[Home](https://www.selecthub.com/) \> [Business Phones](https://www.selecthub.com/category/business-phones/) \> [Business Phone Systems](https://www.selecthub.com/c/business-phone-systems/) \> [Toky](https://www.selecthub.com/p/business-phone-systems/toky/) \> Toky vs MiCloud Connect # Toky vs MiCloud Connect Last Updated: June 8th, 2026 Our analysts compared [Toky](https://www.selecthub.com/p/business-phone-systems/toky/) vs [MiCloud Connect](https://www.selecthub.com/p/business-phone-systems/micloud-connect/) based on data from our 400+ point analysis of [Business Phone Systems](https://www.selecthub.com/c/business-phone-systems/), user reviews and our own crowdsourced data from our [free software selection platform](https://www.selecthub.com/about/start-free-selection-project-site/?category=Business Phone Systems&cta=business-phone-systems). [Overview](#product-overview) [Pricing](#product-pricing) [Our Review](#product-analyst-summary) [User Ratings](#user-sentiment-section) [Features](#product-benefits-features) [Analyst Ratings](#analyst-rating-section) [Comparison Charts](#product-comparison-charts) [Screenshots](#product-screenshots) Remove Add to Compare [![Toky Software Tool](https://cdn.selecthub.com/products/6528f3f143a1db743a30a3c4443d35c8-8f2fe8003b7fb8a4de490e650de975e4/resources/normal/logo.png?1693318529)](https://www.selecthub.com/p/business-phone-systems/toky/) Remove Add to Compare [![MiCloud Connect Software Tool](https://cdn.selecthub.com/products/4f00921114932db3f8662a41b44ee68f-7520f5164e93bbc060bcf711431c85de/resources/normal/logo.png?1693318956)](https://www.selecthub.com/p/business-phone-systems/micloud-connect/) [ ![Product Awards](https://www.selecthub.com/display/images/awards_badge.svg) ](#awards-section) [Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Business+Phone+Systems&product%5Fname=Toky&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F6528f3f143a1db743a30a3c4443d35c8-8f2fe8003b7fb8a4de490e650de975e4%2Fresources%2Fnormal%2Flogo.png%3F1693318529) [Demo](https://pmo.selecthub.com/get-product-demo/?category=Business+Phone+Systems&product%5Fname=Toky&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F6528f3f143a1db743a30a3c4443d35c8-8f2fe8003b7fb8a4de490e650de975e4%2Fresources%2Fnormal%2Flogo.png%3F1693318529) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=Toky&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F6528f3f143a1db743a30a3c4443d35c8-8f2fe8003b7fb8a4de490e650de975e4%2Fresources%2Fnormal%2Flogo.png%3F1693318529&price=2) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=Toky&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F6528f3f143a1db743a30a3c4443d35c8-8f2fe8003b7fb8a4de490e650de975e4%2Fresources%2Fnormal%2Flogo.png%3F1693318529&price=2) [Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Business+Phone+Systems&product%5Fname=MiCloud%2BConnect&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F4f00921114932db3f8662a41b44ee68f-7520f5164e93bbc060bcf711431c85de%2Fresources%2Fnormal%2Flogo.png%3F1693318956) [Demo](https://pmo.selecthub.com/get-product-demo/?category=Business+Phone+Systems&product%5Fname=MiCloud%2BConnect&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F4f00921114932db3f8662a41b44ee68f-7520f5164e93bbc060bcf711431c85de%2Fresources%2Fnormal%2Flogo.png%3F1693318956) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=MiCloud%2BConnect&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F4f00921114932db3f8662a41b44ee68f-7520f5164e93bbc060bcf711431c85de%2Fresources%2Fnormal%2Flogo.png%3F1693318956&price=2) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=MiCloud%2BConnect&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F4f00921114932db3f8662a41b44ee68f-7520f5164e93bbc060bcf711431c85de%2Fresources%2Fnormal%2Flogo.png%3F1693318956&price=2) ### Products Insights Overall Rating Comparison [ Analyst Rating we're gathering data ](#analyst-rating-section) [ User Sentiment ![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) (227 Reviews) ](#user-sentiment-section) [ Analyst Rating 98 Detailed Analysis ](#analyst-rating-section) [ User Sentiment ![Good User Sentiment](https://www.selecthub.com/display/images/scores/good.svg) (607 Reviews) ](#user-sentiment-section) Price Starts From $25/Agent, Monthly [ Free Trial is available →](https://pmo.selecthub.com/free-trial/?product%5Fname=Toky&category=Business Phone Systems&product%5Flogo=https://d3uimxdj41cg3o.cloudfront.net/products/6528f3f143a1db743a30a3c4443d35c8-8f2fe8003b7fb8a4de490e650de975e4/resources/normal/logo.png?1693318529) $20/User, Monthly Free Trial is unavailable → Pros What we like about Toky and MiCloud Connect: **Effortless Setup:** Users praise Toky for its user-friendly interface and straightforward setup process, allowing them to get their business phone system up and running quickly without technical headaches. **Cost-Effective Solution:** Many users appreciate Toky's affordability, especially its transparent pricing plans that eliminate hidden fees, making it a budget-friendly choice for businesses of all sizes. **Feature-Rich Platform:** Toky is lauded for its comprehensive suite of features, including call recording, call forwarding, and voicemail transcription, empowering businesses to manage their communications effectively. **Seamless Integration:** Effortlessly connect with other MiCloud services, such as MiTeam Meetings and MiCollab, for a unified communications experience. **Enhanced Collaboration:** Foster teamwork with features like instant messaging, file sharing, and video conferencing, all within a single platform. **Scalability and Flexibility:** Easily adjust your phone system to meet changing business needs, adding or removing users as required. **Cost Savings:** Reduce expenses with a cloud-based solution that eliminates the need for on-premises hardware and maintenance. Cons What we dislike about Toky and MiCloud Connect: **Limited Integrations:** Users express frustration over Toky's limited third-party integrations, particularly with popular CRM and helpdesk solutions. This lack of integration makes it difficult to streamline workflows and consolidate customer data. **Occasional Call Quality Issues:** Some users report experiencing occasional call quality issues, such as dropped calls, jitter, and latency. These issues can be disruptive to business operations and negatively impact customer experience. **Mobile App Functionality:** Users find the mobile app functionality to be somewhat limited compared to desktop versions. Certain features, such as call transfer and advanced call handling options, are either missing or less intuitive on the mobile app. **Limited Customization:** MiCloud Connect offers limited customization options, making it difficult for businesses to tailor the system to their specific needs. **Integration Challenges:** Integrating MiCloud Connect with other business applications can be complex and time-consuming, leading to disruptions in workflow. **Scalability Concerns:** As businesses grow, MiCloud Connect may struggle to scale effectively, potentially hindering communication and collaboration. **Costly Add-Ons:** Essential features, such as call recording and advanced analytics, require additional paid add-ons, increasing the overall cost of the solution. ### Our Review User reviews from the past year suggest Toky is a bit of a mixed bag. While many appreciate its affordability and ease of use, particularly for small businesses dipping their toes into the world of VoIP, some have found its feature set a bit lacking compared to more established players like RingCentral or Dialpad. For example, users praise Toky's simple call forwarding and voicemail features, finding them intuitive and reliable. However, more advanced features like call analytics or CRM integrations seem to be where Toky falls short, leaving some users wanting more. Essentially, Toky seems best suited for small businesses or startups that prioritize simplicity and affordability over a vast array of features. If you're a larger company with complex communication needs, you might find yourself yearning for the robust functionality of Toky's more seasoned competitors. Show more MiCloud Connect is a business phone software that has received positive user reviews over the last year. Users appreciate its user-friendly interface, which makes it easy to set up and use. They also praise its call quality, which is clear and reliable. Additionally, MiCloud Connect offers a wide range of features, including call forwarding, voicemail, and video conferencing, which makes it a versatile solution for businesses of all sizes. Compared to similar products, MiCloud Connect stands out for its ease of use and reliability. Users find it to be more intuitive than other software, and they appreciate that it rarely experiences any downtime. Additionally, MiCloud Connect offers a number of features that are not available in other products, such as the ability to integrate with Microsoft Teams and Salesforce. These differentiating factors make MiCloud Connect a valuable option for businesses that are looking for a comprehensive and easy-to-use business phone solution. Overall, MiCloud Connect is a well-rounded business phone software that is suitable for businesses of all sizes. Its user-friendly interface, reliable call quality, and wide range of features make it a valuable option for businesses that are looking for a comprehensive and easy-to-use solution. Show more ### Analyst Rating Summary Overall Scores Based on the research and analysis by SelectHub's team of research analysts, MiCloud Connect has an analyst rating of 98\. Our analysts are still gathering data for Toky. we're gathering data 98 Features Comparison **Call Coverage** Handle incoming calls professionally by automatically redirecting them to the right person or group when you are busy or unavailable, ensuring no customer ever gets missed. we're gathering data 100 **Calling Features** Manage how you connect with customers and colleagues using essential capabilities like transferring calls, holding, and setting up three-way conversations with ease. we're gathering data 98 **Collaboration** Connect your team instantly with easy-to-use tools like video conferencing, secure chat, and file sharing, making teamwork and project completion smooth and fast. we're gathering data 97 [Show More](#) [Show More](https://pmo.selecthub.com/customize-data/?category=Business Phone Systems) ### Analyst Ratings for Functional Requirements [Customize This Data](#) [Customize This Data](https://pmo.selecthub.com/customize-data/?category=Business Phone Systems) How MiCloud Connect compares against the top 8 functional requirements as defined by SelectHub project data. Toky MiCloud Connect \+ Add Product [\+ Add Product](https://pmo.selecthub.com/customize-data/?category=Business Phone Systems) Call Coverage Calling Features Collaboration Mobile Capabilities Phone Numbers Phone System Voice Intelligence &Analytics Voicemail & Messaging 100 98 97 100 100 96 100 100 0 25 50 75 100 Implementation Level of Effort Estimation **Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. [Read more](#) **Tier 2:** Supported with workarounds or add-ons that may require additional costs. **Tier 3:** Requires partner integrations or custom development that is often at an additional cost. **Call Coverage** Handle incoming calls professionally by automatically redirecting them to the right person or group when you are busy or unavailable, ensuring no customer ever gets missed. we're gathering data N/A we're gathering data N/A we're gathering data N/A 100% 0% 0% **Calling Features** Manage how you connect with customers and colleagues using essential capabilities like transferring calls, holding, and setting up three-way conversations with ease. we're gathering data N/A we're gathering data N/A we're gathering data N/A 96% 0% 4% **Collaboration** Connect your team instantly with easy-to-use tools like video conferencing, secure chat, and file sharing, making teamwork and project completion smooth and fast. we're gathering data N/A we're gathering data N/A we're gathering data N/A 93% 7% 0% **Mobile Capabilities** Take your business phone line anywhere using our app on your cell phone, so you can make and receive calls, and manage your system on the go. we're gathering data N/A we're gathering data N/A we're gathering data N/A 100% 0% 0% **Phone Numbers** Choose the best local or toll-free number for your business, giving your company a professional presence and making it easy for customers to reach you. we're gathering data N/A we're gathering data N/A we're gathering data N/A 100% 0% 0% **Phone System** Run your entire business communication seamlessly in the cloud, giving you reliable voice quality and simple management without the need for complex hardware. we're gathering data N/A we're gathering data N/A we're gathering data N/A 93% 0% 7% **Voice Intelligence & Analytics** Get deep insights from every conversation by automatically analyzing customer sentiment, detecting key trends, and finding coaching opportunities to boost your team's performance. we're gathering data N/A we're gathering data N/A we're gathering data N/A 100% 0% 0% **Voicemail & Messaging** Access your missed messages anytime, anywhere by having your voicemails instantly converted to text and sent to your email or messaging app for quick review. we're gathering data N/A we're gathering data N/A we're gathering data N/A 100% 0% 0% **Customize This Data For Your Unique Needs** and compare feature capabilities head-to-head [CUSTOMIZE NOW](#) [CUSTOMIZE NOW](https://pmo.selecthub.com/customize-data/?category=Business Phone Systems) ### Analyst Ratings for Technical Requirements [Customize This Data](#) [Customize This Data](https://pmo.selecthub.com/customize-data/?category=Business Phone Systems) Implementation Level of Effort Estimation **Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. [Read more](#) **Tier 2:** Supported with workarounds or add-ons that may require additional costs. **Tier 3:** Requires partner integrations or custom development that is often at an additional cost. **Integration & Extensibility** Connect your phone system directly with tools you already use, like your CRM or help desk software, to instantly streamline workflows and keep all your customer data in sync. we're gathering data N/A we're gathering data N/A we're gathering data N/A 100% 0% 0% **Security** Protect your calls, data, and system from threats with built-in encryption, robust compliance standards, and reliable uptime, giving you total peace of mind. we're gathering data N/A we're gathering data N/A we're gathering data N/A 67% 0% 33% **Requirements Summary** Of typical requirements, the level of support for Toky is still being evaluated at this time. MiCloud Connect supports 96% and excels at Call Coverage, Integration & Extensibility and Mobile Capabilities. Toky has a user sentiment rating of 'great' based on 227 reviews, while MiCloud Connect has an analyst rating of 98 and a user sentiment rating of 'good' based on 607 reviews. ### User Sentiment Summary Toky has a user sentiment rating of 85 based on 227 reviews. MiCloud Connect has a user sentiment rating of 78 based on 607 reviews. ![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) 227 reviews ![Good User Sentiment](https://www.selecthub.com/display/images/scores/good.svg) 607 reviews Synopsis Evaluating all review platforms, our market analysts have compiled the following user sentiment data. 85% of users recommend this product Toky has a 'great' User Satisfaction Rating of 85% when considering 227 user reviews from 3 recognized software review sites. 78% of users recommend this product MiCloud Connect has a 'good' User Satisfaction Rating of 78% when considering 607 user reviews from 4 recognized software review sites. User Review Scores **G2.com, Inc** **3.7** (28) **3.8** (217) **Software Advice, Inc** **4.28** (103) n/a **Capterra Inc** **4.4** (96) **4.2** (248) **Gartner, Inc** n/a **4.0** (30) **TrustRadius** n/a **3.4** (112) ### Awards SelectHub awards earned by these products based on a comprehensive analysis by our research analysts. No awards. SelectHub research analysts have evaluated MiCloud Connect and concluded it earns best-in-class honors for Call Coverage and Voice Intelligence & Analytics. ![Call Coverage Award]() ![Voice Intelligence & Analytics Award]() ### Product Assistance Training Resources Documentation In Person Live Online Videos Webinars Documentation In Person Live Online Videos Webinars Support Email Phone Chat FAQ Forum Knowledge Base 24/7 Live Support Email Phone Chat FAQ Forum Knowledge Base 24/7 Live Support ### Product Basics Company Size i Small Medium Large Small Medium Large Platforms Supported Windows Mac Linux Android Chromebook Windows Mac Linux Android Chromebook Deployment Supported Cloud On-Premise Mobile Cloud On-Premise Mobile Comparison of Top Alternatives [ Toky Alternatives](https://www.selecthub.com/business-phone-systems/toky/alternatives/) [ MiCloud Connect Alternatives](https://www.selecthub.com/business-phone-systems/micloud-connect/alternatives/) ### Screenshots ![Screenshots]()![Screenshots]() ![Screenshots]()![Screenshots]()![Screenshots]() ### Key Features * **International Phone Number:** Establish virtual phone numbers in more than 60 countries to localize support for international customers. * **Phone Trees:** Allow customers to connect directly with the most appropriate agent using interactive voice response. * **Simultaneous Calls:** Eliminate the chances of missing leads by receiving calls from multiple customers simultaneously, depending upon the number of available agents. * **Greetings in Multiple Languages:** Boost customer satisfaction and engagement with pre-recorded, customized greetings and messages in several languages. * **Call History:** Access records of all interactions between agents and customers, including missed calls and voicemails, on a single dashboard. read more... * **Apps:** Access the mobile apps on computers, Mac, Android and iOS devices. * **Conferencing:** Access video and audio sharing options with screen-sharing and agenda tracker functionalities. * **Participant Management:** Make participant-related changes as per requirements including, adding attendees, putting them on mute and more. * **Access Contacts:** View contacts easily and group them. Sift the important or favorite contacts by adding a star to them. * **Call Handling:** Enable call routing based on availability. read more... ### Top Alternatives in Business Phone Systems [ 3CX ](https://www.selecthub.com/p/business-phone-systems/3cx/) [ 8x8 ](https://www.selecthub.com/p/call-center-software/8x8/) [ Bitrix24 ](https://www.selecthub.com/p/crm-software/bitrix24/) [ CXone ](https://www.selecthub.com/p/customer-experience-software/cxone/) [ Dialpad ](https://www.selecthub.com/p/customer-communication-management-software/dialpad/) [ Freshcaller ](https://www.selecthub.com/p/cloud-pbx-software/freshcaller/) [ GoToConnect ](https://www.selecthub.com/p/cloud-phone-systems/gotoconnect/) [ MiCloud Connect ](https://www.selecthub.com/p/business-phone-systems/micloud-connect/) [ Microsoft Teams ](https://www.selecthub.com/p/video-conferencing-software/microsoft-teams/) [ Nextiva ](https://www.selecthub.com/p/customer-experience-software/nextiva/) ### Head-to-Head Comparison ![Toky Software Tool]() ![3CX Software Tool]() [Toky VS 3CX](https://www.selecthub.com/business-phone-systems/3cx-vs-toky/) ![Toky Software Tool]() ![Aircall Software Tool]() [Toky VS Aircall](https://www.selecthub.com/business-phone-systems/aircall-vs-toky/) ![Toky Software Tool]() ![Broadvoice Software Tool]() [Toky VS Broadvoice](https://www.selecthub.com/business-phone-systems/broadvoice-vs-toky/) ![Toky Software Tool]() ![Dialpad Ai Voice Software Tool]() [Toky VS Dialpad Ai Voice](https://www.selecthub.com/business-phone-systems/toky-vs-dialpad-ai-voice/) ![Toky Software Tool]() ![Google Voice For Business Software Tool]() [Toky VS Google Voice For Business](https://www.selecthub.com/business-phone-systems/google-voice-for-business-vs-toky/) ![Toky Software Tool]() ![MiCloud Connect Software Tool]() [Toky VS MiCloud Connect](https://www.selecthub.com/business-phone-systems/toky-vs-micloud-connect/) ![Toky Software Tool]() ![Ooma Office Software Tool]() [Toky VS Ooma Office](https://www.selecthub.com/business-phone-systems/ooma-office-vs-toky/) ![Toky Software Tool]() ![RingCentral Software Tool]() [Toky VS RingCentral](https://www.selecthub.com/business-phone-systems/ringcentral-vs-toky/) ![Toky Software Tool]() ![Tresta Software Tool]() [Toky VS Tresta](https://www.selecthub.com/business-phone-systems/toky-vs-tresta/) ![Toky Software Tool]() ![UniTel Voice Software Tool]() [Toky VS UniTel Voice](https://www.selecthub.com/business-phone-systems/toky-vs-unitel-voice/) ![Toky Software Tool]() ![Vonage Software Tool]() [Toky VS Vonage](https://www.selecthub.com/business-phone-systems/vonage-vs-toky/) ![Toky Software Tool]() ![Vonix Software Tool]() [Toky VS Vonix](https://www.selecthub.com/business-phone-systems/toky-vs-vonix/) **About SelectHub (and our data)** We’re the employee-owned Austin-based startup democratizing software data so you can make your decisions in an influence-free zone. Our market data is crowdsourced from our user-base of 100,000+ companies. WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more... ![SelectHub Products Reporting and Analytics]() [ Build Your Requirements](https://pmo.selecthub.com/business-phone-systems-software-requirem/) ![SelectHub Products Cost and Pricing Guide]() [ Get Your Free Comparison Report](https://pmo.selecthub.com/request-custom-scorecard/?category=Business%20Phone%20Systems) **Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. Fully or moderately supported out-of-the-box with industry-leading capabilities and is immediately available after installation without needing any add-ons, integrations, or custom development. **Tier 2:** Supported with workarounds or add-ons that may require additional costs. Not directly available in the software, but can be accomplished using other built-in features, workarounds, or add-ons/products from the vendor with or without any additional cost. **Tier 3:** Requires partner integrations or custom development that is often at an additional cost. Requires additional integrations, plugins, marketplace applications from a third-party vendor, or custom development using the APIs, libraries, extensions, and development framework supported by the software, with or without any additional cost. 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