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Benefits and Insights

Why use MicroStrategy Analytics Express?

Key differentiators & advantages of MicroStrategy Analytics Express

  • Gain Business Insight: Businesses benefit from having a clearer picture of their enterprise by pairing data with business operations, revealing efficiencies — and deficiencies. 
  • Share With Ease: Data without context is dead. The software makes it easy for key decision makers to generate insights, create interactive dashboards and reports, and then share them with other decision makers. 
  • Stay Mobile: The software is built around its mobile platform, with features that enable and sustain report-sharing and analytics on-the-go. 
  • Support for Businesses of Any Size: Built for desktop, mobile and web, the product offers a large-scale self-service BI solution for all levels of users.nbsp;

Industry Expertise

Microstrategy serves a number of industries across the board, in areas like manufacturing, finance and insurance. Major clients include Vibes, Merck, Coca-Cola, AIG and AllianceBernstein.

Key Features

  • Social Intelligence Platform: Microstrategy Analytics Express pulls in data from a variety of social sources. The platform enables listening, post scheduling and rapid response to grow brand outreach. 
  • Real-time Telemetry: Real-time data can be processed and parsed as it is collected, enriching BI data silos. 
  • Blend Sources: With this software, users can combine data from over 200 sources — from social to big data and beyond — and then visualize them easily. 
  • Easily Clean Data: The software offers users built-in data parsing and preparation features that make it easy to modify uploaded data at-the-ready. 
  • Fast Dashboards: Out-of-the-box templates, combined with advanced user controls and third-party integrations, enable users to quickly build meaningful dashboards. 
  • Advanced Analytics: Microstrategy Analytics Express comes pre-loaded with over 350 analytics functions, as well as integration with the R programming language. 
  • Web and Mobile Apps: The product combines mobile, web and desktop apps, with cross-compatibility across each of them. Users can access their data from anywhere with internet access.

Product Limitations

Some of the product limitations include:

  • Does not apply machine learning techniques
  • Does not support portal integration
  • Is not able to point out issues in data
  • Costly training modules
  • High licensing fee in case of on-premise solution

Microstrategy Analytics Suite Support

Microanalytics has four different levels of support. All account levels receive phone, email, portal and liaison support, though this support is not 24/7. The highest level of support, Elite, receives all the benefits of Premier, Extended and Standard support packages, as well as unique benefits like assigned support engineers and site visits.
mail_outlineEmail: REmail support is offered on-demand to Standard support level customers. Users who elect to upgrade to extended support can get 24/7 email support. The address for support is [email protected]
phonePhone: Similar to email support, Standard customers can receive on-demand phone support by calling 703.848.8700 for North America. Extended customers and above will receive 24/7 phone support.
schoolTraining: Microstrategy offers a number of training options, the most popular among them being their Jump Start classes, which offer online training for their products. Customers can also receive individual or large-team training.
local_offerTickets: Tickets can be submitted via the product’s website at https://community.microstrategy.com/s/contactsupport

Cost of Ownership for Microstrategy Analytics Express

License/Subscription Cost
  • On-Premise: It includes an upfront fee of the server software installation.
  • Cloud-based: User-based pricing for web-based and mobile-based platform
Maintenance Cost
  • On-Premise: An additional cost over and above the upfront cost has to be paid for ongoing support and maintenance
  • Cloud-based/SaaS: Upgrades and add-ons are managed directly in the cloud at no extra cost
Installation/Implementation Cost
  • On-Premise: Included in the upfront license cost
  • Cloud-based: Included in the subscription cost
Customization CostDependent on functional requirements and specific needs of the organization. Quotation is dependent on level of customization required
Data Migration Cost/Change Management/Upfront Switching CostDependent on your current software, amount of data to be migrated, availability of migration tools, complexity of data and gaps between the existing system and the new system.
Training Cost
  • Online training and video tutorials are available free of cost.
  • Enterprise can choose from in-center training, live online lectures, on-demand learning, and private on-site engagements to meet their training requirements. Each day of training costs $700 and most courses are two days in length.
Recurring/Renewal Costs
  • On-Premise: Includes cost for updates, maintenance, upgrades, and patches
  • Cloud-based/SaaS: Renewal cost is equivalent to the fees paid monthly or annually

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