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Benefits and Insights

Why use QuickBooks Online?

Key differentiators & advantages of QuickBooks Online

  • Streamline Processes: Input, revise and deliver numerous invoices, expenses, checks and bills in just a few clicks with the batch invoicing module. Users may also cut and paste invoices and data from Excel into QuickBooks. 
  • Establish Permissions: Govern who may or may not review sensitive data as well as adjust custom permissions for deposits, sales, transactions and expense reports among other things with the user permissions functionality.  
  • Diminish Errors: Alleviate hazards, modify reminders and triggers, save time and initiate prompt reminders to obtain greater cash flows with the workflows accessory. 
  • Effortlessly Restore Data: Promptly back up any changes made in QuickBooks Online in addition to reviewing version histories with all changes made in its handy time log. 

Industry Expertise

In 1993, Scott Cook and Tom Proulx publicly launched Intuit to revamp the accounting process. Today, Intuit operates with 20 locations across nine countries with its objective of offering prosperity to clients consisting of consumers, freelancers and small business owners by constantly updating their leading products QuickBooks, TurboTax and Mint to extend top-notch bookkeeping.

Key Features

  • Income and Expense Tracking: Import bank, credit card, PayPal, Square and other transactions as well as promptly sort them into the right tax categories with the income and expense tracking module. Users may also take pictures of receipts with their smartphones and link them directly to expenses. 
  • Invoicing: Trace invoice statuses, deliver payment reminders to patrons, immediately match payments to invoices, accept credit cards and complete free bank transfers directly from an invoice with the invoicing attribute. 
  • Estimations: Transform estimates into invoices, validate mobile signatures, review estimate statuses and modify estimates to align with business requirements via the estimations appliance. 
  • Reporting: Create a variety of reports, including product profit and loss, expense, balance sheet, inventory, enhanced sales, profitability and other reports, through this attribute. Users may also oversee crucial financial metrics including cash flow and revenue on one dashboard. 
  • Organize Receipts: Expeditiously arrange and associate expense receipts with transactions, keeping them all in one place. 
  • Inventory Tracking: Receive alerts when inventory is running low as well as monitor products and the cost of goods with the inventory tracking system. Users may even evaluate popular items, draft purchase orders and superintend vendors.  

Limitations

QuickBooks Online comes with plenty of benefits and capabilities, but there are a few limitations. At the time of this review’s publication, these are the limitations of the solution based on user feedback:

  •  Prices can be a little expensive, especially for small business owners or limited users 

Suite Support

mail_outlineEmail: Email support is not available at this time.
phonePhone: For phone support, users may dial 1-800-446-8848.
schoolTraining: QuickBooks Online offers a vast amount of training material such as in-depth video tutorials on topics like account management, banking, reports, taxes and more. There are also helpful webinars users can watch or sign up to join as well as self-paced or certification classes. Users may also implement Intuit's community forum to crowdsources solutions from other users.
local_offerTickets: Ticket support is not available at this time.

QuickBooks Online Reviews

Average customer reviews & user sentiment summary:

3845 reviews

82%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Performance: Of the users who discussed this software's overall performance, 65% said it was great for those who don't have a background in accounting while easily displaying company financials.
  • Modules: Roughly 65% of users that mentioned the system features found that this software's modules are worthwhile, citing detailed reports, automatic invoices, bank connections and more.
  • Integrations: Nearly 81% of users that mentioned the capability, said this program can integrate with other Intuit software, Razorpay, Bill.com and more.

Cons

  • Customer Support: Approximately 73% of users who mentioned support in their review said there's a long wait time for support or it's either hit or miss.

Researcher's Summary:

QuickBooks Online is a hefty accounting software designed for companies of all sizes. It's easy to master for those who don't have much bookkeeping experience and rapidly displays the financial health of companies. The majority of users find the features adequate with thorough reporting, bank and credit card connections, automatic invoicing, payment reminders and more. It also integrates with HR and payroll programs as well as Razorpay, Bill.com and more. Despite the majority of users stating that there's a long wait time for customer support, most users say the program is a high-quality bookkeeping necessity.

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