Our analysts spent hundreds of hours researching and comparing business phone systems to find the top performers across a range of business needs. View Scores by: * Best Overall * SelectHub Award Winners * Call Coverage * Calling Features * Collaboration * Mobile Capabilities * Phone Numbers * Phone System * Voice Intelligence & Analytics * Voicemail & Messaging * Integration & Extensibility * Security * Show more.. * Show less.. The table below highlights the strengths and pricing of the top business phone systems overall to help you find your ideal match. Compare up to **5 products**at a time below: Why Trust SelectHub We focus on providing you with accurate and transparent data so you can make clear, confident decisions about which product will best meet your needs. Our analyst scores are based on our evaluation of products across 100+ features. See the full methodology below for what we scored and how we weighted it. We also offer an analyst-led evaluation program that vendors can purchase to receive direct analyst collaboration, a comprehensive product audit, and request for information (RFI) validation. The program doesn't allow vendors to pay for a specific score, though verification informs final placement. Full details on how verification affects rankings are in the methodology. Product Score i Our Overall analyst rating for Business Phone Systems products is based on scores in our selection platform for 92 functional requirements and 8 technical requirements. Each functional and technical requirement is scored on a scale of 0 (not supported) to 100 (fully supported out of the box). Best For Top Features Start Price Free Trial [8x8 ](#product-8x8) 8x8 - Score: 100 out of 100 100 Details Best Overall, Call Coverage, Calling Features \+ 5 more ![8x8 Awards](https://www.selecthub.com/site/assets/img/analysts-pick.svg "Analyst's Pick") Best Overall Best for Call Coverage Best for Calling Features Best for Collaboration Best for Phone System Best for Voice Intelligence & Analytics [Call Coverage, ](#leaderboard-compare-section) [Calling Features, ](#leaderboard-compare-section) [Collaboration ](#leaderboard-compare-section) $15 Per User, Monthly [RingCentral ](#product-ringcentral) RingCentral - Score: 99 out of 100 99 Details Best for Call Coverage, Calling Features, Phone System \+ 2 more ![RingCentral Awards](https://www.selecthub.com/site/assets/img/best-in-class.svg "Best In Class") Best for Call Coverage Best for Calling Features Best for Phone System [Call Coverage, ](#leaderboard-compare-section) [Calling Features, ](#leaderboard-compare-section) [Integration & Extensibility ](#leaderboard-compare-section) $25 Per User, Monthly [MiCloud Connect ](#product-micloud-connect) MiCloud Connect - Score: 98 out of 100 98 Details Best for Call Coverage, Voice Intelligence & Analytics [Call Coverage, ](#leaderboard-compare-section) [Integration & Extensibility, ](#leaderboard-compare-section) [Mobile Capabilities ](#leaderboard-compare-section) $20 Per User, Monthly [Nextiva ](#product-nextiva) Nextiva - Score: 98 out of 100 98 Details Best for Calling Features, Phone System, Voice Intelligence & Analytics \+ 2 more ![Nextiva Awards](https://www.selecthub.com/site/assets/img/best-in-class.svg "Best In Class") Best for Calling Features Best for Phone System Best for Voice Intelligence & Analytics [Calling Features, ](#leaderboard-compare-section) [Integration & Extensibility, ](#leaderboard-compare-section) [Mobile Capabilities ](#leaderboard-compare-section) $20 Per User, Monthly [Vonage ](#product-vonage) Vonage - Score: 97 out of 100 97 Details Best for Collaboration [Collaboration, ](#leaderboard-compare-section) [Integration & Extensibility, ](#leaderboard-compare-section) [Mobile Capabilities ](#leaderboard-compare-section) $15 Per User, Monthly [3CX ](#product-3cx) 3CX - Score: 96 out of 100 96 Details Best for Call Coverage, Calling Features [Call Coverage, ](#leaderboard-compare-section) [Calling Features, ](#leaderboard-compare-section) [Integration & Extensibility ](#leaderboard-compare-section) $15 Per User, Monthly [Dialpad ](#product-dialpad) Dialpad - Score: 95 out of 100 95 Details Best for Phone System, Voice Intelligence & Analytics [Integration & Extensibility, ](#leaderboard-compare-section) [Mobile Capabilities, ](#leaderboard-compare-section) [Phone Numbers ](#leaderboard-compare-section) $15 Per User, Monthly [GoToConnect ](#product-gotoconnect) GoToConnect - Score: 94 out of 100 94 Details −−− [Integration & Extensibility, ](#leaderboard-compare-section) [Mobile Capabilities, ](#leaderboard-compare-section) [Security ](#leaderboard-compare-section) $20 Per User, Monthly [Ooma Office ](#product-ooma-office) Ooma Office - Score: 94 out of 100 94 Details Best for Call Coverage [Call Coverage, ](#leaderboard-compare-section) [Integration & Extensibility, ](#leaderboard-compare-section) [Phone Numbers ](#leaderboard-compare-section) $20 Per User, Monthly [Microsoft Teams ](#product-microsoft-teams) Microsoft Teams - Score: 92 out of 100 92 Details Best for Collaboration [Collaboration, ](#leaderboard-compare-section) [Integration & Extensibility, ](#leaderboard-compare-section) [Phone Numbers ](#leaderboard-compare-section) $4 Per User, Monthly Compare Products Compare [See All Business Phone Systems ](#view-products) #### Methodology: How We Score Products Here's how our rankings work. ##### How we collect the data * **Selecting products to score:** We define the category scope, including what features should be included for this type of software. Our analysts identify all products that fit the defined scope, then narrow down to 15 based on market presence, user ratings, feature comprehensiveness, and category fit. * **Default scoring process:** Our analysts complete a 100+ question RFI for each product using publicly available data from user reviews, product demos, documentation, vendor websites, and case studies. * **Verification program:** Vendors can pay for our analyst-led verification service. Their product team submits responses to our standard category RFI, which our analysts then independently review and validate. **Note:** Vendors can't pay to rank or influence their position on our leaderboards. Our scoring criteria is the same for all products, whether a vendor partners with us or not. ##### What we score For our analysis of business phone systems, we scored 92 features across these groups: * Call Coverage * Calling Features * Collaboration * Mobile Capabilities * Phone Numbers * Phone System * Voice Intelligence & Analytics * Voicemail & Messaging We also scored 8 technical capabilities in these groups: * Integration & Extensibility * Security ##### How we score and weight features Our Analyst Score measures what you get out of the box versus what requires add-ons, integrations, or custom development — because implementation complexity and hidden costs matter to your decision. Here’s how our scoring scale works: | Level of Support | Score | Description | | ----------------------------------- | ----- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | Fully Supported Out of the Box | 100 | This feature is comprehensively supported out of the box with industry-leading capabilities and is immediately available after installation, without needing any additional modules, integrations, or custom development. | | Moderately Supported Out of the Box | 85 | This feature is moderately supported out of the box and is immediately available after installation, without needing any additional modules, integrations, or custom development. | | Supported with Workarounds | 70 | This feature is not directly available in the software but can be accomplished using other built-in features or any other workarounds, without any additional cost. | | Supported with Additional Modules | 60 | This feature is available through additional modules or products from the vendor at an additional cost. | | Supported with Partner Integrations | 50 | This feature is available through additional integrations, plugins, or marketplace applications from a third-party vendor at an additional cost. | | Supported with Custom Development | 25 | This feature is not built in, and cannot be added by purchasing additional modules or integrations, but can be custom developed using the APIs, libraries, extensions, and development framework supported by the software, with or without any additional cost. | | Not Supported | 0 | This feature isn't supported. | Each feature carries a default priority — high, medium, or low — set by our analysts based on market research. Higher-priority features have more influence on the final Analyst Score. You can view all priority assignments for free in our comparison platform. ![Best overall award](https://www.selecthub.com/display/images/best%20overall.svg) [ ](https://www.selecthub.com/p/call-center-software/8x8/) [8x8](https://www.selecthub.com/p/call-center-software/8x8/) Analyst Score 8x8 - Score: 100 out of 100 100 Compare User Sentiment: 79% of users recommend this product i Based on user reviews collected from popular reviews sites. Start Price: $15 Per User, Monthly \- [Get Custom Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=8x8&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F7eb7eabbe9bd03c2fc99881d04da9cbd-e87d9271577ce21982d2f94f5f7fe5d7%2Fresources%2Fnormal%2Flogo.png%3F1693316500&price=2) Free Trial: Yes - [Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=8x8&category=Business+Phone+Systems&product%5Flogo=https://cdn.selecthub.com/products/7eb7eabbe9bd03c2fc99881d04da9cbd-e87d9271577ce21982d2f94f5f7fe5d7/resources/normal/logo.png?1693316500) Good For: Any company size Best For: Call Coverage Calling Features Collaboration Phone System Voice Intelligence & Analytics Feature Scores Call Coverage Calling Features Collaboration Mobile Capabilities Phone Numbers Phone System Voice Intelligence &Analytics Voicemail & Messaging 1001001001001001001001000255075100 expand scores * Pros & Cons * Review * Key Features * Media **Pros** * Built-in integrations with Salesforce, Microsoft Teams and ServiceNow keep calling tied to daily workflows * Advanced call routing, forwarding and voicemail features give you solid control over call handling * The cloud-based setup lets staff work from anywhere with full access to phone features * Plans scale to fit any size, so you can add or drop users as needs change **Cons** * Users find it hard to tailor the system to specific business needs * Some users describe the interface as cluttered and tough to navigate * Users have run into unexpected outages that disrupt communication * Support can be slow to respond, which holds up issue resolution [Read Full Review](https://www.selecthub.com/p/call-center-software/8x8/) [Visit Site](https://cpaas.8x8.com/) [ ![Ritinder Kaur](https://www.selecthub.com/wp-content/uploads/2021/06/cropped-Ritinder-Kaur-v2-1-96x96.png) Written By Ritinder Kaur, Senior Technical Content Writer ](https://www.selecthub.com/author/ritinder-kaur/) **Bottom line:** 8x8 is a cloud phone system that works well if you want calling, video, chat and a contact center in one place. It fits businesses of just about any size, and it's a strong pick when you need to connect your phone system to tools like Salesforce or a CRM. Users like how easy it is to deploy and run since there's no hardware to maintain. The platform scales as you grow, so adding users or new locations is straightforward. Most appreciate the reliability and the wide feature set. Pricing starts at $15 per user per month, which keeps the entry point affordable. That said, some users feel costs climb once you add features and charges, so map out what you actually need before committing. Where you'll hit friction is customization and support. A few users find the system hard to bend to their exact needs, and support can lag at times. If those matter to you, weigh them against the strong integrations and remote-work flexibility. [Read Full Review](https://www.selecthub.com/p/call-center-software/8x8/) [Visit Site](https://cpaas.8x8.com/) * **All-in-one communications** – Connect staff and customers on one app for voice, video, chat and more, reaching people in over 120 countries with encrypted, secure calls * **Call handling** – Manage caller ID, call blocking, forwarding, transfers and three-way calling, plus call waiting and parking to hold calls without extra equipment * **Auto-attendant and call queues** – Route callers automatically, offer self-service options and play hold music while queues send customers to the right resource * **Video conferencing** – Host HD calls with up to 100 participants, record to the cloud, share screens and stream live to YouTube * **Contact center** – Match callers to the best-suited agent with automatic call distribution and IVR, while agents see full customer history to assist faster [Read Full Review](https://www.selecthub.com/p/call-center-software/8x8/) [Visit Site](https://cpaas.8x8.com/) ![Screenshots]()![Screenshots]()![Screenshots]() [Read Full Review](https://www.selecthub.com/p/call-center-software/8x8/) [Visit Site](https://cpaas.8x8.com/) [ ](https://www.selecthub.com/p/business-phone-systems/ringcentral/) [RingCentral](https://www.selecthub.com/p/business-phone-systems/ringcentral/) Analyst Score RingCentral - Score: 99 out of 100 99 Compare User Sentiment: 83% of users recommend this product i Based on user reviews collected from popular reviews sites. Start Price: $25 Per User, Monthly \- [Get Custom Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=RingCentral&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F44ac09ac6a149136a4102ee4b4103ae6-973d6f5316d92956d977d94930843bd1%2Fresources%2Fnormal%2Flogo.png%3F1693316936&price=2) Free Trial: Yes - [Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=RingCentral&category=Business+Phone+Systems&product%5Flogo=https://cdn.selecthub.com/products/44ac09ac6a149136a4102ee4b4103ae6-973d6f5316d92956d977d94930843bd1/resources/normal/logo.png?1693316936) Good For: Any company size Best For: Call Coverage Calling Features Phone System Feature Scores Call Coverage Calling Features Collaboration Mobile Capabilities Phone Numbers Phone System Voice Intelligence &Analytics Voicemail & Messaging 10010095100100100951000255075100 expand scores * Pros & Cons * Review * Key Features * Media **Pros** * Switch calls between desk phones, computers and personal mobiles without dropping the line * Call forwarding, voicemail transcription and recording give you solid control over call handling * Cloud-based access lets your team make and take calls from anywhere * Connects with Microsoft Teams, Salesforce and Google Workspace to keep communication in one place **Cons** * Call quality can suffer on low bandwidth, with dropped calls and audio delays * Reporting tools are limited, making call data harder to track and analyze * Customization options are narrow, so tailoring the system to specific needs is tough * Pricing structure gets complex for larger user counts or specific feature needs [Read Full Review](https://www.selecthub.com/p/business-phone-systems/ringcentral/) [Visit Site](https://www.ringcentral.com/) [ ![Ritinder Kaur](https://www.selecthub.com/wp-content/uploads/2021/06/cropped-Ritinder-Kaur-v2-1-96x96.png) Written By Ritinder Kaur, Senior Technical Content Writer ](https://www.selecthub.com/author/ritinder-kaur/) **Bottom line:** RingCentral is a cloud phone system built for small, mid-size and large companies that want calls, messaging and video in one app. It's a strong fit if your people work across devices and locations. It's less ideal if you have spotty internet or need deep system customization. The biggest draw is flexibility. You can start a call on your desk phone and pick it up on your cell without hanging up, and most users praise how smooth that handoff feels. Reviewers also like having calling, texting and video conferencing in a single place instead of juggling separate tools. Where you'll hit friction is call quality on weak connections. Users report the platform can feel clunky and audio drops off when bandwidth runs low, so a stable network matters here. Reporting is also thin if you lean on detailed call analytics. Pricing starts around $25 per user per month, which is reasonable for smaller setups. Just know the plan structure can get tricky as you add users or specific features, so map out what you actually need first. [Read Full Review](https://www.selecthub.com/p/business-phone-systems/ringcentral/) [Visit Site](https://www.ringcentral.com/) * **Cross-device call switching** – Move an active call from your computer to a desk phone or personal mobile mid-conversation without dropping it. * **Cloud PBX system** – Auto-receptionist, on-hold music and a dial-by-name directory route callers to the right agent so no call gets missed. * **Call management** – Set up forwarding, automatic recording and answering rules, then review logs of every inbound and outbound call and fax. * **Video conferencing** – Host HD video meetings with up to 3,000 participants and record sessions for on-demand playback later. * **Endpoint security** – TLS and SRTP encryption protect all endpoints, backed by multiple authentication levels, firewalls and fraud controls. [Read Full Review](https://www.selecthub.com/p/business-phone-systems/ringcentral/) [Visit Site](https://www.ringcentral.com/) ![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() [Read Full Review](https://www.selecthub.com/p/business-phone-systems/ringcentral/) [Visit Site](https://www.ringcentral.com/) [ ](https://www.selecthub.com/p/business-phone-systems/micloud-connect/) [MiCloud Connect](https://www.selecthub.com/p/business-phone-systems/micloud-connect/) Analyst Score MiCloud Connect - Score: 98 out of 100 98 Compare User Sentiment: 78% of users recommend this product i Based on user reviews collected from popular reviews sites. Start Price: $20 Per User, Monthly \- [Get Custom Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=MiCloud%2BConnect&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F4f00921114932db3f8662a41b44ee68f-7520f5164e93bbc060bcf711431c85de%2Fresources%2Fnormal%2Flogo.png%3F1693318956&price=2) Free Trial: No Good For: Medium & large companies Best For: Call Coverage Voice Intelligence & Analytics Feature Scores Call Coverage Calling Features Collaboration Mobile Capabilities Phone Numbers Phone System Voice Intelligence &Analytics Voicemail & Messaging 1009897100100961001000255075100 expand scores * Pros & Cons * Review * Key Features * Media **Pros** * Connects with other Mitel services like MiTeam Meetings and MiCollab for unified communication * Built-in messaging, file sharing and video conferencing keep team collaboration in one place * Cloud-based setup removes the need for on-premises hardware and its maintenance * Call routing, call queues and voicemail-to-email help you handle customer calls better **Cons** * Customization options are limited, so tailoring the system to specific needs is hard * Call recording and advanced analytics require paid add-ons that raise the total cost * Connecting it with other business apps can get complex and slow down workflows * A few users report occasional call drops, though most find service reliable [Read Full Review](https://www.selecthub.com/p/business-phone-systems/micloud-connect/) [Visit Site](https://www.mitel.com/products/business-phone-systems/cloud/micloud-connect) **Bottom line:** MiCloud Connect is a cloud phone system built for small and mid-sized businesses that want an easy way to handle calls, video and messaging in one place. It's a good fit if you don't have dedicated IT staff and need something simple to set up and run. Users like how intuitive it is and praise the call quality as clear and reliable. They also point to rare downtime, which matters if you can't afford dropped service. The range of features, from call forwarding to voicemail to video conferencing, makes it work for a lot of different setups. It also connects with tools you likely already use, like Microsoft Teams and Salesforce. Pricing starts at $20 per user per month, which keeps the entry cost reasonable. Just know the tradeoffs. Customization is limited, and essentials like call recording and advanced analytics cost extra. If you expect heavy growth, watch how it scales for you before committing. [Read Full Review](https://www.selecthub.com/p/business-phone-systems/micloud-connect/) [Visit Site](https://www.mitel.com/products/business-phone-systems/cloud/micloud-connect) * **Call routing** – Route calls to a softphone, desk phone, mobile app or mobile number based on who's available, so callers reach the right person. * **Voicemail transcription** – Open voicemails with one click or have transcriptions sent to your email, making it easier to scan messages. * **Call transfer** – Move calls using consultative, blind and whisper options, or send them to an intercom or mailbox. * **Audio and video conferencing** – Run meetings with screen sharing and an agenda tracker, and manage participants by adding or muting them. * **Mobile apps** – Make and take calls from computers, Mac, Android and iOS devices so your team stays connected anywhere. [Read Full Review](https://www.selecthub.com/p/business-phone-systems/micloud-connect/) [Visit Site](https://www.mitel.com/products/business-phone-systems/cloud/micloud-connect) ![Screenshots]()![Screenshots]()![Screenshots]() [Read Full Review](https://www.selecthub.com/p/business-phone-systems/micloud-connect/) [Visit Site](https://www.mitel.com/products/business-phone-systems/cloud/micloud-connect) [ ](https://www.selecthub.com/p/customer-experience-software/nextiva/) [Nextiva](https://www.selecthub.com/p/customer-experience-software/nextiva/) Analyst Score Nextiva - Score: 98 out of 100 98 Compare User Sentiment: 89% of users recommend this product i Based on user reviews collected from popular reviews sites. Start Price: $20 Per User, Monthly \- [Get Custom Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=Nextiva&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F2b6921f2c64dee16ba21ebf17f3c2c92-5b7471c61d1818ce9f02f700f1c8c6e5%2Fresources%2Fnormal%2Flogo.png%3F1693316931&price=2) Free Trial: Yes - [Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=Nextiva&category=Business+Phone+Systems&product%5Flogo=https://cdn.selecthub.com/products/2b6921f2c64dee16ba21ebf17f3c2c92-5b7471c61d1818ce9f02f700f1c8c6e5/resources/normal/logo.png?1693316931) Good For: Any company size Best For: Calling Features Phone System Voice Intelligence & Analytics Feature Scores Call Coverage Calling Features Collaboration Mobile Capabilities Phone Numbers Phone System Voice Intelligence &Analytics Voicemail & Messaging 95100921001001001001000255075100 expand scores * Pros & Cons * Review * Key Features * Media **Pros** * Combines voice, video, chat and email in one platform, so you handle all communication in one place * Auto attendant and advanced call routing connect callers to the right person and cut hold times * Entry-level plan is affordable enough for small companies to adopt * Users find it easy to use and praise the helpful support team **Cons** * The mobile app runs into technical glitches that frustrate users on the go * Call quality leans heavily on a high-speed internet connection * Support hold times can run longer than users expect * It doesn't cover fax calls, which may matter for some offices [Read Full Review](https://www.selecthub.com/p/customer-experience-software/nextiva/) [Visit Site](https://www.nextiva.com/) **Bottom line:** Nextiva is a solid business phone system if you want voice, video, chat and email together in one cloud platform. It fits you whether you're a small shop or a larger company, mostly because the entry plan stays affordable while still giving you real calling features. The phone tools are the core draw here. You get auto attendant, advanced call routing, number porting and call analytics, so you can route callers, keep your existing numbers and see how calls are going. Users consistently say it's easy to use, and the support team gets good marks for being helpful. Plan around your internet, though. Call quality depends on a strong, high-speed connection, so a shaky network will show up in your calls. Support hold times can also drag longer than you'd like. One more thing to check before you commit: it doesn't handle fax calls. If your office still relies on faxing, you'll need another option for that. [Read Full Review](https://www.selecthub.com/p/customer-experience-software/nextiva/) [Visit Site](https://www.nextiva.com/) * **Auto attendant** – Plays an automated greeting that lets callers pick a department or person, so they reach the right place without waiting. * **Advanced call routing** – Directs incoming calls and uses a welcome message listing extensions to send callers to the right individual. * **Number porting** – Lets you transfer your existing phone number from your current carrier so customers can still reach you without disruption. * **Call analytics** – Reviews historical call data to help you make informed decisions and spot future business opportunities. * **Mobile app** – Keeps you connected with customers, partners and employees from anywhere, regardless of location. [Read Full Review](https://www.selecthub.com/p/customer-experience-software/nextiva/) [Visit Site](https://www.nextiva.com/) ![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() [Read Full Review](https://www.selecthub.com/p/customer-experience-software/nextiva/) [Visit Site](https://www.nextiva.com/) [ ](https://www.selecthub.com/p/business-phone-systems/vonage/) [Vonage](https://www.selecthub.com/p/business-phone-systems/vonage/) Analyst Score Vonage - Score: 97 out of 100 97 Compare User Sentiment: 84% of users recommend this product i Based on user reviews collected from popular reviews sites. Start Price: $15 Per User, Monthly \- [Get Custom Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=Vonage&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F817c99c4861918e518dca75d712983eb-0d33fec85b96a0dbaf9622ea044e854b%2Fresources%2Fnormal%2Flogo.png%3F1693318439&price=2) Free Trial: Yes - [Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=Vonage&category=Business+Phone+Systems&product%5Flogo=https://cdn.selecthub.com/products/817c99c4861918e518dca75d712983eb-0d33fec85b96a0dbaf9622ea044e854b/resources/normal/logo.png?1693318439) Good For: Small & medium companies Best For: Collaboration Feature Scores Call Coverage Calling Features Collaboration Mobile Capabilities Phone Numbers Phone System Voice Intelligence &Analytics Voicemail & Messaging 949610010010093931000255075100 expand scores * Pros & Cons * Review * Key Features * Media **Pros** * Integrates with tools like Salesforce, Microsoft Teams and Google Workspace to keep communication in one place * Call forwarding, voicemail transcription and customizable routing handle incoming and outgoing calls well * Cloud-based platform scales easily as your phone system needs change * Flexible plans make it a cost-effective alternative to traditional phone lines **Cons** * Limited customization makes it hard to tailor the system to specific needs * Users report dropped calls, delays and poor audio quality that disrupt operations * The interface feels cluttered and hard to navigate, which wastes time * Users find support slow, with long wait times and unhelpful responses [Read Full Review](https://www.selecthub.com/p/business-phone-systems/vonage/) [Visit Site](https://www.vonage.com/) [ ![Ashita Ahuja](https://www.selecthub.com/wp-content/uploads/2021/09/Ashita-Headshot-96x96.jpg) Written By Ashita Ahuja, Technical Content Writer ](https://www.selecthub.com/author/ashita-ahuja/) **Bottom line:** Vonage is a solid pick if you're a small business that wants a reliable, easy-to-use phone system without a big price tag. Larger operations that need deep customization or advanced features may find it limiting. It works well for you if your priority is getting up and running fast. Users find the interface intuitive enough that even non-technical people can set up and use it. The feature set covers the basics most small businesses need, from call forwarding and voicemail to video conferencing and call analytics. It plays nicely with the tools you already use. Integrations with Salesforce, Microsoft Teams and Google Workspace keep your communication and data connected. Reliability is generally good, though some users do run into occasional dropped calls or delayed voicemails. Where you'll feel the limits is customization. If your needs are complex or very specific, the options are thin. Pricing can also climb higher than competitors like RingCentral or 8x8 once you add more users, so weigh that if you expect to grow. [Read Full Review](https://www.selecthub.com/p/business-phone-systems/vonage/) [Visit Site](https://www.vonage.com/) * **Unified call interface** – Make calls, send texts, view contact history and listen to voicemails from one screen on Mac or PC. * **Voicemail to email** – Get voicemails delivered to your inbox so you can catch missed messages without logging into the phone system. * **Web conferencing** – Host audio and video meetings for up to 100 attendees in the browser, with chat and screen sharing and no downloads. * **Call routing** – Customizable routing and automated greetings connect callers to the right person or department quickly. * **Automated SMS** – Send automated text messages to support the marketing lifecycle, from lead collection through nurturing and feedback. [Read Full Review](https://www.selecthub.com/p/business-phone-systems/vonage/) [Visit Site](https://www.vonage.com/) ![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() [Read Full Review](https://www.selecthub.com/p/business-phone-systems/vonage/) [Visit Site](https://www.vonage.com/) [ ](https://www.selecthub.com/p/business-phone-systems/3cx/) [3CX](https://www.selecthub.com/p/business-phone-systems/3cx/) Analyst Score 3CX - Score: 96 out of 100 96 Compare User Sentiment: 89% of users recommend this product i Based on user reviews collected from popular reviews sites. Start Price: $15 Per User, Monthly \- [Get Custom Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=3CX&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F1627164498da566c0eb500803f9b5f4a-fc4fb7d2bcaf34f2ccd8a1637a5ae663%2Fresources%2Fnormal%2Flogo.png%3F1693318455&price=2) Free Trial: Yes - [Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=3CX&category=Business+Phone+Systems&product%5Flogo=https://cdn.selecthub.com/products/1627164498da566c0eb500803f9b5f4a-fc4fb7d2bcaf34f2ccd8a1637a5ae663/resources/normal/logo.png?1693318455) Good For: Small & medium companies Best For: Call Coverage Calling Features Feature Scores Call Coverage Calling Features Collaboration Mobile Capabilities Phone Numbers Phone System Voice Intelligence &Analytics Voicemail & Messaging 100100951007596901000255075100 expand scores * Pros & Cons * Review * Key Features * Media **Pros** * Cuts hardware and maintenance costs compared to traditional phone systems * Wide feature set covers voicemail, video conferencing and CRM integration in one platform * Scales as you grow without costly hardware upgrades * Works for any business size, with extra appeal for small ones **Cons** * Can struggle with high call volumes, leading to dropped calls and long waits * Connecting it to CRM and other business apps can get complex and time-consuming * Limited customization makes it hard to tailor the system to your needs * Call quality drops when the internet connection is weak [Read Full Review](https://www.selecthub.com/p/business-phone-systems/3cx/) [Visit Site](https://www.3cx.com/) **Bottom line:** 3CX is a SIP-based phone system that fits you well if you want a cost-effective way to run business calls without buying and maintaining a lot of hardware. It works for any size, but small businesses get the most out of its flexibility and low cost. You get a lot in one place. Calls, voicemail, video conferencing, live chat and messaging all run through the same platform, so your team isn't jumping between tools. The open-platform approach lets you host it on a remote server or move to the cloud when you're ready. Setup is simple and there's almost no learning curve, which helps if you don't have much IT support to spare. Pricing starts at $15 per user per month, and you only pay for the simultaneous calls you actually need. Just know the tradeoffs. If you handle very high call volumes, you may run into dropped calls and longer waits. Hooking it up to your CRM can take real effort, and customization is limited if you need the system to match specific workflows or branding. [Read Full Review](https://www.selecthub.com/p/business-phone-systems/3cx/) [Visit Site](https://www.3cx.com/) * **Hosted PBX** – Run a virtual PBX you can move to a private cloud, with unlimited extensions and automatic firewall rule setup, launchable in minutes through PBX Express * **Mobile apps** – Let employees use their extensions from anywhere, check team availability and transfer clients to the right department while away from the office * **CRM integration** – Keep customer records on hand, place calls in one click and route calls automatically based on the caller's number or question * **Video conferencing** – Host meetings for up to 250 people straight from a web browser, with screen sharing, a whiteboard and one-click invites * **Call center** – Use callbacks so no calls get missed, record calls for later reference and monitor ticket responses from one place [Read Full Review](https://www.selecthub.com/p/business-phone-systems/3cx/) [Visit Site](https://www.3cx.com/) ![Screenshots]()![Screenshots]()![Screenshots]() [Read Full Review](https://www.selecthub.com/p/business-phone-systems/3cx/) [Visit Site](https://www.3cx.com/) [ ](https://www.selecthub.com/p/customer-communication-management-software/dialpad/) [Dialpad](https://www.selecthub.com/p/customer-communication-management-software/dialpad/) Analyst Score Dialpad - Score: 95 out of 100 95 Compare User Sentiment: 86% of users recommend this product i Based on user reviews collected from popular reviews sites. Start Price: $15 Per User, Monthly \- [Get Custom Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=Dialpad&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F914101ec47c52b48a7b6ccc6f5a76f1f-fd309c894318663fcdde9e7a8d6ab097%2Fresources%2Fnormal%2Flogo.png%3F1748990853&price=2) Free Trial: Yes - [Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=Dialpad&category=Business+Phone+Systems&product%5Flogo=https://cdn.selecthub.com/products/914101ec47c52b48a7b6ccc6f5a76f1f-fd309c894318663fcdde9e7a8d6ab097/resources/normal/logo.png?1748990853) Good For: Any company size Best For: Phone System Voice Intelligence & Analytics Feature Scores Call Coverage Calling Features Collaboration Mobile Capabilities Phone Numbers Phone System Voice Intelligence &Analytics Voicemail & Messaging 9388951001001001001000255075100 expand scores * Pros & Cons * Review * Key Features * Media **Pros** * Voice, video, chat and SMS run in one cloud platform, so you skip juggling separate apps * AI handles call transcription, note-taking and post-call summaries to cut manual follow-up work * Connects with Google Workspace, Salesforce, Slack and Zendesk to fit your existing tools * Cloud setup drops the hardware and maintenance costs that come with traditional phone systems **Cons** * Some users report dropped calls and audio issues that interrupt conversations * The interface can feel hard to navigate for less technical users * Customization options are limited when you need to tailor the system to specific needs * Higher-tier plans can feel steep next to similar phone systems [Read Full Review](https://www.selecthub.com/p/customer-communication-management-software/dialpad/) [Visit Site](https://www.dialpad.com/) [ ![Ishani Vats](https://www.selecthub.com/wp-content/uploads/2021/11/cropped-Ishani-Vats-Profile-96x96.png) Written By Ishani Vats, Technical Content Writer ](https://www.selecthub.com/author/ishani-vats/) **Bottom line:** Dialpad is a cloud business phone system that works well if you want voice, video, messaging and AI call tools in one place. It fits companies of any size, and it's a strong pick if your team is remote or spread across locations. Because everything runs in the cloud, you can take calls from a laptop, tablet, smartphone or desk phone and pick up right where you left off. There's no hardware to maintain, which keeps your costs down as you grow. It plays nicely with tools you likely already use, like Google Workspace and Salesforce, so calls and customer records stay connected. The AI features, like live transcription and sentiment analysis, give you insight into how calls are going. Pricing starts at $15 per user per month, which is approachable to start. Just know that call quality can be inconsistent for some users, and the interface takes a little getting used to. If you want a flexible system that scales without big upfront spend, it's worth a look. [Read Full Review](https://www.selecthub.com/p/customer-communication-management-software/dialpad/) [Visit Site](https://www.dialpad.com/) * **Voice Intelligence** – Records and transcribes calls with natural language processing, then delivers post-call summaries and keyword search so you can track what was said. * **Contact center routing** – Set up IVR and routing rules to send callers to the right department automatically, with the option to leave a voicemail or get a callback. * **Live Coach** – Supervisors can listen in, watch live sentiment, and join calls when an agent needs help, offering tips when certain keywords come up. * **Web conferencing** – Run secure video and audio meetings with screen sharing, participant controls and more than 50 international access numbers. * **Cross-device calling** – Switch an active call between a laptop and smartphone, and make, transfer or record calls from the mobile app anywhere. [Read Full Review](https://www.selecthub.com/p/customer-communication-management-software/dialpad/) [Visit Site](https://www.dialpad.com/) ![Screenshots]()![Screenshots]()![Screenshots]() [Read Full Review](https://www.selecthub.com/p/customer-communication-management-software/dialpad/) [Visit Site](https://www.dialpad.com/) [ ](https://www.selecthub.com/p/cloud-phone-systems/gotoconnect/) [GoToConnect](https://www.selecthub.com/p/cloud-phone-systems/gotoconnect/) Analyst Score GoToConnect - Score: 94 out of 100 94 Compare User Sentiment: 90% of users recommend this product i Based on user reviews collected from popular reviews sites. Start Price: $20 Per User, Monthly \- [Get Custom Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=GoToConnect&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F348a38cd25abeab0e440f37510e9b1fa-b743cdbf4d7187a533a32218803b1e2d%2Fresources%2Fnormal%2Flogo.png%3F1693318438&price=2) Free Trial: No Good For: Small & medium companies Feature Scores Call Coverage Calling Features Collaboration Mobile Capabilities Phone Numbers Phone System Voice Intelligence &Analytics Voicemail & Messaging 959695100759675940255075100 expand scores * Pros & Cons * Review * Key Features * Media **Pros** * Combines calling, video and messaging in one platform, so teams don't juggle separate tools * Flexible plans let you add or remove users easily as your headcount changes * Cloud setup avoids the hardware and upkeep costs of a traditional phone system * Mobile apps for iOS and Android let staff call, message and meet from anywhere **Cons** * Users frequently report dropped calls, choppy audio and static during conversations * The mobile app feels clunky and does less than the desktop version * Navigating the admin portal can be confusing when managing settings and users * Some users hit long wait times and unhelpful answers from customer support [Read Full Review](https://www.selecthub.com/p/cloud-phone-systems/gotoconnect/) [Visit Site](https://www.goto.com/connect) [ ![Joslyn Allen](https://www.selecthub.com/wp-content/uploads/2021/06/IMG_3958-96x96.jpg) Written By Joslyn Allen, Technical Content Writer ](https://www.selecthub.com/author/joslyn-allen/) **Bottom line:** GoToConnect is a cloud phone system built for small to medium-sized businesses that want calling, video and messaging in one place. It's a good fit if you have remote or hybrid staff and want to drop the hardware and upkeep of a traditional setup. Most of the appeal comes from how much it folds into a single platform. You get phone, HD video for up to 250 people, and chat without switching apps. Users like the clean interface, and the mobile apps mean your team can stay reachable away from their desks. The plans scale with you, so adding or removing users as you grow is straightforward. Pricing starts at $20 per user per month, which is reasonable, though some users find it steep next to competitors when budgets are tight. Where you'll want to be careful is call reliability. Users report dropped calls and choppy audio, especially on weaker connections. If your internet is spotty, test it hard before committing. Support gets praise from many users but frustrates others with slow responses. [Read Full Review](https://www.selecthub.com/p/cloud-phone-systems/gotoconnect/) [Visit Site](https://www.goto.com/connect) * **Voice calls** – Connect through a web browser, laptop, desk phone or mobile app, with audio compatible across more than 180 desk phone models * **Drag-and-drop call flows** – Build and see your call routing in a visual editor, then set greetings and schedules so callers reach the right place * **Video conferencing** – Host meetings for up to 250 participants with screen sharing, breakout rooms and encrypted sessions, joining straight from a call or chat * **Call analytics** – Review reports and dashboards on employee performance and communications to spot patterns and improve call handling * **Mobile apps** – Make and receive calls, send messages and join meetings from iOS and Android devices while away from the office [Read Full Review](https://www.selecthub.com/p/cloud-phone-systems/gotoconnect/) [Visit Site](https://www.goto.com/connect) ![Screenshots]()![Screenshots]()![Screenshots]() [Read Full Review](https://www.selecthub.com/p/cloud-phone-systems/gotoconnect/) [Visit Site](https://www.goto.com/connect) [ ](https://www.selecthub.com/p/business-phone-systems/ooma-office/) [Ooma Office](https://www.selecthub.com/p/business-phone-systems/ooma-office/) Analyst Score Ooma Office - Score: 94 out of 100 94 Compare User Sentiment: 91% of users recommend this product i Based on user reviews collected from popular reviews sites. Start Price: $20 Per User, Monthly \- [Get Custom Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=Ooma%2BOffice&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F92bf5e6240737e0326ea59846a83e076-63b800b84f00c49f8ba2c7a0d621ccb5%2Fresources%2Fnormal%2Flogo.png%3F1693316938&price=2) Free Trial: Yes - [Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=Ooma+Office&category=Business+Phone+Systems&product%5Flogo=https://cdn.selecthub.com/products/92bf5e6240737e0326ea59846a83e076-63b800b84f00c49f8ba2c7a0d621ccb5/resources/normal/logo.png?1693316938) Good For: Small companies Best For: Call Coverage Feature Scores Call Coverage Calling Features Collaboration Mobile Capabilities Phone Numbers Phone System Voice Intelligence &Analytics Voicemail & Messaging 10093958210093801000255075100 expand scores * Pros & Cons * Review * Key Features * Media **Pros** * Low monthly cost and no long-term contracts keep phone expenses down * Cloud-based setup delivers reliable call quality and uptime during outages * Simple, intuitive interface lets you manage the system without technical know-how * Adding or removing users is easy, so the system grows with you **Cons** * Limited customization for call routing and voicemail can restrict specific setups * Some users report call quality issues like dropped calls and audio delays * Few third-party integrations make it harder to connect CRMs and other tools * Users have raised concerns about support quality and responsiveness [Read Full Review](https://www.selecthub.com/p/business-phone-systems/ooma-office/) [Visit Site](https://office.ooma.com/) **Bottom line:** Ooma Office is a cloud-based phone system built for small and medium businesses that want a full feature set without a big upfront investment. If you're after an affordable, easy-to-run system, it's a strong fit. If you depend heavily on third-party software, look closely first. It works especially well if you have remote or distributed teams. The mobile app, call forwarding, and multi-device ring keep everyone reachable whether they're at a desk or on the go. The cloud architecture also means you skip expensive hardware and maintenance. Pricing starts at $20 per user per month, which stays predictable as you add people. That said, some users find the monthly fees add up once you stack on more users or advanced features. Where you'll hit friction is integrations and deep customization. If your workflows lean on CRM connections or very specific call routing rules, you may run into limits. For most growing businesses that mainly need reliable calling and built-in collaboration tools, it covers the bases well. [Read Full Review](https://www.selecthub.com/p/business-phone-systems/ooma-office/) [Visit Site](https://office.ooma.com/) * **Virtual receptionist** – Routes calls to extensions, supports dial-by-name, and runs separate business-hours and after-hours modes for a professional feel * **CRM integration** – Lets you start calls from inside your CRM and shows inbound screen pop-ups with caller details to cut data entry * **Video conferencing** – Brings up to 25 participants together by browser or app, with simultaneous screen sharing for collaboration * **Enhanced call blocking** – Screens incoming calls against a dynamic database and lets you block up to 1,000 numbers to cut down on robocalls * **Call center platform** – Uses multi-level IVR and skills-based routing to send callers to the right agent and reconnects them after dropped calls [Read Full Review](https://www.selecthub.com/p/business-phone-systems/ooma-office/) [Visit Site](https://office.ooma.com/) ![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() [Read Full Review](https://www.selecthub.com/p/business-phone-systems/ooma-office/) [Visit Site](https://office.ooma.com/) [ ](https://www.selecthub.com/p/video-conferencing-software/microsoft-teams/) [Microsoft Teams](https://www.selecthub.com/p/video-conferencing-software/microsoft-teams/) Analyst Score Microsoft Teams - Score: 92 out of 100 92 Compare User Sentiment: 85% of users recommend this product i Based on user reviews collected from popular reviews sites. Start Price: $4 Per User, Monthly \- [Get Custom Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=Microsoft%2BTeams&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F6e01383fd96a17ae51cc3e15447e7533-e6d0ee2142d732304f67a32d5a9e1d53%2Fresources%2Fnormal%2Flogo.png%3F1693318448&price=1) Free Trial: Yes - [Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=Microsoft+Teams&category=Business+Phone+Systems&product%5Flogo=https://cdn.selecthub.com/products/6e01383fd96a17ae51cc3e15447e7533-e6d0ee2142d732304f67a32d5a9e1d53/resources/normal/logo.png?1693318448) Good For: Any company size Best For: Collaboration Feature Scores Call Coverage Calling Features Collaboration Mobile Capabilities Phone Numbers Phone System Voice Intelligence &Analytics Voicemail & Messaging 9386100881008693930255075100 expand scores * Pros & Cons * Review * Key Features * Media **Pros** * Direct call routing through SIP trunking lets you keep your existing phone carrier * Standard calling tools cover auto-attendant, call parking, call transfer and e911 * Screen sharing during calls sets up quickly and runs without lag * Easy to use, so most users need little training to get started **Cons** * Inconsistent notifications and missing meeting reminders make it easy to lose track of calls * Slow start times and occasional crashes can drag down call performance * Setup on Apple products is harder than it should be * Mobile app navigation needs work for people who call on the go [Read Full Review](https://www.selecthub.com/p/video-conferencing-software/microsoft-teams/) [Visit Site](https://www.microsoft.com/en-us/microsoft-teams/group-chat-software) **Bottom line:** Microsoft Teams works as a business phone system if you're already running Microsoft 365 and want voice, video and chat in one place. It fits all company sizes, from freelancers to large enterprises, and serves any industry. Because it's powered by Microsoft 365, you get an admin console that handles number porting, assigning phone numbers and account setup. If you already live in that ecosystem, adding calling feels like a natural step rather than a separate tool to manage. Direct call routing through SIP trunking means you don't have to drop your current carrier to use it. You still get the usual phone features like auto-attendant, call transfer, simultaneous ring and e911. The tradeoff is reliability. Users run into slow speeds, the occasional crash and notifications that don't always fire, which matters when you're depending on it for calls. Pricing starts at $4 per user per month, so it's an affordable option if you can work around those rough edges. [Read Full Review](https://www.selecthub.com/p/video-conferencing-software/microsoft-teams/) [Visit Site](https://www.microsoft.com/en-us/microsoft-teams/group-chat-software) * **Direct call routing** – Connect through SIP trunking to keep your existing carrier, so you don't have to switch phone service providers to start calling. * **Standard calling controls** – Handle three-way PSTN calls along with auto-attendant, call parking, call transfer, do-not-disturb and simultaneous ring. * **Microsoft 365 admin console** – Provision accounts, assign phone numbers, port existing numbers and pull reporting and analytics from one place. * **Custom call audio** – Set on-hold music through PowerShell and add custom messages for calls and voicemail. * **Screen sharing on calls** – Share your live screen straight from chat to give the other person instant context during a call. [Read Full Review](https://www.selecthub.com/p/video-conferencing-software/microsoft-teams/) [Visit Site](https://www.microsoft.com/en-us/microsoft-teams/group-chat-software) ![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() [Read Full Review](https://www.selecthub.com/p/video-conferencing-software/microsoft-teams/) [Visit Site](https://www.microsoft.com/en-us/microsoft-teams/group-chat-software) #### Filter Products (80) Pricing $10 or less $10 - $100 $100 - $500 $500 - $1,000 $1,000 or more Company Size Small Medium Large Deployment Cloud On-Premise Platform Linux MacOS Windows Free Trial Analyst Verified Apply Reset filters ## All Business Phone Systems Showing 1 - 20 of 80 Products Sort by Most Popular Starting Price (Low to High) Starting Price (High to Low) Analyst Rating User Sentiment [ RingCentral by RingCentral ](https://www.selecthub.com/p/business-phone-systems/ringcentral/) Analyst Score RingCentral - Score: 99 out of 100 99 [View Product Details ](https://www.selecthub.com/p/business-phone-systems/ringcentral/) Best For: Call Coverage Calling Features Phone System Start Price: $25 Per User, Monthly \- [Get Custom Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=RingCentral&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F44ac09ac6a149136a4102ee4b4103ae6-973d6f5316d92956d977d94930843bd1%2Fresources%2Fnormal%2Flogo.png%3F1693316936&price=2) Free Trial: Yes - [Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=RingCentral&category=Business+Phone+Systems&product%5Flogo=https://cdn.selecthub.com/products/44ac09ac6a149136a4102ee4b4103ae6-973d6f5316d92956d977d94930843bd1/resources/normal/logo.png?1693316936) Good For: Any company size Deployment: Cloud User Sentiment: 83% of users recommend this product i Based on user reviews collected from popular reviews sites. [Visit Site](https://www.ringcentral.com/) Compare up to 5 products [ Vonage by Vonage ](https://www.selecthub.com/p/business-phone-systems/vonage/) Analyst Score Vonage - Score: 97 out of 100 97 [View Product Details ](https://www.selecthub.com/p/business-phone-systems/vonage/) Best For: Collaboration Start Price: $15 Per User, Monthly \- [Get Custom Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=Vonage&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F817c99c4861918e518dca75d712983eb-0d33fec85b96a0dbaf9622ea044e854b%2Fresources%2Fnormal%2Flogo.png%3F1693318439&price=2) Free Trial: Yes - [Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=Vonage&category=Business+Phone+Systems&product%5Flogo=https://cdn.selecthub.com/products/817c99c4861918e518dca75d712983eb-0d33fec85b96a0dbaf9622ea044e854b/resources/normal/logo.png?1693318439) Good For: Small & medium companies Deployment: Cloud, On-Premise User Sentiment: 84% of users recommend this product i Based on user reviews collected from popular reviews sites. [Visit Site](https://www.vonage.com/) Compare up to 5 products [ Ooma Office by ooma, Inc. ](https://www.selecthub.com/p/business-phone-systems/ooma-office/) Analyst Score Ooma Office - Score: 94 out of 100 94 [View Product Details ](https://www.selecthub.com/p/business-phone-systems/ooma-office/) Best For: Call Coverage Start Price: $20 Per User, Monthly \- [Get Custom Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=Ooma%2BOffice&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F92bf5e6240737e0326ea59846a83e076-63b800b84f00c49f8ba2c7a0d621ccb5%2Fresources%2Fnormal%2Flogo.png%3F1693316938&price=2) Free Trial: Yes - [Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=Ooma+Office&category=Business+Phone+Systems&product%5Flogo=https://cdn.selecthub.com/products/92bf5e6240737e0326ea59846a83e076-63b800b84f00c49f8ba2c7a0d621ccb5/resources/normal/logo.png?1693316938) Good For: Small companies Deployment: Cloud User Sentiment: 91% of users recommend this product i Based on user reviews collected from popular reviews sites. [Visit Site](https://office.ooma.com/) Compare up to 5 products [ 8x8 by 8x8, Inc. ](https://www.selecthub.com/p/call-center-software/8x8/) Analyst Score 8x8 - Score: 100 out of 100 100 [View Product Details ](https://www.selecthub.com/p/call-center-software/8x8/) Best For: Overall Call Coverage Calling Features Collaboration Phone System Voice Intelligence & Analytics Start Price: $15 Per User, Monthly \- [Get Custom Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=8x8&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F7eb7eabbe9bd03c2fc99881d04da9cbd-e87d9271577ce21982d2f94f5f7fe5d7%2Fresources%2Fnormal%2Flogo.png%3F1693316500&price=2) Free Trial: Yes - [Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=8x8&category=Business+Phone+Systems&product%5Flogo=https://cdn.selecthub.com/products/7eb7eabbe9bd03c2fc99881d04da9cbd-e87d9271577ce21982d2f94f5f7fe5d7/resources/normal/logo.png?1693316500) Good For: Any company size Deployment: Cloud, On-Premise User Sentiment: 79% of users recommend this product i Based on user reviews collected from popular reviews sites. [Visit Site](https://cpaas.8x8.com/) Compare up to 5 products [ 3CX by 3CX ](https://www.selecthub.com/p/business-phone-systems/3cx/) Analyst Score 3CX - Score: 96 out of 100 96 [View Product Details ](https://www.selecthub.com/p/business-phone-systems/3cx/) Best For: Call Coverage Calling Features Start Price: $15 Per User, Monthly \- [Get Custom Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=3CX&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F1627164498da566c0eb500803f9b5f4a-fc4fb7d2bcaf34f2ccd8a1637a5ae663%2Fresources%2Fnormal%2Flogo.png%3F1693318455&price=2) Free Trial: Yes - [Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=3CX&category=Business+Phone+Systems&product%5Flogo=https://cdn.selecthub.com/products/1627164498da566c0eb500803f9b5f4a-fc4fb7d2bcaf34f2ccd8a1637a5ae663/resources/normal/logo.png?1693318455) Good For: Small & medium companies Deployment: Cloud, On-Premise User Sentiment: 89% of users recommend this product i Based on user reviews collected from popular reviews sites. [Visit Site](https://www.3cx.com/) Compare up to 5 products [ MiCloud Connect by Mitel Networks Corporation ](https://www.selecthub.com/p/business-phone-systems/micloud-connect/) Analyst Score MiCloud Connect - Score: 98 out of 100 98 [View Product Details ](https://www.selecthub.com/p/business-phone-systems/micloud-connect/) Best For: Call Coverage Voice Intelligence & Analytics Start Price: $20 Per User, Monthly \- [Get Custom Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=MiCloud%2BConnect&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F4f00921114932db3f8662a41b44ee68f-7520f5164e93bbc060bcf711431c85de%2Fresources%2Fnormal%2Flogo.png%3F1693318956&price=2) Free Trial: No Good For: Medium & large companies Deployment: Cloud User Sentiment: 78% of users recommend this product i Based on user reviews collected from popular reviews sites. [Visit Site](https://www.mitel.com/products/business-phone-systems/cloud/micloud-connect) Compare up to 5 products [ Aircall by Aircall ](https://www.selecthub.com/p/business-phone-systems/aircall/) [View Product Details ](https://www.selecthub.com/p/business-phone-systems/aircall/) Start Price: $1,080 Annually \- [Get Custom Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=Aircall&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F9eb53b5052d534ea2619ca03b5649af7-2c3677aa5eb1c6a6b1fdce630597dd43%2Fresources%2Fnormal%2Flogo.png%3F1693318457&price=5) Free Trial: Yes - [Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=Aircall&category=Business+Phone+Systems&product%5Flogo=https://cdn.selecthub.com/products/9eb53b5052d534ea2619ca03b5649af7-2c3677aa5eb1c6a6b1fdce630597dd43/resources/normal/logo.png?1693318457) Good For: Small & medium companies Deployment: Cloud, On-Premise User Sentiment: 86% of users recommend this product i Based on user reviews collected from popular reviews sites. [Visit Site](https://aircall.io/) Compare the top leaders [ Nextiva by Nextiva ](https://www.selecthub.com/p/customer-experience-software/nextiva/) Analyst Score Nextiva - Score: 98 out of 100 98 [View Product Details ](https://www.selecthub.com/p/customer-experience-software/nextiva/) Best For: Calling Features Phone System Voice Intelligence & Analytics Start Price: $20 Per User, Monthly \- [Get Custom Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=Nextiva&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F2b6921f2c64dee16ba21ebf17f3c2c92-5b7471c61d1818ce9f02f700f1c8c6e5%2Fresources%2Fnormal%2Flogo.png%3F1693316931&price=2) Free Trial: Yes - [Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=Nextiva&category=Business+Phone+Systems&product%5Flogo=https://cdn.selecthub.com/products/2b6921f2c64dee16ba21ebf17f3c2c92-5b7471c61d1818ce9f02f700f1c8c6e5/resources/normal/logo.png?1693316931) Good For: Any company size Deployment: Cloud User Sentiment: 89% of users recommend this product i Based on user reviews collected from popular reviews sites. [Visit Site](https://www.nextiva.com/) Compare up to 5 products [ Google Voice For Business by Google ](https://www.selecthub.com/p/business-phone-systems/google-voice-for-business/) [View Product Details ](https://www.selecthub.com/p/business-phone-systems/google-voice-for-business/) Start Price: $10 Per User, Monthly \- [Get Custom Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=Google%2BVoice%2BFor%2BBusiness&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Ff624e6558a372d9cdd49406b1a8eaf6c-f86411060a4c50a21b36b74f5f7a925f%2Fresources%2Fnormal%2Flogo.png%3F1726352850&price=1) Free Trial: No Good For: Small & medium companies Deployment: Cloud User Sentiment: 90% of users recommend this product i Based on user reviews collected from popular reviews sites. [Visit Site](https://voice.google.com/u/0/business) Compare the top leaders [ Dialpad by Dialpad ](https://www.selecthub.com/p/customer-communication-management-software/dialpad/) Analyst Score Dialpad - Score: 95 out of 100 95 [View Product Details ](https://www.selecthub.com/p/customer-communication-management-software/dialpad/) Best For: Phone System Voice Intelligence & Analytics Start Price: $15 Per User, Monthly \- [Get Custom Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=Dialpad&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F914101ec47c52b48a7b6ccc6f5a76f1f-fd309c894318663fcdde9e7a8d6ab097%2Fresources%2Fnormal%2Flogo.png%3F1748990853&price=2) Free Trial: Yes - [Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=Dialpad&category=Business+Phone+Systems&product%5Flogo=https://cdn.selecthub.com/products/914101ec47c52b48a7b6ccc6f5a76f1f-fd309c894318663fcdde9e7a8d6ab097/resources/normal/logo.png?1748990853) Good For: Any company size Deployment: Cloud User Sentiment: 86% of users recommend this product i Based on user reviews collected from popular reviews sites. [Visit Site](https://www.dialpad.com/) Compare up to 5 products [ Broadvoice by Syndeo ](https://www.selecthub.com/p/business-phone-systems/broadvoice/) [View Product Details ](https://www.selecthub.com/p/business-phone-systems/broadvoice/) Start Price: $10 Per User, Monthly \- [Get Custom Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=Broadvoice&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F251c5ffd6b62cc21c446c963c76cf214-076161f14ea7abc9526da52cf41e0cb8%2Fresources%2Fnormal%2Flogo.png%3F1693318445&price=1) Free Trial: No Good For: Small & medium companies Deployment: Cloud User Sentiment: 91% of users recommend this product i Based on user reviews collected from popular reviews sites. [Visit Site](https://www.broadvoice.com/) Compare the top leaders [ GoToConnect by LogMeIn, Inc. ](https://www.selecthub.com/p/cloud-phone-systems/gotoconnect/) Analyst Score GoToConnect - Score: 94 out of 100 94 [View Product Details ](https://www.selecthub.com/p/cloud-phone-systems/gotoconnect/) Start Price: $20 Per User, Monthly \- [Get Custom Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=GoToConnect&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F348a38cd25abeab0e440f37510e9b1fa-b743cdbf4d7187a533a32218803b1e2d%2Fresources%2Fnormal%2Flogo.png%3F1693318438&price=2) Free Trial: No Good For: Small & medium companies Deployment: Cloud User Sentiment: 90% of users recommend this product i Based on user reviews collected from popular reviews sites. [Visit Site](https://www.goto.com/connect) Compare up to 5 products [ UniTel Voice by UniTel Voice ](https://www.selecthub.com/p/business-phone-systems/unitel-voice/) [View Product Details ](https://www.selecthub.com/p/business-phone-systems/unitel-voice/) Start Price: $9.99 Monthly \- [Get Custom Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=UniTel%2BVoice&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F54f46e81b66496c9909bcdc2f7987f41-c9bdff7ca016da9fee068c5eee794574%2Fresources%2Fnormal%2Flogo.png%3F1749003089&price=1) Free Trial: Yes - [Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=UniTel+Voice&category=Business+Phone+Systems&product%5Flogo=https://cdn.selecthub.com/products/54f46e81b66496c9909bcdc2f7987f41-c9bdff7ca016da9fee068c5eee794574/resources/normal/logo.png?1749003089) Good For: Small companies Deployment: Cloud User Sentiment: 90% of users recommend this product i Based on user reviews collected from popular reviews sites. [Visit Site](https://www.unitelvoice.com) Compare the top leaders [ Microsoft Teams by Microsoft Corp. ](https://www.selecthub.com/p/video-conferencing-software/microsoft-teams/) Analyst Score Microsoft Teams - Score: 92 out of 100 92 [View Product Details ](https://www.selecthub.com/p/video-conferencing-software/microsoft-teams/) Best For: Collaboration Start Price: $4 Per User, Monthly \- [Get Custom Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=Microsoft%2BTeams&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F6e01383fd96a17ae51cc3e15447e7533-e6d0ee2142d732304f67a32d5a9e1d53%2Fresources%2Fnormal%2Flogo.png%3F1693318448&price=1) Free Trial: Yes - [Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=Microsoft+Teams&category=Business+Phone+Systems&product%5Flogo=https://cdn.selecthub.com/products/6e01383fd96a17ae51cc3e15447e7533-e6d0ee2142d732304f67a32d5a9e1d53/resources/normal/logo.png?1693318448) Good For: Any company size Deployment: Cloud User Sentiment: 85% of users recommend this product i Based on user reviews collected from popular reviews sites. [Visit Site](https://www.microsoft.com/en-us/microsoft-teams/group-chat-software) Compare up to 5 products [ Toky by Toky ](https://www.selecthub.com/p/business-phone-systems/toky/) [View Product Details ](https://www.selecthub.com/p/business-phone-systems/toky/) Start Price: $25 Per Agent, Monthly \- [Get Custom Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=Toky&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F6528f3f143a1db743a30a3c4443d35c8-8f2fe8003b7fb8a4de490e650de975e4%2Fresources%2Fnormal%2Flogo.png%3F1693318529&price=2) Free Trial: Yes - [Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=Toky&category=Business+Phone+Systems&product%5Flogo=https://cdn.selecthub.com/products/6528f3f143a1db743a30a3c4443d35c8-8f2fe8003b7fb8a4de490e650de975e4/resources/normal/logo.png?1693318529) Good For: Any company size Deployment: Cloud User Sentiment: 85% of users recommend this product i Based on user reviews collected from popular reviews sites. [Visit Site](https://toky.co/en) Compare the top leaders [ Tresta by Tresta ](https://www.selecthub.com/p/business-phone-systems/tresta/) [View Product Details ](https://www.selecthub.com/p/business-phone-systems/tresta/) Start Price: $10 Per User, Monthly \- [Get Custom Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=Tresta&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fa1ede0fbb325095eeddd665433fb969c-5fcf3f279f19943ddf1e1fc5ec1412de%2Fresources%2Fnormal%2Flogo.png%3F1736312318&price=1) Free Trial: Yes - [Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=Tresta&category=Business+Phone+Systems&product%5Flogo=https://cdn.selecthub.com/products/a1ede0fbb325095eeddd665433fb969c-5fcf3f279f19943ddf1e1fc5ec1412de/resources/normal/logo.png?1736312318) Good For: Small & medium companies Deployment: Cloud User Sentiment: 59% of users recommend this product i Based on user reviews collected from popular reviews sites. [Visit Site](https://www.tresta.com) Compare the top leaders [ Vonix by Vonix Networks ](https://www.selecthub.com/p/business-phone-systems/vonix/) [View Product Details ](https://www.selecthub.com/p/business-phone-systems/vonix/) Start Price: $19.99 Per User, Monthly \- [Get Custom Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=Vonix&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F0065827f588a93273fc4573b432622cf-91cc40e586ed0d06ceec328d608cb5c6%2Fresources%2Fnormal%2Flogo.png%3F1736276226&price=2) Free Trial: Yes - [Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=Vonix&category=Business+Phone+Systems&product%5Flogo=https://cdn.selecthub.com/products/0065827f588a93273fc4573b432622cf-91cc40e586ed0d06ceec328d608cb5c6/resources/normal/logo.png?1736276226) Good For: Small & medium companies Deployment: Cloud User Sentiment: 97% of users recommend this product i Based on user reviews collected from popular reviews sites. [Visit Site](https://www.vonix.io) Compare the top leaders [ Dialpad Ai Voice by Dialpad, Inc. ](https://www.selecthub.com/p/business-phone-systems/dialpad-ai-voice/) [View Product Details ](https://www.selecthub.com/p/business-phone-systems/dialpad-ai-voice/) Start Price: $15 Per User, Monthly \- [Get Custom Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=Dialpad%2BAi%2BVoice&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F83d628cd269f70f11a5986502ddf997e-d6c525a4cce3284dbc57a69a3aa6be1b%2Fresources%2Fnormal%2Flogo.png%3F1723854328&price=2) Free Trial: Yes - [Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=Dialpad+Ai+Voice&category=Business+Phone+Systems&product%5Flogo=https://cdn.selecthub.com/products/83d628cd269f70f11a5986502ddf997e-d6c525a4cce3284dbc57a69a3aa6be1b/resources/normal/logo.png?1723854328) Good For: Any company size Deployment: Cloud User Sentiment: 88% of users recommend this product i Based on user reviews collected from popular reviews sites. [Visit Site](https://www.dialpad.com/ai-voice/) Compare the top leaders [ Sideline by Pinger ](https://www.selecthub.com/p/business-phone-systems/sideline-com/) [View Product Details ](https://www.selecthub.com/p/business-phone-systems/sideline-com/) Start Price: $14.99 Monthly \- [Get Custom Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=Sideline&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F75a1f82bf4376a1bcfdc5a0bd08ac34f-99a89241d30535127000ac6a2ce2a044%2Fresources%2Fnormal%2Flogo.png%3F1737659408&price=2) Free Trial: Yes - [Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=Sideline&category=Business+Phone+Systems&product%5Flogo=https://cdn.selecthub.com/products/75a1f82bf4376a1bcfdc5a0bd08ac34f-99a89241d30535127000ac6a2ce2a044/resources/normal/logo.png?1737659408) Good For: Any company size Deployment: Cloud User Sentiment: 78% of users recommend this product i Based on user reviews collected from popular reviews sites. [Visit Site](https://www.sideline.com/) Compare the top leaders [ Cytracom by Cytracom ](https://www.selecthub.com/p/ucaas-providers/cytracom/) [View Product Details ](https://www.selecthub.com/p/ucaas-providers/cytracom/) Start Price: $29.95 Per User, Monthly \- [Get Custom Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=Cytracom&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fc%2Fbusiness-phone-systems%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F1602c2b2b3692f45f9c6f00e435bdde5-d253d609461f422846d40cfe4a3d8eb3%2Fresources%2Fnormal%2Flogo.png%3F1736278713&price=2) Free Trial: Yes - [Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=Cytracom&category=Business+Phone+Systems&product%5Flogo=https://cdn.selecthub.com/products/1602c2b2b3692f45f9c6f00e435bdde5-d253d609461f422846d40cfe4a3d8eb3/resources/normal/logo.png?1736278713) Good For: Any company size Deployment: Cloud User Sentiment: 93% of users recommend this product i Based on user reviews collected from popular reviews sites. [Visit Site](https://www.cytracom.com/) Compare the top leaders * < * 1 * [2](https://www.selecthub.com/c/business-phone-systems/?page=2) * [3](https://www.selecthub.com/c/business-phone-systems/?page=3) * [4](https://www.selecthub.com/c/business-phone-systems/?page=4) * [ \> ](https://www.selecthub.com/c/business-phone-systems/?page=2) ### Guide Contents * [Executive Summary](#bg-heading-1) * [Types of Business Phone Systems](#bg-heading-2) * [Deployment Methods](#bg-heading-3) * [Primary Benefits](#bg-heading-4) * [Implementation Goals](#bg-heading-5) * [Basic Features & Functionality](#bg-heading-6) * [Advanced Features & Functionality](#bg-heading-7) * [Current & Upcoming Trends](#bg-heading-8) * [Software Comparison Strategy](#bg-heading-9) * [Cost & Pricing Considerations](#bg-heading-10) * [Questions To Ask Yourself](#bg-heading-11) * [Questions To Ask Vendors](#bg-heading-12) * [Next Steps](#bg-heading-13) Related Categories [Call Tracking Software](https://www.selecthub.com/c/call-tracking-software/) [Cloud PBX](https://www.selecthub.com/c/cloud-pbx-software/) [Cloud Phone Systems](https://www.selecthub.com/c/cloud-phone-systems/) ▼ [Telephony Software](https://www.selecthub.com/c/telephony-software/) [UCaaS Providers](https://www.selecthub.com/c/ucaas-providers/) [Virtual Phone Systems](https://www.selecthub.com/c/virtual-phone-systems/) [VoIP Providers](https://www.selecthub.com/c/voip-providers/) ▲ List Your Product Thousands of buyers are researching their next purchase. Ensure they find you by claiming your product profile now. [Claim Product Listing]( https://pmo.selecthub.com/claim-your-product/) ## Business Phone Systems Buyer's Guide ## What are Business Phone Systems? Business phone systems are essential for effective communication, acting like a central hub that connects teams and clients seamlessly. They solve issues such as missed calls, poor call quality, and limited features. Key functionalities include call forwarding, voicemail-to-email, and conference calling, while emerging features like video conferencing and integration with customer relationship management (CRM) tools are becoming increasingly popular. Industries such as retail, healthcare, and finance benefit significantly, as they rely on clear communication. However, limitations may include setup costs and the need for reliable internet connectivity. Overall, these systems enhance collaboration and customer service, ensuring that businesses can respond promptly and professionally to their clients' needs. ### What are the Key Benefits of Business Phone Systems? * Enhanced Customer Experience * Boosted Team Productivity * Cost-Effective & Scalable * Unified Communication Channels * Mobility & Remote Work Ready * Advanced Call Management Features * Real-Time Data & Analytics * Professional Business Image * Improved Accessibility & Reach **Business Phone Systems are All About Better Business Communication** By Ashita Ahuja, Technical Content Writer at SelectHub ![Business Phone Systems BG Header]() No company wants to miss out on business opportunities or valuable clients due to poor communication. Regardless of what industry you’re in, communication is the backbone of any successful business. The right business phone system can streamline and support these essential connections, helping you succeed. By tracking and handling all inbound and outbound contact, business phone systems ensure you never miss an important call or message from a partner or customer. In addition to the functionality of traditional telephony, these systems have other advanced features to support your operations, like automated transcription, extensive call records and unbeatable call quality. If you’re looking for a better way to communicate, you’ve come to the right place. In this buyer’s guide, we’ll go over the benefits and features of business phone systems, industry trends to look out for and tips for how to pick the best system for your business. ### Executive Summary * Business phone systems help companies to streamline the overall communication workflow. * Some key features include call recording, ring groups, voicemail and instant messaging. * Key trends in the business phone systems industry include UCaaS, 5G adoption and AI. * Make sure you ask the vendor any questions you might have about the system before committing to a purchase. **What This Guide Covers:** * [Deployment Methods](#2) * [Benefits](#3) * [Implementation Goals](#4) * [Basic Features & Functionality](#5) * [Advanced Features to Consider](#6) * [Current & Upcoming Trends](#7) * [Software Comparison Strategy](#8) * [Cost & Pricing Considerations](#9) * [Questions To Ask Yourself](#11) * [Questions To Ask Vendors](#12) * [Next Steps](#13) [ Get the Full in-depth Business Phone Systems Report See how the Business Phone Systems leaders fare against the most common key requirements Get your free Report ](https://pmo.selecthub.com/request-custom-scorecard/?category=Business%20Phone%20Systems) ### Types of Business Phone Systems There are three basic types of business phone systems: KSU, PBX and VoIP. These systems differ from one another in terms of features, and each of them has a hosted and non-hosted version. ##### Key System Units KSU systems can only accommodate a limited number of phone lines; hence, it’s used by companies with a maximum of 40 employees. Similar in many ways to a home telephone system, KSU has all the basic features and is easy to use. However, it lacks portability and flexibility. If you plan to scale your business, it’s better to opt for PBX or VoIP phone systems. There’s also another variation to this system called KSU-less. While KSU-less is more portable and flexible, it isn’t sold commercially and only allows up to 10 phone operators. ##### Private Branch Exchange PBX systems operate with programmable switching devices that allow automatic call routing. It’s more advanced than KSU, handling a higher volume of calls and operators, and can even run without electricity in the event of an outage. Though it’s usually an in-house phone system, companies can also opt for mobile PBX systems that allow employees to use mobile phones as additional extensions. ##### Voice over Internet Protocol (VoIP) VoIP systems are the most advanced modern telephony technology, the fastest-growing type of phone system in the U.S. They make and receive calls using the internet, enabling employees to communicate with clients or colleagues all over the world. This is especially advantageous for companies that operate in multiple locations and cater to a global customer base. ##### Cloud-based technologies In addition to the three main types outlined above, some modern business phone systems fall into an emerging software category. Though VoIP is the gold-standard for digital telecommunications, cloud-based technologies, like virtual phone systems, make far-reaching, affordable contact solutions accessible to almost any organization. While they aren’t always as advanced as full-fledged VoIP systems, cloud-based and virtual phone systems use the same basic mechanism to make and receive calls — they work over the internet, with some even using VoIP. What they lack in sophistication, they make up for in accessibility, as many virtual phone systems are extremely low-cost, even free to use. ### Deployment Methods There are two typical deployment methods for business phone systems — on-premise and cloud-based. On-premise systems are systems you have in-house, in your building or office. Companies purchase their own equipment and usually need to employ a dedicated IT staff to oversee system maintenance and updates. Cloud-based systems, on the other hand, don’t need in-house infrastructure to work. Calls are handled over the internet, so the only equipment you need are the endpoint devices, like desk phones or computers, to make and receive calls. The vendor is usually responsible for maintenance and updates. The setup you choose depends on what suits your needs best. If you’re looking for a dependable, flexible, user-friendly system to help a mostly remote staff communicate, you should probably opt for a cloud-based system. If your team works in a dedicated office space and you want more control over your system, you might prefer an on-premise option. ### Primary Benefits The right business phone system can benefit your business in many ways. Let’s go over some of the main benefits. ![Business Phone Systems Benefits]() #### Lower Costs Eliminate the costs involved with expensive hardware, complex instruments, wires and long-distance carriers. You can access and enjoy advanced features that are far more affordable and capable than traditional phone systems. #### Better Security Using a private phone may put your private data at risk. Employees using their own devices could compromise the security of your clients’ information and your own proprietary data. A cloud business phone system ensures that your personal contact information is secure and confidential, with built-in security features to prevent data leakage and exposure. #### Scalability Add extra phone lines, extensions and more advanced features as and when you need them. Quickly install new phones to keep up with growing staff and minimize workflow disruption. A cloud phone system has the added benefit of reduced communication downtime due to timely updates and maintenance. #### Better Communication Manage your calls from pin to plane, including where and when you receive them. Interact with clients flexibly using multiple channels and networks and easily share documents and information even while you’re on the go. [ Business Phone Systems Report Expert recommendations and analysis on the top Business Phone Systems Get free access now ](https://pmo.selecthub.com/request-custom-scorecard/?category=Business%20Phone%20Systems) ### Implementation Goals | **Goal 1** Decrease Pressure On Employees | Use call routing, voicemail and call queues. Employees save time without undergoing advanced training since most business phone vendors provide sufficient technical guidance and support. Your staff members can concentrate on other work while features like auto attendant help them handle and manage calls. | | ------------------------------------------------------ | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | **Goal 2** Improve Internal And External Communication | Set up direct phone lines for employees in different departments, facilitating better internal communication. Customers get quicker responses due to increased employee availability and multiple communication channels. | | **Goal 3** Ensure Business Continuity | Remain available 24/7 for clients, especially for businesses in multiple time zones. Improve accessibility and use call routing, call transferring and auto attendant to ensure customers and partners receive help promptly. | | **Goal 4** Better Reporting Capabilities | Track calls and use analysis tools to strategically adjust practices. Record information such as customer concerns, call times, the percentage of abandoned calls and other crucial metrics. Make staff changes, discover problem areas and devise ways to enhance customer satisfaction. | [ Business Phone Systems Report Expert recommendations and analysis on the top Business Phone Systems Get free access now ](https://pmo.selecthub.com/request-custom-scorecard/?category=Business%20Phone%20Systems) ### Basic Features & Functionality | Call Recording | Record calls and save them in the cloud. Allow employees to use important conversations for training purposes. Keep records for quality assurance and legal needs. | | ----------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | Ring Groups | Ring groups allow you to combine phone extensions, so the assigned devices ring together when there is an incoming call. It’s a way to improve call routing and distribution across departments in an organization. | | Call Forwarding | Allow employees to automatically divert callers to a new number or another number. It also allows employees to retain their old numbers, causing less confusion among clients or colleagues. | | Hold Music | Fill the silence with music or recorded audio whenever a caller is put on hold to make callers wait longer. You can add work hours, events, promotions, and more in the recording to keep callers entertained and informed. This helps [increase retention rates](https://www.business2community.com/customer-experience/hold-music-how-to-increase-caller-retention-by-98-02087596) and can influence the caller's attitude to some extent. | | Voicemail | It's not always possible to pick up a call. Voicemail allows callers to leave a message so employees can get back to them. Employees can also access voicemail messages to identify customer concerns or for training purposes. Most systems transcribe these audio messages and send them to your email, allowing you to read and respond to them quickly. | | Caller ID | Customers may not accept calls if they don't recognize the number. Caller ID helps ensure the people you call see your company’s name so they’re more inclined to pick up. According to a report by Hiya, 32% of respondents said that [adding ID to calls](https://f.hubspotusercontent30.net/hubfs/6751436/2022/Reports-and-Studies/State-of-the-Call-2022/2022%5FSOTC%5Freport.pdf) made them more likely to answer them. | | Conference Calls | Conduct video or voice meetings with multiple employees across different locations, facilitating better collaboration and communication. | | Instant Messaging | Respond instantly to customer queries with an integrated messaging platform, reducing wait times. Send SMS messages without the need for a cellular network. | | Call Routing | Place callers in a queue based on predefined criteria and route them to a specific team or individual. Some of the key criteria include agent availability, language preferences, call volume and agent expertise. | | Auto Attendant | A friendly AI greets callers, asks them which department they’re seeking and connects them. This feature routes and organizes incoming calls, saving time spent on manual call distribution. | [ Business Phone Systems Report Expert recommendations and analysis on the top Business Phone Systems Get free access now ](https://pmo.selecthub.com/request-custom-scorecard/?category=Business%20Phone%20Systems) ### Advanced Features & Functionality | Unified Communications as a Service (UCaaS) | Unified communications as a service integrates and unifies various communication methods and devices, supporting phone calls, video conferencing, instant messaging, emails, SMS, fax, voicemail and more. | | ------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | Real-time Analytics | View calls as they happen and manage call flow, boost sales and get more information on leads. Divert calls to available employees, reducing the time spent by callers waiting in the queue. | ### Current & Upcoming Trends The business phone systems industry is constantly evolving. Here’s an overview of the latest trends and changes to watch. ![Business Phone Systems Trends]() #### Hosted VoIP An increasing number of companies are moving towards hosted VoIP services as they’re more affordable and require less maintenance. SMBs and large companies alike are looking at adopting VoIP services to scale their infrastructure and meet increasing demands. #### Unified Communications as a Service (UCaaS) UCaaS adoption is on the rise, allowing businesses to set up large, multi-channel communication infrastructure at a more affordable price point than traditional models. Hybrid and remote workplaces have only increased its popularity because of how well it supports distributed workforces. #### 5G Adoption The 5G adoption increases communication speeds and improves response rates. Its superior bandwidth and reliable connectivity make it an essential upgrade for any business that wants to stay competitive. #### AI An increasing number of businesses are leveraging AI for personalization and customer service purposes, with [52% of companies](https://www.pwc.com/us/en/tech-effect/ai-analytics/ai-predictions.html) accelerating adoption due to the COVID-19 pandemic. AI not only helps [intelligently route](https://www.convai.com.au/blog/what-is-intelligent-call-routing) and organize calls for optimal service, but also gives companies unprecedented insight into their customers’ preferences and needs with data analytics. [ Business Phone Systems Report Expert recommendations and analysis on the top Business Phone Systems Get free access now ](https://pmo.selecthub.com/request-custom-scorecard/?category=Business%20Phone%20Systems) ### Software Comparison Strategy With so many business phone systems on the market, it can be difficult to decide which solution is actually best for your organization. Start by considering what your business needs. Ask yourself some basic questions. Where does your current communication fall short? What do you hope the software will address? Once you’ve compiled a few potential options, don’t forget to research your vendors. You can check online reviews, read industry guides and ask colleagues for their recommendations. Some vendors may even offer a free trial of their product, so you can see how the system functions in your business before you commit. ### Cost & Pricing Considerations Investing in a new communication system is a significant step for any company. Many factors can affect the total cost. A standard analog phone system is a cheaper option than a hosted PBX or VoIP service, but the difference in functionality is massive. Make sure to consider all potential costs, including hardware, installation, platform charges, SIP Trunking/ISDN charges, probable subscription charges and other expenses. You can always start with a more affordable package or basic version before updating to a more advanced system. Sometimes, a basic program is all you need to meet your communication needs. Just because something is more expensive doesn’t mean it’s more suitable for your business. You don’t want to pay for advanced features you won’t use. Other factors that might affect cost include: * Number of phones * Business size * Features * Customer service and support * Upgrades [ Business Phone Systems Report Expert recommendations and analysis on the top Business Phone Systems Get free access now ](https://pmo.selecthub.com/request-custom-scorecard/?category=Business%20Phone%20Systems) ### Questions To Ask Yourself Use these questions as a starting point for internal conversations: * What challenges is my business currently facing, and how can business phone systems help solve them? * What type of package or subscription will be best for my organization? * What is my budget? * What features of this software will be most helpful to me? * How will this software enhance my business operations and increase efficiency, productivity and sales? ![Business Phone Systems Questions to Ask]() ### Questions To Ask Vendors Use these questions as a starting point for conversations with vendors about the vendor and the software: #### About the Software * Which platforms does the software support? * Will the software be beneficial for all the teams in my organization? * Does it run smoothly, and is the interface easy to understand? * What are the different subscription plans or packages to subscribe to? * Do less expensive programs offered have certain limitations? If yes, what are they? #### About the Vendor * How many years of experience do you have in this industry? * How many companies have successfully employed this software? * What support and training do you provide? * What company sizes do you typically work with? * How long does onboarding take? [ Business Phone Systems Report Expert recommendations and analysis on the top Business Phone Systems Get free access now ](https://pmo.selecthub.com/request-custom-scorecard/?category=Business%20Phone%20Systems) ### Next Steps The right business phone system can improve communication, team collaboration, build a professional image for your company and enhance your mobility. While selecting the right product isn’t always an easy task, we hope this guide has given you a solid starting point for your search. If you need more help, check out our [comparison report](https://pmo.selecthub.com/request-custom-leaderboard/?category=Business%20Phone%20Systems) to see how top industry leaders stack up. 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More and more businesses are… ](https://www.selecthub.com/business-phones/web-conferencing-software-features/) [ ![Ashita Ahuja](https://www.selecthub.com/wp-content/uploads/2021/09/Ashita-Headshot-96x96.jpg) Ashita Ahuja ](https://www.selecthub.com/author/ashita-ahuja/) Mar 18, 2026 #### [Business Phones](https://www.selecthub.com/category/business-phones/) [The Top 8 Cloud Phone System Features for 2026](https://www.selecthub.com/business-phones/cloud-phone-system-features/) [With remote and hybrid workplaces on the rise, technologies like cloud phone systems offer companies… ](https://www.selecthub.com/business-phones/cloud-phone-system-features/) [ ![Ashita Ahuja](https://www.selecthub.com/wp-content/uploads/2021/09/Ashita-Headshot-96x96.jpg) Ashita Ahuja ](https://www.selecthub.com/author/ashita-ahuja/) Mar 18, 2026 #### [Business Phones](https://www.selecthub.com/category/business-phones/) [The Top 8 VoIP System Requirements Checklist](https://www.selecthub.com/business-phones/voip-requirements/) [Are you looking for a VoIP solution, but feel unsure of what features you need?… ](https://www.selecthub.com/business-phones/voip-requirements/) [ ![Ashita Ahuja](https://www.selecthub.com/wp-content/uploads/2021/09/Ashita-Headshot-96x96.jpg) Ashita Ahuja ](https://www.selecthub.com/author/ashita-ahuja/) Mar 18, 2026 ## About The Contributors The following expert team members are responsible for creating, reviewing, and fact checking the accuracy of this content. [ ](https://www.selecthub.com/author/ashita-ahuja/) Written By [Ashita Ahuja](https://www.selecthub.com/author/ashita-ahuja/) Technical Content Writer Ashita works as a Technical Writer at SelectHub specializing in VOIP, Business Phones, LMS, CMS and more. She is also a published author. When not writing articles, she enjoys watching rom-coms, listening to music and cooking. She loves collecting stationery, cannot still get the hang of riding a bicycle and suffers from acrophobia. [See Full Bio](https://www.selecthub.com/author/ashita-ahuja/) [ ](https://www.selecthub.com/author/sagardeep-roy/) Technical Research By [Sagardeep Roy](https://www.selecthub.com/author/sagardeep-roy/) Senior Analyst Sagardeep is a Senior Research Analyst at SelectHub, specializing in diverse technical categories. His expertise spans Business Intelligence, Analytics, Big Data, ETL, Cybersecurity, artificial intelligence and machine learning, with additional proficiency in EHR and Medical Billing. Holding a Master of Technology in Data Science from Amity University, Noida, and a Bachelor of Technology in Computer Science from West Bengal University of Technology, his experience across technology, healthcare, and market research extends back to 2016\. As a certified Data Science and Business Analytics professional, he approaches complex projects with a results-oriented mindset, prioritizing individual excellence and collaborative success. [See Full Bio](https://www.selecthub.com/author/sagardeep-roy/) [ ](https://www.selecthub.com/author/manan-roy/) Technical Review By [Manan Roy](https://www.selecthub.com/author/manan-roy/) Principal Analyst Manan is a native of Tezpur, Assam (India), who currently lives in Kolkata, West Bengal (India). At SelectHub, he works on categories like CRM, HR, PPM, BI, and EHR. He has a Bachelor of Technology in CSE from The Gandhi Institute of Engineering and Technology, a Master of Technology from The Institute of Engineering and Management IT, and an MBA in Finance from St. Xavier's College. He's published two research papers, one in a conference and the other in a journal, during his Master of Technology. [See Full Bio](https://www.selecthub.com/author/manan-roy/) [ ](https://www.selecthub.com/author/dianna-dragonetti/) Edited By [Dianna Dragonetti](https://www.selecthub.com/author/dianna-dragonetti/) Content Editor As an editor, Dianna Dragonetti leads a team of five writers in writing about a variety of software, with an emphasis on how these tools empower businesses. Categories include accounting, learning management systems, content management systems, supply chain management, and electronic data interchange. [See Full Bio](https://www.selecthub.com/author/dianna-dragonetti/) ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://www.selecthub.com/" }, { "@type": "ListItem", "position": 2, "name": "Business Phones", "item": "https://www.selecthub.com/category/business-phones/" }, { "@type": "ListItem", "position": 3, "name": "Business Phone Systems" } ] } { "@context": "https://schema.org", "@type": "ItemList", "name": "Best Business Phone Systems of 2026", "itemListOrder": "https://schema.org/ItemListOrderDescending", "numberOfItems": 10, "itemListElement": [ { "@type": "ListItem", "position": 1, "url": "https://www.selecthub.com/c/business-phone-systems/#product-8x8", "item": { "@type": "SoftwareApplication", "name": "8x8", "image": "https://cdn.selecthub.com/products/7eb7eabbe9bd03c2fc99881d04da9cbd-e87d9271577ce21982d2f94f5f7fe5d7/resources/normal/logo.png?1693316500", "applicationCategory": "BusinessApplication", "operatingSystem": "Web-based", "url": "https://www.selecthub.com/p/call-center-software/8x8/", "description": "Bottom line: 8x8 is a cloud phone system that works well if you want calling, video, chat and a contact center in one place. It fits businesses of just about any size, and it's a strong pick when you need to connect your phone system to tools like Salesforce or a CRM.Users like how easy it is to deploy and run since there's no hardware to maintain. The platform scales as you grow, so adding users or new locations is straightforward. 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It's less ideal if you have spotty internet or need deep system customization.The biggest draw is flexibility. You can start a call on your desk phone and pick it up on your cell without hanging up, and most users praise how smooth that handoff feels. Reviewers also like having callin...", "review": { "@type": "Review", "author": { "@type": "Organization", "name": "SelectHub" }, "reviewRating": { "@type": "Rating", "ratingValue": 99, "bestRating": 100, "worstRating": 0 } } } }, { "@type": "ListItem", "position": 3, "url": "https://www.selecthub.com/c/business-phone-systems/#product-micloud-connect", "item": { "@type": "SoftwareApplication", "name": "MiCloud Connect", "image": "https://cdn.selecthub.com/products/4f00921114932db3f8662a41b44ee68f-7520f5164e93bbc060bcf711431c85de/resources/normal/logo.png?1693318956", "applicationCategory": "BusinessApplication", "operatingSystem": "Web-based", "url": "https://www.selecthub.com/p/business-phone-systems/micloud-connect/", "description": "Bottom line: MiCloud Connect is a cloud phone system built for small and mid-sized businesses that want an easy way to handle calls, video and messaging in one place. It's a good fit if you don't have dedicated IT staff and need something simple to set up and run.Users like how intuitive it is and praise the call quality as clear and reliable. They also point to rare downtime, which matters if you can't afford dropped service. The range of features, from call forwarding to voicemail to video ...", "review": { "@type": "Review", "author": { "@type": "Organization", "name": "SelectHub" }, "reviewRating": { "@type": "Rating", "ratingValue": 98, "bestRating": 100, "worstRating": 0 } } } }, { "@type": "ListItem", "position": 4, "url": "https://www.selecthub.com/c/business-phone-systems/#product-nextiva", "item": { "@type": "SoftwareApplication", "name": "Nextiva", "image": "https://cdn.selecthub.com/products/2b6921f2c64dee16ba21ebf17f3c2c92-5b7471c61d1818ce9f02f700f1c8c6e5/resources/normal/logo.png?1693316931", "applicationCategory": "BusinessApplication", "operatingSystem": "Web-based", "url": "https://www.selecthub.com/p/customer-experience-software/nextiva/", "description": "Bottom line: Nextiva is a solid business phone system if you want voice, video, chat and email together in one cloud platform. It fits you whether you're a small shop or a larger company, mostly because the entry plan stays affordable while still giving you real calling features.The phone tools are the core draw here. You get auto attendant, advanced call routing, number porting and call analytics, so you can route callers, keep your existing numbers and see how calls are going. Users consist...", "review": { "@type": "Review", "author": { "@type": "Organization", "name": "SelectHub" }, "reviewRating": { "@type": "Rating", "ratingValue": 98, "bestRating": 100, "worstRating": 0 } } } }, { "@type": "ListItem", "position": 5, "url": "https://www.selecthub.com/c/business-phone-systems/#product-vonage", "item": { "@type": "SoftwareApplication", "name": "Vonage", "image": "https://cdn.selecthub.com/products/817c99c4861918e518dca75d712983eb-0d33fec85b96a0dbaf9622ea044e854b/resources/normal/logo.png?1693318439", "applicationCategory": "BusinessApplication", "operatingSystem": "Web-based", "url": "https://www.selecthub.com/p/business-phone-systems/vonage/", "description": "Bottom line: Vonage is a solid pick if you're a small business that wants a reliable, easy-to-use phone system without a big price tag. Larger operations that need deep customization or advanced features may find it limiting.It works well for you if your priority is getting up and running fast. Users find the interface intuitive enough that even non-technical people can set up and use it. The feature set covers the basics most small businesses need, from call forwarding and voicemail to video...", "review": { "@type": "Review", "author": { "@type": "Organization", "name": "SelectHub" }, "reviewRating": { "@type": "Rating", "ratingValue": 97, "bestRating": 100, "worstRating": 0 } } } }, { "@type": "ListItem", "position": 6, "url": "https://www.selecthub.com/c/business-phone-systems/#product-3cx", "item": { "@type": "SoftwareApplication", "name": "3CX", "image": "https://cdn.selecthub.com/products/1627164498da566c0eb500803f9b5f4a-fc4fb7d2bcaf34f2ccd8a1637a5ae663/resources/normal/logo.png?1693318455", "applicationCategory": "BusinessApplication", "operatingSystem": "Web-based", "url": "https://www.selecthub.com/p/business-phone-systems/3cx/", "description": "Bottom line: 3CX is a SIP-based phone system that fits you well if you want a cost-effective way to run business calls without buying and maintaining a lot of hardware. It works for any size, but small businesses get the most out of its flexibility and low cost.You get a lot in one place. Calls, voicemail, video conferencing, live chat and messaging all run through the same platform, so your team isn't jumping between tools. The open-platform approach lets you host it on a remote server or mo...", "review": { "@type": "Review", "author": { "@type": "Organization", "name": "SelectHub" }, "reviewRating": { "@type": "Rating", "ratingValue": 96, "bestRating": 100, "worstRating": 0 } } } }, { "@type": "ListItem", "position": 7, "url": "https://www.selecthub.com/c/business-phone-systems/#product-dialpad", "item": { "@type": "SoftwareApplication", "name": "Dialpad", "image": "https://cdn.selecthub.com/products/914101ec47c52b48a7b6ccc6f5a76f1f-fd309c894318663fcdde9e7a8d6ab097/resources/normal/logo.png?1748990853", "applicationCategory": "BusinessApplication", "operatingSystem": "Web-based", "url": "https://www.selecthub.com/p/customer-communication-management-software/dialpad/", "description": "Bottom line: Dialpad is a cloud business phone system that works well if you want voice, video, messaging and AI call tools in one place. It fits companies of any size, and it's a strong pick if your team is remote or spread across locations.Because everything runs in the cloud, you can take calls from a laptop, tablet, smartphone or desk phone and pick up right where you left off. There's no hardware to maintain, which keeps your costs down as you grow.It plays nicely with tools you likely a...", "review": { "@type": "Review", "author": { "@type": "Organization", "name": "SelectHub" }, "reviewRating": { "@type": "Rating", "ratingValue": 95, "bestRating": 100, "worstRating": 0 } } } }, { "@type": "ListItem", "position": 8, "url": "https://www.selecthub.com/c/business-phone-systems/#product-gotoconnect", "item": { "@type": "SoftwareApplication", "name": "GoToConnect", "image": "https://cdn.selecthub.com/products/348a38cd25abeab0e440f37510e9b1fa-b743cdbf4d7187a533a32218803b1e2d/resources/normal/logo.png?1693318438", "applicationCategory": "BusinessApplication", "operatingSystem": "Web-based", "url": "https://www.selecthub.com/p/cloud-phone-systems/gotoconnect/", "description": "Bottom line: GoToConnect is a cloud phone system built for small to medium-sized businesses that want calling, video and messaging in one place. It's a good fit if you have remote or hybrid staff and want to drop the hardware and upkeep of a traditional setup.Most of the appeal comes from how much it folds into a single platform. You get phone, HD video for up to 250 people, and chat without switching apps. Users like the clean interface, and the mobile apps mean your team can stay reachable ...", "review": { "@type": "Review", "author": { "@type": "Organization", "name": "SelectHub" }, "reviewRating": { "@type": "Rating", "ratingValue": 94, "bestRating": 100, "worstRating": 0 } } } }, { "@type": "ListItem", "position": 9, "url": "https://www.selecthub.com/c/business-phone-systems/#product-ooma-office", "item": { "@type": "SoftwareApplication", "name": "Ooma Office", "image": "https://cdn.selecthub.com/products/92bf5e6240737e0326ea59846a83e076-63b800b84f00c49f8ba2c7a0d621ccb5/resources/normal/logo.png?1693316938", "applicationCategory": "BusinessApplication", "operatingSystem": "Web-based", "url": "https://www.selecthub.com/p/business-phone-systems/ooma-office/", "description": "Bottom line: Ooma Office is a cloud-based phone system built for small and medium businesses that want a full feature set without a big upfront investment. If you're after an affordable, easy-to-run system, it's a strong fit. If you depend heavily on third-party software, look closely first.It works especially well if you have remote or distributed teams. The mobile app, call forwarding, and multi-device ring keep everyone reachable whether they're at a desk or on the go. The cloud architectu...", "review": { "@type": "Review", "author": { "@type": "Organization", "name": "SelectHub" }, "reviewRating": { "@type": "Rating", "ratingValue": 94, "bestRating": 100, "worstRating": 0 } } } }, { "@type": "ListItem", "position": 10, "url": "https://www.selecthub.com/c/business-phone-systems/#product-microsoft-teams", "item": { "@type": "SoftwareApplication", "name": "Microsoft Teams", "image": "https://cdn.selecthub.com/products/6e01383fd96a17ae51cc3e15447e7533-e6d0ee2142d732304f67a32d5a9e1d53/resources/normal/logo.png?1693318448", "applicationCategory": "BusinessApplication", "operatingSystem": "Web-based", "url": "https://www.selecthub.com/p/video-conferencing-software/microsoft-teams/", "description": "Bottom line: Microsoft Teams works as a business phone system if you're already running Microsoft 365 and want voice, video and chat in one place. It fits all company sizes, from freelancers to large enterprises, and serves any industry.Because it's powered by Microsoft 365, you get an admin console that handles number porting, assigning phone numbers and account setup. If you already live in that ecosystem, adding calling feels like a natural step rather than a separate tool to manage.Direct...", "review": { "@type": "Review", "author": { "@type": "Organization", "name": "SelectHub" }, "reviewRating": { "@type": "Rating", "ratingValue": 92, "bestRating": 100, "worstRating": 0 } } } } ] } { "@context": "https://schema.org", "@type": "SoftwareApplication", "@id": "https://www.selecthub.com/p/call-center-software/8x8/#software", "name": "8x8", "image": "https://cdn.selecthub.com/products/7eb7eabbe9bd03c2fc99881d04da9cbd-e87d9271577ce21982d2f94f5f7fe5d7/resources/normal/logo.png?1693316500", "url": "https://www.selecthub.com/p/call-center-software/8x8/", "applicationCategory": "BusinessApplication", "applicationSubCategory": "Business Phone Systems", "operatingSystem": "Web-based", "description": "Bottom line: 8x8 is a cloud phone system that works well if you want calling, video, chat and a contact center in one place. It fits businesses of just about any size, and it's a strong pick when you need to connect your phone system to tools like Salesforce or a CRM.Users like how easy it is to deploy and run since there's no hardware to maintain. The platform scales as you grow, so adding users or new locations is straightforward. Most appreciate the reliability and the wide feature set.Pricing starts at $15 per user per month, which keeps the entry point affordable. That said, some users feel costs climb once you add features and charges, so map out what you actually need before committing.Where you'll hit friction is customization and support. A few users find the system hard to bend to their exact needs, and support can lag at times. If those matter to you, weigh them against the strong integrations and remote-work flexibility.", "featureList": [ "All-in-one communications – Connect staff and customers on one app for voice, video, chat and more, reaching people in over 120 countries with encrypted, secure calls", "Call handling – Manage caller ID, call blocking, forwarding, transfers and three-way calling, plus call waiting and parking to hold calls without extra equipment", "Auto-attendant and call queues – Route callers automatically, offer self-service options and play hold music while queues send customers to the right resource", "Video conferencing – Host HD calls with up to 100 participants, record to the cloud, share screens and stream live to YouTube", "Contact center – Match callers to the best-suited agent with automatic call distribution and IVR, while agents see full customer history to assist faster" ], "offers": { "@type": "Offer", "price": 15, "priceCurrency": "USD" }, "review": { "@type": "Review", "author": { "@type": "Organization", "name": "SelectHub" }, "datePublished": "2026-07-07T00:00:00+00:00", "reviewRating": { "@type": "Rating", "ratingValue": 100, "bestRating": 100, "worstRating": 0 }, "reviewBody": "Bottom line: 8x8 is a cloud phone system that works well if you want calling, video, chat and a contact center in one place. It fits businesses of just about any size, and it's a strong pick when you need to connect your phone system to tools like Salesforce or a CRM.Users like how easy it is to deploy and run since there's no hardware to maintain. The platform scales as you grow, so adding users or new locations is straightforward. Most appreciate the reliability and the wide feature set.Pri..." } } { "@context": "https://schema.org", "@type": "SoftwareApplication", "@id": "https://www.selecthub.com/p/business-phone-systems/ringcentral/#software", "name": "RingCentral", "image": "https://cdn.selecthub.com/products/44ac09ac6a149136a4102ee4b4103ae6-973d6f5316d92956d977d94930843bd1/resources/normal/logo.png?1693316936", "url": "https://www.selecthub.com/p/business-phone-systems/ringcentral/", "applicationCategory": "BusinessApplication", "applicationSubCategory": "Business Phone Systems", "operatingSystem": "Web-based", "description": "Bottom line: RingCentral is a cloud phone system built for small, mid-size and large companies that want calls, messaging and video in one app. It's a strong fit if your people work across devices and locations. It's less ideal if you have spotty internet or need deep system customization.The biggest draw is flexibility. You can start a call on your desk phone and pick it up on your cell without hanging up, and most users praise how smooth that handoff feels. Reviewers also like having calling, texting and video conferencing in a single place instead of juggling separate tools.Where you'll hit friction is call quality on weak connections. Users report the platform can feel clunky and audio drops off when bandwidth runs low, so a stable network matters here. Reporting is also thin if you lean on detailed call analytics.Pricing starts around $25 per user per month, which is reasonable for smaller setups. Just know the plan structure can get tricky as you add users or specific features, so map out what you actually need first.", "featureList": [ "Cross-device call switching – Move an active call from your computer to a desk phone or personal mobile mid-conversation without dropping it.", "Cloud PBX system – Auto-receptionist, on-hold music and a dial-by-name directory route callers to the right agent so no call gets missed.", "Call management – Set up forwarding, automatic recording and answering rules, then review logs of every inbound and outbound call and fax.", "Video conferencing – Host HD video meetings with up to 3,000 participants and record sessions for on-demand playback later.", "Endpoint security – TLS and SRTP encryption protect all endpoints, backed by multiple authentication levels, firewalls and fraud controls." ], "offers": { "@type": "Offer", "price": 25, "priceCurrency": "USD" }, "review": { "@type": "Review", "author": { "@type": "Organization", "name": "SelectHub" }, "datePublished": "2026-07-07T00:00:00+00:00", "reviewRating": { "@type": "Rating", "ratingValue": 99, "bestRating": 100, "worstRating": 0 }, "reviewBody": "Bottom line: RingCentral is a cloud phone system built for small, mid-size and large companies that want calls, messaging and video in one app. It's a strong fit if your people work across devices and locations. It's less ideal if you have spotty internet or need deep system customization.The biggest draw is flexibility. You can start a call on your desk phone and pick it up on your cell without hanging up, and most users praise how smooth that handoff feels. Reviewers also like having callin..." } } { "@context": "https://schema.org", "@type": "SoftwareApplication", "@id": "https://www.selecthub.com/p/business-phone-systems/micloud-connect/#software", "name": "MiCloud Connect", "image": "https://cdn.selecthub.com/products/4f00921114932db3f8662a41b44ee68f-7520f5164e93bbc060bcf711431c85de/resources/normal/logo.png?1693318956", "url": "https://www.selecthub.com/p/business-phone-systems/micloud-connect/", "applicationCategory": "BusinessApplication", "applicationSubCategory": "Business Phone Systems", "operatingSystem": "Web-based", "description": "Bottom line: MiCloud Connect is a cloud phone system built for small and mid-sized businesses that want an easy way to handle calls, video and messaging in one place. It's a good fit if you don't have dedicated IT staff and need something simple to set up and run.Users like how intuitive it is and praise the call quality as clear and reliable. They also point to rare downtime, which matters if you can't afford dropped service. The range of features, from call forwarding to voicemail to video conferencing, makes it work for a lot of different setups.It also connects with tools you likely already use, like Microsoft Teams and Salesforce. Pricing starts at $20 per user per month, which keeps the entry cost reasonable.Just know the tradeoffs. Customization is limited, and essentials like call recording and advanced analytics cost extra. If you expect heavy growth, watch how it scales for you before committing.", "featureList": [ "Call routing – Route calls to a softphone, desk phone, mobile app or mobile number based on who's available, so callers reach the right person.", "Voicemail transcription – Open voicemails with one click or have transcriptions sent to your email, making it easier to scan messages.", "Call transfer – Move calls using consultative, blind and whisper options, or send them to an intercom or mailbox.", "Audio and video conferencing – Run meetings with screen sharing and an agenda tracker, and manage participants by adding or muting them.", "Mobile apps – Make and take calls from computers, Mac, Android and iOS devices so your team stays connected anywhere." ], "offers": { "@type": "Offer", "price": 20, "priceCurrency": "USD" }, "review": { "@type": "Review", "author": { "@type": "Organization", "name": "SelectHub" }, "datePublished": "2026-07-07T00:00:00+00:00", "reviewRating": { "@type": "Rating", "ratingValue": 98, "bestRating": 100, "worstRating": 0 }, "reviewBody": "Bottom line: MiCloud Connect is a cloud phone system built for small and mid-sized businesses that want an easy way to handle calls, video and messaging in one place. It's a good fit if you don't have dedicated IT staff and need something simple to set up and run.Users like how intuitive it is and praise the call quality as clear and reliable. They also point to rare downtime, which matters if you can't afford dropped service. The range of features, from call forwarding to voicemail to video ..." } } { "@context": "https://schema.org", "@type": "SoftwareApplication", "@id": "https://www.selecthub.com/p/customer-experience-software/nextiva/#software", "name": "Nextiva", "image": "https://cdn.selecthub.com/products/2b6921f2c64dee16ba21ebf17f3c2c92-5b7471c61d1818ce9f02f700f1c8c6e5/resources/normal/logo.png?1693316931", "url": "https://www.selecthub.com/p/customer-experience-software/nextiva/", "applicationCategory": "BusinessApplication", "applicationSubCategory": "Business Phone Systems", "operatingSystem": "Web-based", "description": "Bottom line: Nextiva is a solid business phone system if you want voice, video, chat and email together in one cloud platform. It fits you whether you're a small shop or a larger company, mostly because the entry plan stays affordable while still giving you real calling features.The phone tools are the core draw here. You get auto attendant, advanced call routing, number porting and call analytics, so you can route callers, keep your existing numbers and see how calls are going. Users consistently say it's easy to use, and the support team gets good marks for being helpful.Plan around your internet, though. Call quality depends on a strong, high-speed connection, so a shaky network will show up in your calls. Support hold times can also drag longer than you'd like.One more thing to check before you commit: it doesn't handle fax calls. If your office still relies on faxing, you'll need another option for that.", "featureList": [ "Auto attendant – Plays an automated greeting that lets callers pick a department or person, so they reach the right place without waiting.", "Advanced call routing – Directs incoming calls and uses a welcome message listing extensions to send callers to the right individual.", "Number porting – Lets you transfer your existing phone number from your current carrier so customers can still reach you without disruption.", "Call analytics – Reviews historical call data to help you make informed decisions and spot future business opportunities.", "Mobile app – Keeps you connected with customers, partners and employees from anywhere, regardless of location." ], "offers": { "@type": "Offer", "price": 20, "priceCurrency": "USD" }, "review": { "@type": "Review", "author": { "@type": "Organization", "name": "SelectHub" }, "datePublished": "2026-07-07T00:00:00+00:00", "reviewRating": { "@type": "Rating", "ratingValue": 98, "bestRating": 100, "worstRating": 0 }, "reviewBody": "Bottom line: Nextiva is a solid business phone system if you want voice, video, chat and email together in one cloud platform. It fits you whether you're a small shop or a larger company, mostly because the entry plan stays affordable while still giving you real calling features.The phone tools are the core draw here. You get auto attendant, advanced call routing, number porting and call analytics, so you can route callers, keep your existing numbers and see how calls are going. Users consist..." } } { "@context": "https://schema.org", "@type": "SoftwareApplication", "@id": "https://www.selecthub.com/p/business-phone-systems/vonage/#software", "name": "Vonage", "image": "https://cdn.selecthub.com/products/817c99c4861918e518dca75d712983eb-0d33fec85b96a0dbaf9622ea044e854b/resources/normal/logo.png?1693318439", "url": "https://www.selecthub.com/p/business-phone-systems/vonage/", "applicationCategory": "BusinessApplication", "applicationSubCategory": "Business Phone Systems", "operatingSystem": "Web-based", "description": "Bottom line: Vonage is a solid pick if you're a small business that wants a reliable, easy-to-use phone system without a big price tag. Larger operations that need deep customization or advanced features may find it limiting.It works well for you if your priority is getting up and running fast. Users find the interface intuitive enough that even non-technical people can set up and use it. The feature set covers the basics most small businesses need, from call forwarding and voicemail to video conferencing and call analytics.It plays nicely with the tools you already use. Integrations with Salesforce, Microsoft Teams and Google Workspace keep your communication and data connected. Reliability is generally good, though some users do run into occasional dropped calls or delayed voicemails.Where you'll feel the limits is customization. If your needs are complex or very specific, the options are thin. Pricing can also climb higher than competitors like RingCentral or 8x8 once you add more users, so weigh that if you expect to grow.", "featureList": [ "Unified call interface – Make calls, send texts, view contact history and listen to voicemails from one screen on Mac or PC.", "Voicemail to email – Get voicemails delivered to your inbox so you can catch missed messages without logging into the phone system.", "Web conferencing – Host audio and video meetings for up to 100 attendees in the browser, with chat and screen sharing and no downloads.", "Call routing – Customizable routing and automated greetings connect callers to the right person or department quickly.", "Automated SMS – Send automated text messages to support the marketing lifecycle, from lead collection through nurturing and feedback." ], "offers": { "@type": "Offer", "price": 15, "priceCurrency": "USD" }, "review": { "@type": "Review", "author": { "@type": "Organization", "name": "SelectHub" }, "datePublished": "2026-07-07T00:00:00+00:00", "reviewRating": { "@type": "Rating", "ratingValue": 97, "bestRating": 100, "worstRating": 0 }, "reviewBody": "Bottom line: Vonage is a solid pick if you're a small business that wants a reliable, easy-to-use phone system without a big price tag. Larger operations that need deep customization or advanced features may find it limiting.It works well for you if your priority is getting up and running fast. Users find the interface intuitive enough that even non-technical people can set up and use it. The feature set covers the basics most small businesses need, from call forwarding and voicemail to video..." } } { "@context": "https://schema.org", "@type": "SoftwareApplication", "@id": "https://www.selecthub.com/p/business-phone-systems/3cx/#software", "name": "3CX", "image": "https://cdn.selecthub.com/products/1627164498da566c0eb500803f9b5f4a-fc4fb7d2bcaf34f2ccd8a1637a5ae663/resources/normal/logo.png?1693318455", "url": "https://www.selecthub.com/p/business-phone-systems/3cx/", "applicationCategory": "BusinessApplication", "applicationSubCategory": "Business Phone Systems", "operatingSystem": "Web-based", "description": "Bottom line: 3CX is a SIP-based phone system that fits you well if you want a cost-effective way to run business calls without buying and maintaining a lot of hardware. It works for any size, but small businesses get the most out of its flexibility and low cost.You get a lot in one place. Calls, voicemail, video conferencing, live chat and messaging all run through the same platform, so your team isn't jumping between tools. The open-platform approach lets you host it on a remote server or move to the cloud when you're ready.Setup is simple and there's almost no learning curve, which helps if you don't have much IT support to spare. Pricing starts at $15 per user per month, and you only pay for the simultaneous calls you actually need.Just know the tradeoffs. If you handle very high call volumes, you may run into dropped calls and longer waits. Hooking it up to your CRM can take real effort, and customization is limited if you need the system to match specific workflows or branding.", "featureList": [ "Hosted PBX – Run a virtual PBX you can move to a private cloud, with unlimited extensions and automatic firewall rule setup, launchable in minutes through PBX Express", "Mobile apps – Let employees use their extensions from anywhere, check team availability and transfer clients to the right department while away from the office", "CRM integration – Keep customer records on hand, place calls in one click and route calls automatically based on the caller's number or question", "Video conferencing – Host meetings for up to 250 people straight from a web browser, with screen sharing, a whiteboard and one-click invites", "Call center – Use callbacks so no calls get missed, record calls for later reference and monitor ticket responses from one place" ], "offers": { "@type": "Offer", "price": 15, "priceCurrency": "USD" }, "review": { "@type": "Review", "author": { "@type": "Organization", "name": "SelectHub" }, "datePublished": "2026-07-07T00:00:00+00:00", "reviewRating": { "@type": "Rating", "ratingValue": 96, "bestRating": 100, "worstRating": 0 }, "reviewBody": "Bottom line: 3CX is a SIP-based phone system that fits you well if you want a cost-effective way to run business calls without buying and maintaining a lot of hardware. It works for any size, but small businesses get the most out of its flexibility and low cost.You get a lot in one place. Calls, voicemail, video conferencing, live chat and messaging all run through the same platform, so your team isn't jumping between tools. The open-platform approach lets you host it on a remote server or mo..." } } { "@context": "https://schema.org", "@type": "SoftwareApplication", "@id": "https://www.selecthub.com/p/customer-communication-management-software/dialpad/#software", "name": "Dialpad", "image": "https://cdn.selecthub.com/products/914101ec47c52b48a7b6ccc6f5a76f1f-fd309c894318663fcdde9e7a8d6ab097/resources/normal/logo.png?1748990853", "url": "https://www.selecthub.com/p/customer-communication-management-software/dialpad/", "applicationCategory": "BusinessApplication", "applicationSubCategory": "Business Phone Systems", "operatingSystem": "Web-based", "description": "Bottom line: Dialpad is a cloud business phone system that works well if you want voice, video, messaging and AI call tools in one place. It fits companies of any size, and it's a strong pick if your team is remote or spread across locations.Because everything runs in the cloud, you can take calls from a laptop, tablet, smartphone or desk phone and pick up right where you left off. There's no hardware to maintain, which keeps your costs down as you grow.It plays nicely with tools you likely already use, like Google Workspace and Salesforce, so calls and customer records stay connected. The AI features, like live transcription and sentiment analysis, give you insight into how calls are going.Pricing starts at $15 per user per month, which is approachable to start. Just know that call quality can be inconsistent for some users, and the interface takes a little getting used to. If you want a flexible system that scales without big upfront spend, it's worth a look.", "featureList": [ "Voice Intelligence – Records and transcribes calls with natural language processing, then delivers post-call summaries and keyword search so you can track what was said.", "Contact center routing – Set up IVR and routing rules to send callers to the right department automatically, with the option to leave a voicemail or get a callback.", "Live Coach – Supervisors can listen in, watch live sentiment, and join calls when an agent needs help, offering tips when certain keywords come up.", "Web conferencing – Run secure video and audio meetings with screen sharing, participant controls and more than 50 international access numbers.", "Cross-device calling – Switch an active call between a laptop and smartphone, and make, transfer or record calls from the mobile app anywhere." ], "offers": { "@type": "Offer", "price": 15, "priceCurrency": "USD" }, "review": { "@type": "Review", "author": { "@type": "Organization", "name": "SelectHub" }, "datePublished": "2026-07-07T00:00:00+00:00", "reviewRating": { "@type": "Rating", "ratingValue": 95, "bestRating": 100, "worstRating": 0 }, "reviewBody": "Bottom line: Dialpad is a cloud business phone system that works well if you want voice, video, messaging and AI call tools in one place. It fits companies of any size, and it's a strong pick if your team is remote or spread across locations.Because everything runs in the cloud, you can take calls from a laptop, tablet, smartphone or desk phone and pick up right where you left off. There's no hardware to maintain, which keeps your costs down as you grow.It plays nicely with tools you likely a..." } } { "@context": "https://schema.org", "@type": "SoftwareApplication", "@id": "https://www.selecthub.com/p/cloud-phone-systems/gotoconnect/#software", "name": "GoToConnect", "image": "https://cdn.selecthub.com/products/348a38cd25abeab0e440f37510e9b1fa-b743cdbf4d7187a533a32218803b1e2d/resources/normal/logo.png?1693318438", "url": "https://www.selecthub.com/p/cloud-phone-systems/gotoconnect/", "applicationCategory": "BusinessApplication", "applicationSubCategory": "Business Phone Systems", "operatingSystem": "Web-based", "description": "Bottom line: GoToConnect is a cloud phone system built for small to medium-sized businesses that want calling, video and messaging in one place. It's a good fit if you have remote or hybrid staff and want to drop the hardware and upkeep of a traditional setup.Most of the appeal comes from how much it folds into a single platform. You get phone, HD video for up to 250 people, and chat without switching apps. Users like the clean interface, and the mobile apps mean your team can stay reachable away from their desks.The plans scale with you, so adding or removing users as you grow is straightforward. Pricing starts at $20 per user per month, which is reasonable, though some users find it steep next to competitors when budgets are tight.Where you'll want to be careful is call reliability. Users report dropped calls and choppy audio, especially on weaker connections. If your internet is spotty, test it hard before committing. Support gets praise from many users but frustrates others with slow responses.", "featureList": [ "Voice calls – Connect through a web browser, laptop, desk phone or mobile app, with audio compatible across more than 180 desk phone models", "Drag-and-drop call flows – Build and see your call routing in a visual editor, then set greetings and schedules so callers reach the right place", "Video conferencing – Host meetings for up to 250 participants with screen sharing, breakout rooms and encrypted sessions, joining straight from a call or chat", "Call analytics – Review reports and dashboards on employee performance and communications to spot patterns and improve call handling", "Mobile apps – Make and receive calls, send messages and join meetings from iOS and Android devices while away from the office" ], "offers": { "@type": "Offer", "price": 20, "priceCurrency": "USD" }, "review": { "@type": "Review", "author": { "@type": "Organization", "name": "SelectHub" }, "datePublished": "2026-07-07T00:00:00+00:00", "reviewRating": { "@type": "Rating", "ratingValue": 94, "bestRating": 100, "worstRating": 0 }, "reviewBody": "Bottom line: GoToConnect is a cloud phone system built for small to medium-sized businesses that want calling, video and messaging in one place. It's a good fit if you have remote or hybrid staff and want to drop the hardware and upkeep of a traditional setup.Most of the appeal comes from how much it folds into a single platform. You get phone, HD video for up to 250 people, and chat without switching apps. Users like the clean interface, and the mobile apps mean your team can stay reachable ..." } } { "@context": "https://schema.org", "@type": "SoftwareApplication", "@id": "https://www.selecthub.com/p/business-phone-systems/ooma-office/#software", "name": "Ooma Office", "image": "https://cdn.selecthub.com/products/92bf5e6240737e0326ea59846a83e076-63b800b84f00c49f8ba2c7a0d621ccb5/resources/normal/logo.png?1693316938", "url": "https://www.selecthub.com/p/business-phone-systems/ooma-office/", "applicationCategory": "BusinessApplication", "applicationSubCategory": "Business Phone Systems", "operatingSystem": "Web-based", "description": "Bottom line: Ooma Office is a cloud-based phone system built for small and medium businesses that want a full feature set without a big upfront investment. If you're after an affordable, easy-to-run system, it's a strong fit. If you depend heavily on third-party software, look closely first.It works especially well if you have remote or distributed teams. The mobile app, call forwarding, and multi-device ring keep everyone reachable whether they're at a desk or on the go. The cloud architecture also means you skip expensive hardware and maintenance.Pricing starts at $20 per user per month, which stays predictable as you add people. That said, some users find the monthly fees add up once you stack on more users or advanced features.Where you'll hit friction is integrations and deep customization. If your workflows lean on CRM connections or very specific call routing rules, you may run into limits. For most growing businesses that mainly need reliable calling and built-in collaboration tools, it covers the bases well.", "featureList": [ "Virtual receptionist – Routes calls to extensions, supports dial-by-name, and runs separate business-hours and after-hours modes for a professional feel", "CRM integration – Lets you start calls from inside your CRM and shows inbound screen pop-ups with caller details to cut data entry", "Video conferencing – Brings up to 25 participants together by browser or app, with simultaneous screen sharing for collaboration", "Enhanced call blocking – Screens incoming calls against a dynamic database and lets you block up to 1,000 numbers to cut down on robocalls", "Call center platform – Uses multi-level IVR and skills-based routing to send callers to the right agent and reconnects them after dropped calls" ], "offers": { "@type": "Offer", "price": 20, "priceCurrency": "USD" }, "review": { "@type": "Review", "author": { "@type": "Organization", "name": "SelectHub" }, "datePublished": "2026-07-07T00:00:00+00:00", "reviewRating": { "@type": "Rating", "ratingValue": 94, "bestRating": 100, "worstRating": 0 }, "reviewBody": "Bottom line: Ooma Office is a cloud-based phone system built for small and medium businesses that want a full feature set without a big upfront investment. If you're after an affordable, easy-to-run system, it's a strong fit. If you depend heavily on third-party software, look closely first.It works especially well if you have remote or distributed teams. The mobile app, call forwarding, and multi-device ring keep everyone reachable whether they're at a desk or on the go. The cloud architectu..." } } { "@context": "https://schema.org", "@type": "SoftwareApplication", "@id": "https://www.selecthub.com/p/video-conferencing-software/microsoft-teams/#software", "name": "Microsoft Teams", "image": "https://cdn.selecthub.com/products/6e01383fd96a17ae51cc3e15447e7533-e6d0ee2142d732304f67a32d5a9e1d53/resources/normal/logo.png?1693318448", "url": "https://www.selecthub.com/p/video-conferencing-software/microsoft-teams/", "applicationCategory": "BusinessApplication", "applicationSubCategory": "Business Phone Systems", "operatingSystem": "Web-based", "description": "Bottom line: Microsoft Teams works as a business phone system if you're already running Microsoft 365 and want voice, video and chat in one place. It fits all company sizes, from freelancers to large enterprises, and serves any industry.Because it's powered by Microsoft 365, you get an admin console that handles number porting, assigning phone numbers and account setup. If you already live in that ecosystem, adding calling feels like a natural step rather than a separate tool to manage.Direct call routing through SIP trunking means you don't have to drop your current carrier to use it. You still get the usual phone features like auto-attendant, call transfer, simultaneous ring and e911.The tradeoff is reliability. Users run into slow speeds, the occasional crash and notifications that don't always fire, which matters when you're depending on it for calls. Pricing starts at $4 per user per month, so it's an affordable option if you can work around those rough edges.", "featureList": [ "Direct call routing – Connect through SIP trunking to keep your existing carrier, so you don't have to switch phone service providers to start calling.", "Standard calling controls – Handle three-way PSTN calls along with auto-attendant, call parking, call transfer, do-not-disturb and simultaneous ring.", "Microsoft 365 admin console – Provision accounts, assign phone numbers, port existing numbers and pull reporting and analytics from one place.", "Custom call audio – Set on-hold music through PowerShell and add custom messages for calls and voicemail.", "Screen sharing on calls – Share your live screen straight from chat to give the other person instant context during a call." ], "offers": { "@type": "Offer", "price": 4, "priceCurrency": "USD" }, "review": { "@type": "Review", "author": { "@type": "Organization", "name": "SelectHub" }, "datePublished": "2026-07-07T00:00:00+00:00", "reviewRating": { "@type": "Rating", "ratingValue": 92, "bestRating": 100, "worstRating": 0 }, "reviewBody": "Bottom line: Microsoft Teams works as a business phone system if you're already running Microsoft 365 and want voice, video and chat in one place. It fits all company sizes, from freelancers to large enterprises, and serves any industry.Because it's powered by Microsoft 365, you get an admin console that handles number porting, assigning phone numbers and account setup. If you already live in that ecosystem, adding calling feels like a natural step rather than a separate tool to manage.Direct..." } } { "@context": "https://schema.org", "@type": "Article", "headline": "Best Business Phone Systems of 2026", "author": [ { "@type": "Person", "name": "Ashita Ahuja", "url": "https://www.selecthub.com/author/ashita-ahuja/", "jobTitle":"Technical Content Writer", "image": "https://www.selecthub.com/wp-content/uploads/2021/09/Ashita-Headshot-96x96.jpg" }, { "@type": "Person", "name": "Sagardeep Roy", "url": "https://www.selecthub.com/author/sagardeep-roy/", "jobTitle":"Senior Analyst", "image": "https://www.selecthub.com/wp-content/uploads/2025/01/Sagardeep-Roy-96x96.jpg" }, { "@type": "Person", "name": "Manan Roy", "url": "https://www.selecthub.com/author/manan-roy/", "jobTitle":"Principal Analyst", "image": "https://www.selecthub.com/wp-content/uploads/2024/02/cropped-Manan-Roy-96x96.png" }, { "@type": "Person", "name": "Dianna Dragonetti", "url": "https://www.selecthub.com/author/dianna-dragonetti/", "jobTitle":"Content Editor", "image": "https://www.selecthub.com/wp-content/uploads/2024/02/cropped-Dianna-Headshot-96x96.jpg" } ], "publisher":{ "@type": "Organization", "name": "SelectHub", "logo": { "@type":"ImageObject", "url": "https://www.selecthub.com/wp-content/uploads/2019/10/favicon.png" } }, "dateModified": "2026-07-07T00:00:00+00:00", "mainEntityOfPage": "https://www.selecthub.com/c/business-phone-systems/" } ```