[Home](https://www.selecthub.com/) \> [Business Phones](https://www.selecthub.com/category/business-phones/) \> [Business Phone Systems](https://www.selecthub.com/c/business-phone-systems/) \> [3CX](https://www.selecthub.com/p/business-phone-systems/3cx/) \> 3CX vs Dialpad Ai Voice 

#  3CX vs Dialpad Ai Voice 

 Last Updated: June 8th, 2026 

Our analysts compared [3CX](https://www.selecthub.com/p/business-phone-systems/3cx/) vs [Dialpad Ai Voice](https://www.selecthub.com/p/business-phone-systems/dialpad-ai-voice/) based on data from our 400+ point analysis of [Business Phone Systems](https://www.selecthub.com/c/business-phone-systems/), user reviews and our own crowdsourced data from our [free software selection platform](https://www.selecthub.com/about/start-free-selection-project-site/?category=Business Phone Systems&cta=business-phone-systems).

[Overview](#product-overview) [Pricing](#product-pricing) [Our Review](#product-analyst-summary) [User Ratings](#user-sentiment-section) [Features](#product-benefits-features) [Analyst Ratings](#analyst-rating-section) [Comparison Charts](#product-comparison-charts) [Screenshots](#product-screenshots) 

Remove Add to Compare 

[![3CX Software Tool](https://cdn.selecthub.com/products/1627164498da566c0eb500803f9b5f4a-fc4fb7d2bcaf34f2ccd8a1637a5ae663/resources/normal/logo.png?1693318455)](https://www.selecthub.com/p/business-phone-systems/3cx/)

[ ![Product Awards](https://www.selecthub.com/display/images/awards_badge.svg) ](#awards-section) 

Remove Add to Compare 

[![Dialpad Ai Voice Software Tool](https://cdn.selecthub.com/products/83d628cd269f70f11a5986502ddf997e-d6c525a4cce3284dbc57a69a3aa6be1b/resources/normal/logo.png?1723854328)](https://www.selecthub.com/p/business-phone-systems/dialpad-ai-voice/)

[Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Business+Phone+Systems&product%5Fname=3CX&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F1627164498da566c0eb500803f9b5f4a-fc4fb7d2bcaf34f2ccd8a1637a5ae663%2Fresources%2Fnormal%2Flogo.png%3F1693318455) [Demo](https://pmo.selecthub.com/get-product-demo/?category=Business+Phone+Systems&product%5Fname=3CX&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F1627164498da566c0eb500803f9b5f4a-fc4fb7d2bcaf34f2ccd8a1637a5ae663%2Fresources%2Fnormal%2Flogo.png%3F1693318455) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=3CX&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F1627164498da566c0eb500803f9b5f4a-fc4fb7d2bcaf34f2ccd8a1637a5ae663%2Fresources%2Fnormal%2Flogo.png%3F1693318455&price=2) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=3CX&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F1627164498da566c0eb500803f9b5f4a-fc4fb7d2bcaf34f2ccd8a1637a5ae663%2Fresources%2Fnormal%2Flogo.png%3F1693318455&price=2) 

[Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Business+Phone+Systems&product%5Fname=Dialpad%2BAi%2BVoice&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F83d628cd269f70f11a5986502ddf997e-d6c525a4cce3284dbc57a69a3aa6be1b%2Fresources%2Fnormal%2Flogo.png%3F1723854328) [Demo](https://pmo.selecthub.com/get-product-demo/?category=Business+Phone+Systems&product%5Fname=Dialpad%2BAi%2BVoice&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F83d628cd269f70f11a5986502ddf997e-d6c525a4cce3284dbc57a69a3aa6be1b%2Fresources%2Fnormal%2Flogo.png%3F1723854328) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=Dialpad%2BAi%2BVoice&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F83d628cd269f70f11a5986502ddf997e-d6c525a4cce3284dbc57a69a3aa6be1b%2Fresources%2Fnormal%2Flogo.png%3F1723854328&price=2) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Business+Phone+Systems&product%5Fname=Dialpad%2BAi%2BVoice&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F83d628cd269f70f11a5986502ddf997e-d6c525a4cce3284dbc57a69a3aa6be1b%2Fresources%2Fnormal%2Flogo.png%3F1723854328&price=2) 

###  Products Insights

 Overall Rating Comparison

[ Analyst Rating  96 Detailed Analysis ](#analyst-rating-section) [ User Sentiment ![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) (613 Reviews) ](#user-sentiment-section) 

[ Analyst Rating we're gathering data ](#analyst-rating-section) [ User Sentiment ![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) (4822 Reviews) ](#user-sentiment-section) 

 Price Starts From

$15/User, Monthly 

[ Free Trial is available →](https://pmo.selecthub.com/free-trial/?product%5Fname=3CX&category=Business Phone Systems&product%5Flogo=https://d3uimxdj41cg3o.cloudfront.net/products/1627164498da566c0eb500803f9b5f4a-fc4fb7d2bcaf34f2ccd8a1637a5ae663/resources/normal/logo.png?1693318455) 

$15/User, Monthly 

[ Free Trial is available →](https://pmo.selecthub.com/free-trial/?product%5Fname=Dialpad Ai Voice&category=Business Phone Systems&product%5Flogo=https://d3uimxdj41cg3o.cloudfront.net/products/83d628cd269f70f11a5986502ddf997e-d6c525a4cce3284dbc57a69a3aa6be1b/resources/normal/logo.png?1723854328) 

 Pros

 What we like about 3CX and Dialpad Ai Voice:

**Cost-Effective:** 3CX offers a significant cost savings compared to traditional phone systems, eliminating the need for expensive hardware and maintenance contracts.

**Feature-Rich:** 3CX provides a comprehensive suite of features, including call forwarding, voicemail, video conferencing, and CRM integration, meeting the diverse needs of businesses.

**Scalability:** 3CX can easily scale to accommodate growing businesses, allowing for seamless expansion without the need for costly upgrades or additional hardware.

**Real-Time Insights:** Dialpad Ai Voice provides real-time transcriptions of calls, along with sentiment analysis, giving you immediate insights into customer conversations.

**AI-Powered Coaching:** The platform offers AI-driven speech coaching and action item tracking, helping sales and support teams improve their performance during calls.

**Seamless Integrations:** Dialpad Ai Voice integrates with popular business tools such as Salesforce and Google Workspace, allowing for streamlined workflows and data synchronization.

 Cons

 What we dislike about 3CX and Dialpad Ai Voice:

**Limited Call Handling:** 3CX can struggle to handle high call volumes, leading to dropped calls and long wait times, which can be detrimental for businesses that rely heavily on phone communication.

**Integration Challenges:** Integrating 3CX with other business applications, such as CRM systems, can be complex and time-consuming, hindering productivity and workflow efficiency.

**Limited Customization:** 3CX offers limited customization options, making it difficult for businesses to tailor the system to their specific needs and branding, which can impact user adoption and satisfaction.

**Billing Headaches:** Users have reported confusing billing practices, leading to unexpected charges and difficulty understanding invoices.

**Sluggish Support:** Customer support response times can be slow, and some users feel their issues aren't adequately addressed, causing frustration and downtime.

**Limited Features on Lower Tiers:** Essential integrations like Slack and Zapier are often locked behind higher-priced plans, potentially pricing out smaller businesses seeking those features.

**Clunky UI:** Some users find the user interface less intuitive than competitors, leading to a steeper learning curve and slower adoption.

###  Our Review

3CX, a business phone software, has received positive user reviews over the past year. Users praise its ease of use, feature-richness, and cost-effectiveness. Compared to similar products, 3CX stands out for its intuitive interface, which makes it easy for users to set up and manage their phone systems. Additionally, 3CX offers a wide range of features, including call recording, voicemail, and video conferencing, which are essential for businesses of all sizes. One of the key differentiating factors of 3CX is its open-source nature. This allows businesses to customize the software to meet their specific needs. For example, businesses can integrate 3CX with their CRM or ERP systems to streamline their workflows. Another important factor is 3CX's affordability. Compared to proprietary solutions, 3CX offers a more cost-effective option without compromising on features or quality. Overall, 3CX is a well-rounded business phone software that is suitable for businesses of all sizes. Its ease of use, feature-richness, and affordability make it a great choice for businesses looking to improve their communications.

 Show more 

 Is Dialpad Ai Voice the real "call me maybe" for modern businesses seeking a communication upgrade?User reviews from the past year paint a largely positive picture of Dialpad Ai Voice, particularly praising its ease of use and robust AI features. Users rave about the intuitive interface and seamless integration with popular tools like Salesforce and Google Workspace, making communication management a breeze. The real showstopper, however, is Dialpad's AI prowess. Real-time transcription, sentiment analysis, and live coaching aren't just fancy add-ons; they are fundamental features available across all subscription tiers, a major differentiating factor compared to competitors like RingCentral, which often reserve advanced AI capabilities for higher-priced plans. This accessibility is a game-changer for smaller businesses looking to leverage the power of AI without breaking the bank. Imagine having a digital assistant whispering helpful advice during a tense customer call or receiving automatically generated meeting summaries – that's the power of Dialpad Ai Voice. However, no tech solution is without its drawbacks. Some users find the customization options limiting, particularly regarding interface aesthetics. Others point out that accessing a wider range of third-party integrations often requires upgrading to a pricier plan. While these limitations exist, the overarching sentiment is that Dialpad Ai Voice is a true game-changer, especially for businesses prioritizing AI-driven insights and streamlined communication workflows. Its strength lies in democratizing access to powerful AI tools, making it a perfect fit for businesses of all sizes ready to elevate their communication game. 

 Show more 

###  Analyst Rating Summary

 Overall Scores

 Based on the research and analysis by SelectHub's team of research analysts, 3CX has an analyst rating of 96\. Our analysts are still gathering data for Dialpad Ai Voice. 

 96 

we're gathering data

 Features Comparison

**Call Coverage**  
 Handle incoming calls professionally by automatically redirecting them to the right person or group when you are busy or unavailable, ensuring no customer ever gets missed. 

 100 

we're gathering data

**Calling Features**  
 Manage how you connect with customers and colleagues using essential capabilities like transferring calls, holding, and setting up three-way conversations with ease. 

 100 

we're gathering data

**Collaboration**  
 Connect your team instantly with easy-to-use tools like video conferencing, secure chat, and file sharing, making teamwork and project completion smooth and fast. 

 95 

we're gathering data

[Show More](#) [Show More](https://pmo.selecthub.com/customize-data/?category=Business Phone Systems) 

###  Analyst Ratings for Functional Requirements [Customize This Data](#) [Customize This Data](https://pmo.selecthub.com/customize-data/?category=Business Phone Systems) 

 How 3CX compares against the top 8 functional requirements as defined by SelectHub project data.

3CX Dialpad Ai Voice 

\+ Add Product [\+ Add Product](https://pmo.selecthub.com/customize-data/?category=Business Phone Systems) 

 Call Coverage Calling Features Collaboration Mobile Capabilities  Phone Numbers Phone System Voice Intelligence &Analytics Voicemail & Messaging 100 100 95 100 75 96 90 100 0 25 50 75 100 

 Implementation Level of Effort Estimation

**Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. [Read more](#) 

**Tier 2:** Supported with workarounds or add-ons that may require additional costs. 

**Tier 3:** Requires partner integrations or custom development that is often at an additional cost. 

**Call Coverage**   
Handle incoming calls professionally by automatically redirecting them to the right person or group when you are busy or unavailable, ensuring no customer ever gets missed. 

100%

0%

0%

we're gathering data

N/A

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**Calling Features**   
Manage how you connect with customers and colleagues using essential capabilities like transferring calls, holding, and setting up three-way conversations with ease. 

100%

0%

0%

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N/A

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N/A

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N/A

**Collaboration**   
Connect your team instantly with easy-to-use tools like video conferencing, secure chat, and file sharing, making teamwork and project completion smooth and fast. 

93%

0%

7%

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N/A

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N/A

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N/A

**Mobile Capabilities**   
Take your business phone line anywhere using our app on your cell phone, so you can make and receive calls, and manage your system on the go. 

100%

0%

0%

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N/A

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**Phone Numbers**   
Choose the best local or toll-free number for your business, giving your company a professional presence and making it easy for customers to reach you. 

75%

0%

25%

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N/A

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N/A

**Phone System**   
Run your entire business communication seamlessly in the cloud, giving you reliable voice quality and simple management without the need for complex hardware. 

93%

0%

7%

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N/A

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N/A

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N/A

**Voice Intelligence & Analytics**   
Get deep insights from every conversation by automatically analyzing customer sentiment, detecting key trends, and finding coaching opportunities to boost your team's performance. 

86%

0%

14%

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N/A

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N/A

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N/A

**Voicemail & Messaging**   
Access your missed messages anytime, anywhere by having your voicemails instantly converted to text and sent to your email or messaging app for quick review. 

100%

0%

0%

we're gathering data

N/A

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N/A

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N/A

**Customize This Data For Your Unique Needs** and compare feature capabilities head-to-head [CUSTOMIZE NOW](#) [CUSTOMIZE NOW](https://pmo.selecthub.com/customize-data/?category=Business Phone Systems) 

###  Analyst Ratings for Technical Requirements [Customize This Data](#) [Customize This Data](https://pmo.selecthub.com/customize-data/?category=Business Phone Systems) 

 Implementation Level of Effort Estimation

**Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. [Read more](#) 

**Tier 2:** Supported with workarounds or add-ons that may require additional costs. 

**Tier 3:** Requires partner integrations or custom development that is often at an additional cost. 

**Integration & Extensibility**   
Connect your phone system directly with tools you already use, like your CRM or help desk software, to instantly streamline workflows and keep all your customer data in sync. 

100%

0%

0%

we're gathering data

N/A

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**Security**   
Protect your calls, data, and system from threats with built-in encryption, robust compliance standards, and reliable uptime, giving you total peace of mind. 

67%

0%

33%

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N/A

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**Requirements Summary** Of typical requirements, 94% are fully supported out of the box by 3CX including Call Coverage, Calling Features and Integration & Extensibility. We are still evaluating data for Dialpad Ai Voice at this time. Dialpad Ai Voice has an analyst rating of and a user sentiment rating of 'great' based on 4822 reviews, while 3CX has an analyst rating of 96 and a user sentiment rating of 'great' based on 613 reviews. 

###  User Sentiment Summary

 3CX has a user sentiment rating of 89 based on 613 reviews. Dialpad Ai Voice has a user sentiment rating of 88 based on 4822 reviews. 

![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) 613 reviews 

![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) 4822 reviews 

 Synopsis

 Evaluating all review platforms, our market analysts have compiled the following user sentiment data.

 89%

of users recommend this product

 3CX has a 'great' User Satisfaction Rating of 89% when considering 613 user reviews from 4 recognized software review sites.

 88%

of users recommend this product

 Dialpad Ai Voice has a 'great' User Satisfaction Rating of 88% when considering 4822 user reviews from 3 recognized software review sites.

 User Review Scores

**FinancesOnline** 

**4.3** (14) 

n/a 

**G2.com, Inc** 

**4.4** (352) 

**4.4** (3914) 

**Software Advice, Inc** 

n/a 

**4.2** (558) 

**Capterra Inc** 

**4.5** (229) 

n/a 

**Gartner, Inc** 

n/a 

**4.5** (350) 

**TrustRadius** 

**4.8** (18) 

n/a 

###  Awards

SelectHub awards earned by these products based on a comprehensive analysis by our research analysts.

 SelectHub research analysts have evaluated 3CX and concluded it earns best-in-class honors for Call Coverage and Calling Features. 

![Call Coverage Award]()

![Calling Features Award]()

No awards.

###  Product Assistance

 Training Resources

Documentation

In Person

Live Online

Videos

Webinars

Documentation

In Person

Live Online

Videos

Webinars

 Support

Email

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

Email

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

###  Product Basics

 Company Size 

 i

Small

Medium

Large

Small

Medium

Large

 Platforms Supported

Windows

Mac

Linux

Android

Chromebook

Windows

Mac

Linux

Android

Chromebook

 Deployment Supported

Cloud

On-Premise

Mobile

Cloud

On-Premise

Mobile

 Comparison of Top Alternatives

[ 3CX Alternatives](https://www.selecthub.com/business-phone-systems/3cx/alternatives/) 

[ Dialpad Ai Voice Alternatives](https://www.selecthub.com/business-phone-systems/dialpad-ai-voice/alternatives/) 

###  Screenshots

![Screenshots]()![Screenshots]()![Screenshots]() 

![Screenshots]() 

###  Key Features

* **Hosted PBX:** Keep better control over everything. Manage updates and get maximum flexibility. Move virtual PBX to a private cloud when required. Access integrated video conferencing solutions, apps for mobile phone devices, website live chat and much more. Automatically configure firewall rules. Launch the software in a few minutes using PBX Express. Get unlimited extensions. Manage extensions for remote workers seamlessly.
* **Phone System:** Use the open-platform system with an option to migrate to the cloud. Deploy it on an existing server and reduce costs. Allow employees to have an excellent remote-working experience and increase overall productivity. Access flexible inbound calls, outbound calls, DIDs and ring groups.
* **Mobile Apps:** Access secured communication for the entire team. Don’t restrict communication to building premises. Work on the go using the available extensions. Ensure customer satisfaction even while working remotely. Check the team’s availability easily. Eliminate learning curves and commence working quickly. Facilitate cost-effective phone calls between employees and colleagues. Transfer clients quickly to the appropriate department. Use the app and desk phone simultaneously.
* **CRM Integration:** Keep the entire customer record handy to help the clients more efficiently and create a good impression in front of them. Create new customer records. Make calls in one click. Route calls seamlessly based on customer numbers or customer questions. Initiate and journal a call simultaneously.
* **Video Conferencing:** Access easy-to-use and free enterprise-level video conferencing. Invite participants in a single click. Join meetings directly from the web browser without downloading any app. Share documents, present using a whiteboard, control remote screens and more. Add up to 250 participants. Schedule meetings within seconds.

 read more... 

* **AI-Powered Transcriptions:** Automatically transcribes calls in real-time, providing accurate and searchable text.
* **Voice Intelligence:** Analyzes conversations to provide actionable insights and identify key moments.
* **Seamless Integrations:** Integrates with popular tools like Salesforce, Slack, and Google Workspace to streamline workflows.
* **Call Routing:** Advanced call routing options ensure calls are directed to the right team or individual based on predefined criteria.
* **Customizable IVR:** Interactive Voice Response system can be tailored to meet specific business needs, enhancing customer experience.

 read more... 

###  Top Alternatives in Business Phone Systems 

[  8x8 ](https://www.selecthub.com/p/call-center-software/8x8/) [  Bitrix24 ](https://www.selecthub.com/p/crm-software/bitrix24/) [  CXone ](https://www.selecthub.com/p/customer-experience-software/cxone/) [  Dialpad ](https://www.selecthub.com/p/customer-communication-management-software/dialpad/) [  Freshcaller ](https://www.selecthub.com/p/cloud-pbx-software/freshcaller/) [  GoToConnect ](https://www.selecthub.com/p/cloud-phone-systems/gotoconnect/) [  MiCloud Connect ](https://www.selecthub.com/p/business-phone-systems/micloud-connect/) [  Microsoft Teams ](https://www.selecthub.com/p/video-conferencing-software/microsoft-teams/) [  Nextiva ](https://www.selecthub.com/p/customer-experience-software/nextiva/) [  Ooma Office ](https://www.selecthub.com/p/business-phone-systems/ooma-office/) 

###  Related Categories

 3CX and Dialpad Ai Voice can also be found with other leading products in these categories:

[ Cloud PBX ](https://www.selecthub.com/c/cloud-pbx-software/) 

[ Telephony Software ](https://www.selecthub.com/c/telephony-software/) 

[ UCaaS Providers ](https://www.selecthub.com/c/ucaas-providers/) 

 Show more 

[ Team Collaboration Tools ](https://www.selecthub.com/c/team-collaboration-tools/) 

[ Team Communication Software ](https://www.selecthub.com/c/team-communication-software/) 

[ UCaaS Providers ](https://www.selecthub.com/c/ucaas-providers/) 

[ VoIP Providers ](https://www.selecthub.com/c/voip-providers/) 

 Show more 

###  Head-to-Head Comparison

![3CX Software Tool]() 

![Aircall Software Tool]() 

[3CX VS Aircall](https://www.selecthub.com/business-phone-systems/3cx-vs-aircall/) 

![3CX Software Tool]() 

![Broadvoice Software Tool]() 

[3CX VS Broadvoice](https://www.selecthub.com/business-phone-systems/3cx-vs-broadvoice/) 

![3CX Software Tool]() 

![Dialpad Ai Voice Software Tool]() 

[3CX VS Dialpad Ai Voice](https://www.selecthub.com/business-phone-systems/3cx-vs-dialpad-ai-voice/) 

![3CX Software Tool]() 

![Google Voice For Business Software Tool]() 

[3CX VS Google Voice For Business](https://www.selecthub.com/business-phone-systems/3cx-vs-google-voice-for-business/) 

![3CX Software Tool]() 

![MiCloud Connect Software Tool]() 

[3CX VS MiCloud Connect](https://www.selecthub.com/business-phone-systems/3cx-vs-micloud-connect/) 

![3CX Software Tool]() 

![Ooma Office Software Tool]() 

[3CX VS Ooma Office](https://www.selecthub.com/business-phone-systems/ooma-office-vs-3cx/) 

![3CX Software Tool]() 

![RingCentral Software Tool]() 

[3CX VS RingCentral](https://www.selecthub.com/business-phone-systems/ringcentral-vs-3cx/) 

![3CX Software Tool]() 

![Toky Software Tool]() 

[3CX VS Toky](https://www.selecthub.com/business-phone-systems/3cx-vs-toky/) 

![3CX Software Tool]() 

![Tresta Software Tool]() 

[3CX VS Tresta](https://www.selecthub.com/business-phone-systems/3cx-vs-tresta/) 

![3CX Software Tool]() 

![UniTel Voice Software Tool]() 

[3CX VS UniTel Voice](https://www.selecthub.com/business-phone-systems/3cx-vs-unitel-voice/) 

![3CX Software Tool]() 

![Vonage Software Tool]() 

[3CX VS Vonage](https://www.selecthub.com/business-phone-systems/vonage-vs-3cx/) 

![3CX Software Tool]() 

![Vonix Software Tool]() 

[3CX VS Vonix](https://www.selecthub.com/business-phone-systems/3cx-vs-vonix/) 

**About SelectHub (and our data)** 

We’re the employee-owned Austin-based startup democratizing software data so you can make your decisions in an influence-free zone. Our market data is crowdsourced from our user-base of 100,000+ companies.

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

![SelectHub Products Reporting and Analytics]() 

[ Build Your Requirements](https://pmo.selecthub.com/business-phone-systems-software-requirem/)

![SelectHub Products Cost and Pricing Guide]() 

[ Get Your Free Comparison Report](https://pmo.selecthub.com/request-custom-scorecard/?category=Business%20Phone%20Systems)

**Tier 1:**  
 Fully/moderately supported out-of-the-box allowing for quick and easy deployment.  
Fully or moderately supported out-of-the-box with industry-leading capabilities and is immediately available after installation without needing any add-ons, integrations, or custom development. 

**Tier 2:**  
 Supported with workarounds or add-ons that may require additional costs.  
Not directly available in the software, but can be accomplished using other built-in features, workarounds, or add-ons/products from the vendor with or without any additional cost. 

**Tier 3:**  
 Requires partner integrations or custom development that is often at an additional cost.  
Requires additional integrations, plugins, marketplace applications from a third-party vendor, or custom development using the APIs, libraries, extensions, and development framework supported by the software, with or without any additional cost. 

[Close](#) 

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