarWinds Service Desk the radiant solution to your IT management woes, or will it leave you feeling burned? User reviews from the past year paint a somewhat mixed picture of this popular platform. On the sunny side, SolarWinds Service Desk consistently receives praise for its user-friendly interface, making it a breeze for both seasoned IT professionals and tech-averse users to navigate. Users rave about the platform's automation capabilities, particularly for streamlining workflows and tackling repetitive tasks, saving precious time and boosting efficiency. The seamless integration with other tools, such as Dameware RE, is another major plus, allowing for a centralized IT management experience.

However, some shadows do loom over this otherwise bright landscape. A recurring gripe among users is the occasional sluggishness of the web application, which can put a damper on productivity. While the software boasts a wealth of features, some users, particularly those in larger enterprises, find certain aspects better suited for smaller businesses, yearning for more advanced functionalities. For instance, while the reporting feature provides data, users have noted its complexity requires third-party software to make sense of it.

In essence, SolarWinds Service Desk is like a reliable but basic car—it gets you where you need to go, but don't expect a luxurious ride. It's a solid choice for small to mid-sized businesses looking for an intuitive and feature-rich ITSM solution without breaking the bank. However, larger organizations with more complex needs might find themselves craving more horsepower and a smoother ride, potentially seeking alternative solutions like ServiceNow or ManageEngine ServiceDesk Plus that offer more comprehensive and scalable features.

[Read Full Review](https://www.selecthub.com/p/itsm-software/solarwinds-service-desk/)        [Visit Site](https://www.solarwinds.com/service-desk)

- **Incident Management:** Streamlines the process of logging, tracking, and resolving IT incidents with automated workflows and customizable templates.
- **Service Catalog:** Offers a centralized repository for all IT services, allowing users to easily request and track services through a user-friendly interface.
- **Change Management:** Facilitates the planning, approval, and implementation of IT changes with a structured approach to minimize risk and disruption.
- **Problem Management:** Identifies and manages the root causes of incidents to prevent future occurrences, using detailed analytics and reporting tools.
- **Asset Management:** Provides comprehensive tracking and management of IT assets, including hardware and software, with real-time updates and lifecycle management.

[Read Full Review](https://www.selecthub.com/p/itsm-software/solarwinds-service-desk/)        [Visit Site](https://www.solarwinds.com/service-desk)

![Videos]() ![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()

[Read Full Review](https://www.selecthub.com/p/itsm-software/solarwinds-service-desk/)        [Visit Site](https://www.solarwinds.com/service-desk)

[![GroWrk](<> "GroWrk")](https://www.selecthub.com/p/it-asset-management-software/growrk/)

[GroWrk](https://www.selecthub.com/p/it-asset-management-software/growrk/)

Analyst Score

GroWrk - Score: 82 out of 100

82

Compare Compare the top leaders

Best for

Integrations

User sentiment

94%

of users recommend this product, based on 15 reviews

i

Based on user reviews collected from popular reviews sites.

Start price

&dollar;12,000

Annually

[Get custom pricing](https://pmo.selecthub.com/get-product-pricing/?category=IT+Asset+Management+Software&product_name=GroWrk&origin_url=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fit-asset-management-software%2F&product_logo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F83207fa06b72203b37ffc59ed7c41a30-e635cde6904e06074d412da812640428%2Fresources%2Fnormal%2Flogo.png%3F1732152616&price=5)

Good for

Any company size

Free trial

No

Feature Scores

Asset Discovery and Inventory Asset Lifecycle Management Hardware Asset Management IT Asset Dashboard and Reports Platform Capabilities

88 100 100 100 93 0 25 50 75 100

expand scores

- Pros & Cons
- Review
- Key Features
- Media

**Pros**

- **Global Coverage:** GroWrk excels at managing IT assets for businesses with a distributed workforce, simplifying procurement and deployment to over 150 countries.
- **User-Friendly Interface:** The platform is consistently praised for its intuitive design, making it easy for both IT professionals and employees to navigate and manage assets.
- **Excellent Customer Support:** Users frequently highlight the responsiveness and helpfulness of GroWrk's customer support team, ensuring any issues are addressed promptly.
- **End-to-End Lifecycle Management:** GroWrk handles the entire IT asset lifecycle, from procurement and deployment to retrieval and disposal, streamlining the process for IT teams.
- **Automation and Time Savings:** GroWrk's automation features simplify tasks like onboarding and inventory tracking, freeing up IT teams to focus on more strategic initiatives.

**Cons**

- **Inflexible Reporting:** GroWrk's reporting features have opportunities for improvement, making it difficult for some users to get the precise data insights they need.
- **Inventory Database Limitations:** The platform's inventory database has some limitations in its flexibility, which can be a drawback for businesses with complex IT asset management requirements.

[Read Full Review](https://www.selecthub.com/p/it-asset-management-software/growrk/)        [Visit Site](https://growrk.com/)

Is GroWrk a growing force in IT asset management, or does it need to work harder? User reviews from the past year paint a largely positive picture of GroWrk, particularly for companies with a global footprint. Users consistently praise its user-friendly interface and automation features, which streamline asset tracking and management.

GroWrk's standout strength lies in its global reach and ability to navigate the complexities of international asset deployment. Users highlight its effectiveness in handling diverse tax regulations and import fees, making it a valuable partner for businesses operating in multiple countries. However, some users express a desire for improved reporting functionalities and greater flexibility within the inventory database. While GroWrk excels in global asset management, some users point out that equipment delivery times could be improved, although they acknowledge the company's efforts to manage a large customer base.

Overall, GroWrk emerges as a strong contender in the IT asset management arena, especially for companies with internationally distributed teams. Its intuitive platform, coupled with its global expertise, makes it a suitable choice for businesses seeking to streamline their IT asset lifecycle, despite the need for refinements in specific areas.

[Read Full Review](https://www.selecthub.com/p/it-asset-management-software/growrk/)        [Visit Site](https://growrk.com/)

- **Automated Asset Tracking:** Seamlessly monitor and manage IT assets with real-time updates and location tracking.
- **Comprehensive Inventory Management:** Maintain a detailed catalog of all hardware and software assets, including purchase and warranty information.
- **Lifecycle Management:** Oversee the entire lifecycle of IT assets from procurement to disposal, ensuring optimal utilization and compliance.
- **Customizable Reporting:** Generate detailed reports tailored to specific business needs, providing insights into asset performance and utilization.
- **Integration Capabilities:** Easily integrate with existing systems such as ERP and CRM platforms to streamline workflows and data consistency.

[Read Full Review](https://www.selecthub.com/p/it-asset-management-software/growrk/)        [Visit Site](https://growrk.com/)

![Screenshots]()

[Read Full Review](https://www.selecthub.com/p/it-asset-management-software/growrk/)        [Visit Site](https://growrk.com/)

[![Ivanti Neurons for Discovery](<> "Ivanti Neurons for Discovery")](https://www.selecthub.com/p/it-asset-management-software/ivanti-neurons-for-discovery/)

[Ivanti Neurons for Discovery](https://www.selecthub.com/p/it-asset-management-software/ivanti-neurons-for-discovery/)

Analyst Score

Ivanti Neurons for Discovery - Score: 82 out of 100

82

Compare Compare the top leaders

Best for

Asset Discovery and Inventory

User sentiment

88%

of users recommend this product, based on 11 reviews

i

Based on user reviews collected from popular reviews sites.

Start price

&dollar;50

Per User, Annually

[Get custom pricing](https://pmo.selecthub.com/get-product-pricing/?category=IT+Asset+Management+Software&product_name=Ivanti%2BNeurons%2Bfor%2BDiscovery&origin_url=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fit-asset-management-software%2F&product_logo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F9661d875b447443420259aac32da8bb7-be9756a891376be1ab8226528f3f12b7%2Fresources%2Fnormal%2Flogo.webp%3F1732152786&price=2)

Good for

Medium & large companies

Free trial

No

Feature Scores

Asset Discovery and Inventory Asset Lifecycle Management Hardware Asset Management IT Asset Dashboard and Reports Platform Capabilities

100 100 100 100 93 0 25 50 75 100

expand scores

- Pros & Cons
- Review
- Key Features
- Media

**Pros**

- **Fast discovery:** Users report that Ivanti Neurons for Discovery can identify assets on a network quickly, sometimes within minutes.
- **Accurate insights:** The software is praised for providing reliable data on IT assets, which helps with decision-making and planning.
- **Real-time information:** Ivanti Neurons for Discovery offers real-time asset tracking, allowing organizations to monitor their IT environment effectively.

**Cons**

- **Cost:** Ivanti Neurons for Discovery can be expensive, especially when compared to open-source alternatives, potentially making it less appealing for budget-conscious businesses.
- **Technical Expertise for Customization:** Tailoring Ivanti Neurons for Discovery to specific business needs may require a certain level of technical expertise, which could pose a challenge for companies without dedicated IT professionals.

[Read Full Review](https://www.selecthub.com/p/it-asset-management-software/ivanti-neurons-for-discovery/)        [Visit Site](https://www.ivanti.com/products/discovery)

Is Ivanti Neurons for Discovery a discovery you'll want to make? User reviews from the last year suggest it could be, particularly for larger organizations. Customers consistently applaud its accuracy in asset tracking and management, highlighting its ability to provide a clear picture of their IT landscape. This granular visibility is essential for security posture, compliance audits, and strategic decision-making. Users also appreciate the platform's intuitive interface and straightforward network discovery, making it relatively easy to deploy and use. The robust integration capabilities and responsive customer support further enhance its appeal.

However, some users point out that Ivanti Neurons for Discovery can be a financial stretch, especially when compared to open-source alternatives. This price sensitivity makes it a tougher sell for smaller businesses with tighter budgets. Additionally, while the platform is generally user-friendly, some customization aspects might require a tech-savvy hand, potentially posing a hurdle for less experienced users. A recurring theme in user feedback is the desire for more comprehensive reporting features. While the software does offer reporting capabilities, users suggest that bolstering the analytics module would unlock even greater value from the wealth of data the platform gathers.

In essence, Ivanti Neurons for Discovery shines in its core functionality, providing a reliable and insightful solution for organizations grappling with the complexities of IT asset management. Its strengths lie in its accuracy, ease of use, and robust feature set. However, the cost factor and the need for more advanced reporting features are important considerations, particularly for smaller businesses or those with specific analytical requirements. Overall, Ivanti Neurons for Discovery is a powerful tool for organizations seeking to gain control and visibility over their IT assets, streamline operations, and make data-driven decisions.

[Read Full Review](https://www.selecthub.com/p/it-asset-management-software/ivanti-neurons-for-discovery/)        [Visit Site](https://www.ivanti.com/products/discovery)

- **Automated Asset Discovery:** Continuously scans and identifies all connected devices across the network, ensuring comprehensive visibility.
- **Real-Time Data Collection:** Provides up-to-the-minute information on asset status and usage, enabling timely decision-making.
- **Agentless Scanning:** Utilizes network protocols to discover devices without the need for installed agents, simplifying deployment.
- **Software Usage Monitoring:** Tracks application usage patterns to help optimize software licensing and reduce costs.
- **Hardware Inventory Management:** Maintains detailed records of hardware specifications and configurations for all devices.

[Read Full Review](https://www.selecthub.com/p/it-asset-management-software/ivanti-neurons-for-discovery/)        [Visit Site](https://www.ivanti.com/products/discovery)

![Screenshots]()

[Read Full Review](https://www.selecthub.com/p/it-asset-management-software/ivanti-neurons-for-discovery/)        [Visit Site](https://www.ivanti.com/products/discovery)

[![ManageEngine AssetExplorer](<> "ManageEngine AssetExplorer")](https://www.selecthub.com/p/it-asset-management-software/manageengine-assetexplorer/)

[ManageEngine AssetExplorer](https://www.selecthub.com/p/it-asset-management-software/manageengine-assetexplorer/)

Analyst Score

ManageEngine AssetExplorer - Score: 81 out of 100

81

Compare Compare the top leaders

Best for ManageEngine AssetExplorer didn’t receive any best-in-class awards in the areas we scored.

User sentiment

91%

of users recommend this product, based on 35 reviews

i

Based on user reviews collected from popular reviews sites.

Start price

&dollar;115

Monthly

[Get custom pricing](https://pmo.selecthub.com/get-product-pricing/?category=IT+Asset+Management+Software&product_name=ManageEngine%2BAssetExplorer&origin_url=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fit-asset-management-software%2F&product_logo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Feb22f88f11afb43e5ad8075fc7b2491e-f1fd90b26112550312970456d29a0323%2Fresources%2Fnormal%2Flogo.png%3F1732152830&price=3)

Good for

Any company size

Free trial

Yes [Request for free](https://pmo.selecthub.com/free-trial/?product_name=ManageEngine+AssetExplorer&category=IT+Asset+Management+Software&product_logo=https://cdn.selecthub.com/products/eb22f88f11afb43e5ad8075fc7b2491e-f1fd90b26112550312970456d29a0323/resources/normal/logo.png?1732152830)

Feature Scores

Asset Discovery and Inventory Asset Lifecycle Management Hardware Asset Management IT Asset Dashboard and Reports Platform Capabilities

98 100 100 100 94 0 25 50 75 100

expand scores

- Pros & Cons
- Review
- Key Features
- Media

**Pros**

- **Asset Discovery:** Automates the process of identifying and cataloging hardware and software assets across an IT infrastructure, reducing manual effort and improving data accuracy.
- **Software License Management:** Helps organizations ensure compliance by tracking software licenses, identifying unused licenses, and providing alerts for upcoming renewals.
- **Remote Control:** Enables IT support teams to remotely access and troubleshoot devices, improving response times and reducing downtime.
- **Comprehensive Asset Tracking:** Provides a centralized repository for managing various asset-related information, including hardware specifications, software versions, purchase orders, and maintenance history.

**Cons**

- **Purchase Order Shortcomings:** Users have reported that the purchase order module could benefit from improvements.
- **Network Scan Data Overload:** The network scanning feature, while powerful, can sometimes deliver an overwhelming volume of information, making it challenging to pinpoint specific data points efficiently.

[Read Full Review](https://www.selecthub.com/p/it-asset-management-software/manageengine-assetexplorer/)        [Visit Site](https://www.manageengine.com/products/asset-explorer/)

Can ManageEngine AssetExplorer help users unearth the full potential of their IT assets? User reviews from the last year suggest a mixed bag. While AssetExplorer is generally praised for its comprehensive features, user-friendly interface, and robust reporting, some drawbacks have been reported. Users particularly appreciate the remote control feature, which enables efficient remote support and sets it apart from competitors. One user raved about the detailed overview of login history, hardware changes, and software installations, calling it "a unique tool, very different from its competitors." However, some users have reported occasional bugs in reporting, particularly within the purchase order module. The network scanning feature has also been criticized for being overly comprehensive, leading to information overload.

Some users have expressed frustration with difficulties in record merging and internal issue reporting. One user, while praising the software's asset categorization, auto-detection, and license management capabilities, admitted that it "needs lots of customization in the beginning." Despite these drawbacks, ManageEngine AssetExplorer remains a powerful ITAM solution suitable for organizations of various sizes, especially those looking for an easy-to-use platform with strong remote control capabilities. However, potential users should be aware of the reported limitations in reporting, network scanning, and record management.

[Read Full Review](https://www.selecthub.com/p/it-asset-management-software/manageengine-assetexplorer/)        [Visit Site](https://www.manageengine.com/products/asset-explorer/)

- **Comprehensive Asset Tracking:** Monitor and manage hardware and software assets across your organization with detailed insights.
- **Software License Management:** Ensure compliance by tracking software licenses and identifying unauthorized installations.
- **Asset Lifecycle Management:** Oversee the entire lifecycle of assets from procurement to disposal, optimizing asset utilization.
- **CMDB Integration:** Integrate with Configuration Management Database (CMDB) to maintain a centralized repository of IT assets and configurations.
- **Automated Discovery:** Utilize network scanning to automatically discover and catalog all connected devices within your network.

[Read Full Review](https://www.selecthub.com/p/it-asset-management-software/manageengine-assetexplorer/)        [Visit Site](https://www.manageengine.com/products/asset-explorer/)

![Screenshots]()

[Read Full Review](https://www.selecthub.com/p/it-asset-management-software/manageengine-assetexplorer/)        [Visit Site](https://www.manageengine.com/products/asset-explorer/)

[![SysAid](<> "SysAid")](https://www.selecthub.com/p/itsm-software/sysaid/)

[SysAid](https://www.selecthub.com/p/itsm-software/sysaid/)

Analyst Score

SysAid - Score: 81 out of 100

81

Compare Compare the top leaders

Best for SysAid didn’t receive any best-in-class awards in the areas we scored.

User sentiment

91%

of users recommend this product, based on 374 reviews

i

Based on user reviews collected from popular reviews sites.

Start price

&dollar;89

Per Agent, Monthly

[Get custom pricing](https://pmo.selecthub.com/get-product-pricing/?category=IT+Asset+Management+Software&product_name=SysAid&origin_url=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fit-asset-management-software%2F&product_logo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Ff1b6f2857fb6d44dd73c7041e0aa0f19-b002168d9b6746ae6a1b347059a236eb%2Fresources%2Foriginal%2Flogo.svg%3F1775070041&price=2)

Good for

Medium & large companies

Free trial

14 Days [Request for free](https://pmo.selecthub.com/free-trial/?product_name=SysAid&category=IT+Asset+Management+Software&product_logo=https://cdn.selecthub.com/products/f1b6f2857fb6d44dd73c7041e0aa0f19-b002168d9b6746ae6a1b347059a236eb/resources/original/logo.svg?1775070041)

Feature Scores

Asset Discovery and Inventory Asset Lifecycle Management Hardware Asset Management IT Asset Dashboard and Reports Platform Capabilities

98 97 100 100 92 0 25 50 75 100

expand scores

- Pros & Cons
- Review
- Key Features
- Media

**Pros**

- **User-Friendly Interface:** SysAid is known for its intuitive design, making it easy for IT teams to navigate and use its features effectively.
- **Efficient Ticketing System:** The platform excels in streamlining ticket management, enabling IT teams to track, prioritize, and resolve issues efficiently.
- **Automation Capabilities:** SysAid offers automation features, such as automated ticket routing, which can save time and improve the speed of issue resolution.
- **Self-Service Portal:** The availability of a self-service portal empowers end-users to find solutions to common problems independently, reducing the workload on IT staff.

**Cons**

- **Customization Limitations:** Some users have reported that SysAid's customization options are not as extensive as those offered by some competing ITSM tools, potentially limiting their ability to tailor the platform to their specific needs.
- **Integration Challenges:** Integrating SysAid with certain third-party systems can be challenging, and some users have mentioned encountering unexpected costs associated with integrations.
- **Change Management Interface:** While generally considered user-friendly, some users have found the interface for change management to be less intuitive compared to other ITSM solutions.
- **Support Responsiveness:** Although SysAid's support is generally regarded as reliable, there have been suggestions that there's room for improvement in terms of proactiveness in addressing user issues.

[Read Full Review](https://www.selecthub.com/p/itsm-software/sysaid/)        [Visit Site](https://www.sysaid.com/)

Is SysAid the system you need to aid your IT needs? User reviews from the past year paint a largely positive picture of SysAid, particularly highlighting its prowess in IT Service Management (ITSM). Users consistently praise its intuitive interface and robust ticketing system, which streamlines incident tracking and resolution, a crucial aspect of IT support. SysAid's asset management capabilities also receive high marks, providing organizations with a centralized platform to track and manage their IT assets throughout their lifecycle. This granular visibility is essential for optimizing resource allocation and ensuring business continuity.

However, some users point out limitations in SysAid's customization options, noting that tailoring the platform to specific workflows can be challenging. Integration with other business systems has also been cited as an area for improvement. While SysAid offers integrations, some users have found the process to be less seamless than desired. Despite these drawbacks, SysAid's affordability, compared to competitors like Jira, makes it a compelling choice for small to medium-sized businesses.

For organizations seeking a comprehensive yet cost-effective ITSM solution, SysAid emerges as a strong contender, especially for those prioritizing efficient ticketing and asset management. However, businesses with complex workflows requiring extensive customization or seamless integration with a diverse technology stack might need to weigh these factors carefully when considering SysAid.

[Read Full Review](https://www.selecthub.com/p/itsm-software/sysaid/)        [Visit Site](https://www.sysaid.com/)

- **Service Desk Automation:** Automates repetitive tasks such as ticket routing and prioritization, freeing up IT staff for more complex issues.
- **Asset Management:** Provides a comprehensive view of all IT assets, including hardware and software, to streamline inventory tracking and management.
- **Self-Service Portal:** Empowers users to resolve common issues independently through a user-friendly interface, reducing the burden on IT support teams.
- **Incident Management:** Facilitates efficient tracking and resolution of IT incidents with customizable workflows and automated notifications.
- **Change Management:** Offers structured processes for managing IT changes, minimizing risks and ensuring compliance with organizational policies.

[Read Full Review](https://www.selecthub.com/p/itsm-software/sysaid/)        [Visit Site](https://www.sysaid.com/)

![Screenshots]()

[Read Full Review](https://www.selecthub.com/p/itsm-software/sysaid/)        [Visit Site](https://www.sysaid.com/)

[![FreshService](<> "FreshService")](https://www.selecthub.com/p/itsm-software/freshservice/)

[FreshService](https://www.selecthub.com/p/itsm-software/freshservice/)

Analyst Score

FreshService - Score: 80 out of 100

80

Compare Compare the top leaders

Best for FreshService didn’t receive any best-in-class awards in the areas we scored.

User sentiment

91%

of users recommend this product, based on 2,668 reviews

i

Based on user reviews collected from popular reviews sites.

Start price

&dollar;19

Per User, Monthly

[Get custom pricing](https://pmo.selecthub.com/get-product-pricing/?category=IT+Asset+Management+Software&product_name=FreshService&origin_url=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fit-asset-management-software%2F&product_logo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Ff4e369c0a468d3aeeda0593ba90b5e55-738edc9e70a1d343a6feec27896d07b4%2Fresources%2Fnormal%2Flogo.png%3F1739617194&price=2)

Good for

Any company size

Free trial

14 Days [Request for free](https://pmo.selecthub.com/free-trial/?product_name=FreshService&category=IT+Asset+Management+Software&product_logo=https://cdn.selecthub.com/products/f4e369c0a468d3aeeda0593ba90b5e55-738edc9e70a1d343a6feec27896d07b4/resources/normal/logo.png?1739617194)

Feature Scores

Asset Discovery and Inventory Asset Lifecycle Management Hardware Asset Management IT Asset Dashboard and Reports Platform Capabilities

98 100 100 96 87 0 25 50 75 100

expand scores

- Pros & Cons
- Review
- Key Features
- Media

**Pros**

- **Intuitive Interface:** Freshservice is praised by user reviews for its user-friendly design, which makes it easy for IT staff at all technical skill levels to use and navigate.
- **Robust Automation:** User reviews highlight Freshservice's strong automation capabilities, enabling businesses to streamline repetitive IT tasks, such as ticket routing, which can free up IT staff for more strategic initiatives.
- **Centralized Asset Management:** User reviews state Freshservice provides a centralized system for tracking and managing IT assets, including hardware and software, enabling businesses to optimize asset utilization.

**Cons**

- **Reporting Customization:** User reviews indicate reporting customization is limited, potentially impacting users who need highly granular or tailored reports.
- **Mobile App Experience:** The mobile app, while functional, has areas for improvement, particularly regarding user experience and features, which could impact user satisfaction and efficiency.
- **Integrations:** User reviews, particularly regarding Jamfcloud integration, suggest that Freshservice integrations can be unreliable and prone to errors, potentially causing frustration and workflow disruptions for users relying on specific integrations.

[Read Full Review](https://www.selecthub.com/p/itsm-software/freshservice/)        [Visit Site](https://freshservice.com/)

[![Pratiksha Thayil](https://www.selecthub.com/wp-content/uploads/2019/12/Pratiksha-Thayil-96x96.jpg) Written By Pratiksha Thayil, Technical Content Writer](https://www.selecthub.com/author/pratiksha-thayil/)

Is FreshService always refreshing, or does using it feel like a Monday morning? User reviews from the last year indicate FreshService is a breath of fresh air in the IT Service Management (ITSM) space, especially for its intuitive design and automation capabilities, which users say make it incredibly easy to use. Users consistently praise the clean interface, finding it much easier to navigate than some competing tools that feel clunky in comparison. The automation features are a major plus, streamlining tasks like ticket routing and incident resolution, which frees up IT teams to focus on more important projects. One user even compared FreshService favorably to ServiceNow, highlighting that it delivers similar functionality at a much lower price point.

However, some users wish for more robust reporting customization, noting that the current limitations prevent them from performing in-depth analysis. Additionally, the mobile app's functionality has received some negative feedback, with users describing it as "clunky" and in need of a refresh. Think of it like a brand-new race car with a frustratingly outdated navigation system - it gets you where you need to go, but not without encountering a few potholes along the way.

Overall, FreshService appears to be a great option for organizations, particularly small to medium-sized businesses, that need a robust yet affordable ITSM solution. It's like finding a reliable, affordable car - it may not have all the bells and whistles of a luxury model, but it reliably gets you where you need to go without breaking the bank. Its user-friendly design and automation features make it an excellent choice for teams who are new to ITSM or who are looking to streamline their current processes. However, organizations with complex reporting needs or that heavily rely on mobile functionality may want to explore other options or wait for FreshService to catch up.

[Read Full Review](https://www.selecthub.com/p/itsm-software/freshservice/)        [Visit Site](https://freshservice.com/)

- **Incident Management:** Streamlines the process of restoring normal service operations with a structured workflow for logging, categorizing, and resolving incidents.
- **Service Catalog:** Offers a customizable catalog of IT services that employees can request, enhancing user experience and service delivery.
- **Change Management:** Facilitates the planning, approval, and implementation of changes to minimize risk and disruption to IT services.
- **Asset Management:** Provides a comprehensive view of IT assets, enabling tracking, management, and optimization of hardware and software resources.
- **Problem Management:** Identifies and manages the root causes of incidents to prevent recurrence, using a systematic approach to problem resolution.

[Read Full Review](https://www.selecthub.com/p/itsm-software/freshservice/)        [Visit Site](https://freshservice.com/)

![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()

[Read Full Review](https://www.selecthub.com/p/itsm-software/freshservice/)        [Visit Site](https://freshservice.com/)

#### Filter Products (28)

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## All IT Asset Management Software

Showing 1 - 20 of 28 Products

Sort by

Most Popular Starting Price (Low to High) Starting Price (High to Low) Analyst Rating User Sentiment

[![Lansweeper](<> "Lansweeper") Lansweeper by Lansweeper](https://www.selecthub.com/p/it-asset-management-software/lansweeper/)

Analyst Score

Lansweeper - Score: 76 out of 100

76

[View Product Details](https://www.selecthub.com/p/it-asset-management-software/lansweeper/)

Best for Lansweeper didn’t receive any best-in-class awards in the areas we scored.

User sentiment

86%

of users recommend this product, based on 283 reviews

i

Based on user reviews collected from popular reviews sites.

Start price

&dollar;205.24

Monthly, Freemium

[Get custom pricing](https://pmo.selecthub.com/get-product-pricing/?category=IT+Asset+Management+Software&product_name=Lansweeper&origin_url=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fit-asset-management-software%2F&product_logo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F6fc3d5c19d1dce101093e77b0bb4a365-5825fb035e188eb006ac06bedcc9bb1f%2Fresources%2Fnormal%2Flogo.png%3F1736005532&price=3)

Good for

Medium & large companies

Free trial

Yes [Request for free](https://pmo.selecthub.com/free-trial/?product_name=Lansweeper&category=IT+Asset+Management+Software&product_logo=https://cdn.selecthub.com/products/6fc3d5c19d1dce101093e77b0bb4a365-5825fb035e188eb006ac06bedcc9bb1f/resources/normal/logo.png?1736005532)

Deployment

Cloud, On-Premise

[Visit Site](https://www.lansweeper.com/)

Compare up to 5 products Compare the top leaders

[![Axonius](<> "Axonius") Axonius by Axonius, Inc](https://www.selecthub.com/p/it-asset-management-software/axonius/)

Analyst Score

N/A

i

Axonius doesn't have a score because it didn't make the cut for our analysts' shortlist. They choose which 15 products are scored based on market presence, user ratings, feature comprehensiveness, and category fit. See the methodology for more details.

[View Product Details](https://www.selecthub.com/p/it-asset-management-software/axonius/)

User sentiment

92%

of users recommend this product, based on 50 reviews

i

Based on user reviews collected from popular reviews sites.

Start price

Custom Quote 

i

Axonius doesn't have a fixed starting price. For pricing details, you'll need to request a custom quote. Factors that can influence final pricing for IT Asset Management Software typically include number of users, chosen modules or features, level of support, services like implementation, and add-ons.

[Get custom pricing](https://pmo.selecthub.com/get-product-pricing/?category=IT+Asset+Management+Software&product_name=Axonius&origin_url=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fit-asset-management-software%2F&product_logo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F19bcaf989e32ed60b579f6a4e950176a-b575ae7bb19e5dd138e9c5b0fb309c51%2Fresources%2Fnormal%2Flogo.png%3F1739816841&price=2)

Good for

Any company size

Free trial

Yes [Request for free](https://pmo.selecthub.com/free-trial/?product_name=Axonius&category=IT+Asset+Management+Software&product_logo=https://cdn.selecthub.com/products/19bcaf989e32ed60b579f6a4e950176a-b575ae7bb19e5dd138e9c5b0fb309c51/resources/normal/logo.png?1739816841)

Deployment

Cloud, On-Premise

[Visit Site](https://www.axonius.com/)

[![Device42](<> "Device42") Device42 by Device42](https://www.selecthub.com/p/it-asset-management-software/device42/)

Analyst Score

Device42 - Score: 84 out of 100

84

[View Product Details](https://www.selecthub.com/p/it-asset-management-software/device42/)

Best for

OverallAsset Discovery and Inventory

User sentiment

96%

of users recommend this product, based on 114 reviews

i

Based on user reviews collected from popular reviews sites.

Start price

Custom Quote 

i

Device42 doesn't have a fixed starting price. For pricing details, you'll need to request a custom quote. Factors that can influence final pricing for IT Asset Management Software typically include number of users, chosen modules or features, level of support, services like implementation, and add-ons.

[Get custom pricing](https://pmo.selecthub.com/get-product-pricing/?category=IT+Asset+Management+Software&product_name=Device42&origin_url=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fit-asset-management-software%2F&product_logo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F9670c7ffe205da4e538326c9691fa4f2-3def03b281dc929806effc1a45dd0265%2Fresources%2Fnormal%2Flogo.png%3F1743012773&price=3)

Good for

Any company size

Free trial

Yes [Request for free](https://pmo.selecthub.com/free-trial/?product_name=Device42&category=IT+Asset+Management+Software&product_logo=https://cdn.selecthub.com/products/9670c7ffe205da4e538326c9691fa4f2-3def03b281dc929806effc1a45dd0265/resources/normal/logo.png?1743012773)

Deployment

Cloud, On-Premise

[Visit Site](https://www.device42.com)

Compare up to 5 products Compare the top leaders

[![Snipe-IT](<> "Snipe-IT") Snipe-IT by Grokability, Inc.](https://www.selecthub.com/p/it-asset-management-software/snipe-it/)

Analyst Score

N/A

i

Snipe-IT doesn't have a score because it didn't make the cut for our analysts' shortlist. They choose which 15 products are scored based on market presence, user ratings, feature comprehensiveness, and category fit. See the methodology for more details.

[View Product Details](https://www.selecthub.com/p/it-asset-management-software/snipe-it/)

User sentiment

90%

of users recommend this product, based on 45 reviews

i

Based on user reviews collected from popular reviews sites.

Start price

&dollar;39.99

Monthly, Freemium

[Get custom pricing](https://pmo.selecthub.com/get-product-pricing/?category=IT+Asset+Management+Software&product_name=Snipe-IT&origin_url=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fit-asset-management-software%2F&product_logo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fd5fc93640233c90c41c729d8b185bd56-3bcf1a804b1ca7786ee2d6b82feb86d7%2Fresources%2Fnormal%2Flogo.png%3F1746475815&price=2)

Good for

Any company size

Free trial

No

Deployment

Cloud, On-Premise

[Visit Site](https://snipeitapp.com/)

[![Reftab](<> "Reftab") Reftab by Reftab](https://www.selecthub.com/p/it-asset-management-software/reftab/)

Analyst Score

N/A

i

Reftab doesn't have a score because it didn't make the cut for our analysts' shortlist. They choose which 15 products are scored based on market presence, user ratings, feature comprehensiveness, and category fit. See the methodology for more details.

[View Product Details](https://www.selecthub.com/p/it-asset-management-software/reftab/)

User sentiment

94%

of users recommend this product, based on 114 reviews

i

Based on user reviews collected from popular reviews sites.

Start price

&dollar;31.25

Monthly

[Get custom pricing](https://pmo.selecthub.com/get-product-pricing/?category=IT+Asset+Management+Software&product_name=Reftab&origin_url=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fit-asset-management-software%2F&product_logo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F38eccc0332510627fb3458b2a800f8dd-ea863d898bcc6677ff92d8d2200d9748%2Fresources%2Fnormal%2Flogo.png%3F1749488977&price=2)

Good for

Any company size

Free trial

Yes [Request for free](https://pmo.selecthub.com/free-trial/?product_name=Reftab&category=IT+Asset+Management+Software&product_logo=https://cdn.selecthub.com/products/38eccc0332510627fb3458b2a800f8dd-ea863d898bcc6677ff92d8d2200d9748/resources/normal/logo.png?1749488977)

Deployment

Cloud

[Visit Site](https://www.reftab.com)

[![Timly](<> "Timly") Timly by Timly Software](https://www.selecthub.com/p/it-asset-management-software/timly/)

Analyst Score

N/A

i

Timly doesn't have a score because it didn't make the cut for our analysts' shortlist. They choose which 15 products are scored based on market presence, user ratings, feature comprehensiveness, and category fit. See the methodology for more details.

[View Product Details](https://www.selecthub.com/p/it-asset-management-software/timly/)

User sentiment

95%

of users recommend this product, based on 165 reviews

i

Based on user reviews collected from popular reviews sites.

Start price

&dollar;190.16

Monthly

[Get custom pricing](https://pmo.selecthub.com/get-product-pricing/?category=IT+Asset+Management+Software&product_name=Timly&origin_url=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fit-asset-management-software%2F&product_logo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Ff418185daf34ef61913e33895a0f8996-9e9c5de2614aa5992e414ed52e16c876%2Fresources%2Foriginal%2Flogo.svg%3F1738617334&price=3)

Good for

Any company size

Free trial

Yes [Request for free](https://pmo.selecthub.com/free-trial/?product_name=Timly&category=IT+Asset+Management+Software&product_logo=https://cdn.selecthub.com/products/f418185daf34ef61913e33895a0f8996-9e9c5de2614aa5992e414ed52e16c876/resources/original/logo.svg?1738617334)

Deployment

Cloud

[Visit Site](https://timly.com)

[![GroWrk](<> "GroWrk") GroWrk by GroWrk](https://www.selecthub.com/p/it-asset-management-software/growrk/)

Analyst Score

GroWrk - Score: 82 out of 100

82

[View Product Details](https://www.selecthub.com/p/it-asset-management-software/growrk/)

Best for

Integrations

User sentiment

94%

of users recommend this product, based on 15 reviews

i

Based on user reviews collected from popular reviews sites.

Start price

&dollar;12,000

Annually

[Get custom pricing](https://pmo.selecthub.com/get-product-pricing/?category=IT+Asset+Management+Software&product_name=GroWrk&origin_url=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fit-asset-management-software%2F&product_logo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F83207fa06b72203b37ffc59ed7c41a30-e635cde6904e06074d412da812640428%2Fresources%2Fnormal%2Flogo.png%3F1732152616&price=5)

Good for

Any company size

Free trial

No

Deployment

Cloud, On-Premise

[Visit Site](https://growrk.com/)

Compare up to 5 products Compare the top leaders

[![ManageEngine AssetExplorer](<> "ManageEngine AssetExplorer") ManageEngine AssetExplorer by ManageEngine](https://www.selecthub.com/p/it-asset-management-software/manageengine-assetexplorer/)

Analyst Score

ManageEngine AssetExplorer - Score: 81 out of 100

81

[View Product Details](https://www.selecthub.com/p/it-asset-management-software/manageengine-assetexplorer/)

Best for ManageEngine AssetExplorer didn’t receive any best-in-class awards in the areas we scored.

User sentiment

91%

of users recommend this product, based on 35 reviews

i

Based on user reviews collected from popular reviews sites.

Start price

&dollar;115

Monthly

[Get custom pricing](https://pmo.selecthub.com/get-product-pricing/?category=IT+Asset+Management+Software&product_name=ManageEngine%2BAssetExplorer&origin_url=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fit-asset-management-software%2F&product_logo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Feb22f88f11afb43e5ad8075fc7b2491e-f1fd90b26112550312970456d29a0323%2Fresources%2Fnormal%2Flogo.png%3F1732152830&price=3)

Good for

Any company size

Free trial

Yes [Request for free](https://pmo.selecthub.com/free-trial/?product_name=ManageEngine+AssetExplorer&category=IT+Asset+Management+Software&product_logo=https://cdn.selecthub.com/products/eb22f88f11afb43e5ad8075fc7b2491e-f1fd90b26112550312970456d29a0323/resources/normal/logo.png?1732152830)

Deployment

Cloud, On-Premise

[Visit Site](https://www.manageengine.com/products/asset-explorer/)

Compare up to 5 products Compare the top leaders

[![ServiceNow ITAM](<> "ServiceNow ITAM") ServiceNow ITAM by ServiceNow](https://www.selecthub.com/p/it-asset-management-software/servicenow-itam/)

Analyst Score

ServiceNow ITAM - Score: 84 out of 100

84

[View Product Details](https://www.selecthub.com/p/it-asset-management-software/servicenow-itam/)

Best for

OverallAsset Discovery and InventorySecurity

User sentiment

86%

of users recommend this product, based on 196 reviews

i

Based on user reviews collected from popular reviews sites.

Start price

&dollar;100

Per User, Monthly

[Get custom pricing](https://pmo.selecthub.com/get-product-pricing/?category=IT+Asset+Management+Software&product_name=ServiceNow%2BITAM&origin_url=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fit-asset-management-software%2F&product_logo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F3a0b86bff1bab2d03baa6b260e578b50-fe1714e17178f68b4de19c50536f3017%2Fresources%2Foriginal%2Flogo.svg%3F1732154625&price=2)

Good for

Medium & large companies

Free trial

No

Deployment

Cloud

[Visit Site](https://www.servicenow.com/products/it-asset-management.html)

Compare up to 5 products Compare the top leaders

[![Asset Explorer](<> "Asset Explorer") Asset Explorer by Zoho Corporation](https://www.selecthub.com/p/it-asset-management-software/asset-explorer/)

Analyst Score

N/A

i

Asset Explorer doesn't have a score because it didn't make the cut for our analysts' shortlist. They choose which 15 products are scored based on market presence, user ratings, feature comprehensiveness, and category fit. See the methodology for more details.

[View Product Details](https://www.selecthub.com/p/it-asset-management-software/asset-explorer/)

User sentiment

86%

of users recommend this product, based on 20 reviews

i

Based on user reviews collected from popular reviews sites.

Start price

&dollar;115

Monthly

[Get custom pricing](https://pmo.selecthub.com/get-product-pricing/?category=IT+Asset+Management+Software&product_name=Asset%2BExplorer&origin_url=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fit-asset-management-software%2F&product_logo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fbdb106a0560c4e46ccc488ef010af787-c974c69ed632a7e908c0c34a148307c7%2Fresources%2Fnormal%2Flogo.png%3F1736258693&price=3)

Good for

Any company size

Free trial

Yes [Request for free](https://pmo.selecthub.com/free-trial/?product_name=Asset+Explorer&category=IT+Asset+Management+Software&product_logo=https://cdn.selecthub.com/products/bdb106a0560c4e46ccc488ef010af787-c974c69ed632a7e908c0c34a148307c7/resources/normal/logo.png?1736258693)

Deployment

Cloud, On-Premise

[Visit Site](https://www.manageengine.com/products/asset-explorer/)

[![Total Network Inventory](<> "Total Network Inventory") Total Network Inventory by Softinventive Lab](https://www.selecthub.com/p/it-asset-management-software/total-network-inventory/)

Analyst Score

N/A

i

Total Network Inventory doesn't have a score because it didn't make the cut for our analysts' shortlist. They choose which 15 products are scored based on market presence, user ratings, feature comprehensiveness, and category fit. See the methodology for more details.

[View Product Details](https://www.selecthub.com/p/it-asset-management-software/total-network-inventory/)

User sentiment

93%

of users recommend this product, based on 14 reviews

i

Based on user reviews collected from popular reviews sites.

Start price

&dollar;90

Annually

[Get custom pricing](https://pmo.selecthub.com/get-product-pricing/?category=IT+Asset+Management+Software&product_name=Total%2BNetwork%2BInventory&origin_url=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fit-asset-management-software%2F&product_logo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F296b62d0af509baab599abe4af78ae8c-6c2ed5c681629693ee0b2ef660700b92%2Fresources%2Fnormal%2Flogo.png%3F1736088053&price=2)

Good for

Any company size

Free trial

Yes [Request for free](https://pmo.selecthub.com/free-trial/?product_name=Total+Network+Inventory&category=IT+Asset+Management+Software&product_logo=https://cdn.selecthub.com/products/296b62d0af509baab599abe4af78ae8c-6c2ed5c681629693ee0b2ef660700b92/resources/normal/logo.png?1736088053)

Deployment

On-Premise

[Visit Site](https://www.softinventive.com/products/total-network-inventory)

[![BelManage](<> "BelManage") BelManage by Belarc](https://www.selecthub.com/p/it-asset-management-software/belmanage/)

Analyst Score

N/A

i

BelManage doesn't have a score because it didn't make the cut for our analysts' shortlist. They choose which 15 products are scored based on market presence, user ratings, feature comprehensiveness, and category fit. See the methodology for more details.

[View Product Details](https://www.selecthub.com/p/it-asset-management-software/belmanage/)

User sentiment

87%

of users recommend this product, based on 43 reviews

i

Based on user reviews collected from popular reviews sites.

Start price

&dollar;10

Per Computer, Annually

[Get custom pricing](https://pmo.selecthub.com/get-product-pricing/?category=IT+Asset+Management+Software&product_name=BelManage&origin_url=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fit-asset-management-software%2F&product_logo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F00e3fc1d6b2a8569e99d958db4d6e14d-fcc7e288baa42f593388393d4c78b458%2Fresources%2Fnormal%2Flogo.png%3F1736254657&price=1)

Good for

Any company size

Free trial

Yes [Request for free](https://pmo.selecthub.com/free-trial/?product_name=BelManage&category=IT+Asset+Management+Software&product_logo=https://cdn.selecthub.com/products/00e3fc1d6b2a8569e99d958db4d6e14d-fcc7e288baa42f593388393d4c78b458/resources/normal/logo.png?1736254657)

Deployment

Cloud, On-Premise

[Visit Site](https://www.belarc.com/products/belmanage)

[![WorkWize](<> "WorkWize") WorkWize by WorkWize](https://www.selecthub.com/p/it-asset-management-software/workwize/)

Analyst Score

N/A

i

WorkWize doesn't have a score because it didn't make the cut for our analysts' shortlist. They choose which 15 products are scored based on market presence, user ratings, feature comprehensiveness, and category fit. See the methodology for more details.

[View Product Details](https://www.selecthub.com/p/it-asset-management-software/workwize/)

User sentiment

87%

of users recommend this product, based on 22 reviews

i

Based on user reviews collected from popular reviews sites.

Start price

&dollar;8

Per User, Monthly + $540 (One-Time)

[Get custom pricing](https://pmo.selecthub.com/get-product-pricing/?category=IT+Asset+Management+Software&product_name=WorkWize&origin_url=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fit-asset-management-software%2F&product_logo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F9246eb8610d571d99a95f476a90a60b3-b8bedf73b436d79bae8e6f0e7dea3135%2Fresources%2Fnormal%2Flogo.png%3F1738614126&price=1)

Good for

Medium & large companies

Free trial

No

Deployment

Cloud

[Visit Site](https://www.goworkwize.com/)

[![Loggle](<> "Loggle") Loggle by MDP Group](https://www.selecthub.com/p/it-asset-management-software/loggle/)

Analyst Score

N/A

i

Loggle doesn't have a score because it didn't make the cut for our analysts' shortlist. They choose which 15 products are scored based on market presence, user ratings, feature comprehensiveness, and category fit. See the methodology for more details.

[View Product Details](https://www.selecthub.com/p/it-asset-management-software/loggle/)

User sentiment

100%

of users recommend this product, based on 10 reviews

i

Based on user reviews collected from popular reviews sites.

Start price

Custom Quote 

i

Loggle doesn't have a fixed starting price. For pricing details, you'll need to request a custom quote. Factors that can influence final pricing for IT Asset Management Software typically include number of users, chosen modules or features, level of support, services like implementation, and add-ons.

[Get custom pricing](https://pmo.selecthub.com/get-product-pricing/?category=IT+Asset+Management+Software&product_name=Loggle&origin_url=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fit-asset-management-software%2F&product_logo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F43102e91c7b170ead9cc2f6f0a37f1af-b348d5aeb750e2e4bea27681de95650a%2Fresources%2Fnormal%2Flogo.png%3F1739557302&price=2)

Good for

Any company size

Free trial

Yes [Request for free](https://pmo.selecthub.com/free-trial/?product_name=Loggle&category=IT+Asset+Management+Software&product_logo=https://cdn.selecthub.com/products/43102e91c7b170ead9cc2f6f0a37f1af-b348d5aeb750e2e4bea27681de95650a/resources/normal/logo.png?1739557302)

Deployment

Cloud

[Visit Site](https://loggle.io/)

[![Setyl](<> "Setyl") Setyl by Setyl](https://www.selecthub.com/p/it-asset-management-software/setyl/)

Analyst Score

N/A

i

Setyl doesn't have a score because it didn't make the cut for our analysts' shortlist. They choose which 15 products are scored based on market presence, user ratings, feature comprehensiveness, and category fit. See the methodology for more details.

[View Product Details](https://www.selecthub.com/p/it-asset-management-software/setyl/)

User sentiment

98%

of users recommend this product, based on 24 reviews

i

Based on user reviews collected from popular reviews sites.

Start price

Custom Quote 

i

Setyl doesn't have a fixed starting price. For pricing details, you'll need to request a custom quote. Factors that can influence final pricing for IT Asset Management Software typically include number of users, chosen modules or features, level of support, services like implementation, and add-ons.

[Get custom pricing](https://pmo.selecthub.com/get-product-pricing/?category=IT+Asset+Management+Software&product_name=Setyl&origin_url=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fit-asset-management-software%2F&product_logo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F30b1b5b6990012b272d5251f6a31489c-10451f65a3daef50b7ede377a2431098%2Fresources%2Foriginal%2Flogo.svg%3F1739364412&price=1)

Good for

Any company size

Free trial

Yes [Request for free](https://pmo.selecthub.com/free-trial/?product_name=Setyl&category=IT+Asset+Management+Software&product_logo=https://cdn.selecthub.com/products/30b1b5b6990012b272d5251f6a31489c-10451f65a3daef50b7ede377a2431098/resources/original/logo.svg?1739364412)

Deployment

Cloud

[Visit Site](https://www.setyl.com)

[![Ivanti Neurons for Discovery](<> "Ivanti Neurons for Discovery") Ivanti Neurons for Discovery by Ivanti](https://www.selecthub.com/p/it-asset-management-software/ivanti-neurons-for-discovery/)

Analyst Score

Ivanti Neurons for Discovery - Score: 82 out of 100

82

[View Product Details](https://www.selecthub.com/p/it-asset-management-software/ivanti-neurons-for-discovery/)

Best for

Asset Discovery and Inventory

User sentiment

88%

of users recommend this product, based on 11 reviews

i

Based on user reviews collected from popular reviews sites.

Start price

&dollar;50

Per User, Annually

[Get custom pricing](https://pmo.selecthub.com/get-product-pricing/?category=IT+Asset+Management+Software&product_name=Ivanti%2BNeurons%2Bfor%2BDiscovery&origin_url=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fit-asset-management-software%2F&product_logo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F9661d875b447443420259aac32da8bb7-be9756a891376be1ab8226528f3f12b7%2Fresources%2Fnormal%2Flogo.webp%3F1732152786&price=2)

Good for

Medium & large companies

Free trial

No

Deployment

Cloud, On-Premise

[Visit Site](https://www.ivanti.com/products/discovery)

Compare up to 5 products Compare the top leaders

[![SysAid](<> "SysAid") SysAid by SysAid](https://www.selecthub.com/p/itsm-software/sysaid/)

Analyst Score

SysAid - Score: 81 out of 100

81

[View Product Details](https://www.selecthub.com/p/itsm-software/sysaid/)

Best for SysAid didn’t receive any best-in-class awards in the areas we scored.

User sentiment

91%

of users recommend this product, based on 374 reviews

i

Based on user reviews collected from popular reviews sites.

Start price

&dollar;89

Per Agent, Monthly

[Get custom pricing](https://pmo.selecthub.com/get-product-pricing/?category=IT+Asset+Management+Software&product_name=SysAid&origin_url=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fit-asset-management-software%2F&product_logo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Ff1b6f2857fb6d44dd73c7041e0aa0f19-b002168d9b6746ae6a1b347059a236eb%2Fresources%2Foriginal%2Flogo.svg%3F1775070041&price=2)

Good for

Medium & large companies

Free trial

14 Days [Request for free](https://pmo.selecthub.com/free-trial/?product_name=SysAid&category=IT+Asset+Management+Software&product_logo=https://cdn.selecthub.com/products/f1b6f2857fb6d44dd73c7041e0aa0f19-b002168d9b6746ae6a1b347059a236eb/resources/original/logo.svg?1775070041)

Deployment

Cloud, On-Premise

[Visit Site](https://www.sysaid.com/)

Compare up to 5 products Compare the top leaders

[![FreshService](<> "FreshService") FreshService by Freshworks](https://www.selecthub.com/p/itsm-software/freshservice/)

Analyst Score

FreshService - Score: 80 out of 100

80

[View Product Details](https://www.selecthub.com/p/itsm-software/freshservice/)

Best for FreshService didn’t receive any best-in-class awards in the areas we scored.

User sentiment

91%

of users recommend this product, based on 2,668 reviews

i

Based on user reviews collected from popular reviews sites.

Start price

&dollar;19

Per User, Monthly

[Get custom pricing](https://pmo.selecthub.com/get-product-pricing/?category=IT+Asset+Management+Software&product_name=FreshService&origin_url=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fit-asset-management-software%2F&product_logo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Ff4e369c0a468d3aeeda0593ba90b5e55-738edc9e70a1d343a6feec27896d07b4%2Fresources%2Fnormal%2Flogo.png%3F1739617194&price=2)

Good for

Any company size

Free trial

14 Days [Request for free](https://pmo.selecthub.com/free-trial/?product_name=FreshService&category=IT+Asset+Management+Software&product_logo=https://cdn.selecthub.com/products/f4e369c0a468d3aeeda0593ba90b5e55-738edc9e70a1d343a6feec27896d07b4/resources/normal/logo.png?1739617194)

Deployment

Cloud

[Visit Site](https://freshservice.com/)

Compare up to 5 products Compare the top leaders

[![Ivanti Neurons](<> "Ivanti Neurons") Ivanti Neurons by Ivanti](https://www.selecthub.com/p/itsm-software/ivanti-neurons/)

Analyst Score

N/A

i

Ivanti Neurons doesn't have a score because it didn't make the cut for our analysts' shortlist. They choose which 15 products are scored based on market presence, user ratings, feature comprehensiveness, and category fit. See the methodology for more details.

[View Product Details](https://www.selecthub.com/p/itsm-software/ivanti-neurons/)

User sentiment

87%

of users recommend this product, based on 85 reviews

i

Based on user reviews collected from popular reviews sites.

Start price

Custom Quote 

i

Ivanti Neurons doesn't have a fixed starting price. For pricing details, you'll need to request a custom quote. Factors that can influence final pricing for IT Asset Management Software typically include number of users, chosen modules or features, level of support, services like implementation, and add-ons.

[Get custom pricing](https://pmo.selecthub.com/get-product-pricing/?category=IT+Asset+Management+Software&product_name=Ivanti%2BNeurons&origin_url=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fit-asset-management-software%2F&product_logo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Ff461285987ddc0629f8a4ab6477642b5-c553cb4ddb938bba38a6b1e159e59283%2Fresources%2Fnormal%2Flogo.png%3F1750111806&price=3)

Good for

Any company size

Free trial

No

Deployment

Cloud, On-Premise

[Visit Site](https://www.ivanti.com/products/it-asset-management-suite)

[![SolarWinds Service Desk](<> "SolarWinds Service Desk") SolarWinds Service Desk by SolarWinds](https://www.selecthub.com/p/itsm-software/solarwinds-service-desk/)

Analyst Score

SolarWinds Service Desk - Score: 83 out of 100

83

[View Product Details](https://www.selecthub.com/p/itsm-software/solarwinds-service-desk/)

Best for SolarWinds Service Desk didn’t receive any best-in-class awards in the areas we scored.

User sentiment

92%

of users recommend this product, based on 536 reviews

i

Based on user reviews collected from popular reviews sites.

Start price

&dollar;39

Per User, Monthly

[Get custom pricing](https://pmo.selecthub.com/get-product-pricing/?category=IT+Asset+Management+Software&product_name=SolarWinds%2BService%2BDesk&origin_url=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fit-asset-management-software%2F&product_logo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F57b4b4a28e16316cdd028bf6e23ae100-f328c490190a0841fc3096507173a8aa%2Fresources%2Fnormal%2Flogo.png%3F1732152971&price=2)

Good for

Any company size

Free trial

Yes [Request for free](https://pmo.selecthub.com/free-trial/?product_name=SolarWinds+Service+Desk&category=IT+Asset+Management+Software&product_logo=https://cdn.selecthub.com/products/57b4b4a28e16316cdd028bf6e23ae100-f328c490190a0841fc3096507173a8aa/resources/normal/logo.png?1732152971)

Deployment

Cloud, On-Premise

[Visit Site](https://www.solarwinds.com/service-desk)

Compare up to 5 products Compare the top leaders

- <
- 1
- [2](https://www.selecthub.com/c/it-asset-management-software/?page=2)
- [>](https://www.selecthub.com/c/it-asset-management-software/?page=2)

### What is IT Asset Management Software?

IT asset management software serves as a company's digital inventory clerk, providing a complete, real-time record of all technology. It solves the costly problem of lost or underutilized assets and a lack of license compliance. Key functionalities include asset discovery, lifecycle management, and license tracking. Emerging features like predictive analytics and AI are optimizing procurement decisions. IT departments and finance teams in sectors like technology and government benefit the most. While the initial setup can be complex and requires a significant data input, the software's ability to boost financial efficiency and reduce security risks is a crucial value proposition.

### What are the Key Benefits of IT Asset Management Software?

- Cost reduction
- Risk mitigation
- Improved compliance
- Enhanced security
- Better decision-making
- Optimized resource allocation
- Increased efficiency
- Streamlined procurement
- Improved audit readiness
- Enhanced vendor management

### Product Comparisons

Compare other IT asset management software products:

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Video Interview Software Virtual Phone Systems Visual Collaboration Tools VoIP Providers Volunteer Management Software VPN Software Vulnerability Management Software Warehouse Management Software WCMS Software Web Design Software Website Builders Whiteboard Software Work Management Software Workflow Management Software Workforce Management Software XDR Software Choose a category to select a product VS Choose a category to select a productCompare

### Additional Resources

#### [Enterprise Asset Management](https://www.selecthub.com/category/eam/)

[IBM Maximo vs. SAP: Which Software Is the Winner?](https://www.selecthub.com/eam/ibm-maximo-and-sap/)

[As a branch of computerized maintenance management systems (CMMS), EAM software offers buyers management capabilities…](https://www.selecthub.com/eam/ibm-maximo-and-sap/)

[![Kriti Agarwal](https://www.selecthub.com/wp-content/uploads/2021/09/Kriti-Headshot-96x96.jpg) Kriti Agarwal](https://www.selecthub.com/author/kriti-agarwal/) Sep 30, 2026

#### [Enterprise Asset Management](https://www.selecthub.com/category/eam/)

[The Top 12 Asset Management System Requirements](https://www.selecthub.com/eam/eam-software-requirements-checklist/)

[Selecting the right EAM system starts with clearly defining your asset management system requirements. Without…](https://www.selecthub.com/eam/eam-software-requirements-checklist/)

[![Riya Jamble](https://www.selecthub.com/wp-content/uploads/2023/11/cropped-Riya-Headshot_Meet-the-Team-96x96.jpg) Riya Jamble](https://www.selecthub.com/author/riya-jamble/) Sep 22, 2026

#### [Enterprise Asset Management](https://www.selecthub.com/category/eam/)

[Asset Management vs. Inventory Management](https://www.selecthub.com/eam/asset-management-and-inventory-management/)

[Inventory management keeps track of the movement of stock that a company stores and warehouses.…](https://www.selecthub.com/eam/asset-management-and-inventory-management/)

[![Kriti Agarwal](https://www.selecthub.com/wp-content/uploads/2021/09/Kriti-Headshot-96x96.jpg) Kriti Agarwal](https://www.selecthub.com/author/kriti-agarwal/) Sep 18, 2026

#### [Enterprise Asset Management](https://www.selecthub.com/category/eam/)

[Enterprise Asset Management Trends: The Future Of EAM](https://www.selecthub.com/eam/eam-market/)

[The enterprise asset management market is booming. The market has changed accordingly as the focus…](https://www.selecthub.com/eam/eam-market/)

[![Kriti Agarwal](https://www.selecthub.com/wp-content/uploads/2021/09/Kriti-Headshot-96x96.jpg) Kriti Agarwal](https://www.selecthub.com/author/kriti-agarwal/) Sep 18, 2026

#### [Enterprise Asset Management](https://www.selecthub.com/category/eam/)

[The 6 Top Fixed Asset Management Software Features](https://www.selecthub.com/maintenance-management/fixed-asset-management-software-features-benefits-vendors/)

[Every company with fixed assets, such as machines and equipment, needs to ensure these assets…](https://www.selecthub.com/maintenance-management/fixed-asset-management-software-features-benefits-vendors/)

[![Kriti Agarwal](https://www.selecthub.com/wp-content/uploads/2021/09/Kriti-Headshot-96x96.jpg) Kriti Agarwal](https://www.selecthub.com/author/kriti-agarwal/) Sep 14, 2026

#### [Enterprise Asset Management](https://www.selecthub.com/category/eam/)

[The 5 Best Open-Source Enterprise Asset Management (EAM) Software of 2026](https://www.selecthub.com/eam/open-source-eam-software/)

[While full-fledged EAM software comes with all the bells and whistles, it can burn a…](https://www.selecthub.com/eam/open-source-eam-software/)

[![Kriti Agarwal](https://www.selecthub.com/wp-content/uploads/2021/09/Kriti-Headshot-96x96.jpg) Kriti Agarwal](https://www.selecthub.com/author/kriti-agarwal/) Sep 09, 2026

## About The Contributors

The following expert team members are responsible for creating, reviewing, and fact checking the accuracy of this content.

[![Kriti]()](https://www.selecthub.com/author/kriti-sahay/)

Written By  
[Kriti Sahay](https://www.selecthub.com/author/kriti-sahay/)

Technical Content Writer

 

Kriti Sahay is a Technical Content Writer at SelectHub, writing content for Help Desk and Call Center Software. Kriti is based out of New Delhi, India. When she's not handling Buyer's Guides and other informational articles, she can be found experimenting in her kitchen, street shopping, or painting!

[See Full Bio](https://www.selecthub.com/author/kriti-sahay/)

[![Joan]()](https://www.selecthub.com/author/joan-akash/)

Technical Research By  
[Joan Akash](https://www.selecthub.com/author/joan-akash/)

Senior Analyst

 

Joan Akash, a Senior Research Analyst at SelectHub, holds a Post-Graduate Diploma in Management with a specialization in Marketing. Her expertise as a researcher and reviewer spans diverse software categories, including Project Management, Customer Relationship Management, Live Chat, and Help Desk. Beyond her professional pursuits, Joan is spiritually driven, with a passion for teaching children and a penchant for reading biblical blogs and crafting poetry.

[See Full Bio](https://www.selecthub.com/author/joan-akash/)

[![Manan]()](https://www.selecthub.com/author/manan-roy/)

Technical Review By  
[Manan Roy](https://www.selecthub.com/author/manan-roy/)

Principal Analyst

 

Manan is a native of Tezpur, Assam (India), who currently lives in Kolkata, West Bengal (India). At SelectHub, he works on categories like CRM, HR, PPM, BI, and EHR. He has a Bachelor of Technology in CSE from The Gandhi Institute of Engineering and Technology, a Master of Technology from The Institute of Engineering and Management IT, and an MBA in Finance from St. Xavier's College. He's published two research papers, one in a conference and the other in a journal, during his Master of Technology.

[See Full Bio](https://www.selecthub.com/author/manan-roy/)

[![Dianna]()](https://www.selecthub.com/author/dianna-dragonetti/)

Edited By  
[Dianna Dragonetti](https://www.selecthub.com/author/dianna-dragonetti/)

Content Editor

 

As an editor, Dianna Dragonetti leads a team of five writers in writing about a variety of software, with an emphasis on how these tools empower businesses. Categories include accounting, learning management systems, content management systems, supply chain management, and electronic data interchange.

[See Full Bio](https://www.selecthub.com/author/dianna-dragonetti/)

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    "description": "Is BMC Helix ITSM the \"remedy\" for your IT service management woes? User reviews from the past year paint a somewhat complicated picture. While BMC Helix ITSM is praised for its robust features, particularly its automation capabilities and integration options, it seems some users find its complexity a double-edged sword. For instance, users highlight the \"modernized tool\" for automating and managing operations, specifically mentioning its efficacy in tracking tickets, tasks, changes, and data. However, this power comes at a price, as some users find it \"expensive compared to other ITSM tools\" and \"not easy to maintain,\" with occasional \"performance issues\" adding to their frustrations. Think of it like owning a high-performance sports car – exhilarating to drive but demanding meticulous upkeep. The platform's integration with popular tools like DevOps tools, New Relic, and OIC is a significant plus, enabling seamless workflows for organizations heavily reliant on these technologies. However, the lack of JSON support in its language might deter some developers accustomed to more modern standards. The user interface, while generally considered modern, has its detractors, with some users finding it \"laggy\" and desiring a more intuitive design, especially compared to competitors like ServiceNow. Ultimately, BMC Helix ITSM, much like a Swiss Army knife, offers a comprehensive set of tools, making it best suited for large enterprises that require extensive customization and integration capabilities and have the resources to navigate its complexities. Smaller organizations, however, might find more user-friendly and cost-effective solutions elsewhere.",
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    "description": "Is Device42 the device to manage your IT environment? User reviews from the past year paint a largely positive picture of this robust IT asset management solution. Device42 shines in its intuitive, agentless discovery process, which simplifies the often-cumbersome task of gaining visibility into intricate IT ecosystems. One user praised the platform's comprehensive nature, allowing them to populate data in one area and seamlessly connect it to others, highlighting its adaptability to diverse organizational needs. The dependency mapping feature is another standout, enabling IT teams to understand the complex relationships between assets, as exemplified by a user who found the dependency chart invaluable for their change manager. This granular insight streamlines change management and minimizes potential disruptions. However, some users suggest areas for improvement. While generally responsive, the support could be enhanced with a more robust knowledge base for increased self-service options. Additionally, modernizing the user interface and dashboard to align with contemporary design standards is a recurring suggestion. Despite these points, Device42's strengths lie in its powerful API, robust IPAM capabilities, and detailed data export options, facilitating seamless integration with other tools. This flexibility is exemplified by a user who appreciated the ability to export data to Excel for modification and then import it back into the system. Device42 is best suited for large enterprises seeking a comprehensive solution to optimize IT asset visibility, streamline workflows, and ensure compliance. Its user-friendly approach, agentless discovery, and dependency mapping capabilities make it a valuable tool for organizations aiming to gain control over their IT infrastructure. However, those prioritizing a modern UI and extensive self-service options might need to weigh these factors against Device42's strengths in other areas.",
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    "description": "Is NinjaOne a silent warrior in the IT management software arena, or does it get defeated by the competition? User reviews from the past year paint a largely positive picture of NinjaOne, particularly highlighting its user-friendly approach and robust features. Users rave about the intuitive interface, making it a breeze to navigate even for those less tech-savvy. The NinjaRemote client receives high praise for its swift and efficient connections to systems, enabling seamless remote management. Another standout feature is the robust patch management system, simplifying the often-dreaded task of handling patches across numerous clients and locations. Users also commend the exceptional customer support, consistently reported as prompt and helpful. However, some users express that the ticketing system could benefit from improvements for smoother workflow management. Additionally, the process of creating groups for targeted updates or software deployments, while deemed necessary, is sometimes perceived as cumbersome. Overall, NinjaOne emerges as a top contender for organizations, especially small to medium-sized businesses, seeking a comprehensive and user-friendly IT management solution that doesn't skimp on powerful features.",
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    "description": "Is SolarWinds Service Desk the radiant solution to your IT management woes, or will it leave you feeling burned? User reviews from the past year paint a somewhat mixed picture of this popular platform. On the sunny side, SolarWinds Service Desk consistently receives praise for its user-friendly interface, making it a breeze for both seasoned IT professionals and tech-averse users to navigate. Users rave about the platform's automation capabilities, particularly for streamlining workflows and tackling repetitive tasks, saving precious time and boosting efficiency. The seamless integration with other tools, such as Dameware RE, is another major plus, allowing for a centralized IT management experience. However, some shadows do loom over this otherwise bright landscape. A recurring gripe among users is the occasional sluggishness of the web application, which can put a damper on productivity. While the software boasts a wealth of features, some users, particularly those in larger enterprises, find certain aspects better suited for smaller businesses, yearning for more advanced functionalities. For instance, while the reporting feature provides data, users have noted its complexity requires third-party software to make sense of it. In essence, SolarWinds Service Desk is like a reliable but basic car—it gets you where you need to go, but don't expect a luxurious ride. It's a solid choice for small to mid-sized businesses looking for an intuitive and feature-rich ITSM solution without breaking the bank. However, larger organizations with more complex needs might find themselves craving more horsepower and a smoother ride, potentially seeking alternative solutions like ServiceNow or ManageEngine ServiceDesk Plus that offer more comprehensive and scalable features.",
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        "reviewBody": "Is SolarWinds Service Desk the radiant solution to your IT management woes, or will it leave you feeling burned? User reviews from the past year paint a somewhat mixed picture of this popular platform. On the sunny side, SolarWinds Service Desk consistently receives praise for its user-friendly interface, making it a breeze for both seasoned IT professionals and tech-averse users to navigate. Users rave about the platform's automation capabilities, particularly for streamlining workflows and ...",
        "datePublished": "2026-10-06T00:00:00+00:00"
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    "applicationCategory": "BusinessApplication",
    "applicationSubCategory": "IT Asset Management Software",
    "operatingSystem": "Web-based",
    "description": "Is GroWrk a growing force in IT asset management, or does it need to work harder? User reviews from the past year paint a largely positive picture of GroWrk, particularly for companies with a global footprint. Users consistently praise its user-friendly interface and automation features, which streamline asset tracking and management. GroWrk's standout strength lies in its global reach and ability to navigate the complexities of international asset deployment. Users highlight its effectiveness in handling diverse tax regulations and import fees, making it a valuable partner for businesses operating in multiple countries. However, some users express a desire for improved reporting functionalities and greater flexibility within the inventory database. While GroWrk excels in global asset management, some users point out that equipment delivery times could be improved, although they acknowledge the company's efforts to manage a large customer base. Overall, GroWrk emerges as a strong contender in the IT asset management arena, especially for companies with internationally distributed teams. Its intuitive platform, coupled with its global expertise, makes it a suitable choice for businesses seeking to streamline their IT asset lifecycle, despite the need for refinements in specific areas.",
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