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Benefits and Insights

Why use QlikView?

Key differentiators & advantages of QlikView

  • Spot Connections and Insights: Spot connections in data even when working with large data sets. Take a granular look at data through drill-down features, or view high-level trends in customer/employee behavior.
  • Sophisticated Data Control: Ensure total control over sensitive data. Prevent unauthorized access to crucial data sets through a number of features, such as user-control, filtered views and permissions.
  • Remain Flexible: Build the product in alignment with user needs and specifications. Extend functionality with QlikView Workbench to customise the app with custom scripting.
  • Gain Insight: Gain unparalleled insights into business operations, as well as the market at large. Track metrics like key performance indicators (KPIs), sales, budgets, employee performance, and hundreds of other pre-built or custom data points.
  • Flexible Deployment: Choose from a cloud analytics solution, an on-premise installation, or a combined solution to get desired scalability and flexibility.

Industry Expertise

QlikView is an industry veteran when it comes to business intelligence and big data. In service since 1993, the company works with more than 48,000 clients across the globe. Gartner has named Qlik a leader in analytics for nine years in a row. They serve companies in fashion, networking, charity, manufacturing, medical and education, as well as other sectors.

Key Features

  • Connects Directly To The Data Source: Connect to almost any source of data, including cloud, big data, file-based and on-premise data. Pull information from a number of services (Salesforce, Hive, Teradata) and combine intel seamlessly into unique and intuitive dashboards.
  • Enterprise Collaboration: Facilitate collaboration for users to share the same dashboard, look at the same view, or even track one another as they navigate across the application.
  • Strong Associations: Leverage the strength of the platform’s built-in association engine to conduct direct and indirect searches across data, or within a single field. Identify data that is actually related and not merely associated.
  • In-Memory Application: House the software in-memory, which means conversions, queries and searches can happen quicker and more efficiently. As a result, eliminate the problems traditionally plaguing slow, on-disk applications. Locate all data in RAM.
  • Speedy Deployment; Fast Configuration: Deploy quickly and allow for even quicker configuration because data is not required to be stored in any silos or cubes.
  • Robust Data Controls: Enable easy and meaningful manipulation of data within the application by leveraging unique dashboards, reports and filter views.

Limitations

Some of the product limitations include:

  •  Does not support online analytical processing (OLAP) 
  •  Users cannot predict the profitability of projects or departments using QlikView 
  •  The solution does not help users identify patterns within data 
  •  Lacks ad hoc reporting functionality 
  •  Does not allow users to schedule receiving BI reports at specific times in a particular format 

Suite Support

There are two tiers of support available to customers: Standard and Enterprise. Enterprise provides access to standard features, as well as its own set of unique features.

mail_outlineEmail: Email support is not currently available from the company. Instead, users should take advantage of the training services, phone and ticket support.
phonePhone: All users can receive phone support, though Standard users can only access support between 8 a.m. to 5 p.m. Enterprise users have full, 24-hour access to phone support any day of the week.
schoolTraining: Both Standard and Enterprise users have access to Qlik’s support enablement services, which is their training services. They offer a QlikView specific training course, ranging from instructor-led to self-paced to continuous learning. The company also offers a certification/qualification program in QlikView. Certifications are expert-level training modules for the software, whereas qualification programs offer basic-level knowledge.
local_offerTickets: Users who are experiencing serious issues are encouraged to contact Qlik’s customer support and file a support ticket.

Cost of Ownership

License/Subscription Cost Based on a combination of server, user, document and application-based licensing
Maintenance Cost
  • For On-Premise solution, maintenance cost is over and above the upfront fee
  • Standard support services are charged at 20% of the license cost
  • Premium (24X7) support services are charged at 23% of the license cost
  • Installation/Implementation Cost Implementation services are provided by QlikView Consulting or through an implementation partner at an additional cost
    Customization Cost Will vary depending on the functional requirements or services chosen
    Data Migration Cost/Change Management/Upfront Switching Cost Dependent on your current software, amount of data to be migrated, availability of migration tools, complexity of data and gaps between the existing system and the new system.
    Training Cost
    • E-learning or self-learn modules are available free of cost on QlikView.com
    • All other trainings are charged based on volume. Live classroom training or online (virtual classroom) training is charged at $700 per person per day or $3,500 for a dedicated course (1 company) for up to 10 people
    Recurring/Renewal Costs Renewal costs includes software update license and support cost

    QlikView Reviews

    Average customer reviews & user sentiment summary:

    1263 reviews

    83%

    of users would recommend this product

    Synopsis of User Ratings and Reviews

    Based on an aggregate of reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

    Pros

    • Data Visualization: Approximately 80% of users who review its data visualization capabilities are satisfied with its intuitive drag-and-drop feature, rich libraries and its range of aesthetically appealing data representation options.
    • Data Preparation: Of users who mention data processing, 83% appreciate the platform’s seemingly limitless data transformation capabilities that help them deep-dive into all possible data relationships to glean actionable insights.
    • Functionality: Among users who share their views on this platform, around 68% say that they are satisfied with the power of its associative query engine that enables faster on-the-fly calculations and analytics aggregation at the speed of thought.
    • Sharing and Collaboration: About 83% of users who comment on sharing capabilities appreciate its multi-tier permissions capabilities and easy sharing of reports with clients via external sharing options.
    • Setup: Around 66% of users who mention ease of setup say that QlikView has a fast implementation cycle.

    Cons

    • Cost: Pricing plans are inflexible and can be cost-prohibitive for small organizations and startups, though large organizations may find that it offers high value, as stated by 93% of users who mention its cost.
    • Performance: Approximately 42% of users say that performance-wise, this platform is resource-hungry and liable to slow down when crunching large amounts of data on local machines.
    • User Interface and Graphics: Of users who mention user interface, around 44% say that it needs improvement in deep-dive capabilities, as well as its quality of graphics.
    • Reporting: Of users who mention reporting, approximately 46% say that it lacks ad-hoc reporting and built-in reporting capabilities, requiring paid plugins to enhance the graphics quality of reports.

    Researcher's Summary:

    QlikView is one of the foremost BI solutions in the market today, mainly due to the power of its associative query engine to link data from multiple sources that drives its visually impressive dashboards. With its strong data visualization capabilities, users can perform search and filter through data on-the-fly and conduct deep-dives to glean insights that matter to them. With a fast setup, users can have their first data model up and running in very little time. The software resides in-memory and houses data in RAM for quicker retrieval. With multi-tier access permissions for in-organization users, it enables users to view executive summaries at a glance, while allowing them to drill-down into data to find out more.

    Sadly, Qlik is now scaling back on improvements and updates for QlikView and focusing on promoting QlikSense instead, a possible reason why its filter and search functions, ad-hoc reporting and graphics are lagging in terms of quality, as mentioned in many user reviews. Also, this platform can prove to be resource-heavy for databases housed on local machines, especially when performing batch update jobs. In addition to inflexible pricing plans and the cost of licensing, quite a few necessary add-ons are paid.

    In summary, QlikView is one of the leading in-memory BI tools available in the market today and rates excellently with users in terms of data aggregation and visualization capabilities; however, buyers should factor in its pricing plans and other limitations when searching for the perfect BI solution for their enterprise.

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