[Home](https://www.selecthub.com/) \> [Business Intelligence](https://www.selecthub.com/category/business-intelligence/) \> [Data Visualization Tools](https://www.selecthub.com/c/data-visualization-tools/) \> WebFOCUS Categories: * [Data Visualization Tools](https://www.selecthub.com/c/data-visualization-tools/) * [Business Intelligence Tools](https://www.selecthub.com/c/business-intelligence-tools/) * [Data Analytics Software](https://www.selecthub.com/c/data-analytics-software/) * [Embedded Analytics Tools](https://www.selecthub.com/c/embedded-analytics-tools/) * [Enterprise Reporting Software](https://www.selecthub.com/c/enterprise-reporting-system/) * [...](#) ## What Is WebFOCUS? **Industry Specialties:** Serves all industries WebFOCUS is a comprehensive data management and analytics platform that enables organizations to access, transform, visualize, and distribute data across multiple platforms. It's particularly well-suited for enterprises with large, complex datasets and a need for robust reporting and analytics capabilities. Key benefits include its ability to unify disparate data sources, create interactive dashboards and visualizations, and automate data-driven workflows. Popular features include its drag-and-drop report builder, self-service data exploration tools, and integration with various business intelligence applications. User experiences generally praise its ease of use, scalability, and ability to handle diverse data types. Pricing is typically based on the number of users, data sources, and required features, with options for both on-premise and cloud-based deployments. | **Pros** Easy to use interface Handles large datasets Diverse data source integration Customizable reports and dashboards Scalable for enterprise needs | **Cons** Occasional performance issues Limited out-of-the-box visualizations Upgrades can be complex UI may feel outdated to some Learning curve for advanced features | | ------------------------------------------------------------------------------------------------------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------- | PRICE $ $ $ $ $ COMPANY SIZE S M L DEPLOYMENT PLATFORM [ Try Before You Buy. Request a Free Demo Today! Request Demo It's completely free! ](https://pmo.selecthub.com/get-product-demo/?category=Data+Visualization+Tools&product%5Fname=WebFOCUS&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Fdata-visualization-tools%2Fwebfocus%2F&product%5Flogo=https%3A%2F%2Fcdn.selecthub.com%2Fproducts%2F8e98d81f8217304975ccb23337bb5761-4d732bfb41ed75a9b8bb5c1546c144c2%2Fresources%2Fnormal%2Flogo.png%3F1693316164) [Contributors](#view-contributors) ![Hsing Tseng]() Written by Hsing Tseng Technical Content Writer [Read Bio ](https://www.selecthub.com/author/hsing-tseng/) ![Grace Savides]() Edited by Grace Savides Content Editor [Read Bio ](https://www.selecthub.com/author/grace-savides/) User Sentiment i ![User satisfaction level icon: good]() Based on 287 reviews: Add your rating: ![Screenshots]()![Screenshots]()![Screenshots]() Product Screenshots and Videos ## #14 WebFOCUS is ranked #14 in the Data Visualization Tools product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report. [Get the Report Now ](https://pmo.selecthub.com/request-custom-scorecard?category%5Fslug=data-visualization-tools&product%5Fslug=webfocus&page%5Ftype=product&slug=webfocus&product%5Fname=WebFOCUS&category=Data+Visualization+Tools&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Fdata-visualization-tools%2Fwebfocus%2F) ## WebFOCUS Pricing Based on our most recent analysis, WebFOCUS pricing starts at $1,500 (Annually, Quote-Based). [Get Price Quote](https://pmo.selecthub.com/get-product-pricing/?category=Data+Visualization+Tools&product%5Fname=WebFOCUS&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Fdata-visualization-tools%2Fwebfocus%2F&product%5Flogo=https%3A%2F%2Fcdn.selecthub.com%2Fproducts%2F8e98d81f8217304975ccb23337bb5761-4d732bfb41ed75a9b8bb5c1546c144c2%2Fresources%2Fnormal%2Flogo.png%3F1693316164&price=5) Price $ $ $ $ $ i Starting From $1,500 Pricing Model Annually, Quote-Based Free Trial No ## Training Resources WebFOCUS is supported with the following types of training: Documentation In Person Live Online Videos Webinars ## Support The following support services are available for WebFOCUS: Email Phone Chat FAQ Forum Help Desk Knowledge Base Tickets Training 24/7 Live Support ## WebFOCUS Benefits and Insights Why use WebFOCUS? ### Key differentiators & advantages of WebFOCUS * **Ease of Use: E**veryone can access and derive rich insights and helpful information from enterprise data through an intuitive GUI with drag-and-drop ease. Increase adoption and encourage self-service data exploration at all levels of technical knowledge. * **Make Better Decisions:** Empower smarter, more consistent and more accurate proactive decision-making throughout the organization. * **Faster Time to Insight:** Streamline data workflows and analytics processes and efficiently access the most relevant insights through a personalized, interactive home page and enhanced content search. * **Scalable:** Deploy to millions and customize the solution to business needs. Scale up or down, enjoy regular updates and maintain security through the cloud. * **IT Friendly:** Easily deployable and connectable with internal IT resources, with accelerated upgrades. * **On-the-Go Information:** Stay connected to data through its native mobile app and browser-accessible platform. * **Strong Vendor Support:** The vendor has earned several awards in recent years for its dedication to customer success through professional and friendly service. * **Free Trial:** Request a free 14-day trial of the product through the vendor’s website. ### Industry Expertise Information Builders Inc., also known as ibi, is a well-established vendor in the business intelligence field with over 40 years of experience in the IT space. Customers include a wide spread of organizations in health care, financial services, the public sector, insurance, manufacturing, transportation, retails and more. The vendor announced as of 2020 that it will be acquired by TIBCO. ## WebFOCUS Reviews Based on our most recent analysis, WebFOCUS reviews indicate a 'good' User Satisfaction Rating of 77% based on 287 user reviews from 3 recognized software review sites. ![User satisfaction level icon: good]() 287 reviews 77% of users would recommend this product ### Synopsis of User Ratings and Reviews Based on an aggregate of WebFOCUS reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst. #### Pros * **Support:** All of the users who mentioned the vendor’s support praised their responsive, helpful support team and dedication to customer success. * **Reporting:** Around 96% of users who mentioned reporting said that this tool works well for report creation and scheduled distribution. * **Data Visualization:** About 90% of users who reviewed the tool for data visualization said that it excels in dashboard and chart creation. * **Functionality:** This is a robust, feature-rich tool with a great degree of flexibility and frequent updates, according to around 76% of users who reviewed the tool’s functionality. * **Ease of Use:** According to about 63% of users who reviewed the platform’s ease of use, its intuitive drop-and-drop interface simplifies data analysis and visualization. #### Cons * **User Interface:** Of the users who mentioned this solution’s UI, approximately 87% said that it looks outdated, especially compared to those of competitors. * **Cost:** About 83% of users who reviewed it for price said that this solution is expensive, especially when considering add-on modules. * **Performance:** All of the users who reviewed the platform’s performance and speed mentioned bugs, lag and crashes, among other issues. * **Learning Curve:** It takes some time to learn this platform, according to about 60% of users who reviewed its learning curve. #### Researcher's Summary: WebFOCUS offers a feature-rich business intelligence data and analytics platform that unlocks actionable insights and the power of decision-making for users throughout an organization. Rated highly for ease of use by most reviewers, it empowers self-service data discovery with a user-friendly UI that enables drag-and-drop data analysis and visualization; some users noted that this UI looks outdated, especially compared to those of competitors. The platform offers a wide range of prebuilt data visualizations that users can further customize if necessary. This platform excels at creating and designing reports, then distributing them either at-will or through the automated scheduling tool, as noted by a majority of users who reviewed reporting. Most notably, the platform has an outstanding support team - all of the users who reviewed its support expressed satisfaction with their proactive, responsive assistance, citing the vendor’s dedication to the success of their customers as notably apparent. Customers can tailor the platform to their needs, as its flexibility allows for customized solutions. Frequent updates add value over time, though some users remarked that these sometimes break features from older versions. Other performance issues noted in reviews include lags when performing complex queries, infrequent crashes, slow load times and issues when accessing the platform from specific devices or browsers. While easy to pick up and use, especially for the end-user, some reviewers said that there is a learning curve to master the many features of this tool — a few users noted that this learning curve lasted a few months for some team members in their organizations. Overall, WebFOCUS is a worthy pick for self-service data visualization and reporting, especially in the hands of an organization willing to invest the resources and time to make it shine. ## Key Features * **App Studio:** Develop customized applications called InfoApps that analyze data and generate insights for end-users. Supported features include data visualization, reporting, drill-downs and more. * **Data Visualization:** Turn data into content with eye-catching data visualizations. Create and customize a variety of charts that highlight meaningful trends. * **Pages:** Organize visual content and information into interactive, responsive pages that function as dashboards. Drag and drop items onto the canvas and create compelling data stories * **BI Portal:** Build a complete, modern website that displays key information in one place with zero-training accessibility. Encourage self-service data discovery through drill-down, filters and more. Enable a custom sign-in page for the company. * **Home Page:** Easily navigate to the tools, functions and features used most, with a personalized landing page that displays favorites, last viewed items and more, based on recent activity. * **Data Management:** Streamline data access and data management. Connect to various data sources — including big data — upload and modify files and prepare it for future analysis, all from a single environment. Improves data quality with various data preparation enhancements. * **Reporting:** Create highly complex reports from any enterprise data source. Automate scheduled report distribution to anyone within or outside the organization. * **In-Document Analysis:** Interact with analytics with an integrated, in-document engine that supports data sets and functions similar to Excel. Brought together in singular HTML 5 pages that are accessible even without an internet connection. * **Security:** Leverage a variety of tools and controls for administering and securing the platform, including role-based access control and granular level security options. * **Mobile:** Run reports, analyses and dashboards from any corporate data source on iOS and Android devices. The native mobile app supports familiar, touch-based gestures for smooth navigation. Find, retrieve and share content, whether online or offline. ## Limitations Some of the product limitations at the time of publication include: * User interface is outdated * Can be cost-prohibitive, especially when including additional modules * Prone to infrequent bugs, lags and crashes * Has a learning curve ## Suite Support The vendor offers a variety of service plans that can provide telephone support, a designated Account Support Manager and proactive support services. On-site, fee-based support is available as needed. Through the support gateway, access a large knowledge base of technical information, an online community technical forum and a variety of resources for self-service troubleshooting. _mail\_outline_ Email: For technical issues, contact support by phone or through the support gateway. For service-related issues, email customer\_support@ibi.com. _phone_Phone: Call 1 (800) 736-6130 for 24/7 global support. Local support hours are 8 a.m. to 8 p.m. EST, Monday through Friday. _school_Training: The vendor offers a variety of self-study or instructor-led courses on a regular basis, learning bundles and role-based accreditation options and free eLearning resources. For tailored, personal training, either online or on-site, email the vendor at Learn\_Now@ibi.com. _local\_offer_Tickets: Open a case and track existing cases through the support gateway. ## Head-to-Head Comparison ![WebFOCUS Software Tool]() vs * [9 Spokes](https://www.selecthub.com/data-visualization-tools/webfocus-vs-9-spokes/) * [ActiveReports](https://www.selecthub.com/data-visualization-tools/webfocus-vs-activereports/) * [BIRT](https://www.selecthub.com/data-visualization-tools/birt-vs-webfocus/) * [Cloudera Data Visualization](https://www.selecthub.com/data-visualization-tools/cloudera-data-visualization-vs-webfocus/) * [Displayr](https://www.selecthub.com/data-visualization-tools/webfocus-vs-displayr/) * [freeboard](https://www.selecthub.com/data-visualization-tools/freeboard-vs-webfocus/) * [Geckoboard](https://www.selecthub.com/data-visualization-tools/geckoboard-vs-webfocus/) * [Grow](https://www.selecthub.com/data-visualization-tools/webfocus-vs-grow-dashboard/) * [i2 Analyst's Notebook](https://www.selecthub.com/data-visualization-tools/webfocus-vs-i2-analyst-s-notebook/) * [Infogram](https://www.selecthub.com/data-visualization-tools/infogram-vs-webfocus/) * [INSIA](https://www.selecthub.com/data-visualization-tools/insia-vs-webfocus/) * [Juice Analytics](https://www.selecthub.com/data-visualization-tools/webfocus-vs-juicebox/) * [Looker Studio](https://www.selecthub.com/data-visualization-tools/looker-studio-vs-webfocus/) * [OriginPro](https://www.selecthub.com/data-visualization-tools/originpro-vs-webfocus/) * [Powermetrics](https://www.selecthub.com/data-visualization-tools/webfocus-vs-powermetrics/) * [ReportPortal](https://www.selecthub.com/data-visualization-tools/webfocus-vs-reportportal/) * [SAS Visual Analytics](https://www.selecthub.com/data-visualization-tools/sas-visual-analytics-vs-webfocus/) * [SigmaPlot](https://www.selecthub.com/data-visualization-tools/sigmaplot-vs-webfocus/) * [Spotfire](https://www.selecthub.com/data-visualization-tools/spotfire-vs-webfocus/) * [Tableau Public](https://www.selecthub.com/data-visualization-tools/tableau-public-vs-webfocus/) * [Whatagraph](https://www.selecthub.com/data-visualization-tools/webfocus-vs-whatagraph/) ## Relevant Articles [Retail Analytics Software Tools ](https://www.selecthub.com/business-analytics/top-analytical-tools-retail/) ## Similar Products Here are the most similar products to WebFOCUS. [ Displayr ](https://www.selecthub.com/p/data-visualization-tools/displayr/) [ Whatagraph ](https://www.selecthub.com/p/data-visualization-tools/whatagraph/) [ Cloudera Data Visualization ](https://www.selecthub.com/p/data-visualization-tools/cloudera-data-visualization/) [ SigmaPlot ](https://www.selecthub.com/p/data-visualization-tools/sigmaplot/) [ INSIA ](https://www.selecthub.com/p/data-visualization-tools/insia/) [ Powermetrics ](https://www.selecthub.com/p/data-visualization-tools/powermetrics/) [ Juice Analytics ](https://www.selecthub.com/p/data-visualization-tools/juicebox/) [ ReportPortal ](https://www.selecthub.com/p/data-visualization-tools/reportportal/) [ 9 Spokes ](https://www.selecthub.com/p/data-visualization-tools/9-spokes/) [ ActiveReports ](https://www.selecthub.com/p/data-visualization-tools/activereports/) ## About the Contributors The following expert team members are responsible for creating, reviewing, and fact checking the accuracy of this content. [ ](https://www.selecthub.com/author/hsing-tseng/) Written by [Hsing Tseng](https://www.selecthub.com/author/hsing-tseng/) Technical Content Writer Hsing Tseng is a Content Editor and Senior Market Analyst at SelectHub who writes content on business intelligence software. A Colorado native, she studied Journalism and Asian Studies from the University of Denver and wrote news as a digital producer for FOX31 Denver before traveling abroad for a few years. In her free time, you can find her playing video games, teaching Korean, sipping on sour beers or petting good dogs. [See Full Bio](https://www.selecthub.com/author/hsing-tseng/) [ ](https://www.selecthub.com/author/grace-savides/) Edited by [Grace Savides](https://www.selecthub.com/author/grace-savides/) Content Editor A digital specialist and content marketer, Grace joined the SelectHub team at the end of 2019\. She's an editor, and her team writes about learning management systems (LMS), talent management, payroll and other HR-related software. She's passionate about the HR industry and how changes can empower the workforce. In her free time, Grace hangs out with her boyfriend, dogs and a ridiculous amount of books she refuses to throw out. [See Full Bio](https://www.selecthub.com/author/grace-savides/) Your review has been submitted and should be visible within 24 hours. Review Title Pros Cons Overall feedback Your name Your job title Industry [Choose your main industry ](javascript:void%28%29) * [Accounting / CPA](javascript:void%28%29) * [Advertising](javascript:void%28%29) * [Aerospace & Defense](javascript:void%28%29) * [Agriculture](javascript:void%28%29) * [Apparel](javascript:void%28%29) * [Architecture](javascript:void%28%29) * [Auto Dealership](javascript:void%28%29) * [Automotive](javascript:void%28%29) * [Banking & Financial Services](javascript:void%28%29) * [Banking & Mortgage](javascript:void%28%29) * [Chemicals](javascript:void%28%29) * [Construction & Engineering](javascript:void%28%29) * [Construction / Contracting](javascript:void%28%29) * [Consulting](javascript:void%28%29) * [Consumer Products](javascript:void%28%29) * [Distribution](javascript:void%28%29) * [E-commerce](javascript:void%28%29) * [Education](javascript:void%28%29) * [Electronics](javascript:void%28%29) * [Energy & Utilities](javascript:void%28%29) * [Federal Government](javascript:void%28%29) * [Field Maintenance](javascript:void%28%29) * [Food & Beverage](javascript:void%28%29) * [Healthcare / Social Services](javascript:void%28%29) * [Hospitality / Gaming / Travel](javascript:void%28%29) * [Human Resources](javascript:void%28%29) * [Industrial Machinery](javascript:void%28%29) * [Information Technology & High Tech](javascript:void%28%29) * [Insurance](javascript:void%28%29) * [Legal](javascript:void%28%29) * [Maintenance / Field Service](javascript:void%28%29) * [Manufacturing](javascript:void%28%29) * [Marketing Services](javascript:void%28%29) * [Media & Communications / Entertainment](javascript:void%28%29) * [Mill Products](javascript:void%28%29) * [Mining / Metals](javascript:void%28%29) * [Mortgage](javascript:void%28%29) * [Non-Profit](javascript:void%28%29) * [Not Available](javascript:void%28%29) * [Oil & Gas](javascript:void%28%29) * [Other](javascript:void%28%29) * [Other Services](javascript:void%28%29) * [Payroll Provider](javascript:void%28%29) * [Pharmaceuticals](javascript:void%28%29) * [Professional Employer Organization](javascript:void%28%29) * [Professional Services](javascript:void%28%29) * [Property Management](javascript:void%28%29) * [Public Sector](javascript:void%28%29) * [Real Estate](javascript:void%28%29) * [Recruiting Agency](javascript:void%28%29) * [Religious Institutions](javascript:void%28%29) * [Retail](javascript:void%28%29) * [Sales & Marketing](javascript:void%28%29) * [Semiconductors](javascript:void%28%29) * [Software / IT](javascript:void%28%29) * [Sports and Recreation](javascript:void%28%29) * [Staffing Agency](javascript:void%28%29) * [State & Local Government](javascript:void%28%29) * [Telecommunications](javascript:void%28%29) * [Third-Party Administrator](javascript:void%28%29) * [Transportation & Logistics](javascript:void%28%29) * [Wholesale Distribution](javascript:void%28%29) Company Size [Choose your company size ](javascript:void%28%29) * [1 employee](javascript:void%28%29) * [2 to 9 employees](javascript:void%28%29) * [10 - 19 employees](javascript:void%28%29) * [20 - 49 employees](javascript:void%28%29) * [50 - 99 employees](javascript:void%28%29) * [100 - 499 employee](javascript:void%28%29) * [500 - 999 employees](javascript:void%28%29) * [1,000 - 2,499 employees](javascript:void%28%29) * [2,500 - 4,999 employees](javascript:void%28%29) * [5,000 - 9,999 employees](javascript:void%28%29) * [10,000 - 24,999 employees](javascript:void%28%29) * [25,000 - 49,999 employees](javascript:void%28%29) * [50,000 + employees](javascript:void%28%29) ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://www.selecthub.com/" }, { "@type": "ListItem", "position": 2, "name": "Business Intelligence", "item": "https://www.selecthub.com/category/business-intelligence/" }, { "@type": "ListItem", "position": 3, "name": "Data Visualization Tools", "item": "https://www.selecthub.com/c/data-visualization-tools/" }, { "@type": "ListItem", "position": 4, "name": "WebFOCUS" } ] } { "@context": "http://schema.org", "@type": "SoftwareApplication", "name": "WebFOCUS", "description": "WebFOCUS is a comprehensive data management and analytics platform that enables organizations to access, transform, visualize, and distribute data across multiple platforms. It's particularly well-suited for enterprises with large, complex datasets and a need for robust reporting and analytics capabilities. Key benefits include its ability to unify disparate data sources, create interactive dashboards and visualizations, and automate data-driven workflows. Popular features include its drag-and-drop report builder, self-service data exploration tools, and integration with various business intelligence applications. User experiences generally praise its ease of use, scalability, and ability to handle diverse data types. Pricing is typically based on the number of users, data sources, and required features, with options for both on-premise and cloud-based deployments. Pros Easy to use interface Handles large datasets Diverse data source integration Customizable reports and dashboards Scalable for enterprise needs Cons Occasional performance issues Limited out-of-the-box visualizations Upgrades can be complex UI may feel outdated to some Learning curve for advanced features ", "review": { "@type": "Review", "author": { "@type": "Person", "name": "Hsing Tseng", "reviewBody": "WebFOCUS offers a feature-rich business intelligence data and analytics platform that unlocks actionable insights and the power of decision-making for users throughout an organization. Rated highly for ease of use by most reviewers, it empowers self-service data discovery with a user-friendly UI that enables drag-and-drop data analysis and visualization; some users noted that this UI looks outdated, especially compared to those of competitors. The platform offers a wide range of prebuilt data visualizations that users can further customize if necessary. This platform excels at creating and designing reports, then distributing them either at-will or through the automated scheduling tool, as noted by a majority of users who reviewed reporting. Most notably, the platform has an outstanding support team - all of the users who reviewed its support expressed satisfaction with their proactive, responsive assistance, citing the vendor’s dedication to the success of their customers as notably apparent. Customers can tailor the platform to their needs, as its flexibility allows for customized solutions. Frequent updates add value over time, though some users remarked that these sometimes break features from older versions. Other performance issues noted in reviews include lags when performing complex queries, infrequent crashes, slow load times and issues when accessing the platform from specific devices or browsers. While easy to pick up and use, especially for the end-user, some reviewers said that there is a learning curve to master the many features of this tool — a few users noted that this learning curve lasted a few months for some team members in their organizations. Overall, WebFOCUS is a worthy pick for self-service data visualization and reporting, especially in the hands of an organization willing to invest the resources and time to make it shine." } }, "image": "https://cdn.selecthub.com/products/8e98d81f8217304975ccb23337bb5761-4d732bfb41ed75a9b8bb5c1546c144c2/resources/normal/logo.png?1693316164", "aggregateRating": { "@type": "AggregateRating", "ratingValue": "77", "bestRating": "100", "worstRating": "1", "ratingCount": "287" }, "offers": { "@type": "Offer", "priceSpecification": { "@type": "priceSpecification", "price": "1500", "priceCurrency": "USD" } }, "positiveNotes": { "@type": "ItemList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Support: All of the users who mentioned the vendor’s support praised their responsive, helpful support team and dedication to customer success." }, { "@type": "ListItem", "position": 2, "name": "Reporting: Around 96% of users who mentioned reporting said that this tool works well for report creation and scheduled distribution." }, { "@type": "ListItem", "position": 3, "name": "Data Visualization: About 90% of users who reviewed the tool for data visualization said that it excels in dashboard and chart creation." } ] }, "negativeNotes": { "@type": "ItemList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "User Interface: Of the users who mentioned this solution’s UI, approximately 87% said that it looks outdated, especially compared to those of competitors." }, { "@type": "ListItem", "position": 2, "name": "Cost: About 83% of users who reviewed it for price said that this solution is expensive, especially when considering add-on modules." }, { "@type": "ListItem", "position": 3, "name": "Performance: All of the users who reviewed the platform’s performance and speed mentioned bugs, lag and crashes, among other issues." } ] }, "applicationCategory": "Data Visualization Tools" } ```