--- description: Compare the best business phone systems of 2026. Read expert reviews and analyst ratings for 80 systems to find the perfect fit for your specific needs today! --- ## What are Business Phone Systems? Business phone systems are essential for effective communication, acting like a central hub that connects teams and clients seamlessly. They solve issues such as missed calls, poor call quality, and limited features. Key functionalities include call forwarding, voicemail-to-email, and conference calling, while emerging features like video conferencing and integration with customer relationship management (CRM) tools are becoming increasingly popular. Industries such as retail, healthcare, and finance benefit significantly, as they rely on clear communication. However, limitations may include setup costs and the need for reliable internet connectivity. Overall, these systems enhance collaboration and customer service, ensuring that businesses can respond promptly and professionally to their clients' needs. ### What Are The Key Benefits of Business Phone Systems? * Enhanced Customer Experience * Boosted Team Productivity * Cost-Effective & Scalable * Unified Communication Channels * Mobility & Remote Work Ready * Advanced Call Management Features * Real-Time Data & Analytics * Professional Business Image * Improved Accessibility & Reach Read More [Explore our top picks for business phone systems below.](#leaderboard-products-section) #### How We Rate and Review Products Our business phone systems analysts evaluate solutions using a comprehensive, multi-source approach designed to give you an objective view of what's available in the market. Here’s how it works: * **Our Research Process:** Our analyst team gathers data from multiple angles to ensure complete coverage, including SelectHub Analyst Briefings, direct vendor interviews, user reviews, product documentation, case studies, and technical specifications. This multi-source approach helps eliminate bias and gives you the full picture. * **Our Scoring Methodology:** The proprietary scoring engine in our selection platform analyzes the data to compute the Analyst Score. We evaluate how much functionality you get out of the box vs. what requires additional modules or third-party integrations — because we know implementation complexity and hidden costs matter to your decision. The result: Data-driven scores for the best products in business phone systems that reflects real-world usability and comprehensive feature coverage, helping you make confident software decisions faster. [Learn More](#) For our analysis of business phone systems, we scored 92 features across these groups: * Call Coverage * Calling Features * Collaboration * Mobile Capabilities * Phone Numbers * Phone System * Voice Intelligence & Analytics * Voicemail & Messaging We also scored 8 technical capabilities in these groups: * Integration & Extensibility * Security We use the scale below to rate each feature and integration capability in our platform: | Level of Support | Score | Description | | ----------------------------------- | ----- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | Fully Supported Out of the Box | 100 | This feature comes built-in with industry-leading capabilities and works right after installation. No extra modules, integrations, or custom development needed. | | Moderately Supported Out of the Box | 85 | This feature is included out of the box and ready to use, though with more limited capabilities. No extra modules, integrations, or custom development needed. | | Supported with Workarounds | 70 | This feature isn’t offered directly, but you can achieve similar results using other built-in features or workarounds at no extra cost. | | Supported with Additional Modules | 60 | This feature is only available through additional vendor modules or products,which come at an extra cost. | | Supported with Partner Integrations | 50 | You’ll need to use a third-party integration, plugin, or app from the vendor’s marketplace at an extra cost. | | Supported with Custom Development | 25 | This feature isn’t built in or available through add-ons or integrations, but it can be custom-developed using the software’s supported APIs and frameworks. Costs may vary. | | Not Supported | 0 | This feature isn’t supported. | Best Business Phone Systems Overall Our Research Analysts evaluated 80 solutions and determined the following solutions are the best business phone systems overall: Sort by Best Overall SelectHub Award Winners Call Coverage Calling Features Collaboration Mobile Capabilities Phone Numbers Phone System Voice Intelligence & Analytics Voicemail & Messaging Integration & Extensibility Security * Overall Score i Our Overall analyst rating for Business Phone Systems products is based on scores in our selection platform for 92 functional requirements and 8 technical requirements. Each functional and technical requirement is scored on a scale of 0 (not supported) to 100 (fully supported out of the box). Best for [Quick Comparison](#leaderboard-compare-section) * [ 8x8](https://www.selecthub.com/p/call-center-software/8x8/) 100 Overall, Call Coverage, Calling Features, Collaboration, Phone System, Voice Intelligence & Analytics * [ RingCentral](https://www.selecthub.com/p/business-phone-systems/ringcentral/) 99 Call Coverage, Calling Features, Phone System * [ MiCloud Connect](https://www.selecthub.com/p/business-phone-systems/micloud-connect/) 98 Call Coverage, Voice Intelligence & Analytics * [ Nextiva](https://www.selecthub.com/p/customer-experience-software/nextiva/) 98 Calling Features, Phone System, Voice Intelligence & Analytics * [ Vonage](https://www.selecthub.com/p/business-phone-systems/vonage/) 97 Collaboration * [ 3CX](https://www.selecthub.com/p/business-phone-systems/3cx/) 96 Call Coverage, Calling Features * [ Dialpad](https://www.selecthub.com/p/customer-communication-management-software/dialpad/) 95 Phone System, Voice Intelligence & Analytics * [ GoToConnect](https://www.selecthub.com/p/cloud-phone-systems/gotoconnect/) 94 * [ Ooma Office](https://www.selecthub.com/p/business-phone-systems/ooma-office/) 94 Call Coverage * [ Microsoft Teams](https://www.selecthub.com/p/video-conferencing-software/microsoft-teams/) 92 Collaboration Compare Products ![Best overall award](https://www.selecthub.com/display/images/best%20overall.svg) [ ](https://www.selecthub.com/p/call-center-software/8x8/) [8x8](https://www.selecthub.com/p/call-center-software/8x8/) [Request Demo](https://pmo.selecthub.com/get-product-demo/?category=Business+Phone+Systems&product%5Fname=8x8&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F7eb7eabbe9bd03c2fc99881d04da9cbd-e87d9271577ce21982d2f94f5f7fe5d7%2Fresources%2Fnormal%2Flogo.png%3F1693316500) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=8x8&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F7eb7eabbe9bd03c2fc99881d04da9cbd-e87d9271577ce21982d2f94f5f7fe5d7%2Fresources%2Fnormal%2Flogo.png%3F1693316500&price=2) Best For: Call Coverage Calling Features Collaboration Phone System Voice Intelligence & Analytics Start Price: [ $15Per User, Monthly ](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=8x8&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F7eb7eabbe9bd03c2fc99881d04da9cbd-e87d9271577ce21982d2f94f5f7fe5d7%2Fresources%2Fnormal%2Flogo.png%3F1693316500&price=2) Free Trial: Yes ([Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=8x8&category=Business+Phone+Systems&product%5Flogo=https://cdn.selecthub.com/products/7eb7eabbe9bd03c2fc99881d04da9cbd-e87d9271577ce21982d2f94f5f7fe5d7/resources/normal/logo.png?1693316500)) Good For: Any company size Deployment: Cloud, On-Premise User Sentiment: 79% of users recommend this product i Based on user reviews collected from popular reviews sites. Analyst Score i Our Overall analyst rating for Business Phone Systems products is based on scores in our selection platform for 92 functional requirements and 8 technical requirements. Each functional and technical requirement is scored on a scale of 0 (not supported) to 100 (fully supported out of the box). 100 * Our Review * Pros & Cons * Benefits * Key Features * Media [ ![Ritinder Kaur](https://www.selecthub.com/wp-content/uploads/2021/06/cropped-Ritinder-Kaur-v2-1-96x96.png) Written By Ritinder Kaur, Senior Technical Content Writer ](https://www.selecthub.com/author/ritinder-kaur/) 8x8 is a business phone system that has received positive reviews from users in the past year. Many users praise its ease of use, reliability, and feature-richness. They also appreciate its ability to integrate with other business applications, such as CRM and ERP systems. 8x8 compares favorably to similar products in terms of its scalability, flexibility, and customer support. Its strengths include its cloud-based architecture, which makes it easy to deploy and manage, and its wide range of features, which can be customized to meet the needs of any business. However, some users have reported that 8x8 can be expensive, and that its customer support can be slow to respond at times. Overall, 8x8 is a well-rounded business phone system that is suitable for businesses of all sizes. It is particularly well-suited for businesses that need a scalable, flexible, and feature-rich solution. 8x8's differentiating factors include its focus on cloud-based solutions, its commitment to customer service, and its ability to integrate with other business applications. These factors are important because they allow businesses to take advantage of the latest technology, get the support they need, and streamline their operations. 8x8 is most suited for businesses that need a reliable, scalable, and feature-rich business phone system. It is also a good choice for businesses that want to integrate their phone system with other business applications. [ Read Full Review](https://www.selecthub.com/p/call-center-software/8x8/) [Visit Site](https://cpaas.8x8.com/) * **Seamless Integration:** 8x8 seamlessly integrates with popular business applications like Salesforce and Microsoft Teams, streamlining workflows and enhancing productivity. * **Advanced Call Management:** Advanced call routing, call forwarding, and voicemail features provide businesses with robust call management capabilities, ensuring efficient handling of customer interactions. * **Remote Work Flexibility:** 8x8's cloud-based platform enables employees to work remotely with ease, accessing all essential phone system features from anywhere with an internet connection. * **Cost-Effective Solution:** 8x8 offers flexible pricing plans tailored to businesses of all sizes, providing a cost-effective alternative to traditional phone systems. * **Scalability and Reliability:** 8x8's scalable platform can accommodate businesses of any size, ensuring reliable and uninterrupted communication services. * **Enhanced Collaboration:** 8x8's collaboration tools, such as video conferencing and instant messaging, foster seamless team communication and improve productivity. * **Exceptional Customer Support:** 8x8 provides dedicated customer support, ensuring prompt resolution of any technical issues or inquiries. * **User-Friendly Interface:** 8x8's intuitive user interface makes it easy for employees to navigate and utilize the system's features, minimizing training time and maximizing efficiency. * **Limited Customization:** Users have reported difficulty in tailoring the system to their specific business needs, leading to a lack of flexibility. * **Complex User Interface:** The interface has been described as cluttered and unintuitive, making it challenging for users to navigate and manage the system efficiently. * **Frequent Outages:** Users have experienced unexpected system outages, resulting in disruptions to business operations and communication. * **Poor Customer Support:** Users have expressed dissatisfaction with the quality and responsiveness of customer support, making it difficult to resolve issues promptly. * **High Costs:** The cost of the system, including subscription fees and additional charges, has been a concern for some users. * **Limited Integrations:** The system's limited integration capabilities with other business applications have hindered its usefulness for users who rely on a connected ecosystem. * **Security Concerns:** Users have raised concerns about the security measures implemented in the system, particularly regarding data privacy and protection. * **Lack of Advanced Features:** The system may lack certain advanced features that are essential for businesses with complex communication needs, such as call recording, analytics, and advanced call routing. [ Read Full Review](https://www.selecthub.com/p/call-center-software/8x8/) [Visit Site](https://cpaas.8x8.com/) * **Enhanced Collaboration:** 8x8's unified communications platform seamlessly integrates voice, video, chat, and file sharing, fostering real-time collaboration and breaking down communication barriers. * **Increased Productivity:** Automated call routing, voicemail transcription, and presence management streamline workflows, allowing employees to focus on high-value tasks and maximize productivity. * **Improved Customer Experience:** Omnichannel support, intelligent call routing, and personalized interactions empower businesses to deliver exceptional customer experiences that build loyalty and drive growth. * **Cost Savings:** 8x8's cloud-based model eliminates the need for expensive hardware and maintenance, reducing operational costs and providing a scalable solution for businesses of all sizes. * **Scalability and Flexibility:** 8x8's platform adapts to changing business needs, allowing companies to add or remove users, features, and locations with ease, ensuring a future-proof communication solution. [ Read Full Review](https://www.selecthub.com/p/call-center-software/8x8/) [Visit Site](https://cpaas.8x8.com/) * **All-in-One Communications:** Connect employees and customers on a single app that offers all modes of communication including voice, video, chat and more. Reach customers located in over 120 countries with guaranteed uptime and voice quality. Full encryption with a large number of certifications ensures data remains secure. * **Business Phone:** Manage voice services utilizing Cloud PBX technologies. * **Call Handling:** Take control of calling productivity and privacy with caller ID, call blocking and do not disturb mode. Forward and transfer calls and create a virtual holding area for calls with Call Waiting and Call Parking. Three-way calling allows for three-party collaboration without any additional equipment or time restrictions. * **Customer Experience:** Use auto-attendant voice services to route calls, provide self-service options and choose music to play while callers are on hold. Call queues route customers to the appropriate resources. * **Call Management:** Balance employee workloads by evenly distributing calls. Monitor calls to ensure customer satisfaction and manage quality control. Assign employee roles and provide access to effective training resources. [ Read Full Review](https://www.selecthub.com/p/call-center-software/8x8/) [Visit Site](https://cpaas.8x8.com/) ![Screenshots]()![Screenshots]()![Screenshots]() [ Read Full Review](https://www.selecthub.com/p/call-center-software/8x8/) [Visit Site](https://cpaas.8x8.com/) [ ](https://www.selecthub.com/p/business-phone-systems/ringcentral/) [RingCentral](https://www.selecthub.com/p/business-phone-systems/ringcentral/) [Request Demo](https://pmo.selecthub.com/get-product-demo/?category=Business+Phone+Systems&product%5Fname=RingCentral&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F44ac09ac6a149136a4102ee4b4103ae6-973d6f5316d92956d977d94930843bd1%2Fresources%2Fnormal%2Flogo.png%3F1693316936) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=RingCentral&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F44ac09ac6a149136a4102ee4b4103ae6-973d6f5316d92956d977d94930843bd1%2Fresources%2Fnormal%2Flogo.png%3F1693316936&price=2) Best For: Call Coverage Calling Features Phone System Start Price: [ $25Per User, Monthly ](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=RingCentral&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F44ac09ac6a149136a4102ee4b4103ae6-973d6f5316d92956d977d94930843bd1%2Fresources%2Fnormal%2Flogo.png%3F1693316936&price=2) Free Trial: Yes ([Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=RingCentral&category=Business+Phone+Systems&product%5Flogo=https://cdn.selecthub.com/products/44ac09ac6a149136a4102ee4b4103ae6-973d6f5316d92956d977d94930843bd1/resources/normal/logo.png?1693316936)) Good For: Any company size Deployment: Cloud User Sentiment: 83% of users recommend this product i Based on user reviews collected from popular reviews sites. Analyst Score i Our Overall analyst rating for Business Phone Systems products is based on scores in our selection platform for 92 functional requirements and 8 technical requirements. Each functional and technical requirement is scored on a scale of 0 (not supported) to 100 (fully supported out of the box). 99 * Our Review * Pros & Cons * Benefits * Key Features * Media RingCentral provides cloud communications and contact center services to enterprises. Around 92% of the users who review accessibility praise the software for seamless call switching between devices, including personal mobile phones, though some say access can be tricky in areas with low internet speeds. Of the users who discuss its features, 70% appreciate the convenience of calls, messaging and video conferencing being available in one app. The platform definitely has an edge over other service providers in that there is no time limit restriction on meetings. The interface is easy to navigate, say 69% of the users who discuss its user-friendliness, though a few users say it’s dated and could do with a more modern look. Approximately 60% of the users who mention support say they’re helpful, though some users find them unresponsive and difficult to reach. On the flip side, around 83% of the users who review the solution’s performance say it’s clunky and audio and video quality suffers on low internet bandwidth. To sum up, RingCentral is a cross-device communications provider that streamlines call management, video conferences and business meetings on one platform for small, mid-size and large organizations. [ Read Full Review](https://www.selecthub.com/p/business-phone-systems/ringcentral/) [Visit Site](https://www.ringcentral.com/) * **Seamless Integration:** RingCentral seamlessly integrates with popular business tools like Microsoft Teams, Salesforce, and Google Workspace, streamlining communication and collaboration. * **Advanced Call Management:** Features like call forwarding, voicemail transcription, and call recording enhance call handling and improve customer service. * **Remote Work Flexibility:** RingCentral's cloud-based platform allows employees to work from anywhere, with access to all communication channels and features. * **Cost Savings:** RingCentral's subscription-based pricing model eliminates the need for expensive hardware and maintenance costs, reducing overall telephony expenses. * **Scalability and Reliability:** RingCentral's scalable architecture ensures reliable communication even during peak usage, supporting businesses of all sizes. * **Limited Customization:** RingCentral offers a limited range of customization options, making it difficult for businesses to tailor the system to their specific needs. * **Integration Challenges:** Integrating RingCentral with other business applications can be complex and time-consuming, leading to compatibility issues and data silos. * **Call Quality Issues:** Users have reported occasional call quality issues, including dropped calls, audio delays, and poor sound quality, which can hinder effective communication. * **Pricing Concerns:** RingCentral's pricing structure can be complex and may not be suitable for all businesses, especially those with a large number of users or specific feature requirements. * **Limited Reporting Capabilities:** RingCentral's reporting features are limited, making it challenging for businesses to track and analyze call data for performance optimization and decision-making. [ Read Full Review](https://www.selecthub.com/p/business-phone-systems/ringcentral/) [Visit Site](https://www.ringcentral.com/) * **Boost Business:** Gain analytics insights by monitoring calls for quality and analyzing historical call reports. Monitor trends on every channel and track agent performance and call metrics. Get meaningful analytics by integrating with BI tools like Power BI and ClicData. * **Collaborate With Clients:** Connect with internal teams and clients through conference calls with high-quality audio and video. Record calls and meetings, access voicemails and send business texts from any connected device. * **Capture Leads:** Manage sales campaigns by guiding call agents through personalized scripts for specific lead types. Reach leads faster with automated dialers, intelligent call routing and call blending. * **Get the Complete Picture:** Get a bird’s eye view of individual customers’ purchase history, past interactions, ticket status and more. Personalize customer service by integrating with popular CRMs like Salesforce, ClicData, Freshdesk and Zoho Flow. * **Connect Flexibly:** Make and receive calls while out of the office with apps for iOS and Android mobile devices. Start a call in Microsoft Teams that now includes mobile phone support. [ Read Full Review](https://www.selecthub.com/p/business-phone-systems/ringcentral/) [Visit Site](https://www.ringcentral.com/) * **API-based Architecture:** Send SMS, long messages and multimedia files with delivery/read status notifications with SMS APIs. Access call recordings, call logs, voicemail recordings and transcriptions with the communications data APIs. Send and receive faxes in multiple file formats with forwarding, queuing and fax-to-email support. * **Software Development Kits (SDKs):** Interface with system APIs through SDK libraries in the programming language of choice. These include .NET, Java, JavaScript, PHP, Python, Ruby gem, iOS Swift client and WebRTC. * **Security:** Secures all endpoints with Transport Layer Security (TLS) and Secure Real-Time Transport Protocol (SRTP) encryption. Provides multiple authentication levels, firewalls, vulnerability scans and fraud mitigation through access control and usage throttling. * **Address Book:** Get the complete set of all team member extension numbers on the RingCentral Office directory through its APIs. Filter address book entries to find relevant call agent extensions for quicker customer-facing turnarounds. * **Events and Notifications:** Subscribe to a comprehensive set of events that include SMS, voicemail and call received, call started, ended or missed, and change in availability status. [ Read Full Review](https://www.selecthub.com/p/business-phone-systems/ringcentral/) [Visit Site](https://www.ringcentral.com/) ![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() [ Read Full Review](https://www.selecthub.com/p/business-phone-systems/ringcentral/) [Visit Site](https://www.ringcentral.com/) [ ](https://www.selecthub.com/p/business-phone-systems/micloud-connect/) [MiCloud Connect](https://www.selecthub.com/p/business-phone-systems/micloud-connect/) [Request Demo](https://pmo.selecthub.com/get-product-demo/?category=Business+Phone+Systems&product%5Fname=MiCloud%2BConnect&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F4f00921114932db3f8662a41b44ee68f-7520f5164e93bbc060bcf711431c85de%2Fresources%2Fnormal%2Flogo.png%3F1693318956) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=MiCloud%2BConnect&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F4f00921114932db3f8662a41b44ee68f-7520f5164e93bbc060bcf711431c85de%2Fresources%2Fnormal%2Flogo.png%3F1693318956&price=2) Best For: Call Coverage Voice Intelligence & Analytics Start Price: [ $20Per User, Monthly ](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=MiCloud%2BConnect&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F4f00921114932db3f8662a41b44ee68f-7520f5164e93bbc060bcf711431c85de%2Fresources%2Fnormal%2Flogo.png%3F1693318956&price=2) Free Trial: No Good For: Medium & large companies Deployment: Cloud User Sentiment: 78% of users recommend this product i Based on user reviews collected from popular reviews sites. Analyst Score i Our Overall analyst rating for Business Phone Systems products is based on scores in our selection platform for 92 functional requirements and 8 technical requirements. Each functional and technical requirement is scored on a scale of 0 (not supported) to 100 (fully supported out of the box). 98 * Our Review * Pros & Cons * Benefits * Key Features * Media MiCloud Connect is a business phone software that has received positive user reviews over the last year. Users appreciate its user-friendly interface, which makes it easy to set up and use. They also praise its call quality, which is clear and reliable. Additionally, MiCloud Connect offers a wide range of features, including call forwarding, voicemail, and video conferencing, which makes it a versatile solution for businesses of all sizes. Compared to similar products, MiCloud Connect stands out for its ease of use and reliability. Users find it to be more intuitive than other software, and they appreciate that it rarely experiences any downtime. Additionally, MiCloud Connect offers a number of features that are not available in other products, such as the ability to integrate with Microsoft Teams and Salesforce. These differentiating factors make MiCloud Connect a valuable option for businesses that are looking for a comprehensive and easy-to-use business phone solution. Overall, MiCloud Connect is a well-rounded business phone software that is suitable for businesses of all sizes. Its user-friendly interface, reliable call quality, and wide range of features make it a valuable option for businesses that are looking for a comprehensive and easy-to-use solution. [ Read Full Review](https://www.selecthub.com/p/business-phone-systems/micloud-connect/) [Visit Site](https://www.mitel.com/products/business-phone-systems/cloud/micloud-connect) * **Seamless Integration:** Effortlessly connect with other MiCloud services, such as MiTeam Meetings and MiCollab, for a unified communications experience. * **Enhanced Collaboration:** Foster teamwork with features like instant messaging, file sharing, and video conferencing, all within a single platform. * **Scalability and Flexibility:** Easily adjust your phone system to meet changing business needs, adding or removing users as required. * **Cost Savings:** Reduce expenses with a cloud-based solution that eliminates the need for on-premises hardware and maintenance. * **Improved Customer Service:** Provide exceptional customer experiences with features like call routing, call queues, and voicemail-to-email. * **Limited Customization:** MiCloud Connect offers limited customization options, making it difficult for businesses to tailor the system to their specific needs. * **Integration Challenges:** Integrating MiCloud Connect with other business applications can be complex and time-consuming, leading to disruptions in workflow. * **Scalability Concerns:** As businesses grow, MiCloud Connect may struggle to scale effectively, potentially hindering communication and collaboration. * **Costly Add-Ons:** Essential features, such as call recording and advanced analytics, require additional paid add-ons, increasing the overall cost of the solution. * **Reliability Issues:** Some users have reported occasional reliability issues, including dropped calls and service outages, which can impact business operations. [ Read Full Review](https://www.selecthub.com/p/business-phone-systems/micloud-connect/) [Visit Site](https://www.mitel.com/products/business-phone-systems/cloud/micloud-connect) * **Seamless Collaboration:** MiCloud Connect integrates with your existing business tools, enabling seamless communication and collaboration across teams and departments. * **Enhanced Productivity:** Streamline workflows with automated call routing, voicemail transcription, and presence management, freeing up your team to focus on high-value tasks. * **Cost Savings:** Reduce telephony expenses with flexible pricing plans, eliminating the need for expensive hardware and maintenance costs. * **Improved Customer Experience:** Provide exceptional customer service with personalized call handling, call queues, and interactive voice response (IVR) systems. * **Scalability and Flexibility:** MiCloud Connect adapts to your growing business needs, allowing you to add or remove users and features as required. [ Read Full Review](https://www.selecthub.com/p/business-phone-systems/micloud-connect/) [Visit Site](https://www.mitel.com/products/business-phone-systems/cloud/micloud-connect) * **Apps:** Access the mobile apps on computers, Mac, Android and iOS devices. * **Conferencing:** Access video and audio sharing options with screen-sharing and agenda tracker functionalities. * **Participant Management:** Make participant-related changes as per requirements including, adding attendees, putting them on mute and more. * **Access Contacts:** View contacts easily and group them. Sift the important or favorite contacts by adding a star to them. * **Call Handling:** Enable call routing based on availability. [ Read Full Review](https://www.selecthub.com/p/business-phone-systems/micloud-connect/) [Visit Site](https://www.mitel.com/products/business-phone-systems/cloud/micloud-connect) ![Screenshots]()![Screenshots]()![Screenshots]() [ Read Full Review](https://www.selecthub.com/p/business-phone-systems/micloud-connect/) [Visit Site](https://www.mitel.com/products/business-phone-systems/cloud/micloud-connect) [ ](https://www.selecthub.com/p/customer-experience-software/nextiva/) [Nextiva](https://www.selecthub.com/p/customer-experience-software/nextiva/) [Request Demo](https://pmo.selecthub.com/get-product-demo/?category=Business+Phone+Systems&product%5Fname=Nextiva&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F2b6921f2c64dee16ba21ebf17f3c2c92-5b7471c61d1818ce9f02f700f1c8c6e5%2Fresources%2Fnormal%2Flogo.png%3F1693316931) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=Nextiva&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F2b6921f2c64dee16ba21ebf17f3c2c92-5b7471c61d1818ce9f02f700f1c8c6e5%2Fresources%2Fnormal%2Flogo.png%3F1693316931&price=2) Best For: Calling Features Phone System Voice Intelligence & Analytics Start Price: [ $20Per User, Monthly ](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=Nextiva&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F2b6921f2c64dee16ba21ebf17f3c2c92-5b7471c61d1818ce9f02f700f1c8c6e5%2Fresources%2Fnormal%2Flogo.png%3F1693316931&price=2) Free Trial: Yes ([Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=Nextiva&category=Business+Phone+Systems&product%5Flogo=https://cdn.selecthub.com/products/2b6921f2c64dee16ba21ebf17f3c2c92-5b7471c61d1818ce9f02f700f1c8c6e5/resources/normal/logo.png?1693316931)) Good For: Any company size Deployment: Cloud User Sentiment: 89% of users recommend this product i Based on user reviews collected from popular reviews sites. Analyst Score i Our Overall analyst rating for Business Phone Systems products is based on scores in our selection platform for 92 functional requirements and 8 technical requirements. Each functional and technical requirement is scored on a scale of 0 (not supported) to 100 (fully supported out of the box). 98 * Our Review * Pros & Cons * Benefits * Key Features * Media Nextiva is a cloud-based platform that helps businesses communicate better with their clients. It offers SMS, chat, voice, video and surveys. The platform allows companies to provide improved customer service experiences. Users unanimously appreciate its usability. The customer support team is forthcoming and helpful according to most. Internet dependability is a major drawback witnessed by users. A huge chunk of users also complain about wait times. In short, organizations of any size looking for software that provides excellent phone services and affordable prices can give this a try. [ Read Full Review](https://www.selecthub.com/p/customer-experience-software/nextiva/) [Visit Site](https://www.nextiva.com/) * **Customer Support:** Extremely helpful, friendly and knowledgeable customer representatives, according to 91% of users. * **Cost:** According to 90% of users who reviewed this pro, the software is affordable considering the services it offers. * **Usability:** 100% of users who mentioned the functionality said it’s easy to use. * **Mobile App:** Encounters technical glitches, according to 100% of users who reviewed the mobile app in particular. * **Wait Times:** According to 67% of users who reviewed this aspect, hold times are longer than usual. * **Internet Dependability:** 100% of users who mentioned this said the software heavily relies on high-speed internet connection. [ Read Full Review](https://www.selecthub.com/p/customer-experience-software/nextiva/) [Visit Site](https://www.nextiva.com/) * **Organized Messages And Calls:** Review conversations between clients and agents. Automatically sort all the discussions and store them. Use voicemail transcriptions to label customer feedback appropriately. * **Enhanced Customer Support:** Access 24/7 chat, email and phone support. Make use of prompt assistance and receive real-time status alerts. * **Better Collaboration:** Share the screen with more than 250 participants simultaneously. Use secure video conferencing and chat tools, making it easier for remote workers. * **Improved Training:** Opt for on-premise or one-to-one training options to better the experience. Make use of webinars and detailed guidance from any location. [ Read Full Review](https://www.selecthub.com/p/customer-experience-software/nextiva/) [Visit Site](https://www.nextiva.com/) * **Mobile App:** Connect with customers on the go. Stay in touch with customers, partners, employees and others, regardless of geographical locations. * **Web Conferencing:** Enhance meetings by using unique and advanced tools. Access unlimited web conferencing to increase productivity and give prompt answers to customers. * **Team Chat:** Send secure messages over a shared platform. Enable instant messaging, screen sharing, message history, video calls and more. Access it via iOS, Windows, macOS and Android platforms and allow up to 30 participants. * **Number Porting:** Take your existing phone number and transfer it from the current carrier. Keep the existing number to ensure customers can connect without any hassle. * **Extension Dialing Number Change:** Control and customize the extension numbering scheme for each location. Enable extensions from two to five digits. Decrease hold time for customers by allowing them to contact employees directly. [ Read Full Review](https://www.selecthub.com/p/customer-experience-software/nextiva/) [Visit Site](https://www.nextiva.com/) ![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() [ Read Full Review](https://www.selecthub.com/p/customer-experience-software/nextiva/) [Visit Site](https://www.nextiva.com/) [ ](https://www.selecthub.com/p/business-phone-systems/vonage/) [Vonage](https://www.selecthub.com/p/business-phone-systems/vonage/) [Request Demo](https://pmo.selecthub.com/get-product-demo/?category=Business+Phone+Systems&product%5Fname=Vonage&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F817c99c4861918e518dca75d712983eb-0d33fec85b96a0dbaf9622ea044e854b%2Fresources%2Fnormal%2Flogo.png%3F1693318439) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=Vonage&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F817c99c4861918e518dca75d712983eb-0d33fec85b96a0dbaf9622ea044e854b%2Fresources%2Fnormal%2Flogo.png%3F1693318439&price=2) Best For: Collaboration Start Price: [ $15Per User, Monthly ](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=Vonage&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F817c99c4861918e518dca75d712983eb-0d33fec85b96a0dbaf9622ea044e854b%2Fresources%2Fnormal%2Flogo.png%3F1693318439&price=2) Free Trial: Yes ([Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=Vonage&category=Business+Phone+Systems&product%5Flogo=https://cdn.selecthub.com/products/817c99c4861918e518dca75d712983eb-0d33fec85b96a0dbaf9622ea044e854b/resources/normal/logo.png?1693318439)) Good For: Small & medium companies Deployment: Cloud, On-Premise User Sentiment: 84% of users recommend this product i Based on user reviews collected from popular reviews sites. Analyst Score i Our Overall analyst rating for Business Phone Systems products is based on scores in our selection platform for 92 functional requirements and 8 technical requirements. Each functional and technical requirement is scored on a scale of 0 (not supported) to 100 (fully supported out of the box). 97 * Our Review * Pros & Cons * Benefits * Key Features * Media Vonage is a popular business phone software that has received mixed reviews from users in the past year. Some users praise its ease of use, reliability, and feature-richness, while others criticize its occasional technical glitches and limited customization options. Compared to similar products like RingCentral and 8x8, Vonage is generally considered to be a solid choice for small businesses due to its affordable pricing and user-friendly interface. However, larger businesses may prefer the more advanced features and customization options offered by RingCentral or 8x8. One of Vonage's key strengths is its intuitive user interface, which makes it easy for even non-technical users to set up and use the software. Vonage also offers a wide range of features, including call forwarding, voicemail, video conferencing, and call analytics, which can be valuable for businesses of all sizes. Additionally, Vonage's reliability is generally good, with users reporting few outages or technical issues. However, Vonage does have some weaknesses. Some users have reported occasional technical glitches, such as dropped calls or delayed voicemails. Additionally, Vonage's customization options are somewhat limited, which may not be suitable for businesses with complex or specific needs. Finally, Vonage's pricing can be higher than some competitors, especially for larger businesses with multiple users. Overall, Vonage is a solid choice for small businesses looking for a user-friendly and reliable business phone software. However, larger businesses may prefer the more advanced features and customization options offered by RingCentral or 8x8. [ Read Full Review](https://www.selecthub.com/p/business-phone-systems/vonage/) [Visit Site](https://www.vonage.com/) * **Seamless Integration:** Vonage effortlessly integrates with popular business tools like Salesforce, Microsoft Teams, and Google Workspace, streamlining communication and boosting productivity. * **Advanced Call Management:** Manage incoming and outgoing calls efficiently with features like call forwarding, voicemail transcription, and customizable call routing, ensuring that every call is handled professionally. * **Cost-Effective Solution:** Vonage offers flexible pricing plans tailored to businesses of all sizes, providing a cost-effective alternative to traditional phone systems while delivering enterprise-grade features. * **Reliable and Secure:** Vonage's cloud-based platform ensures reliable call quality and robust security measures, protecting sensitive business communications and maintaining compliance. * **Scalability and Flexibility:** Vonage's scalable architecture allows businesses to easily adjust their phone system as their needs evolve, accommodating growth and changes in business operations. * **Limited Customization:** Vonage offers a limited range of customization options, making it difficult for businesses to tailor the system to their specific needs. * **Unreliable Call Quality:** Users have reported frequent call drops, delays, and poor audio quality, which can disrupt business operations. * **Complex User Interface:** The Vonage user interface is often criticized for being cluttered and difficult to navigate, leading to frustration and wasted time. * **Hidden Fees:** Vonage has been known to charge additional fees for features that are considered standard in other business phone systems, such as call forwarding and voicemail. * **Poor Customer Support:** Users have complained about long wait times, unhelpful responses, and a lack of technical expertise from Vonage's customer support team. [ Read Full Review](https://www.selecthub.com/p/business-phone-systems/vonage/) [Visit Site](https://www.vonage.com/) * **Enhanced Collaboration:** Vonage seamlessly integrates with popular business tools like Salesforce and Microsoft Teams, enabling real-time communication and data sharing, fostering efficient teamwork and streamlined workflows. * **Cost Savings:** Vonage's flexible pricing plans and elimination of traditional phone line expenses significantly reduce communication costs, allowing businesses to allocate funds to other critical areas. * **Increased Productivity:** Vonage's user-friendly interface and advanced features, such as call forwarding, voicemail transcription, and video conferencing, empower employees to work more efficiently and effectively, maximizing productivity. * **Improved Customer Experience:** Vonage's customizable call routing and automated greetings ensure that customers are connected to the right person or department promptly, enhancing customer satisfaction and loyalty. * **Scalability and Flexibility:** Vonage's cloud-based platform allows businesses to easily scale their phone system as they grow, accommodating changing communication needs without the hassle of hardware upgrades or maintenance. [ Read Full Review](https://www.selecthub.com/p/business-phone-systems/vonage/) [Visit Site](https://www.vonage.com/) * **Gamification:** Reward employees for achieving a goal. Create engaging activities using game elements, encourage the team, discourage negative behavior and promote altruism. Combine the contact center solution with gamification and the analytics of Salesforce to push the team. Maintain engagement through various tools and meet SLAs. Improve business efficiency, incentivize agents to fully leverage the CRM and transform business operations in the long run. * **Conversation Analyzer:** Integrate with the CRM or BI tool to facilitate quality management, compliance, coaching and more, boosting the overall customer experience. Display data in the CRM dashboards to promote the visual segment. Spotlight trends with voice call analysis, instantly identify insights and assess the team’s knowledge. Transcribe, tag and analyze customer conversations. Pair call recordings with transcripts for a better understanding of conversations. * **Real-Time Dashboards:** Monitor team and individual performances using custom-built dashboards. Log channel activity into Salesforce to obtain instant reviews and access comprehensive metrics within the Salesforce reporting solution. Get insights about the team’s activities and actions and access real-time and historical data. * **Data Storage:** Integrate the contact center solution with Salesforce as the primary data silo to access metrics, call recording links, speech analytics and more. Pair call recordings with transcripts and metrics and allow agents to gather a better understanding based on findings. Judge conversations against the KPIs and tightly secure data and backup material. * **Analytics:** Refer to the easy-to-use dashboards for quick insights. Visually organize and analyze client conversations using Einstein Analytics. [ Read Full Review](https://www.selecthub.com/p/business-phone-systems/vonage/) [Visit Site](https://www.vonage.com/) ![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() [ Read Full Review](https://www.selecthub.com/p/business-phone-systems/vonage/) [Visit Site](https://www.vonage.com/) [ ](https://www.selecthub.com/p/business-phone-systems/3cx/) [3CX](https://www.selecthub.com/p/business-phone-systems/3cx/) [Request Demo](https://pmo.selecthub.com/get-product-demo/?category=Business+Phone+Systems&product%5Fname=3CX&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F1627164498da566c0eb500803f9b5f4a-fc4fb7d2bcaf34f2ccd8a1637a5ae663%2Fresources%2Fnormal%2Flogo.png%3F1693318455) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=3CX&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F1627164498da566c0eb500803f9b5f4a-fc4fb7d2bcaf34f2ccd8a1637a5ae663%2Fresources%2Fnormal%2Flogo.png%3F1693318455&price=2) Best For: Call Coverage Calling Features Start Price: [ $15Per User, Monthly ](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=3CX&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F1627164498da566c0eb500803f9b5f4a-fc4fb7d2bcaf34f2ccd8a1637a5ae663%2Fresources%2Fnormal%2Flogo.png%3F1693318455&price=2) Free Trial: Yes ([Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=3CX&category=Business+Phone+Systems&product%5Flogo=https://cdn.selecthub.com/products/1627164498da566c0eb500803f9b5f4a-fc4fb7d2bcaf34f2ccd8a1637a5ae663/resources/normal/logo.png?1693318455)) Good For: Small & medium companies Deployment: Cloud, On-Premise User Sentiment: 89% of users recommend this product i Based on user reviews collected from popular reviews sites. Analyst Score i Our Overall analyst rating for Business Phone Systems products is based on scores in our selection platform for 92 functional requirements and 8 technical requirements. Each functional and technical requirement is scored on a scale of 0 (not supported) to 100 (fully supported out of the box). 96 * Our Review * Pros & Cons * Benefits * Key Features * Media 3CX, a business phone software, has received positive user reviews over the past year. Users praise its ease of use, feature-richness, and cost-effectiveness. Compared to similar products, 3CX stands out for its intuitive interface, which makes it easy for users to set up and manage their phone systems. Additionally, 3CX offers a wide range of features, including call recording, voicemail, and video conferencing, which are essential for businesses of all sizes. One of the key differentiating factors of 3CX is its open-source nature. This allows businesses to customize the software to meet their specific needs. For example, businesses can integrate 3CX with their CRM or ERP systems to streamline their workflows. Another important factor is 3CX's affordability. Compared to proprietary solutions, 3CX offers a more cost-effective option without compromising on features or quality. Overall, 3CX is a well-rounded business phone software that is suitable for businesses of all sizes. Its ease of use, feature-richness, and affordability make it a great choice for businesses looking to improve their communications. [ Read Full Review](https://www.selecthub.com/p/business-phone-systems/3cx/) [Visit Site](https://www.3cx.com/) * **Cost-Effective:** 3CX offers a significant cost savings compared to traditional phone systems, eliminating the need for expensive hardware and maintenance contracts. * **Feature-Rich:** 3CX provides a comprehensive suite of features, including call forwarding, voicemail, video conferencing, and CRM integration, meeting the diverse needs of businesses. * **Scalability:** 3CX can easily scale to accommodate growing businesses, allowing for seamless expansion without the need for costly upgrades or additional hardware. * **Limited Call Handling:** 3CX can struggle to handle high call volumes, leading to dropped calls and long wait times, which can be detrimental for businesses that rely heavily on phone communication. * **Integration Challenges:** Integrating 3CX with other business applications, such as CRM systems, can be complex and time-consuming, hindering productivity and workflow efficiency. * **Limited Customization:** 3CX offers limited customization options, making it difficult for businesses to tailor the system to their specific needs and branding, which can impact user adoption and satisfaction. [ Read Full Review](https://www.selecthub.com/p/business-phone-systems/3cx/) [Visit Site](https://www.3cx.com/) * **Cost Effective:** Decrease hardware, administration and maintenance costs. Pay lower costs for making calls to offices set up in other countries. * **Unified Communication:** Use additional features such as CRM, live chat, messaging and video conferencing. Access them all conveniently at one place. * **Easy To Use:** Eliminate training hassles and start using the software immediately without any learning curves. * **Better Mobility:** Allow employees to use extensions irrespective of location. Secure increased mobility by letting them carry the extensions wherever they go. Easily add and manage new lines. [ Read Full Review](https://www.selecthub.com/p/business-phone-systems/3cx/) [Visit Site](https://www.3cx.com/) * **Hosted PBX:** Keep better control over everything. Manage updates and get maximum flexibility. Move virtual PBX to a private cloud when required. Access integrated video conferencing solutions, apps for mobile phone devices, website live chat and much more. Automatically configure firewall rules. Launch the software in a few minutes using PBX Express. Get unlimited extensions. Manage extensions for remote workers seamlessly. * **Phone System:** Use the open-platform system with an option to migrate to the cloud. Deploy it on an existing server and reduce costs. Allow employees to have an excellent remote-working experience and increase overall productivity. Access flexible inbound calls, outbound calls, DIDs and ring groups. * **Mobile Apps:** Access secured communication for the entire team. Don’t restrict communication to building premises. Work on the go using the available extensions. Ensure customer satisfaction even while working remotely. Check the team’s availability easily. Eliminate learning curves and commence working quickly. Facilitate cost-effective phone calls between employees and colleagues. Transfer clients quickly to the appropriate department. Use the app and desk phone simultaneously. * **CRM Integration:** Keep the entire customer record handy to help the clients more efficiently and create a good impression in front of them. Create new customer records. Make calls in one click. Route calls seamlessly based on customer numbers or customer questions. Initiate and journal a call simultaneously. * **Video Conferencing:** Access easy-to-use and free enterprise-level video conferencing. Invite participants in a single click. Join meetings directly from the web browser without downloading any app. Share documents, present using a whiteboard, control remote screens and more. Add up to 250 participants. Schedule meetings within seconds. [ Read Full Review](https://www.selecthub.com/p/business-phone-systems/3cx/) [Visit Site](https://www.3cx.com/) ![Screenshots]()![Screenshots]()![Screenshots]() [ Read Full Review](https://www.selecthub.com/p/business-phone-systems/3cx/) [Visit Site](https://www.3cx.com/) [ ](https://www.selecthub.com/p/customer-communication-management-software/dialpad/) [Dialpad](https://www.selecthub.com/p/customer-communication-management-software/dialpad/) [Request Demo](https://pmo.selecthub.com/get-product-demo/?category=Business+Phone+Systems&product%5Fname=Dialpad&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F914101ec47c52b48a7b6ccc6f5a76f1f-fd309c894318663fcdde9e7a8d6ab097%2Fresources%2Fnormal%2Flogo.png%3F1748990853) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=Dialpad&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F914101ec47c52b48a7b6ccc6f5a76f1f-fd309c894318663fcdde9e7a8d6ab097%2Fresources%2Fnormal%2Flogo.png%3F1748990853&price=2) Best For: Phone System Voice Intelligence & Analytics Start Price: [ $15Per User, Monthly ](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=Dialpad&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F914101ec47c52b48a7b6ccc6f5a76f1f-fd309c894318663fcdde9e7a8d6ab097%2Fresources%2Fnormal%2Flogo.png%3F1748990853&price=2) Free Trial: Yes ([Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=Dialpad&category=Business+Phone+Systems&product%5Flogo=https://cdn.selecthub.com/products/914101ec47c52b48a7b6ccc6f5a76f1f-fd309c894318663fcdde9e7a8d6ab097/resources/normal/logo.png?1748990853)) Good For: Any company size Deployment: Cloud User Sentiment: 86% of users recommend this product i Based on user reviews collected from popular reviews sites. Analyst Score i Our Overall analyst rating for Business Phone Systems products is based on scores in our selection platform for 92 functional requirements and 8 technical requirements. Each functional and technical requirement is scored on a scale of 0 (not supported) to 100 (fully supported out of the box). 95 * Our Review * Pros & Cons * Benefits * Key Features * Media [ ![Ishani Vats](https://www.selecthub.com/wp-content/uploads/2021/11/cropped-Ishani-Vats-Profile-96x96.png) Written By Ishani Vats, Technical Content Writer ](https://www.selecthub.com/author/ishani-vats/) Dialpad consistently receives positive user reviews, with many praising its ease of use, feature-richness, and reliability. Users find it intuitive to set up and manage, with a user-friendly interface and comprehensive documentation. Dialpad's robust feature set, including video conferencing, call recording, and CRM integration, meets the needs of businesses of all sizes. Its reliability is also a key strength, with users reporting minimal downtime and excellent call quality. Compared to similar products, Dialpad stands out for its cloud-based architecture, which provides flexibility and scalability. Users appreciate the ability to access Dialpad from any device, allowing for remote work and collaboration. Dialpad's AI-powered features, such as call transcription and sentiment analysis, also differentiate it from competitors, providing valuable insights and improving customer interactions. Dialpad is best suited for businesses looking for a comprehensive and easy-to-use business phone system. Its cloud-based architecture, feature-richness, and reliability make it an excellent choice for companies of all sizes, particularly those with remote or distributed teams. Dialpad's AI-powered features provide an added advantage for businesses seeking to enhance customer interactions and gain valuable insights. [ Read Full Review](https://www.selecthub.com/p/customer-communication-management-software/dialpad/) [Visit Site](https://www.dialpad.com/) * **Seamless Integration:** Dialpad effortlessly integrates with popular business tools like Google Workspace and Salesforce, streamlining communication and enhancing productivity. * **Advanced Call Management:** Its robust call management features, such as call forwarding, call recording, and voicemail transcription, empower businesses to handle calls efficiently and professionally. * **Collaboration Hub:** Dialpad serves as a central hub for team collaboration, enabling users to share files, send messages, and hold video conferences, fostering seamless communication and teamwork. * **AI-Powered Insights:** Dialpad's AI capabilities provide valuable insights into call performance, customer behavior, and agent productivity, helping businesses optimize their communication strategies. * **Cost-Effective Solution:** Dialpad's flexible pricing plans and cloud-based infrastructure make it an affordable and scalable solution for businesses of all sizes. * **Limited Integrations:** Dialpad's integration options are limited compared to other business phone systems, making it difficult to connect with essential business tools. * **Inconsistent Call Quality:** Users have reported experiencing inconsistent call quality, including dropped calls and audio issues, which can disrupt business communications. * **Complex User Interface:** The Dialpad user interface can be complex and challenging to navigate, especially for users with limited technical expertise. * **Limited Customization Options:** Dialpad offers limited customization options, making it difficult to tailor the system to specific business needs. * **Pricing Concerns:** Some users have expressed concerns about Dialpad's pricing structure, finding it to be expensive compared to similar business phone systems. [ Read Full Review](https://www.selecthub.com/p/customer-communication-management-software/dialpad/) [Visit Site](https://www.dialpad.com/) * **Seamless Communication:** Dialpad unifies all communication channels (voice, video, chat, SMS) into a single, intuitive platform, streamlining collaboration and eliminating the need for multiple apps. * **Enhanced Productivity:** AI-powered features, such as call transcription, note-taking, and automated follow-ups, free up time for teams to focus on high-value tasks. * **Improved Customer Experience:** Dialpad's omnichannel capabilities allow businesses to provide personalized and consistent support across all channels, enhancing customer satisfaction. * **Cost Savings:** Dialpad's cloud-based architecture eliminates the need for expensive hardware and maintenance costs, reducing operational expenses. * **Scalability and Flexibility:** Dialpad's flexible pricing plans and easy-to-use interface enable businesses of all sizes to scale their communication systems as needed. [ Read Full Review](https://www.selecthub.com/p/customer-communication-management-software/dialpad/) [Visit Site](https://www.dialpad.com/) * **Contact Center:** Give employees valuable feedback using real-time screen recording to view an agent’s entire screen and evaluate workflows. Record customer-agent conversations and store them in a CRM database for later review. Access caller history and interact with customers on multiple platforms via omnichannel support. Provide a customer satisfaction (CSAT) survey for customers to leave reviews. * **Calling:** Make calls on laptops, tablets, smartphones, or desk phones utilizing cloud calling and AI technology. * **VoIP:** Provide high definition clarity conversations utilizing WebRTC and Opus codec technologies, ensuring 100% uptime SLA. * **User Set Up:** Add new employees, assign roles and phone numbers to members, give permissions and more from one central location. Automatically sync employee’s Microsoft 365 and Google G Suite accounts, allowing document sharing, calendar correspondence and messaging. * **Voice Intelligence (Vi):** Record, transcribe and capture essential action items during phone calls with built-in natural language processing (NLP) and voice recognition technology. Record who said what and when during a call with a back-and-forth, text format transcription. Search through recorded phone conversations for keywords and receive post-call summaries to keep track of important information exchanged during a call. [ Read Full Review](https://www.selecthub.com/p/customer-communication-management-software/dialpad/) [Visit Site](https://www.dialpad.com/) ![Screenshots]()![Screenshots]()![Screenshots]() [ Read Full Review](https://www.selecthub.com/p/customer-communication-management-software/dialpad/) [Visit Site](https://www.dialpad.com/) [ ](https://www.selecthub.com/p/cloud-phone-systems/gotoconnect/) [GoToConnect](https://www.selecthub.com/p/cloud-phone-systems/gotoconnect/) [Request Demo](https://pmo.selecthub.com/get-product-demo/?category=Business+Phone+Systems&product%5Fname=GoToConnect&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F348a38cd25abeab0e440f37510e9b1fa-b743cdbf4d7187a533a32218803b1e2d%2Fresources%2Fnormal%2Flogo.png%3F1693318438) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=GoToConnect&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F348a38cd25abeab0e440f37510e9b1fa-b743cdbf4d7187a533a32218803b1e2d%2Fresources%2Fnormal%2Flogo.png%3F1693318438&price=2) Start Price: [ $20Per User, Monthly ](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=GoToConnect&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F348a38cd25abeab0e440f37510e9b1fa-b743cdbf4d7187a533a32218803b1e2d%2Fresources%2Fnormal%2Flogo.png%3F1693318438&price=2) Free Trial: No Good For: Small & medium companies Deployment: Cloud User Sentiment: 90% of users recommend this product i Based on user reviews collected from popular reviews sites. Analyst Score i Our Overall analyst rating for Business Phone Systems products is based on scores in our selection platform for 92 functional requirements and 8 technical requirements. Each functional and technical requirement is scored on a scale of 0 (not supported) to 100 (fully supported out of the box). 94 * Our Review * Pros & Cons * Benefits * Key Features * Media Over the past year, user reviews for GoToConnect have highlighted its strengths in providing a unified communication experience. The platform's integration of phone, video conferencing, and messaging capabilities has been praised for its ability to streamline workflows and enhance team collaboration. Users have particularly appreciated the user-friendly interface and intuitive design, making it easy for both tech-savvy and less experienced individuals to navigate the system effectively. The mobile app has also received positive feedback for its seamless functionality, allowing users to stay connected and productive while on the go. However, some users have expressed concerns regarding occasional call quality issues and dropped calls, particularly in areas with weaker internet connectivity. Additionally, while the platform offers a range of features, some users have found the pricing structure to be relatively expensive compared to competitors like RingCentral and Zoom, especially for smaller businesses with limited budgets. Despite these drawbacks, GoToConnect's emphasis on customer support has been a differentiating factor. Users have consistently commended the responsiveness and helpfulness of the support team in resolving technical issues and providing guidance. This focus on customer satisfaction has fostered a sense of trust and reliability among users. Overall, GoToConnect appears to be most suitable for small to medium-sized businesses seeking a comprehensive and user-friendly unified communications solution. Its integrated features and emphasis on customer support make it a valuable tool for enhancing team collaboration and streamlining communication processes. However, businesses with limited budgets or those operating in areas with unreliable internet connectivity may want to consider alternative options that better align with their specific needs and constraints. [ Read Full Review](https://www.selecthub.com/p/cloud-phone-systems/gotoconnect/) [Visit Site](https://www.goto.com/connect) * **Unified Communications:** GoToConnect seamlessly integrates phone, video conferencing, and messaging, allowing users to switch between communication methods effortlessly. This feature is particularly beneficial for businesses with remote or hybrid teams, as it keeps everyone connected regardless of location. * **Scalability:** The platform's flexibility allows businesses to easily add or remove users and features as their needs evolve. This scalability eliminates the need for significant infrastructure investments and ensures the phone system can adapt to changing business requirements. * **Cost-Effectiveness:** GoToConnect often proves to be a more affordable option compared to traditional phone systems, especially for small and medium-sized businesses. The cloud-based nature of the platform eliminates the need for expensive hardware and maintenance costs, resulting in significant savings. * **Mobile App:** The GoToConnect mobile app empowers users to stay connected and productive while on the go. The app replicates the functionality of the desktop version, enabling users to make and receive calls, send messages, and participate in video conferences from their smartphones or tablets. * **Call Quality Issues:** Users frequently report problems like dropped calls, choppy audio, and static interference, hindering smooth and professional communication with clients and colleagues. * **Mobile App Concerns:** The mobile app often receives criticism for its clunky interface and limited functionality compared to the desktop version, impacting users who rely on their smartphones for business communication. * **Admin Portal Challenges:** Navigating the admin portal can be complex and unintuitive for users, making it difficult to efficiently manage settings, add users, and access essential features. * **Customer Support Experiences:** Some users express frustration with long wait times and unhelpful responses from customer support, leading to unresolved technical issues and a sense of dissatisfaction. [ Read Full Review](https://www.selecthub.com/p/cloud-phone-systems/gotoconnect/) [Visit Site](https://www.goto.com/connect) * **Simplified Collaboration:** GoToConnect streamlines communication by combining phone, video conferencing, and messaging into one platform, eliminating the need to juggle multiple applications. This fosters a more cohesive and efficient collaboration experience for teams. * **Enhanced Mobility:** The platform's mobile app empowers your workforce to stay connected and productive from anywhere with an internet connection. Employees can make and receive calls, join meetings, and send messages just as they would from their office desks. * **Scalability and Flexibility:** GoToConnect effortlessly adapts to your business's evolving needs. Whether you're expanding your team or exploring new markets, the platform's flexible plans and features allow you to scale your communication system accordingly. * **Cost Savings:** By consolidating communication tools into one platform, GoToConnect can potentially reduce your overall communication expenses. Additionally, features like call routing and auto attendants can optimize call handling and minimize wasted time. * **Improved Customer Experience:** GoToConnect's features, such as call routing, voicemail transcription, and call analytics, enable businesses to provide a more responsive and personalized customer experience. This can lead to increased customer satisfaction and loyalty. [ Read Full Review](https://www.selecthub.com/p/cloud-phone-systems/gotoconnect/) [Visit Site](https://www.goto.com/connect) * **Voice Calls:** Connect on any web browser, laptop, desk phone or through iOS and Android apps. Maintain high-quality audio and video compatible with over 180 desk phone models. Send messages, videos, documents and more via chat. * **Conferencing:** Meet with up to 250 participants with support for 25 webcams and join scheduled meetings directly from a call or chat. Send invites to individuals in contact lists, create one-time meetings or set recurring times. * **Admin Tools:** Create call flows utilizing a drag-and-drop interface that displays where calls will be routed. Personalize phone greetings and inform customers of business hours with call-routing schedules. Analyze employee’s performance and communications with reports and dashboards. * **Meeting:** Host virtual meetings securely with encrypted sessions, meeting locks, single sign-on and more. HD video and built-in audio with VoIP and toll give the ability to meet from anywhere, anytime without downloads. Personalize meetings with screen and keyboard sharing, drawing tools, in-meeting chat and more. * **Room Display:** Display meetings in any room size, join meetings on third-party software without downloading external apps and sync Microsoft and Google to join directly from calendars. Use whiteboard mode to automatically adjust the projection screen to the size of the background. [ Read Full Review](https://www.selecthub.com/p/cloud-phone-systems/gotoconnect/) [Visit Site](https://www.goto.com/connect) ![Screenshots]()![Screenshots]()![Screenshots]() [ Read Full Review](https://www.selecthub.com/p/cloud-phone-systems/gotoconnect/) [Visit Site](https://www.goto.com/connect) [ ](https://www.selecthub.com/p/business-phone-systems/ooma-office/) [Ooma Office](https://www.selecthub.com/p/business-phone-systems/ooma-office/) [Request Demo](https://pmo.selecthub.com/get-product-demo/?category=Business+Phone+Systems&product%5Fname=Ooma%2BOffice&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F92bf5e6240737e0326ea59846a83e076-63b800b84f00c49f8ba2c7a0d621ccb5%2Fresources%2Fnormal%2Flogo.png%3F1693316938) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=Ooma%2BOffice&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F92bf5e6240737e0326ea59846a83e076-63b800b84f00c49f8ba2c7a0d621ccb5%2Fresources%2Fnormal%2Flogo.png%3F1693316938&price=2) Best For: Call Coverage Start Price: [ $20Per User, Monthly ](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=Ooma%2BOffice&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F92bf5e6240737e0326ea59846a83e076-63b800b84f00c49f8ba2c7a0d621ccb5%2Fresources%2Fnormal%2Flogo.png%3F1693316938&price=2) Free Trial: Yes ([Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=Ooma+Office&category=Business+Phone+Systems&product%5Flogo=https://cdn.selecthub.com/products/92bf5e6240737e0326ea59846a83e076-63b800b84f00c49f8ba2c7a0d621ccb5/resources/normal/logo.png?1693316938)) Good For: Small companies Deployment: Cloud User Sentiment: 91% of users recommend this product i Based on user reviews collected from popular reviews sites. Analyst Score i Our Overall analyst rating for Business Phone Systems products is based on scores in our selection platform for 92 functional requirements and 8 technical requirements. Each functional and technical requirement is scored on a scale of 0 (not supported) to 100 (fully supported out of the box). 94 * Our Review * Pros & Cons * Benefits * Key Features * Media Ooma Office is a business phone system that has received positive user reviews over the past year. Users appreciate its ease of use, affordability, and feature-richness. One user commented, "Ooma Office is incredibly user-friendly. I was able to set it up and start using it within minutes." Another user praised its affordability, saying, "Ooma Office is a great value for the price. It offers all the features I need at a fraction of the cost of other business phone systems." In comparison to similar products, Ooma Office stands out for its differentiating factors. One of its key strengths is its cloud-based architecture, which eliminates the need for expensive hardware and maintenance. Additionally, Ooma Office offers a wide range of features, including call forwarding, voicemail, and video conferencing, which are not always available in competing products. These features are important for businesses of all sizes, as they can help improve communication and collaboration. Overall, Ooma Office is a well-rounded business phone system that is suitable for businesses of all sizes. Its ease of use, affordability, and feature-richness make it a great choice for businesses looking for a reliable and cost-effective communication solution. [ Read Full Review](https://www.selecthub.com/p/business-phone-systems/ooma-office/) [Visit Site](https://office.ooma.com/) * **Cost-Effective:** Ooma Office offers a cost-effective solution for businesses looking to reduce their phone expenses. With its low monthly subscription fee and no long-term contracts, businesses can save money compared to traditional phone systems. * **Easy to Use:** Ooma Office is designed to be user-friendly, with an intuitive interface and simple setup process. Businesses can easily manage their phone system without the need for extensive technical knowledge. * **Reliable:** Ooma Office utilizes a cloud-based platform, ensuring reliable call quality and uptime. Businesses can count on their phone system to function smoothly, even during power outages or internet disruptions. * **Feature-Rich:** Ooma Office offers a comprehensive suite of features, including call forwarding, voicemail, auto-attendant, and video conferencing. Businesses can customize their phone system to meet their specific needs. * **Scalable:** Ooma Office is scalable to accommodate businesses of all sizes. Businesses can easily add or remove users as needed, ensuring that their phone system grows with their company. * **Limited Customization:** Ooma Office offers limited customization options for call routing, voicemail, and other features, which can be restrictive for businesses with specific requirements. * **Call Quality Issues:** Some users have reported experiencing call quality issues, such as dropped calls, audio delays, and background noise, which can hinder effective communication. * **Limited Integration Options:** Ooma Office has limited integration options with third-party software, such as CRM systems and productivity tools, which can make it challenging to streamline workflows. * **Insufficient Support:** Users have expressed concerns about the quality and responsiveness of Ooma Office's customer support, which can be frustrating when technical issues arise. * **Pricing Concerns:** While Ooma Office offers a low upfront cost, some users have found that the ongoing monthly fees can add up over time, especially for businesses with multiple users or advanced features. [ Read Full Review](https://www.selecthub.com/p/business-phone-systems/ooma-office/) [Visit Site](https://office.ooma.com/) * **Enhanced Professionalism:** Ooma Office provides a virtual receptionist, extension dialing, and a main company phone number, creating a polished and professional image for your business. This can instill confidence in potential clients and partners, setting the stage for successful interactions. * **Increased Accessibility:** With features like call forwarding and a mobile app, Ooma Office ensures you never miss important calls. This accessibility allows you to stay connected with clients and colleagues, even when you're away from your desk, fostering stronger relationships and responsiveness. * **Streamlined Communication:** Ooma Office offers a suite of communication tools, including voicemail transcription, virtual fax, and conference calling, simplifying how your team interacts. This streamlined approach saves time and reduces the need for multiple platforms, boosting overall efficiency. * **Cost Savings:** Compared to traditional phone systems, Ooma Office often proves more affordable, especially for small businesses. The predictable monthly cost and elimination of hardware expenses contribute to better budget management and resource allocation. * **Scalability and Flexibility:** As your business grows, Ooma Office can easily adapt to your changing needs. Adding new users or lines is a simple process, ensuring your phone system remains aligned with your evolving requirements. This scalability eliminates the need for disruptive overhauls as your business expands. [ Read Full Review](https://www.selecthub.com/p/business-phone-systems/ooma-office/) [Visit Site](https://office.ooma.com/) * **Desktop App:** Access the company directory and shared speed dial with ease. Use the click-to-call functionality to start an audio conference. Quickly return missed calls and save time by listening to voicemails or reading the transcripts. Configure preferences for the profile, ringtones, voicemail, call handling and caller ID hassle-free. * **Mobile App:** Make use of extension dialing to reach a coworker. Set up a message group to communicate quickly with multiple members. Distinguish between personal and business calls and efficiently transfer calls to another extension or a coworker’s voicemail. Facilitate easy setup. Add another number or use the existing one and decide whether to use Wi-Fi or the data network during a call. Enjoy the extensive features and excellent backup protocol that saves information in case of internet failure. * **Video Conferencing:** Join the video conference by browser or downloading the app. Allow two or more individuals to share screens simultaneously. Facilitate better collaboration, note sharing and faster communication between members. Invite up to 25 participants, access the dashboard for a lowdown of all information and create, edit, add, delete or view meetings. * **Virtual Receptionist:** Create custom messages for the callers and provide basic business-related information. Route calls to extensions, dial by name and create modes for business hours and after hours. Get in touch with the necessary person or department, saving time and presenting a more professional look. * **Enhanced Call Blocking:** Cut down on time spent attending to robocalls and automatically screen any incoming message against a dynamic database, instantly blocking the unwanted ones. Send a call from unknown or private numbers directly to voicemail or automatically ban them. Add up to 1000 numbers of unwanted, persistent callers to the block list. [ Read Full Review](https://www.selecthub.com/p/business-phone-systems/ooma-office/) [Visit Site](https://office.ooma.com/) ![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() [ Read Full Review](https://www.selecthub.com/p/business-phone-systems/ooma-office/) [Visit Site](https://office.ooma.com/) [ ](https://www.selecthub.com/p/video-conferencing-software/microsoft-teams/) [Microsoft Teams](https://www.selecthub.com/p/video-conferencing-software/microsoft-teams/) [Request Demo](https://pmo.selecthub.com/get-product-demo/?category=Business+Phone+Systems&product%5Fname=Microsoft%2BTeams&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F6e01383fd96a17ae51cc3e15447e7533-e6d0ee2142d732304f67a32d5a9e1d53%2Fresources%2Fnormal%2Flogo.png%3F1693318448) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=Microsoft%2BTeams&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F6e01383fd96a17ae51cc3e15447e7533-e6d0ee2142d732304f67a32d5a9e1d53%2Fresources%2Fnormal%2Flogo.png%3F1693318448&price=1) Best For: Collaboration Start Price: [ $4Per User, Monthly ](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=Microsoft%2BTeams&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F6e01383fd96a17ae51cc3e15447e7533-e6d0ee2142d732304f67a32d5a9e1d53%2Fresources%2Fnormal%2Flogo.png%3F1693318448&price=1) Free Trial: Yes ([Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=Microsoft+Teams&category=Business+Phone+Systems&product%5Flogo=https://cdn.selecthub.com/products/6e01383fd96a17ae51cc3e15447e7533-e6d0ee2142d732304f67a32d5a9e1d53/resources/normal/logo.png?1693318448)) Good For: Any company size Deployment: Cloud User Sentiment: 85% of users recommend this product i Based on user reviews collected from popular reviews sites. Analyst Score i Our Overall analyst rating for Business Phone Systems products is based on scores in our selection platform for 92 functional requirements and 8 technical requirements. Each functional and technical requirement is scored on a scale of 0 (not supported) to 100 (fully supported out of the box). 92 * Our Review * Pros & Cons * Benefits * Key Features * Media Microsoft Teams is a chat-based platform that offers online meetings, document sharing, screen recording and chat and allows businesses to communicate effectively. According to users who have tried this product, their alerts and notifications lack consistency. Slow speed and performance is another con witnessed by users. Most users appreciate user-friendliness. Screen sharing is another worthy function. In short, businesses scouting for a communication tool that is easy to learn can give it a try. [ Read Full Review](https://www.selecthub.com/p/video-conferencing-software/microsoft-teams/) [Visit Site](https://www.microsoft.com/en-us/microsoft-teams/group-chat-software) * **User-Friendly:** The interface is easy to use and there is not much training required to navigate through the system, according to 84% of users. * **Chat:** According to 70% of users who reviewed this pro, the chat functionality is simple, it’s possible to view all chats simultaneously and the history remains forever. * **Screen Sharing:** About 79% of users who mentioned this pro said screen sharing functionality is quick to set up and works without lags. * **File Sharing:** Regarding this feature, approximately 75% of users said that it’s easy to share files during calls and various document sharing options are available. * **Alerts/Notifications:** Lack of reminders for meetings and inconsistent notifications, according to 70% of users who mentioned this aspect. * **Speed And Performance:** According to 69% of users who reviewed this con, the start time and overall speed is slow, there are sudden crashes, and the computer performance suffers. [ Read Full Review](https://www.selecthub.com/p/video-conferencing-software/microsoft-teams/) [Visit Site](https://www.microsoft.com/en-us/microsoft-teams/group-chat-software) * **Improve Collaboration:** Stay connected with team members from any location at any time. Quickly access files and documents. Respond immediately to messages and join meetings with a single click. * **Simplify Customizations:** Enable news alerts based on location. Customize the workspace according to requirements. Integrate solutions like Google Drive and Dropbox. * **Enhance Communication:** Use the chat window to connect quickly with employees. Attach files to the chat and schedule meetings without leaving the window. Integrate with other products to avoid switching between applications. * **Increase Productivity:** Communicate efficiently with team members without sending or receiving emails. Reduce time lag with employees who may not access their emails regularly. Access essential files, documents, meetings and apps from a single workspace. [ Read Full Review](https://www.selecthub.com/p/video-conferencing-software/microsoft-teams/) [Visit Site](https://www.microsoft.com/en-us/microsoft-teams/group-chat-software) * **Secure Virtual Meetings:** Send an invite to video chat with anyone, at any time simply by sending a link to an active email address, member or not. Collaborate in real time with up to 250 people in a single meeting space. * **Screen Recording:** Record meetings in the cloud and share them with members later. * **Messenger:** Send chats before, after and during meetings directly to one person or create group chats to keep multiple people in the loop. Send gifs, emojis and stickers to personalize messages. * **File Sharing:** Access, share, edit, and co-author files and folders in real time securely from SharePoint, OneDrive and computers. Decide who has access to which files by granting permissions to specific groups, channels or individuals. * **Interactive Webinars:** Connect with customers by hosting live events and webinars. Simply create a new marketing event, fill out details of the meeting and select attendees who will receive a link to the event. Use customer journey features to track attendees, utilizing the available information and continue to track customer interactions. [ Read Full Review](https://www.selecthub.com/p/video-conferencing-software/microsoft-teams/) [Visit Site](https://www.microsoft.com/en-us/microsoft-teams/group-chat-software) ![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() [ Read Full Review](https://www.selecthub.com/p/video-conferencing-software/microsoft-teams/) [Visit Site](https://www.microsoft.com/en-us/microsoft-teams/group-chat-software) ## Compare the Best Business Phone Systems Select up to 5 products from the list below to compare. Product Score i Our Overall analyst rating for Business Phone Systems products is based on scores in our selection platform for 92 functional requirements and 8 technical requirements. Each functional and technical requirement is scored on a scale of 0 (not supported) to 100 (fully supported out of the box). Best For Start Price Free Trial Good For Deployment Learn More [ 8x8 ](https://www.selecthub.com/p/call-center-software/8x8/) 100 Overall [ $15Per User, Monthly ](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=8x8&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F7eb7eabbe9bd03c2fc99881d04da9cbd-e87d9271577ce21982d2f94f5f7fe5d7%2Fresources%2Fnormal%2Flogo.png%3F1693316500&price=2) Yes ([Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=8x8&category=Business+Phone+Systems&product%5Flogo=https://cdn.selecthub.com/products/7eb7eabbe9bd03c2fc99881d04da9cbd-e87d9271577ce21982d2f94f5f7fe5d7/resources/normal/logo.png?1693316500)) Any company size Cloud, On-Premise [ Read Review](https://www.selecthub.com/p/call-center-software/8x8/) [ RingCentral ](https://www.selecthub.com/p/business-phone-systems/ringcentral/) 99 Call Coverage [ $25Per User, Monthly ](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=RingCentral&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F44ac09ac6a149136a4102ee4b4103ae6-973d6f5316d92956d977d94930843bd1%2Fresources%2Fnormal%2Flogo.png%3F1693316936&price=2) Yes ([Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=RingCentral&category=Business+Phone+Systems&product%5Flogo=https://cdn.selecthub.com/products/44ac09ac6a149136a4102ee4b4103ae6-973d6f5316d92956d977d94930843bd1/resources/normal/logo.png?1693316936)) Any company size Cloud [ Read Review](https://www.selecthub.com/p/business-phone-systems/ringcentral/) [ MiCloud Connect ](https://www.selecthub.com/p/business-phone-systems/micloud-connect/) 98 Call Coverage [ $20Per User, Monthly ](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=MiCloud%2BConnect&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F4f00921114932db3f8662a41b44ee68f-7520f5164e93bbc060bcf711431c85de%2Fresources%2Fnormal%2Flogo.png%3F1693318956&price=2) No Medium & large companies Cloud [ Read Review](https://www.selecthub.com/p/business-phone-systems/micloud-connect/) [ Nextiva ](https://www.selecthub.com/p/customer-experience-software/nextiva/) 98 Calling Features [ $20Per User, Monthly ](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=Nextiva&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F2b6921f2c64dee16ba21ebf17f3c2c92-5b7471c61d1818ce9f02f700f1c8c6e5%2Fresources%2Fnormal%2Flogo.png%3F1693316931&price=2) Yes ([Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=Nextiva&category=Business+Phone+Systems&product%5Flogo=https://cdn.selecthub.com/products/2b6921f2c64dee16ba21ebf17f3c2c92-5b7471c61d1818ce9f02f700f1c8c6e5/resources/normal/logo.png?1693316931)) Any company size Cloud [ Read Review](https://www.selecthub.com/p/customer-experience-software/nextiva/) [ Vonage ](https://www.selecthub.com/p/business-phone-systems/vonage/) 97 Collaboration [ $15Per User, Monthly ](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=Vonage&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F817c99c4861918e518dca75d712983eb-0d33fec85b96a0dbaf9622ea044e854b%2Fresources%2Fnormal%2Flogo.png%3F1693318439&price=2) Yes ([Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=Vonage&category=Business+Phone+Systems&product%5Flogo=https://cdn.selecthub.com/products/817c99c4861918e518dca75d712983eb-0d33fec85b96a0dbaf9622ea044e854b/resources/normal/logo.png?1693318439)) Small & medium companies Cloud, On-Premise [ Read Review](https://www.selecthub.com/p/business-phone-systems/vonage/) [ 3CX ](https://www.selecthub.com/p/business-phone-systems/3cx/) 96 Call Coverage [ $15Per User, Monthly ](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=3CX&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F1627164498da566c0eb500803f9b5f4a-fc4fb7d2bcaf34f2ccd8a1637a5ae663%2Fresources%2Fnormal%2Flogo.png%3F1693318455&price=2) Yes ([Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=3CX&category=Business+Phone+Systems&product%5Flogo=https://cdn.selecthub.com/products/1627164498da566c0eb500803f9b5f4a-fc4fb7d2bcaf34f2ccd8a1637a5ae663/resources/normal/logo.png?1693318455)) Small & medium companies Cloud, On-Premise [ Read Review](https://www.selecthub.com/p/business-phone-systems/3cx/) [ Dialpad ](https://www.selecthub.com/p/customer-communication-management-software/dialpad/) 95 Phone System [ $15Per User, Monthly ](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=Dialpad&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F914101ec47c52b48a7b6ccc6f5a76f1f-fd309c894318663fcdde9e7a8d6ab097%2Fresources%2Fnormal%2Flogo.png%3F1748990853&price=2) Yes ([Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=Dialpad&category=Business+Phone+Systems&product%5Flogo=https://cdn.selecthub.com/products/914101ec47c52b48a7b6ccc6f5a76f1f-fd309c894318663fcdde9e7a8d6ab097/resources/normal/logo.png?1748990853)) Any company size Cloud [ Read Review](https://www.selecthub.com/p/customer-communication-management-software/dialpad/) [ GoToConnect ](https://www.selecthub.com/p/cloud-phone-systems/gotoconnect/) 94 NA [ $20Per User, Monthly ](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=GoToConnect&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F348a38cd25abeab0e440f37510e9b1fa-b743cdbf4d7187a533a32218803b1e2d%2Fresources%2Fnormal%2Flogo.png%3F1693318438&price=2) No Small & medium companies Cloud [ Read Review](https://www.selecthub.com/p/cloud-phone-systems/gotoconnect/) [ Ooma Office ](https://www.selecthub.com/p/business-phone-systems/ooma-office/) 94 Call Coverage [ $20Per User, Monthly ](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=Ooma%2BOffice&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F92bf5e6240737e0326ea59846a83e076-63b800b84f00c49f8ba2c7a0d621ccb5%2Fresources%2Fnormal%2Flogo.png%3F1693316938&price=2) Yes ([Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=Ooma+Office&category=Business+Phone+Systems&product%5Flogo=https://cdn.selecthub.com/products/92bf5e6240737e0326ea59846a83e076-63b800b84f00c49f8ba2c7a0d621ccb5/resources/normal/logo.png?1693316938)) Small companies Cloud [ Read Review](https://www.selecthub.com/p/business-phone-systems/ooma-office/) [ Microsoft Teams ](https://www.selecthub.com/p/video-conferencing-software/microsoft-teams/) 92 Collaboration [ $4Per User, Monthly ](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=Microsoft%2BTeams&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F6e01383fd96a17ae51cc3e15447e7533-e6d0ee2142d732304f67a32d5a9e1d53%2Fresources%2Fnormal%2Flogo.png%3F1693318448&price=1) Yes ([Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=Microsoft+Teams&category=Business+Phone+Systems&product%5Flogo=https://cdn.selecthub.com/products/6e01383fd96a17ae51cc3e15447e7533-e6d0ee2142d732304f67a32d5a9e1d53/resources/normal/logo.png?1693318448)) Any company size Cloud [ Read Review](https://www.selecthub.com/p/video-conferencing-software/microsoft-teams/) Compare Products Compare #### Filter Products (80) Pricing $10 or less $10 - $100 $100 - $500 $500 - $1,000 $1,000 or more Company Size Small Medium Large Deployment Cloud On-Premise Platform Linux MacOS Windows Free Trial Apply Reset filters ## All Business Phone Systems Showing 1 - 20 of 80 Products Sort by Most Popular Starting Price (Low to High) Starting Price (High to Low) Analyst Rating User Sentiment [ RingCentral by RingCentral ](https://www.selecthub.com/p/business-phone-systems/ringcentral/) [Request Demo](https://pmo.selecthub.com/get-product-demo/?category=Business+Phone+Systems&product%5Fname=RingCentral&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F44ac09ac6a149136a4102ee4b4103ae6-973d6f5316d92956d977d94930843bd1%2Fresources%2Fnormal%2Flogo.png%3F1693316936) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=RingCentral&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F44ac09ac6a149136a4102ee4b4103ae6-973d6f5316d92956d977d94930843bd1%2Fresources%2Fnormal%2Flogo.png%3F1693316936&price=2) RingCentral is a unified communications-as-a-software (UCaaS) solution for businesses of all sizes. Its open architecture enables easy embeddability for uninterrupted communication. Employees can stay connected to internal teams and clients through mobile apps and switch over to other connected devices mid-call. Phone number portability is available for seamless migration from existing service providers.Companies can host HD-quality video conferences with up to 3000 participants; record-playback facility enables creating on-demand events for greater outreach. Besides sending and receiving faxes, employees can collaborate by sharing images, text messages, videos and documents. It integrates with ZenDesk, Microsoft Dynamics and Oracle Sales Cloud. Best For: Call Coverage Calling Features Phone System Start Price: [ $25Per User, Monthly ](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=RingCentral&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F44ac09ac6a149136a4102ee4b4103ae6-973d6f5316d92956d977d94930843bd1%2Fresources%2Fnormal%2Flogo.png%3F1693316936&price=2) Free Trial: Yes ([Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=RingCentral&category=Business+Phone+Systems&product%5Flogo=https://cdn.selecthub.com/products/44ac09ac6a149136a4102ee4b4103ae6-973d6f5316d92956d977d94930843bd1/resources/normal/logo.png?1693316936)) Good For: Any company size Deployment: Cloud User Sentiment: 83% of users recommend this product i Based on user reviews collected from popular reviews sites. Analyst Score i Our Overall analyst rating for Business Phone Systems products is based on scores in our selection platform for 92 functional requirements and 8 technical requirements. Each functional and technical requirement is scored on a scale of 0 (not supported) to 100 (fully supported out of the box). 99 [Visit Site](https://www.ringcentral.com/) Compare (up to 5 products) [ Vonage by Vonage ](https://www.selecthub.com/p/business-phone-systems/vonage/) [Request Demo](https://pmo.selecthub.com/get-product-demo/?category=Business+Phone+Systems&product%5Fname=Vonage&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F817c99c4861918e518dca75d712983eb-0d33fec85b96a0dbaf9622ea044e854b%2Fresources%2Fnormal%2Flogo.png%3F1693318439) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=Vonage&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F817c99c4861918e518dca75d712983eb-0d33fec85b96a0dbaf9622ea044e854b%2Fresources%2Fnormal%2Flogo.png%3F1693318439&price=2) Vonage integrates phone systems onto both Mac and PC desktops to enable businesses to make calls, send texts, view client contact history, see missed calls and listen to voicemails — all through one single interface. With three-phone connectivity on one extension for seamless access, it provides local number porting, call logs, call queueing, paperless fax, voicemail to email and more. In addition to call monitoring for sales and customer service, it enables automated SMS generation, supporting the marketing lifecycle from lead collection to nurturing to conversion and feedback.Integrating with Google Calendar, it provides audio and video conferencing on both desktop and mobile. Up to 100 attendees can attend meetings through their browsers, with chat and screen sharing options, without downloading any software. Up to 30 team members can attend conference calls through a password-protected, dedicated number at the click of a button. Best For: Collaboration Start Price: [ $15Per User, Monthly ](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=Vonage&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F817c99c4861918e518dca75d712983eb-0d33fec85b96a0dbaf9622ea044e854b%2Fresources%2Fnormal%2Flogo.png%3F1693318439&price=2) Free Trial: Yes ([Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=Vonage&category=Business+Phone+Systems&product%5Flogo=https://cdn.selecthub.com/products/817c99c4861918e518dca75d712983eb-0d33fec85b96a0dbaf9622ea044e854b/resources/normal/logo.png?1693318439)) Good For: Small & medium companies Deployment: Cloud, On-Premise User Sentiment: 84% of users recommend this product i Based on user reviews collected from popular reviews sites. Analyst Score i Our Overall analyst rating for Business Phone Systems products is based on scores in our selection platform for 92 functional requirements and 8 technical requirements. Each functional and technical requirement is scored on a scale of 0 (not supported) to 100 (fully supported out of the box). 97 [Visit Site](https://www.vonage.com/) Compare (up to 5 products) [ Ooma Office by ooma, Inc. ](https://www.selecthub.com/p/business-phone-systems/ooma-office/) [Request Demo](https://pmo.selecthub.com/get-product-demo/?category=Business+Phone+Systems&product%5Fname=Ooma%2BOffice&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F92bf5e6240737e0326ea59846a83e076-63b800b84f00c49f8ba2c7a0d621ccb5%2Fresources%2Fnormal%2Flogo.png%3F1693316938) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=Ooma%2BOffice&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F92bf5e6240737e0326ea59846a83e076-63b800b84f00c49f8ba2c7a0d621ccb5%2Fresources%2Fnormal%2Flogo.png%3F1693316938&price=2) Ooma Office is a cloud-based phone system that provides VoIP and video conferencing to enterprises. For mobile, it includes an automated call attendant, call transfer, group messaging, conference bridges, call flip between desktop and mobile and much more. Its Office Pro version, launched in 2019, enables team members to create ad-hoc meetings or schedule them in advance. In addition, it offers call recording, a desktop app, robocall blocking, voicemail transcription and simultaneous screen sharing for effective discussion and collaboration.The Office Pro version also offers higher usage limits for extension monitoring, call parking and the number of participants in audio conference rooms. Subscribers can make unlimited calls to mobile phones and landlines in the U.S., Canada, Mexico and Puerto Rico. Business calls to other countries are available at a low rate. Best For: Call Coverage Start Price: [ $20Per User, Monthly ](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=Ooma%2BOffice&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F92bf5e6240737e0326ea59846a83e076-63b800b84f00c49f8ba2c7a0d621ccb5%2Fresources%2Fnormal%2Flogo.png%3F1693316938&price=2) Free Trial: Yes ([Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=Ooma+Office&category=Business+Phone+Systems&product%5Flogo=https://cdn.selecthub.com/products/92bf5e6240737e0326ea59846a83e076-63b800b84f00c49f8ba2c7a0d621ccb5/resources/normal/logo.png?1693316938)) Good For: Small companies Deployment: Cloud User Sentiment: 91% of users recommend this product i Based on user reviews collected from popular reviews sites. Analyst Score i Our Overall analyst rating for Business Phone Systems products is based on scores in our selection platform for 92 functional requirements and 8 technical requirements. Each functional and technical requirement is scored on a scale of 0 (not supported) to 100 (fully supported out of the box). 94 [Visit Site](https://office.ooma.com/) Compare (up to 5 products) [ 8x8 by 8x8, Inc. ](https://www.selecthub.com/p/call-center-software/8x8/) [Request Demo](https://pmo.selecthub.com/get-product-demo/?category=Business+Phone+Systems&product%5Fname=8x8&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F7eb7eabbe9bd03c2fc99881d04da9cbd-e87d9271577ce21982d2f94f5f7fe5d7%2Fresources%2Fnormal%2Flogo.png%3F1693316500) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=8x8&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F7eb7eabbe9bd03c2fc99881d04da9cbd-e87d9271577ce21982d2f94f5f7fe5d7%2Fresources%2Fnormal%2Flogo.png%3F1693316500&price=2) 8x8 is a unified communications as a service (UCaaS) system that provides cloud PBX functions like unlimited calling, SMS, automated call-attendant, call distribution, recording, three-way calling, visual voicemail and fax. In addition to utilizing its pre-designed meeting rooms, businesses can embed meetings with its Meetings-as-a-Service offering, Jitsi. It integrates with Microsoft Teams, Salesforce and ServiceNow seamlessly.Its contact center enables omnichannel routing and effective customer engagement through speech and sentiment analysis and workforce management. Companies can establish a local presence through local phone porting with direct dialing across more than 120 countries. Teams can handle greater call volumes through even call distribution to employees for faster turnaround. It is HIPAA, FISMA SP 800-53 R4 and ISO 27001 certified for data governance compliance. Best For: Overall Call Coverage Calling Features Collaboration Phone System Voice Intelligence & Analytics Start Price: [ $15Per User, Monthly ](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=8x8&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F7eb7eabbe9bd03c2fc99881d04da9cbd-e87d9271577ce21982d2f94f5f7fe5d7%2Fresources%2Fnormal%2Flogo.png%3F1693316500&price=2) Free Trial: Yes ([Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=8x8&category=Business+Phone+Systems&product%5Flogo=https://cdn.selecthub.com/products/7eb7eabbe9bd03c2fc99881d04da9cbd-e87d9271577ce21982d2f94f5f7fe5d7/resources/normal/logo.png?1693316500)) Good For: Any company size Deployment: Cloud, On-Premise User Sentiment: 79% of users recommend this product i Based on user reviews collected from popular reviews sites. Analyst Score i Our Overall analyst rating for Business Phone Systems products is based on scores in our selection platform for 92 functional requirements and 8 technical requirements. Each functional and technical requirement is scored on a scale of 0 (not supported) to 100 (fully supported out of the box). 100 [Visit Site](https://cpaas.8x8.com/) Compare (up to 5 products) [ 3CX by 3CX ](https://www.selecthub.com/p/business-phone-systems/3cx/) [Request Demo](https://pmo.selecthub.com/get-product-demo/?category=Business+Phone+Systems&product%5Fname=3CX&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F1627164498da566c0eb500803f9b5f4a-fc4fb7d2bcaf34f2ccd8a1637a5ae663%2Fresources%2Fnormal%2Flogo.png%3F1693318455) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=3CX&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F1627164498da566c0eb500803f9b5f4a-fc4fb7d2bcaf34f2ccd8a1637a5ae663%2Fresources%2Fnormal%2Flogo.png%3F1693318455&price=2) A global leader in business communications, 3CX is a phone system based on the SIP (Session Initiation Protocol) standard. Suitable for any business size, this solution helps improve productivity, enhance customer experience and enable increased mobility. It’s simple, cost-effective, flexible and can be hosted on a remote server.The platform enables simultaneous calling, allowing customers to pay only for what they require. It offers extensive functionality, reliability and security. Integrating this software with other systems is easy and straightforward. Best For: Call Coverage Calling Features Start Price: [ $15Per User, Monthly ](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=3CX&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F1627164498da566c0eb500803f9b5f4a-fc4fb7d2bcaf34f2ccd8a1637a5ae663%2Fresources%2Fnormal%2Flogo.png%3F1693318455&price=2) Free Trial: Yes ([Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=3CX&category=Business+Phone+Systems&product%5Flogo=https://cdn.selecthub.com/products/1627164498da566c0eb500803f9b5f4a-fc4fb7d2bcaf34f2ccd8a1637a5ae663/resources/normal/logo.png?1693318455)) Good For: Small & medium companies Deployment: Cloud, On-Premise User Sentiment: 89% of users recommend this product i Based on user reviews collected from popular reviews sites. Analyst Score i Our Overall analyst rating for Business Phone Systems products is based on scores in our selection platform for 92 functional requirements and 8 technical requirements. Each functional and technical requirement is scored on a scale of 0 (not supported) to 100 (fully supported out of the box). 96 [Visit Site](https://www.3cx.com/) Compare (up to 5 products) [ MiCloud Connect by Mitel Networks Corporation ](https://www.selecthub.com/p/business-phone-systems/micloud-connect/) [Request Demo](https://pmo.selecthub.com/get-product-demo/?category=Business+Phone+Systems&product%5Fname=MiCloud%2BConnect&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F4f00921114932db3f8662a41b44ee68f-7520f5164e93bbc060bcf711431c85de%2Fresources%2Fnormal%2Flogo.png%3F1693318956) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=MiCloud%2BConnect&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F4f00921114932db3f8662a41b44ee68f-7520f5164e93bbc060bcf711431c85de%2Fresources%2Fnormal%2Flogo.png%3F1693318956&price=2) MiCloud Connect is an all-in-one cloud communications platform. It helps manage business calls, video and audio conferencing, chats, screen sharing and more. This solution allows the workforce to remain productive regardless of location.The fully-featured cloud-based suite has intuitive interfaces so users can interact with one another effortlessly. This software provides access to essential telephony features with contact management, call routing and integrated voice. It brings teams together using collaboration tools. Additionally, you can keep all conversations in one place and have maintenance and updates managed for you. Best For: Call Coverage Voice Intelligence & Analytics Start Price: [ $20Per User, Monthly ](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=MiCloud%2BConnect&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F4f00921114932db3f8662a41b44ee68f-7520f5164e93bbc060bcf711431c85de%2Fresources%2Fnormal%2Flogo.png%3F1693318956&price=2) Free Trial: No Good For: Medium & large companies Deployment: Cloud User Sentiment: 78% of users recommend this product i Based on user reviews collected from popular reviews sites. Analyst Score i Our Overall analyst rating for Business Phone Systems products is based on scores in our selection platform for 92 functional requirements and 8 technical requirements. Each functional and technical requirement is scored on a scale of 0 (not supported) to 100 (fully supported out of the box). 98 [Visit Site](https://www.mitel.com/products/business-phone-systems/cloud/micloud-connect) Compare (up to 5 products) [ Aircall by Aircall ](https://www.selecthub.com/p/business-phone-systems/aircall/) [Request Demo](https://pmo.selecthub.com/get-product-demo/?category=Business+Phone+Systems&product%5Fname=Aircall&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F9eb53b5052d534ea2619ca03b5649af7-2c3677aa5eb1c6a6b1fdce630597dd43%2Fresources%2Fnormal%2Flogo.png%3F1693318457) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=Aircall&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F9eb53b5052d534ea2619ca03b5649af7-2c3677aa5eb1c6a6b1fdce630597dd43%2Fresources%2Fnormal%2Flogo.png%3F1693318457&price=5) Aircall is a cloud-based professional phone system that streamlines customer support and sales engagement. It integrates with CRM and helpdesks. It offers a power dialer, call routing, ring groups, call queuing and live feeds. The software is best suited for modern small and medium-sized businesses, especially those that have call centers.e dashboard to control team activity, coach agents and listen to live calls. Create inbound and outbound call centers. It can integrate with Zendesk, Salesforce and Hubspot. Start Price: [ $1,080Annually ](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=Aircall&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F9eb53b5052d534ea2619ca03b5649af7-2c3677aa5eb1c6a6b1fdce630597dd43%2Fresources%2Fnormal%2Flogo.png%3F1693318457&price=5) Free Trial: Yes ([Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=Aircall&category=Business+Phone+Systems&product%5Flogo=https://cdn.selecthub.com/products/9eb53b5052d534ea2619ca03b5649af7-2c3677aa5eb1c6a6b1fdce630597dd43/resources/normal/logo.png?1693318457)) Good For: Small & medium companies Deployment: Cloud, On-Premise User Sentiment: 86% of users recommend this product i Based on user reviews collected from popular reviews sites. [Visit Site](https://aircall.io/) Compare (up to 5 products) [ Nextiva by Nextiva ](https://www.selecthub.com/p/customer-experience-software/nextiva/) [Request Demo](https://pmo.selecthub.com/get-product-demo/?category=Business+Phone+Systems&product%5Fname=Nextiva&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F2b6921f2c64dee16ba21ebf17f3c2c92-5b7471c61d1818ce9f02f700f1c8c6e5%2Fresources%2Fnormal%2Flogo.png%3F1693316931) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=Nextiva&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F2b6921f2c64dee16ba21ebf17f3c2c92-5b7471c61d1818ce9f02f700f1c8c6e5%2Fresources%2Fnormal%2Flogo.png%3F1693316931&price=2) Nextiva allows users to combine customer service and internal business with VoIP phones, analytics and AI all located in a single platform creating a user-friendly, simplified experience. Accessible from anywhere, at any time, it includes video chat, email and message modules for communicating within the business and with customers. It’s equally suitable for small, medium and large companies.Analytics track sales pipelines, allowing for in-depth insights on how customers interact with the business and what they want and need. Keep customers satisfied with automated switching to direct them to the correct person to help with any questions they may have. Best For: Calling Features Phone System Voice Intelligence & Analytics Start Price: [ $20Per User, Monthly ](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=Nextiva&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F2b6921f2c64dee16ba21ebf17f3c2c92-5b7471c61d1818ce9f02f700f1c8c6e5%2Fresources%2Fnormal%2Flogo.png%3F1693316931&price=2) Free Trial: Yes ([Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=Nextiva&category=Business+Phone+Systems&product%5Flogo=https://cdn.selecthub.com/products/2b6921f2c64dee16ba21ebf17f3c2c92-5b7471c61d1818ce9f02f700f1c8c6e5/resources/normal/logo.png?1693316931)) Good For: Any company size Deployment: Cloud User Sentiment: 89% of users recommend this product i Based on user reviews collected from popular reviews sites. Analyst Score i Our Overall analyst rating for Business Phone Systems products is based on scores in our selection platform for 92 functional requirements and 8 technical requirements. Each functional and technical requirement is scored on a scale of 0 (not supported) to 100 (fully supported out of the box). 98 [Visit Site](https://www.nextiva.com/) Compare (up to 5 products) [ Google Voice For Business by Google ](https://www.selecthub.com/p/business-phone-systems/google-voice-for-business/) [Request Demo](https://pmo.selecthub.com/get-product-demo/?category=Business+Phone+Systems&product%5Fname=Google%2BVoice%2BFor%2BBusiness&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Ff624e6558a372d9cdd49406b1a8eaf6c-f86411060a4c50a21b36b74f5f7a925f%2Fresources%2Fnormal%2Flogo.png%3F1726352850) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=Google%2BVoice%2BFor%2BBusiness&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Ff624e6558a372d9cdd49406b1a8eaf6c-f86411060a4c50a21b36b74f5f7a925f%2Fresources%2Fnormal%2Flogo.png%3F1726352850&price=1) Google Voice For Business is a comprehensive communication tool designed to streamline business communication tasks such as calls, texts, and voicemail management. It is particularly well-suited for small to medium-sized enterprises, remote teams, and industries that require robust communication solutions, such as customer service, sales, and tech support. The platform offers unique benefits like seamless integration with other Google Workspace applications, ensuring a unified communication experience. Key features include automated call routing, voicemail transcription, and the ability to use a single number across multiple devices. Users appreciate its intuitive interface and the convenience of managing communications from a centralized platform. Compared to similar products, Google Voice For Business stands out for its ease of use and integration capabilities, although some users note that advanced features may be limited. Pricing varies based on the number of users and specific needs, so it's recommended to contact SelectHub for a tailored quote. This ensures businesses get the most accurate pricing information for their unique requirements. Start Price: [ $10Per User, Monthly ](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=Google%2BVoice%2BFor%2BBusiness&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Ff624e6558a372d9cdd49406b1a8eaf6c-f86411060a4c50a21b36b74f5f7a925f%2Fresources%2Fnormal%2Flogo.png%3F1726352850&price=1) Free Trial: No Good For: Small & medium companies Deployment: Cloud User Sentiment: 90% of users recommend this product i Based on user reviews collected from popular reviews sites. [Visit Site](https://voice.google.com/u/0/business) Compare (up to 5 products) [ Dialpad by Dialpad ](https://www.selecthub.com/p/customer-communication-management-software/dialpad/) [Request Demo](https://pmo.selecthub.com/get-product-demo/?category=Business+Phone+Systems&product%5Fname=Dialpad&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F914101ec47c52b48a7b6ccc6f5a76f1f-fd309c894318663fcdde9e7a8d6ab097%2Fresources%2Fnormal%2Flogo.png%3F1748990853) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=Dialpad&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F914101ec47c52b48a7b6ccc6f5a76f1f-fd309c894318663fcdde9e7a8d6ab097%2Fresources%2Fnormal%2Flogo.png%3F1748990853&price=2) Dialpad is a unified communications as a service (UCaaS) platform available on desktop, mobile and through web browsers. It comes with a web app, voicemail transcription, online meetings and integration with Office 365 and Google Apps for Work. Advanced plans offer custom analytics and reporting, unlimited ring groups and integrations with Zendesk, Slack, Hubspot and Azure.Its contact center provides interactive voice response (IVR), omnichannel routing and analytics dashboards for easy monitoring and coaching of call agents. AI-powered Voice Intelligence performs live sentiment analysis through automated note-taking so that supervisors can step in in time to help improve call outcomes. Through built-in machine learning, it highlights actionable call content and call summary for agent feedback. Subscribers can dial unlimited numbers across the U.S. and Canada. It is presently a preferred partner of Google, Microsoft and Sprint. The vendor offers a 14-day free trial. Best For: Phone System Voice Intelligence & Analytics Start Price: [ $15Per User, Monthly ](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=Dialpad&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F914101ec47c52b48a7b6ccc6f5a76f1f-fd309c894318663fcdde9e7a8d6ab097%2Fresources%2Fnormal%2Flogo.png%3F1748990853&price=2) Free Trial: Yes ([Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=Dialpad&category=Business+Phone+Systems&product%5Flogo=https://cdn.selecthub.com/products/914101ec47c52b48a7b6ccc6f5a76f1f-fd309c894318663fcdde9e7a8d6ab097/resources/normal/logo.png?1748990853)) Good For: Any company size Deployment: Cloud User Sentiment: 86% of users recommend this product i Based on user reviews collected from popular reviews sites. Analyst Score i Our Overall analyst rating for Business Phone Systems products is based on scores in our selection platform for 92 functional requirements and 8 technical requirements. Each functional and technical requirement is scored on a scale of 0 (not supported) to 100 (fully supported out of the box). 95 [Visit Site](https://www.dialpad.com/) Compare (up to 5 products) [ Broadvoice by Syndeo ](https://www.selecthub.com/p/business-phone-systems/broadvoice/) [Request Demo](https://pmo.selecthub.com/get-product-demo/?category=Business+Phone+Systems&product%5Fname=Broadvoice&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F251c5ffd6b62cc21c446c963c76cf214-076161f14ea7abc9526da52cf41e0cb8%2Fresources%2Fnormal%2Flogo.png%3F1693318445) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=Broadvoice&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F251c5ffd6b62cc21c446c963c76cf214-076161f14ea7abc9526da52cf41e0cb8%2Fresources%2Fnormal%2Flogo.png%3F1693318445&price=1) Broadvoice is a cloud-based solution that simplifies communication for small and medium-sized organizations. It offers voice calling, messaging, an auto attendant, visual voicemail, SIP trunking, video conferencing and business texting. It’s reliable, scalable and provides clients 24/7 customer support at an affordable cost. Use the mobile app for calling, chatting and messaging from any personal device. Start Price: [ $10Per User, Monthly ](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=Broadvoice&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F251c5ffd6b62cc21c446c963c76cf214-076161f14ea7abc9526da52cf41e0cb8%2Fresources%2Fnormal%2Flogo.png%3F1693318445&price=1) Free Trial: No Good For: Small & medium companies Deployment: Cloud User Sentiment: 91% of users recommend this product i Based on user reviews collected from popular reviews sites. [Visit Site](https://www.broadvoice.com/) Compare (up to 5 products) [ GoToConnect by LogMeIn, Inc. ](https://www.selecthub.com/p/cloud-phone-systems/gotoconnect/) [Request Demo](https://pmo.selecthub.com/get-product-demo/?category=Business+Phone+Systems&product%5Fname=GoToConnect&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F348a38cd25abeab0e440f37510e9b1fa-b743cdbf4d7187a533a32218803b1e2d%2Fresources%2Fnormal%2Flogo.png%3F1693318438) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=GoToConnect&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F348a38cd25abeab0e440f37510e9b1fa-b743cdbf4d7187a533a32218803b1e2d%2Fresources%2Fnormal%2Flogo.png%3F1693318438&price=2) GoToConnect (formerly Jive) is a cloud-based phone and virtual meeting solution that provides calling, chat and texting for web and desktop. In addition to on-demand webinars for brand marketing or training, it provides live video conferencing in HD with up to 250 participants, including screen sharing, collaboration, breakout rooms and participation analytics. With security functions such as call encryption and identity management, it adheres to universal security compliance regulations including SOC Type II and GDPR.The vendor provides native apps for iOS and Android devices to stay connected on the go. Pricing is per user and varies by tier. Start Price: [ $20Per User, Monthly ](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=GoToConnect&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F348a38cd25abeab0e440f37510e9b1fa-b743cdbf4d7187a533a32218803b1e2d%2Fresources%2Fnormal%2Flogo.png%3F1693318438&price=2) Free Trial: No Good For: Small & medium companies Deployment: Cloud User Sentiment: 90% of users recommend this product i Based on user reviews collected from popular reviews sites. Analyst Score i Our Overall analyst rating for Business Phone Systems products is based on scores in our selection platform for 92 functional requirements and 8 technical requirements. Each functional and technical requirement is scored on a scale of 0 (not supported) to 100 (fully supported out of the box). 94 [Visit Site](https://www.goto.com/connect) Compare (up to 5 products) [ UniTel Voice by UniTel Voice ](https://www.selecthub.com/p/business-phone-systems/unitel-voice/) [Request Demo](https://pmo.selecthub.com/get-product-demo/?category=Business+Phone+Systems&product%5Fname=UniTel%2BVoice&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F54f46e81b66496c9909bcdc2f7987f41-c9bdff7ca016da9fee068c5eee794574%2Fresources%2Fnormal%2Flogo.png%3F1749003089) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=UniTel%2BVoice&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F54f46e81b66496c9909bcdc2f7987f41-c9bdff7ca016da9fee068c5eee794574%2Fresources%2Fnormal%2Flogo.png%3F1749003089&price=1) UniTel Voice offers a comprehensive software solution designed to manage various business communication tasks, including Business Phone services. This platform is particularly well-suited for small to medium-sized businesses and startups due to its affordability and ease of use. Users benefit from features such as virtual phone numbers, call forwarding, voicemail-to-email, and auto-attendant services, which enhance professional communication and operational efficiency. One of the standout benefits of UniTel Voice is its user-friendly interface, which simplifies the setup and management of business phone systems. Additionally, the software's scalability allows businesses to easily adjust their communication needs as they grow. Compared to similar products, users often highlight UniTel Voice's reliable customer support and cost-effectiveness. Pricing for UniTel Voice varies based on the specific needs and scale of the business, typically involving a monthly subscription model. For precise pricing details, it is recommended to contact SelectHub for a tailored quote. Start Price: [ $9.99Monthly ](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=UniTel%2BVoice&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F54f46e81b66496c9909bcdc2f7987f41-c9bdff7ca016da9fee068c5eee794574%2Fresources%2Fnormal%2Flogo.png%3F1749003089&price=1) Free Trial: Yes ([Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=UniTel+Voice&category=Business+Phone+Systems&product%5Flogo=https://cdn.selecthub.com/products/54f46e81b66496c9909bcdc2f7987f41-c9bdff7ca016da9fee068c5eee794574/resources/normal/logo.png?1749003089)) Good For: Small companies Deployment: Cloud User Sentiment: 90% of users recommend this product i Based on user reviews collected from popular reviews sites. [Visit Site](https://www.unitelvoice.com) Compare (up to 5 products) [ Microsoft Teams by Microsoft Corp. ](https://www.selecthub.com/p/video-conferencing-software/microsoft-teams/) [Request Demo](https://pmo.selecthub.com/get-product-demo/?category=Business+Phone+Systems&product%5Fname=Microsoft%2BTeams&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F6e01383fd96a17ae51cc3e15447e7533-e6d0ee2142d732304f67a32d5a9e1d53%2Fresources%2Fnormal%2Flogo.png%3F1693318448) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=Microsoft%2BTeams&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F6e01383fd96a17ae51cc3e15447e7533-e6d0ee2142d732304f67a32d5a9e1d53%2Fresources%2Fnormal%2Flogo.png%3F1693318448&price=1) Microsoft Teams is a leading unified communications-as-a-service (UCaaS) provider for businesses of all sizes. It provides voice, video conferencing, chat, instant messaging and file sharing options for enterprise collaboration. In addition to three-way PSTN calls, it enables auto-attendant, call parking, call transfer, do-not-disturb, e911 calling and simultaneous ringing. With direct call routing for existing carriers through SIP trunking, it eliminates the need to change phone service providers. It provides default on-hold music that can be customized through the powershell, as well as custom message setup for calls and voicemail. It also offers live screen sharing through chat for instant context.Powered by Microsoft 365, its admin console enables account provisioning, assigning phone numbers, number porting, and reporting and analytics. With seamless escalation from group chat to video call, it enables in-call attendee management, screen sharing and chats. Available for all major browsers and Apple devices, it supports the current Android version and its previous three versions at any given time. Best For: Collaboration Start Price: [ $4Per User, Monthly ](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=Microsoft%2BTeams&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F6e01383fd96a17ae51cc3e15447e7533-e6d0ee2142d732304f67a32d5a9e1d53%2Fresources%2Fnormal%2Flogo.png%3F1693318448&price=1) Free Trial: Yes ([Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=Microsoft+Teams&category=Business+Phone+Systems&product%5Flogo=https://cdn.selecthub.com/products/6e01383fd96a17ae51cc3e15447e7533-e6d0ee2142d732304f67a32d5a9e1d53/resources/normal/logo.png?1693318448)) Good For: Any company size Deployment: Cloud User Sentiment: 85% of users recommend this product i Based on user reviews collected from popular reviews sites. Analyst Score i Our Overall analyst rating for Business Phone Systems products is based on scores in our selection platform for 92 functional requirements and 8 technical requirements. Each functional and technical requirement is scored on a scale of 0 (not supported) to 100 (fully supported out of the box). 92 [Visit Site](https://www.microsoft.com/en-us/microsoft-teams/group-chat-software) Compare (up to 5 products) [ Toky by Toky ](https://www.selecthub.com/p/business-phone-systems/toky/) [Request Demo](https://pmo.selecthub.com/get-product-demo/?category=Business+Phone+Systems&product%5Fname=Toky&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F6528f3f143a1db743a30a3c4443d35c8-8f2fe8003b7fb8a4de490e650de975e4%2Fresources%2Fnormal%2Flogo.png%3F1693318529) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=Toky&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F6528f3f143a1db743a30a3c4443d35c8-8f2fe8003b7fb8a4de490e650de975e4%2Fresources%2Fnormal%2Flogo.png%3F1693318529&price=2) Toky is a cloud-based phone system that consolidates data, personalizing customer service by automatically synching interactions to customer records. It also provides virtual phone numbers in multiple countries, and integrates well with CRM and other tools. Its other attributes include IVR phone trees, bulk SMS, reporting and analytics, speech-to-text, fax-to-email, call monitoring, a power dialer and more. Start Price: [ $25Per Agent, Monthly ](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=Toky&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F6528f3f143a1db743a30a3c4443d35c8-8f2fe8003b7fb8a4de490e650de975e4%2Fresources%2Fnormal%2Flogo.png%3F1693318529&price=2) Free Trial: Yes ([Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=Toky&category=Business+Phone+Systems&product%5Flogo=https://cdn.selecthub.com/products/6528f3f143a1db743a30a3c4443d35c8-8f2fe8003b7fb8a4de490e650de975e4/resources/normal/logo.png?1693318529)) Good For: Any company size Deployment: Cloud User Sentiment: 85% of users recommend this product i Based on user reviews collected from popular reviews sites. [Visit Site](https://toky.co/en) Compare (up to 5 products) [ Tresta by Tresta ](https://www.selecthub.com/p/business-phone-systems/tresta/) [Request Demo](https://pmo.selecthub.com/get-product-demo/?category=Business+Phone+Systems&product%5Fname=Tresta&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fa1ede0fbb325095eeddd665433fb969c-5fcf3f279f19943ddf1e1fc5ec1412de%2Fresources%2Fnormal%2Flogo.png%3F1736312318) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=Tresta&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fa1ede0fbb325095eeddd665433fb969c-5fcf3f279f19943ddf1e1fc5ec1412de%2Fresources%2Fnormal%2Flogo.png%3F1736312318&price=1) Tresta provides a comprehensive software solution that streamlines business communication by managing tasks such as Business Phone operations. It is particularly well-suited for small to medium-sized enterprises across various industries, including retail, healthcare, and professional services, due to its ability to enhance communication efficiency and organizational workflow. One of its standout benefits is the intuitive interface that simplifies task management while ensuring robust reliability. Among its powerful features are advanced call routing, integration with CRM systems, and real-time analytics, which empower businesses to monitor and optimize their communication strategies effectively. Users have found Tresta to be highly adaptable and reliable compared to similar offerings, often highlighting its ease of use and excellent customer support. Pricing details vary based on specific needs and scale, so it is recommended to contact SelectHub for a tailored quote. Start Price: [ $10Per User, Monthly ](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=Tresta&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fa1ede0fbb325095eeddd665433fb969c-5fcf3f279f19943ddf1e1fc5ec1412de%2Fresources%2Fnormal%2Flogo.png%3F1736312318&price=1) Free Trial: Yes ([Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=Tresta&category=Business+Phone+Systems&product%5Flogo=https://cdn.selecthub.com/products/a1ede0fbb325095eeddd665433fb969c-5fcf3f279f19943ddf1e1fc5ec1412de/resources/normal/logo.png?1736312318)) Good For: Small & medium companies Deployment: Cloud User Sentiment: 59% of users recommend this product i Based on user reviews collected from popular reviews sites. [Visit Site](https://www.tresta.com) Compare (up to 5 products) [ Vonix by Vonix Networks ](https://www.selecthub.com/p/business-phone-systems/vonix/) [Request Demo](https://pmo.selecthub.com/get-product-demo/?category=Business+Phone+Systems&product%5Fname=Vonix&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F0065827f588a93273fc4573b432622cf-91cc40e586ed0d06ceec328d608cb5c6%2Fresources%2Fnormal%2Flogo.png%3F1736276226) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=Vonix&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F0065827f588a93273fc4573b432622cf-91cc40e586ed0d06ceec328d608cb5c6%2Fresources%2Fnormal%2Flogo.png%3F1736276226&price=2) Vonix Networks’ Business Phone software serves as a robust communication solution tailored for small to medium-sized enterprises across sectors like retail, hospitality, and professional services. It excels in managing business calls with features such as auto-attendant, voicemail-to-email, and customizable call routing, ensuring efficient and seamless interactions. The software stands out due to its seamless integration capabilities, user-friendly interface, and scalability, allowing businesses to expand their communication infrastructure as needed. Users appreciate its reliability and comprehensive analytics, which contribute to enhanced customer service and operational productivity. Compared to similar offerings, Vonix’s Business Phone is often noted for its superior ease of use and dependable performance based on user feedback. Pricing details are not publicly listed, so interested parties are encouraged to contact SelectHub for a personalized quote that fits their specific requirements. Start Price: [ $19.99Per User, Monthly ](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=Vonix&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F0065827f588a93273fc4573b432622cf-91cc40e586ed0d06ceec328d608cb5c6%2Fresources%2Fnormal%2Flogo.png%3F1736276226&price=2) Free Trial: Yes ([Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=Vonix&category=Business+Phone+Systems&product%5Flogo=https://cdn.selecthub.com/products/0065827f588a93273fc4573b432622cf-91cc40e586ed0d06ceec328d608cb5c6/resources/normal/logo.png?1736276226)) Good For: Small & medium companies Deployment: Cloud User Sentiment: 97% of users recommend this product i Based on user reviews collected from popular reviews sites. [Visit Site](https://www.vonix.io) Compare (up to 5 products) [ Dialpad Ai Voice by Dialpad, Inc. ](https://www.selecthub.com/p/business-phone-systems/dialpad-ai-voice/) [Request Demo](https://pmo.selecthub.com/get-product-demo/?category=Business+Phone+Systems&product%5Fname=Dialpad%2BAi%2BVoice&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F83d628cd269f70f11a5986502ddf997e-d6c525a4cce3284dbc57a69a3aa6be1b%2Fresources%2Fnormal%2Flogo.png%3F1723854328) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=Dialpad%2BAi%2BVoice&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F83d628cd269f70f11a5986502ddf997e-d6c525a4cce3284dbc57a69a3aa6be1b%2Fresources%2Fnormal%2Flogo.png%3F1723854328&price=2) Dialpad Ai Voice is a sophisticated software solution designed to streamline business communication through advanced voice technology. It integrates seamlessly with various business tools, offering features like real-time transcription, intelligent call routing, and voice analytics. This platform is particularly well-suited for businesses of all sizes that require efficient and reliable communication systems, such as customer service teams, sales departments, and remote workforces. The benefits include enhanced productivity, improved customer interactions, and actionable insights from call data. Popular features include AI-powered call summaries, automated note-taking, and seamless integration with CRM systems. Users often praise its intuitive interface and robust functionality, which set it apart from similar products. Pricing details can vary based on the specific needs and scale of the business, so it's recommended to contact SelectHub for a tailored quote. Overall, Dialpad Ai Voice is a versatile and powerful tool for modern business communication. Start Price: [ $15Per User, Monthly ](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=Dialpad%2BAi%2BVoice&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F83d628cd269f70f11a5986502ddf997e-d6c525a4cce3284dbc57a69a3aa6be1b%2Fresources%2Fnormal%2Flogo.png%3F1723854328&price=2) Free Trial: Yes ([Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=Dialpad+Ai+Voice&category=Business+Phone+Systems&product%5Flogo=https://cdn.selecthub.com/products/83d628cd269f70f11a5986502ddf997e-d6c525a4cce3284dbc57a69a3aa6be1b/resources/normal/logo.png?1723854328)) Good For: Any company size Deployment: Cloud User Sentiment: 88% of users recommend this product i Based on user reviews collected from popular reviews sites. [Visit Site](https://www.dialpad.com/ai-voice/) Compare (up to 5 products) [ Sideline by Pinger ](https://www.selecthub.com/p/business-phone-systems/sideline-com/) [Request Demo](https://pmo.selecthub.com/get-product-demo/?category=Business+Phone+Systems&product%5Fname=Sideline&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F75a1f82bf4376a1bcfdc5a0bd08ac34f-99a89241d30535127000ac6a2ce2a044%2Fresources%2Fnormal%2Flogo.png%3F1737659408) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=Sideline&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F75a1f82bf4376a1bcfdc5a0bd08ac34f-99a89241d30535127000ac6a2ce2a044%2Fresources%2Fnormal%2Flogo.png%3F1737659408&price=2) Sideline offers a versatile business phone solution that seamlessly integrates a separate phone number into a user's existing device. Tailored for small to medium-sized businesses, freelancers, and professionals across various industries, Sideline provides a polished communication platform without the need for additional hardware. Its standout benefits include enhanced privacy by keeping personal and business calls distinct, as well as features like unlimited texting and calling, customizable voicemail, and team collaboration tools. Users particularly appreciate its intuitive interface and reliable performance, which streamline daily communication tasks effectively. Compared to similar offerings, Sideline is often praised for its user-friendly design and robust feature set that caters specifically to business needs. While pricing details are not explicitly available, potential customers are encouraged to reach out to SelectHub to obtain a tailored quote that best fits their individual requirements. Start Price: [ $14.99Monthly ](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=Sideline&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F75a1f82bf4376a1bcfdc5a0bd08ac34f-99a89241d30535127000ac6a2ce2a044%2Fresources%2Fnormal%2Flogo.png%3F1737659408&price=2) Free Trial: Yes ([Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=Sideline&category=Business+Phone+Systems&product%5Flogo=https://cdn.selecthub.com/products/75a1f82bf4376a1bcfdc5a0bd08ac34f-99a89241d30535127000ac6a2ce2a044/resources/normal/logo.png?1737659408)) Good For: Any company size Deployment: Cloud User Sentiment: 78% of users recommend this product i Based on user reviews collected from popular reviews sites. [Visit Site](https://www.sideline.com/) Compare (up to 5 products) [ Cytracom by Cytracom ](https://www.selecthub.com/p/ucaas-providers/cytracom/) [Request Demo](https://pmo.selecthub.com/get-product-demo/?category=Business+Phone+Systems&product%5Fname=Cytracom&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F1602c2b2b3692f45f9c6f00e435bdde5-d253d609461f422846d40cfe4a3d8eb3%2Fresources%2Fnormal%2Flogo.png%3F1736278713) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=Cytracom&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F1602c2b2b3692f45f9c6f00e435bdde5-d253d609461f422846d40cfe4a3d8eb3%2Fresources%2Fnormal%2Flogo.png%3F1736278713&price=2) Cytracom offers a comprehensive Unified Communications as a Service (UCaaS) platform that seamlessly integrates various communication tools such as voice, video, messaging, and collaboration features into a single, manageable interface. Designed for businesses of all sizes, particularly those in sectors like technology, healthcare, and professional services, it provides scalable solutions tailored to diverse operational needs. One of its standout benefits is its robust reliability and flexibility, allowing organizations to enhance their communication infrastructure without extensive overhead. The platform boasts powerful features like advanced call routing, real-time analytics, and intuitive user management, which empower teams to operate efficiently and stay connected. Users frequently highlight its ease of use and dependable performance compared to similar offerings, noting its ability to adapt to evolving business requirements. Pricing details are best obtained by reaching out to SelectHub, ensuring that organizations receive a customized quote that aligns with their specific needs. Start Price: [ $29.95Per User, Monthly ](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=Cytracom&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F1602c2b2b3692f45f9c6f00e435bdde5-d253d609461f422846d40cfe4a3d8eb3%2Fresources%2Fnormal%2Flogo.png%3F1736278713&price=2) Free Trial: Yes ([Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=Cytracom&category=Business+Phone+Systems&product%5Flogo=https://cdn.selecthub.com/products/1602c2b2b3692f45f9c6f00e435bdde5-d253d609461f422846d40cfe4a3d8eb3/resources/normal/logo.png?1736278713)) Good For: Any company size Deployment: Cloud User Sentiment: 93% of users recommend this product i Based on user reviews collected from popular reviews sites. [Visit Site](https://www.cytracom.com/) Compare (up to 5 products) * < * 1 * 2 * 3 * 4 * \> ### Guide Contents * [Executive Summary](#bg-heading-1) * [Types of Business Phone Systems](#bg-heading-2) * [Deployment Methods](#bg-heading-3) * [Primary Benefits](#bg-heading-4) * [Implementation Goals](#bg-heading-5) * [Basic Features & Functionality](#bg-heading-6) * [Advanced Features & Functionality](#bg-heading-7) * [Current & Upcoming Trends](#bg-heading-8) * [Software Comparison Strategy](#bg-heading-9) * [Cost & Pricing Considerations](#bg-heading-10) * [Questions To Ask Yourself](#bg-heading-11) * [Questions To Ask Vendors](#bg-heading-12) * [Next Steps](#bg-heading-13) Related Categories [Call Tracking Software](https://www.selecthub.com/c/call-tracking-software/) [Cloud PBX](https://www.selecthub.com/c/cloud-pbx-software/) [Cloud Phone Systems](https://www.selecthub.com/c/cloud-phone-systems/) ▼ [Telephony Software](https://www.selecthub.com/c/telephony-software/) [UCaaS Providers](https://www.selecthub.com/c/ucaas-providers/) [Virtual Phone Systems](https://www.selecthub.com/c/virtual-phone-systems/) [VoIP Providers](https://www.selecthub.com/c/voip-providers/) ▲ List Your Product Thousands of buyers are researching their next purchase. Ensure they find you by claiming your product profile now. [Claim Product Listing]( https://pmo.selecthub.com/claim-your-product/) ## Business Phone Systems Buyer's Guide **Business Phone Systems are All About Better Business Communication** By Ashita Ahuja, Technical Content Writer at SelectHub ![Business Phone Systems BG Header]() No company wants to miss out on business opportunities or valuable clients due to poor communication. Regardless of what industry you’re in, communication is the backbone of any successful business. The right business phone system can streamline and support these essential connections, helping you succeed. By tracking and handling all inbound and outbound contact, business phone systems ensure you never miss an important call or message from a partner or customer. In addition to the functionality of traditional telephony, these systems have other advanced features to support your operations, like automated transcription, extensive call records and unbeatable call quality. If you’re looking for a better way to communicate, you’ve come to the right place. In this buyer’s guide, we’ll go over the benefits and features of business phone systems, industry trends to look out for and tips for how to pick the best system for your business. ### Executive Summary * Business phone systems help companies to streamline the overall communication workflow. * Some key features include call recording, ring groups, voicemail and instant messaging. * Key trends in the business phone systems industry include UCaaS, 5G adoption and AI. * Make sure you ask the vendor any questions you might have about the system before committing to a purchase. **What This Guide Covers:** * [Deployment Methods](#2) * [Benefits](#3) * [Implementation Goals](#4) * [Basic Features & Functionality](#5) * [Advanced Features to Consider](#6) * [Current & Upcoming Trends](#7) * [Software Comparison Strategy](#8) * [Cost & Pricing Considerations](#9) * [Questions To Ask Yourself](#11) * [Questions To Ask Vendors](#12) * [Next Steps](#13) [ Get the Full in-depth Business Phone Systems Report See how the Business Phone Systems leaders fare against the most common key requirements Get your free Report ](https://pmo.selecthub.com/request-custom-scorecard/?category=Business%20Phone%20Systems) ### Types of Business Phone Systems There are three basic types of business phone systems: KSU, PBX and VoIP. These systems differ from one another in terms of features, and each of them has a hosted and non-hosted version. ##### Key System Units KSU systems can only accommodate a limited number of phone lines; hence, it’s used by companies with a maximum of 40 employees. Similar in many ways to a home telephone system, KSU has all the basic features and is easy to use. However, it lacks portability and flexibility. If you plan to scale your business, it’s better to opt for PBX or VoIP phone systems. There’s also another variation to this system called KSU-less. While KSU-less is more portable and flexible, it isn’t sold commercially and only allows up to 10 phone operators. ##### Private Branch Exchange PBX systems operate with programmable switching devices that allow automatic call routing. It’s more advanced than KSU, handling a higher volume of calls and operators, and can even run without electricity in the event of an outage. Though it’s usually an in-house phone system, companies can also opt for mobile PBX systems that allow employees to use mobile phones as additional extensions. ##### Voice over Internet Protocol (VoIP) VoIP systems are the most advanced modern telephony technology, the fastest-growing type of phone system in the U.S. They make and receive calls using the internet, enabling employees to communicate with clients or colleagues all over the world. This is especially advantageous for companies that operate in multiple locations and cater to a global customer base. ##### Cloud-based technologies In addition to the three main types outlined above, some modern business phone systems fall into an emerging software category. Though VoIP is the gold-standard for digital telecommunications, cloud-based technologies, like virtual phone systems, make far-reaching, affordable contact solutions accessible to almost any organization. While they aren’t always as advanced as full-fledged VoIP systems, cloud-based and virtual phone systems use the same basic mechanism to make and receive calls — they work over the internet, with some even using VoIP. What they lack in sophistication, they make up for in accessibility, as many virtual phone systems are extremely low-cost, even free to use. ### Deployment Methods There are two typical deployment methods for business phone systems — on-premise and cloud-based. On-premise systems are systems you have in-house, in your building or office. Companies purchase their own equipment and usually need to employ a dedicated IT staff to oversee system maintenance and updates. Cloud-based systems, on the other hand, don’t need in-house infrastructure to work. Calls are handled over the internet, so the only equipment you need are the endpoint devices, like desk phones or computers, to make and receive calls. The vendor is usually responsible for maintenance and updates. The setup you choose depends on what suits your needs best. If you’re looking for a dependable, flexible, user-friendly system to help a mostly remote staff communicate, you should probably opt for a cloud-based system. If your team works in a dedicated office space and you want more control over your system, you might prefer an on-premise option. ### Primary Benefits The right business phone system can benefit your business in many ways. Let’s go over some of the main benefits. ![Business Phone Systems Benefits]() #### Lower Costs Eliminate the costs involved with expensive hardware, complex instruments, wires and long-distance carriers. You can access and enjoy advanced features that are far more affordable and capable than traditional phone systems. #### Better Security Using a private phone may put your private data at risk. Employees using their own devices could compromise the security of your clients’ information and your own proprietary data. A cloud business phone system ensures that your personal contact information is secure and confidential, with built-in security features to prevent data leakage and exposure. #### Scalability Add extra phone lines, extensions and more advanced features as and when you need them. Quickly install new phones to keep up with growing staff and minimize workflow disruption. A cloud phone system has the added benefit of reduced communication downtime due to timely updates and maintenance. #### Better Communication Manage your calls from pin to plane, including where and when you receive them. Interact with clients flexibly using multiple channels and networks and easily share documents and information even while you’re on the go. [ Business Phone Systems Report Expert recommendations and analysis on the top Business Phone Systems Get free access now ](https://pmo.selecthub.com/request-custom-scorecard/?category=Business%20Phone%20Systems) ### Implementation Goals | **Goal 1** Decrease Pressure On Employees | Use call routing, voicemail and call queues. Employees save time without undergoing advanced training since most business phone vendors provide sufficient technical guidance and support. Your staff members can concentrate on other work while features like auto attendant help them handle and manage calls. | | ------------------------------------------------------ | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | **Goal 2** Improve Internal And External Communication | Set up direct phone lines for employees in different departments, facilitating better internal communication. Customers get quicker responses due to increased employee availability and multiple communication channels. | | **Goal 3** Ensure Business Continuity | Remain available 24/7 for clients, especially for businesses in multiple time zones. Improve accessibility and use call routing, call transferring and auto attendant to ensure customers and partners receive help promptly. | | **Goal 4** Better Reporting Capabilities | Track calls and use analysis tools to strategically adjust practices. Record information such as customer concerns, call times, the percentage of abandoned calls and other crucial metrics. Make staff changes, discover problem areas and devise ways to enhance customer satisfaction. | [ Business Phone Systems Report Expert recommendations and analysis on the top Business Phone Systems Get free access now ](https://pmo.selecthub.com/request-custom-scorecard/?category=Business%20Phone%20Systems) ### Basic Features & Functionality | Call Recording | Record calls and save them in the cloud. Allow employees to use important conversations for training purposes. Keep records for quality assurance and legal needs. | | ----------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | Ring Groups | Ring groups allow you to combine phone extensions, so the assigned devices ring together when there is an incoming call. It’s a way to improve call routing and distribution across departments in an organization. | | Call Forwarding | Allow employees to automatically divert callers to a new number or another number. It also allows employees to retain their old numbers, causing less confusion among clients or colleagues. | | Hold Music | Fill the silence with music or recorded audio whenever a caller is put on hold to make callers wait longer. You can add work hours, events, promotions, and more in the recording to keep callers entertained and informed. This helps [increase retention rates](https://www.business2community.com/customer-experience/hold-music-how-to-increase-caller-retention-by-98-02087596) and can influence the caller's attitude to some extent. | | Voicemail | It's not always possible to pick up a call. Voicemail allows callers to leave a message so employees can get back to them. Employees can also access voicemail messages to identify customer concerns or for training purposes. Most systems transcribe these audio messages and send them to your email, allowing you to read and respond to them quickly. | | Caller ID | Customers may not accept calls if they don't recognize the number. Caller ID helps ensure the people you call see your company’s name so they’re more inclined to pick up. According to a report by Hiya, 32% of respondents said that [adding ID to calls](https://f.hubspotusercontent30.net/hubfs/6751436/2022/Reports-and-Studies/State-of-the-Call-2022/2022%5FSOTC%5Freport.pdf) made them more likely to answer them. | | Conference Calls | Conduct video or voice meetings with multiple employees across different locations, facilitating better collaboration and communication. | | Instant Messaging | Respond instantly to customer queries with an integrated messaging platform, reducing wait times. Send SMS messages without the need for a cellular network. | | Call Routing | Place callers in a queue based on predefined criteria and route them to a specific team or individual. Some of the key criteria include agent availability, language preferences, call volume and agent expertise. | | Auto Attendant | A friendly AI greets callers, asks them which department they’re seeking and connects them. This feature routes and organizes incoming calls, saving time spent on manual call distribution. | [ Business Phone Systems Report Expert recommendations and analysis on the top Business Phone Systems Get free access now ](https://pmo.selecthub.com/request-custom-scorecard/?category=Business%20Phone%20Systems) ### Advanced Features & Functionality | Unified Communications as a Service (UCaaS) | Unified communications as a service integrates and unifies various communication methods and devices, supporting phone calls, video conferencing, instant messaging, emails, SMS, fax, voicemail and more. | | ------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | Real-time Analytics | View calls as they happen and manage call flow, boost sales and get more information on leads. Divert calls to available employees, reducing the time spent by callers waiting in the queue. | ### Current & Upcoming Trends The business phone systems industry is constantly evolving. Here’s an overview of the latest trends and changes to watch. ![Business Phone Systems Trends]() #### Hosted VoIP An increasing number of companies are moving towards hosted VoIP services as they’re more affordable and require less maintenance. SMBs and large companies alike are looking at adopting VoIP services to scale their infrastructure and meet increasing demands. #### Unified Communications as a Service (UCaaS) UCaaS adoption is on the rise, allowing businesses to set up large, multi-channel communication infrastructure at a more affordable price point than traditional models. Hybrid and remote workplaces have only increased its popularity because of how well it supports distributed workforces. #### 5G Adoption The 5G adoption increases communication speeds and improves response rates. Its superior bandwidth and reliable connectivity make it an essential upgrade for any business that wants to stay competitive. #### AI An increasing number of businesses are leveraging AI for personalization and customer service purposes, with [52% of companies](https://www.pwc.com/us/en/tech-effect/ai-analytics/ai-predictions.html) accelerating adoption due to the COVID-19 pandemic. AI not only helps [intelligently route](https://www.convai.com.au/blog/what-is-intelligent-call-routing) and organize calls for optimal service, but also gives companies unprecedented insight into their customers’ preferences and needs with data analytics. [ Business Phone Systems Report Expert recommendations and analysis on the top Business Phone Systems Get free access now ](https://pmo.selecthub.com/request-custom-scorecard/?category=Business%20Phone%20Systems) ### Software Comparison Strategy With so many business phone systems on the market, it can be difficult to decide which solution is actually best for your organization. Start by considering what your business needs. Ask yourself some basic questions. Where does your current communication fall short? What do you hope the software will address? Once you’ve compiled a few potential options, don’t forget to research your vendors. You can check online reviews, read industry guides and ask colleagues for their recommendations. Some vendors may even offer a free trial of their product, so you can see how the system functions in your business before you commit. ### Cost & Pricing Considerations Investing in a new communication system is a significant step for any company. Many factors can affect the total cost. A standard analog phone system is a cheaper option than a hosted PBX or VoIP service, but the difference in functionality is massive. Make sure to consider all potential costs, including hardware, installation, platform charges, SIP Trunking/ISDN charges, probable subscription charges and other expenses. You can always start with a more affordable package or basic version before updating to a more advanced system. Sometimes, a basic program is all you need to meet your communication needs. Just because something is more expensive doesn’t mean it’s more suitable for your business. You don’t want to pay for advanced features you won’t use. Other factors that might affect cost include: * Number of phones * Business size * Features * Customer service and support * Upgrades [ Business Phone Systems Report Expert recommendations and analysis on the top Business Phone Systems Get free access now ](https://pmo.selecthub.com/request-custom-scorecard/?category=Business%20Phone%20Systems) ### Questions To Ask Yourself Use these questions as a starting point for internal conversations: * What challenges is my business currently facing, and how can business phone systems help solve them? * What type of package or subscription will be best for my organization? * What is my budget? * What features of this software will be most helpful to me? * How will this software enhance my business operations and increase efficiency, productivity and sales? ![Business Phone Systems Questions to Ask]() ### Questions To Ask Vendors Use these questions as a starting point for conversations with vendors about the vendor and the software: #### About the Software * Which platforms does the software support? * Will the software be beneficial for all the teams in my organization? * Does it run smoothly, and is the interface easy to understand? * What are the different subscription plans or packages to subscribe to? * Do less expensive programs offered have certain limitations? If yes, what are they? #### About the Vendor * How many years of experience do you have in this industry? * How many companies have successfully employed this software? * What support and training do you provide? * What company sizes do you typically work with? * How long does onboarding take? [ Business Phone Systems Report Expert recommendations and analysis on the top Business Phone Systems Get free access now ](https://pmo.selecthub.com/request-custom-scorecard/?category=Business%20Phone%20Systems) ### Next Steps The right business phone system can improve communication, team collaboration, build a professional image for your company and enhance your mobility. While selecting the right product isn’t always an easy task, we hope this guide has given you a solid starting point for your search. If you need more help, check out our [comparison report](https://pmo.selecthub.com/request-custom-leaderboard/?category=Business%20Phone%20Systems) to see how top industry leaders stack up. 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[ ](https://www.selecthub.com/author/ashita-ahuja/) Written By [Ashita Ahuja](https://www.selecthub.com/author/ashita-ahuja/) Technical Content Writer Ashita works as a Technical Writer at SelectHub specializing in VOIP, Business Phones, LMS, CMS and more. She is also a published author. When not writing articles, she enjoys watching rom-coms, listening to music and cooking. She loves collecting stationery, cannot still get the hang of riding a bicycle and suffers from acrophobia. [See Full Bio](https://www.selecthub.com/author/ashita-ahuja/) [ ](https://www.selecthub.com/author/sagardeep-roy/) Technical Research By [Sagardeep Roy](https://www.selecthub.com/author/sagardeep-roy/) Senior Analyst Sagardeep is a Senior Research Analyst at SelectHub, specializing in diverse technical categories. His expertise spans Business Intelligence, Analytics, Big Data, ETL, Cybersecurity, artificial intelligence and machine learning, with additional proficiency in EHR and Medical Billing. Holding a Master of Technology in Data Science from Amity University, Noida, and a Bachelor of Technology in Computer Science from West Bengal University of Technology, his experience across technology, healthcare, and market research extends back to 2016\. As a certified Data Science and Business Analytics professional, he approaches complex projects with a results-oriented mindset, prioritizing individual excellence and collaborative success. [See Full Bio](https://www.selecthub.com/author/sagardeep-roy/) [ ](https://www.selecthub.com/author/manan-roy/) Technical Review By [Manan Roy](https://www.selecthub.com/author/manan-roy/) Principal Analyst Manan is a native of Tezpur, Assam (India), who currently lives in Kolkata, West Bengal (India). At SelectHub, he works on categories like CRM, HR, PPM, BI, and EHR. He has a Bachelor of Technology in CSE from The Gandhi Institute of Engineering and Technology, a Master of Technology from The Institute of Engineering and Management IT, and an MBA in Finance from St. Xavier's College. He's published two research papers, one in a conference and the other in a journal, during his Master of Technology. [See Full Bio](https://www.selecthub.com/author/manan-roy/) [ ](https://www.selecthub.com/author/dianna-dragonetti/) Edited By [Dianna Dragonetti](https://www.selecthub.com/author/dianna-dragonetti/) Content Editor As an editor, Dianna Dragonetti leads a team of five writers in writing about a variety of software, with an emphasis on how these tools empower businesses. Categories include accounting, learning management systems, content management systems, supply chain management, and electronic data interchange. 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